CLUB MANAGERS’ ASSOCIATION AUSTRALIA OFFICE BEARERS Federal President Executive Officer Publisher CMAA Bill Clegg ACCM Terry Condon, CCM Editor: Peter Sharp Federal Secretary Administration Officer Bill Clegg ACCM Phone: (02) 9643 2300 Allan Peter ACCM Gerry Sarlemyn Federal President Mobile: 0410 140 036 Federal Executive Members Senior Industrial Relations Email: [email protected] Danny Munk ACCM Advocate Contributors: David O’Neil ACCM Peter Cooper Henri Lach, Katie Cincotta. Tim McAleer ACCM Education Manager Advertising Manager: Federal Councillors Ralph Kober, B.Ed. Judy Rayner Division A - Career Development Advertising Bookings: (02) 9332 2363 & 9360 6177 City/Eastern Suburbs Zone Administrator Fax (02) 9361 5142 Les Clarke, ACCM Narell Harrison Division B - Correspondence: Training Course Administrator St George/ The Editor, Brad Jones, CCM Cronulla Sutherland Zone Allan Peter ACCM c/- Club Managers’ Estelle McDonald Ian Todd ACCM Federal Secretary Association Australia Division C - Communication Services 67-73 St. Hilliers Road Manly/Northern Suburbs Zone Manager Auburn NSW 2144 Mario Machado ACCM Peter Sharp P.O Box 845 Auburn NSW 1835 Accounts Officer Phone (02) 9643 2300 Division D - Fax (02) 9643 2400 Inner Western Suburbs Zone Priscilla San Luis TBA Receptionist Please address all business Division E - Carol Quirke correspondence to Nepean Zone Training & Venue Coordinator the Federal Secretary Michael Wiezel Maria Hudson The Club Managers’ Association Division F - Assistant Reception & Venue Danny Munk ACCM Australia is registered as an industrial Hunter Zone & Co-ordinator Federal Executive Member organisation of employees in the terms Central Coast Zone Vivian Milkovitsch of the Federal Workplace Relations Act, Stephen Byfield ACCM 1996, and The Club Managers’ Division G - Association is a registered Trade Union in the terms of the New South Wales Great Lakes & Life Members Industrial Relations Act 1996. 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Executive Officer ISSN 0045-7205 March 2007 www.cmaa.asn.au Club Management 1 SPONSORS OF THE CLUB MANAGERS CAREER DEVELOPMENT CENTRE Centre Sponsor Inside your March edition PAGE 19 PAGE 25 PAGE 39-43 PAGE 44-46 It will be the biggest The CMDA will present a Hospitality Expo that the record number of courses at CMAA has staged, but the the CMAA headquarters at “House Full” sign is already Auburn and at regional up for trade show exhibitors. centres across NSW and It’s also likely to be a “full Queensland during 2007. house” for the world-class CMAA Education Manager entertainment at the Gala RALPH KOBER says the Charity Awards Dinner when schedule of courses and Human Nature headlines the presenters is of the highest show. The CMAA Annual It was anything but what standard. High-profile 2007 Conference, AGM, GARRY LEECH was presenters JENNIFER The Tweed Shire in far Hospitality Exposition and expecting or hoping for on CHIPLIN, PAUL LYONS and northern NSW is a vibrant Charity Gala Awards Dinner New Year’s Day 2007. Two KARYNNE COURTS outline tourist ‘Mecca’ that boasts at the Sydney Convention violent gunmen held up and the courses they will present world-standard amenities, and Exhibition Centre at robbed the Palm Beach and their philosophy about facilities and entertainment. Darling Harbour is less than Currumbin Sports Club of professional development for But where would the Tweed a month away. $70,000. Two of Garry’s club managers. region be today without the senior staff were forced – at Club Industry? That’s a gun-point – to open the question worth pondering as strong room and hand over a bastion of the industry in the holiday long weekend the area - the Twin Towns takings. It’s an experience Services Club - celebrates that is a reality for every its 50th anniversary this year. manager in every club HENRI LACH takes a look around Australia. Even the at the club’s massive best-organised security plan influence on the economic can’t anticipate the time and and social fabric of the circumstances of an armed region and talks to General robbery. Manager ROB SMITH. 4 Club Management www.cmaa.asn.au March 2007 President's Perspective with BILL CLEGG, ACCM, CMAA Federal President Combet headlines quality Conference agenda The CMAA’s Annual Conference, AGM, The formation of the Industry Working Hospitality Expo and Gala Charity Group (IWG) is another example of the Awards Dinner at Darling Harbour is Premier’s ongoing recognition of the around the corner and already is Club Industry and the industry’s short- assured of being bigger and better than term and long-term needs. 2006. The IWG has already delivered on ACTU National Secretary Greg Combet some of its immediate goals, however, will provide the Keynote Address many are mindful that many initiatives following the Annual General Meeting. highlighted as tools that managers Greg has carried the fight against the and clubs needed to meet the WorkChoices legislation to the additional tax burden and to help Government and has been effective in against the impact of the smoking presenting the ACTU’s sustained bans, have yet to be implemented. message that this onerous legislation is Mr Debnam’s address at the 2006 a threat to all workers and the fabric of Conference is remembered for the Australian society. reaffirmation of commitments to the Unfortunately most will only realise the industry, after resolution of the gaming personal impact in time to come. tax battle. Greg’s attendance at the Conference Clearly, without the Opposition’s also will mark 12 months since the commitment to the Club Industry legislative introduction of WorkChoices through its initial Memorandum of and, as we come to terms, not only Understanding (MoU) to reduce the with how to implement these changes, gaming tax policy long before the but also how the Association continues Government changed in position, to see the toll that indiscriminate use of would such an outcome have been the laws has taken on members across resolved. the country. Mr Debnam’s support of the industry WorkChoices is the issue that unites throughout the gaming tax fight all Club Managers across all indicated he has always been aware jurisdictions. of the role the Club Industry plays at all levels of society. The Conference – on April 3 and 4 - also marks, for NSW, the 12-month Whoever triumphs at the State anniversary of Premier Morris Iemma’s Election, the Association looks forward resolution to the “gaming tax fight” of a to working with the new Government reduction in the poker machine tax as part of the role we play in the regime introduced by former Treasurer development and future of the Club Michael Egan. Industry. With a State Election in NSW later this We all look forward to the month, it is timely that this issue of Club Conference’s excellent eduction Management in Australia magazine program, while the Hospitality and presents interviews with Premier Iemma Trade Expo also provides the latest in and Leader of the Opposition, Peter hardware and technology. Debnam, who gave the Keynote Due to the significant infrastructure Address at the 2006 Conference. and redevelopment expenditure that Feedback from across the state clubs undertake, the Expo is an indicates that all NSW members integral part of our annual event will be closely monitoring the along with the networking election outcome and how the opportunities the trade and two parties introduce or social events offer. reaffirm their policies that On behalf of the CMAA impact on the Club Industry. Federal Executive, I While we will always be grateful commend the CMAA Annual to Premier Iemma for the 2007 Conference recognition of the contribution that Hospitality Expo to all the Club Industry makes and members and bringing the “gaming tax look forward to fight” to a conclusion, he seeing you at has displayed that he can Darling Harbour.