cxxxvi About the Contributors George Leal Jamil is a professor of several post-graduation courses from Minas Gerais, Brazil. He has a PhD in Information Science from the Federal University of Minas Gerais (UFMG), master degree in Computer Science (UFMG) and his graduate area was Electric Engineering (UFMG) and a pos-doctorate certificate at FLUP – Communication School at University of Porto, Portugal. He wrote more than twenty books in the information technology and strategic management areas, with more than ten works in books as co-author and Editor. Yearly, he manages the doctoral consortium of the Interna- tional Conference on Information Systems and Technology Management at the University of Sao Paulo (USP) as one of his main activities. His main research interests are information systems management, strategy, knowledge management, software engineering, marketing and IT adoption in business contexts. Maria Manuela Pinto graduated in History, Faculty of Arts of the University of Porto (FLUP, 1985), post-graduated in Documental Sciences, Faculty of Arts of the University of Coimbra (FLUC, 1998) and PhD student in Information and Communication in Digital Platforms (University of Porto and University of Aveiro). ICT business manager in private companies (1985-1996), she became information manager in a municipality (1998-2004) and invited teacher in Documental Sciences (FLUC, 2000-2005). Since 2004, she has been a full-time teacher in the Bachelor of Arts in Information Science, an U.Porto joint course FLUP/Faculty of Engineering. In 2008, she complied with the academic carrier requirement of “Pedagogical and Scientific Expertise Capacity Defense in Information Science,” with the study “PRESERVMAP: A Roadmap of Preservation in the Digital Era,” becoming Assistant at FLUP and started teaching in the Masters of Information Science and Museology. Member of CETAC. MEDIA, her research areas are: information management and information preservation. Claudio Pessoa is civil engineer, specializing in business management and IT, telecommunication systems and computer networks engineering and telecommunication systems and computer networks management. Holds a Master degree in Business Administration. Currently he’s doing PhD in Information Science on Federal University of Minas Gerais. He is Lecturer and researcher at the Fumec University, developing research in the following areas: telecommunications, security information, knowledge man- agement, strategic alignment between technical areas (Telecom, IT) and management of organizations and production engineering. He has been working in the telecommunications market, as a consultant, for 20 years, developing projects in computer networks and information management. * * * About the Contributors Alireza Amrollahi holds a PhD in Information Systems as well as a Master of Information Technology Management (MITM) degree. Alireza has more than 25 papers published in high-ranked, peer-reviewed conferences and journals. His most recent publications were published in journals such as Information and Management (ranked A*), Information Technology and People (ranked A), Communications of the Association for Information Systems (ranked A), and conferences such as HICSS, AMCIS, PACIS, and ACIS. Ali is actively collaborating with researchers in USA, Canada, and the UK. Pedro Anunciação has a PhD in Management at the University of Évora Coordinating Professor at the Information Systems Department of Business Science School Information of the Polytechnic Institute of Setubal President of Scientific-Technical Council of School of Business Science School Informa- tion of the Polytechnic Institute of Setubal Member of Advisory Council of Business Science School Information of the Polytechnic Institute of Setubal Member of the Academic Council and the General Council of the Polytechnic Institute of Setúbal General-Secretary of Information Systems Governance European Club Author/co-author of several books (Urbanism of Information Systems; Organizational Urbanism; Ethics, Sustainability and Information and Knowledge Society). Marcus Vinicius Carmo is a Pharmaceutical Analyst at Official Pharmaceutical Laboratory Brazil’s Navy, RJ, Brazil. Master by Postgraduate program in Management, Research and Development in the Pharmaceutical Industry. Oswaldo Cruz Foundation/FIOCRUZ, Ministry of Health in Brazil. João Manuel da Silva Carvalho is a Researcher at CICS.NOVA.UMinho (Interdisciplinary Centre of Social Sciences) and UNICES-ISMAI, as well as Professor at University Institute of Maia – Por- tugal. He has a degree in Business Management, a post-graduation in Social Gerontology, an MSc in Economics, and a PhD in Business Sciences. He worked for 15 years at pharmaceutical companies on several management positions. He lectures several Bachelor and Masters’ courses on Strategic Manage- ment, Marketing, Economics, Statistics, Innovation and Entrepreneurship. He has also been working as consultant and professional trainer for dozens of organizations, and has published several books, book chapters and articles in international scientific journals. João Paulo Coelho Marques obtained the Ph.D. in Industrial Management at University of Aveiro –Portugal (2005). His master’s degree is in Management, at Lisbon School of Economics and Management – Technical University (1997). He has been a Professor at Polytechnic Institute of Coimbra - Portugal, since 1990, where he coordinated the M.Sc. Course in Business Management between 2009 and 2015. He is researcher at Research Unit on Governance, Competitiveness, and Public Policies – University of Aveiro from 2006. Published more than 20 scientific papers and 2 books. His main interests are in Innovation Management, Entrepreneurship, triple helix innovation and Business Incubators. Arturo Cordón-Pérez is a Chemical Engineer and Industrial Technical Engineer from the University of Valladolid, holds a master’s degree in innovation management from the University of Cantabria. It has more than 12 years of experience in the management and development of R&D projects focused on innovative products and processes in different international companies of industrial sectors, assuming different roles and responsibilities with a global knowledge of the discipline of direction, execution and management of R&D+i projects. Also, regarding to public administrations and business organizations, cxxxvii About the Contributors participates as technician and project manager in several projects co-funded by the European Regional Development Fund (ERDF) and Spanish national-regional public administrations to promote the in- novation between Spanish SMEs. Carla Costa has a degree in Marketing in 2010. Eramus in Poland. Worked in 2011 in Cape Verde. Since the end of 2011 working in the automotive sector in Portugal. Master student in Business Sci- ences - SME. Rodrigo Costa is getting a doctorate in Management and Organization of knowledge at the Univer- sidade Federal de Minas Gerais (UFMG). He also holds a master’s in Information Science at the School of Information Science of UFMG. B.A in Administration of Information Systems at Centro Universitário UNA, specialized in Strategic Information Management at UFMG and Strategic Business Management at Fundação Dom Cabral (FDC). Currently working as a Project Manager in mobile systems development, as well as a university professor in management courses, with activities in several subjects, including experiences as a final paper tutor. His main research interests are information systems management, strategy, knowledge management, IT adoption in business contexts, Digital Transformations and Indus- trial Revolution 4.0 and its Technologies. Diana Cozmiuc is a business Controller at Siemens, Continental, academic researcher in value based management. Alexandra G. F. Evangelista obtained a bachelor’s degree in Industrial Engineering at Católica University, Portugal. She obtained her master’s degree in Industrial Engineering and Management at the University of Aveiro, Portugal. She has been involved in training activities in the following areas: quality management, inventory management, logistics and production planning. At consultancy level she has been involved in implementing projects and management systems involving quality, environmental, hygiene and safety at work and research, development and innovation activities in the automotive and glass industries. Luander Falcão is a Master in Business Administration, with emphasis on Competitive Intelligence. Post-Graduate in Finance and Controllership and Bachelor in Economic Sciences from PUC Minas. It has a CIP international certificate, Competitive Intelligence Professional, level I and II, awarded by the Fuld-Gilad-Herring Academy of Competitive Intelligence (ACI). He has worked for more than 10 years with analysis of large databases, data analytics, elaboration of sectoral and regional studies. Served as Senior Analyst of Competitive Intelligence at SEBRAE, focused on strategic intelligence, geoprocessing, construction of prospective scenarios and priority intelligence projects. Having also passed through the areas of Intelligence and Pricing in the largest wholesale company in Latin America. Sérgio Goes has a degree in Business Administration from Escola de Administração de Empresas de São Paulo FGV (1997), master’s at Administration from Universidade Federal da Bahia (2000) and ph.d. at Administração de Empresas from Escola de Administração de Empresas de São Paulo - FGV (2007). He is currently professor permanente