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Publication Date: November 2003 Document Number: 05-1831-002 Intel Converged Communications, Inc. 1515 Route 10 Parsippany, NJ 07054 For Technical Support, visit the Intel Telecom Support Resources website at: http://developer.intel.com/design/telecom/support For Products and Services Information, visit the Intel Telecom Products website at: http://www.intel.com/design/network/products/telecom For Sales Offices and other contact information, visit the Where to Buy Intel Telecom Products page at: http://www.intel.com/buy/wtb/wtb1028.htm Voice API for Windows Operating Systems Programming Guide – November 2003 Contents Revision History . 11 About This Publication . 13 Purpose . 13 Intended Audience. 13 How to Use This Publication . 13 Related Information . 14 1 Product Description . 17 1.1 Overview . 17 1.2 R4 API . 17 1.3 Call Progress Analysis. 18 1.4 Tone Generation and Detection Features . 18 1.4.1 Global Tone Detection (GTD) . 18 1.4.2 Global Tone Generation (GTG) . 19 1.4.3 Cadenced Tone Generation . 19 1.5 Dial Pulse Detection . 19 1.6 Play and Record Features . 19 1.6.1 Play and Record Functions. 20 1.6.2 Speed and Volume Control. 20 1.6.3 Transaction Record . 20 1.6.4 Silence Compressed Record . 20 1.6.5 Streaming to Board. 20 1.6.6 Echo Cancellation Resource . 21 1.7 Send and Receive FSK Data. 21 1.8 Caller ID. 21 1.9 R2/MF Signaling . 21 1.10 TDM Bus Routing . 22 2 Programming Models. 23 2.1 Standard Runtime Library . 23 2.2 Asynchronous Programming Models. 23 2.3 Synchronous Programming Model . 23 3 Device Handling . 25 3.1 Device Concepts . 25 3.2 Voice Device Names . 25 4 Event Handling . 27 4.1 Overview of Event Handling . 27 4.2 Event Management Functions . 27 5 Error Handling . 31 6 Application Development Guidelines . 33 6.1 General Considerations . 33 Voice API for Windows Operating Systems Programming Guide – November 2003 3 Contents 6.1.1 Busy and Idle States . 33 6.1.2 I/O Terminations . 33 6.1.3 Clearing Structures Before Use . 36 6.2 Fixed and Flexible Routing Configurations. .36 6.3 Fixed Routing Configuration Restrictions . 38 6.4 Additional DM3 Considerations . 39 6.4.1 Call Control Through Global Call API Library . 39 6.4.2 Multithreading and Multiprocessing . 40 6.4.3 DM3 Interoperability. 40 6.4.4 DM3 Media Loads . 40 6.4.5 Device Discovery for DM3 and Springware . 41 6.4.6 Device Initialization Hint. 41 6.4.7 TDM Bus Time Slot Considerations. 42 6.4.8 Tone Detection . 42 6.5 Using Wink Signaling . .42 6.5.1 Setting Delay Prior to Wink . 43 6.5.2 Setting Wink Duration . .43 6.5.3 Receiving an Inbound Wink . 43 7 Call Progress Analysis . .45 7.1 Call Progress Analysis Overview . 45 7.2 Call Progress and.