CITY OF MELBOURNE ANNUAL REPORT 2018–2019 We are pleased to present the City of Melbourne’s We value your feedback on this Annual Report because Annual Report for 2018–19. This report describes the it helps us make our next report better. City of Melbourne’s performance over the 2018–19 Email your feedback or questions to financial year against the objectives of the 2018–19 [email protected] Annual Plan and Budget and the four-year priorities of the Council Plan 2017–2021. The report tells us where we Write to us at: are doing well and where we can do better in helping the Improvement and Program Integration community realise its long-term goals. City of Melbourne This is the second year we have aligned and integrated GPO Box 1603 the reporting requirements for the Municipal Public Melbourne VIC 3001 Health and Wellbeing Plan (developed in accordance Speak to a Customer Relations Officer with the Public Health and Wellbeing Act 2008) in the on +61 3 9658 9658 Annual Report. The report is designed to meet our obligations under section 131 of the Local Government Act 1989. The City of Melbourne has obtained external assurance for the financial and standard statements, as well as the performance statement contained in this report. Visit melbourne.vic.gov.au for more information about our activities, policies and plans for the future. Acknowledgement of Traditional Owners The City of Melbourne respectfully acknowledges the Traditional Owners of the land, the Boon Wurrung and Woiwurrung (Wurundjeri) people of the Kulin Nation and pays respect to their Elders, past and present. For the Kulin Nation, Melbourne has always been an important meeting place for events of social, educational, sporting and cultural significance. Today we are proud to say that Melbourne is a significant gathering place for all Aboriginal and Torres Strait Islander peoples. melbourne.vic.gov.au CONTENTS City of Melbourne 2 A deliberative city 96 City of Melbourne in numbers 3 A city planning for growth 104 Our vision and goals 4 A city with an Aboriginal focus 120 Health and wellbeing in our city 6 Our organisation 128 Year in review 10 Our functions 130 Message from the Lord Mayor 10 Organisational structure 130 Message from the Chief Executive Officer 11 Senior executive team 131 Message from the Chief Financial Officer 12 Our people 134 Looking back on 2018–19 and future directions 13 Staff profile 136 Challenges and opportunities 16 Diversity and inclusion 140 2018–19 budget key projects 17 Employee health and safety 142 Events calendar 2018–19 18 Employee development and training 144 Our Council 20 Involving the community in our decisions 145 Council governance 20 Improvement 146 Legislative compliance 21 Our environmental performance 147 Our councillors 24 Risk management 148 Council planning framework 31 Audit operations 149 Our reporting framework 32 Our procurement and supply chain 151 Performance against our goals 34 Inner Melbourne Action Plan 2016–2026 153 A city that cares for its environment 36 Property holdings 154 A city for people 48 Governance and management checklist 155 A creative city 60 Local Government Performance Reporting Framework 158 A prosperous city 66 2018–19 Performance Statement 167 A knowledge city 80 Financial Report 180 A connected city 86 Glossary 249 City of Melbourne Annual Report 2018–19 September 2019 Disclaimer This report is provided for information and it does not purport to be complete. While care has been taken to ensure the content in the report is accurate, we cannot guarantee it is without flaw of any kind. There may be errors and omissions or it may not be wholly appropriate for your particular purposes. In addition, the publication is a snapshot in time based on historic information which is liable to change. The City of Melbourne accepts no responsibility and disclaims all liability for any error, loss or other consequence which may arise from you relying on any information contained in this report. To find out how you can participate in the decision-making process for City of Melbourne’s current and future initiatives, visit melbourne.vic.gov.au/participate Year in review 1 CITY OF MELBOURNE Melbourne is the capital of Victoria, Australia. It is run There are 14 suburbs, which we have by the Melbourne City Council, one of 79 municipal combined into 10 (excluding South Yarra-west) authorities in Victoria operating as a public statutory body under the Local Government Act 1989. small area profiles for reporting purposes. As a local government authority, the City of Melbourne Carlton is a lively suburb, well-known for aims to achieve the community’s vision for Melbourne the Italian cafes and restaurants of the to be a bold, inspirational and sustainable city. Carlton Lygon Street Italian precinct. It is also known for its Victorian buildings and leafy parks The population of Melbourne’s municipality is made up and gardens. of people of all ages and from many different cultures. Residents include young professionals, international Docklands became part of the Melbourne students and older couples looking to enjoy everything municipality in July 2007. The suburb’s Docklands the city has to offer. 200 hectares of land and water are on Victoria Harbour, west of the city centre. On an average weekday around 949,000 people use the city, and each year Melbourne hosts over a million East Melbourne is an established, affluent international visitors. area with many 19th century homes, iconic East landmarks and parks. The historic Fitzroy, Melbourne Treasury and Parliament gardens separate East Melbourne from the central city. This area consists of Kensington and Municipality map Kensington a small part of neighbouring Flemington and including Flemington Racecourse and Key Flemington Melbourne Showgrounds. Municipal boundary Melbourne, including the central city, has Suburb boundaries Melbourne the highest number of businesses and residents in the municipality. North Melbourne is one of the city’s most dynamic and complex areas. Its residences North are a mix of established and new housing Melbourne with commercial, industrial, retail and community facilities scattered throughout. Parkville is known for its leafy streets, heritage houses and the University of Parkville Melbourne’s bustling campus and residential colleges. Port Melbourne is bordered by the shore Port of Hobsons Bay and the lower reaches of the Melbourne Yarra River, and includes Fishermans Bend – FISHERMANS a well-situated business location. BEND The small suburb of Southbank is situated on the southern side of the Yarra River. Southbank Southbank includes Southbank Promenade, which stretches from Southgate shopping and dining complex to Queensbridge Square. Only a portion of South Yarra is located in South the City of Melbourne – the area west of Punt Yarra - Road. The area to the east is in Stonnington west City Council. The municipality covers 37.7 sq.km and has a West Melbourne is a sprawling region residential population of over 169,961 (as of with the Yarra River forming part of its 30 June 2018). It is made up of the city centre southern border. The west section of West West and a number of inner suburbs, each with its Melbourne is mostly devoted to railway Melbourne own distinctive character and with different lines, container yards, shipping docks, businesses, dwellings and communities. and industrial, warehouse and wholesale activities. The east is mainly residential. 2 melbourne.vic.gov.au City of Melbourne in numbers City of Melbourne area 37.7 sq.km Estimated resident population 169,961 (2018) Number of suburbs 14 Top three estimated resident populations of municipality by small area Melbourne (including central city) 49,097 (2018) North and West Melbourne 25,334 (2018) Southbank 24,376 (2018) Residential dwellings 83,100 (2017) Median age 28 (2016) Daily population (on average weekday) 949,000 (2018) Night time population (6pm to 6am on average weekday) 418,000 (2016) International visitors per year (to Metropolitan Melbourne) 2,940,839 (2018) Residents born overseas 56% (2016) Overseas higher education students living or studying in the municipality 59,027 (2017) Speaks a language other than English at home 48% (2016) Most common language spoken, other than English Mandarin: 19% (2016) Household size (average persons) 2.0 (2016) Median weekly income $1354 (2016) Family households 43% (2016) Lone person households 36% (2016) Renting 66% (2016) Living in a flat or apartment 83% (2016) Total built space 32,762,231 sq.m (2017) Total employment (jobs) 461,523 (2017) Establishments (businesses) 16,716 (2017) Cafe and restaurant venues 2360 (2017) Cafe, restaurant or bistro seats 198,300 (2017) Total length of roads 344 km (2019) Total area of parks and reserves 4,941,000 sq.m (2017) Tallest building Eureka Tower, 92 levels, 300 m Oldest building Mitre Tavern, 1837 City of Melbourne 3 OUR VISION AND GOALS Community vision For Melbourne to be a bold, inspirational and sustainable city, as expressed in the Future Melbourne community plan. Our aim To achieve the community’s vision of Melbourne as Current strategies and plans a bold, inspirational and sustainable city. • Arts Infrastructure Framework Our goals • Asset Management Strategy Our Council Plan 2017–2021 includes nine goals to guide us. The goals were identified through a deliberative • Bicycle Plan community process in 2016 that saw broad segments of the community, including residents, businesses and • Climate Change Adaptation Strategy (Refresh) workers refresh the community