One Community Annual Review 2010–2011 One Community is an independent charity providing a range of voluntary sector support, community development, care, information and transport services Front page picture: To celebrate national Apprenticeship Week, 7–11 February 2011, Young Apprentices from Eastleigh College take up the One Community Changing Rooms challenge, to decorate part of the kitchen and two meeting rooms used by members and service users at One Community’s headquarters in Romsey Road, Eastleigh. Contents One Community Highlights of the Year ................................................................................4 Governance & Management ..................................................................................................4 Board of Trustees .................................................................................................................4 Chief Executive ....................................................................................................................4 Management Team ..............................................................................................................4 Message from Sri Kandiah, Chair of the Board of Trustees ...............................................5 Projects & Services ................................................................................................................6 Administration Team ............................................................................................................6 CRB Services .......................................................................................................................6 HR & Facilities Administrator ...............................................................................................6 Finance Offi cer ....................................................................................................................6 One Community Information, Support & Care Services .....................................................7 Care & Respite Service ........................................................................................................7 Carers Centre ......................................................................................................................7 Young Carers .......................................................................................................................7 Day Centre Services Overview ............................................................................................9 Day Care Services – Central Group ....................................................................................9 Day Care Services – Northern Group ..................................................................................9 Day Care Services – Southern Group ................................................................................10 Help in the Home (HITH) ...................................................................................................10 Home Information Support Project (HISP) .........................................................................10 Lifeline................................................................................................................................10 Macmillan Solutions ...........................................................................................................11 Play Schemes ....................................................................................................................11 Transport Services ...............................................................................................................12 Dial-A-Ride.........................................................................................................................12 Hedge End Park Minibus Service ......................................................................................12 One Community Transport .................................................................................................12 Parish Link .........................................................................................................................13 Shopmobility ......................................................................................................................13 Community Development & Volunteering ..........................................................................14 Community Development Team .........................................................................................14 Community Innovations Project .........................................................................................14 Volunteer Centre Eastleigh ................................................................................................14 One Community Members ...................................................................................................16 Financial Report ...................................................................................................................19 Acknowledgements ..............................................................................................................19 ONE COMMUNITY GOVERNANCE & HIGHLIGHTS OF THE YEAR MANAGEMENT • We successfully bid for a Big Lottery grant of Board of Trustees Chief Executive more than £305,000 over three years to part fund Sri Kandiah Ken Dufton a Carers Support Project Network for the Carers Chairman Centre. Management Team David Wrighton Paul Rollison • We formed a partnership with Macmillan Cancer Deputy Chairman Senior Operations Manager Support to deliver a pilot project called Macmil - lan Solutions for people in the borough affected Janice Bassett Kerry Stannard* by cancer. Treasurer Susan Porter Operations Manager • We passed our annual inspection of ISO 14001 Alan Brown Community Care and ISO 9001 with fl ying colours. The inspection Mike Carreras *Left during the year was very rigorous but there were no recorded fails Gareth Davies or advisory remarks, a remarkable achievement Bobbie Jones Carol Grant for such a diverse organisation. Devan Kandiah Operations Manager Jacqui Rowley Community Development • Nikki Penny and the Playscheme team scooped four awards at the Celebration of Play Awards: Julia Allan Teamwork Award, Play Practice Award, Inclusive Operations Manager Practice Award and Volunteer Award. Volunteering & Information • We launched a quarterly volunteers’ newsletter for One Community volunteers. One Community Trustees Our nine trustees are all volunteers and we greatly • We combined the client newsletters for HISP, appreciate the time that they give to us, their Dial-A-Ride and Shopmobility to form the new commitment to our vision, the skills and experience One Community News, to go out to the service they bring to the Board and all their help, support users of all our projects (over 5,000 people across and expertise in steering the work of One Com- the borough). munity, particularly through these most diffi cult of times. • We undertook an internal Equality and Diversity audit to test the quality of our practice, policies and procedures.* *Equality & Diversity One Community’s Vision is of communities that are confi dent, accessible and diverse, working closely together to promote sustainability and inclusiveness so as to achieve a high quality of life for all. This year One Community has supported several organisations to maintain and update their policies and we would like to offer our help to any organi- sation that might need assistance with Equality and Diversity policies or in conducting a Diversity Audit. 4 Welcome to our 2010–2011 Annual Review The last year has been probably one of the most possible; Ken Dufton and the management team challenging in One Community’s history and next have provided leadership, optimism and clear year is likely to be similar. The effects of Govern- options on how to deal with challenges and the rest ment spending cuts have really begun to bite and of the staff and volunteers have remained focused much of the time this year has been spent prepar- on the work that they do with the people who we ing for the reduction in income that we know will support. I thank them for all their hard work in such happen in 2011/12. diffi cult times. Together we can get through the next The funding for the Help in the Home service couple of years and hopefully One Community will in Southampton fi nished completely at the end of emerge strong at the end and able to grow the areas March and reluctantly we had to close the service in which we “make a difference.” and make two members of staff redundant as we could not fi nd a way to keep the service going with- out a subsidy. The Primary Care Trust will cease to fund One Community at all in 2011/12 which will mean a loss on core income, funding for carers respite, the special needs play scheme, funding for HISP (Home Information Support Project), minibus replacement and a need to reduce the number of day care places. In addition we know that the core grants from Eastleigh Borough Council and Hampshire County Council are being reduced as are their grants to the Volunteer Centre. We also heard that the additional money for the Innovations Project in the North of Sri Kandiah the Borough was being cut. Chair of the Board of Trustees Measures had to be put in place to save money wherever possible but the Trustees decided to limit the impact on front line services wherever possible by using reserves while we explore the options of raising money from other sources. However,