2 DAYS|16 SESSIONS|700+ EXHIBITORS|1,000’S OF IDEAS CANADA’S MEETINGS + EVENTS SHOW SHOW GUIDE 2 0 1 7 Hottest trends|Best practices|Business connections IW ShowGuide 2017_A_Indesgin 6a.indd 1 2017-08-03 1:54 PM A PLACE WHERE MEETINGS COME ALIVE. Experience Banff and Lake Louise in Booth #1523 BANFFLAKELOUISE.COM/MEETINGS IW ShowGuide 2017_A_Indesgin 6a.indd 2 2017-08-03 1:54 PM CONTENTS CANADA’S MEETINGS + EVENTS SHOW 2017 GENERAL 26 Our Sponsors + Associations INFORMATION 27 Learning Lounges 4 Welcome Letter Free education on the trade-show floor 5 Prime Minister’s Message 29 Exhibitor Listings 6 Premier’s Message 32 The Trade Show Floor Plan 7 Mayor’s Message 58 Quick Reference 9 Show Tips 10 Feature Stops 14 Agenda Your guide to IW 2017 and the events surrounding it CONFERENCE 17 Keynote: Michele Romanow Getting To Success: Embracing Change, Encouraging Disruption, and Incentivizing Innovation 17 Keynote: Seth Mattison Getting To Success: Embracing Change, Encouraging Disruption, and Incentivizing Innovation 19 Conference Speakers Free education on the trade-show floor www.linkedin.com www.facebook.com/ @incentive_works eventmobi.com/iw2017 @iwshow Search IncentiveWorks #IWShow #IWshow IncentiveWorks www.facebook.com/ Meetings + Incentive Travel MeetingsCanada incentiveworksshow.com INCENTIVEWORKS 2017 | 3 IW ShowGuide 2017_A_Indesgin 6a.indd 3 2017-08-03 1:54 PM WELCOME A best-in-class conference Welcome to this year’s IncentiveWorks, Canada’s Meeting and Events Show! We are excited about this year’s program and what promises to be our best and most memorable event yet. We’ve packed both days with exciting keynote speakers, thought-provoking panels, and a show floor that is filled with the top suppliers from Canada and beyond. IncentiveWorks is your resource to learn from some of the best in the business so you can thrive and excel as a meeting planner, earn CE credits, and build your network of business contacts. This year we’ve built a best-in-class conference with more courses that qualify for CE credits then ever before. And… we’re excited to introduce new interactive workshops on the show floor that will have you knee deep learning about chocolate making and flower arranging! Our sponsors are bringing you on-trend features like the Zen Room from Halifax where you can take a moment and relax, and The Discovery District presented by Banff, Alberta where you have the opportunity to discover new activities with digital spray paint and laser etched chocolate. You won’t want to miss it! In addition to a jam-packed schedule of skill building and dis- covering what’s on trend, you’ll have an opportunity to access the Connection Lounge—designed by MB Designs and Sitra Furni- ture—to meet or reconnect with colleagues and contacts. All of us at IncentiveWorks designed the conference and tradeshow to have something for everyone—whether you are just starting your career or are an experienced meeting plan- ner. We encourage you to dive in to the sessions, soak up the speeches and panels, meet new contacts and connect with cur- rent ones, roll up your sleeves at a workshop, and don’t forget to save a little energy for after the show festivities. Get ready for what’s new and what’s next at IncentiveWorks! MELISSA ARNOTT Show Manager [email protected] 4 | INCENTIVEWORKS 2017 incentiveworksshow.com IW ShowGuide 2017_A_Indesgin 6a.indd 4 2017-08-03 1:54 PM PRIME MINISTER’S MESSAGE August 22 & 23, 2017 Dear Friends: I am pleased to extend my warmest greetings to everyone attending the 26th annual IncentiveWorks Trade Show and Conference. This event brings together professionals in the meetings, incentive travel and special events industry from across Canada. I am certain that everyone in attendance will benefit from the many discussions, presentations and exhibitions planned for the event, and will leave inspired to put what they have learned into practice. I would like to thank the events and editorial team of the 0HHWLQJV ,QFHQWLYH7UDYHO magazine for their hard work in organizing this event, and for putting together a stimulating and informative trade show and conference. On behalf of the Government of Canada, please accept my best wishes for an enjoyable and productive event. Sincerely, The Rt. Hon. Justin P. J. Trudeau, P.C., M.P. Prime Minister of Canada incentiveworksshow.com INCENTIVEWORKS 2017 | 5 IW ShowGuide 2017_A_Indesgin 6a.indd 5 2017-08-03 1:54 PM PREMIER’S MESSAGE Premier of Ontario - 3UHPLqUHPLQLVWUHGHO¶2QWDULR August 22 ± 23, 2017 A PERSONAL MESSAGE FROM THE PREMIER On behalf of the Government of Ontario, I am delighted to extend warm greetings to everyone attending IncentiveWorks ² the largest and longest running trade show and conference of its kind in Canada. Thanks to this annual event, meeting planners from across the country have the opportunity to hone their skills by learning about the LQGXVWU\¶V latest trends, technologies and practices. I commend all those who are part of the meetings industry for their commitment to career-long learning and for the extraordinary work they carry out each and every day to build successful and seamless events. I want to thank IncentiveWorks for hosting this event in Toronto and for helping to make certain that the meetings industry remains a robust one. I also want to recognize all those who have helped ensure WKH FRQIHUHQFH¶V VXFFHVV, including organizers, speakers, exhibitors and sponsors. To those visiting Toronto, welcome to our provincial capital! I hope \RXHQMR\WKHFLW\¶Vmany attractions and vibrant cultural life. Please accept my best wishes for an enjoyable and successful trade show and conference. Kathleen Wynne Premier 6 | INCENTIVEWORKS 2017 incentiveworksshow.com IW ShowGuide 2017_A_Indesgin 6a.indd 6 2017-08-03 1:54 PM MAYOR’S MESSAGE DK&)FCK5K&>DK=2CE?KD;KID8K&> D,9&CK9KKG?6KG 3;7 KD;K F >J;8K DD!8*8&K388D*F;@1CK@K(;HK(;CDKJKG;7K EC+8CCK)K CK 8CK3?&CDK*DJK9KD(K#;E>D(K3BCDK+9K;@D(K 5>+K;>;9D;K)CKK &3;2K8D>K%>KEC,9CCK ",89K >DCK9KE3DE@K9K+CK ,D KD;K,8'KK 6;3K;"KCECD*93KF3;=5:DK KG2;7KF>J;9KD;K;EAK)DJK9K 9;E>& KJ;EKD;K9/;JK;?<8D;KDKD()CKD-5K;#KJ>K9K3>8K;EDK;E?KF)>8DK 8)&(;E?(;;CK 9K (2"K;"K;><9D;K )DJK ;E8*4K KG*C(KF@J;9K9K80;J3K9K67;?3K F9D K2CK =DK5JKCDKG*C(CK$;?K;8D.9E KCECCK ;E>CKD>E2JK (9K;>JK J;?K;"K;>;9D;K incentiveworksshow.com INCENTIVEWORKS 2017 | 7 IW ShowGuide 2017_A_Indesgin 6a.indd 7 2017-08-03 1:54 PM A COLLECTION OF 375 HOTELS AND RESORTS IN 43 COUNTRIES ACROSS THE GLOBE WORLD-CLASS ACCOMMODATIONS, MAGNIFICENT ARCHITECTURE AND DESIGN, CUSTOMIZED PERSONAL SERVICE, AMENITIES SUCH AS SPA, GOLF, EXCEPTIONAL DINING, SET IN THE MOST COVETED URBAN AND RESORT LOCATIONS ARE WHAT SET APART THE MELIÁ HOTELS INTERNATIONAL BRANDS. DISCOVER GRAN MELIÁ, ME BY MELIÁ, MELIÁ HOTELS & RESORTS AND PARADISUS RESORTS. EACH UNIQUE, OFFERING A WIDE RANGE OF OPTIONS AND SERVICES DESIGNED TO MAKE YOUR NEXT MEETING OR INCENTIVE A TRUE SUCCESS. Come visit us at our Booth #808 For more information please contact your Director of Sales at 888.33.MELIA or [email protected] IW ShowGuide 2017_A_Indesgin 6a.indd 8 2017-08-03 1:54 PM SHOW TIPS SHOW PLAN YOUR VISIT HOURS Got a Question? Grabbing a TUESDAY, AUGUST 22 Ask Us at the IncentiveWorks Coffee? 7:00 AM–5:00 PM Customer Service Desk at the top of the main escalators. ONSITE REGISTRATION 7:00 AM–1:00 PM Looking CONFERENCE Look no 8:15 AM–12:00 PM for Lunch? further Stop by the than the IncentiveWorks Café M+IT Bistro TRADE SHOW OPEN for delicious Food and Beverage options. 12:00 PM–5:00 PM LEARNING LOUNGE ON TRADE-SHOW FLOOR 2:00 PM–3:30 PM Connecting WEDNESDAY, AUGUST 23 with a 7:30 AM–5:00 PM Colleague? Meet at the Connection Lounge while enjoying ONSITE REGISTRATION the trending design and furniture. 7:30 AM –1:00 PM CONFERENCE 8:30 AM –12:00 PM TRADE SHOW OPEN 12:00 PM–5:00 PM LEARNING LOUNGE ON TRADE-SHOW FLOOR Download the IW App! 2:00 PM–3:30 PM All you need to know about the show… at your fingertips! INCENTIVEWORKS CLOSING PARTY In partnership with The Globe and Mail Centre 6:00 PM–11:00 PM incentiveworksshow.com INCENTIVEWORKS 2017 | 9 IW ShowGuide 2017_A_Indesgin 6a.indd 9 2017-08-03 1:54 PM FEATURE STOPS ON THE SHOW FLOOR PAWS for Planners Stop by and take a “PAWS” at the show, these therapy dogs will help you relax and feel the benefits they bring to those BE WATER who truly need their comfort. Featuring unique and In partnership with Sponsored by interactive water installations ZEN ROOM Discover refreshing event experiences in Halifax and find a quiet moment to relax. Stop by the Zen Room for a special retreat for you! Sponsored by 10 | INCENTIVEWORKS 2017 incentiveworksshow.com IW ShowGuide 2017_A_Indesgin 6a.indd 10 2017-08-03 1:54 PM FEATURE STOPS CHOCOLATE Discovery Sponsored by TRUFFLE MAKING District WORKSHOP Workshops focused on the latest trends in design, Learn from experienced Purdys Chocolatier Connoisseurs and make tech and food & beverage your own decadent chocolate truffles. You’ll be in chocolate bliss walking away with your very own box that YOU made! And… Earn CE credits for making chocolate! Sponsored by CMP-IS Domain G: Meeting or Event Design 1.0 CE Discover new technology Discover new technology and fun-filled (not to mention delicious) features brought to you by MakeLab Studios.