OpenSkies SASU c.o.b. as LEVEL CTA(A) No. 1 CTA(A) No. 1 Tariff Containing Rules Applicable to Scheduled Services for the Transportation of Passengers and their Baggage Between Points in Canada and Points Outside Canada Issue Date: November, 17 2017 Issued By: OpenSkies c.o.b as Effective Date: 28 November, LEVEL 2017 As per CTA SP# 59854 As OpenSkies c.o.b. as LEVEL CTA(A) No. 1 Original Page 3 Table of Contents Table of Contents .......................................................................... 3 Part I – General Tariff Information ................................................. 8 Explanation of Abbreviations, Reference Marks and Symbols............................ 8 Rule 1: Definitions ................................................................................................... 9 Rule 5: Application of Tariff .................................................................................. 14 (A) General ............................................................................................................................. 14 (B) Gratuitous Carriage ........................................................................................................... 15 (C) Passenger Recourse......................................................................................................... 15 Rule 7: Protection of Personal Information ......................................................... 16 (A) Accountability ................................................................................................................... 16 (B) Identifying Purpose of Collection ...................................................................................... 16 (C) Consent ............................................................................................................................. 17 (D) Limiting Collection ............................................................................................................. 18 (E) Limiting Use, Disclosure and Retention ............................................................................ 18 (F) Accuracy ........................................................................................................................... 19 (G) Safeguards ....................................................................................................................... 19 (H) Openness ......................................................................................................................... 19 (I) Individual Access ............................................................................................................. 19 (J) Challenging Compliance ................................................................................................... 19 Part II – Before Departure ........................................................... 21 Rule 10: Application of Fares and Charges ......................................................... 21 (A) General ............................................................................................................................. 21 (B) Fares in Effect ................................................................................................................... 21 (C) Routing .............................................................................................................................. 22 (D) Taxes and Charges ........................................................................................................... 22 (E) Currency of Fares ............................................................................................................. 23 Rule 15: Taxes ........................................................................................................ 24 (A) General ............................................................................................................................. 24 Rule 20: Methods of Payment ............................................................................... 25 (A) General ............................................................................................................................. 25 Rule 25: Currency of Payment .............................................................................. 26 (A) General ............................................................................................................................. 26 Rule 30: Classes of Service .................................................................................. 27 (A) First Class or Class “F” ..................................................................................................... 27 (B) Business Class or Class “C” ............................................................................................. 27 (C) Premium Economy Class or Class “W”............................................................................. 27 (D) Economy Class or Class “Y” ............................................................................................ 27 Rule 35: Capacity Limitations ............................................................................... 28 (A) General ............................................................................................................................. 28 Issue date: November 17, 2017 Effective date: November 28, 2017 As per CTA SP# 59854 OpenSkies c.o.b. as LEVEL CTA(A) No. 1 Original Page 4 Rule 40: Reservations ........................................................................................... 29 (A) General ............................................................................................................................. 29 (B) Seat Assignment ............................................................................................................... 29 (C) Cancellation of Reservations ............................................................................................ 30 (D) Passenger’s Responsibility ............................................................................................... 30 (E) Failure to Occupy Seat ..................................................................................................... 30 (F) Check-in Time Limits......................................................................................................... 31 Rule 45: Stopovers ................................................................................................ 32 (A) General ............................................................................................................................. 32 Rule 50: Routings .................................................................................................. 33 (A) Application ......................................................................................................................... 33 Rule 54: Interline Baggage Acceptance ............................................................... 34 Definitions ...................................................................................................................................... 34 (A) Applicability ....................................................................................................................... 36 (B) General ............................................................................................................................. 36 (C) Baggage Rule Determination by Selecting Carrier .......................................................... 37 (D) Baggage Rule Application by Participating Carrier ........................................................... 37 (E) Disclosure of Baggage Rules ............................................................................................ 37 Rule 55: Baggage Acceptance .............................................................................. 40 (A) Applicability ....................................................................................................................... 40 (B) General Conditions of Acceptance of Checked and Unchecked Baggage ...................... 40 (C) Free Baggage Allowance .................................................................................................. 41 (D) Collection and Delivery of Baggage .................................................................................. 41 (E) Excess Baggage ............................................................................................................... 43 (F) Excess Value Declaration Charge .................................................................................... 43 (G) Items Unacceptable as Baggage ...................................................................................... 44 (H) Right to Refuse Carriage of Baggage ............................................................................... 45 (I) Right of Search ................................................................................................................. 45 Part III – At the Airport/During Travel .......................................... 47 Rule 60: Acceptance of Children for Travel ......................................................... 47 (A) General ............................................................................................................................. 47 (B) Acceptance of Infants and Children .................................................................................. 48 (C) Documentation .................................................................................................................