Park & Contact Us Ride Lots Brooktondale [52] [53] Between the Fire Station and the Community Center, Brooktondale Rd. Caroline [52] Town Hall: Park along Midline Rd. Caroline Turnaround: Seasonal. (No Tompkins Consolidated Area Transit, Inc. winter parking) Main Office: Danby [65] 737 Willow Ave, Town Hall: Danby Town Hall (across Ithaca, NY 14850 from Dotson Park) Office Hours: South Danby: at the turn around near Van De Bogart Rd. Monday – Friday 8am-5pm Dryden [43] (607) 277-RIDE (7433) Village Hall, South Street Dryden @ TC3 [43] www.tcatbus.com Near the bus stop at building entrance Enfield [20] ADA Paratransit Service: 273-1878 Across street from Enfield Town Hall TTY: (607) 277-9766 (168 Enfield Main Rd). East side of St. Freeville [40] Opposite the Methodist church, Main St. Connect with us online: Groton [40] [43] Town Hall: Across from the town barn, Conger Blvd. TCATrides Railroad Ave: Next to bus shelter Lansing [36] [37] Everything TCAT Lansing Town hall, NYS Route 34B Lansing (near county line) [36] Useful Phone Numbers Fire Company #3: 1235 Ridge Road General Lost & Found (607) 280-2650 North Lansing [37] Fire Company #4: 1189 Auburn Road Gadabout Trans. Services, Inc. (607) 273-1878 Chemung County Transit (607) 734-5211 Newfield [67] Cortland Transit (607) 758-3383 Behind town hall, Main Street Greyhound Bus Lines (607) 272-7930 Slaterville Springs [52] Shortline Bus Lines (607) 277-8800 Next to Caroline town hall, NYS Rte. 79 Cornell Transportation (607) 255-4600 Trumansburg [21] 2 Salo Drive, adjacent to NYS Rte. 227 TREVA AVE STATE ST HOMESTEAD RD EST AVE DCR G O ILES WO ST L LN IL WILDFLOWE H Y N PEARSALL PL N U H S Table of Contents Know Your Civil Rights TCAT Office Hours/ Contact Info .....................2 Attention Title VI Program Coordinator, About TCAT .....................................................4 Notifying passengers of TCAT, Inc. and East Building 5th Floor TCR, System Maps ..................................... 2, 33-41 1200 New Jersey Ave., Night Service ..............................................2 its complementary paratransit provider, Transfer Points ................................ 40 & 41 Gadabout Transportation Services, of SE Washington, DC 20590. Route schedules ................................... 21-71 their Civil Rights under Title VI. TCAT and Gadabout will take reasonable Popular Destinations ...............................20 steps to ensure that Limited English Snow Detour Routing ............................18 Tompkins Consolidated Area Transit, Proficiency persons have meaningful Fares and Pass Info .................................. 5-9 Inc., (TCAT, Inc.) and its paratransit Fares ..........................................................5 provider, Gadabout Transportation access to the programs, services and Bus Passes & Cards ............................... 6-7 Services, operate their services information that TCAT provides. Pass Outlets / Where to Buy ......................7 Transfers .....................................................5 without regards to race, color and • If you know someone who Youth/Seniors/Persons with Disabilities .....5 national origin in accordance with needs a language translator, College Students ................................. 8 & 9 Title VI of the Civil Rights Act of 1964. call TCAT at (607)277-7433 Accessibility Any person who believes she or he Half-fare ................................................5, 10 or Gadabout at (607)273-1878. Gadabout, ADA Paratransit ......................10 has been aggrieved by any unlawful Park & Rides ................................................67 discriminatory practice under Title VI • Si Usted necesita un interprete, por TCAT Policies may file a complaint with TCAT, Inc. favor llame a TCAT (607)277-7433 o Pass Refund and Loss/Theft ......................4 Gadabout (607)273-1878. Rights, Responsibilities, & Safety ...............4 For more information regarding TCAT, Animals ...........................................4, 10, 18 Inc.’s or Gadabout’s civil rights program • 만약 한국어 통역이 필요하시면, Your Civil Rights / Title VI ...........................3 and the procedures to file a complaint, TCAT에 (607)277-7433 혹은 How to Ride please contact: Planning Your Trip .....................................11 Gadabout에 (607)273-1878로 Reading a Bus Schedule .................... 12-13 전화하십시오. Legend and Route Information Boxes ......12 Patty Poist, TCAT, Inc. Title VI Coordinator Bus Stops / Boarding & Seating ..................... 14 如果您需要语言翻译，请拨打 Lost & Found ............................................15 (607) 277-9388, ext. 560 or • 致电 或拨打 Bikes on Buses ................................... 16-17 email: [email protected] or (607)277-7433 TCAT What’s a One Seat Ride?..........................20 (607)273-1878致电Gadabout。 FAQs [email protected] or visit our Weather, Holidays, Communications ........18 administrative offices at: Safety & Policies .........................................4 737 Willow Ave., Ithaca, NY, 14850. For • Если вам нужен вызов Advertising on Buses ................................19 more information, visit: http://www. переводчик: TCAT (607)277-7433 How to Get Involved with TCAT ...............19 Gadabout (607)273-1878. Transportation Options & Help tcatbus.com/content/view/title-vi.html 2-1-1, General Help / Information ............32 Ithaca Carshare .........................Back Cover A complainant may file a complaint • Si vous avez besoin d’un Way2Go, Zimride, Ride Sharing ...............32 directly with the Federal Transit traducteur de langage, téléphonez Regional transportation providers ..............2 Administration by filing it with the à TCAT au (607)277-7433 ou à Backup Ride Home ..................Back Cover Office of Civil Rights: Gadabout au (607)273-1878. TCAT | January 19, 2020 through May 23, 2020 3 About TCAT Who We Are All TCAT passengers are responsible for following the rules of conduct and etiquette: Our Mission: To contribute to the overall, Chair, TCAT Board of Directors: Bridgette Brady 1. Have exact change, pay the correct fare, and show social, environmental and economic health in General Manager: Scot Vanderpool proper identification if asked by the bus operator. our service areas by delivering safe, reliable and Asst. GM, Operations/Maintenance: Mike Smith affordable transportation and, at the same time, 2. Follow all rules, regulations and laws. Asst. GM, Service Development: Matt Yarrow being a responsive, responsible employer. 3. Respect other passengers and the bus operator. Controller: Rick Andrascik 4. No smoking, vaping, eating or drinking on the bus. Vision: To become a model community Marketing & Communications Manager: Patty Poist 5. Use of audio devices is allowed as long as they are transportation system committed to quality Purchasing & Projects Manager: Raymond Lalley used with earphones and can only be heard by you. service, employee-management collaboration Human Resources Generalist: David Wiles 6. Cell phones may be used, but be considerate of and innovation ADA Paratransit Coordinator: Jenn Jennings those around you. Keep your conversations at a low volume so that you do not affect the other Tompkins Consolidated Area Transit, Inc. (TCAT, UAW Local 2300 Unit Chair: Shawn Kelley passengers or the Operator. Inc.), Ithaca, N.Y., is a private, not for profit corporation that provides public transportation 7. Help keep the bus clean and free of trash, spills to urban, suburban and rural populations TCAT Policies and graffiti. throughout Tompkins County. In addition, TCAT Pass Refund and Loss/Theft Policy 8. Please yield priority seating areas when requested serves outstanding local institutions of higher by persons with disabilities, seniors, or the No refunds. TCAT will work with passengers to help Operator on their behalf. education to include Cornell University, Ithaca resolve any technical problems they encounter. 9. Understand that service delays may result from College and Tompkins Cortland Community TCAT is not responsible for lost or stolen passes. circumstances that are beyond the control of TCAT. College (TC3). To that end, passengers are encouraged to register their passes with TCAT and report immediately TCAT maintains a laser like focus on safety, For your safety: customer service, public outreach and workforce if they are lost or stolen. In that case, TCAT can training. Annual ridership in 2019 was around deactivate the missing card and re-issue a pass 1. Shirt and shoes must be worn. 4.2 million trips. TCAT operates 33 routes (34 in with remaining ride balance. 2. No hazardous materials, such as gasoline or car summer) with 54 mostly diesel buses that adhere Any attempt to tamper with, alter or misuse batteries. to strict emissions standards. TCAT is planning passes could result in legal action. 3. No loud, profane, indecent or otherwise disruptive to transform its fleet to all battery-electric buses behavior. over the next two decades starting with the Bus Passenger Rights & 4. Keep aisles clear; strollers and carts must be folded. arrival of at least three in early 2020. Responsibilities 5. Packages must be kept on your lap or under the seat. They may not block the aisle or be stored on TCAT contracts with Gadabout Transportation a seat. Services to provide paratransit serves as required All TCAT passengers have a right to: 6. Do not stand in front of the standee line. by the Americans with Disabilities Act of 1990. 1. A safe, comfortable, and clean bus. 7. Never cross the street in front of bus. 2. A professional and courteous