FanGuide09:Layout 1 6/4/09 3:02 PM Page 1 TABLE OF CONTENTS FromtheOwner..............................................3 Important Numbers . .5 Cowboys Stadium From A-Z . .7 Cowboys Stadium Parking . .23 Dallas Cowboys Tickets . .27 Dallas Cowboys Football Club . .33 Cowboys Stadium Facts . .43 Maps .....................................................44 Index .....................................................48 COWBOYS STADIUM INAUGURAL SEASON 1 FanGuide09:Layout 1 6/4/09 3:02 PM Page 2 FROM THE OWNER Save the calories for bacon. Dear Fans: It is with great pride and respect that the Dallas Cowboys welcome you to share in the historic opening of Cowboys Stadium in Arlington, Texas. The 2009 NFL season gives all of us the wonderful opportunity to participate in a milestone that carries great regional, national and international significance. Cowboys Stadium is unlike any other that has come before. From the digital video boards that stretch 60 yards under a retractable roof to the sliding glass doors that reach up 120 feet high in each end zone. From the stadium’s two signature arches that each exceed the span of the Gateway Arch in St. Louis to a capacity that can reach more than 100,000 guests. Every element of this venue is designed to offer fans a game day sports and entertainment experience that is both unprecedented and unforgettable. The cornerstones upon which the stadium was constructed extend far beyond mortar and steel. The foundation upon which Cowboys Stadium stands is a phi- losophy of providing the absolute best in the areas of customer service and fan comfort. This is your home, and that is our promise. Our commitment to create something that is bigger and better than any of its predecessors was inspired by the fans of the Dallas Cowboys—who for half a century have elevated this franchise to a level that has always been larger than life. Your standards and expectations have always motivated the Cowboys to ex- ceed theirs. A football team’s stadium is only a structure—until it is filled with fans—and then it becomes a home. Cowboys Stadium, when filled with Cowboys fans, will become a magical place where dreams will be realized and history will be created for generations and generations to come. Sincerely, Jerry Jones The first diet cola for men. COWBOYS STADIUM INAUGURAL SEASON 3 PEPSI MAX and the Pepsi Globe are trademarks of PepsiCo, Inc. * FanGuide09:Layout 1 6/4/09 3:02 PM Page 4 IMPORTANT NUMBERS You know the Dallas Cowboys Executive Offices One Cowboys Parkway Irving, TX 75063 RING OF HONOR (972) 556-9900 is not a country Hours: M-F, 8:30 a.m. – 5:30 p.m. Cowboys Stadium/Dallas Cowboys Ticket Office music song. One Legends Way Arlington, TX 76011 (817) 892-5000 or Ticketmaster: (800) 745-3000 Hours: M-F, 9:00 a.m. – 5:00 p.m. and during Cowboys Stadium Events Blue Star Imaging: (214) 647-6161 Blue Star Storage: (817) 605-9922 Blue Star Title: (214) 770-8000 Charity Events: (972) 556-9900 Cowboys Golf Club: (817) 481-7277 Cowboys Stadium Guest Services: (817) 892-4161, 877-222-2260 You’reYou’re a CowboysCowboys fan. Now ProveProve It.™ or email @ [email protected] Get Dallas Cowboys banking. Cowboys Stadium Lost and Found: (817) 892-4161 or email @ [email protected] Get your checks,( debit card and credit card with the official Cowboys logo. Cowboys Stadium Luxury Suite Sales: (817) 892-4470 Ef[d W :WbbWi 9emXeoi Y^[Ya_d] =[j W 9emXeoi ;njhW Fe_dji™ Cowboys Stadium Special Events: (817) 892-4521 WYYekdj WdZ ][j WkjecWj_Y Yh[Z_j YWhZ WdZ [Whd ceh[ Cowboys Stadium Tours: (817) 892-TOUR (8687) iWl_d]i m^[d oek i_]d kf \eh h[mWhZi \Wij[h$U Ki[ j^ei[ A[[f j^[ 9^Wd][$® OekÀbb Wbie h[mWhZi fe_dji je ][j j_Ya[ji Dallas Cowboys Star Magazine: (877) 632-2697 [d`eo W Xedki cWjY^ [l[ho j_c[ je ]Wc[i eh [l[d ijWdZ ed j^[ or www.dallascowboysstar.com oek cWa[ W fkhY^Wi[ m_j^ oekh i_Z[b_d[i m_j^ j^[ fbWo[hi$ 8Wda e\ 7c[h_YW Z[X_j YWhZ$ Dallas Cowboys Season Ticket Sales: (817) 892-4400 Sign up for an account today at Dallas Cowboys Sponsorship Sales: (972) 556-9975 your local banking center or go Employment Opportunities: (972) 556-9900 to bankofamerica.com/Cowboys Merchandise Catalog: (877) NFC-BOYS (Standard check order fees apply. UVisit bankofamerica.com/Cowboys for information about rates, fees, other costs and benefi ts associated with the NFL Extra Points Credit Card. This credit card program is issued and administered by FIA Card Services, N.A. Official Dallas Cowboys Fan Club: (877) NFC-BOYS MasterCard is a registered trademark of MasterCard International Incorporated and is used by the issuer pursuant to license. Platinum Plus is a registered trademark of FIA Card Services, N.A. NFL and related or www.dallascowboys/fanclub_trueblue.com logos are trademarks of the National Football League. “Dallas Cowboys,” “Cowboys,” and related logos are trademarks of the Dallas Cowboys, L.P. Extra Points is a registered trademark of the National Football League. Legends Hospitality Management: (817) 892-4501 Bank of America and the Bank of America logo are registered trademarks of Bank of America Corporation. Bank of America, N.A. Member FDIC. ©2009 Bank of America Corporation. All rights reserved. AD-05-09-0161 COWBOYS STADIUM INAUGURAL SEASON 5 FanGuide09:Layout 1 6/4/09 3:02 PM Page 6 COWBOYS STADIUM FROM A-Z ADA/Accessibility Cowboys Stadium is committed to guests with disabilities. Our facilities are fully accessible and we provide a wide range of services and amenities for guests with special needs. Cowboy Stadium is designed with accessible parking, accessible vehicle drop-off areas, power-assisted doors, restrooms, concessions, water foun- tains, ATMs and seating areas. Guests can receive more information by visit- ing one of our Guest Services Centers located on the concourse behind Sections 219, 244, 420 and 451 or at a Concierge desk located on the Club and Suite levels. For questions regarding ADA ticket information, please con- tact Dallas Cowboys Ticket Sales at (817) 892-4400. Alcohol Policy Cowboys Stadium, Legends Hospitality Management and Stadium security work hard to promote responsible consumption of alcoholic beverages. Our alcohol policies are listed below. • All guests purchasing alcohol, who appear to be less than 30 years old, must present a valid ID. • No alcohol will be sold to guests who appear to be intoxicated. • There is a two (2) beer limit, per transaction, at concession stands and portable concessions. • There is a one (1) beer limit, per person, by a roving vendor. • Alcohol sales on the concourses and in the seating areas will terminate at the end of the third quarter. • Management reserves the right to cut off alcohol sales at its discretion. • Guests passing alcohol to minors will be ejected and subject to arrest. • Guests possessing alcohol, who do not have proof of being at least 21 years of age, may be ejected. • We reserve the right to refuse the sale of alcohol to any guests. • Alcoholic beverages may not be brought into the Stadium.Any attempt to bring alcohol into the Stadium will be considered a violation of the Code of Conduct and may result in the guests being ejected, arrested or tickets being revoked. Animals Animals are not permitted in Cowboys Stadium with the exception of service animals and service animals in training. Please be sure to check with the Sta- dium before bringing any service animal to the game. For more information, please contact the Guest Services Hotline at (817) 892-4161. ATMs (Bank of America Automated Teller Machines) There are six Bank of America ATMs located in the corners of the Main and COWBOYS STADIUM Upper Concourses. FROM A-Z COWBOYS STADIUM INAUGURAL SEASON 7 FanGuide09:Layout 1 6/4/09 3:02 PM Page 8 Bag Search stands, action stations and large bars to accommodate the game day crowds. Cowboys Stadium prohibits bags larger than 12” x 12” x 12” from being Finally, the American Airlines Lounge and Sony Club will amaze guests with brought into the Stadium. All bags are subject to search upon entry and are beautiful hanging globes and a three story wall of windows overlooking the subject to additional searches within the Stadium. grounds. Banners and Signs Signs must be handheld, event-related, in good taste and cannot obstruct an- other guest’s view. They may not contain commercial messages, logos or po- litical endorsements and may not be hung on the Stadium structure. Signs on poles or sticks constructed of wood or metal material are also not permitted. Management reserves the right to confiscate signs that are in violation of Sta- dium policy. Bottles and Cans Bottles, cans or beverage containers of any kind are not allowed into Cowboys Stadium. A search will be conducted at the gates to prevent these and other prohibited items from entering the Stadium. Please refer to Prohibited Items and Behavior for more information. Exceptions will be made for those with medical requirements and/or special needs. Cameras Code of Conduct Cameras (still only) are permitted inside Cowboys Stadium as long as their Cowboys Stadium management is committed to creating a safe, clean and use does not interfere with the game or other guests’ enjoyment of the game. friendly experience for our guests. Our staff will proactively support an envi- Video cameras and video recording of events at Cowboys Stadium are prohib- ronment free from the following behaviors: ited. • Abusive, foul or disruptive language and obscene gestures. Cell Phones • Intoxication or other signs of impairment related to alcohol consumption.