COVID-19 COMMUNICATION TIMELINE Note: This document only contains the Bulletins, Flash emails will be included at a later date. Date Bulletin Details Attachments Contents of Document 06 March Week One: Bulletin and CORONAVIRUS A4 PRESS AD OR POSTER Following updates included: 2020 Attachments - 06 March 2020 UPDATE FROM BRADFORD COUNCIL CATCH IT, BIN IT, KILL IT POSTER UPDATE FROM CQC 13 March Week Two: Bulletin and TRAFFIC LIGHT SPREADSHEET - STAFF Following updates included: 2020 Attachments - 13 March 2020 Some documents were only available directly from the Commissioning TRAFFIC LIGHT SPREADSHEET - SERVICE USERS Team if the original email was deleted. CORONAVIRUS POSTER ONE This bulletin included an update from Bradford Council. CORONAVIRUS POSTER TWO Following updates included: TIPS FOR YOU AND YOUR STAFF CORONAVIRUS POSTER THREE UPDATE FROM BRADFORD COUNCIL 19 March Week Three: Bulletin and BUSINESS CONTINUITY AND RESOURCE PLAN Key Events: 2020 Attachments - 19 March 2020 Confirmation within this bulletin that the next bulletins would be twice a LISTENING LINE INFORMATION week on a Tuesday and Thursday. LISTEN LINE POSTER Following updates included: PROVIDER PAYMENTS 16.03.2020 CORONAVIRUS UPDATE CHANGES TO HOME SUPPORT SERVICES PPE SUPPLY - UKHCA UPDATE INFECTION PREVENTION AND CONTROL GUIDANCE FOR BUSINESS CONTINUITY AND RESOURCE PLAN PANDEMIC CORONAVIRUS DAYCARE CHANGES BED’S VACANCY TRACKER COVID-19 COMMUNICATION TO CARE PROVIDERS AND STAFF SCHOOLS UPDATE GENERAL ADVICE 24 March Week Four - Tuesday: Bulletin 2020.03.20 - KEY WORKER CONFIRMATION LETTER Key Events: 2020 and Attachments - 24 March Introduction of the Service Update System. 2020 FAST TRACK NHSMAIL FOR SOCIAL CARE APPROACH (002) Callout to sign up for the NHSmail. SOCIAL CARE PROVIDER NHSMAIL FORM (003) Following updates included: TRAFFIC LIGHT RESPONSE - CONNECT TO SUPPORT COVID-19 PPE PAYMENTS NHS MAIL SIGN UP FOR SOCIAL CARE PROVIDERS INFECTION CONTROL TOOL KIT BED’S VACANCY TRACKER FOOD SHORTAGES IPC CHECK SHEET MEDICATION SHORTAGES PPE & WASTE GUIDELINES FOR CRAE HOMES AND COVID-19 DOOR POSTER DOMICILIARY CARE UPDATE FROM BRADFORD COUNCIL CAPACITY TRACKER HOSTELS AND DAY CENTRES GENERAL ADVICE COVID-19 SCAMS Page 1 of 26 Date Bulletin Details Attachments Contents of Document ACTIVITY GREEN MESSAGE FROM BRADFORD CARE ASSOCIATION (BCA) ACTIVITY RED 26 March Week Four - Thursday: MCA DOLS LETTER TO MANAGING AUTHORITIES Key Events: 2020 Bulletin and Attachments - 26 Service Update System went live. March 2020 BRADFORD LIVE AT HOME COVID SERVICE PROVISION Following updates included: COVID-19 MANAGEMENT OF ACUTE RESPIRATORY SYMPTOMS WE HAVE GONE LIVE WITH THE SERVICE UPDATE SYSTEM (002) (SUS) SCAMS (BOGUS CALLS) COVID-19 TRANSMISSION AND INFECTION CONTROL FREQUENTLY ASKED QUESTIONS (FAQS) BED’S VACANCY TRACKER 2020.03.26 BRADFORD SUS PROVIDER GUIDE IMPORTANT MESSAGES; SAFEGUARDING ADULTS TEAM, HOUSING OPTIONS SERVICE, HEALTH AND SAFETY PPE GUIDANCE EXECUTIVE (HSE), UKHCA, DEPARTMENT FOR WORK & PENSIONS, CREDIT UNION. COVID-19 NOTIFICATION TO PUBLIC HEALTH COMPLIMENTARY CORONOVIRUS DISTANCE LEARNING COURSE (BY CQM LEARNING) INFORMATION ON SCHOOLS OPEN FOR THE CHILDREN OF KEY WORKERS AND VULNERABLE CHILDREN USEFUL DOCUMENTS OTHER INITIATIVES UPDATE FROM BRADFORD COUNCIL 31 March Week Five - Tuesday: Bulletin CAPACITY TRACKER Key Events: 2020 and Attachments - 31 March Covid-19 antibody tests 2020 PRIME MINISTER LETTER EASY READ were being delivered by Pharmacies, but were not endorsed due to the inaccuracy of these tests. LETTER FROM THE RT HON MATT HANCOCK MP Following updates included: LATEST CQC QUERY RESPONSES ON COVID-19 UPDATED PPE GUIDANCE FAST TRACK TRANING – UPDATE LATEST PPE GUIDANCE FREE E-LEARNING FOR SOCIAL CARE ON MEDICINES ADMINISTRATION CARE PROVIDER ALLIANCE LETTER DBS FREE-OF-CHARGE APPLICATIONS AND FASTTRACK BARRED LIST CHECK SERVICE COVID-19 DBS CHECKS WE HAVE GONE LIVE WITH THE SERVICE UPDATE SYSTEM (SUS) COVID-19 DBS FLOWCHART READ: CAPACITY TRACKER – RESIDENTIAL AND NURSING HOMES ADVANCE CARE PLANNING CARE HOME PROVIDER SURVEY MCA AND SAFEGUARDING PROVIDER CALL - CARE CORONAVIRUS CONTINGENCY SAFE ADMINISTRATION OF HOME ONLY MEDICINES FREQUENTLY ASKED QUESTIONS (FAQS) IMPORTANT MESSAGES; BCA, UKHAC, Alzheimer’s Society, UKHCA UPDATE BY JANE TOWNSON Dementia Friendly Keighley. OTHER INITIATIVES Page 2 of 26 Date Bulletin Details Attachments Contents of Document UPDATE FROM BRADFORD COUNCIL GUIDANCE FOR THE CARE SECTOR 02 April 2020 Week Five - Thursday: KEY WORKER LETTER TEMPLATE Key Events: Bulletin and Attachments - 02 April 2020 SCHOOL BASED CHILDCARE PROVISION Following updates included: FOOD SUPPLIES LEARNING DISABILITIES CORONAVIRUS RESOURCES FOR USE BY CARE HOME PROVIDER SURVEY FAMILIES CAPACITY TRACKER – RESIDENTIAL AND NURSING HOMES SUPPORTING PEOPLE WITH DEMENTIA DURING COVID-19 NHSCT MCA AND SAFEGUARDING PROVIDER CALL CORONAVIRUS IN CARE HOME SETTINGS TRAINING. TEAMS LIVE SAFEGUARDING/ MULTI-AGENCY SAFEGUARDING HUB EVENTS JOINING (MASH) TRAINING COVID 19 AUSCULTATION AND RESPIRATORY ASSESSMENT SERVICE UPDATE SYSTEM (SUS) FREQUENTLY ASKED QUESTIONS (FAQS) COVID-19 TRANSMISSION AND INFECTION CONTROL WEBINAR IMPORTANT MESSAGES; Office of the Chief Executive, UKHCA, AND PODCAST DHSC. OTHER INITIATIVES COVID-19 END OF LIFE UPDATE FROM BRADFORD COUNCIL GUIDANCE FOR THE CARE SECTOR COVID-19 MANAGEMENT OF ACUTE RESPIRATORY SYMPTOMS WEBINAR AND PODCAST COVID-19 CRITICAL CARE SKILLS DHSC LETTER ON PPE STOP LOAN SHARKS SOCIAL MEDIA TOOLKIT HOW TO SPOT A LOAN SHARK STOP LOAN SHARKS HELPLINE REPORT LOAN SHARKS AND UNAUTHORISED LENDERS 07 April 2020 Week Six - Tuesday: Bulletin 2020.04.07 FAQ LOG Key Events: and Attachments - 07 April 2020 GUIDELINES ON USING TAXIS Following updates included: FREQUENTLY ASKED QUESTIONS (FAQS) PROVIDER TAXI LOG TEMPLATE EMERGENCY TAXI GUIDELINES SERVICE UPDATE SYSTEM (SUS) SOCIAL CARE PROVIDER NHSMAIL FORM NHS MAIL SIGN UP FOR ALL SOCIAL CARE PROVIDERS CAPACITY TRACKER – RESIDENTIAL AND NURSING HOMES HOW TO COMPLETE THE NHSMAIL FORM MCA AND SAFEGUARDING PROVIDER CALL – THIS THURSDAY 9 APRIL 2020 Page 3 of 26 Date Bulletin Details Attachments Contents of Document CORONAVIRUS SCAMS NEWS ALERT APRIL 2020 SAFEGUARDING/ MULTI-AGENCY SAFEGUARDING HUB (MASH) ACCESSIBLE INFORMATION ABOUT COVID-19 TRAINING IMPORTANT MESSAGES; Access, Credit Union, Alzheimer’s COVID19 HIVISUK GUIDE NO1 Society, Office of the Chief Executive OTHER INITIATIVES COVID-19 HIVISUK GUIDE NO2 UPDATE FROM BRADFORD COUNCIL GUIDANCE FOR THE CARE SECTOR EASY READ STAY AT HOME EASY READ SELF ISOLATION EASY READ CORONAVIRUS 09 April 2020 Week Six - Thursday: Bulletin STAFF TESTING SERVICE GUIDANCE NOTES Key Events: and Attachments - 09 April 2020 STAFF REFERRAL FORM Following updates included: FREQUENTLY ASKED QUESTIONS (FAQS) COVID-19 POSTER FOR CARE HOMES EMERGENCY TAXI GUIDELINES SERVICE UPDATE SYSTEM (SUS) YHHPT LETTER NHS MAIL SIGN UP FOR ALL SOCIAL CARE PROVIDERS CAPACITY TRACKER – RESIDENTIAL AND NURSING HOMES IMMEDICARE OFFER MCA AND SAFEGUARDING PROVIDER CALL – THIS THURSDAY 9 APRIL 2020 COVID-19 ADMISSION AND CARE OF PEOPLE IN CARE HOMES SAFEGUARDING/ MULTI-AGENCY SAFEGUARDING HUB GUIDANCE WEBINAR APRIL 2020 (MASH): TRAINING CAS TRAINING LTD COURSE LIST IMPORTANT MESSAGES; Access, Credit Union, Alzheimer’s Society, Office of the Chief Executive. CAS TRAINING LTD BOOKING FORM OTHER INITIATIVES UPDATE FROM BRADFORD COUNCIL MERI YAADAIN CIC COVID-19 LEAFLET FOR FAMILIES AND CARERS GUIDANCE FOR THE CARE SECTOR MERI YAADAIN CIC COVID-19 POSTER CARER COMMUNICATION FOR CARE HOMES ABOUT THE SUSPENSION OF SOME MEDICATIONS DEMENTIA AND COVID-19 16 April 2020 Week Seven: Bulletin and COVID-19 ADULT SOCIAL CARE ACTION PLAN Key Events: Attachments - 16 April 2020 PPE SUPPLIERS DETAILS Following updates included: USEFUL INFORMATION SUPERMARKETS AND BANKS SUPPORTING PEOPLE TO SHOP STAFFING LEVELS BRADFORD CARE ASSOCIATION (BCA) COVID 19 END OF LIFE NEW DATES SERVICE UPDATE SYSTEM (SUS) OTHER TRAINING Page 4 of 26 Date Bulletin Details Attachments Contents of Document MANAGEMENT OF CARDIAC ARREST IN A CARE HOME OR IN THE SAFEGUARDING/ MULTI-AGENCY SAFEGUARDING HUB COMMUNITY DURING THE COVID-19 PANDEMIC (MASH) CAPACITY TRACKER – RESIDENTIAL AND NURSING HOMES PHARMACY FLOW CHART MPORTANT MESSAGES; Community Pharmacy Network, UKHCA, Office of the Chief Executive. OTHER INITIATIVES FREQUENTLY ASKED QUESTIONS (FAQS) UPDATE FROM BRADFORD COUNCIL 21 April 2020 Week Eight - Tuesday: APPENDIX ONE - FOOD SUPPLIERS FOR CARE HOMES Key Events: Bulletin and Attachments - 21 Announcement of the Bradford Provider Zone. April 2020 WYTS NEWS ALERT SCAMS Following updates included: HIVISUK COVID GUIDE 3 USEFUL INFORMATION IMPORTANT MESSAGES; Clinical Commissioning Group, HEALTHY MINDS SYSTEM OFFER FROM TEAM SMILE CONTACT Telemeds Hub, Ministry of Housing, Communities and Local Government, Skills For Care, Integration and Better Care Fund. HEALTHY MINDS SYSTEM OFFER FROM TEAM SMILE FREQUENTLY ASKED QUESTIONS (FAQS) SAFEGUARDING/ MULTI-AGENCY SAFEGUARDING HUB COVID-19 POSTER FOR CARE HOMES (MASH) OTHER INITIATIVES UPDATE FROM BRADFORD COUNCIL 23 April 2020 Week Eight - Thursday: SUS RAG GUIDANCE Key Events: Bulletin and Attachments - 23 Announcement of the Keighley Covid-19 testing site. April 2020 BRADFORD COUNCIL KEY WORKER TESTING COVID-19 GUIDANCE FOR SERVICES FINAL 23 APRIL 2020 Following updates included: IMPORTANT UPDATE TO TESTING PROCESS FOR ISOLATING APPENDIX