City of Wagga Wagga Annual Report 2010/11 Statement of Commitment to Aboriginal Australians Council acknowledges and respects that Council is committed to developing Aboriginal people were the first people of programs to improve the wellbeing of all this land and the Wiradjuri people were Wagga Wagga City Council residents as the first regional custodians of the Wagga well as facilitating reconciliation between Wagga Local Government Area. This Aboriginal and non-Aboriginal residents. recognition includes acceptance of the Council recognises that social justice rights and responsibilities of Aboriginal and reconciliation are fundamental to people to participate in decision making. achieving positive changes. Council Council acknowledges the shared will continue to actively encourage responsibility of all Australians to respect Aboriginal and non-Aboriginal people and encourage the development of an to work together for a just, harmonious awareness and appreciation of each and progressive society. others heritage and origin. In so doing, Council recognises the richness Council recognises and respects the of Aboriginal cultures and values heritage, culture, sacred sites and special in promoting social diversity within places of Aboriginal people. the community. NAIDOC Week Flag raising ceremony featuring Mayliaa dance group Jya Little and Trae O’Neill The Wagga Wagga City Council Annual Community Report is printed on Impress. Impress ensures that all virgin pulp is derived from well-managed forests and controlled sources. It is manufactured by an ISO 14001 certified mill and is Elemental Chlorine Free. Introduction 4-5 4 Community and Council’s Vision, Mission and Values 5 Purpose of the Annual Report Section 1 | Summary 6-35 6 Reporting Framework 8-9 Mayor and General Manager Welcome 10-11 Wagga Wagga Profile 12-17 Councillors 18-19 The Organisation/ The Executive Team 20-21 Calendar of Events 22-35 Financial Summary Section 2 | Strategic Spheres 36-91 36 Social Strategic Sphere Social 37-39 Achievements, Future Plans and Challenges 40-47 Performance Against Objective 48 Economic Strategic Sphere Economic 49-52 Achievements, Future Plans and Challenges 53-71 Performance Against Objectives 72 Environment Strategic Sphere Environment 73 Achievements, Future Plans and Challenges 74-83 Performance Against Objectives 84 Governance Strategic Sphere Governance 85 Achievements, Future Plan and Challenges 86-91 Performance Against Objectives Section 3 | Statutory Information 92-143 92-143 Statutory Information Index 144-146 144 Glossary of Terms 145 Acronyms 146 Statutory Index Contact 147 147 Contact Us Introduction Introduction - Summary - Strategic Spheres - Statutory Information - Index Introduction Community Visions and Values Council’s Vision, Mission and Values Vision Vision The vision for Wagga Wagga is a thriving, innovative, Council’s vision, as an organisation, is to be acclaimed by our connected community on the Murrumbidgee, rich in opportunity, community for our passion, professionalism and performance. choice, learning and environment, where paths cross, where people meet. Our Mission Contribute to a vibrant growing community by providing The values shape the way we act towards one another and how excellence in leadership, and delivery of ‘best value’ we work together. They also guide our decision making when infrastructure and services, supporting quality living in we are faced with choices. an improving sustainable environment. Together Wagga Wagga Will: Our Values Live and lead with courage, compassion and commitment. Council’s values shape what we do and provides a picture Think and act with respect, beyond ourselves, beyond today. of what we want for both community and Council how we want to work together to transform our systems, processes and practices. Council’s corporate values are: Vision The vision for Wagga Wagga is a thriving, innovative, connected community on the Murrumbidgee, rich in opportunity, choice, learning and environment, where paths cross, where people meet. Little Big Day Out 4 City of Wagga Wagga Annual Report 2010/11 Introduction Introduction - Summary - Strategic Spheres - Statutory Information - Index Purpose of the Annual Report The Annual Report is the key point of accountability between Performance Council and the community. This report details Council’s Council’s performance against Delivery Program are illustrated performance against the actions outlined in the 2010/11 by the symbols below: Delivery Program and incorporates all operational activities of the Wagga Wagga City Council undertaken as at 30 June 2011. The Annual Report also provides a summary of the State of the Environment. This detailed report is available separately. Completed The Annual Report is broken down into three main sections: Section 1 - Report Summary, is a summary of the report In progress containing information on Council and Wagga Wagga. Section 2 - Strategic Spheres, outlines the performance against the actions in the 2010/11 Delivery Program and Not completed the achievements, challenges and future plans facing the community based on the quadruple bottom line spheres - Social, Economic, Environment and Governance. Other documents that complement the Annual Report include: Section 3 - Statutory Information, contains information based on the Division of Local Government’s requirements 2010/11 ANNUAL COMMUNITY REPORT for Annual Reports. 2010/11 AUDITED FINANCIAL STATEMENTS & SPECIAL SCHEDULES 2010/11 STATE OF THE ENVIRONMENT REPORT The above documents are also available on Council’s website: www.wagga.nsw.gov.au Photo of Council staff following the Annual All Staff Briefing City of Wagga Wagga Annual Report 2010/11 5 Summary Introduction - Summary - Strategic Spheres - Statutory Information - Index Reporting Framework Integrated Planning and Reporting The Wagga Wagga City Council commenced its community engagement program during the development of This Way The Integrated Planning and Reporting (IPR) framework is Wagga Vision 2030 in November 2009. This provided the intended to help improve community participation in decision community with a good platform to develop its Community making, reduce duplication, build networks and partnerships Strategic Plan. and strengthen council’s strategic focus. Full details on how Council engaged with the community to This Way Wagga - Vision 2030 develop this plan are available in our Community Strategic This plan includes a vision and values to shape behaviour and Plan, Engagement Strategy. future directions that will lead to strategies to achieve the vision. The Community Strategic Plan 2011-21 was adopted This Way Wagga Vision 2030 is a community-owned document on 27 April 2011 and can only be implemented by the community working together to achieve the described future. Resourcing Plans The Resourcing Plans consist of the Long Term Financial Plan, Community Strategic Plan - 2011-2021 Workforce Plan and the Asset Management Plan (money, The Community Strategic Plan is the first in the hierarchy of people and assets) and plans for how the Council-relevant plans Council must prepare under the Integrated Planning and objectives identified in the Community Strategic Plan will be Reporting Framework. It must be a 10 year plan with high level delivered via the Delivery Program. objectives for the community to achieve with strategies that provide guidance on how to achieve them. These objectives Delivery Program must be balanced across Social, Economic, Environment and Council’s Delivery Program is the program of works and Civic Leadership and may need to be addressed beyond the services that will be delivered by Council during the elected borders of the Council - other partners and stakeholders in term. It is directly linked to the objectives and strategies within the community should contribute to the implementation of the the Community Strategic Plan. plan. At the end of the elected term for Councillors, a report on how the objectives within the Community Strategic Plan were Operational Plan achieved via the Delivery Program must be prepared for the The Operational Plan identifies the specific actions which community to review. will be undertaken to achieve the Delivery Program each The purpose of the Community Strategic Plan is to identify the year. The Operational Plan includes a detailed budget and community’s main priorities and aspirations for the future and financial snapshot. to plan strategies for achieving these goals. In doing this, the planning process will consider the issues and pressures that may affect the community and the level of resources that will realistically be available to achieve its aims and aspirations. While a council has a custodial role in initiating, preparing and maintaining the Community Strategic Plan on behalf of the local government area, it is not wholly responsible for its implementation. Other partners, such as State agencies and community groups may also be engaged in delivering the long-term objectives of the plan. 6 City of Wagga Wagga Annual Report 2010/11 Summary Introduction - Summary - Strategic Spheres - Statutory Information - Index This Way Wagga - Vision 2030 Community Strategic Plan w (10 years) ie ev r d n a n o ti a Resourcing Plans lu a • Workforce Plan v e , • Asset Managment Plan g n • Long Term Financial Plan i r o t i n o m g n i Delivery Program o g (4 yrs) n O Ongoing Reporting Operational Plan (1yr) Annual Report City of Wagga Wagga Annual Report 2010/11 7 Summary Introduction - Summary - Strategic Spheres - Statutory