Member Guide Your Source For AAdvantagec Program Information Welcome Aboard! We’re excited to have you as a member of the American Airlines AAc dvantage program. This member guide can help you understand the program, find mileage-earning opportunities and plan for ways to redeem your miles. Inside you’ll find information on hundreds of AAdvantage program participants, including phone numbers and/or Web addresses. AAdvantagec Program Overview As a member of the AAdvantage program, you know that you can earn miles each time you purchase an eligible published-fare ticket and fly on American Airlines, American Eagle,® AmericanConnection® or any of our over 20 participating air carriers. You can also earn bonus miles* for flying on an eligible purchased Business Class or First Class ticket on American Airlines and all participating airlines, adding to your total mileage: • An additional 25% of flight mileage flown in Business Class, or • An additional 50% of flight mileage flown in First Class. Because not everyone is a frequent traveler, we also extend mileage-earning opportunities through AAdvantage program participants** such as: • C o-branded credit cards in 30 countries worldwide • Leading hotel chains • Car rental agencies • Special services and retail • Financial services and investment companies • Internet service providers and many more. See pages 18-24 of this guide for a list of participants and their contact information. *Domestic Japan Business Class flights on JAL earn a bonus of 10%. ® **Please visit AAc .com or contact your local AAdvantage/American Airlines Reservations office for the most up-to-date list of participants and information. List of participating carriers subject to change without notice. CONTENTS Earning Miles On AcAdvantage Airline Participants 2-3 Attaining Elite Member Status 4 Earning Your Miles 5 Tracking Your Miles 5 Redeeming Your Miles 6 Ticket Awards 6 Upgrade Awards 6 AcAdvantage Vacation Awards® 6 Admirals Club® Memberships 6 AcAdvantage Car Awards 6 Purchasing And Transferring Miles 7 Purchasing Upgrades 7 oneworld™ – Making World Travel Easier 8 Earning AcAdvantage Miles 8 oneworld Awards 8 American Airlines, American Eagle And AmericanConnection Air Travel Awards 9-10 Terms And Conditions 10 Special Mileage Awards 11-13 North American Special Mileage Awards 11-12 International Special Mileage Awards 12-13 Terms And Conditions 13 Award Redemption Destinations 14 AAdvantage Airlines Awards 15-16 2005/2006 Travel Embargo Dates 17 Airline Contact Information 17 Participating Company Information 18-24 Hotels 18-19 Credit/Debit Cards 20-21 Rental Cars 22 Financial Services 22 Special Services And Retail 23-24 Communication Services 24 Point Conversion Programs 25 AcAdvantage Award Fees 25 Rules Of The Program 26-31 Reservation Of Rights To Change The Program 32 EARNING MILES Earning Miles On AAdvantagec Airline Participants The following chart displays how you can earn miles when you fly American or our AAdvantage airline participants. For a complete list of current eligible fares, click on “Partners and Mileage Programs” in the AAdvantage section of AA.com. MINIMUM FLIGHT ELITE-STATUS CARRIER ELIGIBLE ROUTES AND FARES MILEAGE GUARANTEE QUALIFYING American Airlines*/ Interisland codeshare flights within 250 miles Yes American Eagle*/ Hawaii and Deutsche Bahn and Thalys codeshares AmericanConnection®* All other flights and SNCF codeshare 500 miles Yes Aer Lingus* All eligible fares for all flights 250 miles Yes Air Pacific All eligible fares for all flights 500 miles No Alaska Airlines/ All eligible fares for all flights 500 miles Yes Horizon Air All eligible fares for all flights except mileage accrual 500 miles on discount Economy Class fares will be at 25% of British Airways* 125 miles/Discount Economy Yes actual mileage flown. Transatlantic flights to/from the Class fares U.S. are not eligible for mileage accrual. Cathay Pacific All eligible fares for all flights in First or Business Class, NONE Yes Airways* and for Economy Class fares booked in B, H or Y All eligible fares except children’s fares for all flights. Fares booked in G, L, N, T, or V earn 50% of flight EL AL miles; members with an address in Israel earn mileage 500 miles No between Tel Aviv and Europe only when connecting to an American Airlines flight Finnair* All eligible fares for all flights 500 miles Yes All eligible fares for all flights except flights between Hawaiian Airlines 250 miles No Honolulu and Sydney 2 EARNING MILES MINIMUM FLIGHT ELITE-STATUS CARRIER ELIGIBLE ROUTES AND FARES MILEAGE GUARANTEE QUALIFYING Flights from mainland Spain to the Canary Islands earn a flat rate of 500 miles. Flights within the Balearic Islands All eligible fares for all flights, except mileage accrual and the Canary Islands earn a flat rate of Iberia* on discount Economy Class fares will be at 30% of Yes 125 miles. Flights within Spain booked actual miles flown in Discount Economy Class earn a flat rate of 125 miles. All other routes earn a minimum of 300 miles. All eligible fares for all flights, except 70% of flight miles are awarded for international travel on discount Japan Airlines/ Economy Class fares; 75% of flight miles are awarded 250 miles for international flights; actual Japan Asia Airways/ No for discount Economy Class fares for domestic flights miles for flights within Japan JALways (flights within Japan); GIT/IIT/GV fares are not eligible for mileage accrual. LAN Airlines/ All eligible fares for all flights except flights wholly 500 miles Yes LAN PERU* within Peru, fare classes L, N, S, and V. All eligible fares for all flights. Flights between Mexico Mexicana 500 miles No and Canada are not eligible for mileage accrual. All eligible fares for all flights in First or Business Class and for Economy Class fares booked in B, H, K, or Qantas Airways* Y. Mileage accrual on discount Economy Class fares 500 miles Yes booked in G, L, M, O, S, or V accrue at 50% of actual mileage flown. SN Brussels Airlines All eligible fares for all flights 500 miles No All eligible fares for all flights except flights between Southern Winds 250 miles No Buenos Aires, Argentina, and Miami, Florida SWISS All eligible fares for all flights 500 miles No All eligible fares in First or Business Class and Economy TACA Class fares booked in G, H, K, M, Q, Y or V. Flights (Aviateca, 500 miles No wholly within Central America and Peru are not eligible LACSA, TACA) for mileage accrual. All eligible fares for all flights. Accrued mileage is based on actual distance between your city of original TAM 400 miles No departure and your final destination regardless of connections required. Turkish Airlines All eligible fares for all flights 500 miles No *Members of the oneworldworld alliance.alliance. LAN affiliate LAN ECUADOR is not an AAdvantage participant or a member of the oneworldworld alliance.alliance. A portion of travel booked on American Airlines may be operated by American Eagle or AmericanConnection, regional airline associates of American Airlines. AmericanConnection service is operated by Trans States Airlines, Inc., Chautauqua Airlines, Inc., or Corporate Airlines, Inc., each of which operates as an independent contractor. Additionally, American Airlines has codeshare agreements with other airlines whereby American Airlines markets selected flights on other airlines as American Airlines flights. Eligible miles earned on our codeshare flights count toward qualification for AcAdvantagedvantage ExecutiveExecutive PlatinuPlatinum,®AcAdvantagedvantage PPlatinumlatinum® and AcAdvantagedvantage GoldGold® status. In order to earn elite-qualifying miles on our codeshare flights, your ticket must either show an American Airlines flight number or a flight number of an AAdvantage elite-qualifying airline. American Airlines has codeshare agreements with the following airlines at time of printing: Aer Lingus, Air Pacific, Alaska Airlines/Horizon Air, British Airways, Cathay Pacific Airways, China Eastern Airlines, Deutsche Bahn German Rail, EVA Air, Finnair, Gulf Air, Hawaiian Airlines, Iberia, Japan Airlines, LAN Airlines, Mexicana, Qantas Airways, SN Brussels Airlines, SNCF French Railways, SWISS, TACA, TAM, Thalys Railways and Turkish Airlines. Accrual is based on flight mileage but minimum mileage guarantees may exist. Mileage accrual on airline participants may not be eligible on routes operated by other carriers. Government restrictions may affect the ability to earn and redeem miles to/from certain countries, including Cuba. Visit www.aa.com/aadvantage for details. 3 ELITE STATUS EARNING MILES Attaining Elite Member Status As you earn qualifying flight miles, you’ll become eligible for membership in the AAdvantage program’s AAdvantage Executive Platinum, AAdvantage Platinum, and AAdvantage Gold elite-statusite-status levelslevels. Each level offers exclusive services and benefits including: • An exclusive, direct hot-line number for reservations, seating requests and meal requests • Complimentary upgrades for you and one companion based on qualifying fare purchased* • AAdvantage Platinum and AAdvantage Gold members receive four 500-mile electronic upgrades for every 10,000 qualifying base miles earned** • AAdvantage Gold members receive a 25% mileage bonus while AAdvantage Platinum and AAdvantage Executive Platinum members earn a 100% mileage bonus on the base or guaranteed minimum miles for eligible flights** • Priority boarding • Recognition of your elite status by all airlines in the oneworldworld alliancealliance • Discounted Admirals Club memberships