Notification regarding Changes to Scheduled Business Hours for Customer Relations Centers, Lost and Found Centers, Tokyo Metro Pass Offices and Tourist Information during Year-End and New Year’s Holidays Due to the ongoing COVID-19 pandemic, our business hours will be changing as follows over the Year-End and New Year’s holiday season. We apologize for any inconvenience this may cause, but we would appreciate your cooperation and understanding in this matter. Customer Relations Center [Business Hours] 09:00 a.m. to 05:00 p.m. (seven days a week) [Period in Effect] December 30th (Wednesday), 2020 through January 3rd (Sunday), 2021 Lost and Found Center [Business Hours] 10:00 a.m. to 06:00 p.m. (seven days a week) [Period in Effect] December 29th (Tuesday), 2020 through January 4th (Monday), 2021 Tokyo Metro Pass Office [Business Hours] 10:00 a.m. to 08:00 p.m. [Period in Effect] December 30th (Wednesday), 2020 through January 3rd (Sunday), 2021 [Notes] *Pass offices of Marunouchi line in Ikebukuro Station, Kayabacho Station, Kasumigaseki Station and Shin-ochanomizu Station are closed starting December 30th (Wednesday), 2020 through January 3rd (Sunday), 2021. *Please be informed that the business hours of pass offices in Nakano Station, Nishi- Funabashi Station, and Shibuya Station of Fukutoshin line differs from the above. *Please note that customers using Tokaido- Sanyo Shinkansen online reservation service (express reservation) or (smart EX), are unable to purchase Tokyo Subway Ticket at the hours beyond the business hours stated above. Tourist Information [Business Hours] Will be temporarily suspended [Period in Effect] December 30th (Wednesday), 2020 through January 3rd (Sunday), 2021 [Note] *Please be informed that the business hours of Tourist Information in Shibuya Station differs from the above. December 23rd, 2020 Tokyo Metro Co., Ltd. .