NEW MARCH 3-5, 2019 YORK JAVITS CENTER FREE SEMINARS AND PAID WORKSHOPS SUNDAY, MARCH 3, 2019 MONDAY, MARCH 4, 2019 TUESDAY, MARCH 5, 2019 8:00AM-8:50AM 8:00AM-8:50AM 8:00AM-8:50AM FIRST TIME ATTENDEE TIPS & NETWORKING ESSENTIAL ELEMENTS OF EFFECTIVE CUT THE WASTE & SAVE MONEY SOCIAL | ROOM #1A21 MANAGEMENT | ROOM #1A21 ROOM #1A21 Presenter: Holly Barrett, Coffee Fest Presenter: Chris Deferio, Keys to the Shop Presenter: Dane Atkinson, SumAll Podcast MINIMIZING YOUR IMPORT RISKS | ROOM #1A23 Presenter: Damon Piatek, Welke Customs Brokers LEASING COFFEE SHOP SPACE? NEGOTIATE 8:55AM-10:00AM USA Inc. TO WIN! | ROOM #1A22 Presenter: Dale Willerton, The Lease Coach A BEGINNERS GUIDE TO PURCHASING AN ESPRESSO MACHINE | ROOM #1A21 8:00AM-11:00AM Presenter: Maciej Ostrowski, Rancilio Group North America REAL NUMBERS IN YOUR CAFÉ: THE FINANCIAL 8:00AM-11:00AM SIDE OF RUNNING A SUCCESSFUL BUSINESS REAL NUMBERS IN YOUR CAFÉ: THE ROOM #1A04 | $49.00 FINANCIAL SIDE OF RUNNING A SUCCESSFUL 8:55AM-10:00AM Presenter: Mark Calhoun & Jim Starcev, BUSINESS ROOM #1A04 | $49.00 PerfectCube Presenter: Mark Calhoun & Jim Starcev, UNDERSTANDING & IMPLEMENTING PerfectCube SITUATIONAL LEADERSHIP | ROOM #1A23 Presenter: Amy Kellogg, Tipu’s Chai 8:00AM-5:00PM ENHANCING THE CUSTOMER EXPERIENCE COFFEE BUSINESS START-UP SEMINAR 8:00AM-5:00PM ROOM #1A24 ROOM #1A03 | $399.00 BUSINESS OWNER BOOTCAMP Presenter: Jim Lewis, Enhanced Beverage Presenter: Bruce Milletto & Matt Milletto, ROOM #1A03 | $399.00 Solutions Bellissimo Coffee Advisors Presenter: Bryan Reynolds, Anthem Coffee & Joe Lloyd, Durango Joes 10:05AM-10:55AM HOW WATER QUALITY IMPACTS YOUR 8:55AM-10:00AM ESPRESSO | ROOM #1A24 BALANCING BETWEEN WANTS & NEEDS: 8:55AM-10:00AM Presenter: Keith Black, WaterWise, LLC PRODUCT SOURCING AT COFFEE FEST BRAND & BUSINESS TUNE UP: BUILDING A ROOM #1A21 MISSION THAT RESONATES | ROOM #1A21 11:00AM-11:55AM Presenter: Tia Peck, Barista Pro Shop Presenter: Joshua Boyt, Tuning Fork Consulting CAREER MAPPING FOR BARISTAS THE TOP 10 WAYS TO LOSE EMPLOYEES ROOM #1A22 Michael Ryan, Threadbare Coffee ROOM #1A24 Presenter: 10:05AM-10:55AM Company Presenter: Chris Deferio, Keys to the Shop Podcast INCREASE RETENTION THROUGH ONGOING COFFEE BY THE NUMBERS: RUNNING PROFESSIONAL DEVELOPMENT THE ‘BUSINESS’ SIDE OF YOUR BUSINESS 10:05AM-10:55AM ROOM #1A21 ROOM #1A24 Presenter: Sam Spillman, Dillanos Coffee Roasters BRAND & BUSINESS TUNE UP: BUILDING A Presenter: Mark Calhoun & Jim Starcev, MISSION THAT RESONATES | ROOM #1A21 PerfectCube Presenter: Joshua Boyt, Tuning Fork Consulting 11:00AM-12:15PM 2:30PM-3:00PM ROADMAP TO DRIVE-THRU SUCCESS OPENING A NEW CAFÉ? | ROOM #1A22 CAMPFIRE CAFÉ: SOP’S IN YOUR CAFÉ ROOM #1A22 Presenter: Tom Palm, Design & Layout Services BOOTH #2453 Presenter: Mike Miller, Dillanos Coffee Roasters Presenter: Chris Deferio, Keys to the Shop CONVENIENCE PRODUCTS IN YOUR CAFÉ: 12:30PM-1:00PM Podcast EVERYTHING YOU NEED TO KNOW CAMPFIRE CAFÉ: PRICING STRATEGIES ROOM #1A24 BOOTH #2453 Presenter: Jim Lewis, Enhanced Beverage Solutions Presenter: Jim Starcev, PerfectCube 11:00AM-12:15PM 1:30PM-2:00PM OPENING A NEW CAFÉ? | ROOM #1A22 CAMPFIRE CAFÉ: RETAINING EMPLOYEES Presenter: Tom Palm, Design & Layout Services BOOTH #2453 Presenter: Matt Milletto, Bellissimo Coffee 11:00AM-11:55AM Advisors LEVEL UP YOUR LEADERSHIP | ROOM #1A23 Presenter: Bryan Reynolds, ANTHEM Coffee School 2:30PM-3:00PM CAMPFIRE CAFÉ: HIRING & TRAINING 11:00AM-1:30PM BOOTH #2453 Presenter: Joshua Boyt, Metronome Coffee BUSINESS OWNER NETWORKING LUNCHEON ROOM #1A19 | $60.00 Presenter: Networking Event 3:30PM-4:00PM CAMPFIRE CAFÉ: BUILDING A CLIENTELE 3:30PM-4:00PM BOOTH #2453 Presenter: Jeremy Lyman, Birch Coffee CAMPFIRE CAFÉ: WINNING IN RETAIL BOOTH #2453 Presenter: Chris Deferio, Keys to the Shop Podcast www.coffeefest.com Visit WWW.COFFEEFEST.COM/NY to register today! To attend or exhibit, call: 425.295.3300 #COFFEEFEST | #COFFEEFESTNY NEW MARCH 3-5, 2019 YORK JAVITS CENTER FREE SEMINARS AND PAID WORKSHOPS SUNDAY, MARCH 3, 2019 MONDAY, MARCH 4, 2019 TUESDAY, MARCH 5, 2019 11:00AM-11:55AM 8:55AM-10:00AM 8:00AM-8:50AM CREATIVE MARKETING INSIDE & OUTSIDE ENERGY DRINKS: THE NEW PROFIT DRIVER CREATING A BRAND THAT STICKS OF YOUR COFFEE SHOP’S FRONT DOOR IN CAFÉS | ROOM #1A23 ROOM #1A23 ROOM #1A21 Presenter: Joel Jay, Redbull Presenter: Michael Powers, Toast, Inc. Presenter: Jeremy Lyman, Birch Coffee 10:05AM-10:55AM 8:55AM-10:00AM 12:30PM-1:00PM INCREASE YOUR REVENUE WITH GIFT & USING THE NUMBERS TO WORK FOR YOU, CAMPFIRE CAFÉ: LET’S GO LIVE! LOYALTY | ROOM #1A23 NOT AGAINST YOU | ROOM #1A22 BOOTH #2453 Presenter: Mike Spence, SelbySoft, Inc. Presenter: Mike Spence, SelbySoft, Inc. Presenter: Bryan Reynolds, ANTHEM Coffee School 11:00AM-11:55AM 11:00AM-11:55AM 1:30PM-2:00PM ELEVATE YOUR PRESENCE WITH ONLINE YOUR ROADMAP TO SOCIAL MEDIA MARKETING | ROOM #1A23 SUCCESS | ROOM #1A21 CAMPFIRE CAFÉ: THE DEEPER MEANING Presenter: Zack Lyman, Diedrich Roasters Presenter: Bryan Reynolds, ANTHEM Coffee TO THE CUSTOMER EXPERIENCE School BOOTH #2453 Presenter: Jeremy Lyman, Birch Coffee GET FOUND FOR FREE! HOW TO INCREASE SALES USING GOOGLE BUSINESS LISTING ROOM #1A23 Presenter: Matthew Moseley, Barista Pro Shop 11:30AM-12:00PM CAMPFIRE CAFÉ: MARKETING BOOTH #2453 Presenter: Bruce Milletto, Bellissimo Coffee Advisors 1:30PM-2:00PM CAMPFIRE CAFÉ: NAVIGATING CUSTOMER SERVICE | BOOTH #2453 Presenter: Levi Andersen, Kerry Group www.coffeefest.com Visit WWW.COFFEEFEST.COM/NY to register today! To attend or exhibit, call: 425.295.3300 #COFFEEFEST | #COFFEEFESTNY NEW MARCH 3-5, 2019 YORK JAVITS CENTER FREE SEMINARS AND PAID WORKSHOPS SUNDAY, MARCH 3, 2019 MONDAY, MARCH 4, 2019 TUESDAY, MARCH 5, 2019 8:00AM-8:50AM 8:00AM-8:50AM 8:00AM-8:50AM WHAT COFFEE FARMERS WANT YOU TO FROM GREEN BEANS TO ROASTING DREAMS EFFECTIVE WAYS TO SELL INTO THE SINGLE KNOW | ROOM #1A22 ROOM #1A24 SERVE MARKET | ROOM #1A22 Presenter: Ivanov Castellanos & Angela Suarez, Presenter: Dan Jolliff, Daniel Jolliff & Jesse Presenter: Tim Widmer, IFillCup & Robert Café Tio Conejo Bowser, US Roaster Corp; Robert Hensley, Hensley, SpecialtyCoffee.Com SpecialtyCoffee.Com FSMA & THE COFFEE ROASTER ROOM #1A24 Presenter: Todd Arnette, Academy of Coffee 8:30AM-10:00AM Excellence 8:30AM-10:00AM INTRODUCTION TO CUPPING COFFEE PROCESSING: TASTING THE FINAL ROOM #1A02 | $49.00 CUP | ROOM #1A02 | $49.00 Presenter: Dan Loughrey, Royal Coffee New York 8:30AM-10:00AM Presenter: Dan Loughrey, Royal Coffee New York INTRODUCTION TO CUPPING ROOM #1A02 | $49.00 9:30AM-11:00AM Presenter: Dan Loughrey, Royal Coffee 8:55AM-10:00AM ROASTING SEMINAR (LIVE ROASTER) New York KEY COMPONENTS OF DIRECT TRADING: BOOTH #2366 | $79.00 SOURCING, INTEGRITY & SUSTAINABILITY Presenter: Dan Jolliff, US Roaster Corp & Robert ROOM #1A24 Hensley, SpecialtyCoffee.Com 8:55AM-10:00AM Presenter: Joseph Stazzone, Café Kreyol SUPPLY CHAIN BASICS & BUYING GREEN COFFEE | ROOM #1A23 10:05AM-10:55AM Presenter: Meister, Café Imports 9:30AM-11:00AM RATE OF RISE & THE BALANCE BETWEEN ROASTING SEMINAR (LIVE ROASTER) ACIDITY & SWEETNESS BOOTH #2366 | $79.00 ROOM #1A21 9:30AM-11:00AM Presenter: Dan Jolliff, US Roaster Corp & Robert Presenter: Todd Arnette, Academy of Coffee Hensley, SpecialtyCoffee.Com Excellence ROASTING SEMINAR (LIVE ROASTER) BOOTH #2366 | $79.00 Presenter: Dan Jolliff, US Roaster Corp & Robert Hensley, SpecialtyCoffee.Com 2:00PM-2:15PM 11:00AM-1:00PM COFFEE FILM: CAFÉ KREYOL | ROOM #1A21 ADVANCED TASTING CONCEPTS: COFFEE Presenter: Café Kreyol FLAVOR AND CALIBRATION 10:05AM-10:55AM ROOM #1A02 | $49.00 Presenter: Meister & Ari Fasanella, Café Imports THE FUTURE OF COFFEE: BUILDING LONG- DISTANCE RELATIONSHIPS IN EMERGING 2:00PM-4:00PM ORIGINS | ROOM #1A23 INTRODUCTION TO TASTING CONCEPTS: Presenter: Tymika Lawrence, Atlas Coffee UNDERSTANDING FLAVOR IN COFFEE 12:30PM-1:00PM ROOM #1A02 | $49.00 CAMPFIRE CAFÉ: IS ROASTING RIGHT FOR Presenter: Meister & Ari Fasanella, Café Imports YOU? | BOOTH #2453 11:00AM-12:30PM Presenter: Gary & Sammy Meyer, Friedrichs Coffee ASK THE EXPERTS: WOMEN IN ROASTING ROOM #1A24 Presenter: Amaris Gutierrez-Ray, Joe Coffee Company; Cheryl Kingan; Candice Madison 12:30PM-2:00PM STUMP THE ROASTER: A FOCUSED CONVERSATION ABOUT ROASTING COFFEE BOOTH #2278 Presenter: Café Imports www.coffeefest.com Visit WWW.COFFEEFEST.COM/NY to register today! To attend or exhibit, call: 425.295.3300 #COFFEEFEST | #COFFEEFESTNY NEW MARCH 3-5, 2019 YORK JAVITS CENTER FREE SEMINARS AND PAID WORKSHOPS SUNDAY, MARCH 3, 2019 MONDAY, MARCH 4, 2019 TUESDAY, MARCH 5, 2019 8:00AM-12:00PM 8:00AM-8:50AM 8:00AM-8:50AM HANDS-ON BARISTA TRAINING CASCARA 360: AN INDEPTH LOOK INTO THIS CRAFT COFFEE MIXOLOGY 101 | ROOM #1A24 ROOM #1A01 | $299.00 BUILDING TREND | ROOM #1A23 Presenter: Amanda Whitt, Tamworth Distilling and Presenter: Samantha Rounds, Dillanos Coffee Roasters Presenter: Joel Jelderks, Caskai Quaker City Mercantile & Brittany Matteson, ANTHEM Coffee School 8:00AM-10:15AM 8:00AM-10:15AM 8:30AM-10:30AM DRINK MENU EVOLUTION: MAKE MORE WITH DRINK MENU EVOLUTION: MAKE MORE WITH INTRODUCTION TO FREE POUR LATTE ART WHAT’S IN YOUR STORE | HALL A | $45.00 Presenter: Torani, Pacific Barista Series, Maya Tea, WHAT’S IN YOUR STORE | HALL A | $45.00 WORKSHOP | ROOM #1A05 | $179.00 Klatch Coffee & Blendtec Presenter: Torani, Pacific Barista Series, Maya Tea, Presenter: Terika Raak, La Marzocco & Michael Ryan, Klatch Coffee & Blendtec Threadbare Coffee Company 8:00AM-12:00PM 8:00AM-12:00PM 8:55AM-10:00AM HANDS-ON BARISTA TRAINING ROOM #1A01 | $299.00 HANDS-ON BARISTA TRAINING ESPRESSO ANDCOFFEE: