The Role of Negative Affect, Core Self-Evaluations

The Role of Negative Affect, Core Self-Evaluations

Homayuni et al. BMC Nursing (2021) 20:57 https://doi.org/10.1186/s12912-021-00578-3 RESEARCH ARTICLE Open Access Which nurses are victims of bullying: the role of negative affect, core self- evaluations, role conflict and bullying in the nursing staff Atefeh Homayuni1, Zahra Hosseini2* , Teamur Aghamolaei3 and Shirin Shahini4 Abstract Background: Bullying among nurses is a universally recognized problem that has important consequences for nurses, patients and health institutions. This research was conducted with the aim of studying the relationship between role conflict, negative affect and core self-evaluations with bullying in nurses. Methods: In this cross-sectional study, 329 nurses were selected by census method. Data were collected using PANAS Scale (negative affect), role conflict questionnaire, Core Self-Evaluations Scale (CSES), and the Negative Acts Questionnaire-Revised (NAQ-R). Data were analyzed using t-test, one way analysis of variance, Pearson correlation coefficient and multiple regression analysis with SPSS software (v. 22). Results: The results showed that there is a significant difference between the mean bullying scores in according to gender and ward of affiliation. The influence of other variables (marital status, education level, years of experience, age group and work position) was not meaningful. Pearson correlation analysis results indicated that there is a significant positive relationship between role conflict (r = 0.47) and negative affect (r = 0.56) with bullying. Also there is a significant negative relationship between core self-evaluations and bullying (r = − 0.39). Moreover, regression analysis results revealed that negative affect, role conflict and gender can predict 44% of bullying variance significantly. Conclusions: Based on these findings, core self-evaluations, negative affect and role conflict are good factors in predicting bullying among nurses. Consequently, hiring nurses with low negative affect and high core self- evaluations, improving nurses’ self-esteem and self-efficacy and changing workplace conditions in order to reducing role conflict can be useful in reducing workplace bullying. Keywords: Bullying, Core self-evaluations, Negative affect, Nurses, Role conflict * Correspondence: [email protected] 2Health Education and Promotion, Tobacco and Health Research Center, Hormozgan University of Medical Sciences, Bandar Abbas, Iran Full list of author information is available at the end of the article © The Author(s). 2021 Open Access This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/. The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated in a credit line to the data. Homayuni et al. BMC Nursing (2021) 20:57 Page 2 of 9 Background personality factors. Factors at the personal level relate to Workplace bullying literature aspects of the self and refer to one’s sense of ability to Workplace bullying is considered a serious issue in the control and influence their environment successfully. Ex- nursing profession. The World Health Organization amples of these factors are negative affect, low core self- (WHO) has identified the global increase in workplace evaluations and low social skills [9]. bullying as a serious threat to nurses’ health and well- being; it has drawn attention to the need for reducing Role conflict occupational violence as a priority [1]. Workplace bully- Role conflict is the existence of conflicting overt and ing occurs when an employee (i.e. the target) is exposed covert demands and requests concerning the roles to negative behaviors in the long run against which one assigned to individuals which puts people under a lot of feels unable to defend oneself [2]. These negative behav- pressure and confusion while working [10]. According to iors may be of a personal (e.g. excessive criticism of per- workplace hypotheses, poor psychosocial conditions at sonal characteristics, gossip and social deprivation), as work such as role ambiguity and conflict might lead to well as a work-related nature (e.g. constant belittlement interpersonal conflicts which, if not managed properly, of one’s achievements and unreasonable expectations) or can exacerbate bullying [11]. physical intimidation (e.g. aggressive comments and in- vasion of one’s privacy) [3]. Such behaviors are most Negative affect commonly shown by supervisors or colleagues (i.e. per- Negative affect refers to the extent in which a person ex- petrators) [2]. A study findings suggest that 48% of regis- perience negative emotions such as anxiety and depres- tered nurses (RNs) admitted to being bullied over the sion regardless of the situation [12]. According to Forgas previous 6 months in the workplace, with 35% reported and George [13], individuals’ emotions in the workplace that they had experienced it weekly, and 28% reported affect the staff’s way of thinking. As described in the that they had experienced it daily [4]. In another study affect infusion model, individuals’ affect interact with [5], 72% of new nurses reported that they had experi- their cognitive processes exert its effects on different be- enced bullying during previous months. According to haviors. This theoretical model attempts to explain how the American Nursing Center, workplace bullying is very individuals’ affect impacts their ability to encounter with destructive and may lead to various negative conse- tasks in the workplace, process information and retriev- quences for nurses [6]. Facing bullying is associated with ing it, and consequently, affect their judgment and symptoms of depression, anxiety and distress in nurses behaviors. [7]. Furthermore, workplace bullying can increase stress and decrease job satisfaction in spectator colleagues [8]. Core self-evaluation These consequences can have important repercussions Core self-evaluation is another person-related factor that for health care organizations and the quality of care they cause bullying. The core self-evaluations construct is provide, as they can reduce the number of human forces viewed as a high-order and stable personality trait and at nursing and impose additional and considerable costs represent individuals’ fundamental assumptions and in terms of staff replacement and recruitment. More- evaluations about their own worth and competence. It is over, these consequences reduce RNs’ ability to concen- indicated by four traits: self-esteem, generalized self- trate, and increase the risks of clinical mistakes and may efficacy, neuroticism and locus of control. What is com- reduce the safety of patients and the quality of the care mon among these traits is known as core self- they receive [7]. evaluations [12, 14]. Poor self-view in low core self- evaluations employees make them easy targets for poten- Antecedents of workplace bullying tial bullying perpetrators. Someone who is prone to Given the worrying consequences of workplace bullying, victimize others may find victimizing these people as researchers have identified the antecedents of bullying. easier and more successful, while victimizing those high So far, these antecedents have been investigated in two in core self-evaluations would be more risky and less separate lines of research, namely work-related factors likely to succeed [12]. and those at personal level. Work-related factors refer to aspects of the work environment that require physical Research framework and/or psychological skills and effort and are therefore According to what was mentioned above, it can be said associated with certain physiological and/or psycho- that personality traits and different workplace conditions logical costs. Instances of these factors include role may interact in predicting workplace bullying. In Iran, stressors, leadership styles and organizational climate. nurse bullying has been studied rarely. In a few studies On the other hand, some employees may be more vul- that have been done, personality traits or aspects of the nerable to workplace bullying than others due to working environment that cause bullying, have been Homayuni et al. BMC Nursing (2021) 20:57 Page 3 of 9 studied separately. Furthermore, given the importance of participants were asked to give their consent. All partici- bullying issue among nurses and its negative conse- pants were given consent forms to sign. quences, recognizing and preventing bullying behaviors will play a key role in promoting nurses’ physical and Study instrument mental health and increasing the productivity, quality We used self-administered questionnaires to collect the and safety of healthcare services. Thus, in the present data. The questionnaires were demographic characteris- study we will

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