Qualifications & Experience Global. Local. Total

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North America United Kingdom United Kingdom c2c (London – South Essex) National Express Transit UK Coach Midland Metro (light rail) Stock Transportation (School) The Kings Ferry Europe Durham School Services Europe and Northern (School) Africa Germany (Starting 2015) Petermann (School) ALSA Spain Global. United Kingdom ALSA Morocco West Midlands Eurolines Coventry City to City (Germany) Local. Dundee Spain and Northern Africa ALSA Spain Total. ALSA Morocco

North American Global. Local. Total. Clients:

• Arlington County Division of Transportation, ART Arlington Transit, VA • Auglaize County, OH • Clinton County, OH Darke County, OH • For more information: Fairfield County, OH • Email: [email protected] Hamilton County, OH • Web: www.nationalexpresstransit.com • Hardin County, OH • Licking County Transit, OH • Logan County, OH • Mercer County, OH • Massachusetts Bay Transportation Authority Association Memberships (MBTA), MA • Perry County, OH • Piedmont Area Regional Transportation, NC • Port Authority of Allegheny County, PA • Scioto County, OH • Solano County Transit (SolTrans), CA • Southern Illinois University Saluki Express, IL • Toronto General Hospital, ON • Tri-Town Transit, ON • Western Illinois University Go West, IL • Westmoreland County, PA Qualifications & Experience

Copyright © 2013 National Express Transit Corporation Our Vision is to provide the safest, highest quality Transit Services Resource Flow Diagram transportation services for our customers and the Transit Division Division Peter Settle communities we serve - on time, every time. Chief Executive Officer

Terry Wilson* solutions Kathy Forman Mike Rushin Brian Sullivan Cristen Kogl* Human Director of Chief Operating Chief Marketing General Counsel Resources Area Finance Officer Officer Fixed-Route Manager • Urban and suburban fixed-route transit • Rail feeder shuttles, trolleys and commuter services Ø Rick Cozza*, Ø Mark Millan, Ø Mark Foster, Vice Ø Reno Navarette, Ø Cindy Kent*, HR Assistant General Pricing Manager President, Business and Benefits Counsel, Risk Operations Development – Director Ø Tom St. Martin, West Paratransit / Demand Response Ø Gayle Gray*, Integration Ø Tom Greufe, Vice Ø Michelle Assistant General Manager President, Safety Ø John Duncan, Salzman*, • ADA Paratransit, dial-a-ride, senior shuttles and supplemental paratransit Counsel, HR and Business Recruitment • Services for the developmentally disabled Labor Relations Ø Erin Ridley, Senior Ø Gregg Harrington, Development – Manager Accountant Vice President, East Ø Contract Maintenance Ø Payroll Compliance and Ø Sarah Horner, Ø Dolly Rettig, Administration Review Staff Accountant Ø Bill Forsythe, Vice Senior Marketing Airport and Campus Shuttle President, Manager Strategic Projects • Airport parking, rental car and employee shuttle services Ø Tina Tkach, • Airport to City Shuttle Services Ø Regional/General Marketing Managers Manager • Student, Staff, and Visitor and Faculty Shuttle Services

Shared Services Unique Focus on Start-Ups and Transitions Training • Information Technology Help Desk • Call Center Support • Dispatch & Scheduling Software Support • Enterprise Solutions • Maintenance Information Systems • NTD Reporting • Purchasing & Procurement • Sustainability Programs • Real Estate With more than 270 combined years of experience in the transit * Resource shared with National Express Corporation. industry, the National Express Team is uniquely able to manage ★ Safest Vehicles operations in nearly any transportation environment. Our focus on Recent Safety Accolades! ★ Safest Operators strategic, selective growth ensures that we are always staffed In 2011, the American Public Transportation appropriately to address the challenges of starting new contracts. Association (APTA) recognized our Arlington County, ★ Safest Choice! Our recent transition for the Piedmont Authority for Regional Virginia location with its Gold Bus Safety Award in ★ Slashed accident rates between 53% Transportation is an excellent example of our ability to “turn on a the bus contractor category. and 85% below previous contractors dime”! In June 2012, this same operation ★ was awarded the Commonwealth Most comprehensive operator of Virginia Governor’s training program in the industry “From the moment I received the National Express project proposal Transportation Safety Award in ★ New-hire bus operators receive 16 to the time I saw our vehicle pull out on December 1, 2012; your the category of Public hours of customer service training Transportation Safety. Corporate Support Team managed everything expected and ★ All employees receive emergency unexpected to accomplish a smooth transition. I look forward to In May 2013, National Express’ management and security training seeing how the local staff performs during our contract term. A bar Westmoreland County Transit has been set high for your onsite personnel to perform at the level location will be honored with a ★ Our trainers are Smith-System that has now been established by the transition team.” Certificate of Merit for its safety certified for defensive driving - Scott Rhine, Executive Director, PART achievements at the annual APTA techniques Bus and Paratransit Conference.

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North American Global. Local. Total. Clients: