THE QUARTERLY NEWSLETTER FOR TENANTS OF

Innovative energy efficient Passivhaus development

Non Shower Tenant Priority proposed for site essential repairs install Budget open for A future housing development site in Bonhill restart programme proposals P2 P4 P5 has been chosen for a new pilot scheme of Passivhaus energy efficient homes. Passivhaus homes generally need 90% less energy for heating and hot water than standard buildings and so have very low running costs. Through the use of pioneering technology including enhanced insulation, airtightness and solar power, the homes are able to retain heat from activities like cooking, using computers or showering. These activities are then used to heat the home instead of a traditional central heating HOUSING NEWS SUMMER 2021 system. Of the 26 homes currently being considered for the Pappert site, it is proposed that a number will be constructed with Passivhaus technology, with the remainder built to the Silver Standard for Energy Efficiency or Carbon Futures Net Zero.

This trial of Passivhaus is important to ensure we test our capacity to deliver these homes on a wider basis in the future”

Diane Docherty, Convener of Housing & Com- munities, said: “Our continued ambition around our new build programme is to ensure our homes enhance our residents’ sense of well- being. We can achieve this by delivering the Pictured from left to right: Gregg Reid and Robert McFadyen from the Neighbourhood Team highest quality energy efficiency standards, and reducing the running costs of our homes con- sistently and over a long period of time. This trial of Passivhaus is important to ensure we TENANTS URGED TO test our capacity to deliver these homes on a REPORT ANTISOCIAL wider basis in the future.” Our Antisocial Behaviour team New sites earmarked BEHAVIOUR for housing enants in West Dunbartonshire are being and Neighbourhood Officers are Three new sites earmarked for affordable urged to report any concerns about antisocial working more than ever before” Council housing developments have been behaviour to the Council’s helpline. acquired. The Antisocial Behaviour team and Neighbourhood The sites at Bank Street in Alexandria, Willox Officers carry out community patrols to reassure The extended hours come following a restructure and ahead Park in , and the former care home T local people and deter any negative behaviour. of a new antisocial behaviour strategy which is currently at Mount Pleasant in are added to Up to seven officers from the team conduct foot patrols being developed in partnership with Police . the previous acquistion at Queens Quay are all throughout West Dunbartonshire during the day and at Councillor Diane Docherty, Convener of Housing and identified as suitable to develop new homes. evenings and weekends, addressing antisocial behaviour, Communities, said: “Our Antisocial Behaviour team and Following approval from the Housing and gaining evidence following reports and raising repair lines Neighbourhood Officers are working more than ever before, Communities committee, work to design the or conducting fire safety checks. reinforcing our commitment to improving communities for sites will now progress. The team supported communities remotely during our tenants. At Queens Quay site C, development of a pro- lockdown but were recently able to restart their community “Patrols deter a lot of antisocial behaviour on our streets jected 30 family homes is being considered, deployment. but we know there are other behaviours which are not quite while at Mount Pleasant, a design similar to Since April last year, the team have dealt with more so visible, and so we need your help to ensure these cases the accommodation created at Creveul Court is than 1,110 complaints about behaviours including noise, are investigated properly too. The team want to support proposed. threatening behaviour and drug dealing, and working with communities, but communities can support the team by Work to design the site at the former care Police Scotland, the team continue to tackle antisocial informing them of any problems. home in Willox Park will begin, with plans for behaviour in West Dunbartonshire. “If you have concerns about antisocial behaviour, please around 20 new homes. Now, tenants are being encouraged to support the team do not hesitate to contact the helpline and report it. The Councillor Diane Docherty, Convener of to reduce antisocial behaviour by reporting any instances team will be able to offer guidance, advice and reassurance, Housing and Communities, said: “I welcome this as soon as possible. and will look into each complaint thoroughly.” clear plan for continuation of the recent growth The ASB helpline number is 01389 772048 and can be Tenants who have an issue outwith the helpline’s opening of new affordable house building throughout reached between 8.30am and 2am Monday to Friday, or hours should contact Police Scotland on 101, or in the between 3pm and 2am on Saturday and Sunday. case of an emergency dial 999. West Dunbartonshire.” P2 P3

Don’t struggle alone NEW Tenants who are struggling with rent payments as a result of the Covid-19 pandemic or for any other reason are being encouraged to get in touch. HOUSING The rent collection team can offer a range of support and advice to assist during this Councillor Docherty challenging time and beyond. COMPLETE Convener of Housing They will continue to offer tenants who have been affected by loss of income, & Communities unemployment and redundancy by assisting with applications to the Department for Work AT Better Days are coming and Pensions Universal Credit system and referrals to the Council’s Working4U service Hello everyone, and thanks for picking for employability and financial support. CREVEUL up the Summer edition of Housing News. If any tenant is in financial hardship and Hopefully by the time you are reading this, in receipt of Housing Benefit or Universal the weather has also started to pick up! Credit with a shortfall between this and COURT I am happy to see we are making positive the weekly rent charge, they can also apply steps with Covid-19 restrictions. My heart goes Tenants are enjoying the benefits of our latest high The development includes a communal garden area for out to those who have felt isolated through- for assistance via the Discretionary Hardship quality housing development at Creveul Court. tenants to enjoy and participate in gardening and social Payment Fund. out the lockdown and now feel more able to The 22 homes, including terraced cottages and accessible events. socialise with family and friends. bungalows were completed earlier this year and is now fully Friede Flynn moved into a flat at Creveul Court in March Things are looking very hopeful for the occupied. with husband James, and loves her new home. future, especially with the roll out of the A total of 75% of the properties are being offered to over She said: “I have nerve damage in my back and it is very vaccine nearing completion. I want to take this 60s including those with mobility issues or tenants who are painful for me to walk, but moving here has helped because opportunity to thank all of you for adhering HELP US currently in a home which is no longer suited to their medical it’s all on one level. to guidance to ensure the health and safety needs. “The flat is lovely and the fact that there is a lift is a big of not only ourselves but your communities. HELP U The homes have also been designed with a number of help. I’m nervous about going outside a walk on my own but Of course, although we haven’t been able with... features to make independent living possible for any tenant I’ve managed a couple of times to hold in-person meetings for a while now, REPAIRS RESTART who may have dementia, including glazed doors in kitchen since moving in as it’s easier to the Housing and Communities Committee he Council’s repairs team is pleased to be able photo taken before COVID restrictions introduced cupboards so the tenant can clearly see what is kept inside; get out and I’m so close to the has continued its business virtually and I was to resume non essential repairs within homes traditional hot and cold taps rather than mixers and con- town centre. It’s really nice to pleased to hear about the plans for trialling a RENT after Covid-19 restrictions were eased across trasting colours used on doors as well as between walls and know that I am able to do that. Passivhaus development in Pappert. Scotland. floors. “We’re really looking forward to The service had been significantly restricted since The town centre location of this development also using the garden in the summer It’s heartening to see that so much T December 2020, meaning internal repairs couldn’t benefits elderly tenants who can access local services and and spending more time with our work to make improvements in our be undertaken unless they were of an emergency nature. public transport easily. neighbours.” communities has been able to continue To apply online, visit When restrictions eased on April 26, there were approximately during the pandemic” www.west-dunbarton.gov.uk/dhp 1,800 outstanding repairs, most of which had been reported and to get further information. before lockdown was announced. These efficient homes generally need 90% To contact the team, please call The team is working through outstanding repairs in order of Emergency West Dunbartonshire Community Foodshare are continuing to offer less energy for heating and hot water than 01389 737788 reporting. It is expected to take at least six months to complete food deliveries to vulnerable residents. standard buildings so that means their ten- these, and tenants should be aware that this is likely to cause food Though the organisation’s distribution centres currently remain closed, emer- ants will have much lower running costs. delay to any newly reported non-essential repairs. parcels gency food parcels are available to anyone experiencing poverty or food If the trial is a success, we could see these Repair reporting will be monitored, and the team will respond insecurity. Food parcels can be delivered to your home the next working day. homes in other developments too, allowing to any increase in demand. available us to ensure our homes are affordable for Tenants who reported a non essential repair before lockdown tenants and also doing our bit to reduce the Post Office do not need to make contact again. Contact Community Foodshare on 01389 764135 • Tuesday – Friday 10am to 3pm impact of climate change. Tenants will be contacted by Building Services to make neces- I know that our tenants always have great account sary appointments, and all Scottish Government guidance will ideas about what else could be done to further payments be followed, including physical distancing. enhance our homes, and a small group of We thank you for your ongoing patience and support as we tenant representatives have joined forces stopping work to clear the backlog of repairs. Tenant Design Group with officers to create the Tenant Design influence look of new homes Group. The group has an opportunity to share Do you get your benefit or pension paid If you would like to log a new non-essential repair their views and influence the eventual look in to a Post Office account? which has not previously been reported, visit: Tenants will have the opportunity to influence and feel of our developments, so if anyone From November 2021, the Department https://www.west-dunbarton.gov.uk/housing/ the design and standard of future Council else wants to be part of it, contact details are for Work and Pensions (DWP) and HM Revenue maintenance-repairs/repairs-to-council-property/ new build homes as part of a newly launched with the article on page 3. & Customs (HMRC) will stop making payments, and only contact by phone if it is essential to do so at this time. Tenant Design Group. It’s heartening to see that so much work to including Universal Credit, other benefits, The group, which tenant representatives have make improvements in our communities has tax credits or your state pension, into Post volunteered to be part of, will be involved in all future been able to continue during the pandemic. Office card accounts. new build developments. The transformation at Centre81, as well as It’s important that you make the switch to They will give feedback on internal and external the community orchard at Linear Park (page a bank account before this date so you can Covid 19 – Building Services design, as well as reviewing and developing an 5) is fantastic, and I’m looking forward to still receive your payments. updated Affordable Housing Design Standard based seeing the successful Community Budgeting If you need help switching to a bank We are committed to ensuring the safety of our tenants on their own experiences as a tenant. projects use their funding awards. Don’t forget, account including getting together the ID to and employees and we will take steps to prevent the The group has already influenced the design of the if you want to make an improvement in your do so, West Dunbartonshire Council Working4U spread of Covid-19 as we undertake repairs inside new build project at East, making a range area, you can apply via the Tenant Priority team can help. homes. of suggestions which were then added into the Budget, which is detailed on Page 6. All tenants will be asked whether they have any Covid-19 protective equipment and adhering to physical distancing development. Thanks for reading, and I hope you all have symptoms when a repair is booked in - internal repairs guidance. We would ask all tenants to keep their distance Councillor Diane Docherty, Convener of Housing and Communities, said: “This is a fantastic addition to our work in delivering a safe, healthy and restful summer. If you need help, text or WhatsApp will only be carried out if tenants are symptom free. This where possible. new homes and ensuring they fit the needs of our tenants. Who better to influence the future design and increase tenant enjoy- information will be noted against the repair and the Tenants are requested to open windows prior to and during 07800 005227 ment of our new homes than our tenants themselves? They have already had such a positive input into the exciting new housing operative will ask for confirmation that this is still the case visits, to allow for adequate ventilation in the property. development at Clydebank East, and I look forward to seeing their feedback in the future.” or call 01389 738775 before entering any home. We thank you for your continued patience and support Diane Operatives will be wearing appropriate personal during this challenging time. If you wish to become involved in this group please contact Dawn Conner at [email protected] P4 P5

Tenant Priority Budget open for proposals Tenants are being encouraged to submit project ideas for community improvements to be funded with the Tenant Priority Budget. The budget, which has a total of £800,000 New shared living pilot for 2021/22, can only be awarded to improve- for young people in ments which relate to a building or land owned by the Council’s Housing service, and can’t be West Dunbartonshire used towards something which would be carried A shared living pilot scheme for young people out under an existing repair or through the Capital has been launched in West Dunbartonshire. Investment Programme. The programme, for residents aged In the past, successful improvements have between 16 and 25, aims to prevent home- included repainting carparking lines at the Littleholm lessness among young people. flats and providing a small gardening space at Applicants to the scheme enter into a shared Willox Park Sheltered Housing complex. household after going through a matching Previous completed projects have also includ- process, and each tenant has access to ed replacing close flooring, external painting, support from a key worker, including financial and improvements to outdoor communal space. advice and assistance to successfully maintain CONSULTATION WITH YOUR COMMUNITY Applications for proposals are always open and the tenancy. can be submitted by completing the online form The pilot is a partnership between West https://www.west-dunbarton.gov.uk/ Dunbartonshire Council and Simon Community TENANTS ON FUTURE OF IMPROVEMENT FUND media/4320090/tenant-priority-budget- Scotland. proposal-form-2021-22.docx Councillor Diane Docherty, Convener of or by contacting Hanne Thijs. Housing & Communities, said: “This is a great CLYDEBANK FLATS SUPPORTS NEW CANAL Email:[email protected], initiative which seeks to support young people consultation is being launched to seek feed- tel 07823 664247 by tackling affordability issues, supporting back on future options for the Brunswick them to run their own home, manage finances House, Montreal House and Quebec House I would encourage all residents and avoid social isolation. I understand the first developments in Clydebank. of these blocks to take part in PATH FOR CENTRE81 two tenants have already decorated and created The blocks, originally constructed in 1964, he Your Community improvement fund has Sustrans, West Dunbartonshire Council’s Improvement a living space they are happy with and are both A were identified for review by the Council’s Better our consultation, as the response supported the development of a new canal Fund, Cycling Scotland, Glasgow Airport Flight Path Fund thriving.” Homes Board due to their unpopularity and the blocks’ to this will have a direct effect path in Whitecrook. and Paths for All. Scottish Canals allowed a lease of the land The scheme was initially only available in layouts. The new path has transformed access to the to enable the project to go ahead. Clydebank, but additional funding from the In order to turn the blocks into a desirable location once on the eventual decision” through construction of The Your Community Improvement Fund aims to enhance Council means it can now be extended to more, a range of options are now being considered to T a new access ramp adjacent to community and neighbourhoods, by making small improvements identified support young tenants who want to settle in enhance the 78 homes and the area around them. Peter Barry, Chief Officer for Housing & Employability said: youth enterprise Centre81, making it easier and safer for by the community and is a key part of West Dunbartonshire Dumbarton and Alexandria. Options include carrying out capital works; fully refurbish- “I am pleased that we are looking at what action can be taken access between the Canal and local housing. Council’s commitment to empowering local residents. ing the blocks including trying to re-design the layout and full to get the most from this site and these homes for our As well as greatly improving access for local residents, the Councillor Diane Docherty, Convener of Housing & Communities For more information please contact: or partial demolition of the blocks for new housing. tenants. I would encourage all residents of these blocks to introduction of the path encourages active travel and promotes said: “This worthy project will make a real difference to the Janet on 07525 404055 Over the coming months, tenants will be contacted about take part in our consultation, as the response to this will cycling in the area. community and ensure it is easy for local residents to make E: [email protected] participating in a virtual meeting and a survey will be issued have a direct effect on the eventual decision about what It also links into initiatives including ClydebankCan which the most of the area along the canal. I am pleased that the or Linda on 07921 493042 aims to encourage greater use of the canal as a community improvement fund was able to support this.” E: [email protected] for tenants within the blocks to complete. should be done with the blocks in future.” Following this, all feedback will be considered and a final asset, leading to health and wellbeing benefits and increased recommendation will be made to the Housing & Communities If any tenant wishes to get in touch before final social and economic activity in and around Clydebank. This worthy project will make committee in November. consultation arrangements are made, please email: The 16 week project was led by Clydebank Housing a real difference to the community” [email protected] Assocation, and delivered in partnership with funding from Action plan for HRA Tenants will be kept informed of the progress at each stage. An action plan to ensure the Council’s compliance with Housing Revenue Account Shower install programme (HRA) Guidance has been developed in Has your property had a bathroom renewal will be added to the programme to have a shower partnership with the Joint Rent Group. in the past 12 years without having a shower fitted in the coming years. The guidance was published by the Scottish installed? Government in 2014 with the aim of ensuring If so, please get in touch to ensure you are included To request your property is added to tenants of local authorities receive the maxi- in the forthcoming Shower Install Programme. the programme, please contact: mum benefit from their rent as well as the best Any property which has received a new bathroom HousingCapitalInvestment@ Community Capacity standards of service. but does not currently have an overbath shower west-dunbarton.gov.uk or call 01389 772085. Of the 27 assessment criteria, West - Building Support bartonshire Council complies fully with 21. Do you have an idea for a project that you The action plan created will focus on the need support to get off the ground? work needed to reach full compliance. Tenant’s voice with Frances McGonagle community orchard Are you a member of a community group that The Joint Rent Group was set up in 2016 to Stronger together repairs easily – it’s a basic service our landlord needs to A total of 40 fruit trees have been planted in Drumry’s ronment Trust, WDC needs some help to get organised and achieve ensure the HRA delivers value for money for We continue to have our liaison meeting provide. Linear Park as part of a new community orchard. Greenspace Service, The your goals? The Communities Team can offer tenants, and is made up of elected members, with housing managers and the Housing We are also ensuring that the Housing Revenue Account Apple, pear and cherry trees will provide an abundance of Men’s Shed Clydebank that help. We can provide: council officers and tenant volunteers. Convener to raise issues important to is managed to the maximum benefit for current and future nutritious fruit for the community in a few years time. The and WDC Regulatory • Help with group governance and Frances McGonagle, a tenant member of the tenants. tenants. WDC like some other Councils were considering idea for the project was first raised during a Your Community Services. group development Joint rent group said: “We look forward to the We had raised concerns even before lock- using HRA to plug gaps in the Council’s General Fund. This walkabout in the area with local residents, primary and Councillor • Committee skills training day when we do fully comply with this guidance down about the length of time it often takes was prevented and along with other tenant groups and secondary pupils and the Community Council. Diane Docherty, Convener of Housing & Communities, said: • Advice and practical help on how to as it will mean that transparency and value for to get through to repairs and we are now the Tenant Regional Network we are working to get clearer After further consultation with local people, including idea “I am delighted to see this idea come to fruition, as the engage and consult with your members money are embedded firmly in housing services.” getting info on call times shared with us which validates Government guidance given to landlords. development sessions in St Eunan’s and Linnvale Primary community orchard will benefit the people of Drumry and/or your community what we have been saying. We will continue to raise this We continue to fight for tenants rights and if you have an School, it was agreed the community orchard should be for years to come. This is a great example of how we can • Help to apply for suitable funding For more info contact Jane Mack on concern as the phone lines reopen for non emergency issue you think we should take forward please get in touch. planted in an under used part of the park. make great things happen in your communities by working • A place to hold virtual meetings 07983 542993 repairs, the phones will be busier but resources need Keep safe and take care of yourself, your loved ones and The project was delivered in partnership with local together. E: [email protected] If you would like to find out more contact: to be put in place as tenants need to be able to report neighbours. tenants and residents, local primary schools, the West “It also shows the value of community walkabouts, and Visit: www.west-dunbarton.gov.uk/housing/council- Dunbartonshire Council Communities team, Linnvale and listening to the people who know their communities best – [email protected] or housing/tenant-participation/joint-rent-group/ To join the group or to raise an issue, email: [email protected] or go to: www.wdtro.org.uk for more information Drumry Community Council, West Dunbartonshire Envi- its residents.” call 07795 540160 P6 P7

CLYDEBANK CLYDEBANK 1 LOMOND 2 LEVEN 3 DUMBARTON 4 KILPATRICK 5 CENTRAL 6 WATERFRONT HAVE YOUR SAY THROUGH JAMES BOLLAN KAREN CONAGHAN JIM FINN DENIS AGNEW GAIL CASEY ELECTED 4 ENDRICK WAY COUNCIL OFFICES COUNCIL OFFICES COUNCIL OFFICES COUNCIL OFFICES ALEXANDRIA COLLEGE STREET CLYDEBANK TOWN HALL CLYDEBANK TOWN HALL CLYDEBANK TOWN HALL CONSULTATIONS MEMBERS G83 0UR DUMBARTON G82 1NR CLYDEBANK G81 1UA CLYDEBANK G81 1UA CLYDEBANK G81 1UA enants will be given the opportunity to give Councillor Diane Docherty, Convener of Housing & T: 01389 737506 T: 01389 737237 T: 01389 738520 T: 0141 952 8954 T: 01389 738587 feedback on housing through two consulta- Communities, said: “Our tenants are at the heart of every 2017 - 2022 M: 07803 668766 M: 07766 511565 M: 07961 713007 M: 07909 891242 tions planned for later this summer. decision we make so I cannot stress enough how important The Allocation Policy consultation will seek the their views are. I would encourage all tenants to take the JONATHAN McCOLL IAN DICKSON DAVID McBRIDE DOUGLAS McALLISTER JIM BROWN WILLIAM HENDRIE views of tenants and those on the housing waiting time to participate in these important surveys. Consulting COUNCIL OFFICES COUNCIL OFFICES COUNCIL OFFICES COUNCIL OFFICES COUNCIL OFFICES COUNCIL OFFICES Tlist about how properties are allocated to new tenants. The with tenants about housing policies and services is an COLLEGE STREET COLLEGE STREET COLLEGE STREET CLYDEBANK TOWN HALL CLYDEBANK TOWN HALL CLYDEBANK TOWN HALL results of the consultation will influence a new Allocation important way for improvements to be made.” DUMBARTON G82 1NR DUMBARTON G82 1NR DUMBARTON G82 1NR CLYDEBANK G81 1UA CLYDEBANK G81 1UA CLYDEBANK G81 1UA Policy which seeks to improve the process for current and T: 01389 737511 T: 01389 737712 T: 01389 737367 T: 01389 738745 T: 01389 738559 T: 01389 738650 future applicants. For further details on the Local Housing Strategy M: 07769 367035 M: 07766 511410 M: 07961 711664 M: 07961 713010 M: 07943 813111 A further consultation will be held to obtain tenant views email: [email protected] SALLY PAGE CAROLINE McALLISTER IAIN McLAREN LAWRENCE O’NEILL DIANE DOCHERTY DANIEL LENNIE on housing issues in the area ahead of the development of the Local Housing Strategy. The Local Housing Strategy sets For the Allocation Policy Review email: COUNCIL OFFICES COUNCIL OFFICES COUNCIL OFFICES COUNCIL OFFICES COUNCIL OFFICES COUNCIL OFFICES COLLEGE STREET COLLEGE STREET COLLEGE STREET CLYDEBANK TOWN HALL CLYDEBANK TOWN HALL CLYDEBANK TOWN HALL out plans to address housing for the next five years, so it is [email protected] DUMBARTON G82 1NR DUMBARTON G82 1NR DUMBARTON G82 1NR CLYDEBANK G81 1UA CLYDEBANK G81 1UA CLYDEBANK G81 1UA vital that tenants and residents have their say. ALBA Both consultations will be promoted widely on the Council’s To join the Interested Tenant Register email: T: 01389 737749 T: 01389 737172 T: 01389 737505 T: 01389 738704 M: 07741 296890 T: 01389 738599 M: 07766 901124 M: 07766 512236 M: 07766 902747 M: 07909 890842 M: 07741 296922 social media channels and the website, and those who have [email protected] joined the Interested Tenant Register will have information or call 07983 542993 MARTIN ROONEY JOHN MILLAR BRIAN WALKER JOHN MOONEY MARIE McNAIR sent directly to them. COUNCIL OFFICES COUNCIL OFFICES COUNCIL OFFICES COUNCIL OFFICES COUNCIL OFFICES COLLEGE STREET COLLEGE STREET COLLEGE STREET CLYDEBANK TOWN HALL CLYDEBANK TOWN HALL DUMBARTON G82 1NR DUMBARTON G82 1NR DUMBARTON G82 1NR know your CLYDEBANK G81 1UA CLYDEBANK G81 1UA Community garden receives welcome donations from CCG T: 01389 737579 T: 01389 737882 T: 01389 737585 councillors T: 01389 738538 T: 01389 738743 M: 07909 890846 M: 07961 713003 M: 07766 991640 M: 07538 842583 M: 07909 891237 Work to create a community garden at Bedford Avenue is gathering pace after materials were donated by the Council’s housing building partner Dawn Conner, Housing CCG. Development Officer (new supply) The firm provided paint, brushes, rollers and boots to Scottish Housing Regulator allow a shipping container to be renewed so it can be used for storage at the site. West Dunbartonshire Council will What three words best describe you? HOUSING TO 2040 assurance is required and if there work with the Scottish Housing Reg- Resilient, tenacious, friendly. The donations mean that this early stage of work has been able to begin while the team await the outcome of ulator (SHR) to determine whether are any improvements necessary How long have you worked for the Council? funding applications. improvements to its homelessness in this area. Five and a half years. service can be made in the wake of Councillor Diane Docherty, Convener If you would like to get involved with the community the pandemic. of Housing & Communities,said: “We Where did you work before remain committed to tackling home- West Dunbartonshire? garden please contact Stephen on 07931 552327, In West Dunbartonshire, Covid-19 I lived in Warsaw, Poland, for six years prior email: [email protected] or message played a part in an increase in home- lessness and to ensuring our most to working for WDC and to get me back into North & South Drumry TRA on Facebook. less incidences over the past year. vulnerable residents get the support working in Scotland, I volunteered for Shelter Now as part of an Engagement Plan they need. and then studied for the Diploma in Housing at Pictured (from left to right): John, Gavin, Stephen and Joumaa published by the SHR for the authority, “Due to impact of the Covid-19 Stirling University. West Dunbartonshire Council has pandemic we have seen an increase in committed to continued focus on homeless incidences, but our team has What’s your favourite part of your job? continued to offer support throughout. Hearing that something I have helped with has services for people who are homeless. “We are happy to work with the made a fundamental difference to a tenant’s life. Youth Alliance Community projects benefit from The Regulator will discuss with the In one of our new homes, a tenant told me that Council the impact of the Covid-19 regulator to have an in-depth look at since they moved into their new home, their summer sessions Community Budgeting pandemic on outcomes for people who the service and should any improve- sleeping and breathing had improved and West Dunbartonshire Council will play standard of the homes we offer is high. are threatened with, or are experiencing ments be necessary, we will ensure offer activities for A total of £150,000 has been allocated to 40 com- a part in delivering the Scottish Gov- Our commitment to this was strength- these are undertaken promptly.” consequently they were more active and munity projects as part of the Council’s Community homelessness and how the Council is happier. ernment’s long term plan for improved ened last year in our Social Housing The SHR publishes an Engagement young people Budgeting scheme. working with Registered Social Landlord housing throughout Scotland. Improvement Plan (SHIP) which detailed partners to provide accommodation. Plan for every local authority each year, What’s the funniest moment you’ve The successful projects were selected following a public A host of fantastic opportunities The Government recently published 1200 new social housing properties to be Based on these discussions, the SHR based on statistical information on the had? When we were working in the online vote and include a wide range of initiatives that will for young people have been their Housing to 2040 report, which out- introduced by 2026. will determine whether any additional services provided. office, we would have endless laughs lined up as part of the Youth benefit the communities in which they are based. lines a vision for the next 20 years with a “The route map from the Scottish listening to stories from colleagues The project with the most votes was West Dunbartonshire and I really miss that in my home office. Alliance Summer Sessions. route map for taking housing forward. Government outlines all the factors The sessions give young people Community Foodshare followed closely by Golden Friend- Its main aim is for everyone to have a that are likely to impact on the housing If you could do any other job for day what aged between 10 and 18 a chance to participate in a wide ships. safe, good quality and affordable home system over the next 20 years and how would it be I would like to do the same job, but range of sporting, artistic, leisure and cultural experiences while taking into account external factors we can continue to make progress. We Corporate Fraud team activity 2020/2021 in New Zealand, but would need to be for more during the summer break. The full list of successful groups can be found here: including changes in technology, energy look forward to helping to translate this than one day! Almost £450,000 worth of fraudulent or mistaken claims have been Participants also engage in highlight trips and activities and climate change, health and popula- vision into reality for West Dunbarton- identified by the Council’s Corporate Fraud team in the past year. How do you like to unwind after a hard day’s during the sessions, and receive healthy and nutritious https://www.west-dunbarton.gov.uk/ tion. .” communitybudgetingphase5 The team received 124 referrals from a variety of sources including mem- work? The last year has made me appreciate meals each day. Areas for further consideration in the The report will guide the new West bers of the public, Government agencies and via the National Fraud Initiative. the smallest of things. I am fortunate that I live The Summer Sessions, which begin on Tuesday 29 June, report are included under the themes of Dunbartonshire Council Local Housing Of those, 119 were progressed as investigations, leading to the detection of in the countryside, so walking my are facilitated by a group of partner youth work agencies more homes at the heart of great places, Strategy 2022- 2027, which is currently dog, having a takeaway coffee and spending Diane Docherty, Convener of Housing & Communities, a number of fraudulent claims for public money through benefits. and specialist workers including dance instructors, circus affordability and choice, affordable being drafted. Steps have already been taken to recover the money involved and eight cases lots of time with my neighbours. skills instructors and outdoor educators. said: “This phase of the Community Budgeting initiative warmth and zero emission homes and was yet another brilliant example of community spirit. have been reported to the Procurator Fiscal. If you could create an invention to make your improving the quality of all homes. Further information on Working in partnership with Housing, the team also recovered two Council For further information on sessions in your area visit: This was a completely digital process due to the pandem- job easier, what would it be? A maintenance Councillor Diane Docherty said: “In Housing to 2040 can be found properties from tenants not living in them. This and other preventative work www.padlet.com/working4u/youth email yaactivities@ ic, and it was great to see almost 3,500 votes cast, as robot who lived on every street and who could West Dunbartonshire, we are extremely on the Scottish Government’s by the team, prevented more than £221,000 worth of potential fraud to the repair houses instantaneously. west-dunbarton.gov.uk or call 01389-738775 this ensured that the community themselves had a say proud to be creating multiple new build website here: public purse. in which projects were allocated a share of the funding. developments and providing so many What’s the best piece of Plan B Councillor Diane Docherty, Convener of Housing & Communities said: Please note that places may be limited due to ongoing Covid-19 “I look forward to seeing how each of the successful residents with good quality, energy advice you have ever been restrictions, and this year’s sessions will be exclusively outdoors, bidders progress with their projects and I thank everyone https://www.gov.scot/ “The Corporate Fraud team are doing an important job protecting public money given? Always have a Plan B. efficient and affordable homes. We publications/housing-2040-2/ from fraudsters who seek to wrongfully claim it.” and in line with Scottish Government COVID-19 Guidelines. who took part in the process.” continue to work hard to ensure the P8

USEFUL PHONE NUMBERS Fertile Ground West Dunbartonshire Council Contact Centre can be reached on A poem by Angus Ferguson, a tenant from Clydebank 01389 738282 and is open: Monday to Thursday, 9am - 4.30pm, An animal once firmly placed in the wild, Friday 9am to 3.30pm. Has found a new niche as a substitute child. The contact centre can direct your call on any And held with regard that can border on passion, housing matter. There is a lot of useful They’re now ‘de riguer’, if you like, height of fashion. information on our website which is updated regularly. Please visit: www.west-dunbarton.gov. From mini to maxi, and those in between, uk To own one, or more, is to be in the scene. Clydebank Can Gala Repairs But not every guardian, if truth be told, A gala event with a range of entertainment and activities Call us on Freephone 0800 073 8708 during office hours 8.30am - to 4.30pm Monday to The toileting task is so keen to uphold. is being held in Three Queens Square this summer. Thursday and 8.30am to 4pm on a Friday. Their darling’s gross leavings they blithely disclaim, The Clydebank Can project, which aims to bring new life Alternatively, you can email the repairs service to the canal, will work with partners to host the event in June. on: Untroubled the horror is some other’s bane. Entertainment will include music sessions from [email protected] Should we rest ‘laissez faire’ – that’s how they see fit. Awestruck Academy and activities organised by Y Sort It. or visit the website: Further information on the event will be shared on www.west-dunbarton.gov.uk/housing/ Though the streets of the township are studded with it, maintenance-repairs. No wandering Bankies see Scotland’s fair views, the project’s Facebook page, which can be found by searching on the social media site for Clydebank Can. Outwith these hours or to report an emergency Conditioned to gaze merely yards from their shoes. The project recently ran a free eight-week online repair call 0800 197 1004. A stance once erect, past being recouped, photography course in partnership with Inclusive Images, which had participants out and about the Gas Heating Repairs And now universally known as ‘ the stooped’. Clydebank and area taking photographs. (City Technical) 0844 579 6493 Must it take those who aught to promote civic pride, General To measure their length with inglorious slide, Council Tax 01389 737444 Quiz winner Special (bulky) uplifts - 01389 738282 Their meetings cut short, and never complete, Congratulations to Andy Thomson, Grass cutting 01389 608412 To escape the miasma surrounding their feet. pictured with his devoted dog Litter Hotline 01389 772059 Marley, who was delighted to Environmental Health 01389 738290 Could it be that the problem endures to the last, win the Spring quiz. Pest Control 01389 738282 With humanity’s story consigned to the past. Andy, from Parkhall, said: “I do Waste Aware 0845 111 0050 Trading Standards 01389 738519 As seas boil dry and the rocks melt with the sun, always read the Housing News Caretaking Service 01389 738282 Will the last words upon it be ‘nothing was done’. so was dead pleased to win the Dog Warden 0141 951 7957 quiz - brilliant.” Home Content Insurance 01389 737867 Anti Social Behaviour (inc. dog fouling) All anti social behaviour incidents can be report- ed WAYS TO PAY YOUR RENT on 01389 772048 8:30am - 2am Monday - Friday Try our quiz! and 3pm - 2am Saturday - Sunday Through your bank... For your chance to win a £25 shopping voucher, This is our preferred method for you to pay your rent. It’s easy for you email completed entries with your name, address Fraud Investigation 01389 738217 to set up a Direct Debit or Standing Order, offering you peace of mind and contact number by 2nd August 2021 to: Team Covers tenancy, procurement, Council Tax, and convenience. You can accessthe forms online to set up these [email protected] WIN! social care, employee and Blue Badge fraud payments with your bank. Alternatively, you can phone or text your SHOPPING£25 answers to 07983 542993. VOUCHER Help with Homelessness At any PayPoint outlet... Homeless Emergency (24 hour freephone) There are 85 PayPoint outlets within West Dunbartonshire. 0800 197 1004 Find out your nearest PayPoint by visiting: 1. What time does the Council’s antisocial behaviour helpline www.paypoint.com/en-gb/consumers/store-locator operate each day so tenants can raise concerns or make Homeless & Housing Options Hub Payments can be made by cash and debit card. reports? Clydebank 01389 776400 a) 1pm b) 2am c) 12am Dumbarton 01389 776400 By telephone or internet... Alexandria 01389 776400 You can use your debit or credit card to make payment by: 2. The new community orchard at Linear Park is Open 9am to 4.30pm, Monday to Friday growing which types of fruits? = visiting our website www.west-dunbarton.gov.uk and a) Apples, pears and cherries Home from Home (furniture re-use centre) clicking on the ‘Pay It’ button to go to the payments page b) Apples and strawberries 01389 733733 = using our 24hr automatic telephone payment service on c) Apples and bananas 0161 622 6948 Social Work Adults and older people = calling our Contact Centre on 01389 738282 3. In the vision for Housing in 2040 which of these Clydebank 01389 811760 is not included? Dumbarton 01389 776499 At the Post Office... a) Energy efficient housing Children & families (all areas) 0141 562 8800 By swiping your rent card at any Post Office, you can pay by cash b) Homes at the heart of great places or debit card. c) Garages for hoverboards Women’s Aid Dumbarton/Alexandria 01389 751036 Clydebank 0141 952 8118 Relationship Scotland 0141 248 5249 Other formats This document can be viewed as a PDF on our website: http://www.west-dunbarton.gov.uk/housing/housing-news/ Working4U It can also be provided in large print, Braille or on audio cassette and can be translated into Benefits and money advice, different community languages. Please contact: Corporate Communications, Council Offices, employability and learning 01389 738282 16 Church Street, Dumbarton, G82 1QL. Tel: 01389 737000 General Numbers for Advice and Assistance Don’t miss the MY BUS (bookable bus service next edition of for elderly and disabled) 0141 333 3252 Housing News due out in Energy advice - LEAP 01389 744693 autumn 2021! or email [email protected]

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