5-STEP ACTION PLAN! Ebudde™ Mobile Meets You Wherever You’Re at in the Girl Scout Cookie Season

VOLUNTEER COOKIE MANUAL 2020-2021

New volunteer? We’ve got you covered with a 5-STEP ACTION PLAN! eBudde™ Mobile meets you wherever you’re at in the Girl Scout Cookie Season

The largest girl-led entrepreneurial program in the world is moving forward in bold ways. We’re offering you more options than ever as a volunteer to build the foundation for entrepreneurship and guide girls to success, while keeping their safety in clear focus.

No matter which path you take—virtual, in-person or both—we’ve got tips and resources to support you the whole way.

TABLE OF CONTENTS

What’s New from Little Brownie Bakers—4-5 Important Dates—6 Hot Cookie Pro Tips—7 Helpful How-To Video Links—7 Girl Scout Cookies—8 Necessary Forms & Links—10 Contact Your Council—11 5 Steps to Support Her Pathway to Success—12 Step 1: Get Yourself Set for a Great Season—13-14 Step 2: Meet with Girls and Families—15-16 Step 3: Tap into the Power of eBudde—17-18 Step 4: Help Girls Succeed as Cookie Entrepreneurs—19-26 Cookie Cupboard Locations—20 Cookie Cupboard Guidelines—21 How to Re-Order Cookies—21 Council Promotions—22 Cookie Booths & Booth Etiquette—23 Cookie Booth Essentials—24-25 Step 5: Recognize Achievements—27-31 Final Girl Rewards—30 Cookie Points Chart—31 Additional Girl Rewards—31 Cookie Booth Flow Chart—32 Service Area Map—33 Cookie Booth Letter—34 Parent Debt Procedure Form—35 Troop Debt Procedure Form—36-37 Delinquent Account Form—38 Service Area Bonus Form—39

Your Invaluable Role

Troop Cookie Managers are an invaluable part of the Girl Scout Cookie Program.® Volunteers like you are the champions, role models and cookie coaches who help girls discover their amazing potential and take steps toward achieving their goals.

5 ESSENTIAL SKILLS FOR GIRLS With your support, girls in the program build essential skills and learn to think like entrepreneurs.

GOAL SETTING Girls learn how to set goals and create a plan to reach them

DECISION MAKING Girls learn to make decisions on their own and as a team

MONEY MANAGEMENT Girls learn to create a budget and handle money

PEOPLE SKILLS Girls find their voice and build confidence through customer interactions

BUSINESS ETHICS Girls learn to act ethically, both in business and in life

Today’s girls are already thinking like entrepreneurs.* With your guidance, girls are able to build on their thinking and start running their own Girl Scout Cookie™ businesses.

*SOURCE: “Today’s Girls, Tomorrow’s Entrepreneurs,” A Report by the Girl Scout Research Institute

Every Girl Scout has it in her to do great things. WITH YOUR SUPPORT, SHE’LL RISE TO SUCCESS!

What’s New from Little Brownie Bakers

Your busy life picks up speed during Girl Scout Cookie Season. You need tools and digital resources that not only keep pace, but also help keep you and your girls moving toward success—while having lots of fun along the way. We’ve got you covered!

eBudde™ Mobile

The must-have app for volunteers in the Girl Scout Cookie Program® now has a new name. eBudde Mobile makes your life simpler by meeting you wherever you are in the season.  From a troop or service area dashboard, get all the information you need  Simple icons take you to important messages, booth locations*, checklists and more  Watch training videos and get help from within the app

*See social-distancing and online safety guidelines.

Continued

What’s New from Little Brownie Bakers

Social Media Shareables Online Tips & Ideas

How can you help tomorrow’s female entrepreneurs Help girls build online marketing skills and learn about promote their Girl Scout Cookie™ businesses? e-commerce with the support of online tools like the Digital We’ve got all the social resources you need on Cookie® platform. We’ve also got inspiration for engaging LittleBrownie.com. girls in virtual activities!

 Resources are easily searchable by category, Digital Marketing Tips for Cookie including cookie news, special promotions, holiday Entrepreneurs and Families themes, profile pictures and more Girls of all ages should partner with their parents  Each post includes a professionally designed or guardians to develop a plan to safely market their graphic and customizable message cookie business online. Get started using this resource  New posts are added throughout the year available at girlscoutcookies.org/digitalmarketingtips.

MAKE IT VIRTUAL! Find familiar in-person resources with a tech twist, along with several new digital ideas. These strategies help girls reach their goals in virtual environments when in-person is not an option. Girl Scouts® of the USA has a suite of resources— including social media tools and more—available for download at girlscoutcookies.org/ troopleaders.

*See social-distancing and online safety guidelines.

Important Dates

12/1—Cookie Product Program Volunteer Training goes LIVE on gsLearn December 12/15—”Cookies in January” Mini-Training Session, 6:30 p.m.

1/1—Girl Scout Cookie Program begins ____Troop information verified in eBudde system ____Troop bank account information entered into eBudde system 1/12—”Cookies in February” Mini-Training Session, 6:30 p.m. 1/18—Initial Cookie Order ends

____Initial cookie order due in eBudde system by 11:59 p.m. ____Initial order rewards due in eBudde system by 11:59 p.m. 1/22—Paperwork Due ____Product Manager Agreement Form - Online ____Withdraw Authorization Form (ACH Form) - Online

January ____Parent Permission Forms (Verified by Troop Product Manager) - Online ____Troop Debt Form – Signed paper turned into Council ____Parent Debt Forms – Signed paper turned into Council ____Booth Selection Spreadsheet from Service Area Product Manager turned into Council 1/30—Cookie Booth Sign-Up Day (See details on page 23)

2/4-2/9—Initial cookie delivery to Service Areas 2/11—Cookie cupboards open February 2/12—Cookie booths begin 2/19-2/21—National Girl Scout Cookie Weekend 2/22—First half of your initial order payment due into your troop bank account

3/2—“Cookies in March” Mini-Training Session, 6:30 p.m. 3/5—Cookie cupboards close 3/14—Girl Scout Cookie Program ends 3/15 – 3/16—Troops finalize eBudde system by 11:59 p.m. ____ All cookies are assigned to a girl resulting in a zero inventory balance

____ Rewards are selected and submitted in eBudde system ____ Any parent delinquent forms completed and given to the Service Area Product Program Manager 3/17—All money should be deposited into the troop bank account

March ____Troops should notify their Service Area Product Program Manager if a decrease in the final payment is needed, must include receipts and all accompanying documentation 3/17 – 3/18—Service Area Product Manager to finalize eBudde system by 11:59 p.m. ____Service Area Product Manager to notify Council if a decrease in the troop final payment is needed, must include receipts and all accompanying documentation ____Service Area Product Managers to complete Service Area Bonus Form - Online

April First part of April – Theme Rewards & Cookie Point Credits Distributed

May First part of May – Council Rewards Distributed/Available

Hot Cookie Pro Tips

Helpful How-To Video Links

https://www.youtube.com/LittleBrownieBakers Placing an Initial Cookie Order: http://youtu.be/8kwinF3HT7c Initial Cookie Order Delivery: http://youtu.be/tEzohypsS0Q Sign-up for Cookie Booths: http://youtu.be/2KufWt4noaM Final Cookie Balance: http://youtu.be/HfsH5dxfa9s

$4.00 $4.00

$6.00 $6.00

Make It Virtual!

We’re giving you more ideas and resources than ever to take your cookie season to the next level, digitally!

Look for this icon.

Virtual Resources on LittleBrownie.com

Visit LittleBrownie.com for virtual activities, resources and digital tools that allow you to customize an experience that makes sense for your troop. Use a few, use them all, or create your own!

Girl Scouts’ Online Safety Resources

Whatever approach you decide to take this Girl Scout Cookie Season, we have tools to equip you to be flexible in a range of environments. You can find Girl Scouts® safety materials and resources later in this manual, and additional information at girlscoutcookies.org/troopleaders.

Necessary Forms & Links

Contact Your Council

5 STEPS to Support Her Pathway to Success

There’s only one way to have a successful Girl Scout Cookie Program®, and that’s to plan for it! In the remainder of this manual, you’ll find everything you need to plan, build and celebrate a successful program for 2020-2021—all organized into five simple steps.

GET STARTED

Get Yourself Set Meet with Girls 1 for a Great Season 2 and Families  Primary Contacts  Key Dates  Volunteer Training  Girl Stories  Cookie Season Planner  Cookie Story Sharing  Girl Scout™ Badge Portfolio  Girl Scouts® My Cookie Friend  Goal-setting Activities  Cookie Program Health and Safety Guidelines  Girl Scouts® Cookie Rookie  Girl Scouts® Cookie Captains  Family Guide  Cookie Entrepreneur Family Pin collection

OPEN FOR BUSINESS

Tap into the Help Girls Succeed as 3 Power of eBudde™ 4 Cookie Entrepreneurs  eBudde™ Mobile  Key Dates  eBudde™ Quick Guide  Volunteer Shareables  Girl Order Card  Digital Cookie® platform  Booth Events  Girl Scouts® Cookie House Party

CELEBRATE

Recognize GIRLS ARE READY… Achievements 5 AND YOU ARE, TOO!  Key Dates  Recognizing Girls 79% of Girl Scouts have an  Send “Thanks!” entrepreneurial mindset  Celebrate Achievements of Girl Scouts are interested in 91% becoming an entrepreneur

SOURCE: “Today’s Girls, Tomorrow’s Entrepreneurs”: A Report by the Girl Scout Research Institute

GET STARTED Get Yourself Set for

1 a Great Season

My Service Area is: The Girl Scout Cookie Program®

______is led by girls, but getting all the right tools in place starts Service Area with you. We’ve got tools, Product Program resources and helpful info to Manager: guide your planning.

Name:

______

Phone: FOR YOU ______Volunteer Training on Girl Scouts® Built by Me Email: eBudde™ Mobile Cookie Planner Training resources and videos allow you Create a custom plan for the cookie ______to get up to speed fast on eBudde’s season—online, in just minutes! Choose many capabilities. Master the basics, and from a menu of options that fit your group’s then check out tips on new features for interests and schedules. It’s as simple as Forms Troops Need the season! taking a short quiz! to get Started: What it includes: What it includes: ____ Complete Cookie  Videos  Digital questionnaire Training (Online in  Multimedia lessons  Customized plan with links to resources gsLearn) Where you’ll find it:  App Store and Google Play Where you’ll find it:  CookiePlanner.LittleBrownieBakers.com ____ Troop Product * Find app guidance and the eBudde* Program Manager Quick Guide.  CookiePortal.LittleBrownie.com Agreement (Online)

____ Withdraw Authorization Form (Online)

____ Troop Debt Procedure Form (Sign & Did you know that your Service Return) Area meets monthly? All troop leaders and registered adult volunteers are encouraged to attend! All forms listed can be found here: www.GSHG.org > Cookies+ > Volunteer Info 13

Continued GET STARTED Get Yourself Set for

1 a Great Season

HELPFUL INFO

Girl Scout Cookie™ fans are especially eager to support girls when they have a clear picture of where the money goes. Help them see how the cookie program powers amazing experiences for girls and prepares them for a lifetime of success. Use this table as a guide:

18% Troop earnings In addition to the many council-programmatic experiences funded by cookie earnings, troops earn up to $0.65 per package sold. Tiers based on per-girl selling average (PGA).

41% Council-sponsored programs, events, priorities, training and other support

4% Girl rewards

FOR GIRLS 28% Cost of Girl Scout Cookies

9% Other Girl Scouts’ National Program Portfolio

Girls can earn Cookie Business and Financial THE MORE THE TROOP SELLS, THE MORE GIRLS EARN! Literacy badges and Cookie Entrepreneur CASES $ PER PACKAGE Family pins for every year they participate in the Girl Scout Cookie Program®. Check out the Girl 1-149 $ 0.55 Scout Badge Explorer or search the Volunteer 150-199 $ 0.60 Toolkit (VTK) for badges by grade level. 200+ $ 0.65 What it includes: Core Cookies Specialty Cookies  Badges and pins that girls can earn through participation in the cookie program Lemon-ups® Girl Scout S’mores®  Requirements for earning pins or badges  Poster Trefoils® Toffee-tastic® Where you’ll find it:  www.GSHG.org Do-si-dos®  girlscouts.org/cookiebadges Samoas®  girlscouts.org/entrepreneurfamily  girlscoutcookies.org/troopleaders for poster download Tagalongs®

Girl Scout Cadette, Senior & Thin Mints® Ambassador troops ONLY can opt out of individual rewards to earn an Core cookies are $ 4.00 per package. additional $0.05 per package. All participating Girl Scouts are eligible Specialty cookies are $ 6.00 per package. for the 2021 We’ve Got This Theme patch.

GET STARTED Meet with Girls

2 and Families

Troop Meeting: For Girl Scout Cookie™ entrepreneurs, getting set for business means learning how ______to think like an entrepreneur. FOR GIRLS AND FAMILIES Motivate and inspire girls of all Family Meeting: Girl Stories levels to do just that with fun Get everyone inspired with stories of girls who learning activities from the are leading boldly as cookie entrepreneurs and ______Cookie Business Badges. shining brightly as a result.

As girls take their learning These resources were originally

home, the Cookie Entrepreneur designed for in-person use, but can also work Forms Girls with digital tools. Consult your council for Family Pin encourages the approved video-conferencing platforms. Need to get whole family to get involved Started: What it includes: and offer support.  Video and editorial profiles of girls who have improved their communities and ____ Girl is Registered gone on fun adventures with their cookie for 2020/2021 Girl earnings. Scout year Where you’ll find it:  LittleBrownie.com, Girls, Teens and Videos sections ____ Parent Permission Form (Online)

____ Parent Debt Procedure Form (Sign

& Return) FOR YOUNGER GIRLS FOR OLDER GIRLS

Girl Scouts® Cookie Rookie Girl Scouts® Cookie Captain ____ Parents need to register their daughter Use this resource to help young girls Keep experienced teens interested in the in the Digital Cookie learn about setting goals, get to know cookie program and show them ways to different cookies, gain confidence, learn give back with a full collection of materials. system how to speak to customers, and more. What it includes: What it includes:  Video for teens  Fun video  Best practices  Volunteer guide  Training strategies Where you’ll find it:  Step-by-step guide  LittleBrownie.com, Girls section  Notebook  Promotional flyer All forms listed can be found here: Where you’ll find it: www.GSHG.org > Cookies+ > Volunteer Info  LittleBrownie.com, Teens section 15

Continued GET STARTED Meet with Girls

2 and Families

FOR GIRLS Share Her Cookie Story* Girl Scouts® My Cookie Friend Goal-setting activities

Encourage girls in your troop to share Girls love earning the newest mascot Teach girls everything they need to know their inspiring Girl Scout Cookie™ stories plush! Pump up the excitement by encour- about reaching high goals, while having with the world for a chance to be featured aging girls to explore our mascot’s official loads of fun. on Girl Scouts’ “Think Outside the Cookie website. We designed it to be educational Box” gallery, the Girl Scout blog, Facebook, and inspirational! These downloadable crafts can be Twitter, Instagram and more. done together or individually—online or in- What it includes: person—to help girls track their progress What it includes:  Fun facts through the season.  Online form to submit her cookie story Games  What it includes: Where you’ll find it:  Videos  Quick, inspiring ideas for making the  girlscouts.org/poweredbycookies  Activities and crafts most of Girl Scout Cookie Season Where you’ll find it: Where you’ll find it:  MyCookieFriend.com  LittleBrownie.com, Volunteers section

FOR FAMILIES Family Guide Cookie Entrepreneur

Use this inspirational brochure to Family Pin collection HELPFUL INFO introduce and welcome families to the Encourage families to support girls as ® Girl Scout Cookie Program . they learn to think like entrepreneurs GAIN THE SUPPORT OF and run their own cookie businesses. FAMILIES EARLY ON What it includes: Girls can earn all 13 pins in the  Reasons for participating collection—one unique pin for every Host a short meeting in-person  Tips on how families can support girls year they participate. or virtually with families so girls can kick off the year with their families.  Family projects What it includes: At the meeting, adults can complete Safety rules   Activity sheets to help girls at all levels permission forms and sign up to And much more!   Tips for families help. This is a great time to go over Where you’ll find it: health and safety guidelines (see Where you’ll find it: “Safety Guidelines” page). LittleBrownie.com, Families section   girlscouts.org/entrepreneurfamily

*See social-distancing and online safety guidelines. 16

OPEN FOR BUSINESS Tap into the ™ 3 Power of eBudde

KEY ACTIONS ON APP ® The Girl Scout Cookie Program Get set up (log-in info): is backed by a whole network December 2020 of support—one that goes beyond the incredible service of Enter girl and troop FOR YOU council leaders and volunteers information: eBudde™ Mobile December 2020 like you. Working behind the Stay in the know, on the go! This must- (Will be uploaded by scenes is eBudde, the digital have app puts power at your fingertips, Council) command center for your Girl wherever you are in the cookie season.

Girl initial orders due to Scout Cookie Season. Easily What it includes: troop cookie manager: accessible via a mobile app for  Streamlined dashboard volunteers at the service unit  Easy management of orders ______and rewards and troop levels, eBudde is  Important messages and upcoming events Initial orders & initial friendlier than ever!  Options for finding booth locations and rewards due into the exchanging cookies system (by 11:59 p.m.):  Help Center January 18, 2021 Where you’ll find it:  App Store and Google Play Select Cookie Booths January 30, 2021

Troops pick up cookies: February 2 - 9, 2021

Last day for troops to update eBudde, including final rewards (by 11:59 p.m.): March 16, 2021

Final electronic payment withdrawal for remaining balance due: March 17, 2021

Final rewards delivery to Service Area: April - May 2021

GETTING STARTED NAVIGATING FEATURES 1 Look for welcome email with Dashboard Reports link and log in information to On your troop’s default screen, you’ll Run three different reports from this tab: eBudde.LittleBrownie.com find important messages from your  CUPBOARD REPORT shows a list of After your Product Program  council/service area and links to tools all open cupboards and location/hours Manager grants you access, you’ll and resources you’ll need throughout of operation receive a welcome email with a the season login link  DELIVERY STATION REPORT shows a list of locations available for Click the link and set up a new  Contacts your troop to choose from for initial password, then click CONFIRM Review contact info and click EDIT to order pickup  At the profile screen, enter your make changes  COOKIE EXCHANGES REPORT shows new password current offers of cookies available for If you opt-out of receiving eBudde emails exchange within the council Set up your troop 2 you may miss out on important council  Click the SETTINGS tab, then information. Sales Report EDIT SETTINGS Review all sales totals for the troop, including:  Enter your troop’s package goal Settings  Final package numbers You can do several things under this tab:  Enter your troop’s bank account  Receipts information  Edit troop info  Girl Scouts® Gift of Caring donations  Check OPT OUT OF REWARDS  Enter the number of girls selling only if your troop is Cadette or above and the troop’s package goals Help Center and wants to receive additional proceeds in lieu of girl rewards  Opt out of rewards for additional profits Find additional information, including:  Click UPDATE to save  Enter banking info  Council information  eBudde help Girls—Completed by Council 3 Adding users Enter girls’ names, Girl Scout member ID  Links to eBudde Microburst Training  Click the SETTINGS tab, then and grade. You can enter girls t-shirt Videos with step-by-step instructions EDIT SETTINGS size.  Enter email addresses of additional users at the bottom of the page Initial Order  Click UPDATE to save Enter your troop’s initial order by girl, and order additional Girl Scout Cookies® eBudde will email the new user a  for booth sales. link to sign in NOTE: Once orders are submitted here, they cannot be changed. Carefully review the totals before hitting SUBMIT ORDER

OPEN FOR BUSINESS Help Girls Succeed as 4 Cookie Entrepreneurs

NOTES: Girl Scout Cookie™ entrepreneurs are can-doers who grow bolder with every step they take in the Girl Scout Cookie Program.® So how can you inspire girls to take FOR YOU their first leap into the program eBudde™ Mobile and keep moving toward big This resource helps you find the right words goals? We’ve got you covered (and pictures) to promote the cookie program. with tools and resources that It’s social planning made simple!

promote hands-on learning, What it includes: collaboration and more—skills  Posts covering multiple categories: Cookie news that are building blocks of Special promotions entrepreneurship. Holiday themes Profile pictures Where you’ll find it:  LittleBrownie.com  Additional social media tools are available at girlscoutcookies.org/troopleaders

HELPFUL INFO

You need to know: How many cookie cases Take stock & restock! Ordering packages for booth days isn’t an  Troops are responsible for counting and can your car carry verifying the total number of cases exact science, but here are average sales 23 cases Compact Car per cookie variety, so you can get an idea When in doubt, recount  30 cases Hatchback Car of how many to order.  Wait until you’re sure about your case 35 cases Standard Auto count to sign the receipt 60 cases SUV 23% Thin Mints® This is your smooth pickup day 75 cases Station Wagon 21% Samoas® Know exactly how many cases you  75 cases Minivan 14% Tagalongs® ordered of each variety 100 cases Pickup Truck 13% Trefoils®  Arrive at your scheduled pickup time 200 cases Cargo Van 12% Do-si-dos®  Make sure you have enough vehicles to 9% Lemon-Ups® load your order (see chart) 5% Girl Scout S’mores®  Line up your vehicles at the same time 3% Toffee-tastic®  Check in and receive your pickup ticket  Give your pickup ticket to the loader and count cases as they’re loaded in  Sign for your order and take your receipt

Cookie Cupboard Locations

Cookie Cupboard Guidelines

· All cupboard orders must be placed online through eBudde.

· For orders less than 50 cases, allow 48 hours after placing your order for pickup.

· For orders more than 50 cases, please have them entered into the eBudde system no later than 10 a.m. Monday morning, to be picked up on Thursday/Friday of the same week.

· The minimum case order has increased to qualify for delivery. Please check with your Regional Product Program Manager for their specific requirements and distance limits. Delivery day/time cannot be guaranteed.

· Cookie orders are filled in the order in which they are received. Pending orders are deleted from eBudde 24 hours after the scheduled pickup day/time.

· Cookies cannot be returned or exchanged after they leave the cupboard.

· All cookie cupboards close Friday, March 5, 2021.

How to Re-order Cookies

Once you log into eBudde you will click on the “Transaction” tab at the top of the dashboard. A list of your troop transactions will appear.

Click “Add a Transaction” The minimum case order has increased to Pop-up screen will open and you fill complete the following: qualify for delivery. Please check with your Regional Product Program Manager for their Type = Normal specific requirements and distance limits. 2nd Party = Cupboard Select the cupboard location. Select your pickup day/time. Some days and times may not be available due to your specific cupboard hours. (I choose the day/ time after selecting the cupboard location for this reason.) The cupboard hours and additional cupboard information will be displayed. Minimum delivery numbers will vary by cupboard—be sure to check with your local cupboard prior to saving your transaction.

Select the number of cases of each variety you are ordering. Orders are only available in full cases from the cookie cupboards, 1 case = 12 packages.

Contact Information – Please be sure the contact information, including a phone number, is included in the contact information field. If someone other than the person placing the order is to pick up the order, they must be listed as an authorized “Troop Cookie Pickup Only User” in eBudde. Your troop product manager can add authorized cookie pickup personnel to eBudde under the settings tab. If your order meets the minimum requirements for delivery, please note “FOR DELIVERY” in this field.

Click Save/Print – Be sure to bring the print out as well as photo identification to the cookie cupboard at the time of the pickup.

This new transaction will NOT be fully saved until you also click the SAVE button at the top of the main transaction screen.

Council Promotions

2/12—2/14: Cookies on the Go

2/19—2/21: Girl Scout Cookie Dessert Challenge

2/26—2/28: Uniform to Uniform

3/5—3/7: Golden Ticket & Buy 5 Contest

3/12—3/14: Bling Your Booth or Virtual Background

Details of each challenge are posted the Monday before to our Girls Scouts of Historic Georgia Product Program Facebook page and emailed directly to the Troop Product Manager through the Social Media Spotlight ChallengesSocial Spotlight Media eBudde system.

Sell, or donate, 30 packages of cookies through the Digital Cookie system to earn the

Cookie Digital 2021 Cookie Techie patch.

Girls can earn this patch by donating 18 packages of cookies each to a charitable

organization, including, but not limited to, first responders, i.e. police departments and firehouses, Ronald McDonald Houses, shelters, etc. Cookies must be allocated to

Caring

Gift of each girl in eBudde.

Girls who participate in the Operation Cookies from Home (OCFH) Program can earn

a Custom Girl Scouts of Historic Georgia Troop to Troop patch. Each girl must donate 18 packages of cookies. Cookies must be allocated to each girl in eBudde. Complete

Troop Troop to the online patch request form by March 16th, 2021.

Troop Product Program Managers whose troops participate in the Fall Product Program, who place an initial cookie order and

shirt

- who complete a current Troop Product Program Manager

Volunteer Agreement form, will receive a GSHG T-Shirt!

Girls who participate in both Product Program, & accomplish the following, will earn a very cool PERSONALIZED patch from M2 & Trophy Nut. 1) Send 15 emails through the M2/Trophy Nut system during the 2020 Fall Product Program. 2) Send 15 emails through the Digital Cookie system. 3) Sell 325

Cookie Patch packages of cookies during the 2021 Cookie Program.

Fall Product/

Cookie Booths & Booth Etiquette

Cookie Booth Selector — Saturday, January 30, 2021

Your Service Area Only · Round 1 – 9:00 a.m. -9:30 a.m. Troops may choose four booths; limit 2 per chain. · Round 2 – 9:31 a.m. -10:00 a.m. Troops may choose four additional booths; total limit 3 per chain. · Round 3 – 10:01 a.m. -10:30 a.m. Troops may choose six additional booths; total limit 4 per chain.

Tuesday, February 1, 2021

All Service Areas are Available · Round 4 – 6:00 p.m. eBudde will open up for all troops to select booths in any Service Area through March 14th.

Please remember to deselect booths your troop is no longer participating in.

It is the Troop Leader &/or Troop Product Program Manager’s responsibility to make sure parents who attend cookie booths are fully aware of our cookie booth etiquette listed below and follow it.

Cookie Booth Etiquette is very important and we ask that adults and Girl Scouts alike follow the following Cookie Booth Etiquette Standards.

If two troops show up to the same location, please work it out as sisters to every Girl Scout, have booth confirmation available (use appropriate language).

There must be 2 registered and 1 background check approved adults at each cookie booth station. If you are setup at a large chain, such as Lowes, covering 2 doors then you must have 4 registered adults.

Girls are encouraged to accept payments and make change; an adult should be carefully watching all financial transactions.

Never leave Girl Scouts alone OR unsupervised at a booth sale.

If theft occurs at a cookie booth, DO NOT attempt to physically retrieve the stolen items and DO NOT allow the girls to do so. Instead, get a good description of the offender(s), call 911. Make sure the Girl Scouts know what to do in the case of theft. The girl’s safety is our top concern.

In the case of an incident where you or your Girl Scouts feel threatened, or money/product is stolen, call 911 immediately and then call 1-866- 236-7944.

If approached by individuals challenging the Girl Scouts or market place competition, adults are asked to not engage in debate.

At a booth, Girl Scouts should be identifiable as Girl Scouts by wearing membership pins, uniform, sash, vest, or Girl Scout clothing.

Location store managers have the right to ask anyone participating in a cookie booth to leave.

Girl Scouts should always behave in a manner appropriate to a public place. Adults are responsible for the actions of themselves and the actions of the girls. Keep in mind that girls and adults who are not willing to follow procedures and etiquette should not be permitted to participate in cookie booths.

If Girl Scouts or adults need a food or drink break, they must eat and drink discreetly AWAY from the cookie booth table (customers should not be able to see girls eating or drinking from table). Food, drink and other items are not allowed on the booth display, or near area. NO SMOKING OR VAPING AT COOKIE BOOTHS!

If a Girl Scout needs to be reprimanded by attending parent/guardian, the conversation should be away from other Girl Scouts and the cookie booth area.

A Girl Scout CANNOT ask for troop donations or if they can “keep the change” for anything other than the Gift of Caring or Operation Cookies from Home cookie donations. A money donation jar or container of any kind cannot be displayed at a cookie booth.

Continued OPEN FOR BUSINESS Help Girls Succeed as 4 Cookie Entrepreneurs

FOR GIRLS

Girl Order Cards* Digital Cookie® platform* Booth Events*

Many customers look forward to girls pay- Girls can personalize their own Girls can build on the momentum of their ing them a visit with an order card in hand. e-commerce site and invite friends and initial orders by getting extra creative with Girls take down orders for cookies and then family to support! Customers have two a booth event. They can set up shop as a turn in their card to you or a designated delivery options: in-person drop-off or troop in front of retail stores or other cookie volunteer, who enters the orders direct shipment to their home. community spaces. Girls will have fun into eBudde.™ working toward their goals together! What it includes: Want to keep a safe distance? Use the  Features that allow girls to set their cookie Girls can open Virtual Girl Scout door hanger order cards, or encourage goals, track their progress, manage orders Cookie Booths on social media! For teens, customers to order over the phone. and inventory, learn Internet safety skills social media is a great way to spread and more the word about their cookie businesses. What it includes: Where you’ll find it: Parents and guardians should do the  Order card where girls can  Get info from your council regarding posting on social media if the girl is under capture order information from neighbors, approved methods of delivery. age 13, but the girls should have a hands- friends and family members Safety resources are available at on role in marketing their cookie business. Where you’ll find it: girlscoutcookies.org/troopleaders  Supplied by your council What it includes:  Booth decorating ideas  Tips for bundling Girl Scout Cookies®  Fun graphics girls can use  Shareable social media posts  Virtual Cookie Booths step-by-step guide Where you’ll find it: FOR YOU AND GIRLS  LittleBrownie.com, Volunteer section Girl Scouts® Cookie House Party* Help girls organize and host a Virtual  pinterest.com/lbbakers/ Cookie Party using Facebook Live, Google This winning strategy is a lot of fun for girls. Meet or Zoom. To drive success, girls can With your guidance, girls invite friends and deliver their business pitch to their guests, family to hear stories about their plans for demonstrate a cookie recipe and more!* cookie earnings. Guests learn they can support girls’ goals in a big way when they What it includes: purchase cookies by the case.  Video overview MAKE IT VIRTUAL! Check out LittleBrownie.com for more TIP: Host the party at a local school or  Invitations virtual ideas, inspiration and resources! community center. Often, these sites have  Recipe cards a central location, and it could save you  Décor and giveaway ideas some clean-up time. Where you’ll find it:  Blog.LittleBrownieBakers.com

*See social-distancing and online safety guidelines.

CELEBRATE Recognize 5 Achievements

NOTES: Make the most of girl accomplishments, like a girl reaching her goal. Thank customers, tell stories about your cookie experiences or throw a party for your troop.

FOR GIRLS

Recognizing Girls

Girl Scout Cookie™ Season is the time for girls to start thinking like entrepreneurs. From the earliest planning meetings through the booth phase, recognize and encourage girl development of an entrepreneurial mindset—whether it’s being curious about how things work or embracing challenges.

What it includes:  Certificates  Patches Where you’ll find it:  LittleBrownie.com, Volunteer section  www.GSHG.org

Continued CELEBRATE Recognize 5 Achievements

Glow-in-the-Dark Cable Horse

Ice Cream Bowls

Pocket Pillow

Glow-in-the-Dark

Plush Horse

FOR GIRLS

Send “Thanks!” Celebrate Achievements*

Thank everyone involved with your They’ve earned it! Plan a celebration troop’s success, including families, friends, that gives you the opportunity to pass businesses and fellow volunteers. Find out rewards to girls, while highlighting card templates and ready-to-post social individual and troop achievements. graphics on LittleBrownie.com. Loads of Discuss how the funds can be used clip art is also available on the site to help for future activities. you and girls create your own messages of appreciation. Make the celebration virtual! Visit LittleBrownie.com for ideas like What it includes: reward unboxing, virtual ceremonies, Canteen  Social posts and more! Card templates  CONGRATULATIONS!

 Clip art T-shirt Where you’ll find it:  LittleBrownie.com, Volunteers, Clip Art and Social Media sections

Socks Adventure/Camp Stool

Mess Kit

Message Pen

*See social-distancing and online safety guidelines. 28

Girl Scout Cookie Program® Safety Guidelines

An essential part of your action plan for a successful Girl Scout Cookie™ Season is reviewing safety guidelines with girls and their parents or guardians. Girl Scouts® offers resources on girlscoutcookies.org/ troopleaders.

Girl Scouts® resources:  Digital Marketing Tips for Cookie Entrepreneurs and Families  Supplemental Safety Tips for Online Marketing  Practical Tips for Parents  Safety Tips for Cookie™ Entrepreneurs  Safety Tips for Product Sales  Your Councils’ Volunteer Essentials and Safety Activity Checkpoints

Where you’ll find it:  girlscoutcookies.org/digitalmarketing  girlscoutcookies.org/troopleaders  girlscouts.org  www.GSHG.org

2020-2021 5 Cookie Points/each Girl Scouts of Historic Georgia Samoas Dangler Cable Horse Final Pen Goal Getter Patch GIRL Rewards Booth Sales Patch

10 Cookie Points/each Socks 15 Cookie Points/each Cooling Bandana Phone Chair Bowls

25 Cookie Points T-Shirt

50 Cookie Points/each Outdoor Essential Set Mini Buddha Board*

75 Cookie Points/each Embroidered Boho Bag* 45 Cookie Points Blanket Plush Horse

125 Cookie Points 150 Cookie Points 100 Cookie Points Amazon Fire Tablet* GSHG Letterman Jacket* Pocket Pillow & Sleeping Bag* & Patch

Final Girl Rewards are NOT cumulative. Incentive orders will be filled based on availability. If orders cannot be filled, girls will receive Council Cookie Points in place of rewards. Brand names and colors may vary. Images are not to scale. 200 Cookie Points 300 Cookie Points 400 Cookie Points 2021 GSHG Summer Camp Session* $200 Lego Gift Card* 42” Smart TV* * Council-Own Reward 30

Packages Points PointsCookie or online program council as a issued 25 cannot be than less credit. Additional Girl Rewards 25-49 5 Cumulative Categories 50-74 10 75-99 15 100-124 20 125-174 25

175-224 30 Chart Cookie Points 2021 225-274 35 275-324 40 150 Packages 25 Packages 325-374 45 375-424 50

425-474 55

475-524 60 Choose (1) Design 525-574 65 575-624 70 625-674 75 675-724 80

Initial Order Initial 725-774 85 200+ Packages 275+ Packages 325+ Packages 775-824 90 Super Seller Patch Straw w/ Pouch GSHG T-Shirt

825-874 95

875-924 100 925-974 125 975-999 150 1000-1099 175 1100-1199 200 1200-1299 225

1300-1399 250 Cookie Digital 30+ Packages 60+ Packages 90+ Packages 1400-1499 275 Cookie Techie Patch Horse Mirror Journal w/ Pouch

1500-1599 300 1600-1699 325

1700-1799 350 * 1800-1899 375 1900-1999 400 2000-2099 425 * 2100-2199 450

Donations 18+ OCFH Packages 18+ GOC Packages 36+ Packages 72+ Packages 2200-2299 475 Troop to Troop Patch Gift of Caring Patch Fleece Bag Phone Light 2300+ 500 *Additional form is required for directly mailed or personally distributed donations. 31

Cookie Booth Flow Chart

Your Service Area Product Program Manager has council authorization to inquire after booth locations within the community. Please work directly with your Service Area volunteers to acquire booth locations!

Is the location Is the location Locally Corporate/Franchise Owned/Private

Within Outside Within Outside your your your your Service Service Service Service Area? Area? Area? Area?

Complete First communicate First communicate Open for a Cookie with local SA or For your with local SA or all council Booth Council Product troop only Council Product to use Letter Program Manager Program Manager

Complete Communicate with Add to the Open for a Cookie local SA or Council For your SA Booth all council Booth Product Program troop only Spreadsheet to use Letter Manager

Complete Complete Complete Large Chains/ Add to the a Cookie a Cookie a Cookie Corporate Locations SA Booth Booth Booth Booth and Franchises should Spreadsheet be open for all Letter Letter Letter troops—booth selection rounds will apply. Enter into Enter into Add to the eBudde eBudde SA Booth under “My under “My Spreadsheet Sales” Sales”

“My Sales” troop-only booth request may not be approved if they are neighboring a council sponsored booth.

Parents also need to complete the parent permission

form (online)!

A separate form is required for each daughter.

In addition, troops need to complete a current Account Withdraw Authorization Form (online), a Troop Product Manager Agreement Form (online) and enter their troop banking account information into eBudde once they have access, in order to participate!

The GIRL SCOUTS® name and mark, and all associated trademarks and logotypes, are owned by Girl Scouts of the USA. The LITTLE BROWNIE BAKERS® name and mark, and all associated trademarks, are owned by Ferequity Inc., an affiliate of Ferrero Int’l, S.A. ®, ™ & © 2020 Ferequity Inc. WGT_060320