1 Issue 36 - Summer 2019 iMindingntouch Gibraltar’s Business INNOVATION EDITION INSIDE: Hungry Monkey - Is your workplace The GFSB From zero to home inspiring Gibtelecom screen hero innovation & Innovation creativity? Awards 2019 intouch | ISSUEwww.gfsb.gi 36 | SUMMER 2019 www.gibraltarlawyers.com ISOLAS Trusted Since 1892 Property • Family • Corporate & Commercial • Taxation • Litigation • Trusts Wills & Probate • Shipping • Private Client • Wealth management • Sports law & management For further information contact: [email protected] ISOLAS LLP Portland House Glacis Road PO Box 204 Gibraltar. Tel: +350 2000 1892 Celebrating 125 years of ISOLAS CONTENTS 3 05 MEET THE BOARD 06 CHAIRMAN’S FOREWORD 08 HUNGRY MONKEY - FROM ZERO TO HOME SCREEN HERO 12 WHAT’S THE BIG iDEA? 14 IS YOUR WORKPLACE INSPIRING INNOVATION & CREATIVITY? 12 16 NETWORKING, ONE OF THE MAIN REASONS PEOPLE JOIN THE GFSB WHAT’S THE BIG IDEA? 18 SAVE TIME AND MONEY WITH DESKTOPS AND MEETINGS BACKED BY GOOGLE CLOUD 20 NOMNOMS: THE NEW KID ON THE DELIVERY BLOCK 24 “IT’S NOT ALL ABOUT BITCOIN”: CRYPTOCURRENCY AND DISTRIBUTED LEDGER TECHNOLOGY 26 JOINT BREAKFAST CLUB WITH THE WOMEN IN BUSINESS 16 26 NETWORKING, ONE OF THE JOINT BREAKFAST CLUB WITH 28 GFSB ANNUAL GALA DINNER 2019 MAIN REASONS PEOPLE JOIN THE WOMEN IN BUSINESS THE GFSB 32 MEET THE GIBRALTAR BUSINESS WITH A TRICK UP ITS SLEEVE 34 SHIELDMAIDENS VIRTUAL ASSISTANTS - INDEFATIGABLE ASSISTANCE AND SUPPORT FOR ALL BUSINESSES 36 ROCK RADIO REFRESHES THE AIRWAVES OVER GIBRALTAR 38 WHEN WHAT YOU NEED, NEEDS TO HAPPEN RIGHT NOW 40 DIGITAL ASSET MANAGEMENT: LEADERS IN INNOVATION 42 42 PASSION DRIVING INNOVATION: HEMPASSION, WINNERS OF THE 2019 BUSINESS INNOVATION AWARDS PASSION DRIVING INNOVATION: HEMPASSION, WINNERS OF THE 44 DIVERSITY & INCLUSION SEMINAR 2019 BUSINESS INNOVATION 46 BODYSTREET - NEW MEMBER PROFILE 48 MEET ERAN SHAY (GFSB BOARD MEMBER) intouch | ISSUE 36 | SUMMER 2019 4 The portfolio of responsibilities have been allocated by the Board as follows: Chairman Julian Byrne Vice-Chairperson Paul Collado Treasurer Daniel Delgado Secretary Philip Vasquez Employment Owen Smith Environment Rosana Olivare / Owen Smith / Paul Collado (Conditions of Employment Board, Labour Advisory Board, Small Business Board) Legal Owen Smith / Fiona Young / Philip Vasquez Business start-ups/EU Funding Philip Vasquez / Neville Dalmedo / Brenda Cuby (JLAG, EU Funding Board, Small Grants Board) Information & Technology Julian Byrne / Eran Shay / Brenda Cuby / Rachelle King (E-business Advisory Council) Education & Training Tony Lopez / Brenda Cuby / Rachelle King Pensions Daniel Delgado Members Benefits Janet Bearer / Eran Shay / Fiona Young Business Licensing Julian Byrne / Paul Collado Banking Neville Dalmedo Health & Safety Tony Lopez / Brenda Cuby / Rachelle King (Health & Safety Board) Business & Commerce Paul Collado Financial Services Daniel Delgado / Philip Vasquez Tourism Eran Shay / Paul Collado (Tourism Advisory Council) Wholesale & Retail Rosana Olivares International Eran Shay (ESBA Board) Restaurants & Hospitality Eran Shay InTouch Magazine Julian Byrne Design & Branding Julian Byrne Events Paul Collado / Brenda Cuby / Rachelle King Restaurants & Hospitality Neville Dalmedo / Tony Lopez GFSB Awards Eran Shay AGM/EGM- Constitution (Companies House) Owen Smith / Fiona Young Press Philip Vasquez Revenue Daniel Delgado / Neville Dalmedo Queries- start up advice Daniel Delgado / Eran Shay / Philip Vasquez ISSUE 36 | SUMMER 2019 | intouch MEET THE BOARD 5 Julian Byrne Paul Collado Daniel Delgado Philip Vasquez Tony Lopez Rachelle King Janet Bear Chairman Vice-Chairman Treasurer Secretary Eran Shay Brenda Cuby Owen Smith Fiona Young Neville Dalmedo Rosana Olivares DISCLAIMER 1 No part of this publication may be reproduced without the written Issue 36 - Summer 2019 permission of the publishers. The iMindingntouch Gibraltar’s Business intouch Publishers and the Editor have made every effort to ensure that all of the EDITORIAL DIRECTOR information within this publication is accurate, but emphasise that they cannot Julian Byrne accept responsibility for any errors or DESIGNED BY omissions. The Publishers and the Editor accept no responsibility for statements Piranha Designs Gibraltar made by contributors or for any claim www.piranhadesigns.com INNOVATION made through advertisements published EDITION in this magazine. JOURNALIST Jackie Anderson INSIDE: Hungry Monkey - Is your workplace The GFSB From zero to home inspiring Gibtelecom David Revagliatte screen hero innovation & Innovation creativity? Awards 2019 Federation of Small Businesses PUBLISHED BY The UK’s Leading Business Organisation intouch | ISSUEwww.gfsb.gi 36 | SUMMER 2019 The GFSB Issue 36 | Summer 2019 122 Irish Town, Gibraltar Tel: +350 200 47722 Email: [email protected] www.gfsb.gi intouch | ISSUE 36 | SUMMER 2019 6 CHAIRMAN’S FOREWORD ear readers, more about them. All of these businesses In June we held our summer speed It is summer now and our have risen to challenges, faced some networking meeting at La Sala. It attention turns away from of their fears and taken steps of faith, was another great success, with new DBrexit to holidays and the sun. believing in their business and pushing businesses showing up, a great breakfast As business owners it’s important to enjoy through the hurdles. At the GFSB we spread, and an opportunity to make a lot free time too, and not get sucked into believe strongly in promoting innovation, of new contacts in a short space of time. the continuous circle of running a small encouraging young and old to pursue If you haven’t been to one make sure you business. So for all our members who have their business dreams, to go out there and sign up for the next one near Christmas been working hard all year, take some give it a go. We are here to help aspiring time. time off and enjoy a good break with business leaders to get the ball rolling, your family and friends. Remember why walk them through the paperwork and get This year’s budget has not brought many you started your own business in the first them on the right path. surprises, which is a good thing. We place, freedom is normally one of those understand that the raising of minimum reasons. So choose freedom over stress. We congratulate Hempassion on winning wage affects some members, but the this year’s GFSB Innovation Awards freezing of social security and the extra Innovation is very much alive in Gibraltar. sponsored by Gibtelecom; it is a great discount in rates for certain sectors is We have been extremely impressed by the achievement and really encouraging to welcomed. The main achievement we can number of businesses that have started see this business blossom. take from the budget is the Government’s up recently and are doing something commitment to help fund the Business different. It goes to show that even in We are also working behind the scenes Improvement District for Main Street. difficult times, with challenges such as to try to make Gibraltar a great place to We are extremely pleased that this great Brexit, our community still has that strong do business. Our breakfast clubs give initiative will be able to progress quickly entrepreneurial spirit that has formed our members the opportunity to hear and and truly impact Gibraltar in the long term. nation into the powerful economy that speak to the right people in Employment, it is. In this issue we have met up with a Tax, GRA etc. We have also had some very Please get in touch if you have anything good number of local businesses that are interesting breakfast clubs covering topics you think we should cover in future doing something special, or trying to bring such as employment law, cybersecurity editions, and enjoy the a new product/service to Gibraltar. We and other issues that affect us all. Please summer. have interviewed all the finalists from the let us know if you have any ideas/ GFSB Innovation Awards sponsored by suggestions for a future breakfast club. Julian Byrne Gibtelecom, so you can get to know a little Chairman Perspective matters The future asks more of business. A need for wider knowledge, swifter actions and more agile capability. A demand to look at the world from a whole new viewpoint. Deloitte identifies the new perspectives that will drive decisions; to build confidence in shaping the solutions that matter. A fresh view on addressing your most challenging decisions awaits at: Tel: +350 200 41200 Fax: +350 200 41201 [email protected] www. deloitte.gi Merchant House, House, 22/24 22/24 John John Mackintosh Mackintosh Square, Square, P.O. P.O.Box 758, Box Gibraltar758, Gibraltar © 2017 Deloitte Limited is a subsidiary of Deloitte LLP, which is the United Kingdom affiliate© 2017 Deloitteof Deloitte Limited. NWE LLP, A membera member of firm Deloitte of Deloitte Touche Touche Tohmatsu Tohmatsu Limited Limited. ISSUE 36 | SUMMER 2019 | intouch GibTel_MonsterBundle_Ad_A4_AW_0405.pdf 1 04/05/2018 15:10 MONSTER 7 BUNDLE FOR BUSINESS Connecting your office For just has never been easier or better value. Get a great package deal on your broadband and £70 mobile plans. a month! Mobile Plan 10GB data, 1,000 SMS and 1,000 minutes (on-net) + 100 Mbps Broadband + Starter Email Hosting + Premium Web+ Hosting 24/7 customer support Visit www.gibtele.com Terms andin touchconditions | ISSUE 36apply | SUMMER 2019 Visit www.gibtele.com 8 here’s no denying that Hungry Monkey is one HUNGRY of Gibraltar’s brightest Tand most recognisable MONKEY - brands. In a period of three years, the innovative small business has revolutionised the FROM ZERO local restaurant and takeaway scene, changed the way we order food and created a mobile TO HOME app so indispensable, it should come as standard on all of Gibraltar’s smartphones. SCREEN HERO I ventured to Hungry Monkey’s (rather appropriate) Upper BY D REVAGLIATTE Town HQ to meet with its founder and CEO, Mat Caldwell to ask about his experiences of running a small business in Gibraltar, get the story behind the brand name and find out who exactly is the driving force behind their success.