Office of the Police and Crime Commissioner for Surrey Police and Crime Plan for Surrey 2016-2020 2 Foreword from Police and Crime Commissioner David Munro the Chief Constable and all officers regularly to respond to gaps in and staff of Surrey Police will rise to service provision, keep abreast the challenge and forge ahead with of new developments including the task of providing an excellent better technology, and to drive up service to Surrey people. service quality. Your comments and suggestions are a crucial part of Since my election as your Police this, so please keep them coming. and Crime Commissioner in May, I have spoken with many officers I look forward to meeting many and staff in Surrey Police. Whilst we more residents, as well as Surrey all recognise that there is more to Police officers and staff, during my be done to make the service one four-year term of office so that I can that we can be universally proud hear at first-hand what is important of, I have been really impressed by to you and how I can help make their professionalism, dedication, Surrey an even better place to live. I am very pleased to present my cheerfulness, and determination to first Police and Crime Plan for go the extra mile to serve the many David Munro Surrey. My six priorities are firmly diverse communities in our county. Police and Crime Commissioner based on what you, our residents, That’s an excellent foundation on for Surrey have told me are most important which to build. to you to cut crime and build safer communities. It’s an ambitious Plans like these can never be programme but I am convinced that static, but need to be refreshed Foreword from Chief Constable Nick Ephgrave I am delighted to endorse this and crime plan and the operational Police and Crime plan, built as delivery plan have the same, simple it is on the wishes of the Surrey aspiration: to make Surrey as safe public. I am committed to working as it can be. closely with the Police and Crime Commissioner, David Munro, Nick Ephgrave QPM to ensure the plan is delivered Chief Constable, Surrey Police effectively and efficiently. The six priorities set out in this plan will give focus and direction to the Surrey Police delivery plan, which describes the way in which we will police our county. Both the police 3 Summary of Priorities When I stood for election, Cutting Crime and Making Our Town I listened to your views on what Keeping Surrey Safe Centres Safe you want from Surrey Police I will ensure that Surrey Police Our town centres can become noisy and its partners to keep you delivers more visible policing, and threatening places after dark. safe. Improvements need to relentlessly pursues criminals, I will work with local councils, police, be made but many of you, like solves more crime and reduces local businesses and residents to me, are quite rightly proud of reoffending. make our town centres safe for all. Surrey Police whilst recognising that more needs to be done. Supporting Victims Tackling the Threat By setting clear priorities and of Terrorism supporting Surrey Police, I I will take urgent action to provide believe we can have the best proper support for the victims of I will review the anti-terrorism police force in the country and crime and those who need the plans and resources to ensure that make Surrey as safe as it can be. most help from our police service. Surrey Police can keep on top of To achieve these aims I have set the critical task of deterring and the following six priorities: Tackling Rural Crime defeating terrorists in Surrey. Rural areas can feel they have been Making Every Pound Count forgotten. I will improve the 101 non-emergency contact number, I will fight for fair funding for Surrey put in place measures to achieve Police and target resources at the better responses and ensure that front line to improve the services victims have a single point of to Surrey residents and achieve contact throughout an investigation. better outcomes. 4 Cutting Crime and Keeping Surrey Safe I will ensure that Surrey Police to do so - as many of you already In summary, I will: delivers more visible policing, do. I also aim for Surrey’s roads • Review the current model of to be safer for all users including relentlessly pursues criminals, community policing solves more crime and reduces pedestrians, cyclists and vehicles. reoffending. • Hold the Chief Constable Joint Enforcement Teams are an and partners to account for You have told me that you want to initiative to get police and councils delivering improvements in see more uniformed officers out to collectively tackle local issues solving crime, and rates of on the streets and that you find such as noise, fly-tipping, litter reoffending a visible presence reassuring. To and anti-social behaviour. Three • Support and consider the better resource the protection of teams are already in place in Surrey development of further Joint victims whilst also maintaining good and I will encourage, support and Enforcement Teams in Surrey services in times of diminishing consider providing funding to other resources, Surrey Police has areas to adopt this model to suit • Encourage volunteering, changed the way it provides local local needs. for instance as Special policing by introducing the Policing Constables in Your Neighbourhood (PiYN) Surrey is a safe place to live, with model. As with any change, some relatively low crime levels. However, people are concerned about the when compared with other county impact this new model will have. police services, detection rates are We need to make sure we get the low. Crime happens in rural areas, balance right - the police can’t be town centres, villages, suburban the first port of call for all problems, areas and behind closed doors, and but we can still be assured that may affect any of Surrey’s diverse they are there to help people in communities. Of particular concern crisis at any time of the day or at the moment is the detection of night. I will make sure that that the ‘non-street’ crimes such as abuse of PiYN model is reviewed and will ask children, domestic abuse and sexual about your experiences of policing offences. I am also keen to build since the model was introduced. on the good partnership activity carried out in Surrey to reduce I hear a mixed picture from you re-offending and divert people from about your local officers. We need crime and will meet with partners to capture and build on the good in the Criminal Justice System to practice to protect all of Surrey’s commission further work in this diverse communities. But we also area. The prevention and detection want to see communities do more of hate crime and the reduction of to help and support local police, any community tensions generally Key Performance Aims: and volunteer when they have time will always be a priority too. - For people to feel that police deal with anti- social behaviour and crimes that matter to them in their area - For police to solve more crimes committed against vulnerable people (sexual offences, domestic abuse, child abuse and hate crimes) 4 5 Supporting Victims business fraud to on-line paedophilia and cyber bullying. I will oversee and influence the partnerships between police, education, councils and businesses that provide prevention advice and training in Surrey to protect against cybercrime. Of course, all victims of crime need the right level of support. Surrey Police regularly surveys victims of burglary, vehicle crime, hate crime and anti- social behaviour and I will monitor the use of these surveys so that they are used to improve victim care. In summary, I will: I will take urgent action to Surrey Police, like other police • Work with HMIC to ensure provide proper support for the forces, is seeing increased reporting that the action plan that has victims of crime and those who of child abuse. I will work with Surrey been put in place protects and need the most help from our Police, Surrey County Council and supports victims and brings police service. victim support organisations to offenders to justice ensure that every child who suffers Support children and Last year, Surrey Police received abuse gets the right support, when • vulnerable victims through my a poor report from Her Majesty’s they need it, for as long as they victim commissioning fund Inspectorate of Constabulary (HMIC) need it. Where there are other and joint commissioning with for its performance in protecting vulnerable people, such as victims others vulnerable people and victims of trafficking or modern slavery and of crime. Surrey Police was, at abused adults, I will co-ordinate with • Prioritise cybercrime that time, facing unprecedented the right agencies to get them the prevention in Surrey increases in reports of crimes of support they need. • Monitor overall victim child abuse, sexual offences and satisfaction to hold the police domestic violence. National surveys One of my key responsibilities as PCC to account for providing high have shown that incidences of these is to work with partners such as the levels of support crimes aren’t increasing but more Crown Prosecution Service, courts people are coming forward to report and probation providers to deliver an current or past crimes of abuse. efficient criminal justice system for the county. I will look to find effective Since the inspection, investments solutions where it is clear that have been made and action plans improvements can be made – for Key Performance Aims: are in place, with encouraging signs example, making sure that victims of - For Surrey Police to of improvement.