Facts & fi gures 2020 2 Migros Group Contents Overview 4 Migros Group Organisation 6 History 8 Sales 9 Earnings 10 Retail sales / Market share 11 Investment / Equity 12 Strategic business units Cooperative retailing 14 Commerce 17 Migros-Industry 19 Financial services 20 Travel 20 Shared services 21 Employees Migros as an employer 23 Salary growth 25 Our responsibility Sustainability 27 Health 28 A unique commitment 30 Migros Group 5 Overview With sales of CHF 29.9 billion (2020), the Migros Group is the largest retailer in Switzerland, and around 99 000 employees, it is the country’s largest private-sector employer. Migros is owned by its more than 2 million cooperative members and organised into ten regional cooperatives. These cooperatives operate the core business of the Migros Group: retailing. Migros also owns numerous industrial companies, various commercial, travel and logistics enterprises, as well as Migros Bank. Migros is committed, voluntarily and with conviction, to social and cultural issues. Its primary goal is to improve the quality of life of all of its customers. Migros Group Where Migros comes from, how it is structured and the results it achieved in 2020. 6 Migros Group Migros Group 7 Organisation of the Migros Group Subsidiaries and Cooperative members Cooperatives Federation of Migros Cooperatives (FMC) foundations 2.27 million 10 regional Migros cooperatives, 6 departments Approx.50 enterprises cooperative members each with its own cooperative board and are responsible, with the staff units, for the whole Migros Group. and foundations from various are the owners of Migros. administration, are the bedrock of Migros. The central Migros executive bodies are also located in the FMC. sectors are part of the FMC. Department I HR, communication, Industrial companies 2 10 culture, leisure Sarah Kreienbühl Assembly of Department II 1 Delegates Commercial enterprises 4 President: Marianne Meyer Marketing 6 Matthias Wunderlin 8 5 Service and Executive Board Department III other companies Board of Directors Chief Executive 7 Chairman: Operations Officer: 3 9 Ursula Nold Rainer Baumann Fabrice Zumbrunnen Foundations Department IV Staff units Migros-Industry Armando Santacesaria 1 Aare 6 Eastern Switzerland Department V 2 Basel 7 Ticino Finance 3 Geneva 8 Vaud Jörg Zulauf 4 Lucerne 9 Valais 5 Neuchâtel-Fribourg 10 Zurich Department VI Commerce Beat Zahnd / Michel Gruber* * from 1.3.2021 8 Migros Group Migros Group 9 History Sales The history of Migros is closely linked with its founder, Migros Group sales Gottlieb Duttweiler. In 1925, he was the first to send mobile shops out on the road, selling six basic products at very low in CHF million prices. His goal was to create a bridge from producer to 30 000 customer. To this day, Migros has remained faithful to the 25 000 27 738 28 071 28 453 28 683 29 947 visions of its founder, whose passion was always to balance 20 000 economic, social and ecological dimensions. 15 000 Ê www.migros.ch/de/unternehmen/geschichte 10 000 5000 0 2016 2017 2018 2019 2020 1983 1941 First national Conversion into a collective labour cooperative and agreement comes Migros Group sales 2020 by segment founding of the FMC into e¤ ect 2007 in % Integration of 1925 1948 Denner and Migros Travel 2.1 Other 0.0 Founding of Migros Opening of the fi rst Financial services 2.2 AG in Zurich self-service store in with fi ve lorries Switzerland 2019 Migros-Industry 17.4 Founded by Gottlieb Duttweiler in 1944, the Migros Club 1935 1958 School celebrates its 75th anniversary. “Holidays for all” Founding of Migros thanks to the newly Bank founded Hotelplan 2020 55.8 Cooperative 1928 1957 Orientation of the retailing Own production Culture Percentage group-wide climate begins with built into the articles objectives on the Commerce 22.5 the purchase of of incorporation Paris Agreement Alkoholfreie Weine and admission to AG Meilen the Science Based Targets Initiative (SBTi). 10 Migros Group Migros Group 11 Earnings Retail sales EBIT (earnings before interest and taxes) Sales by retail and commercial enterprises in CHF million in CHF million 2000 1750 1866 25 000 1500 20 000 23 269 23 296 23 729 23 757 24 379 1250 15 000 1000 10 000 750 911 5000 500 603 651 0 250 201 2016 2017 2018 2019 2020 0 2016 2017 2018 2019 2020 Market share Profit Market share – Migros Group * in CHF million in % 1750 1757 25 1500 20 21.8 22.1 22.1 23.3 1250 21.4 15 1000 10 750 5 500 663 503 475 0 250 335 2016* 2017 2018 2019 2020 0 2016 2017 2018 2019 2020 * Change based on adapted values for previous year (baseline year: 2005). Based on nominal retail sales excluding fuels in Switzerland. Market shares are based on the preliminary estimates of BAK Economics / SFSO 12 Migros Group Strategic business units 13 Investment in CHF million 2000 1500 1663 1476 1516 1574 1479 1000 500 0 2016 2017 2018 2019 2020 Strategic business units Whether you’re looking for bread, glasses or banking, Equity Migros operates in a wide range of sectors. in CHF million 21 000 20 489 18 000 18 781 17 913 18 417 15 000 17 455 12 000 9000 6000 3000 0 2016 2017 2018 2019 2020 14 Strategic business units Strategic business units 15 Distribution network – Cooperative retailing Cooperative retailing 2020 2019 Supermarkets M 367 363 The ten regional cooperatives are the very foundation of MM 204 205 Migros. They are independently managed, issue their own MMM 50 50 annual financial statements and control their own sales areas Other supermarkets* 9 9 and staff in the core business: retailing under the Migros name. Total supermarkets 630 627 Their most important functions are the sale of merchandise Sales area m2 954 414 955 598 and the purchasing of regional product ranges, while Specialist markets Do It + Garden 41 43 the Federation of Migros Cooperatives takes care of central Micasa 34 35 services such as purchasing, logistics and IT. The executive Interio - 11 bodies of a regional cooperative are all members (original SportXX 63 62 ballot), the cooperative board, administration, management Melectronics 101 102 and auditors. The 111-member Assembly of Delegates is Obi home improvement stores /gardening 11 11 Total specialist markets 250 264 appointed from the ten cooperative committees and Sales area m2 370 208 428 212 also includes an ad hoc representative from each of the ten managerial teams as well as an independent president. Migros catering services M-Restaurants 153 159 Take-away and other gastronomic formats** 135 154 Total Migros restaurants & take-aways 288 313 Sales area m2 90 815 94 928 Sales by the cooperatives* Others Supermarkets (France) 3 3 in CHF million Tegut (Germany) 283 275 Migros partners 52 52 VOI 59 57 17 500 Single-line stores*** 48 43 15 000 16 559 15 634 15 557 16 255 16 062 Migros Club School sites 49 50 12 500 Migros fitness and leisure facilities**** 318 332 10 000 Medbase and Santémed health centres 152 100 7500 MiSENSO (optical & hearing)**** 2 - 5000 “Green Meadow Parks” and Monte Generoso foundations 5 5 2500 * Integrated to MParcs or specialist markets ** Chickeria, Kaimug, Hitzberger, Coffee&Time 0 *** Outlets, Alnatura organic supermarkets, independent Outdoor by SportXX stores, etc. **** Including water parks, sports facilities and golf courses; a fitness centre at the Milandia sports and adventure 2016 2017 2018 2019 2020 park; Migros fitness clubs; Migros fitness centres; Activ Fitness (AG), ONE Training Center (AG); Only Fitness; + FT-Club. ACISO Fitness&Health GmbH (GMZ) (ELEMENTS-Studios in Germany; INJOY-Franchise-Anlagen in * Adjustment from 2018: cooperatives including subsidiaries in Switzerland and abroad Germany, Austria and Belgium; FT clubs in Germany, Austria, Switzerland, the Netherlands and Italy) **** Integrated to Migros branch stores (shop-in-shop) 16 Strategic business units Strategic business units 17 The ten cooperatives Commerce Cooperative Cooperative members Employees * Managing Director The Federation of Migros Cooperatives owns five market-lead- Aare 531 871 11 585 Anton Gäumann Zurich 335 241 9 151 Jörg Blunschi ing companies. These include the discounter Denner, conveni- E. Switzerland 423 859 9 445 Peter Diethelm ence specialist migrolino, and petrol station operator and oil Lucerne 202 441 5 836 Guido Rast supplier Migrol. With Digitec Galaxus, Migros also owns the Vaud 158 576 3 237 Anton Chatelan largest e-commerce player in Switzerland, while Ex Libris is Geneva 134 162 3 023 Philippe Echenard the country’s leading online bookseller. Basel 170 294 3 353 Stefano Patrignani Neuchâtel-Fribourg 126 643 2 433 Jean-Marc Bovay Valais 82 864 1 864 Max Alter Ticino 102 233 1 473 Lorenzo Emma * Annual average Net revenues on deliveries and services Net revenues of cooperatives, including subsidiaries in Switzerland 2020 2019 Change and abroad Sales in CHF million in % Sales in CHF million Denner AG 3 762 3 252 15.7 Change over previous year (in %) Migrol AG 1 227 1 548 -20.8 4.3% Digitec Galaxus AG 1 745 1 106 57.7 4000 4119 migrolino AG 716 593 20.8 3500 0.3% 3419 Ex Libris AG 122 99 22.4 3000 Magazine zum Globus AG* 185 763 -75.8 2500 3.1% 2466 Depot (Gries Deco Group)* – 436 -100 2000 4.5% Other enterprises* 15 48 -68.4 1500 1534 -0.6% 2.9% 6.2% 1000 1141 3.6% 1108 983 3.4% 10.8% Total 7 733 7 835 -1.3 777 500 500 512 0 Aare Vaud Basel Zurich Lucerne Geneva Valais Ticino E. Switzerland Neuchâtel-Fribourg * Magazin zum Globus and in the previous year Depot (Gries Deco Group) and m-way AG: Including revenue up to the date of divestiture 18 Strategic business units Strategic business units 19 Distribution network – commerce 2020 2019 Migros-Industry Denner Stores, satellite stores and Denner-Express Through its industrial companies, Migros Industry produces Total 838 822 and distributes high-quality food, personal care and cleaning Sales area m2 (Denner branch stores) 228 123 219 236 products in Switzerland and abroad.