ACTIVITY REPORT 2 CONTENTS Message from the president 04 Ixxi in brief 06 Highlights 08 General management 10 Key figures 12 Ixxi in France and worldwide 14 Major achievements 16 3 Innovation at Ixxi 22 2017 Corporate social responsibility 24 Annual accounts 26 Activity Report Message from the president Interview with Pascal Auzannet Appointed president in 2013, Pascal Auzannet’s term of office was renewed by the Ixxi board of directors in March 2017. Pascal Auzannet, an expert in transportation and regional development issues, shares with us his insights on developments in the ITS sector and reviews the activities of Ixxi, talking about its results, successes and projects. Pascal Auzannet, Ixxi President 4 WhatisyourviewoftheITSsector? a national level, the digital revolution and connected mobility were one of the main There are currently two major trends themes of the Assises de la Mobilité*. driving the Intelligent Transport Systems sector. The main features of this industry are increased competition in a global context The wholesale advent of smartphones has of stronger pressure on public financinwg. considerably changed the expectations of passengers who are no longer merely mobility consumers. As vested parties in HowistheIxxigroupdifferentfrom their own travel arrangements, passen- thecompetition? gers strongly demand personalised infor- mation in real time with accessible ticke- Ixxi boasts a unique position on the ITS ting wherever they are. Mobility policies market. Our history, fields of expertise in regions factor in these changes in beha- and business lines make us stand out viour: projects to modernise ticketing and from the competition. As a subsidiary of passenger information are under way. On RATP Group, Ixxi has inherited a culture *A french nationwide event dedicated to mobility of excellence in the mobility sector. Our What do you consider the three offering spans across consulting, design mostnoteworthyeventsin2017? and operations. Ixxi works in three ITS fields: ticketing, passenger information Winning the FMS contract for Caen La Mer and fleet management systems. In the was a real cause for pride for the group Paris region alone, Ixxi manages twelve and its Navocap subsidiary. It confirmed its million contactless validations each day expertise with a large French urban metro- and a thousand bank transactions per polis. Last year was also a year of innova- minute at peak times, which amounts to tion with the development of dedicated 2.5 billion euros per year. Ixxi also leads the services for transport authorities and ope- way in passenger information issues and rators. Urban Flows, the first digital tool has developed, among others, Zenway®, that helps fight fraud, comes to mind. We a touchscreen that provides kiosk access also won contracts on strategic markets to comprehensive network information. for Ixxi in Latin America (Santo Domingo, Sixty kiosks have been deployed. Ixxi also Acapulco), Africa (Abidjan) and India (Hyde- manages the operating systems for 115 rabad). These are credible processing urban transport networks, which account vectors for growth in 2018. for over 60% of all French networks. Our specific approach also stems from syner- gies developed with our three subsidiaries Howdoyousee2018? (Navocap, Ixxi Techside and Setim). Ixxi will continue to assert itself on the ITS landscape and develop a strong position Howdoyouviewwhathappenedin as a key player in mobility 3.0. Once again, 5 2017? we forecast double-digit growth. We will continue our investment program. The 2017 The main feature of 2017 was the overall investment effort over three years increased pace in business development amounts to six million euros. We will with contracts won in competition with the commit to projects in the field of MaaS Activity Report market’s leading players. The Ixxi group (Mobility as a Service) and fleet manage- secured over 12 million euros in orders, ment systems for driverless shuttles. which is a new record for us by far. This means we can continue our fast pace of growth with consolidated revenue of 28 million euros (a 14% inscrease). At the same time, our profitability has been bols- tered with EBIT up by 52%. Ixxi in brief Group overview Ixxi is the digital subsidiary established by RATP Group in 2010 specialising in intelligent transport systems. Driven by a strong culture of excellence and innovation, Ixxi works with regional and local authorities and operators wishing to make daily transport more accessible. With its subsidiaries Ixxi Techside, Navocap and Setim, Ixxi designs, produces and operates ticketing, passenger information and fleet management systems that en- courage a modal shift to public transport. Ixxi has a workforce of 200 employees in ten countries. Ixxi is present in 115 French transport networks and operates the Paris ticketing system, making it one of the leaders of ITS in France. Onegroup,threesubsidiaries all on a smartphone). In 2016 Ixxi began Its partnership with École nationale supé- strengthening its rieure d’électronique, informatique, télé- workforce and increa- communications, mathématiques et sing its presence in mécanique in Bordeaux (Enseirb-Mat- France and internationally. Three sub- meca) ensures access to skills at the sidiaries round out Ixxi know-how with cutting edge of technology. specific expertise in its three business Ixxi Techside is involved in the Living Lab lines. project undertaken by Région Nouvelle Aquitaine. 6 Ixxi Techside: part of the digital trendinBordeaux Located in Mérignac at the heart of the conur- 2016 bation, Ixxi Techside specialises in develo- ping digital solutions. Its teams are tasked YEAR ESTABLISHED with developing projects outside the Paris region. In 2017 Bordeaux was where ticke- ting system software was developed for the Abidjan lagoon shuttles. The company also developed innovative products such as Urban Flows (a tool aimed at local 25 authorities and operators to improve their knowledge of network patronage and NUMBER OF EMPLOYEES fight fraud) and Bi-Mo (contactless ticke- ting that makes it possible to purchase tickets, have them validated and inspected Navocap: a national reference for Setim,expandinginLatinAmerica fleetmanagementsystems Toulouse-based The advent of Setim ENGINEERING FOR MOBILITY Navocap joined Ixxi as an Ixxi subsidiary created business in 2016. The acquisition provided Ixxi with synergies in ticketing and fleet mana- a strong position in southwestern France gement system. The acquisition bolste- and bolstered its expertise in fleet mana- red the offering in innovative solutions gement and passenger information for transport authorities. Its presence in systems. The technological know-how of Mexico City and extensive customer base its forty-plus strong team is amply in Mexico and Ecuador are strategic to demonstrated in design, manufacture and Ixxi, which wishes to expand on the Latin installation of on-board equipment, real- American market. time databases and management of radio communication. Navocap operates on 115 networks and is France’s second largest Certification to ensure greater supplier of fleet management systems customersatisfaction specialising in real-time information. ISO9001 (quality management) certification was first issued in Noisy-Le-Grand Mérignac 2015 and was confirmed and 1989 extended to include Ixxi Techside in 2017. Certification scope covers design, produc- YEAR ESTABLISHED tion, operation and maintenance of solu- tions and services facilitating transport. 7 At the same time, the continuous impro- vement aim of Ixxi and its performance 2017 115 assessment processes ensured its inclu- NETWORKS IN FRANCE sion in the Operating Excellence program run by RATP Group. Activity Report Highlights From 2017 2017 was a watershed year in the development of Ixxi. New contracts, appreciating the value of our know-how, stronger local presence, etc. These are all actions that helped Ixxi assert itself as the go-to player in ITS both in France and abroad. New contract Viva Technology in Santo Domingo trade fair Ticketing system in Abidjan inaugurated ISO 9001 Quality Certification New contract in Latin America 26th Rencontres International Public Nationales du Transport Transport Trade Public in Marseilles Fair in Montreal Implementation of an anti-pollution 8 package Assises de la Mobilité White paper on Account-Based Ticketing A new fleet management system in India Ixxi becomes a founding member of RATP Group Foundation Traffic Infra Tech Expo in India Navocap heads - experiment in ultrasounds (USC4Bus) Ixxi joins AFSCM, Association Française du Sans Contact Mobile New contract Viva Technology in Santo Domingo trade fair Ticketing system in Abidjan inaugurated Noisy-Le-Grand Mérignac ISO 9001 Quality Certification New contract in Latin America 26th Rencontres International Public Nationales du Transport Transport Trade Public in Marseilles Fair in Montreal Implementation of an anti-pollution package Assises de 9 la Mobilité White paper 2017 on Account-Based Ticketing A new fleet management system in India Ixxi becomes a founding member of RATP Activity Report Group Foundation Traffic Infra Tech Expo in India Navocap heads - experiment in ultrasounds (USC4Bus) Ixxi joins AFSCM, Association Française du Sans Contact Mobile General management THE EXECUTIVE COMMITTEE PascalAuzannet CEO ConstanceDupoy BrunoMeiller PatrickDocquier 10 CFO COO Strategy and Business Development director JulieAuffret-Muller EricRamamonjisoa JérémyKéchichian Human Resources General Counsel Secretary General director