Committee Meeting June 2018 Committee Members F. Ferrer, Committee Chairman A. Albert J. Samuelsen R. Glucksman P. Trottenberg D. Jones V. Vanterpool S. Metzger J. Vitiello C. Moerdler P. Ward S. Rechler C. Weisbrod MTA New York City Transit will be providing additional trips on several train and bus lines as part of regular, ongoing efforts to accommodate changes in ridership and demand. New York City Transit and Bus Committee Meeting 2 Broadway, 20th Floor Conference Room New York, NY 10004 Monday, 6/18/2018 10:00 - 11:30 AM ET 1. PUBLIC COMMENT PERIOD 2. APPROVAL OF MINUTES – MAY 21, 2018 May Committee Meeting Minutes - Page 4 3. COMMITTEE WORK PLAN Committee Work Plan - Page 9 4. PRESIDENT'S REPORT President's Report - Page 17 a. Customer Service Report i. Subway Report Subway Report - Page 20 ii. NYCT, MTA Bus Report NYCT, MTA Bus Report - Page 48 iii. Paratransit Report Paratransit Report - Page 72 iv. Strategy & Customer Experience Report Strategy and Customer Experience Report - Page 86 b. Safety Report Safety Report - Page 91 c. Crime Report Crime Report - Page 95 d. NYCT, SIR, MTA Bus Financial & Ridership Reports NYCT, SIR, MTA Bus Financial & Ridership Reports - Page 103 e. Capital Program Status Report Capital Program Status Report - Page 155 5. MTACC REPORT MTACC Report - Page 166 6. PROCUREMENTS NYCT June Procurement Staff Summary and Resolution - Page 171 a. Non-Competitive (None) b. Competitive NYCT Competitive Actions - Page 176 c. Ratifications NYCT Ratifications - Page 186 7. SERVICE CHANGES a. Staten Island Express Bus Restructuring (For Approval) Staten Island Express Bus Restructuring - Page 188 b. Bx27 Extension to Soundview Ferry Bx27 Extension to Soundview Ferry - Page 227 c. Fall 2018 Bus Schedule Changes Fall 2018 Bus Schedule Changes - Page 231 d. MTA Bus Off-Peak Frequency Enhancements for the Q6 and Q69 MTA Bus Off-Peak Frequency Enhancements for the Q6 and Q69 - Page 237 8. STANDARD FOLLOW UP REPORTS a. MetroCard Report MetroCard Report - Page 244 b. Transit Recidivism Report, 1st Quarter, 2018 Transit Recidivism Report, 1st Quarter, 2018 - Page 249 9. OUTSTANDING BUSINESS (No Materials) 10. EXECUTIVE OFFICE CONTACT INFORMATION Executive Office Contact Information - Page 251 Minutes of Regular Meeting Committee on Operations of the MTA New York City Transit Authority, Manhattan and Bronx Surface Transit Operating Authority, Staten Island Rapid Transit Operating Authority, Capital Construction Company and Bus Company May 21, 2018 Meeting Held at: Metropolitan Transportation Authority Two Broadway New York, New York 10004 10:30 AM The following Members were present: Hon. Fernando Ferrer, Committee Chair Hon. Andrew Albert Hon. Randolph Glucksman Hon. David R. Jones Hon. Susan G. Metzger Hon. John J. Molloy Hon. Scott Rechler Hon. John Samuelson Hon. Veronica Vanterpool Hon. James E. Vitiello Hon. Peter Ward Hon. Carl Weisbrod The following Members were absent: Hon. Charles G. Moerdler Hon. Polly Trottenberg Also present were: Hon. Carl Wortendyke, Board Member Andy Byford, President Joel Andrews, Vice President, EEO and Diversity Peter Cafiero, Chief, Operations Planning Craig Cipriano, Executive Vice President, MTA Bus Vincent Coogan, Assistant Chief, NYPD Transit Bureau Michael Cosgrove, Vice President, Paratransit Robert Diehl, Vice President, Department of Security Carl Hamann, Acting Vice President, System Safety James Henly, Vice President and General Counsel, Law Mark Holmes, Chief Officer, Operations Planning, MTA Bus Frank Jezycki, Chief Operating Officer, Subways Sally Librera, Senior Vice President, Subways Sarah Meyer, Chief Customer Officer ________________________________________________________________________________ Master Page # 4 of 251 - New York City Transit and Bus Committee Meeting 6/18/2018 John O’Grady, Senior Vice President, Capital Program Management Jaibala Patel, Chief Financial Officer Stephen Plochochi, Senior Vice President, Operations Support, Materiel Janno Lieber, MTA Chief Development Officer, MTA Capital Construction I. Chairman Ferrer opened the meeting. II. Public Speakers Jean Ryan, from Disabled in Action, stated she is not able to take the Express Bus in the mornings due to too many problems with boarding. She also objected to vehicles constantly blocking the bus lanes. Pedro Valdez Rivera emphasized the importance of holding contractors accountable for finishing projects on time. Omar Vera likewise noted the importance of contractors staying on schedule, especially with respect to the Canarsie Tube. Murray Bodin noted important steps are being taken during the Committee Meetings. These steps are making a positive impact on MNR and LIRR. He expressed optimism that things are getting better. III. Minutes and Work Plan Member Weisbrod noted that the April 23, 2018 Committee Minutes indicated his presence at that meeting, when in fact he was not in attendance. The April 23, 2018 Committee Minutes were corrected to reflect Member Weisbrod’s absence at the April Committee meeting. As so corrected, upon motion duly made and seconded, the Committee approved the minutes of the April 23, 2018 meeting of the MTA New York City Transit Authority, Manhattan and Bronx Surface Transit Operating Authority, Staten Island Rapid Transit Operating Authority, Capital Construction Company and Bus Company. There were no changes to the work plan. IV. Agenda Items President Byford delivered the President’s Report. A. Customer Service Operations Report Sally Librera, SVP of Subways, delivered the Subways Report. ________________________________________________________________________________ Master Page # 5 of 251 - New York City Transit and Bus Committee Meeting 6/18/2018 Member Albert inquired about the delivery schedule and performance of the R179s. Ms. Librera responded the R179s are more reliable than they were initially. There are six trains currently in operation. Ms. Librera added there is a meeting with the car builder later in the week to help facilitate a more reliable production rate. President Byford stated a contingent will be traveling to the Plattsburgh facility to see production on site. He noted the importance of speaking with front line employees of the manufacturer and making sure they have everything they need. Member Vanterpool inquired, regarding subway service delays, whether the category for police activity and the category for unruly customers overlap in the records. Ms. Librera responded in the negative, stating such instances are not double counted. She added NYCT will be using one consolidated data source for delay reporting moving forward. Member Weisbrod inquired whether there is a pattern regarding major incidents of delays. Ms. Librera noted that a major incident is defined as one that causes fifty or more trains to be delayed. The location and timing of an incident has a large impact on whether it causes a major delay. For example, a switch failure in the middle of the night might not cause a major delay, but the same failure during rush hour would. Ms. Librera noted there has been a decrease in major incidents, which is attributed to system-wide improvements. For example, the staging of additional technical personnel and medical personnel has enabled quicker responses. Craig Cipriano, EVP MTA Bus, delivered the Bus Report and the Paratransit Report. Member Albert inquired whether the new double decker buses will have electronic indicators showing what stop is next, so as to reduce dwell time. Mr. Cipriano stated that moving forward, all new double decker buses will have electronic indicators. In addition, bus operators announce upcoming stops. Carl Hamann, Acting Vice President, System Safety, delivered the Safety Report. Vincent Coogan, Assistant Chief, NYPD Transit Bureau, delivered the Crime Report. Member Albert inquired as to the cause of the decline in NYPD Transit Bureau TAB summonses. Assistant Chief Coogan indicated TAB summonses are down due to an increased policing focus on crime on subway cars. Member Albert also asked if someone commits a crime in the street, runs into the subway, and is apprehended in the subway, whether that incident would count as a subway crime. Assistant Chief Coogan responded it would not be recorded as a subway crime. Member Albert further inquired whether an increase in the number of people being pushed off platforms is being studied. Assistant Chief Coogan responded in the affirmative, noting that there is an emphasis on trying to remove emotionally disturbed people from the platforms, and taking them to hospitals, before they can hurt anyone. ________________________________________________________________________________ Master Page # 6 of 251 - New York City Transit and Bus Committee Meeting 6/18/2018 B. Financial Reports Jaibala Patel, Chief Financial Officer, delivered the NYCT and SIR Finance Reports. Craig Cipriano, EVP, MTA Bus, delivered the MTA Bus Finance Report. John O’Grady, SVP, CPM, delivered the Capital Program Status Report. Janno Lieber, MTA Chief Development Officer, delivered the MTACC Projects Report. C. Procurements SVP Plochochi introduced the NYCT and MTA Bus Company procurement agendas, which consisted of four actions totaling $53.8 million in expenditures, highlighting two procurement action items: (1) the award of a $2,754,675 contract to Siemens to modify an existing communications based train control contract for the Queens Boulevard Line, including a request for approval of a five year maintenance agreement with an option for an additional five years in the amount of $1.6