User Guide Samsung Galaxy S® 5 Please Note Some content in this user guide doesn’t apply to CREDO phones. This includes: To activate your phone, please visit credomobile.com/activate. For CREDO o Sprint customer service phone numbers, customer service, please call 800-411-0848. support and account information o Sprint activation instructions o Sprint-specific services and features (including tethering, Sprint Hotspot, Sprint Zone, Sprint Wallet, Sprint TV & Movies, NASCAR, and TeleNav GPS) Available applications and services are subject to change at any time. Table of Contents Get Started 1 Your Phone at a Glance 1 Set Up Your Phone 1 Activate Your Phone 3 Complete the Setup 4 Set Up Voicemail 6 Sprint Account Information and Help 6 Sprint Account Passwords 6 Manage Your Account 7 Sprint Support Services 8 Phone Basics 9 Your Phone’s Layout 9 Features 9 Turn Your Phone On and Off 11 Turn Your Screen On and Off 11 Features 11 Motions and Gestures 12 Air View 12 Multi Window 13 Touchscreen Navigation 14 Your Home Screen 18 Customize Your Home Screen 18 Extended Home Screens 20 Status Bar and Notification Panel 21 Status Bar 21 Notification Panel 23 Enter Text 24 Text Input Methods 24 Google Voice Typing 25 Samsung Keyboard 26 Swype 26 Tips for Editing Text 27 Phone Calls 29 i Make Phone Calls 29 Call Using the Keypad 29 Call from Logs 29 Call from Contacts 29 Call a Number in a Text Message 30 Call a Number in an Email Message 30 Make an Emergency Call 30 Receive Phone Calls 31 Phone Call Options 32 Dialing Options 32 Caller ID 32 Call Waiting 33 3-way Calling 33 Call Forwarding 34 In-call Options 34 Voicemail 35 Voicemail Setup 36 Retrieve Your Voicemail Messages 36 Voicemail Notification 36 Visual Voicemail 37 Set Up Visual Voicemail 37 Review Visual Voicemail 38 Visual Voicemail Options 38 Configure Visual Voicemail Settings 39 Change Your Main Greeting 39 Edit the Display Name 39 Logs 40 Access Call Settings 42 Contacts 43 Get Started With Contacts 43 Access Contacts 43 Find a Contact 43 Access Contacts Settings 44 Add a Contact 44 Save a Phone Number 45 Edit a Contact 45 Add or Edit Information for a Contact 45 ii Assign a Picture to a Contact 46 Assign a Ringtone to a Contact 46 Link Contacts 46 Delete Contacts 47 Save a Business Card as a Contact 47 Merge Contacts 48 Speed Dials 48 Favorites 49 Groups 49 Share Contacts 51 Export and Import Contacts 52 Accounts and Messaging 54 Google Account 54 Create a Google Account 54 Sign In to Your Google Account 54 Access Gmail 54 Send a Gmail Message 55 Read and Reply to Gmail Messages 55 Samsung Account 56 Email 56 Add an Email Account 56 Add a Microsoft Exchange ActiveSync Account 57 Compose and Send Email 58 Reply To or Forward Email 59 Manage Your Email Inbox 59 Edit Email Settings 60 Delete an Email Account 61 Text and Multimedia Messaging 61 Send a Text Message (SMS) 61 Send a Multimedia Message (MMS) 62 Save and Resume a Draft Message 63 New Messages Notification 63 Managing Conversations 63 Access Messages Settings 65 Messaging Plus 65 Social Networking Accounts 66 Facebook 66 iii YouTube 66 Google+ 67 Hangouts 67 Apps and Entertainment 69 Google Play Store 69 Find and Install an App 69 Create a Google Wallet Account 70 Open an Installed App 70 Uninstall an App 70 Navigation 71 Google Maps 71 Scout 71 Samsung Apps 72 Music Apps 72 Google Play Music 72 Music 72 Sprint Music Plus 75 Google Play Movies & TV 76 Google Play Books 77 Google Play Games 77 Google Play Newsstand 77 Sprint Money Express 78 Sprint Zone 78 Sprint TV & Movies 78 NASCAR Mobile 2014 79 NBA Game Time 79 NextRadio 79 eBay 80 Eureka Offers 80 Web and Data 81 Wi-Fi 81 Turn Wi-Fi On or Off 81 Turn Wi-Fi On and Connect to a Wireless Network 81 Internet 83 Chrome 83 Data Services General Information (Sprint Spark LTE and 3G Networks) 83 Sprint Spark LTE 83 iv Your User Name 84 Data Connection Status and Indicators 84 Hotspot 85 Virtual Private Networks (VPN) 86 Prepare Your Phone for VPN Connection 86 Add a VPN 86 Connect to a VPN 88 Disconnect from a VPN 88 Camera and Video 89 Camera 89 Open the Camera 89 Take a Picture 90 Record Videos 90 Review Pictures and Videos from the Camera 91 Configure the Camera 92 Gallery 94 View Photos and Videos 95 Working with Photos 97 Share Photos and Videos 98 Photos 100 Video 100 Tools and Calendar 101 Bluetooth 101 Turn Bluetooth On or Off 101 Connect a Bluetooth Headset or Car Kit 101 Reconnect a Headset or Car Kit 102 Disconnect or Unpair from a Bluetooth Device 102 Send Information Using Bluetooth 103 Send Information from Your Phone to Another Device 103 Receive Information Using Bluetooth 104 Calendar 105 Add an Event to the Calendar 105 Event Alerts 106 View Events 107 Erase Events 108 Calculator 108 Clock 109 v Drive 110 Dropbox 110 Download the Desktop Application 110 Accessing Dropbox on Your Device 111 Manually Uploading a Picture to Dropbox 111 Flipboard 111 Google Now 111 Google Search 112 Help 112 Lookout Security 112 Lumen Toolbar 112 Memo 113 My Files 113 My Magazine 114 Polaris Office 5 114 S Health 114 S Voice 116 Smart Remote 117 Configure Smart Remote 117 Customize Your Smart Remote 117 Use Your Smart Remote to Control Your TV 118 Voice Recorder 118 Voice Search 120 microSD Card 121 Install a microSD Card 121 Remove a microSD Card 122 View microSD Card Memory 122 Format a microSD Card 122 Unmount a microSD Card 123 Transfer Files Between Your Phone and a Computer 123 System Updates 124 Before Updating Your Firmware 124 Update Your Phone 124 Sprint Worldwide Wireless Service 126 Activate Sprint Worldwide Service on Your Account 126 Your Phone’s SIM Card for International Roaming 126 Set Network Mode Options 127 vi Make and Receive Worldwide Calls 127 Sprint International Voicemail Service 128 Set Up Your Voicemail Access Number for International Use 128 Access Your Voicemail Internationally 128 International Voicemail Troubleshooting 129 International Data Roaming 129 Get Started With Sprint Worldwide Data Services 130 Access Email and Data Services Internationally on GSM/UMTS Networks 130 Access Email and Data Services on Internationally on CDMA Networks 130 International Roaming Status Messages 130 Contact Sprint for Assistance with International Service 132 Settings 134 Using Settings 134 Access Settings 134 Search Settings 134 Settings Options 134 Wi-Fi Settings 135 Configure Wi-Fi Settings 135 Advanced Wi-Fi Settings 135 Wi-Fi Direct Settings 136 Hotspot Settings 137 Turn Hotspot On or Off 137 Configure Hotspot 137 Allowed Devices 138 Bluetooth Settings 139 Tethering Settings 140 Airplane Mode 140 Data Usage Settings 141 Location Settings 142 More Networks Settings 143 Default Messaging App Settings 143 Mobile Networks Settings 143 VPN Settings 144 Roaming Settings 144 NFC Settings 145 Turn NFC On or Off 145 Android Beam 145 vii S Beam Settings 146 Tap and Pay 146 Nearby Devices Settings 147 Printing Settings 148 Screen Mirroring Settings 149 Sound Settings 149 Sound Mode 149 Volume 150 Vibration Intensity 150 Ringtones 151 Vibrations 151 Notifications 151 Vibrate When Ringing 152 Dialing Keypad Tone 152 Touch Sounds 152 Screen Lock Sound 152 Haptic Feedback 153 Emergency Tone 153 Samsung Keyboard Sound Settings 153 Samsung Applications Sound Settings 153 Music Effects 156 Display Settings 156 Brightness 156 Font 157 Screen Rotation 157 Smart Stay 157 Screen Timeout 157 Screen Mode 158 Auto Adjust Screen Tone 158 Daydream 158 LED Indicator Settings 159 Touch Key Light Duration 159 Increase Touch Sensitivity 160 Wallpaper Settings 160 Lock Screen Settings 160 Screen Lock 160 Set a Swipe Screen Lock 161 viii Set a Pattern Screen Lock 161 Set a Fingerprint Screen Lock 162 Set a PIN Screen Lock 163 Set a Password Screen Lock 164 Multi Window Settings 165 Notification Panel Settings 165 Toolbox 166 One-handed Operation Settings 167 Easy Mode Settings 167 Accessibility Settings 167 Configure Vision Accessibility Settings 167 Configure Hearing Accessibility Settings 169 Configure Dexterity and Interaction Settings 170 Configure Other Accessibility Settings 171 Configure Accessibility Services 172 Blocking Mode Settings 172 Private Mode Settings 173 Finger Scanner 173 Motions and Gestures Settings 174 Air View Settings 175 Accounts Settings 175 Cloud Settings 176 Backup and Reset Settings 176 Language And Input Settings 177 Choose a Default Language 177 Set a Default Input Method 177 Samsung Keyboard Settings 178 Swype Settings 179 Google Voice Typing Settings 181 Speech Settings 182 Mouse/Trackpad Settings 183 Date and Time Settings 183 Safety Assistance 184 Accessories Settings 185 Battery Settings 185 Power Saving Settings 185 Storage Settings 186 ix Security Settings 187 Encryption 187 Passwords 187 Device Administration 187 Security Update Service 188 Credential Storage 189 Help 189 Activate This Device 189 System Update Settings 190 About Device Settings 190 Application Manager Settings 191 Default Applications Settings 191 Calendar Settings 192 Call Settings 193 Call Rejection 193 Answering and Ending Calls 193 Call Notification Pop-ups 194 In-call Status Pop-ups 194 Show Caller Information 195 Call Alerts 195 Call Accessories 195 TTY Mode 196 Hearing Aids 196 Ringtones and Keypad Tones 196 Personalize Call Sound 197 Noise Reduction 197 US Dialing 197 International Dialing 198 DTMF Tones 198 Voicemail Settings 198 Voice Privacy 198 Contacts Settings 199 Email Settings 200 Gallery Settings 203 Internet Settings 204 Messages Settings 205 S Voice Settings 208 x Copyright Information 210 Index 211 xi Get Started The following topics give you all the information you need to set up your phone and Sprint service the first time.