2013 SUSTAINABILITY REPORT for bremenports GmbH & Co. KG and the special assets Sustainability report 2013 according Sustainability report GRIto 2013 according „Port“ and „Fishing Port (Waterside)“ bremenports GmbH & Co. KG Am Strom 2 27568 Bremerhaven Germany Telephone 0049 (0)471 30901-0 www.bremenports.de construktiv, Bremen construktiv, (Reporting period: 2013) Prepared on the basis of the Sustainability Reporting Guidelines G 3.1 from the Global Reporting Initiative (GRI) 2013 SUSTAINABILITY REPORT for bremenports GmbH & Co. KG and the special assets "Port" and "Fishing Port (Waterside)" TABLE OF CONTENTS FOREWORD ............................................................................................................................................................6 1 Strategy and analysis ..............................................................................................................................8 1.1 Statement from the most senior decision-maker within the organisation ............................................................. 8 1.2 Description of the key impacts, risks and opportunities ....................................................................................................11 2 Organisational profile ............................................................................................................................15 2.1 Legal form, ownership and organisational structure ..........................................................................................................15 2.2 Fields of activity, markets, brands, products and/or services ...........................................................................................16 2.3 Significant changes during the reporting period ............................................................................................................... 18 2.4 Awards received in the reporting period ...................................................................................................................................18 3 Report parameters ...................................................................................................................................19 3.1 Reporting period and reporting cycle ..........................................................................................................................................19 3.2 Report content ........................................................................................................................................................................................19 3.3 Report boundary ...................................................................................................................................................................................20 3.4 Changes from the 2012 Sustainability Report .......................................................................................................................24 4 Governance, commitments and engagement ............................................................................ 25 4.1 Governance structure and responsibility for sustainability ........................................................................................... 25 4.2 Sustainability mission statements and their implementation ..................................................................................... 27 4.3 Memberships and stakeholder management ...................................................................................................................... 33 5 Economic sustainability .......................................................................................................................40 5.1 Economic performance .................................................................................................................................................................... 40 5.2 Significant infrastructure investments for public benefit ...............................................................................................42 5.3 Indirect economic impacts ..............................................................................................................................................................44 5.4 Procurement practices ......................................................................................................................................................................46 6 Environmental sustainability .............................................................................................................48 6.1 Materials and waste ...........................................................................................................................................................................49 6.2 Water & waste water ..........................................................................................................................................................................51 6.3 Energy ........................................................................................................................................................................................................ 52 6.4 Emissions & climate protection ................................................................................................................................................... 55 6.5 Opportunities & risks of climate change .................................................................................................................................59 6.6 Biodiversity ............................................................................................................................................................................................. 60 6.7 Expenditure on environmental protection ..............................................................................................................................64 The GRI indicators included in the scope of assurance are marked with the symbol in the headings and in the GRI index (annex). 4 | 5 7 Social sustainability ...............................................................................................................................65 7.1 Employees and working environment .......................................................................................................................................65 7.1.1 Employment ..................................................................................................................................................................................65 7.1.2 Benefits ............................................................................................................................................................................................67 7.1.3 Occupational health and safety ..........................................................................................................................................67 7.1.4 Training ........................................................................................................................................................................................... 69 7.1.5 Diversity and equality of opportunity ..............................................................................................................................70 7.2 Anti-corruption and compliance with the law ...................................................................................................................... 72 7.3 Responsibility for customers ...........................................................................................................................................................73 7.3.1 Health and safety of customers ..........................................................................................................................................73 7.3.2 Customer data protection ..................................................................................................................................................... 74 7.3.3 Customer satisfaction ..............................................................................................................................................................75 7.4 Impacts of operations on the social environment ..............................................................................................................76 7.4.1 Procedures for identifying impacts ..................................................................................................................................76 7.4.2 Potential positive and negative impacts ........................................................................................................................77 INDEPENDENT ASSURANCE REPORT ......................................................................................................... 82 GRI CONTENT INDEX ........................................................................................................................................84 GRI – APPLICATION LEVEL CHECK ...............................................................................................................92 TABLE OF FIGURES Figure 1: Our sustainability strategy .................................................................................................................................................. 8 Figure 2: Sustainability motivation ....................................................................................................................................................