GREATER VISAKHAPATNAM SMART CITY CORPORATION LIMITED VISAKHAPATNAM Request for Proposal for Selection of System Integrator to Implement Smart City Solutions Volume 2: Scope of Work Contents 1. Current Situation of Visakhapatnam CCC .................................................................................... 6 1.1. Bill of material for current CCC ................................................................................................ 6 1.2. Software stack at current CCC: ................................................................................................. 7 2. Scope of Project Work ................................................................................................................... 9 2.1. Overview .................................................................................................................................... 9 2.2. Component Architecture ........................................................................................................ 10 2.3. Project Implementation Timelines ........................................................................................ 12 3. Enterprise Resource Planning (ERP) ......................................................................................... 13 3.1. Salient Features of the Proposed e-Governance Application............................................... 13 3.2. City Civic Center Module ......................................................................................................... 29 3.3. Document & Workflow Management System ....................................................................... 31 3.4. Property Tax Department ....................................................................................................... 32 3.5. License Module (Shops / Food / Market) .............................................................................. 35 3.6. Building Permission Module .................................................................................................. 36 3.7. Water Connection Module ...................................................................................................... 38 3.8. Accounts Module ..................................................................................................................... 40 3.9. Audit Module ........................................................................................................................... 43 3.10. Solid Waste Management Department .............................................................................. 44 3.11. Welfare Schemes Module .................................................................................................... 46 3.12. Human Resource Management System ............................................................................. 47 3.13. Employee Self Service Module............................................................................................ 55 3.14. Legal Module ........................................................................................................................ 56 3.15. Project Systems (Engineering) Module ............................................................................. 57 3.16. Hospital Management System ............................................................................................ 60 3.17. Municipal Secretary Module ............................................................................................... 64 3.18. Asset Management .............................................................................................................. 65 3.19. Land & Estate Management ................................................................................................ 66 3.20. Materials Management ....................................................................................................... 67 3.21. Central Workshop Module .................................................................................................. 69 3.22. Web Portal ........................................................................................................................... 70 3.23. Procurement Module .......................................................................................................... 72 4. Disaster Recovery ........................................................................................................................ 73 4.1. Project Planning & Management ............................................................................................ 73 4.2. Implementation Plan ............................................................................................................... 74 Volume II – Scope of Work and Functional & Technical Specification 2 4.3. Network interfaces requirement ........................................................................................... 74 4.4. Roles and Responsibility of Service Provider ....................................................................... 74 4.5. Testing ...................................................................................................................................... 77 4.6. Preparation of Disaster Recovery Operational Plan ............................................................. 78 4.7. Configure proposed solution for usage ................................................................................. 79 4.8. Periodic Disaster Recovery Plan Update ............................................................................... 79 5. Generalized Scope of work ......................................................................................................... 80 5.1. Prepare & Access ..................................................................................................................... 80 5.2. Supply, install, commission & configure cameras ................................................................. 87 6. Functional & Technical Specifications ....................................................................................... 93 6.1. Command and Communications Center (CCC) ..................................................................... 93 6.1.1. Objectives ..................................................................................................................... 93 6.1.2. Proposed Components of CCC Solution ..................................................................... 93 6.1.3. Functional Specifications of the Application Software ............................................. 93 6.1.4. Integration Capabilities............................................................................................. 100 6.1.5. Other Requirements .................................................................................................. 101 6.1.6. Technical Specifications for the hardware components ........................................ 101 6.2. Smart Data Center and Disaster Recovery Infrastructure Components ........................... 111 6.2.1. Core Router ........................................................................................................................ 117 6.2.2. Internet Router .................................................................................................................. 119 6.2.3. Firewall .............................................................................................................................. 119 6.2.4. Intrusion Prevention System ............................................................................................ 120 6.2.5. Data Center Switch (1G) ................................................................................................... 121 6.2.6. Server Load balancer ........................................................................................................ 124 6.2.7. Tape library........................................................................................................................ 124 6.2.8. Fire proof enclosure .......................................................................................................... 125 6.2.9. KVM Module ....................................................................................................................... 125 6.2.10. Back-up Software .............................................................................................................. 125 6.2.11. Database Licenses ............................................................................................................. 126 6.2.12. Enterprise Management System (EMS) ........................................................................... 126 6.2.13. Centralised Anti-virus Solution ........................................................................................ 129 6.2.14. Directory services .............................................................................................................. 130 6.2.15. Functional Specifications of non IT components ............................................................ 130 6.2.16. Integration Capabilities .................................................................................................... 139 6.2.17. Other Requirements .......................................................................................................... 140 Volume II – Scope of Work and Functional & Technical Specification 3 6.3. Red Light Violation Detection System ................................................................................. 141 6.3.1.