5 6 12 OCT 2016 Hannaford has a ‘steak’ in the space race SEE PAGE 2 Guiding Stars reaches major milestone Program has been helping customers eat healthier for a decade SEE PAGE 14 RETAIL 2 Hannaford has a ‘steak’ in the space race NASA astronauts dine on Mark Bernal, Meat/Seafood Manager meats from Chelmsford, at the Chelmsford, Mass., store Massachusetts, store process that prevents the meat from spoiling at ambient temperatures. When Hannaford customers tell us our meats are out of this world, The steaks are then returned to they may not realize just how true Natick, where they get repackaged, that is. Most would be surprised to sealed and shipped to Houston. learn that for several years NASA There they are loaded onto a has been purchasing steaks from resupply rocket for delivery to the Hannaford for America’s space International Space Station orbiting program and launching them into 205–250 miles above the earth. orbit for our astronauts. So how did Hannaford’s beef According to Mark Bernal, Meat/ attain such a far-out status? Meat Seafood Manager at our Chelmsford Manager Mark said it is a result of Good News – store, NASA orders strip steaks, First, Hannaford associates slice the company shooting for the stars We’re Making Open Enrollmentbriskets and bottom rounds several the steaks to NASA specifications, on quality and customer service. Portland ME Permit No 380 US Postage Paid Simpler Than Ever! times a year (fourPresort First Class so far in 2016) typically 3 inches long, 1.25 inches A loyal and longtime patron of the from his store. wide and .25 inch thick with all Chelmsford store works at the Natick This year, you can choose to roll over your 2016 elected benefits to the 2017 plan year. The only exception is Flexible Spending Accounts, which are required to be the fat trimmed. The cuts are then DoD facility and is one of those elected annually. Like our astronauts, the meat goes transported about 31 miles to a responsible for provisioning NASA. through a very specific regimen Department of Defense (DoD) facility “She loves our quality and customer before it’s sent into space. in Natick, Massachusetts. There they service,” said Mark, “and that’s why To learn more about your options, go to myDZAbenefits.com and click I t ’s “View the 2017 Open Enrollment Toolkit” to: are cooked, packaged and shipped she originally considered us for this Good News – • Find out what’s changing for 2017 to Florida for a sterilizing irradiation opportunity.” • Check out the Open Enrollment video We’re Making Open Enrollment • Use the Medical Plan Decision Tool to compare your medical plan options Portland ME Permit No 380 US Postage Paid Simpler Than Ever! Presort First Class • View the Resource Guide and rates S mple • View your current benefit elections This year, you can choose to roll over your 2016 electedGood benefits to the News 2017 plan – This Year year. The only exception is Flexible Spending Accounts, which are required to be • “Single sign on” to plan administrator (Aetna or BCBSNC) and other vendor websites elected annually. We’re Making Open Enrollment for quick and easy access to more personalized information Portland ME Permit No 380 US Postage Paid Simpler Than Ever! • Verify medicalPresort First Class providers or facilities are in-network for 2017 • Review required documents Associate coverage contributions Good NewsThis year, you can choose –to roll over your 2016 elected benefits to the 2017 plan OPEN ENROLLMENT year. The only exception is Flexible Spending Accounts, which are required to be • Enroll online for 2017 benefits will not increase for 2017! To learn more about your options, go to myDZAbenefits.com and click I t ’s Is October 24 - November 14, 2016 elected annually. “View the 2017 OpenWe’re Enrollment Toolkit” Making to: Open Enrollment • And much more! Portland ME Permit No 380 US Postage Paid Presort First Class • Find out what’s changingSimpler for 2017 Than Ever! Look for the 2017 benefits icon to Flexible Spending Accounts must be • Check out the Open Enrollment video get your benefits information in This year, you can choose to rollTo over learn your more 2016 about elected your options, benefits go to to myDZAbenefits.com the 2017 plan and click 6 7 I t ’s elected annually, but all other elected one simple click. This Year • Use the Medicalyear. Plan The Decision only exception Tool to compare is Flexible“View your Spending the medical 2017 OpenAccounts, plan Enrollment options which Toolkit” are requiredto: to be benefits may be rolled over for 2017. elected annually. • Find out what’s changing for 2017 • View the Resource Guide and rates • Check out the Open Enrollment video S mple • View your current benefit elections • Use the Medical Plan Decision Tool to compare your medical plan options www.myDZAbenefits.com This Year . • “Single sign on” to plan administrator (Aetna or• BCBSNC)View the Resource and other Guide vendor and rates websites (call 855-720-9932 if you have To learn more about your options, go to myDZAbenefits.com and click Look inside to find out why Open Enrollment is easier than ever, for quick and easy access to more personalized information S mpleI t ’s I t ’s • View your current benefit elections “View the 2017 Open Enrollment Toolkit” to: difficultyand to learn enrolling more about online) the resources available to help you make This Yearmple • Verify medical providers or facilities are in-network• “Single for sign2017 on” to plan administrator (Aetna or BCBSNC) and other vendor websites informed choices. • Find out what’s changing for 2017for quick and easy access to more personalized information • Review required documents • Check out the Open Enrollment• Verifyvideo medical providers or facilities are in-network for 2017 Delhaize America continues to provide a high-quality, competitive and cost-effective OPEN ENROLLMENT • Enroll online for 2017 benefits benefits package to support your physical, financial and emotional wellness. • Review required documents myDZAbenefits.com • Use the Medical Plan Decision Tool to compare your medical plan options Is OctoberOPEN 24ENROLLMENT - November 14, 2016 Delhaize America 145 Pleasant Hill Rd. Scarborough, ME 04074 2017 Open Enrollment Check out your benefits tools and resources enroll online at • And much more! is coming soon! • Enroll online for 2017 benefits S • View the Resource Guide and rates Is October 24 - November 14, 2016 • And much more! Look for the 2017 benefits icon to S mple • View your current benefit elections get your benefits information in Look for the 2017 benefits icon to • “Single sign on” to plan administrator (Aetna or BCBSNC) and other vendor websites This Year 6 7 get your benefits information in one simple click. This Year for quick and easy access6 to more 7personalized information one simple click. This Year • Verify medical providers or facilities are in-network for 2017 • Review required documents OPEN ENROLLMENT . • Enroll online for 2017 benefits . Look insideLook to inside findIs October toout find why out Openwhy 24OpenEnrollment Enrollment- November is iseasier easier than than ever,14,ever, 2016 • And much more! I t ’s I t ’s and to learn more about the resources available to help you make mple and to learn more about the resources available to help you make informed choices. Look for the 2017 benefits icon to mple informed choices. get your benefits information in 6 7 Delhaize America continues to provide a high-quality, competitive and cost-effective Delhaize America continuesone to provide simple a click. high-quality, benefitscompetitive package and to cost-effectivesupport your physical, financial and emotional wellness. This Year myDZAbenefits.com benefits package to support your physical, financial and emotional wellness. Delhaize America 145 Pleasant Hill Rd. Scarborough, ME 04074 2017 Open Enrollment is coming soon! Check out your benefits tools and resources enroll online at S myDZAbenefits.com Delhaize America 145 Pleasant Hill Rd. Scarborough, ME 04074 2017 Open Enrollment is coming soon! Check out your benefits tools and resources enroll online at S . Look inside to find out why Open Enrollment is easier than ever, I t ’s and to learn more about the resources available to help you make mple informed choices. Delhaize America continues to provide a high-quality, competitive and cost-effective benefits package to support your physical, financial and emotional wellness. myDZAbenefits.com Delhaize America 145 Pleasant Hill Rd. Scarborough, ME 04074 2017 Open Enrollment is coming soon! Check out your benefits tools and resources enroll online at S 3 Listen to the voices LIVE Hannaford voices is published podcast with Mike Vail, quarterly for all Hannaford Marwan Fakhouri and associates by the Internal Rich Whitten Brand and Communications Department. Dear Associates, EDITOR Tony Giampetruzzi MANAGING EDITOR By now, you are probably noticing company and individuals, with our Scott Wasser CONTRIBUTORS a lot of pumpkin in your store. time and resources. In our stores, Dave Burley, Sydney Clifton, Whether it’s in cookies, cakes, you have been asked to contribute Brian Fabre, Robyn Jones, in many ways, and I hope that you Michael Norton, Margo coffee or candy, this means that Peffer, Sherri Stevens, something has changed: Summer will consider supporting this great Kathleen Sullivan and is over and we are entering organization in a way that makes Chrissy Szostak another selling season. sense for you. When I reflect on the past several Lion’s Pride is different in that it months, I am proud of what we is associates helping associates. accomplished together. We broke This non-profit organization – Please send story ideas or sales records in many of our unique to Hannaford, Food Lion comments to: departments during the Memorial and our Supply Chain — exists to voices Day and Fourth of July holidays.