Change starts here. Annual Report 2010 www.unitedwaykfl a.ca 2010 ANNUAL REPORT Table of Contents United Way Impact, Mission and Vision ........... 2 Engagement ........................................................ 17 Report from the Board Chair and United Way Day of Caring ............................... 17 President & CEO ................................................. 4 Seeing is Believing Tours ................................ 17 Report from the Treasurer ................................. 5 Speakers Bureau ............................................. 17 Report from the Campaign Chair ...................... 6 Building Capacity ............................................... 18 Volunteer Leadership Development Services ..18 Labour Report ..................................................... 7 Union Counselling ............................................ 18 Board of Directors and Committees ................. 8 Workers Help Centre .......................................18 Impact Areas .......................................................12 Volunteer Services ...........................................19 Growing Up Great ...........................................12 211 ................................................................... 19 Turning Lives Around ....................................... 12 Belonging to Community ................................. 12 2010 Campaign ................................................... 20 Community Investment ...................................13 Leaders of the Way .......................................... 21 2010 Member Agencies & Friends of the Way ........................................... 24 Demonstration Grants .....................................13 Campaign Awards ........................................... 27 2010 Grants .....................................................13 Caring Corporations ........................................ 30 Community Wide Impact ................................... 14 Campaign Sponsors ........................................ 30 Action for Neighbourhood Change .................15 Eternity Fund ....................................................... 32 Homelessness ................................................. 15 Community Plan on Poverty Reduction .......... 15 2010 Financial Report ........................................ 35 Research and Data .......................................... 16 Community Profi les ......................................... 16 Success By 6 .................................................. 16 United Way provides opportunities for people to care for one another Every year, thousands of volunteers come together to raise funds for services that benefi t their family, friends and neighbours. Individuals, employees, business, workplaces and labour join forces, united in a common cause – to build a stronger community and demonstrate their spirit of giving. In addition to this, volunteers actively participate in every aspect of the organization. 12% Fundraising At the United Way, we promote & Administration responsible stewardship of our Programs & community’s resources. Our 88% Programs Services 88% & Services fundraising and administration Fundraising & Administration costs are among the lowest in 12% the charity sector. Last year, our campaign and administration expenses were 12%, way below the average spent by not-for-profi t organizations. Our United Way actively solicits in-kind donations United Way is committed to transparency and and the support of over 2,000 volunteers to keep accountability throughout our organization. United Way expenses as low as possible and ensure that as serving KFL&A is a member of Imagine Canada’s Ethical much as possible of every dollar goes directly to Code and adheres to the national United Way standards the communities we serve. for transparency, accountability and reporting. UNITED WAY KFL&A ANNUAL REPORT 2 10 Community Impact Community Since 1941, our United Way has worked to strengthen lives by Impact bringing together the fi nancial resources of the region in support of a network of social service and health agencies. Through these agencies and their programs, people found help and, in many cases, opportunity for a better life. We recognize that we, as a community continue to face complex social challenges. United Way works closely with key partners, individuals and organizations to develop a long term strategy to address many of these issues. Our partners come from the community including education, government, policy-makers, businesses, labour, not-for-profi ts and others working together to change the conditions of individuals, neighbourhoods and the community. We achieve impact through a process of determining long-term community goals with our partners, deciding how we will measure success, developing and implementing the right strategies, and measuring results over time. United Way “ To support and strengthen the organized capacity Mission of our community to care for one another” To this end: • We continually raise funds, striving for annual growth to meet vital community needs Together, • We allocate donor dollars in response to current and changing we will bring human care needs lasting, positive • We strengthen the non-profi t sector by providing organizational and other support services to community voluntary organizations change to help people live with hope, United Way A community with a strong social services network dignity and Vision where individuals can develop their potential for a sense of self-suffi ciency and personal wellbeing. belonging. UNITED WAY KFL&A ANNUAL REPORT Community Impact, Mission & Vision 10 3 REPORT FROM THE Board Chair and President & CEO Last year’s accomplishments – and there were so many – would not have been possible without the Everyday Heroes in our community. • Volunteers led the way in our annual campaign, crossing - The Coordinated Case Management Committee, made a historic $3 million for the fi rst time in this United Way’s up of service providers and professionals, worked history, on the heels of 11 other record-breaking years. through a number of diverse processes and will provide recommendations on how to ensure that those who are • Our Board of Directors, with input from professional homeless or at risk of becoming homeless have access staff, volunteers and agencies, reviewed and developed to streamlined, client-centric support. Impact Areas that provide us with a framework to fund local programs and then measure impact. In addition to these accomplishments, United Way continued to invest donor dollars strategically in programs • 211 launched in June, providing access to local services that have an impact every day. Through this work we through a free, easy-to-remember confi dential, bilingual are impressed by all the everyday heroes who work and service that connects a caller to a live Information & volunteer on the frontline. Referral agent. We have a small professional staff team who are also • Working in partnership with the City of Kingston and everyday heroes, working hard every day to support the Kingston Community Roundtable on Poverty volunteers in raising and investing funds, ensuring that Reduction, the United Way embarked on a six-month donor dollars are well stewarded. Our fundraising and project to develop community strategies to reduce administration expenses continue to be extremely low poverty. This is being done through extensive community (12%), well below the average in the not-for-profi t sector. consultation, research and a thoughtful process to develop action items and recommendations. The This annual report provides more information about the important work being done by our United Way. We would Community Plan on Poverty Reduction will be like to thank all our donors, volunteers, staff and community released in May 2011. partners, who have worked collectively to bring about • We continued with the implementation of action change in KFL&A. items identifi ed in our 2009 Community Plan on Homelessness and Affordable Housing. Among other action items: - The Community Leadership Group, a multi-sectoral group of strategic thinkers, who are united in their Marina Lee, Chair, interest in addressing homelessness, have developed United Way Board of Directors key principles around the development of affordable housing in Kingston. Bhavana Varma, President and CEO, United Way serving KFL&A UNITED WAY KFL&A ANNUAL REPORT 4 10 Report from the Board Chair and President & CEO REPORT FROM THE Treasurer There is a wonderful mythical law of nature that the three things we crave most in life – happiness, freedom, and peace of mind – are always attained by giving them to someone else. Once again the people of Kingston & area have lived The role of treasurer of an organization at fi rst glance can this law of nature with complete commitment. They appear to be a daunting task but through the support and have opened their wallets and hearts to help set another dedication of many people things are straight forward and record breaking campaign for the United Way serving challenge free. I would like to personally thank the Finance KFL&A. This ongoing commitment has allowed the United Committee volunteers, United Way staff and community Way, the member agencies and many other community for making this yet another outstanding year. My year as organizations to continue their great work and to meet the treasurer has been very rewarding. growing needs of our communities. As treasurer, I am pleased to say the United Way serving I know