InnovationISSUE 5 · WINTER 2016 INVENTING Journal THE BLENDED WORLD OF TOMORROW Designing for Innovation In this issue: HP’s winning strategy Page 4 Driving a new growth mindset across HP Page 6 Security for a Blended Reality Page 9 Leading digital business transformation with HP Alliances Page 12 Connecting creativity and innovation: meet HP Design Chiefs Pages 15 and 30 Innovation spotlights: HP Elite x3 and HP Labs “Project Jetty” Page 19 Special Reports: HP Labs 50th Anniversary and Forbes Under 30 Summit Page 22 HP Sprout for better Education and Healthcare Page 26 I have a deep belief that innovation is culture. For any enterprise to thrive, they must drive innovation into all aspects of their culture. This certainly includes technology and products, but extends beyond to areas such as Human Resources, Marketing, and day-to-day business operations. Innovation is not something that can be driven sole- ly from the top or from a single organization. It must become ingrained in the very fabric of the culture. Each member of the organization should be encouraged and empowered to look for creative solutions to customer, product, or business challenges and opportunities. I’m excited that this issue speaks to not only the “what” of innovation but the “how.” How designing for innovations is approached in the business strategy we implore, the culture we foster, the partnerships we establish, and the world class products we create. Each issue preserves a snapshot of a company that lives and breathes the credo, “Keep Reinventing.” Each issue brings in new authors, with new ex- amples of retooling and reimagining processes all over the company. In this issue, we look at how an innovation mindset is shaping Human Relations. At the unique challenges of security for Blended Reality. We check in with our Partners, who help us infuse our established technologies with new relevance, help us develop highly competitive solutions, and become central players in the ecosystems that surround the Internet of Things, Wearables, Data Analytics, and other emerging categories. And there’s a fascinating look at the evolving role and nature of design at HP. All of that’s the tip of the iceberg, really. Interesting that as we celebrated the HP Labs’ 50th year of innovation this past Fall, there’s never been a time so full of opportunity, so ready for change, so dialed in to the future, so curious about expanding the possible. All I can say is, watch this space, watch this company. There’s no stopping us now. Shane Wall Chief Technology Officer and Global Head of HP Labs 2 Innovation Journal · Issue 5 · Winter 2016 InnovationISSUE 5 · WINTER 2016 INVENTING Journal THE BLENDED WORLD F TOMORROW EDITORIAL STAFF Mei Jiang Chandrakant Patel Doug Warner Editor-In-Chief Managing Editor Executive Editor HP CONTRIBUTORS Tracy Keogh Simon Shiu Boris Balacheff Jochen Erlach Stacy Wolff Lance Hill Kevin Massaro Ken Musgrave he HP Innovation Journal is a celebration of HP’s culture of invention and innovation—blending the heart and energy of a startup with the Tbrains and muscle of a Fortune 50 company. Each issue will shine a Sue Richards Mark Vaughn Eric Chen Todd Horvitz spotlight on the intersection of our people and their ideas; on the notable new technologies and experiences that we’re developing; and on the key industry trends that we will drive through innovation. In this issue, we venture to the intersection of innovation and creativity. We explore how design thinking— applying a creative solution to a challenge or need to produce a better future outcome—is being applied to our products, our culture and our partnerships. Alexander Thayer Ji Won Jun Srdjan Vejvoda Giulia Pastorella Plus, a look at how we can secure our Blended Reality world, how Sprout by HP is inspiring education and healthcare Makers, and a special report on HP’s PARTNERS role at the recent Forbes Under 30 Summit. Share your thoughts on the Innovation Get Journal — we want to hear from you! Email Lisa Baker Cheryl Walter Greg Roberts Janett Haass Accenture Forbes Media involved! [email protected] Issue 5 · Winter 2016 · Innovation Journal 3 FEATURED ARTICLE Core, growth, future: HP’s three pillars of success In-no-vate (verb): to make changes in something established, especially by introducing new methods, ideas, or products. 4 Innovation Journal · Issue 5 · Winter 2016 he new HP is a textbook example of in- Capturing growth its 50th anniversary in 2016. Because the novation. Established 77 years ago and world around us is changing at an exponential Treinvented one year ago with the sepa- Profits from the Core enable HP to pursue prof- rate, HP takes a long-term perspective on the ration of Hewlett-Packard into two companies, itable growth in naturally adjacent markets. To Megatrends that are shaping the world and the new HP Inc. began a journey to reinvent that end, HP began to reinvent the A3 copier then creates products and technologies based everything. market—an industry that is ripe for disrup- on those insights. The reinvention journey started with a vision tion by introducing the A3 portfolio, including The world is on the cusp of the Fourth to create amazing technologies that make life 16 new next-generation HP PageWide and Industrial Revolution, one that will change the better for everyone, everywhere. To do this HP LaserJet printers. Then to accelerate innova- world even more than the ones that came be- needed to embrace new ideas, methods and tion, HP reached a $1.05 billion agreement to fore: steam powered machines, electricity and products and market changes in order to turn acquire Samsung’s printer business. Expected mass production, and networked digital com- change into opportunities. to close mid-2017, this acquisiton will not only puters. This revolution will be characterized by First a powerful new the blending of the digital board of directors was Our strategy and physical worlds into assembled, the most di- what HP calls “Blended verse board in the indus- Core Growth Future Reality.” try. Together, with the $385B TAM $150B TAM $10B–30B TAM The new HP Jet Fusion company’s experienced 3D Solution, a highly in- • Revitalize consumer • Disrupt copier market • Lead 3D printing management team they novative commercial 3D • Drive commercial • Accelerated graphics crafted a new, highly fo- Printing printing system, is poised cused business strategy to disrupt the $12 trillion based on three pillars: • Lead commercial • Expand commercial • Create new immersive manufacturing industry. mobility categories Core, Growth, and Future. Personal • Grow premium HP is also investing Systems And the foundation of in immersive computing, Services and solutions those three pillars is con- including virtual and aug- HP internal analysis as of June 2016 and August 2016 IDC forecast. stant innovation. Source: mented reality. The new Sprout Pro has the poten- Protecting the core impact innovation but significantly strengthen tial to bring immersive computing to schools HP’s intellectual property portfolio. and offices worldwide. HP has been a global leader in Personal HP also is aggressively pursuing growth Systems and Printing for decades, and is ag- opportunities in Graphics printing as the indus- Built on a foundation gressively protecting and defending our Core try accelerates from analog to digital printing. of strength business. Constant innovation keeps products Already holding a No. 1 position with power- and solutions fresh, highly relevant and drives ful and versatile new commercial printers and Across all three pillars is the foundation of customer demand. presses, and just delivered the 13th consecutive services and solutions, an incredibly important In office printing, HP rolled out an entirely quarter of revenue growth. and growing area given the changing world. new line of ink, laser and Page Wide devic- In Personal Systems, HP is delivering in- The company’s strategy and innovations es—delivering the world’s most secure print novative new commercial mobility solutions are driven by four key factors: market and cus- experience, as well as a comprehensive range like the Elite x3, a versatile all-in-one device tomer trends, competitive dynamics, investor of Managed Print Services. In consumer print- that won 24 industry awards at Mobile World perspective, and practical capabilities. ing, the pocket-sized Sprocket is a huge hit with Congress, and created a new standard for com- Innovation decisions are measured carefully smartphone-toting millennials. mercial mobility. against our capabilities to ensure that HP can In Personal Systems, HP took profitable deliver both innovation and execution. The share with innovative new commercial products Creating the future scale and power of HP’s supply chain and go- including Elitebook Folio G1 and new ZBook to-market operations are immense; its sales workstations. On the consumer end, HP de- HP has a rich heritage of innovation and cat- channel orientation and partner relationships livered beautifully designed, high performance egory creation. To build on this, the company are strong; and the HP brand is one of the most solutions for premium consumer categories like continues to redefine industries by investing in respected in the world. All these things provide gaming and entertainment. This included the the third strategic pillar: The Future. a strong foundation for advancing the compa- introduction of Spectre 13, the world’s thin- HP Labs, one of the eminent private re- ny’s strategy to keep reinventing. nest laptop and the Omen X gaming system. search laboratories in the world, celebrated Issue 5 · Winter 2016 · Innovation Journal 5 FEATURED ARTICLE Changing how we think, to change how we do business How we’re driving a growth mindset across HP by Tracy Keogh, Chief Human Resources Officer, HP 6 Innovation Journal · Issue 5 · Winter 2016 I feel I’m in an innovative Becoming a “learn it all” In 2016, we launched Brain Candy, adding company…thank you for this a powerful new and innovative tool to our change.