HOME VISITS ZERO TOLERANCE

Whilst we encourage our patients The practice operates the NHS Zero to come to the surgery, where we Tolerance policy. Patients who have the proper equipment and are violent or abusive to the doctors, facilities available, we do their staff or any person present appreciate that this is not always on the practice premises or in the possible. In this respect, if you do place where treatment is provided need a home visit, you can help us you will be removed from the practice by calling reception on 01274 list with immediate effect. Group 957846 before 10.00am.

REPEAT PRESCRIPTIONS Practice

Requests can be made by calling in Providing Quality care in the at the surgery and completing a Heart of Cleckheaton. prescription request form, Cleckheaton Group Practice alternatively you can now order CQC overall rating Cleckheaton Group Practice prescriptions online. Please note Good Cross Church Street we need two full working days for 7 November 2016 Cleckheaton prescriptions to be processed. West , BD19 3RQ.

Please note that we do not accept Telephone- 01274 957846 prescription requests over the Website- www.stjohnshousegp.co.uk telephone or from a third party.

PRACTICE STAFF APPOINTMENTS OPENING HOURS DOCTORS Monday-08.00- 18.00 You can make an appointment by Tuesday-08.00-18.00 calling reception in person or by Dr Sarah L Nicholls (f) Wednesday-08.00-18.00 telephoning 01274 957 846 between MB BS (London 1990) Thursday-08.00-18.00 08.00-18.00 Monday to Friday. Friday-08.00-18.00 Dr Sharon M Nicholl (f) Appointments with a doctor can be Saturday-Closed MB BCH (Dublin 1997) booked at any time up to three Sunday-Closed Dr Hannah L Hughes (f) months in advance. We now also have MBCHB BSc (Hons), DRCOG nMRCGP GP appointments available online. Extended Hours ( 2005) Please ask reception for further The Nursing team offer early morning information. appointments throughout the week. Dr T Manzoor (m) 7.30am-8.00am MbChB, MRCGP Urgent Access Clinic Dr E Hodgeon (f) Every morning we run an Urgent When we are closed MBBS RCGP DFRSH Access Clinic this is a “sit and wait” clinic; intended for urgent cases that If you need medical advice when the need to be seen on that day and surgery is closed please telephone NURSES cannot wait until a routine the surgery number 01274 957846 Sister Rachel Wharton (f) appointment is available. The time and you will be put straight through Sister Jo Lee (f) that the clinic operates depends on to the out of hours service. Madeleine Nicholls (f) levels of staffing, so it can change Alternatively you can call 111 when Clair Ottewell (f) every day. you need medical help fast but is is not a 999 emergency. NHS 111 is a HEALTH CARE ASSISTANTS WE ASK THAT PATIENTS TELEPHONE fast and easy way to get the right Kiran (f) 01274 957846 BETWEEN 8am and help, whatever the time. 10am IN THE MORNING TO BE NHS 111 is available 24 hours a day, PRACTICE MANAGER ALLOCATED A SLOT IN THE URGENT 365 days a year. Calls are free from Emma Marshall (f) ACCESS CLINIC FOR THAT DAY. landlines and mobile phones.

In a genuine emergency you should call 999