Russian G2C eGov knowledge portal (WWW.RUSG2C.RU) First year’s results of the G2C Russian eGov portal - analysis, systems, education, survey Dr. Alex Brudno, G2C project expert [email protected] Moscow, July 2011 Support to Egov in the Russian Federation (G2C) (EuropeAid/126204/SER/RU) www.rusg2c.ru 1 Russian G2C eGov knowledge portal The Russian eGov community needs a nexus to find and share eGov ideas and solutions developed and implemented in Russia and the EU. The G2C eGov knowledge portal provides Russian eGov community with access to the best practices in RF and EU The target groups include a wide spectrum of various citizen’s groups, ICT companies, and government officials at regional and federal levels The portal is based on Web 2.0 methodology that enables users to became active participants Special e-Learning section (ELS) along with FAQ and Forum also make the G2C portal a learning and experience sharing resource Support to Egov in the Russian Federation (G2C) (EuropeAid/126204/SER/RU) www.rusg2c.ru 2 Main results: As of 01.07.2011 some of G2C portal’s most important achievements are: 4 highly demanded e-services available for free implementation 4000 library documents more than 2500 visits per month access from 170 cities of 62 Russian regions users from 74 countries 1800 participants of the G2C Electronic Learning System (ELS) 1480 ELS certificates issued first G2C survey executed Support to Egov in the Russian Federation (G2C) (EuropeAid/126204/SER/RU) www.rusg2c.ru 3 1.1 Portal’s activities daily Support to Egov in the Russian Federation (G2C) (EuropeAid/126204/SER/RU) www.rusg2c.ru 4 1.2 Monthly access Support to Egov in the Russian Federation (G2C) (EuropeAid/126204/SER/RU) www.rusg2c.ru 5 1.3 Map of access from Russia Support to Egov in the Russian Federation (G2C) (EuropeAid/126204/SER/RU) www.rusg2c.ru 6 1.4 Access from Russian cities Support to Egov in the Russian Federation (G2C) (EuropeAid/126204/SER/RU) www.rusg2c.ru 7 1.5 World wide access Support to Egov in the Russian Federation (G2C) (EuropeAid/126204/SER/RU) www.rusg2c.ru 8 2.1 G2C e-services for free distribution(www.rusg2c.ru/solutions/) Mobile Document control system (MFC, Gurievsk city) http://gurievsk.gov39.ru/index.php/idelo.html Virtual meeting room (Government of Karelia Republic) http://www.gov.karelia.ru/gov/request/about.html Internet based registration system for kindergartens (Petrozavodsk city) https://mdou.petrozavodsk-mo.ru/ Interactive GIS portal “myVoice” (Ulyanovsk region) www.moi-golos.ru Support to Egov in the Russian Federation (G2C) (EuropeAid/126204/SER/RU) www.rusg2c.ru 9 3.1 Electronic Learning System (ELS) (www.rusg2c.ru/moodle/) The ELS has 18 courses at the present time. The official EU certificate has been issued for the student who successfully completed course “Introduction to e- government” and passed Certification quiz. During this course participants expressed their opinion on the essential e- government issues that constitutes a first G2C survey (see below) As on July 1, 2011 ELS has more than 1,800 registered participants from 8 countries, 115 Russian cities; 1,472 Certificates were issued. Support to Egov in the Russian Federation (G2C) (EuropeAid/126204/SER/RU) www.rusg2c.ru 10 3.2 ELS leaders are Ulyanovsk and Volgograd regions The ELS has a broad geography – from Baltic Sea to Pacific Ocean! The course “Introduction to e-government” is a mandatory course for all government employees in Ulyanovsk region. # City # of certificates 1 Ulyanovsk 479 2 Dimitrovgrad 166 3 Volgograd 108 4 Barysh 95 5 Moscow 74 6 Тteren’ga 50 7 Inza 43 8 Novoyanovsk 41 9 Cherdakly 32 10 Veshkaima 25 11 Surskoe 25 12 Kurgan 16 13 Pertozavodsk 15 14 Sengiley 13 15 Bazarnyi Syzgan 12 Support to Egov in the Russian Federation (G2C) (EuropeAid/126204/SER/RU) www.rusg2c.ru 11 4.1 G2C eGov survey (based on 1700 respondents) A. Do you think that all citizens regarding of age and legal residents should have unique ID number? YES - 81% ; NO - 19% B. Have you ever used internet site of your local authorities? YES - 86% ; NO – 6%; No, but it is easy - 8% C. Please describe which area of e-government you have used more often: G2C - 46% ; G2B - 2% ; G2G - 43% ; None - 9% D. Do you prefer to access e-government services through: Special centers - 11% ; Personal computer - 87% ; Mobile phones - 2% E. Do you consider government portal www.gosuslugi.ru a successful project? YES - 73% ; NO - 10% ; No opinion - 17% F. Do you think that course “Introduction to e-government” was useful? YES - 89% ; NO - 5% ; No opinion - 6% Support to Egov in the Russian Federation (G2C) (EuropeAid/126204/SER/RU) www.rusg2c.ru 12 G2C portal development plan: Further enhancements, including organization of information exchange between the portal and similar Internet sites in Russia and EU Dissemination and promotion of Russian e-government achievements inside Russia and worldwide Expansion of ELS, including new courses, webinars, and forums Support to Egov in the Russian Federation (G2C) (EuropeAid/126204/SER/RU) www.rusg2c.ru 13 Russian G2C eGov knowledge portal (WWW.RUSG2C.RU) Thanks! [email protected] Support to Egov in the Russian Federation (G2C) (EuropeAid/126204/SER/RU) www.rusg2c.ru 14.