Corporate Responsibility Report 2015 RELX Group is a world-leading provider of information and analytics for professional and business customers across industries. We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients. In short, we enable our customers to make better decisions, get better results and be more productive. CONTACT DETAILS Your views are important to us. Please send your comments to [email protected] Or write to Dr Márcia Balisciano, Director, Corporate Responsibility, RELX Group, 1–3 Strand, London WC2N 5JR, United Kingdom. www.relx.com FOR MORE INFORMATION VISIT WWW.RELX.COM/CORPORATERESPONSIBILITY RELX Group Corporate Responsibility 2015 Contents 3 I ntroduction I Introduction ntroduction 4 4 Statement from Chief 7 – External engagement Executive Officer 8 Commitment to the United Nations Global Compact 5 Our business 9 2015 recognition 6 Our approach to corporate 10 2015 key CR data responsibility 11 2015–2016 CR objectives 7 – Internal engagement contributions O Our unique contributions unique ur 14 15 Why it matters 19 – Exhibitions 15 Sharing our unique contributions 20 – Across RELX Group 15 – Scientific, Technical & Medical 21 Objectives 17 – Risk & Business Analytics 18 – Legal Governance Governance 22 23 – Governance and reporting 25 – Tax, pensions and investments 23 – Our values 26 Objectives 24 – Ensuring the highest ethical standards P People eople 27 28 Why it matters 32 – Boundarylessness 34 – Absence 29 – Our workforce 32 – Training 34 – Well-being 30 Key issues 33 – Support and recognition 35 Objectives 30 – Listening 33 – Health and safety 30 – Promoting diversity 33 – Performance C Customers ustomers 36 37 Why it matters 39 – Data privacy and security 37 – Improving professional and 40 – Responding to customer needs business outcomes 40 – Access to information 39 Key issues 42 – Accessibility 39 – Editorial standards 42 Objectives C Community ommunity 43 44 Why it matters 48 – Community impact 44 Key issues 48 Objectives 44 – What we give 46 – RE Cares Month S Supply chain chain upply 49 50 Why it matters 53 – Celebrating good partners 51 Key issues 53 Objectives 51 – Upholding standards 52 – Supplier training and surveys E Environment nvironment 54 55 Why it matters 61 – Energy 55 – Risks and opportunities 62 – Water 57 Key issues 62 – Paper 57 – Our impact 63 – Waste 57 – Targets and standards 63 – Employee action 60 – Climate change 64 Objectives A Appendices ppendices 65 66 Appendix 1 – LBG assurance 69 Appendix 3 – Global Reporting statement 2015 Initiative Index 67 Appendix 2 – EY assurance 77 Credits statement 2015 RELX Group Corporate Responsibility 2015 Introduction 4 I ntroduction Statement from Chief Executive Officer ntroduction We facilitate the exchange of information that drives forward science and better health; reduces risk and fraud for industry, contributions O governments and civil society; promotes the rule of law and justice; unique ur and fosters communities across diverse sectors. These unique contributions map to the United Nations Sustainable Development Goals (SDGs), which aim to protect the planet and improve the lives of the world’s most vulnerable. To support their launch, in 2015 we produced Sustainability Science in a Global Landscape, a first-of-its-kind, free resource to explore the state of research underpinning the SDGs. The report highlights opportunities for Governance greater collaboration between the global north and south, and among developing countries. It also shows areas, like justice, where research output could be increased. During the year, we also worked with the UN Global Compact (UNGC) on Business for the Rule of Law, new guidance to help companies go beyond legal minimums to strengthen the frameworks necessary for development. It was a tangible way we demonstrated our Erik Engstrom commitment to the UNGC’s 10 principles – encompassing human People Chief Executive Officer rights, labour, the environment and anti-bribery – which form the basis of the ethics documents that underpin our business and our “What we do impacts the world. relationships with suppliers. So if what we do impacts the world, how we do it matters too. We Our products and services shed heard from our people, investors and government in the year on the issues they feel are most material to our business. We set relevant light on some of the most pressing objectives and made progress on governance, including enhancing Customers trade sanctions and export controls compliance; people, mapping global issues. We must pursue the internal practice against the UN’s Women’s Empowerment Principles; customers, conducting more than 20 Quality First risk highest levels of corporate assessments to ensure the excellence of our content and services; community, encouraging nearly 80% of staff to participate in RE responsibility to benefit our Cares Month volunteering around the globe; supply chain, conducting 77 comprehensive workplace conditions assessment Community stakeholders and ensure our long- audits; and environment, securing half of our electricity needs term sustainability.” from renewable energy or Renewable Energy Certificates. We know we can do more and in the year ahead, for the first time, we will set objectives for each of our unique contributions, and share our longer-term vision, including creation of a new SDG Resource Centre to aid scientific communities and the public. To address our key impact areas in 2016, we will develop a compliance S plan for new EU data protection regulations, expand diversity and chain upply inclusion employee resource groups, broaden our Quality First Principles to cover more areas such as customer support, involve at least 60% of staff in our new global fundraising partnership, strive to increase the number of core suppliers as signatories to our Supplier Code and get started on reaching our new five-year environmental targets. E We will need the support of all our stakeholders to help us achieve nvironment RELX Group’s collective goals in the year ahead. Erik Engstrom Chief Executive Officer A ppendices RELX Group Corporate Responsibility 2015 Introduction 5 I ntroduction Our business ntroduction Market segments* Segment Position contributions O ur unique ur Scientific, Technical & Medical helps customers advance science and improve healthcare by Global #1 providing world-class information and analytical solutions that enable them to make critical decisions, enhance productivity and improve outcomes. Risk & Business Analytics provides solutions and decision tools that combine public and Key verticals #1 industry-specific content with advanced technology and analytics. These solutions assist business and government customers in evaluating and predicting risk, making more informed decisions, Governance reducing fraud and enhancing operational efficiency. Legal is a leading provider of information and analytics to professionals in legal, corporate, US #2 government and non-profit organisations. Outside US #1 or 2 Exhibitions organises more than 500 exhibitions a year, attracting more than 7m attendees. Global #1 The events, and information tools provided, help exhibitors generate billions of dollars of revenues People while boosting the local economies where the events are hosted. * For additional information regarding revenue from our business activities and geographic markets, see the business review in the 2015 Annual Reports and Financial Statements. RELX PLC is a London listed holding company which owns 52.9% of RELX Group. RELX NV is the Amsterdam listed holding company which owns 47.1% of RELX Group. approximately with offices in about Customers 30,000 40 full-time employees… countries… Community across serving customers in 6 180+ S continents… countries worldwide chain upply REVENUE ADJUSTED OPERATING PROFIT £5,971m £1,822m E 14% 12% nvironment 35% Scientific, Scientific, Technical Technical & Medical 15% & Medical Risk & Business 42% Risk & Business Analytics Analytics Legal Legal 24% Exhibitions Exhibitions A ppendices 31% 27% FOR MORE INFORMATION, SEE BUSINESS REVIEW IN THE 2015 ANNUAL REPORTS AND FINANCIAL STATEMENTS AT WWW.RELX.COM/GO/ANNUALREPORT RELX Group Corporate Responsibility 2015 Introduction 6 I ntroduction ntroduction Our approach to corporate responsibility Our vision is to be a world-leading provider of information contributions O solutions that improve outcomes for our professional customers unique ur and benefit society. To achieve this, we must exercise the full extent of our corporate responsibility (CR), performing to the highest ethical standards and channelling our knowledge and strengths as a global leader in our industry to make a difference. At RELX Group, CR is not a programme or prescriptive set of activities, it is how we do what we do on a daily basis – working to Governance maximise our positive impact, while minimising any negative consequences of conducting our business. This focus adds to our competitive advantage by building good relations with current and future employees, customers and investors, as well as governments, non-governmental organisations (NGOs) and the communities in which we live and work. Dr Márcia Balisciano CR underpins our business strategy to deliver improved outcomes People Director, Corporate Responsibility for our customers by combining content and data with