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Quarterly Performance Report Quarterly Performance Report 2014-15 Quarter 2 SCOTTISH FIRE AND RESCUE SERVICE November 2014 Report Prepared by Performance Data Services About the statistics in this report The activity totals and other statistics quoted in this report are internal management information published in the interests of transparency and openness. They are provisional in nature and subject to change as a result of ongoing quality assurance and review. Because all statistics quoted are provisional there may be differences in the period totals quoted in our reports after original publication which result from revisions or additions to the data on our systems. The Scottish Government publishes Official Statistics each year which allow for comparisons to be made over longer periods of time. Quarterly Quarterly Performance Report 1 Quarterly Performance Report 2014-15 Quarter 2 Table of Contents KEY POINTS AT A GLANCE .......................................................................................... 3 SCOTTISH GOVERNMENT TARGETS ................................................................................ 4 RESPONSE AND RESILIENCE ......................................................................................... 8 TOP 15 INCIDENT TYPES ATTENDED ........................................................................... 8 CALL HANDLING TIMES .......................................................................................... 9 RESPONSE TIMES ................................................................................................. 10 AVAILABILITY OF RDS CREWS ................................................................................. 11 PREVENTION AND PROTECTION .................................................................................. 12 GENERAL ......................................................................................................... 12 HOME FIRE SAFETY VISITS ...................................................................................... 12 ENGAGEMENT PROGRAMMES .................................................................................. 14 ENFORCEMENT ACTIVITIES ..................................................................................... 17 FIRE ENGINEERING ACTIVITIES ................................................................................ 17 FIRE INVESTIGATION ACTIVITIES............................................................................... 18 UNWANTED FIRE ALARM SIGNALS ............................................................................ 18 STATISTICS FOR QUARTER 2 ................................................................................ 18 GENERAL PROGRESS ON UFAS............................................................................. 19 PEOPLE AND ORGANISATIONAL DEVELOPMENT ............................................................... 20 FIREFIGHTER TRAINING AND DEVELOPMENT ................................................................ 20 STAFF ABSENCES ................................................................................................. 22 DETAILED KPIS ..................................................................................................... 23 GLOSSARY OF TERMS AND ACRONYMS ........................................................................... 24 Quarterly Quarterly Performance Report 2 Key Points At A Glance During Quarter 2 of 2014-15 we: . Attended a total of 23,199 calls for assistance, which included o 6,907 automated fire alarm signals subsequently found on attendance to be equipment-related false alarms, an increase of 5% on the same quarter last year o 1,177 accidental dwelling fires this quarter, with the total attended since the start of the financial year now 2,361 against a target of 2,167 o 600 road traffic collisions (RTCs) . Conducted 16,559 home fire safety visits, at which we fitted or replaced 12,866 smoke detectors . Audited 1,726 non-domestic premises for fire safety . Trained 4,281operational staff in a range of core skills, against a target of 5,469 . Provided specialist fire investigation units at a total of 130 incidents . Conducted 46 fire investigations jointly with the Police and other agencies . Provided Fire Safety Enforcement teams for all venues that were part of the 2014 Commonwealth Games held in July and August 2014, and also for a range of other public events including T In the Park and the Scottish Open golf tournament Quarterly Quarterly Performance Report 3 Scottish Government Targets In Annex B of the Scottish Government’s Fire and Rescue Framework for Scotland 2013 there are six broad targets which the SFRS is tasked to achieve. These relate to reductions in fire fatalities and casualties, special service casualties, accidental dwelling fires, non-domestic fires, and firefighter safety and attendance management. Although these are primarily annual targets we monitor our cumulative progress towards their achievement each year on a quarterly basis. This helps us to ensure that our activities are making the contribution expected of us in line with the Scottish Government’s National Outcomes. Target 1 - Reducing fire fatalities and casualties, by 5% a year ` Table 1 - All Fire Casualties Actual Estimated Targets % change Total Estimated Casualty Casualty Total from 3yr Year Totals Fatalities Casualties1 Casualties Population2 Rate3 Rate Casualties RAG average 2011-12 to Q2 29 476 505 5,254,800 96.1 rates used to 2012-13 to Q2 20 447 467 5,313,600 87.9 compute estimated 2013-14 to Q2 21 576 597 5,327,898 112.1 target rate and value 2014-15 to Q2 13 404 417 5,327,700 78.3 93.7 499 -20.7% Notes: 1. Excludes precautionary checkups 2. Source: General Registry Office of Scotland / Scottish Government 3. Per million population This target relates to the total for all fire casualties and fatalities to the current quarter, not just those resulting from accidental dwelling fires. For clarity we show separate subtotals for fire fatalities and non-fatal fire casualties in the second and third columns above. The total number of casualties to the end of the second quarter, 417, is considerably lower than the 597 recorded for the same period last year. The resulting rate of casualties per million population is 78.3 for this quarter, the lowest rate for the periods shown. The estimated target set for this quarter is computed by projecting a 5% reduction on the average of the first-quarter rates from 2011-12 to 2013-14. The computed target ceiling inclusive of the 5% reduction is 93.7 casualties per million population (or 499 casualties in absolute terms). As the actual rate of 78.3 per million is lower than the 5% reduction target figure we classify this target as green this quarter. There were six fire fatalities recorded in the second quarter of this year out of the total of 13 for the first two quarters. All were individual fatalities in separate incidents. Of the six fire fatalities this quarter, three resulted from accidental dwelling fires in South Lanarkshire, Fife, and Aberdeen City, one from an accident involving a light aircraft in Argyll &Bute, one from a fire in a park in Glasgow City, and one listed as a deliberate fire on retail premises in Moray. There were 188 non-fatal fire casualties recorded in the second quarter of this year out of the total of 404 for the first two quarters, the lowest recorded for any quarter over the past five years, and a considerable reduction on the total of 286 fire casualties recorded in the second quarter last year. We recognise that the number of non-fatal fire casualties can vary considerably up or down from quarter to quarter for reasons that are not clear. Quarterly Quarterly Performance Report 4 Target 2 - Reducing special services casualties Table 2 - Special Service Casualties Actual Estimated Targets % change Total Estimated Casualty Casualty Total from 3yr Year Totals Fatalities Casualties1 Casualties Population2 Rate3 Rate Casualties RAG average 2011-12 to Q2 63 1,042 1,105 5,254,800 210.3 rates used to 2012-13 to Q2 66 1,026 1,092 5,313,600 205.5 compute estimated 2013-14 to Q2 70 1,064 1,134 5,327,898 212.8 target rate and value 2014-15 to Q2 68 983 1,051 5,327,700 197.3 209.4 1,116 -5.9% Notes: 1. Excludes precautionary checkups 2. Source: General Registry Office of Scotland / Scottish Government 3. Per million population This target relates to the total number of fatal and non-fatal casualties recorded at the following types of special service attendances: RTCs, rescue/release of persons, rescue or evacuation from water, other transport incidents, and flooding. The total number of special service casualties recorded to the end of the second quarter, 1,051, is the lowest recorded in the past six years and is 5.9% lower than the three-year average for the same period in the preceding three years. As the reduction recorded exceeds the target set we classify this indicator as green. Although the total number of casualties recorded is lower than the three-year average the number of fatalities recorded in that time period (68) is similar to the same period last year (70). Of the fatal casualties recorded 55 result from RTCs, a figure that has been increasing slightly over the past three years. Non-fatal RTC casualties have declined to a six-year low of 863 from 1,170 in 2009-10. For the non-RTC special services, there were 8 fatalities and 22 non-fatal casualties recorded for Rescue or Evacuation from Water. For the same period from 2011-12 to 2013-14 the total for fatalities recorded each year was 13, 8 and 10,
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