2013 Alarm Monitoring User Guide PERPETUAL INNOVATION Lenel OnGuard® 2013 Alarm Monitoring User Guide, product version 6.6 This guide is part 1 of a 2-document suite, item number DOC-201, revision 3.009, July 2012. Copyright © 1995-2012 Lenel Systems International, Inc. Information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Lenel Systems International, Inc. Non-English versions of Lenel documents are offered as a service to our global audiences. We have attempted to provide an accurate translation of the text, but the official text is the English text, and any differences in the translation are not binding and have no legal effect. The software described in this document is furnished under a license agreement and may only be used in accordance with the terms of that agreement. Lenel and OnGuard are registered trademarks of Lenel Systems International, Inc. Microsoft, Windows, Windows Server, and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Integral and FlashPoint are trademarks of Integral Technologies, Inc. Crystal Reports for Windows is a trademark of Crystal Computer Services, Inc. Oracle is a registered trademark of Oracle Corporation. Other product names mentioned in this User Guide may be trademarks or registered trademarks of their respective companies and are hereby acknowledged. Portions of this product were created using LEADTOOLS © 1991-2012 LEAD Technologies, Inc. ALL RIGHTS RESERVED. OnGuard includes ImageStream® Graphic Filters. Copyright © 1991-2012 Inso Corporation. All rights reserved. ImageStream Graphic Filters and ImageStream are registered trademarks of Inso Corporation. Table of Contents Introduction . .19 CHAPTER 1 Introduction to Alarm Monitoring . .21 Conventions Used in this Documentation . .21 How this Document is Organized . .21 Getting Started . .22 Passwords . 22 Enable/Disable Strong Password Enforcement . 22 Error Messages . 23 Accounts . 23 Log In . 24 Single Sign-On . .25 Directory Accounts . 26 Automatic and Manual Single Sign-On . 26 Configure Single Sign-On . 26 Log In Using Automatic Single Sign-On . 26 Log In Using Manual Single Sign-On . 27 Troubleshoot Logging In . .28 Assigning Directory and Internal Accounts to the User . .29 Switch Log On . 29 Log Out of the Application . 30 Exit the Application . 30 CHAPTER 2 Main Alarm Monitoring Window . .31 Menus and Toolbars . .32 File menu . 32 Edit menu . 32 Alarm Monitoring User Guide 3 Table of Contents View menu . 33 Trace menu . 35 Configure menu . 36 Control menu . 36 Control menu - “Current Device” sub-menu . 37 Options menu . 39 Window menu . 42 Help menu . 42 Cardholder menu . 43 Cardholder menu - Bulk sub-menu . 44 Asset menu . 45 How to Use the Toolbars . 46 Alarm Monitoring Status Bar . 46 System Administrator Procedures . 47 CHAPTER 3 System Administrator Procedures . 49 Administrative Procedures Checklist . 49 Access Control Procedures Checklist . 50 Intrusion Detection Alarm Definitions . 51 Alarm Monitoring Operator Procedures . 51 Intrusion Detection Device Statuses . 51 Monitoring Procedures Checklist . 52 Video Procedures Checklist . 52 Operator Procedures . 53 CHAPTER 4 Set Alarm Monitoring Display Options . 55 System Status Options Window . 55 Display Option Procedures . 57 Select Event Types to Monitor . 57 Select Column Configuration . 58 Set Automatic Display Options . 59 Toggle Window Display Modes . 59 Display Multiple.