AGENDA - MEETING OF THE DEVELOPMENT AND LEISURE COMMITTEE TO BE HELD ON MONDAY 1ST OCTOBER 2018 AT 7.30 P.M. IN THE ROBING ROOM, THE CASTLE, HERTFORD 1. RECORDING OF MEETING To establish if it is the intention of any person present to record the meeting. 2. APOLOGIES FOR ABSENCE To receive apologies for absence. 3. DECLARATIONS OF INTEREST To receive Members’ declarations of Disclosable Pecuniary Interests (as defined by the Relevant Authorities (Disclosable Pecuniary Interests) Regulations 2012) where these Disclosable Pecuniary Interests: a) Have not already been entered into the register and b) Relate to a matter to be considered To note that such interests so declared must be formally notified to Town Clerk and the Monitoring Officer at East Hertfordshire District Council of the interest within 28 days. To receive Members’ declarations of Declarable Interests in accordance with Hertford Town Council’s Code of Conduct (adopted 8th April 2013). 4. THE MINUTES To confirm as correct the minutes of the meeting held on 18 June 2018 and to authorise the Chairman to sign the same. 5. MATTERS ARISING FROM THE MINUTES NOT DEALT WITH ELSEWHERE ON THE AGENDA The Action Sheet is attached as PAPER A 6. QUESTIONS AND/OR STATEMENTS FROM MEMBERS OF THE PUBLIC Members of the public may speak about specific items on this agenda which contain a recommendation, provided they have advised the Town Clerk of their wish to speak no later than midday on the Friday before the meeting (or midday of the last working day of the week before the meeting). A list giving details of the name(s) and relevant agenda item(s) will be circulated to Councillors before the meeting commences. 1 7. TOURISM AND PROMOTION (a) Report on Town & Tourist Information Centre (T&TIC) To receive a report on the recent activities of the T&TIC - PAPER B (b) Hertford Town Council Events To receive a report detailing the feedback and progress for the events programme for 2018 - PAPER C (c) Proposed Events Programme 2019 To consider the proposed events programme for 2019 - PAPER D (d) Hertfordshire Festival of Music To receive event partnership with Hertfordshire Festival of Music – PAPER E (e) Hertford Music Mystery Tour To consider the proposed events programme for 2019 - PAPER F (d) Town Centre Update To receive a report from the Town Centre Coordinator – PAPER G 8. VENUES (a) Venue Hire Update To receive an update of the current venue hire position. – PAPER H 9. CCTV AND TAXI MARSHAL REPORT To receive a report on the CCTV statistics and Taxi Marshals – PAPER I 10. EXTENSION OF CCTV SCHEME To receive a report from the Town Clerk outlining proposals for an extension to the CCTV scheme. – PAPER J 11. INTERPRETATION PANELS IN THE CASTLE GROUNDS To receive a report outlining a proposal to update the Interpretation Boards in the Castle Grounds. PAPER K 2 12. PLANNING SUB COMMITTEE To receive the Minutes of the Planning Sub-Committee meetings of 25 June, 9 July, 23 July, 6 August, 20 August, 3 September and 17 September 2018. These minutes have each been circulated. Councillors are asked to bring their copies with them. Minute Number 183 of Planning Sub Committee Meeting held on 23 July 2018 Recommendation: That the revised Planning Aspirations be adopted. – PAPER L 13. HERTFORD ENTREPRENEURS To receive a report providing the Committee with an update of the Hertford Entrepreneurs - PAPER M 14. BENGEO NEIGHBOURHOOD AREA PLAN WORKING PARTY To receive the minutes of the BNAP Working Party held on 21 June, 19 July, 16 August and 13 September - PAPER N 15. PROGRESS ON OBJECTIVES 2016/19 To receive a report on progress of the Council’s objectives for the period 2016/19 – PAPER O 16. FINANCE - FIRST QUARTER INCOME AND EXPENDITURE 2018/19 To receive a report on the income and expenditure for the first quarter 2018/19 – PAPER P 17. DRAFT BUDGET 2019/20 To consider items for inclusion the budget 2019/20 – PAPER Q 18. HERTFORD URBAN DESIGN STRATEGY (HUDS) – MAIDENHEAD STREET UPDATE To consider a report on progress on HUDS projects – PAPER R 3 This page is intentionally left blank. 4 PAPER A Development and Leisure Committee Action Plan from 18 June 2018 Meeting Action Required By Lead Status officer Progress Maidenhead Street Ongoing JW Progress has been made to develop detailed proposals for the HUDS scheme of improvement to The Wash, Project – now including The Maidenhead Street and Bull Plain. Formal consultation on proposed changes to the Traffic Regulation Wash and Bull Plain as a Orders commenced in May 2018. package of projects. Interpretation boards in 1 October 18 MR Agenda item Castle Grounds CCTV coverage – Report to 1 October 18 JW Agenda item a future meeting re extending the scheme Financial Reporting– 1 October 18 LW & Included in reports Changes to both TTIC MB reports and Finance reports requested. TTIC reports to put income into context against expenditure, with graphs and Finance Report ‘At a glance’ figures be reported in monetary terms rather than percentages. 5 This page is intentionally left blank. 6 REPORT TO A MEETING OF THE DEVELOPMENT AND LEISURE COMMITTEE – 1st OCTOBER 2018 PAPER B AGENDA ITEM 9(a) – HERTFORD TOWN & TOURIST INFORMATION CENTRE (TTIC) FOR THE PERIOD MAY TO AUGUST 2018 1. PURPOSE OF THE REPORT This report provides the Committee with an update on activity at the Town and Tourist Information Centre (TTIC) for May to August 2018 . The report also contains an update on proposals to increase income and services at the TTIC. 2. STAFFING The Saturday Town and Tourist Information Centre Assistant was appointed as the interim Town and Tourism Development Manager and has been in post since 25th June 2018. A Saturday Town and Tourist Information Centre Assistant has been appointed to cover for a one year period whilst the Interim Manager is covering for Maternity leave. 3. STATISTICS REPORT Visitor enquiries categorised as per the below table: May June July August Accommodation 6 2 2 13 Attractions 390 339 339 533 Council* 48 55 55 58 Directions 83 84 84 170 Events 223 185 185 1153 Relocation 7 5 5 14 Services 32 35 35 65 Souvenirs 264 279 279 299 Ticket sales 250 257 257 185 Transport 112 117 117 76 Walks & Cycling 34 34 34 31 Other** 132 113 113 92 TOTAL 1581 1505 1505 2688 For All Tables in Section 3 of his report: *‘Council’ – Queries regarding services of other Councils including road works, refuse collection. **‘Other’ – Queries regarding vacant properties, Bircherley Green Development and non Council related matters. 7 The Pirate and Princess Trail ran for a four-week period over the summer holiday and started during National Play Day on the 1st August. The trail and event was hugely popular increasing the footfall into the TTIC by 83% during the four weeks. During the Pirate and Princess Trail the TTIC offered deals on children’s merchandise to increase sales. The uptake was sporadic since parents often had limited time to browse in store as children were keen to participate in the organised activity. Telephone enquiries categorised as per the below table: May June July August Accommodation 1 4 2 5 Attractions 5 3 8 11 Council 40 40 38 43 Directions 1 0 2 3 Events 29 33 37 37 Relocation 0 0 0 0 Services 5 1 4 2 Souvenirs 2 3 9 4 Ticket sales 75 101 59 102 Transport 4 3 3 1 Walks & Cycling 5 1 0 1 Other 18 34 25 32 TOTAL 185 223 187 241 Telephone enquiries increased in August due to ticket sales for the Open Air Cinema. Written enquiries categorised as per the below table: May June July August Accommodation 0 0 0 2 Attractions 16 10 10 10 Council 5 9 9 6 Events 13 6 6 13 Souvenirs 3 2 2 0 Ticket sales 0 1 1 1 Transport 2 0 0 1 Walks & Cycling 2 0 0 2 Other 3 3 3 3 TOTAL 44 31 31 38 The majority of written enquiries received are organisations asking the TTIC to promote upcoming local events, attractions, or services by providing promotional material to display in store. Email enquiries categorised as per the below table: May June July August Accommodation 1 1 0 3 8 Attractions 30 16 10 9 Council 117 30 44 93 Directions 0 1 4 4 Events 232 27 88 71 Relocation 0 0 0 0 Services 3 0 1 4 Souvenirs 9 10 22 23 Ticket sales 11 13 7 15 Transport 0 1 0 0 Walks & Cycling 9 1 3 1 Other 25 25 12 16 TOTAL 437 135 191 239 4. SALES & STOCK Retail Sales Income Gross retail sales income comparison with 2017 for the reporting period are as follows; May up by £224.26 (30%), June up by £352.62 (35%), July down by £107.07 (9%) and August up by £23.31 (2%). Sales are up on the same period last year by £354. The gross retail income target for the 2018/2019 financial year at the TTIC is £18540. The total gross retail income generated for 2018/2019 covering April – August is £5981.97. Event & Coach Ticket Sales Income Event & Coach Ticket Sales Income comparison with 2017 for the period are as follows: May up by £2,940.20 (56%), June up by £1537.45 (30%), July down by £1225.20 (-24%), August up by £509 (15%). Event and Coach Ticket Sales are up on the same period last year by £4,105 The event and coach ticket income target for the 2018/2019 financial year at the TTIC is £24720.