REVISED TENDER DOCUMENTS
For
‘Secondary Collection and Transportation of Municipal Solid Waste, Street Sweeping Waste in the South, West Zone and Najafgarh Zone’
Of South Delhi Municipal Corporation, New Delhi, India
On
Public Private Partnership (PPP) Basis ______
Volume II
PROJECT INFORMATION MEMORANDUM (PIM)
Disclaimer: The document presents the overview of the project. The content of this document should not be construed as the final project description however the data presented here are on the best effort basis.
Bidders are strongly advised to take the independent technical advice about the veracity of the data presented here under
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Revised Project Information Memorandum (PIM) - Collection & Transportation of Solid Waste in Area under South Delhi Municipal 2016 Corporation
Table of Contents PREAMBLE ...... 1 1. Introduction ...... 2 1.1. About Delhi ...... 2 1.2. Demography of Delhi ...... 2 1.3. SDMC at a Glance ...... 3 1.4. Project Coverage Area ...... 4 2. Scope of the Project ...... 4 2.1. Collection and Transportation of Street Sweeping Waste ...... 6 2.2. Deployment of Refuse Collector cum Compactor Vehicle (MTS) and Fixed/Static Compactor Transfer Stations - (FCTS) ...... 6 2.3. Management of Secondary Collection Points (SCPs) ...... 7 2.4. Mechanical Bin Washer ...... 8 2.5. Workshop for maintenance of C&T vehicles ...... 8 2.6. General Conditions- Manpower Deployment ...... 9 2.7. Management Information System (MIS) ...... 10 2.7.1. MIS Reporting System ...... 11 2.7.2. Procedure for Generating MIS Reports ...... 11 2.7.3. Customer Care Center/Control Room ...... 12 2.7.3.1. Dedicated Phone Lines ...... 13 2.7.3.2. SMS to Receive Complain ...... 13 2.7.3.3. Workflow to Track Status ...... 13 2.7.4. Hardware & Other Components ...... 14 2.7.4.1. Unique numbering System for Project Assets ...... 14 2.7.4.2. GPS in All Vehicles ...... 14 2.7.4.3. RFID (Radio Frequency Identification Reader) ...... 15 2.7.4.4. Mobile Application for Reporting from site ...... 15 2.7.4.5. Bio-Metric Attendance ...... 16 2.7.4.6. MIS Reporting Formats ...... 16 3. Information Education Communication (IEC) Programme For Municipal Solid Waste Management . 16 3.1. Objectives of the IEC Campaign ...... 16 3.2. Roles of various Agencies ...... 17 3.3. Incentives and Disincentives – SDMC ...... 18 4. Zone Wise Information Details ...... 19 4.1. South Zone ...... 19 4.1.1. Service Area ...... 19 4.1.2. Population profile ...... 20 4.1.3. Projected Population ...... 20 4.1.4. Quantification of MSW, Silt, Street Sweeping, Dairy Waste and C&D Waste ...... 25 4.1.5. Locations of Dhalaos where Fixed Compactor Transfer Station would be installed ...... 27 4.1.6. Locations where Mobile Transfer Stations (Refuse Collector – cum – Compactor) could be positioned28 4.1.7. Number of Vehicles and Manpower Required ...... 30 4.1.7.1. Number of Bins (Capacity- 1.1 cum) required ...... 30 4.1.7.2. Number of Vehicles, Bins & Manpower required for the Collection& Transportation of Street Sweeping Waste ...... 30 4.1.7.3. Fixed Compactor Transfer Station (FCTS) ...... 31 4.1.7.4. Other Vehicle Requirement ...... 31 4.2. West Zone ...... 37
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NIT No.: EE/EMS/SZ/15-16/NIT/02 Revised Project Information Memorandum (PIM) - Collection & Transportation of Solid Waste in Area under South Delhi Municipal Corporation 2016
4.2.1. Service Area ...... 37 4.2.2. Population profile ...... 39 4.2.3. Projected Population ...... 39 4.2.4. Quantification of MSW, Silt and Street Sweeping Waste ...... 45 4.2.5. Locations of Dhalaos where Fixed Compactor Transfer Station would be installed in West Zone ...... 46 4.2.6. Tentative Locations for Mobile Transfer Stations (Refuse Collector cum Compactor) in West Zone .. 47 4.2.7. Number of Vehicles and Manpower Required in West Zone ...... 48 4.2.7.1. Number of Bins (Capacity- 1.1 cum) Required ...... 48 4.2.7.2. Number of Vehicles, Bins & Manpower required for the Collection& Transportation of Street Sweeping Waste ...... 49 4.2.7.3. Fixed Compactor Transfer Station ...... 49 4.2.7.4. Other Vehicle Requirement ...... 49 4.2.7.5. List of Ward Wise Colonies of West Zone ...... 49 4.3. Najafgarh Zone ...... 56 4.3.1. Population profile ...... 56 4.3.2. Projected Population ...... 57 4.3.3. Quantification of MSW, Silt, Street Sweeping, Horticulture and C&D Waste ...... 60 4.3.4. Tentative list of Locations for Mobile Transfer Stations (Refuse collector cum Compactor) ...... 62 4.3.5. Number of Vehicles and Manpower required ...... 62 4.3.5.1. Number of Bins (Capacity- 1.1 cum) required ...... 63 4.3.5.2. Number of Vehicles, Bins & Manpower required for the Collection& Transportation of Street Sweeping Waste ...... 63 4.3.5.3. Fixed Compactor Transfer Station ...... 63 4.3.5.4. Other Vehicle Requirement ...... 63 4.3.5.5. List of Ward-wise Colonies of Najafgarh Zone ...... 64 ANNEXURE-I ...... 72 MIS Report formats ...... 72 ANNEXURE-II ...... 79 Performance Penalties ...... 79 ANNEXURE-III ...... 84 Minimum Technical Requirement of the Proposed Vehicles ...... 84 ANNEXURE-IV ...... 87 Drawings for Modification of Dhalaos ...... 87 Option – A 87 Option – B 94
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NIT No.: EE/EMS/SZ/15-16/NIT/02 Revised Project Information Memorandum (PIM) - Collection & Transportation of Solid Waste in Area under South Delhi Municipal Corporation 2016
List of Tables
Table 1: Zone-wise Number of wards ...... 3 Table 2: Population, Household, Numbers of Dhalaos &Number of Open Sites...... 3 Table 3: Workshop Locations to be provided by SDMC for Each Zone ...... 9 Table 4: List of Minimum Equipment required for the Workshop ...... 9 Table 5: Asset Information Sheet ...... 15 Table 6: Ward Wise Details of Population, Households as per Census 2011 of South Zone ...... 20 Table 7: Projected Population of the South Zone ...... 20 Table 8: Ward-wise Projected Population of South Zone upto AD 2022 ...... 22 Table 9: Quantity of the Waste (in MT/Day) Estimated in Year 2013 for South Zone ...... 25 Table 10: Projected Waste Quantities for the South Zone upto 2023 AD ...... 26 Table 11: List of tentative identified Dhalaos for the installation of Fixed Compactor Transfer Station in South Zone ...... 27 Table 12: List of Dhalaos where Mobile Transfer Station may be positioned in South Zone ...... 28 Table 13: Tentative Numbers of 1.1 cum Bins Required for South Zone ...... 30 Table 14: Tentative Number of Refuse Collector cum Compactors required for SCPs (viz. Dhalao/SCBs etc.) Clearing ...... 30 Table 15: Tentative Manpower & Machinery required for handling Street Sweeping Waste in South Zone ...... 30 Table 16: Fixed Compactor Transfer Station required for South Zone ...... 31 Table 17: List of Ward-wise Colonies of South Zone ...... 31 Table 18: Ward Wise Details of Population &Households of West Zone as per Census 2011 ...... 39 Table 19: Projected Population of the West Zone ...... 40 Table 20: Ward-wise Projected Population of West Zone upto AD 2022 ...... 42 Table 21: Quantity of the Waste (in MT/Day) Estimated in Year 2013 for West Zone ...... 45 Table 22: Projected Waste Quantities for the West Zone upto 2023 AD ...... 46 Table 23: List of tentative identified Dhalaos for the installation of Compactor Transfer Station ...... 46 Table 24: Tentative Locations where Refuse Collector – cum – Compactor could be positioned ...... 47 Table 25: Tentative Numbers of 1.1 cum Bins Required for West Zone ...... 48 Table 26: Tentative Number of Refuse Collector cum Compactors required for SCPs (viz. Dhalao/SCBs etc.) Clearing ...... 48 Table 27: Tentative Manpower & Machinery required for handling Street Sweeping Waste in West Zone ...... 49 Table 28: Fixed Compactor Transfer Station required for West Zone ...... 49 Table 29: List of Ward –wise Colonies of West Zone ...... 49 Table 30: Ward Wise Details of Population, Area &Households as per Census 2011 ...... 56 Table 31: Projected Population of the Najafgarh Zone ...... 57 Table 32: Ward-wise Projected Population of Najafgarh Zone upto AD 2023 ...... 59 Table 33: Quantity of the Waste (in MT/Day) Estimated in Year 2013 ...... 60 Table 34: Projected Waste Quantities for the Najafgarh Zone upto 2023 AD ...... 61 Table 35: List of Dhalaos where Refuse Collector – cum – Mobile Transfer Station could be stationed ...... 62 Table 36: Tentative requirement of Refuse Collector cum Compactors) for Clearing of 1.1 cum RC Bins at SCPs (viz. Dhalaos/SCBs/Open Sites etc.) for Najafgarh Zone ...... 62 Table 37: Tentative Numbers of 1.1 cum Bins Required for Najafgarh Zone ...... 63 Table 38: Tentative Manpower & Machinery required for handling Street Sweeping Waste in Najafgarh Zone 63 Table 39: Fixed Compactor Transfer Station required for Najafgarh Zone ...... 63 Table 40: Details of Ward-wise Colonies of Najafgarh Zone ...... 64 Table 41: Deployment of sweeping silt Collection Vehicles ...... 72 Table 42: Bin Washing Schedule ...... 72 Table 43: Vehicle Servicing Schedule ...... 72 Table 44: Fleet Deployment for the Month ...... 72
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NIT No.: EE/EMS/SZ/15-16/NIT/02 Revised Project Information Memorandum (PIM) - Collection & Transportation of Solid Waste in Area under South Delhi Municipal Corporation 2016
Table 45: On Vehicles (including secondary transportation vehicles, Hook Loaders etc) ...... 73 Table 46: On Static Compactors (FCTS) ...... 73 Table 47: Supervisory Manpower ...... 73 Table 48: Report of Dhalaos/ Street Corner bins servicing the colony/ locality ...... 73 Table 49: Exception Report of SCP (Where SCP has not been cleared within 1 hour of scheduled time) ...... 73 Table 50: Report of Fixed Compactor Station ...... 74 Table 51: Report on Mobile Transfer Stations ...... 74 Table 52: Exception Report of Compactor Clearance (Where compacting station/ Point has not been cleared within 2 hour of scheduled time) ...... 74 Table 53: Report of Dhalao/ Street Corner bins designated for sweeping silt ...... 74 Table 54: Exception Report of CSP Clearance (Where SCP has not been cleared within 1 hour of scheduled time) ...... 74 Table 55: Exception report where sweeping waste was found to be disposed in non-confirming manner (e.g. disposed in Dhalao meant for MSW) ...... 74 Table 56: Bin washing undertaken during the day ...... 74 Table 57: Exception report of Bins not washed in last week (to be submitted once a week – Every Sunday for last week) ...... 75 Table 58: Report of complaints and their closure ...... 75 Table 59: Exception report where complaints have not been addressed/ closed in 48 hours ...... 75 Table 60: Working of Call Center ...... 75 Table 61: Summary Report of Deployment of Vehicles/ Infrastructure ...... 75 Table 62: Summary Report of Support services ...... 76 Table 63: Collection of MSW (in MT) ...... 76 Table 64: MSW: Tipping/ Weighbridge data from Disposal Sites (SLF, W2E, Compost etc.) ...... 77 Table 65: Collection of Street Sweeping waste - Tipping/ Weighbridge data from SLF Sites ...... 77 Table 66: Conditions of Dhalao ...... 77 Table 67: Conditions of Fixed Compacting Stations (FCTS) ...... 77 Table 68: Conditions of Street Corner Bins (SCBs) ...... 77 Table 69: Conditions of Refuge Collector cum Compactors (MTS) ...... 78 Table 70: Conditions of Refuse Collector Transport Vehicles ...... 78 Table 71: Conditions of Hook-loader vehicles ...... 78 Table 72: Conditions of Loaders ...... 78 Table 73: Condition of Computers & Servers installed for IT system ...... 78 Table 74: Control Room Functionality ...... 78 Table 75: Performance Penalties as per the MIS ...... 79 Table 76: Minimum Technical Requirement of the Proposed Vehicles...... 84
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NIT No.: EE/EMS/SZ/15-16/NIT/02 Revised Project Information Memorandum (PIM) - Collection & Transportation of Solid Waste in Area under South Delhi Municipal Corporation 2016
List of Figures Figure 1: Delhi Ward Map ...... 2 Figure 2: Proposed MSW Collection & Transportation System ...... 5 Figure 3: Manual Street Sweeping ...... 6 Figure 4: Refuse Collector cum Compactor ...... 6 Figure 5: Fixed/ Static Compactor Transfer Stations ...... 6 Figure 6: Garbage (Compactor) Bin ...... 8 Figure 7: MIS System ...... 10 Figure 8: Flow Chart of MIS Sytem ...... 12 Figure 9: Ward Map of South Zone ...... 19 Figure 10: Population Map of South Zone ...... 21 Figure 11: Dhalao Map of South Zone ...... 24 Figure 12: Ward Map of West Zone ...... 38 Figure 13: Population Map of West Zone ...... 41 Figure 14: Ward-wise Dhalao Map for West Zone ...... 44 Figure 15: Ward Map of Najafgarh Zone ...... 56 Figure 16: Population Map of Najafgarh ...... 58
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NIT No.: EE/EMS/SZ/15-16/NIT/02 Revised Project Information Memorandum (PIM) - Collection & Transportation of Solid Waste in Area under South Delhi Municipal Corporation 2016
PREAMBLE The South Delhi Municipal Corporation (SDMC) is responsible for providing municipal and civic services within area falling under its jurisdiction. One major component of municipal services is scientific management of solid waste following Municipal Solid Waste Rules and other applicable laws. SDMC has undertaken to develop, run and maintain an effective infrastructure for collection, segregation, transportation, processing and disposal of Solid Waste. Major emphasis has been laid on devising a system that ensures collection of solid waste from the source, lifting drains silt and street sweeping waste, green waste generated from houses, parks, roads side trees, construction and demolition waste, providing for efficient transfer and temporary storage without allowing mixing of different kinds of waste - a system that promotes 3R concept of reducing, recycling and reuse of waste - eventually reduce burden of carrying entire waste to landfills. Role of citizens of Delhi is paramount in achieving the end objective and hence SDMC plan to take up effective and sustained IEC initiatives and awareness programs to disseminate information to public. To accomplish the task SDMC has undertaken detailed study of all types of solid waste generated within its jurisdiction and has evolved an effective operations and management system to address various issues that plagued solid waste handling till now. Project Information Memorandum (PIM) lays down methodology and mechanism to be followed by the Concessionaires’ for achieving the desired results and to create a system that can be administered and monitored - a system where all stakeholders: Citizens, Concessionaire and SDMC participate – a system that improves sanitation system and makes Delhi a ‘Clean City’.
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NIT No.: EE/EMS/SZ/15-16/NIT/02 Revised Project Information Memorandum (PIM) - Collection & Transportation of Solid Waste in Area under South Delhi Municipal Corporation 2016
1. Introduction 1.1. About Delhi One of the major goals of the Delhi Government is to make Delhi a center of urban excellence; a well- managed; clean and hygienic city. Cleanliness is the most vital indicator of good Urban Management Process. The Solid Waste generated by the City contributes the major share towards the environmental problems and challenges for better urban management; and on account of tremendous increase in population and increase in per capita income, generation of domestic waste has increased considerably. It is estimated that the quantity of Municipal Solid Waste (MSW) within in the National Capital Territory (NCT) of Delhi would reach 17,000 – 25,000 MT per day (as per MCD) by 2021. After the trifurcation of MCD in year 2012, there are five agencies responsible for Municipal Solid Waste (MSW) management in Delhi namely the South Delhi Municipal Corporation (SDMC), North Delhi Municipal Corporation (NDMC), East Delhi Municipal Corporation (EDMC), the New Delhi Municipal Council (NDMC) and the Delhi Cantonment Board (DCB). The area covered by all Corporations is approximate 1399.26 sq.km. 1.2. Demography of Delhi As per Census 2011, population of Delhi, as on 1 March, 2011, was 16.75 million as against 13.85 million as on 1 March, 2001. According to census 2011(provisional) about 97.50 per cent of the population of Delhi live in urban areas and remaining 2.5 percent in rural areas. This urban population includes population of 110 Census towns in 2011 Census. As per Revenue Department record these census towns are located in rural area of Delhi and they are not part of notified urban area of Delhi. The decadal growth rate of population during 2001-2011 was recorded at 21 per cent.
Figure 1: Delhi Ward Map
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NIT No.: EE/EMS/SZ/15-16/NIT/02 Revised Project Information Memorandum (PIM) - Collection & Transportation of Solid Waste in Area under South Delhi Municipal Corporation 2016
1.3. SDMC at a Glance South Delhi Municipal Corporation (SDMC) comprises of four zones specifically South, Central, West and Najafgarh Zone for the management of the sanitation system in a systematic manner. Further these zones are distributed into Wards and details are given in the table mentioned below:
Table 1: Zone-wise Number of wards
S. No. Name of Zone No. of Wards 1 South 26 2 Central 30 3 West 28 4 Najafgarh 20
SDMC, part of the Delhi, has a population of 6031247 souls and 1278191 households as per census 2011 with decadal growth rate of 21% in the decade 2001-2011. SDMC encompasses an area of 657 sq. km. approximate. Zone-wise list of Population, households, number of Dhalaos and number of open sites is given in table no. 2.
Table 2: Population, Household, Numbers of Dhalaos &Number of Open Sites SDMC Area Population as Area (In Households as No. of No. of Total Secondary per census Sq. km) per census Dhalao Open collection points 2011 2011 Sites (SCPs) South Zone 1358791 190.02 290818 367 48 415 Central Zone 1674194 99.98 354331 262 101 363 West Zone 1708285 59.71 357293 121 75 196 Najafgarh Zone 1289977 307.35 275749 42 99 141
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NIT No.: EE/EMS/SZ/15-16/NIT/02 Revised Project Information Memorandum (PIM) - Collection & Transportation of Solid Waste in Area under South Delhi Municipal Corporation 2016
1.4. Project Coverage Area
The project is for three (03) zones namely South, West and Najafgarh Zone under the jurisdiction of South Delhi Municipal Corporation. 2. Scope of the Project Scope of Work and how it is expected to be executed has been defined and elaborated in this Project Information Memorandum (PIM). Bidders shall adhere to PIM for accomplishing Scope of Work, methodology prescribed for carrying out the work, procurement and deployment of equipment and vehicles prescribed, quality and quantum of manpower to be deployed while executing the work assigned, establish monitoring system, fulfill reporting requirements and implement awareness campaign to achieve desired outcome of the Project. Project scope is Secondary Collection and Transportation of Municipal Solid Waste and Street Sweeping Wasteand any other solid waste specified by SDMC from time to time (Conforming Waste) as per ‘Scope of Work’ and procedures laid down in this PIM. Detailed procedure of scope of work is also illustrated in figure 2.
There are 2 (Two) major identifiable components in the ‘Scope of Work’: 1. Collection and transportation of Municipal solid waste (MSW) and street sweeping waste from Secondary Collection Points (SCPs) (Dhalaos, FCTS, Street Corner Bins, Open Sites etc.)
2. Implementing IEC for better sanitation and waste management The Concessionaire shall execute project based on the guidelines established in this PIM for effective implementation of the system in close coordination with SDMC and Project Consultants namely Project Monitoring Consultant appointed by SDMC for monitoring, reporting and advising SDMC and Concessionaire. Roles and responsibilities of all stakeholders have been defined in tender documents.
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NIT No.: EE/EMS/SZ/15-16/NIT/02 Broad Architecture of Proposed MSW Collection and TransportationProject system Information Memorandum (PIM) - Collection & Transportation of Solid Waste in Area under South Delhi Municipal Corporation 2014
Street Sweeping waste to be dumped at nearby SCPs in the specified Bin Manual Streets Waste received at 1.1 cum by SDMC Staff 1100 litre capacity mobile bins Sweeping Bins to be transported to SLF Fixed Compactor Transfer Traditional Waste by using Refuse Collector Hook Loader for carrying (FCTS) Station (FCTS) Collector collects the Waste to Energy Plant Waste from HH =
Sanitary Landfill Site
Present System/
Unorganized Sector
Mobile Transfer Station (Refuse Waste received from Traditional Waste Collector Household Collector cum Compactor) Traditional Waste Collectors collects the Waste from HH Figure 2: Proposed MSW Collection & Transportation System
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NIT No.: EE/EMS/SZ/15-16/NIT/02 Revised Project Information Memorandum (PIM) - Collection & Transportation of Solid Waste in Area under South Delhi Municipal Corporation 2016
2.1. Collection and Transportation of Street Sweeping Waste a. SDMC is responsible for the manual sweeping of all streets within its jurisdiction. b. SDMC’s safai karamchari shall be responsible to transfer the ‘street sweeping waste’ into specified (colour-brown) of 1.1 cu m covered RC bins to be provided by the Concessionaire at Secondary Collection Points (SCPs). c. Concessionaire shall in a time bound plan transport Road sweeping waste from SCPs to the SLF at Okhla or other designated landfill sites using Refuse Collector Truck (Tipper) having mechanical “Bin-Lifting” capability to lift 1.1 cu m bins. Figure 3: Manual Street Sweeping d. Time-table for clearing of bins shall have approval of SDMC. e. AT no stage the street sweeping waste shall be mixed with any other type of waste. 2.2. Deployment of Refuse Collector cum Compactor Vehicle (MTS) and Fixed/Static Compactor Transfer Stations - (FCTS) a. Dedicated Refuse Collector cum Compactor shall be deployed to transport the waste from SCPs (Dhalaos, 1.1 cum bins, open sites etc.) b. In addition dedicated FCTS shall be installed at specified Dhalaos to receive waste from manual rickshaws, Auto Tippers, 3 Wheelers. c. Minimum numbers of MTS and FCTS to be installed. d. Design of FCTS shall allow unloading of waste from primary Figure 4: Refuse Collector cum Compactor collection vehicles in smooth way without littering waste and consuming minimum time. e. Garbage spilled near Fixed Transfer Stations, while transferring the MSW, should be cleared by the concessionaire so that no spillage is left. Disinfectant should be used after the cleaning process at that location. f. FCTS shall have a provision of dumping waste by residents from nearby areas. g. Concessionaire shall maintain a reciprocative balance between the Refuse Compactor and FCTS but should not go below minimum number prescribed in the document. Decision of the Project Review Committee shall be final and binding on Concessionaire. h. Concessionaire shall install the CCTV Cameras at the locations where in FCTS to be installed. Concessionaire shall be responsible for recording waste collection and disposal status including number plate of autotippers/rickshaws etc. delivering waste for each trip. SDMC shall have right to examine the recording from time to time for clearing the payments due to Auto tippers engaged. i. The concessionaire shall also issue receipts of waste delivered at FCTS for every trip. A log book shall be maintained at each FCTS for cross checking by SDMC officials with CCTV camera Figure 5: Fixed/ Static Compactor Transfer recordings. Stations
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NIT No.: EE/EMS/SZ/15-16/NIT/02
Revised Project Information Memorandum (PIM) - Collection & Transportation of Solid Waste in Area under South Delhi Municipal Corporation 2016 j. Concessionaire is free to choose the FCTS having following components: Either (FCTS with Detachable Container)
Hydraulic loading shovel bucket of 1.5 cu m capacity Compaction system lying on the ground level Detachable container of 10 cu m capacity. Once the hydraulic shovel bucket is filled with MSW, it shall transfer the MSW to the compaction system. Then, this compaction system will hydraulically charge and compact the MSW and further push the waste in to detachable container of 10 cu m capacity. Once the detachable container is filled with the compacted MSW, it shall be transported to the designated site by using the hook loader vehicle compatible with the 10 cu m container. At one Dhalao/one location, 01 compactor, 02 detachable containers shall be deployed OR (FCTS with Non-detachable Container) Integrated unit of Compaction Head, hydraulic loading bucket and 10 Cu m Body, shall be transportable by compatible Hook Loader from one place to another. At one Dhalao/one location, 02 integrated units shall be deployed k. Concessionaire should adhere to the minimum specifications for the installation of Fixed Compactor Transfer station. l. Suggestions from Concessionaire to improve specifications would be encouraged by SDMC. 2.3. Management of Secondary Collection Points (SCPs) (Dhalaos, Open Sites/Street Corner Bins (SCBs), Fixed Compactor Transfer Stations) SDMC desires that, Concessionaire shall maintain and manage the secondary collection points in the following manner: a. Concessionaire shall be handed over SCPs on as-is-where-is-basis by SDMC at the start of the Contract. b. From the date of handover till end of contract, concessionaire shall be fully responsible for carrying out up gradation, management and upkeep of all the secondary collection points. c. Concessionaire shall carryout modification of civil structures of Dhalaos as per layout provided in the Annexure IV, including Repairs and re-furbishing of roof and walls; laying flooring, providing shutter/door/gate; external & internal plaster; internal & external white wash/paint etc. d. All FCTS and Dhalaos (where waste is coming more than 8 ton) shall be manned 24x7, Dhalao (where waste is coming less than 8 ton) shall be manned for 1 shift in a day, all MTS shall be manned minimum by 1 driver & 2 helper by personal employed by the Concessionaire on its pay role. No outsourcing /subletting or subcontracting would be permitted. e. SCP Manpower shall wear specified uniform along with personal protective equipment. f. Concessionaire shall have no rights to display advertisements on any of the secondary collection points. It is SDMC who shall have exclusive advertising rights on SCPs and all project facilities. g. Washing of Dhalaos shall be done weekly, while sweeping, cleaning and disinfection of secondary collection points shall be done on daily basis. h. Concessionaire shall ensure that:
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NIT No.: EE/EMS/SZ/15-16/NIT/02
Revised Project Information Memorandum (PIM) - Collection & Transportation of Solid Waste in Area under South Delhi Municipal Corporation 2016
1) Different coloured Bins are used depending upon type of waste received: Wet waste - green colour bin (capacity 1.1 cu m) Street sweeping waste - brown colour bin (capacity 1.1 cu m) Dry waste – black colour bin (capacity 1.1 cu m) 2) There is no mixing of various kinds of wastes (i.e. MSW, street sweeping waste, drain silt, Green waste and C&D waste should not mixed) 3) Waste is not be littered on the floor of the Dhalao or outside Dhalao at any point of time. 4) Bins shall not be overflowing and shall be covered when they are filled. 5) Bins from Dhalaos shall be taken out at the time of unloading in to Compactor only. 6) Adequate number of additional bins shall be provisioned to receive excess waste. 7) Bins need to be maintained so that there are no breakages, cracks, leakages, toppling of bins and dislocation of covers. The Concessionaire shall maintain adequate number of spare bins and ensure repair and replacement of damaged bins within 24 hours. 8) Log of reportings of damaged bins should be maintained by Concessionaire at SCPs as well as office which is subject to audit /inspection by SDMC. Continuance of default shall be viewed seriously. i. Non-conforming waste including the C&D waste shall not be allowed to be dumped at the Dhalaos and open sites. j. If non-conforming waste is found, Concessionaire shall transport such waste to the specified disposal sites at own cost. k. The Concessionaire shall ensure that the area within 15 metre radius from the periphery of the Secondary collection points shall be kept clean all the times. l. Bins shall be cleaned, washed and disinfected (with approved disinfectants) at least once in a week while painting of all project assets shall be done once in an every six months. m. Garbage stored at the secondary collection points should not be visible to public in any circumstances. n. o. Dhalaos receiving Zero waste should be handed over to SDMC by Concessionaire. Thereafter, that Concessionaire shall not have any responsibility towards that Dhalao. p. The clearing schedule of bins should ensure that the bins are emptied at least once in every day 2.4. Mechanical Bin Washer a. Concessionaire shall carry out washing of all the bins on a weekly basis. Time table for bin washing shall be provided by the Concessionaire. b. Concessionaire shall deploy prescribed number of mechanical bin washers fitted with GPS to carry out bin washing exercise. Figure 6: Garbage (Compactor) Bin 2.5. Workshop for maintenance of C&T vehicles a. Dedicated workshop for repair and maintenance including the servicing of Collection &Transportation vehicles shall be set-up by concessionaire. b. SDMC has identified the following land for the workshop in each zone which will be made available to the Concessionaire for setting up the workshop
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NIT No.: EE/EMS/SZ/15-16/NIT/02
Revised Project Information Memorandum (PIM) - Collection & Transportation of Solid Waste in Area under South Delhi Municipal Corporation 2016
Table 3: Workshop Locations to be provided by SDMC for Each Zone S. No. Name of Zone Details of identified land for the workshop 1 South Workshop at Okhla/Bhati Mines in South Zone 2 West Workshop at Subhash Nagar/Bakkarwala in West Zone 3 Najafgarh Workshop at Dwarka in Najafgarh Zone c. Land for the workshop shall be provided to the Concessionaire on a nominal rent @ Rs. 1/- 100 sq. m. per annum. The land shall remain the property of SDMC and shall be given to the Concessionaire for the use during concession period only for the purpose defined in this document. d. In case, the land allocated by SMDC is not suitable to concessionaire, Concessionaire shall make their arrangement of land (to set up the workshop) at its own cost. e. Workshop site should be maintained properly and be fully equipped to provided services at par with Good Industry Practice and should have all arrangements to meet emergency situations as per applicable Laws. f. Maintenance and painting of the workshop site should be carried out at least once in a year. g. Apart from the workshop site, SDMC shall also provide atleast 2-3 parking sites in each zone. h. Minimal following infrastructure to be installed at Workshops:
Table 4: List of Minimum Equipment required for the Workshop S. Facility / Equipment No. 1 Office 2 Engine room 3 Tool storage and oil/lubricant, spares storage facility 4 Welding Facility 5 5 HP Air Compressor and jet cleaning machine 6 Washing facility for vehicles 7 Hydraulic lifting system Battery charging machine having capacity of 12 volt, 6 batteries, battery tester such as hydrometer, 8 volt meter etc. 9 Tube vulcanizing machine tyre inflator 10 Pneumatic grease pump, grease gun etc.
2.6. General Conditions- Manpower Deployment a. All manpower deployed on the project shall wear prescribed dress comprising of: For Men: Cap, T-shirt/Shirt, Jacket, Trouser, Shoes For Women: Cap, Salwar Suit, jacket, shoes b. Concessionaire shall provide at least 2 sets of dress to the workers every six months c. Colour code of dress to be finalized in discussion with SDMC. Dress colour may be different for different activities d. PIM prescribes minimum number of employees, supervisory and managerial staff to be deployed. e. Concessionaire has to provide identity cards with photo signed by the concerned authority of Concessionaire. f. Concessionaire shall deploy the bio-metric attendance system for keeping attendance of all the staff. Daily attendance shall be made available to SDMC on daily basis.
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NIT No.: EE/EMS/SZ/15-16/NIT/02
Revised Project Information Memorandum (PIM) - Collection & Transportation of Solid Waste in Area under South Delhi Municipal Corporation 2016
Other Conditions g. All services must conform to the provisions of Solid Waste (Management & Handling) SWM, Rules 2016 and any amendment thereto in future as well as per the applicable rules/laws. h. The Concessionaire shall adhere the applicable laws/norms for the procurement and deployment of project vehicles/assests etc. i. All the project assets shall be painted with anti-corrosive primer & paints of best quality as per the specified colour by SDMC. j. Complaint number, public slogan, message should be promptly written on all the project assets. k. In case, break down/shut down of W2E plant, Concessionaire has to make the alternate arrangement for the transportation of waste to SLF, Okhla or any other designated site. l. The current waste-to-energy (W2E) plant site is at Okhla and the average distance of Okhla W2E plant from South zone is 13 km, from West zone is 26 km and from Najafgarh zone is 39 km. As per the tentative estimate, tentative 8.5% of the tipping fee is for fuel cost for secondary collection and transportation of MSW from SCPs to W2E/SLF in South Zone, 15% in case of West Zone and 20% in case of Najafgarh zone. In case, the land fill site shifts, then 8.5% in South Zone, 15% in West Zone and 20% in Najafgarh zone of the quoted tipping fee will change accordingly/proportionally as per change in average distance between SCPs and changed land fill/W2E plant. For example (Illustrative purpose only)
If the quoted fee is Rs 2,000 per MT for west zone (in this case fee quoted for secondary C&T is 2000*15% = Rs 300) Now if the average distance between SCPs and changed land fill site is decreased to 20 km from West zone, then payment to the contractor shall be made at following rate: Tipping fee excluding secondary C&T – 2000*85% = Rs 1700 Tipping fee for secondary C&T – 300*20/26 = Rs 230 Total tipping fee payment to be made to contractor = Rs (1700+230) = Rs 1930 m. Similar is applicable in case distance is increased from current location. n. Tare weight shall be written on every vehicle for each specified waste. o. First aid box need to be put at all the SCPs and vehicles except the open sites. p. In case, Refuse Removal Truck (RRT) is used in the emergency circumstances (viz. during the shutdown of W2E Plant, Okhla), density system for each specified waste shall be applicable during the weighing at weighbridge. 2.7. Management Information System (MIS) SDMC on its own or through its appointed IT Consultantshall set-up a “secure online MIS” and “application for customer care center/control room” that facilitates effective monitoring of the project. This system shall be “automated” as per below mentioned methods or with further improvements to the methods suggested. There shall be provision to feed the information “manually”, in case information is not obtained automatically. There are three major components of this
Figure 7: MIS System 10
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system: a. MIS Reports that shall be delivered by the System b. Customer Care Center/Control Room Application to receive customer, SDMC staff complaints, requests on phone calls, SMSs or emails. c. Automation using GPS, RFID/RFID Reader, Photo & Request Update using “Mobile Applications”, SMS, Bio-Metric Machines etc. Please note that the recommended requirements are: i. Minimum that the SDMC requires at this stage. There can be more reports/automation that can be suggested by SDMC from time to time to enhance effective monitoring of the project. ii. Concessionaire/s at the direction of SDMC, is free to use data from system for monitoring projects and resources at their end and can increase any reports/database that they deem fit for their purpose (at their own cost). iii. The Concessionaire shall be responsible to provide information that is required for generating reports and project monitoring. Following sections describes the minimum system and reporting requirements. 2.7.1. MIS Reporting System The MIS reports proposed in this section are classified into following categories: a. Collection and Transportation of Street Sweeping Waste and Clearing of Bins. b. Clearing of Secondary Collection Points (SCPs) Although it is understood that infrastructure servicing these various categories cannot be segregated in watertight compartments, (e.g., a Dhalao may be receiving waste from both households as well as commercial establishments). It is expected that the Concessioner shall classify the infrastructure in these groups based on the question – “to which category the said infrastructure service mostly” However, exclusivity in categorization should be maintained, i.e., an item should not get reflected in more than one category while reporting. To the extent possible, aggregating the data using automated method and minimal manual intervention shall generate reports e.g. GPS feed, SMS from field, Real Time Bio-Metric Attendance etc. There reports are submitted to SDMC in printed format daily duly signed by the authorized person. (However, on the real time basis, reports shall be viewable on the server, so that SDMC has a clear view about the status of ongoing work). Report indicating summary overview of current operation shall be made available in formats mentioned in Annexure-I. 2.7.2. Procedure for Generating MIS Reports a. Before the Start of the month the Concessionaire has to upload the File containing information about Action Plan for the Month. This will form base for Master information for automatically generating MIS reports. b. Daily, Biometric Attendance shall be taken of staff deployed and data pushed into the System. c. At the Start of an Activity, the concerned person will send a START SMS to the system. System will acknowledge the receipt of such message to confirm logging. d. Thereafter GPS system will take-over to see the progress of the activity and shall automatically prepare the process reports. e. When a secondary collection vehicle clears waste from a Dhalao or a bin, the operator shall, through a
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mobile application, click a photo of the cleared item. The application shall automatically upload the clearing information & photo through GPS system. In addition, the mobile application shall allow the operator to record the type of waste cleared and also if any non-confirming waste (along with type) was found in the said Dhalao/bin. When the secondary collection vehicle reaches the disposal site (SLF/ W2E etc.), the vehicle shall be weighed at the weighbridge. The weighbridge operator shall on-line report the receipts at the disposal site into the system. f. For Mobile Transfer stations, since the vehicles are connected to GPS, the system shall automatically note clearance / arrival at disposal site. g. For Bin-washers, same method as above; except the fact that the bin washing vehicle will not be required to end at disposal point. h. For complaint redressal, same method as above. i. For Inspection Reports, the concerned inspectors shall be provided with a mobile application through which he can feed and upload his inspection report in the system. The application will be GPS based, so that inspector only needs to record his observations, and/or upload photo. j. SDMC shall also be provided view (and down load) access to the data and reports generated through this system for its use. However, in case or times of IT system not functional, for such period, certain basic monitoring reports (as may be prescribed by SDMC from time to time) will be required to be generated by concessionaire and submitted on paper format to SDMC.
Figure 8: Flow Chart of MIS Sytem 2.7.3. Customer Care Center/Control Room Customer Care Center/Control Room/Complain address system etc. which would have the following key 12
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components: a. Dedicated phone lines and staff to receive complain or request from public and SDMC staff. b. Mobile phone’s short code number to receive complaint’s SMS and Web-Interface for customer to directly feed complaints. c. Workflow to track the work that is reported and report back to person originating the complaint. d. Customer Care center/Control Room shall be manned by concessionaire staff. e. SDMC/its appointed monitoring agency at its discretion would be at a liberty to check the working of the Customer Care Center/Control Room/Complain address system etc. 2.7.3.1. Dedicated Phone Lines a. A dedicated phone number with minimum 5 lines (and extendable based on actual requirement). Maximum call waiting time shall be 2 minutes for any received complaints. While the customer is waiting, a recorded voice message indicating that complains can be logged by SMS or on web shall be played, in addition to general greetings. b. All calls shall be recorded and shall be reviewed for the quality of interaction of their staff with the customers/SDMC staff. This recording shall be made available to SDMC, any or all the agency/ies designated by SDMC for auditing purpose. c. Concessionaire shall put a detailed Standard Operating Plan (SOP) in place to elaborate actual arrangement. d. Report received from customer shall be stored online directly. Unique ticket number shall be generated and communicated to caller along with expected time for correcting the issue. e. Control Room shall be staffed adequately to receive and process the complaints. Control room shall be operational from 7 am till 10 pm on all days. 2.7.3.2. SMS to Receive Complain a. Short code based SMS service shall be deployed by Concessionaire to receive complains/requests in structured SMS form. b. Similar Short code based SMS service shall be deployed by Concessionaire to receive requests from SDMC staff for on demand service. c. User friendly web shall be created to receive complains from SDMC/customers online. 2.7.3.3. Workflow to Track Status a. Each complaint request shall be assigned a unique ticket number. b. Each complaint shall be forwarded via-SMS and system to the concerned executing person with a copy to reporting supervisor. c. Once ticket is closed, it shall be updated in the database. In case complaint is not addressed within specified time, reason for delay along with likely resolution time shall be supplied in database. d. Status of complain if completed or not completed (along with reason and likely date of addressing) shall be supplied to the customer on or before the specified date. e. Customer feedback shall be taken on completion of task and shall be stored in the database. f. Similar system shall be in place for SDMC staff raised request/complaint ticket. g. Status shall also be searchable online using ticket number and customer phone number.
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c. Current status of all open and closed complaints shall be visible online and user shall be able to view their status by date or/ and complain number etc. d. On completion of work – SMS shall be sent back to the customer indicating completion of work. Systems shall have provision to take feedback of customer on the level of satisfaction based on service provided. h. Daily summary report Zone Wise, Sub-Zone, Ward Wise shall be sent to the relevant designated SDMC staff. These repots shall be auto-generated from the customer complaint database 2.7.4. Hardware & Other Components SDMC or its appointed IT Consultant shall be prescribing the system and type of the Hardwares to be installed. Since SDMC shall anchor the main MIS software at its own cost, the Concessionaire shall be responsible for installing compatible Hardwares. It is expected following types of automation and monitoring Hardwares shall be installed.
2.7.4.1. Unique numbering System for Project Assets As a precursor for automation, a unique numbering system should be followed for marking all Secondary Collection Points/Assets in such a manner so that all such points are uniquely identified across the SDMC area. This numbering shall be referred in all time-table/customer complainant redressal systems and other communications. Following are some examples for unique numbering: a. For uniquely identify the bin number 120 in South Zone, Ward 10: SDMC/ZS/W10/B120 b. For uniquely identify the Dhalao (collection point) in South Zone, Ward 15: SDMC/SN/W15/D102 c. For uniquely identify the 2nd container at the Fixed Transfer point in West Zone, Ward 25: SDMC/ZW/W25/F101-1 The final numbering mechanism shall be approved by the SDMC. 2.7.4.2. GPS in All Vehicles Concessionaire shall install GPS system in all the vehicles with following device specification or better: a. General Specifications: i. Dual band GPRS (900/1800 Mhz). ii. On-board Storage of at least 2 days of data. iii. Internal battery to sustain operation for at least 10 hours with a minimum recording at interval of 30s and reporting at intervals of minimum of 120s. iv. A minimum reporting interval of 30s. v. Alerts on external power disconnection. vi. Internal antenna or antenna wire enclosed in metal sheath. vii. IP 65 enclosure (i.e. water proof for occasional sprays of water and dust proof). viii. Device should be hidden – minimum of -161db gain for GPS antenna. ix. Ability to work against sustained external voltage of upto 33v and handle transient of as high as non- spike 55v/6000 Joules spikes (To work in presence of hydraulics, falling battery). x. Digital Input: 2 minimum. Changes to digital input must be communicated immediately – i.e. changes should not be missed because it falls in between recording interval. On the other hand transients (<
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1-2s) must be discarded. xi. Analog Input: 1 minimum b. Accessories: i. Must be able to detect engagement of bin’s raising/lowering. ii. Must be able to detect raising/lowering of tipper’s body c. Protocol: i. Commands for controlling devices via SMS and protocol/data format must be shared with SDMC and vendor must warrant that the users can choose to use their software to work with devices without paying anything extra d. Over the air control of device – including server to which devices communicate with e. GPS Running Requirement i. 98% of installed GPS shall be operational all the time. ii. Any non-operational GPS shall be replaced within 24 hours of time of non-functioning. iii. If any GPS is not operational (within the above limits), driver shall be provided with android/Mobile Application enabled phone with location tracking capability and same shall be monitored separately by concessionaire. 2.7.4.3. RFID (Radio Frequency Identification Reader) a) RFID tag in non-breakable, non-temper & non-removable enclosure shall be fixed on all key project assets by the Concessionaire. Key assets shall include (but not limited to): (i) 1.1 cum RC bin (ii) All vehicles b) RFID tag should contain following information Table 5: Asset Information Sheet Asset type Asset no. Ward no. Asset Implementation Date
Vehicle RFID Tags shall store Information in RC and Insurance details, in structured format. c) Concessionaire shall provide (2 RFID Readers per ward) including inbuilt display to read RFID tag information. These readers shall be fitted with GPRS module and information shall be relayed to the asset records on server – indicating asset validation date (and comments if any) Concessionaire shall replace the damaged RFID Tag within the 24 hours’ time of non-functioning. New RFID tag in place of damaged tag shall be fixed with the same information. 2.7.4.4. Mobile Application for Reporting from site SDMC or its IT Consultant shallprovide robust mobile applications to report the site conditions. Following are minimum requirements: a) Mobile application shall be able to send information to control room about the ground situation along with “Photo”, “Geo-Tag (latitude-longitude) and Status update. b) This mobile application shall work even when GPRS connectivity is not there and the moment GPRS connectivity is available, data shall be uploaded to the servers.
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Revised Project Information Memorandum (PIM) - Collection & Transportation of Solid Waste in Area under South Delhi Municipal Corporation 2016 c) Data collected from this application shall not be alterable by the originator. Adequate encryption shall be supplied for the same. d) This application shall be used for (but not limited to): i. Report Lifting of Bins from Secondary Collection Points ii. Reporting after clearing road sweeping waste bins iii. Reporting of any site condition that is required to be reported by SMDC from time to time. e) Concessionaire shall be responsible for providing Android phone, SIM with data connection to all its drivers, supervisors and any other staff who is designated for reporting from ground with application. Non-reporting will be automatically treated as no work completed. f) Concessionaire shall also train all their staff to use the application. 2.7.4.5. Bio-Metric Attendance 1) Concessionaire shall deploy robust biometric attendance system to report staff attendance. Following are minimum requirements: a) Bio-Metric Attendance System that is fitted with GPRS/any other mechanism to relay each record instantaneously to the central server shall be deployed by the concessionaire. b) For staff who have missing finger prints (at times reported by few workers), alternate fool proof system shall be deployed. c) Machines shall be deployed at all offices and attendance points (mobile-bio-metric devices for open points) d) Only records received from bio-metric attendance shall be treated as valid records for staff reporting – in reports generated from servers. 2.7.4.6. MIS Reporting Formats Formats for the MIS reporting system are mentioned in the Annexure-I. 3. Information Education Communication (IEC) Programme For Municipal Solid Waste Management 3.1. Objectives of the IEC Campaign Theobjective of the project is to introduce 3 Rs (Reduce, Re-use and Recycle) so as to reduce the load of disposal of solid waste. The success of the project is dependent upon participation of the stakeholders. The Citizen being one of the most important stakeholder in the project, due emphasis is required to have an IEC strategy for increased participation of citizens and residents. The IEC strategy shall be prepared by SDMC with an objective to create awareness among target audience and ensure public participation in the municipal solid waste management program envisaged in this project. This IEC strategy would provide the framework and facilitate SDMC to address the communication needs related to implementation of sanitation and waste management project in the city. The main objectives of developing and implementing the IEC campaign are to change the attitude and behaviour of the target audience through:
Increasing level of awareness on the concept of waste accumulation and the way it affects their lives.
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Inducing the waste generators to adopt modern waste management system introduced by SDMC such as segregation of waste as ‘Dry & Wet Waste’ at source, usage of ‘door-to-door’ and ‘street level’ collection systems, storage of segregated waste in separate bins, separation of hazardous waste from the regular wastes and safe disposal of all the segregated waste as per the designed waste management system.
Sharing information about the waste management system placed by the municipal corporation like schedule of collection of different kinds wastes, free and chargeable facilities, change or update in any fixed schedule/s or route/s, emergency or on-demand facilities, complaint redressal numbers, customer care centres etc. Promoting public participation in the successful operation and maintenance of waste management system through sensitisation of citizens, RWAs, Traders Associations, etc. Propagating the message that the “Clean City” is a pride of every citizen.
Approaching Zero Waste situation in due course 3.2. Roles of various Agencies a. SDMC Prepare an IEC strategy for eight year period Prepare suitable strategies for various target groups such as different housing groups (LIG/HIG/MIG/JJ Clusters/ Villages/ Resettlement Colonies/Unauthorized / Commercial Area/ Markets/ daily markets/ Sabzi Mandi/ School and College students etc. Establish two way communication mechanisms with stakeholders of the project such as citizens, the media, RWAs/Trade Organizations on one hand and the implementing agencies like Concessionaire or/and SDMC on the other hand. Prepare and design Short Films, Advertisement Campaign, Posters, Brochures, Flax, Hoardings, Pamphlets, Stickers, Radio jingles, etc. for the campaign Monitor quality and accuracy of contents of the advertisement material Lay out ward wise annual plan for conducting campaign events such as: meetings, workshops, street corner plays, movies etc. Detailing number of event content, schedule, target group which are to be conducted by the Concessionaire in association with RWAs/Trade Associations/ School and collage Managements/ NGOs and SDMC, etc. b. Concessionaire c. Conduct workshops for staff of Concessionaireand training them by using manuals and other IEC materials prepared by SDMC Any other activity as may be approved by SDMC. Distribute all advertising and campaign material provided by SDMC for the IEC campaign during entire concession period Distribution of campaign materials like brochures, posters, stickers etc., provided by SDMC and making them available to stakeholders as per the plan. Pursue with various media including cinema halls in public interest to create awareness. Conducting orientation programs for line department staff. Implement campaign as prepared by SDMC. Identify resource persons from RWA or local organizations (College, School, and Society) to propagate awareness amongst the citizens. 17
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Organize colony /community level events comprising workshops and meetings with RWAs etc. as per the IEC plan and showing audio-visual tapes and CDs, short films, presentations etc. during such meetings/ workshops with the involvement of RWA and other supporting networks. Conducting orientation programs for all workers belonging to MSW Service. Distribution/ putting up campaign materials like brochures, posters, stickers etc, provided by SDMC as per plan. Placing and painting information boards at various localities for disseminating information to public for availing the services envisaged in the project. Creation of website of the SPV wherein all information, such as schedules, timings, charges, complaint redressal system, Asset details, services, etc. that are required by the public are available. The web-site to be bilingual (English & Hindi). Organize School level programmes as per plan/programme Organize IEC programme for rag-pickers and kabadi-wallas to integrate them into the project. Perform such activities as may be required for the success of the project and ensure participation of citizen 3.3. Incentives and Disincentives – SDMC Incentives and reward play major role in improving behaviour. In order to gain better results from the IEC campaign, there will be a provision of incentives and disincentives. The organizations especially RWAs and market associations which have shown good results should be felicitated in public functions to motivate and encourage others to replicate the same. Some of the incentives and disincentives which may be used during the campaign are;
Cleanest Residential Area Award – A certificate or trophy from the Mayor or Commissioner – ward wise Most Responsible RWA - A certificate or trophy from the Mayor or Commissioner ward wise Cleanest Market - A certificate or trophy from the Mayor or Commissioner ward wise. Responsible Citizen Award to most active citizen for his her contribution to improvement of SWM in the city. Collective penalty on RWAs, Market Associations for poor waste management Best Sanitary Worker of the Year from Concessionaire and SDMC Felicitation of NGOs and CBOs on special occasions The Concessionaire and SDMC shall make necessary assessments to identify the prize-winners; SDMC shall organize half yearly felicitation programme for granting incentives/ dis-incentives. The cost of organizing such programme shall be borne by SDMC.
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4. Zone Wise Information Details 4.1. South Zone The MSW from the South Zone through the specified vehicles finally shall be dispose to Waste to Energy Plant, Okhla Phase -2. Waste specified other than MSW viz. silt, street sweeping waste shall be transported to Okhla landfill site which is situated in Okhla phase -1. 4.1.1. Service Area The South Zone of Delhi is, indeed, a true representative of the all kinds of area - authorized, unauthorized, JJ colonies, urbanized village, rural village, Industrial and Slum area etc. Total area covered by the South Zone is approximate 190.03 square kilometer.
Figure 9: Ward Map of South Zone
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4.1.2. Population profile Table 6: Ward Wise Details of Population, Households as per Census 2011 of South Zone S No. Ward No. Ward Name No. of Household Total Population Ward Wise Area (In Sq. Km) 1 161 Malviya Nagar 8240 35888 5.55 2 162 Village Hauz Rani 8118 37426 1.04 3 163 Safdarjung Enclave 11080 47087 3.68 4 164 Hauz Khas 8718 37288 2.29 5 165 Vasant Vihar 10123 41649 5.74 6 166 Munirika 10467 42344 1.22 7 167 R K Puram 10250 45640 2.30 8 168 Nanakpura 9754 45217 3.21 9 169 Lado Sarai 8385 35627 6.40 10 170 Mehrauli 12529 59348 2.98 11 171 Vasant Kunj 11785 52382 5.69 12 172 Kishan Garh 13351 53909 22.47 13 173 Said Ul Ajaib 12389 55826 10.38 14 174 Chhatarpur 16141 76829 13.09 15 175 Aya Nagar 11941 60483 31.91 16 176 Bhati 8994 47780 46.51 17 177 Sangam Vihar 19989 107021 6.52 18 178 Devli 13358 67235 2.56 19 179 Tigri 11418 58573 2.07 20 180 Dakshinpuri Extn. 11427 56234 1.40 21 181 Khanpur 11881 61066 3.50 22 182 Ambedkar Nagar 8756 45365 0.50 23 183 Madangir 9492 49123 0.50 24 184 Pushp Vihar 9558 43613 1.82 25 189 Chirag Delhi 7608 34169 2.31 26 191 Shahpur Jat 15066 61669 4.39 TOTAL 290818 1358791 190.03
4.1.3. Projected Population South Zone of SDMC has a population of 1358791 souls as per Census 2011 with decadal growth rate of 21% in the decade 2001-2011 for Delhi. Table 7 below shows the projected population of the South Zone upto year 2023 keeping in mind the current prevailing growth rate. It is to be noted that the projected population of year 2016 have been used for planning of minimum project assets requirement for collection and transportation of solid waste.
Note: As per the NCR Regional Plan, projected population of Delhi in 2021 is in range of 197-208 Lakhs (Growth Rate of Delhi is about 18%)
Table 7: Projected Population of the South Zone Year Projected Population
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Year Projected Population 2012 1377678 2013 1396828 2014 1416244 2015 1435930 2016 1455889 2017 1476126 2018 1496644 2019 1517447 2020 1538540 2021 1559772 2022 1581453 2023 1603435
Ward-wise projected population of the South zone is mentioned below in the table. This is the indicative figures only and may be vary.
Figure 10: Population Map of South Zone
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Table 8: Ward-wise Projected Population of South Zone upto AD 2022
No. of Population Projected Population (Ward Wise) S. No. Ward No. Name of Ward As per Census Households 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2011 1 161 Malviya Nagar 8240 35888 36387 36893 37405 37925 38453 38987 39529 40078 40635 41196 41769
2 162 Village Hauz Rani 8118 37426 37946 38474 39008 39551 40100 40658 41223 41796 42377 42962 43559
3 163 Safdarjung Enclave 11080 47087 47742 48405 49078 49760 50452 51153 51864 52585 53316 54052 54803
4 164 Hauz Khas 8718 37288 37806 38332 38865 39405 39953 40508 41071 41642 42221 42803 43398
5 165 Vasant Vihar 10123 41649 42228 42815 43410 44013 44625 45245 45874 46512 47159 47809 48474
6 166 Munirika 10467 42344 42933 43529 44134 44748 45370 46001 46640 47288 47946 48607 49283
7 167 R K Puram 10250 45640 46274 46918 47570 48231 48901 49581 50270 50969 51678 52391 53119
8 168 Nanakpura 9754 45217 45846 46483 47129 47784 48448 49122 49804 50497 51199 51905 52627
9 169 Lado Sarai 8385 35627 36122 36624 37133 37650 38173 38703 39241 39787 40340 40897 41465
10 170 Mehrauli 12529 59348 60173 61009 61857 62717 63589 64473 65369 66278 67199 68126 69073
11 171 Vasant Kunj 11785 52382 53110 53848 54597 55356 56125 56905 57696 58498 59311 60130 60966
12 172 Kishan Garh 13351 53909 54658 55418 56188 56969 57761 58564 59378 60204 61040 61883 62743
13 173 Said Ul Ajaib 12389 55826 56602 57389 58186 58995 59815 60647 61490 62344 63211 64083 64974
14 174 Chhatarpur 16141 76829 77897 78980 80078 81191 82319 83463 84624 85800 86992 88193 89419
15 175 Aya Nagar 11941 60483 61324 62176 63040 63917 64805 65706 66619 67545 68484 69429 70394
16 176 Bhati 8994 47780 48444 49118 49800 50492 51194 51906 52627 53359 54101 54847 55610
17 177 Sangam vihar 19989 107021 108509 110017 111546 113097 114669 116263 117879 119517 121178 122851 124558
18 178 Devli 13358 67235 68170 69117 70078 71052 72040 73041 74056 75086 76129 77180 78253
19 179 Tigri 11418 58573 59387 60213 61050 61898 62759 63631 64515 65412 66321 67237 68171
20 180 Dakshinpuri Extn. 11427 56234 57016 57808 58612 59426 60252 61090 61939 62800 63673 64552 65449 22
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21 181 Khanpur 11881 61066 61915 62775 63648 64533 65430 66339 67261 68196 69144 70098 71073
22 182 Ambedkar Nagar 8756 45365 45996 46635 47283 47940 48607 49282 49967 50662 51366 52075 52799
23 183 Madangir 9492 49123 49806 50498 51200 51912 52633 53365 54107 54859 55621 56389 57173
24 184 Pushp Vihar 9558 43613 44219 44834 45457 46089 46730 47379 48038 48705 49382 50064 50760
25 189 Chirag Delhi 7608 34169 34644 35125 35614 36109 36611 37120 37636 38159 38689 39223 39768
26 191 Shahpur Jat 15066 61669 62526 63395 64277 65170 66076 66994 67925 68870 69827 70791 71775
Total 290818 1358791 1377678 1396828 1416244 1435930 1455889 1476126 1496644 1517447 1538540 1559772 1581453
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Figure 11: Dhalao Map of South Zone
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4.1.4. Quantification of MSW, Silt, Street Sweeping, Dairy Waste and C&D Waste For the quantification of the waste, sample size survey of households/commercial establishments/roads/parks/drains was undertaken in South zone. During the survey, all types of categories of colony viz. authorized/unauthorized/JJ/resettlement/village/urban village were covered. Based on the survey conducted and analysis done, per capita MSW generation is estimated for each of the households at 382 grams/capita/day. Gross per capita waste generation for the South Zone is estimated at 715 grams/capita/day.
Table 9: Quantity of the Waste (in MT/Day) Estimated in Year 2013 for South Zone
nts
Area
Total
Dairy Dairy
SDMC SDMC
Street
Waste Waste
al MSWal
ial MSW
Hotels & Hotels
Restaura
Drain Slit Drain
Residenti
Commerc
Sweeping Sweeping South 533 75.38 10 0.25 45 39.45 703 Zone
Projected Waste Quantities upto 2023 AD Projections waste quantity from year 2013 to 2023 for the South Zone has been done on the basis of projected population. To calculate the gross per capita, per capita per year (kg/year) generation with 1% increase as per NEERI report was also considered. Projected waste quantities for the residential, commercial, hotels/restaurants, street sweeping, drain silt, dairy waste are given in the table 10. These are indicative values to understand the future generation.
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Table 10: Projected Waste Quantities for the South Zone upto 2023 AD Per day waste generation in MT/ Day
te
Year
Day)
kg/year
(MT/ Year) (MT/
(in kg/ Day) (in kg/
Hotels & Hotels
Drain Silt Drain
(MT/Day)
Per capita per year year per Per capita
Restaurant
Residential
generation with 1 % with generation
Commercial
Dairy Was Dairy
Projected Population Projected
rease per capita per year year per capita per rease in report NEERI per as
Total Waste in in Waste Total
Waste Quantity in (MT/ (MT/ in Quantity Waste in Quantity Waste Total
Street Sweeping Street
Gross Per capita generation generation capita Per Gross
inc
2013 1396828 261.07 999.10 0.715 364673 533.00 75.38 10.00 0.25 45.02 39.45 703 2014 1416244 263.68 1023.12 0.722 373439 545.81 77.19 10.24 0.26 46.10 40.40 720 2015 1435930 266.32 1047.72 0.730 382416 558.93 79.05 10.49 0.26 47.21 41.37 737 2016 1455889 268.98 1072.90 0.737 391609 572.37 80.95 10.74 0.27 48.35 42.37 755 2017 1476126 271.67 1098.69 0.744 401023 586.13 82.89 11.00 0.27 49.51 43.39 773 2018 1496644 274.39 1125.10 0.752 410663 600.22 84.89 11.26 0.28 50.70 44.43 792 2019 1517447 277.13 1152.15 0.759 420535 614.65 86.93 11.53 0.29 51.92 45.50 811 2020 1538540 279.90 1179.85 0.767 430644 629.42 89.02 11.81 0.30 53.16 46.59 830 2021 1559772 282.70 1208.09 0.775 440953 644.49 91.15 12.09 0.30 54.44 47.71 850 2022 1581453 285.53 1237.13 0.782 451553 659.98 93.34 12.38 0.31 55.75 48.85 871 2023 1603435 288.39 1266.87 0.790 462408 675.85 95.58 12.68 0.32 57.09 50.03 892
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4.1.5. Locations of Dhalaos where Fixed Compactor Transfer Station would be installed Some Dhalaos (tentative locations) have been identified which shall be converted in to fixed compactor transfer stations to handling the massive quantity of waste at one Dhalao.
Table 11: List of tentative identified Dhalaos for the installation of Fixed Compactor Transfer Station in South Zone S. Ward Dhalao No. Name of Name of Locality Approach Are Service/utilities viz. No. No. Ward Road (in m) electrical line & drainage system are available or not 1 161 1/161/SZ Malviya Near B-24, 10 Yes Nagar Geetanjali Enclave 2 161 7/161/SZ Malviya Near 27 Navjeevan 10 Yes Nagar Vihar 3 161 12/161/SZ Malviya Azad Apartment, 10 Yes Nagar Kalu Sarai 4 165 59/163/SZ Vasant Vihar D-Block, near D-8/1 12.50 Yes Vasant Vihar 5 165 63/165/SZ Vasant Vihar F-Block, near 12.50 Yes Telephone Exchange, Vasant Vihar 6 166 91/166/SZ Munirika Munirika Village 12 yes 7 166 110/166/SZ Munirika Nelson Mandela 9 Yes Road 8 167 130/167/SZ RK Puram Opposite Crime 12 Yes Police Office, Set IX, R.K. Puram 9 168 141/168/SZ Nanakpura JJ cluster Samia 12 Yes Camp, Sec. VII, RK Puram 10 169 170/169/SZ Lado Sarai Opposite DDA Flat, 12 Yes Lado Sarai 11 169 174/169/SZ Lado Sarai Katwaria Surjeet 12 Yes Singh Marg 12 169 188/169/SZ Lado Sarai G-Block 18 Yes 13 171 197/171/SZ Vasant Kunj Malba Wali Road C- 12 Yes 1 14 171 206/171/SZ Vasant Kunj B-9, Near Harijan 18 Yes Basti 15 173 235/173/SZ Said Ul Ajaib Near MCD Primary 9 Yes School, Saidalajab
16 176 OS2/176/SZ Bhati Near Country Inn & 18 Yes suits 17 180 257/180/SZ Dakshinpuri Near Virat Ground 9 Yes Extension Dakshinpuri 18 184 314/184/SZ Pushpa Near Sec-4 12 Yes Vihar
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19 184 326/184/SZ Pushpa Near Shiv Puri 10 Yes Vihar Mandir Sec-5 20 189 330/189/SZ Chirag Delhi W-130, GK-II 18 Yes
21 189 339/189/SZ Chirag Delhi Chill-Chill Chowk 12 Yes Chirag Delhi 22 191 351/191/SZ Shahpur Jat Near Hawa Singh 12 Yes Block, Asiad Village
23 191 359/191/SZ Shahpur Jat Near Justice 12 Yes Khanna H.No. 336 South Soami Nagar
24 191 364/191/SZ Shahpur Jat Near D-86 9 Panchsheel Enclave
4.1.6. Locations where Mobile Transfer Stations (Refuse Collector – cum – Compactor) could be positioned
Some of the tentative following locations may be used as Mobile Transfer Station (MTS) (Refuse Collector – cum – Compactor) for collection of waste received from Auto Tippers.
Table 12: List of Dhalaos where Mobile Transfer Station may be positioned in South Zone Dhalao No. Name of Locality Shouchalya 101/166/SZ R.K. Puram Sec –3 H.No 343 1/161/SZ Near B-24 Geetanjali Enclave 106/166/SZ 1321 Sec -4 R.K. Puram 5/161/SZ Near Mandir STC Colony 110/166/SZ Nelson Mandela Road 6/161/SZ Near Water Tank MMTC 116/167/SZ Q. No. 1096 Sec-V R.K. Puram 7/161/SZ Near 27 Navjeevan Vihar 118/167/SZ Near MCD Primary School Sec-V 8/161/SZ Jia Sarai Vill R.K. Puram 12/161/SZ Azad Apartment Kālu Saran 122/167/SZ Near Q.No. 1095 Sec I R.K. Puram 46/164/SZ L- Block Hauz Khas 130/167/SZ Opposite Crime Police Office Set IX 53/165/SZ A-Block V. Vihar H.No. 66 Paschim R.K. Puram Marg 133/168/SZ Opposite Q. No. 101 Sec-VI R.K 59/165/SZ D-Block Near D-8/1 Vasant Vihar Puram 63/165/SZ F-Block Near Telephone E-x. 134/168/SZ Near Q. No. 810 Sec- VI R.K Puram Vasant Vihar 141/168/SZ JJ Cluster Samia Camp Sec VII R.K. 66/165/SZ Air India Colony Puram 67/165/SZ Indian Air Lines Colony 163/168/SZ Near D-IIA/63 South Moti Bagh 71/165/SZ Balmik Mandir Vasant Vihar Village 170/169/SZ Opposite DDA Flat Lado Sarai 90/165/SZ Near CNG Pump Sect-3, Opposite 172/169/SZ M.B. Road Lado Sarai DDA flats Munirika Bus Stand 173/169/SZ Opposite Katwaria Surjeet Singh 91/166/SZ Munirika Village M** 96/166/SZ R.K. Puram Sec –2 H.No635 174/169/SZ Katwaria Surjeet Singh Marg Opp. 99/166/SZ R.K. Puram Sec –3 H.No. Shulabh
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Main Market 334/189/SZ Near Bhagat Singh Collage 177/169/SZ Press Enlcave Marg Hauz Rani 339/189/SZ Chill-Chill Chowk Chirag Delhi Road 472/189/SZ Near Water Pump House, Chirag 178/169/SZ Press Enclave Marg Hauz Rani Delhi, Sheikh Sarai Road 350/191/SZ Near DDA Mini Mkt Marulivan 188/169/SZ G-Block Block do 192/169/SZ J- Block market 351/191/SZ Near Hawa singh Block Asiad Vill 197/171/SZ Malbe Wali Road C-1 Dhalao 358/191/SZ Near S-Block Lal Gumbad 198/171/SZ Malbe Wali Road C-2 Dhalao Panchsheel Park 202/171/SZ B-10 Dhalao Near B-7 Mkt. 359/191/SZ Near Justice Khanna H. No. 336 203/171/SZ B-10 Dhalao Near B-10 Mkt. South Soami Nagar 204/171/SZ C-4 Dhalao near Electricity Office 361/191/SZ Near Chirag Delhi Nalla Soumi 206/171/SZ B-9 Near Harijan Basti Nagar 210/171/SZ B-11 Dhalao Nelson Mandela Road 362/191/SZ Near Sr. Sec. School OS1/171/SZ Masud Pur Dairy, 364/191/SZ Near D-86 Panchsheel Enclave 218/172/SZ Opposite Gate no 7B-1 Main road 222/172/SZ Akhar waali road 223/172/SZ Kar market to Kishangarh village main road 235/173/SZ Near MCD Primary School Saidalajab 237/173/SZ Near Maidan Garhi Village OS5/173/SZ Near Satnam College, Saket Metro Station, OS2/174/SZ SDMC, Civil Primary School 243/176/SZ Near Satbari Main Road 244/176/SZ Fatehpur Beri OS2/176/SZ Near Country Inn & Suits 245/179/SZ Gate No. 1 Tigri 246/179/SZ 5 No. Lat** Tigri 248/179/SZ Janta Jeewan Camp Tigri 249/179/SZ H-Block Dakshinpuri Near Samshanghat 250/179/SZ Block 16 do 251/179/SZ Block 19 Dakshin Puri 252/179/SZ Block 20 do 257/180/SZ Near Virat Ground Dakshinpuri 314/184/SZ Near Sec-4 323/184/SZ Near M.L. School Sec-5 324/184/SZ Near sector 5 market 326/184/SZ Near Shiv Mandir Sec-5 330/189/SZ W-130 GK-II
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4.1.7. Number of Vehicles and Manpower Required SDMC has estimated the minimum number of vehicles, manpower and managerial staff requirement for the handling of waste generated in South Zone. Concessionaire has to deploy minimum number of vehicles/equipment and manpower as mentioned in the table numbers from 13 to 16. 4.1.7.1. Number of Bins (Capacity- 1.1 cum) required Concessionaire shall keep the minimum bins of 1.1 cum capacity at the Dhalaos/Open sites for the collection of waste. Table 13: Tentative Numbers of 1.1 cum Bins Required for South Zone
MSW Waste Quantity Generated from Nos. of Bins of 1.1 cum Households/Commercial in Kg capacity required to keep at Dhalaos/open site Type of Waste 1st Year 2nd Year 3rd Year 1stYear 2nd Year 3rd Year Residential 572370 586129 600219 595 609 624 Commercial 91687 93891 96148 95 98 100 TOTAL 690 707 723 Total Number of Bins have been taken 2 times total incoming MSW to the Bins 1380 1413 1447 Total No. of Bin Washer Required 4 4 4 Table 14: Tentative Number of Refuse Collector cum Compactors required for SCPs (viz. Dhalao/SCBs etc.) Clearing S. No. Particulars 1st year 2nd year 3rd year 1. Number of Refuse Collector cum Compactors (minimum 14 cum capacity) required for clearing Secondary Collection 10 10 11 Points viz. Dhalaos/SCBs 2. Total Requirement with Contingency (Y1-5%, Y2-5% & Y3-5%) 11 11 12
3. Manpower Required (1 Driver + 2helper) with 28% back up for 38 38 42 365 days 4. Supervisory & Managerial Staff 2 2 2 5. Total Staff 40 40 44 4.1.7.2. Number of Vehicles, Bins & Manpower required for the Collection & Transportation of Street Sweeping Waste Table 15: Tentative Manpower & Machinery required for handling Street Sweeping Waste in South Zone S. Particulars Number Required No. 1stYear 2ndYear 3rdYear 1. Number of 1.1 cum RC bins (in different colour) required for the 385 385 385 collection of street sweeping waste at each Dhalao/open site 2. Total required with Contingency (Y1-5%, Y2-5% &Y3-5 %) 404 404 404 3. Total No. of Refuse Collector (8 cum capacity) required for the 6 6 6 transportation of street sweeping waste from Dhalaos 4. Total required with Contingency (Y1-5%, Y2-5% &Y3-5 %) 6 6 6 5. Manpower Required (1 Driver + 2 helper) with 28% back up for 365 23 23 23 days 6. Supervisory & Managerial Staff 1 1 1
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7. Total Staff 24 24 24 4.1.7.3. Fixed Compactor Transfer Station (FCTS) Table 16: Fixed Compactor Transfer Station required for South Zone S. No. Description Number 1. Number of FCTS to be installed at Dhalaos 30 2. Number of Hook Loaders compatible with FCTS required for 20 transportation of unit 3 Manpower (1 driver + 1 helper) for Hook Loaders required with 28% 51 back-up for 365 days 4. Supervisory & Managerial Staff 3
4.1.7.4. Other Vehicle Requirement Concessionaire shall provide one new vehicle on 24x7 basis, at the disposal off Engineer-In-Charge, SDMC. The vehicle should not be lesser than 7 seaters capacity along with the company fitted CNG with driver for the entire concession period including extensions period. All the expenses viz. fuel, insurance cost, poullution cost etc shall be borne by Concessionaire. Vehicle will rum maximum 4000 km in a month. The Concessionaire shall maintain the vehicle in good running condition throughout the concession period/extended period and indemnify SDMC for any enventuality i.e. accident, theft etc.
Table 17: List of Ward-wise Colonies of South Zone S. No. Ward No. Ward Name Colony Name Colony Category 1 161 Malviya Nagar AdhChini E Begumpur Village F Ber Sarai E Bhavishyanidhi Enclave B Geetanjali Enclave B Harijan Colony Begum Pur G IIT Area B Jia Sarai E Kalu Sarai E Katwaria Sarai E Navjivan Vihar B Sarvapriya Vihar B Sarvodaya Enclave B Vijay Mandal Enclave C 2 162 Village Hauz Rani Hauz Rani G Hauz Rani Mohalla G Khirki Ext. E Lok Sewak coop. H.B. Society C Malviya Nagar C Panchsheel Extn C Shivalik Colony C Toot Sarai, Malviya Nagar F
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3 163 Safdarjung Enclave Arjun Nagar E Bhim Nagri E Green Park B Green Park Extn. B Hauz Khas Village E Humayanpur E Krishna Nagar (South Delhi) E Nauroji Nagar B Safdarjang Dev Area B Safdarjang Enclave B 4 164 Hauz Khas Gautam Nagar D Gulmohar Park B Hauz Khas B Kharera E Masjid Moth E Mayfair Garden A Neeti Bagh B Padmini Enclave(Hauz Khas) B Siri Fort Institutional Area A Uday Park B Yusuf Sarai E Yusuf Sarai DDA Flats C 5 165 Vasant Vihar Basant Gaon E Basant Lok DDA Complex A Hill View Apartment, Vasant Vihar C Munirka DDA Flats C Munirka Enclave C Munirka Vihar C Muradabad Pahari H Vasant Enclave B Vasant Vihar A 6 166 Munirika Munirka Village E Rama Market Pratap Market Munirka F 7 167 R K Puram Bhikaji Cama Palace A Muhammadpur E Rama Colony F Som Vihar C 8 168 Nanakpura Anand Niketan A Delhi University South Campus&Army Area B Ekta Vihar C Mochi Bagh Arakpur E Mochi Gaon E
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Nanakpura D Ramakrishana Puram B Satya Niketan D Shanti Niketan A South Moti Bagh B West End A 9 169 Lado Sarai Christian Colony Mehrauli G Jatav Basti , Mehrauli G JJ Indra Camp , Saidullajaib G Kishan garh Colony E Kishangarh Village G Lado Sarai F Lado Sarai Extn. F Mehrauli F Nai Basti , Mehrauli G Press Enclave C Rana Colony , Mehrauli F Saket C Vasant Kunj C 10 170 Mehrauli Ahinsha Enclave, Mehrauli F Islam Colony Mehrauli F Ladha Sarai G 11 171 Vasant Kunj JNU CAMPUS AREA B JNU Old Campus B Paschimabad F Qutab Inst Area B 12 172 Kishangarh Andheria Mor E Harijan Basti, Masudpur G Jagjivan Ram Housing Society E Mall Road Kishan Garh E Masudpur Village F Rajokri Harijan Basti G Rajokri Village H 13 173 Said Ul Ajaib Anupam Apartment C Anupam Garden & Others Colonies(Cluster) D Bees Sutri Harijan Basti G Freedom Fighter Vihar F Harijan Colony Neb Sarai G Hemant Vihar, Rajpur Khurd G Indra Enclave Neb Sarai F Maidan Garhi H Maidan Garhi Extn. F
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Neb Sarai H Neb Sarai Extn. F Neb Valley F North Avenue Neb Sarai F Paryavaran Complex F Rajpur Chhawni G Saiyad Ul Ajaib Extn F Saiyad Ul Ajaib Village H 14 174 Chhatarpur Anand Gram F Arjun Garh(Bijwasan) E Chattar Pur H Chattar Pur Colony F Dr. Ambedkar Colony Andheri Mor G Ghitorni Village H Manglapuri G Rajpur Colony F Rajpur Khurd H Sultanpur H 15 175 Aya Nagar Arjun Garh(Chattarpur) E Aya Nagar Colony G Aya Nagar Village H Bhati H Dera H Gadaipur H Jonapur H Mandli H Mandli Pahari, Arjungarh G Sanjay Colony Bhatti Mines G 16 176 Bhati Asola H Asola Extn G Balbir Nagar G Chandan Hola H Fateh Pur Beri H Fatehpur Bari Extn. E Harsarup colony Fatehpur Beri G Indira Nagar Bhatti Mines G Satbari Colony F Satberi Village H Satyanand nagar, Mehrauli G 17 177 Sangam Vihar Satyanand Nagar Gujjar Farmhouse 18 178 Deovli Carriappa Marg, Khirki Extn. E Daoli Village H
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Deoli Colony G Durga Vihar, Deoli G Sainik Farm D Tigri Colony G Tigri village H 19 179 Tigri Deoli Colony G Deoli Village H Durga Vihar, Deoli G Sangam Vihar G Tigri Colony G Vayusenabad C 20 180 Dakshinpuri Extn. Dakshinpuri Extn Block 19, South Enclave G Madangir Village F Mini Subhas Camp G Subhas Camp F 21 181 Khanpur Bara Mohalla, Khanpur F Bihari Park G Carriappa Marg E Duggal Colony F Jawahar Park F JJ Colony (Khanpur) G Khanpur Colony G Khanpur Extn G Khanpur Village G Krishna Park Khanpur Deovli G Raju Park Deovli G RPS Colony F Sainik Farm D Shiv Park, Deoli F 22 182 Ambedkar Nagar JJ Colony (Khanpur) G Khanpur Colony G Khanpur Village G RPS Colony F 23 183 Madangir Dakshinpuri G Dr Ambedkar Nagar (Madangir) G 24 184 Pushp Vihar Madangir Camp G Pushpa Bhawan A Pushp Vihar D 25 189 Chirag Delhi Chirag Coop H.B. society C (Greater Kailash II) Chiragh Delhi Village F Delhi Dayal Coop H. B Society C Greater Kailash Encl I & II B Greater Kailash II B 35
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Greater Kailash III B Sheikh Sarai Phase I C Sheikh Sarai Phase II D Sheikh Sarai Village F 26 191 Shahpur Jat Asian Games Village Complex A Khirki Village F Krishi Vihar B Lal Gumbad & JJC G Masjid Moth DDA Flats C Panchsheel Enclave B Panchsheel Vihar C Panchshila A Panchshila Park A Sadhana Enclave B Savitri Nagar D Shahpur Jat E Soami Nagar B
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4.2. West Zone The MSW from the West Zone through the specified vehicles finally shall be dispose to Waste to Energy (W2E) Plant, Okhla Phase -2 which is operational by M/s Jindal and company since 2012. Waste specified other than MSW viz. silt, street sweeping waste shall be transported to Okhla landfill site which is situated in Okhla phase -1. 4.2.1. Service Area The West Zone of Delhi is, indeed, a true representative of the all kinds of area - authorized, unauthorized, JJ colonies, Industrial and Slum area etc. Total area covered by the West Zone is approximate 59.74 square kilometer.
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Figure 12: Ward Map of West Zone
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4.2.2. Population profile Table 18: Ward Wise Details of Population &Households of West Zone as per Census 2011 S No. Ward No. Ward Name No. of Household Total Population Ward Wise Area (In Sq. Km) 1 101 Raja Garden 12878 58914 2.22 2 102 Raghuvir Nagar 12423 62412 0.63 3 103 Punjabi Bagh 10237 49968 3.13 4 104 Madipur 9814 48748 0.58 5 105 Rajouri Garden 9970 43740 2.27 6 106 Tagore Garden 9252 45062 0.83 7 107 Vishnu Garden 11886 58408 0.48 8 108 Khayala 11676 58972 1.42 9 109 Janakpuri North 11012 47206 2.94 10 110 Nangal Raya 10222 45147 2.40 11 111 Hari Nagar 12963 52346 2.37 12 112 Subhash Nagar 10224 46251 1.40 13 113 Mahavir Nagar 10393 46141 1.29 14 114 Tilak Nagar 11166 49071 1.54 15 115 Major Bhupendra Singh Nagar 12158 57655 0.98 16 116 Vikaspuri East 10051 45179 2.65 17 117 Janakpuri West 11597 50472 2.29 18 118 Janakpuri South 7680 40639 2.16 19 119 Milap Nagar 13807 65247 1.49 20 120 Sitapuri 12353 64252 0.78 21 121 Kunwar Singh Nagar 25395 130978 6.53 22 122 Hastsal 27484 145715 9.84 23 123 Vikaspuri 11596 52975 1.74 24 124 Vikas Nagar 14535 66256 2.38 25 125 Mohan Garden 22311 110469 1.78 26 126 Nawada 8623 41164 0.86 27 127 Uttam Nagar 10719 53455 0.81 28 128 Bindapur 14868 71443 1.95 TOTAL 357293 1708285 59.74 4.2.3. Projected Population West Zone of SDMC has a population of 1708285 souls as per Census 2011 with decadal growth rate of 21% in the decade 2001-2011 for Delhi. Table 19 below shows the projected population of the West Zone upto year 2023 keeping in mind the current prevailing growth rate. It is to be noted that the projected population of year 2016 have been used for planning of minimum project assets requirement for collection and transportation of solid waste.
Note: As per the NCR Regional Plan, projected population of Delhi in 2021 is in range of 197-208 Lakhs (Growth Rate of Delhi upto year 2021 is about 18%)
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Table 19: Projected Population of the West Zone Year Projected Population 2012 1733909 2013 1759918 2014 1786317 2015 1813111 2016 1840308 2017 1867913 2018 1895931 2019 1924370 2020 1954198 2021 1984488 2022 2015248 2023 2046484 Ward-wise projected population of the West zone is mentioned in table no. 20. This is indicative figures only and may be vary.
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Figure 13: Population Map of West Zone
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Table 20: Ward-wise Projected Population of West Zone upto AD 2022 S. Ward Name of Projected Population (Ward-wise).
No. No. Ward
tion
Popula
No. of As per 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022
Households Census 2011 1 101 Raja Garden 12878 58914 59798 60695 61605 62529 63467 64419 65385 66366 67395 68439 69500 2 102 Raghubir 12423 62412 63348 64298 65263 66242 67235 68244 69268 70307 71396 72503 73627 Nagar 3 103 Punjabi Bagh 10237 49968 50718 51478 52250 53034 53830 54637 55457 56289 57161 58047 58947 4 104 Madipur 9814 48748 49479 50221 50975 51739 52515 53303 54103 54914 55765 56630 57508 5 105 Rajouri 9970 43740 44396 45062 45738 46424 47120 47827 48545 49273 50037 50812 51600 Garden 6 106 Tagore 9252 45062 45738 46424 47120 47827 48545 49273 50012 50762 51549 52348 53159 Garden 7 107 Vishnu 11886 58408 59284 60173 61076 61992 62922 63866 64824 65796 66816 67852 68903 Garden 8 108 Khayala 11676 58972 59857 60754 61666 62591 63530 64483 65450 66432 67461 68507 69569 9 109 Janakpuri 11012 47206 47914 48633 49362 50103 50854 51617 52391 53177 54001 54838 55688 North 10 110 Nangal Raya 10222 45147 45824 46512 47209 47917 48636 49366 50106 50858 51646 52447 53259 11 111 Hari Nagar 12963 52346 53131 53928 54737 55558 56392 57237 58096 58967 59881 60810 61752 12 112 Subhash 10224 46251 46945 47649 48364 49089 49825 50573 51331 52101 52909 53729 54562 Nagar 13 113 Mahavir 10393 46141 46833 47536 48249 48972 49707 50453 51209 51977 52783 53601 54432 Nagar 14 114 Tilak Nagar 11166 49071 49807 50554 51312 52082 52863 53656 54461 55278 56135 57005 57889 15 115 Major 12158 57655 58520 59398 60289 61193 62111 63042 63988 64948 65955 66977 68015 Bhupendra Singh Nagar 16 116 Vikaspuri 10051 45179 45857 46545 47243 47951 48671 49401 50142 50894 51683 52484 53297 East
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S. Ward Name of Projected Population (Ward-wise).
No. No. Ward
tion
Popula
No. of As per 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022
Households Census 2011 17 117 Janakpuri 11597 50472 51229 51998 52777 53569 54373 55188 56016 56856 57738 58633 59541 West 18 118 Janakpuri 7680 40639 41249 41867 42495 43133 43780 44436 45103 45780 46489 47210 47941 South 19 119 Milap Nagar 13807 65247 66226 67219 68227 69251 70290 71344 72414 73500 74640 75796 76971 20 120 Sitapuri 12353 64252 65216 66194 67187 68195 69218 70256 71310 72379 73501 74641 75797 21 121 Kunwar 25395 130978 132943 134937 136961 139015 141101 143217 145365 147546 149833 152155 154514 Singh Nagar 22 122 Hastsal 27484 145715 147901 150119 152371 154657 156976 159331 161721 164147 166691 169275 171899 23 123 Vikaspuri 11596 52975 53770 54576 55395 56226 57069 57925 58794 59676 60601 61540 62494 24 124 Vikas Nagar 14535 66256 67250 68259 69282 70322 71377 72447 73534 74637 75794 76969 78162 25 125 Mohan 22311 110469 112126 113808 115515 117248 119006 120792 122603 124443 126371 128330 130319 Garden 26 126 Nawada 8623 41164 41781 42408 43044 43690 44345 45010 45686 46371 47090 47820 48561 27 127 Uttam Nagar 10719 53455 54257 55071 55897 56735 57586 58450 59327 60217 61150 62098 63060 28 128 Bindapur 14868 71443 72515 73602 74706 75827 76964 78119 79291 80480 81727 82994 84281 TOTAL 35729 170828 173390 175991 178631 181311 184030 186791 189593 192437 195419 198448 201524 3 5 9 8 7 1 8 3 1 0 8 8 8
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Figure 14: Ward-wise Dhalao Map for West Zone
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4.2.4. Quantification of MSW, Silt and Street Sweeping Waste For the quantification of the waste, sample size survey of households/commercial establishments/roads/parks/drains was taken in West zone. During the survey, all types of categories of colony viz. authorized/unauthorized/JJ/resettlement/village/urban village were covered. Based on the survey conducted and analysis done, per capita MSW generation is estimated for each of the households at 326 grams/capita/day. Gross per capita waste generation for the West Zone is estimated at 624 grams/capita/day.
Table 21: Quantity of the Waste (in MT/Day) Estimated in Year 2013 for West Zone SDMC Residential Commercial Hotels & Street Drain Silt Total Area MSW MSW Restaurant Sweeping West 575.00 97.18 15.14 43.51 56.52 787 Zone A projection of the waste quantity from year 2013 to 2023 for the West Zone has been done on the basis of projected population. To calculate the gross per capita, per capita per year (kg/year) generation with 1% increase as per NEERI report was also considered. Projected waste quantities for the residential, commercial, hotels/restaurants, street sweeping, drain silt, dairy waste are given in the table 22. These are only indicative values to understand the future generation.
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Table 22: Projected Waste Quantities for the West Zone upto 2023 AD Per day waste generation in MT/ Day
Year
ion with 1 % with ion
ste in MT/Day in ste
kg/year
Drain Silt Drain
MT/ Year MT/
Residential
Commercial
Gross Per capita capita Per Gross
Street Sweeping Street
Per capita per year year per Per capita
generat
Hotels & Restaurant Hotels
Projected Population Projected
increase per capita per per capita per increase
Total waste quantity in in waste quantity Total
generation (in kg/ Day) kg/ (in generation
Total Wa Total
waste quantity in MT/ Day MT/ in waste quantity
year as per NEERI report in in report NEERI as per year
2013 1759918 227.79 1098.35 0.624 400899 575.00 97.18 15.14 43.51 56.52 787 2014 1786317 230.07 1125.98 0.630 410982 589.46 99.63 15.52 44.61 57.94 807 2015 1813111 232.37 1154.30 0.637 421318 604.29 102.13 15.91 45.73 59.40 827 2016 1840308 234.70 1183.33 0.643 431914 619.48 104.70 16.31 46.88 60.89 848 2017 1867913 237.04 1213.09 0.649 442777 635.06 107.34 16.72 48.06 62.42 870 2018 1895931 239.41 1243.60 0.656 453913 651.04 110.03 17.14 49.27 63.99 891 2019 1924370 241.81 1274.87 0.662 465329 667.41 112.80 17.57 50.50 65.60 914 2020 1954198 244.23 1307.58 0.669 477267 684.53 115.70 18.02 51.80 67.29 937 2021 1984488 246.67 1341.13 0.676 489511 702.09 118.66 18.49 53.13 69.01 961 2022 2015248 249.14 1375.53 0.683 502070 720.11 121.71 18.96 54.49 70.78 986 2023 2046484 251.63 1410.82 0.689 514950 738.58 124.83 19.45 55.89 72.60 1011
4.2.5. Locations of Dhalaos where Fixed Compactor Transfer Station would be installed in West Zone Some Dhalaos have been identified which may be converted in to fixed compactor transfer stations to handling the huge quantity of waste at one Dhalao.
Table 23: List of tentative identified Dhalaos for the installation of Compactor Transfer Station S. No. Ward Dhalao No. Name of Locality Are Service/utilities viz. No. electrical line & drainage system are available or not 1 101 69/101/WZ Goddah Mohalla, Basai Darapur Yes 2 105 97/105/WZ Tagore Garden, N.G. RD., on metro Yes line 3 114 166/114/WZ, now F- Block, Govt. School, Shyam Nagar Yes incorporated in ward No. 106 4 107 101/107/WZ Opp. J.E. Store (T.G), Chowkhondi Yes Road 5 110 130/110/WZ B, A Block, J.Puri Yes
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6 113 163/113/WZ Vikaskunj, service Lane, Outer Ring yes Road, Vikaspuri 7 114 165/114/WZ Metro Market, Tilak Nagar Yes 8 116 171/116/WZ Double story, Harijan Colony, Tilak Yes Nagar 9 128 213/128 (117) C - 2 Red Light, Pankha Road, Near C2 Yes /WZ Janakpuri Bus Stand 10 117 18/117/WZ C 1 Block, Janakpuri, Pankha Road Yes 11 117 211/128 (117) / A -2 Janakpuri, Pankha road Yes WZ 4.2.6. Tentative Locations for Mobile Transfer Stations (Refuse Collector cum Compactor) in West Zone Table 24: Tentative Locations where Refuse Collector – cum – Compactor could be positioned S. Dhalao No. / Ward No./ Zone Location No. 1 69/101/WZ Goddah Mohalla, Basai Darapur 2 70/101/WZ Holy Child School, Raja Garden 3 77/102/WZ B-2 Block, Near Sabzi Mandi, Jj Colony, Raghu bir Ngr., Near park 4 78/102/WZ R Block, JJ Colony, Raghubir Nagar 5 81/103/WZ R.D. No. 41, Near Rajkumar Nursery, Punjabi Bagh 6 88/104/WZ R.D. No. 29(2), Madipur 7 94/105/WZ Cambridge School, Rajouri Garden 8 95/105/WZ Point, J 3 - Guru Govind Singh Marg, Near Shivaji Mkt. 9 97/105/WZ Tagore Garden, N.G. RD., on metro line 10 98/106/WZ T.C. Camp (T.G) 11 166/114/WZ, now F- Block, Govt. School, Shyam Nagar incorporated in ward No. 106
12 101/107/WZ Opp. J.E. Store (T.G), Chowkhondi Road 13 110/108/WZ Bus Body, Khayala Village 14 119/109/WZ Pratap Nagar DTC 15 120/109/WZ Near D.A Block 16 I.T.I/109/WZ I.T.I Hari Nagar 17 124/110/WZ Laj Wanti Chowk 18 130/110/WZ B, A Block, J.Puri 19 EA/110/WZ Maya Enclave C Pkt. 20 163/113/WZ Vikaskunj, service Lane, Outer Ring Road, Vikaspuri 21 165/114/WZ Metro Market, Tilak Nagar
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S. Dhalao No. / Ward No./ Zone Location No. 22 168/115/WZ D - Block, JJ Colony, Khayala 23 171/116/WZ Double story, Harijan Colony, Tilak Nagar 24 213/128 (117) /WZ C - 2 Red Light, Pankha Road, Near C2 Janakpuri Bus Stand 25 18/117/WZ C 1 Block, Janakpuri, Pankha Road 26 211/128 (117) / WZ A -2 Janakpuri, Pankha road 27 173/117/WZ A 1 Red Light, Pankha Road 28 13/119/NGZ OLD PARK HARD FISH CHOWK, Uttam Nagar 29 196/123/WZ NEAR COMMUNITY TOILET 30 OS/124/WZ 236-PWD ROAD
4.2.7. Number of Vehicles and Manpower Required in West Zone SDMC has estimated the minimum number of vehicles, manpower and managerial staff requirement for the handling of waste generated in West Zone. Concessionaire has to deploy minimum number of vehicles/equipment and manpower as mentioned in the table numbers from 26 to 28. 4.2.7.1. Number of Bins (Capacity- 1.1 cum) Required Concessionaire shall keep the minimum bins of 1.1 cum capacity at the Dhalaos/Open sites for the collection. Table 25: Tentative Numbers of 1.1 cum Bins Required for West Zone MSW Waste Quantity Generated Nos. of Bins of 1.1 cum capacity required to from Households/Commercial in Kg keep at Dhalaos/open site
Type of Waste 1st year 2nd year 3rd year 1st year 2nd year 3rd year Residential 619484 635064 651036 885 907 930 Commercial 121013 124057 127177 173 177 182 TOTAL 1058 1084 1112 Total Bins Required 2116 2169 2223 Total No. of Bin Washer Required 6 6 6
Table 26: Tentative Number of Refuse Collector cum Compactors required for SCPs (viz. Dhalao/SCBs etc.) Clearing S. No. Particulars 1st year 2nd year 3rd year 1. Number of Refuse Collector cum Compactors (minimum 14 cum capacity) required for Secondary Collection Points viz. 30 31 33 Dhalaos/SCBs 2. Total Requirement with Contingency (Y1-5%, Y2-5% & Y3-5%) 32 33 35
3. Manpower Required (1 Driver + 2 helper) with 28% back up for 115 119 127 365 days 4. Supervisory & Managerial Staff 6 6 6 5. Total Staff 121 125 133
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4.2.7.2. Number of Vehicles, Bins & Manpower required for the Collection& Transportation of Street Sweeping Waste Table 27: Tentative Manpower & Machinery required for handling Street Sweeping Waste in West Zone
S. Particulars Number Required N 1stYear 2ndYear 3rdYear o. 1. Number of 1.1 cum RC bins (in different colour) required for the 176 176 176 collection of street sweeping waste at each Dhalao/open site 2. Total required with Contingency (Y1-5%, Y2-5% &Y3-5%) 185 185 185 3. Total No. of Refuse Collector (8 cum capacity) required for the 5 5 5 transportation of street sweeping waste from Dhalaos 4. Total Refuse Collector required with Contingency (Y1-5%, Y2-5% &Y3-5%) 6 6 6 5. Manpower Required (1 Driver + 2 helper) with 28% back up for 365 days 21 21 21 6. Supervisory & Managerial Staff 1 1 1 7. Total Staff 22 22 22 4.2.7.3. Fixed Compactor Transfer Station Table 28: Fixed Compactor Transfer Station required for West Zone
S. No. Description Number 1. Number of FCTS to be installed at Dhalaos 20 2. Number of Hook Loaders compatible with FCTS required for 20 transportation of unit 3 Manpower for Hook Loaders required (1 Driver + 2 Helper) with 28% 51 back-up for 365 days 4. Supervosory and managerial staff 3 4.2.7.4. Other Vehicle Requirement
Concessionaire shall provide one new vehicle on 24x7 basis, at the disposal off Engineer-In-Charge, SDMC. The vehicle should not be lesser than 7 seaters capacity along with the company fitted CNG with driver for the entire concession period including extensions period. All the expenses viz. fuel, insurance cost, poullution cost etc shall be borne by Concessionaire. Vehicle will run maximum 4000 km in a month. The Concessionaire shall maintain the vehicle in good running condition throughout the concession period/extended period and indemnify SDMC for any enventuality i.e. accident, theft etc. 4.2.7.5. List of Ward Wise Colonies of West Zone Table 29: List of Ward –wise Colonies of West Zone
S Ward No. Ward Name Colony Name Colony Category No. 1 101 Raja Garden Bali Nagar D Basai Darapur G Bhagat Singh Enclave F Janta Colony Raghubir Nagar F Raja Garden D Raja Garden ( WZ Area) E Ramgarh(Rajouri Garden) E
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Ratan Park G Shivaji Enclave E Vishal Enclave D 2 102 Raghuvir Nagar Raghuvir Nagar (Tagore Garden Extn) F
3 103 Punjabi Bagh Adarsh Bhawan coop. H.B. Society E Arihant Nagar E Janta Colony(Paschimpuri) E Lal Quarters G Madhuban Enclave E Madipur G Old Slum Quarters Madipur G Punjabi Bagh Apartment (208 DDA D SFS Flats) Madipur Punjabi Bagh Extn C Punjabi Bagh West C Shivaji Park(Madi Pur) E Swayamsidha Colony E 4 104 Madipur Madipur Colony F Paschimpuri D Paschim Vihar Extn E RC Madipur G 5 105 Rajouri Garden Rajouri Garden D Tatarpur G 6 106 Tagore Garden Gangaram Vatika E Shyama Prashad Mukerjee Park F Tagore Garden(21) D Tagore Park (21) D 7 107 Vishnu Garden Chand Nagar F Chaukhandi G Chaukhandi Extn F Mukhram Garden F Mukhram Park Extn G Ram Nagar Extn E Ram Nagar near Tilak Nagar F Ravi Nagar F Sant Nagar Extn. F Sant Nagar(Tagore Garden) F Tilak Vihar F 8 108 Khayala Khayala G Khyala Phase I,II,III G Nanda Block G Narsingh Garden, Khayala G Narsingh Park G 50
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Navyug Block G Sham Nagar (Khayala) G Vishnu Garden F Vishnu Garden G Vishnu Park G 9 109 Janakpuri North Akal Garh G Anand Vihar (Hari nagar) D Asha park E Fateh Nagar F Fateh Nagar Village G Gopalnagar F Guru Nanakpura F Nanglee Jalib Village G Prem Nagar (18) E Sorabh Vihar Hari Nagar Extn E Usha Park F 10 110 Nangal Raya Institutional Area Pankha Road C Janak Park F Khajan Basti F Khajan Basti Extn F Lajwanti Garden E Maya Enclave D Mayapuri Industrial Area E Nanak Pura (Mayapuri) D Nangal Raya G Nangal Raya Extn G Nangal Raya Shopping Centre D Pratap Nagar F Rohtas Nagar, Janak Puri G Tulsiram Bagichi (Nangal Raya) G 11 111 Hari Nagar Beri wala Bagh F Hari Nagar (19,20) F Prayog Vihar F Vikrant Enclave F 12 112 Subhash Nagar Manak Vihar Extn. F Manak Vihar Extn. Tihar E Manak Vihar(Subhash Nagar) F Press Colony E Subhash Nagar F Tihar G 13 113 Mahavir Nagar Ganesh Nagar E Krishna Park D Krishna Park Extn D
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Mahavir Nagar E Shankar Garden D 14 114 Tilak Nagar Ajanta Park D Ajay Enclave E Ashok Nagar, Tihar E Harijan colony, Tilak Nagar G Hind Nagar F Krishnapuri(22) D Minakshi Garden E Mukherjee Park Extn F Tilak Nagar E 15 115 Major Bhupendra Guru Nanak Nagar G Singh Nagar Ravi Nagar Extn. G RC Khyala G Santgarh F Shahpura F 16 116 Vikaspuri East Gujranwala (Vikas Puri) F Keshopur G Keshopur G Laxmi Vihar G Maj Bhupender Singh Nagar E Manohar Nagar D Prithvi Park F Sahibpura F Ujjawal G 17 117 Janakpuri West Asalatpur F Chandar Nagar D Janakpuri D Narang Colony D Poshangipur D Poshangipur Village G Prem Nagar G Salatpur Khadak F Shiv Nagar F Virendra Nagar F 18 118 Janakpuri South Janakpuri C5A C Block C Janakpuri C Kadimis D Central jail D Tihar jail D DDA Flats Pocket C6B & 6C D 119 Milap Nagar Arya Samaj Road, Uttam Nagar G Bal Udyan Marg G
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Dayalsar Colony F 19 Gulab Bagh G Jeevan Park(Uttam Nagar) G Kiran Garden G Mahesh Vihar, Uttam Nagar G Mahindra Park(Janakpuri) G Mahindra Park , Uttam Nagar F Milap Nagar G Om Vihar(Uttam Nagar) F Ram Datt Enclave G Uttam Nagar (17) F 120 Sitapuri Chanakaya Place, Uttam Nagar F 20 Mahavir Vihar F Sita Puri , Pankha Road G
21 121 Kunwar Singh Nagar Amrit Puri Ranhola G Avtar Vihar G Bajaj Enclave Uttam Nagar G Deep Enclave, Hastsal G Ganga Ram Park G Gupta Enclave, Ranhola Road G Kotla Vihar, Tilangpur G Kunwar Singh Park, Ranhola G Laxmi Park,Ranhola G Maharani Enclave (Uttam Nagar) G Meera Enclave, Ranhola G New Sainik Vihar, Vikas Nagar. G Panchshil Enclave(Uttam Nagar) G Pratap Enclave, Uttam Nagar G Rajan Enclave G Rajan Vihar G Ranhola Shaffipur H Ranhola Vihar G Risala Garden (Uttam Nagar) G Sainik Enclave(Uttam Nagar) G Sainik Nagar(Uttam Nagar) G Sainik Vihar, Mohan Garden G Shiva Enclave , Uttam Nagar G Shiv Vihar (Uttam Nagar) G Tilang Pur Kotla H Vidya Vihar Hastsal F Vijay Vihar, Hastsal G Vikas Enclave Hastsal G
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22 122 Hastsal Akash Vihar Ranhola G Bakarwala H Bapraula H Chanchal Park Colony (Nangloi) G Deepak Vihar G Har Govind Enclave Raj Pur Khurd G Parshan Enclave, Bapraula G Press Enclave, Hastsal G Raza Pur Khurd H Suraksha Vihar , Hastsal G Vikas Nagar , Hastsal G Yadav Enclave G 23 123 Vikaspuri Hastsal G Hastsal Vihar H JJ Colony Hastsal G 24 124 Vikas Nagar Anand Kunj D Arunodya Society F Budhela Village G Hastsal (Janta Flats) G Kangra Niketan D Vikaspuri D 25 125 Mohan Garden Bhagwati Garden G Kangra Vihar Mohan Garden Extn. G
Laxmi Vihar(Uttam Nagar) G 26 126 Nawada Jai Bharat Enclave G Mohan Garden (Uttam Nagar) G Nawada G Nawada Extn G Rama Park(Uttam Nagar) G Shyam Park, Nawada G 27 127 Uttam Nagar Bindapur G Jain Park, Pankha Road G Jain Park (Uttam Nagar) F Mansa Ram Park G Nanhey Park (Uttam Nagar) F New Sainik Vihar, Najafgarh Rd G Partap Garden Bindapur G Santosh Park(Uttam Nagar) G Shanti Park G Shiv Nagar (Uttam Nagar) F 28 128 Bindapur Anand Ram Park G Anup Nagar Uttam Nagar G Bhagat Enclave G 54
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Bhagwati Vihar G Bindapur Village G East Uttam Nagar G Harijan Basti Bindapur G Indra Park G Indra Park Extn G Janki Puri ,Jeewan Park (Uttam Nagar) G Kailash Ram Park Uttam Nagar G Mahavir Encl (Uttam Nagar) F Manas Kunj G Mansa Ram Park , Uttam Nagar G Nand Ram park (Uttam Nagar) G New Uttam Nagar G Parjapat Colony G Rajnagri, Uttam Nagar G Subodh Park , Uttam Nagar G Vani Vihar G Vijay Vihar(Uttam Nagar) G Vikas Vihar, Uttam Nagar G
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4.3. Najafgarh Zone
The MSW from the Najafgarh Zone through the specified vehicles finally shall be dispose to Waste to Energy (W2E) Plant, Okhla Phase -2 which is operational by M/s Jindal and company since 2012. Waste specified other than MSW viz. street sweeping waste shall be transported to Okhla landfill site which is situated in Okhla phase -1. Service Area
The Najafgarh Zone of Delhi is, indeed, a true representative of the all kinds of area - authorized, unauthorized, JJ colonies, Industrial and Slum area etc. Total area covered by the Najafgarh Zone is approximate 307.35 square kilometer.
Figure 15: Ward Map of Najafgarh Zone
4.3.1. Population profile Table 30: Ward Wise Details of Population, Area &Households as per Census 2011 S No. Ward No. Ward Name No. of Household Total Population Ward Wise Area (In Sq. Km) 1 129 Dabri 12078 59691 1.42 2 130 Manglapuri 10270 48946 2.45 3 131 Sagarpur 11538 54383 0.66 4 132 Sagarpur West 10377 50837 0.63 5 133 Chhawala 2733 14662 77.92 6 134 Nangli Sakravati 14289 73562 22.06 7 135 Kakrola 24022 107229 9.79
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8 136 Matiala 27783 116496 12.17 9 137 Roshanpura 13606 71159 10.69 10 138 Najafgarh 12990 66582 2.00 11 139 Dichaon Kalan 10641 56525 30.84 12 140 Khera 5635 29235 77.05 13 141 Bijwasan 14040 62928 22.96 14 142 Rajnagar 13193 64506 0.24 15 143 Kapashera 27295 100728 21.82 16 144 Mahipalpur 14227 63789 7.49 17 145 Palam 10278 49331 2.82 18 146 Saad Nagar 10447 52171 0.80 19 147 Mahavir Enclave 17645 83031 2.32 20 148 Madhu Vihar 12662 64186 1.22 TOTAL 275749 1289977 307.35
4.3.2. Projected Population
Najafgarh Zone of SDMC has a population of 1473385 souls as per Census 2011 with decadal growth rate of 21% in the decade 2001-2011 for Delhi.
Table 31 below shows the projected population of the Najafgarh Zone upto year 2021 keeping in mind the current prevailing growth rate. It is to be noted that the projected population of year 2015 have been used for planning of minimum project assets requirement for collection and transportation of solid waste. Note: As per the NCR Regional Plan, projected population of Delhi in 2021 is in range of 197-208 Lakhs (Growth Rate of Delhi upto year 2021 is about 18%)
Table 31: Projected Population of the Najafgarh Zone Year Projected Population
2012 1317067 2013 1344725 2014 1372964 2015 1401796 2016 1431234 2017 1461290 2018 1491977 2019 1523309 2020 1555298 2021 1587959 2022 1621307 2023 1655354 Ward-wise projected population of the Najafgarh zone is mentioned in the table 34. This is the indicative figures only and may be vary.
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Figure 16: Population Map of Najafgarh
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Table 32: Ward-wise Projected Population of Najafgarh Zone upto AD 2023
S. Ward Name of Ward No. of Populati Ward Wise Projected Population till 2022 No. No. Househo on lds Census 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2011 1 129 Dabri 12078 59691 60945 62224 63531 64865 66227 67618 69038 70488 71968 73480 75023 76598 2 130 Manglapuri 10270 48946 49974 51023 52095 53189 54306 55446 56611 57799 59013 60252 61518 62810 3 131 Sagarpur 11538 54383 55525 56691 57882 59097 60338 61605 62899 64220 65568 66945 68351 69787 4 132 Sagarpur West 10377 50837 51905 52995 54107 55244 56404 57588 58798 60032 61293 62580 63894 65236 5 133 Chhawala 2733 14662 14970 15284 15605 15933 16268 16609 16958 17314 17678 18049 18428 18815 6 134 Nangli Sakravati 14289 73562 75107 76684 78294 79939 81617 83331 85081 86868 88692 90555 92456 94398 7 135 Kakrola 24022 107229 109481 111780 114127 116524 118971 121469 124020 126625 129284 131999 134771 137601 8 136 Matiala 27783 116496 118942 121440 123990 126594 129253 131967 134738 137568 140457 143406 146418 149493 9 137 Roshanpura 13606 71159 72653 74179 75737 77327 78951 80609 82302 84030 85795 87597 89436 91314 10 138 Najafgarh 12990 66582 67980 69408 70865 72354 73873 75424 77008 78625 80277 81962 83684 85441 11 139 Dichaon Kalan 10641 56525 57712 58924 60161 61425 62715 64032 65376 66749 68151 69582 71043 72535 12 140 Khera 5635 29235 29849 30476 31116 31769 32436 33118 33813 34523 35248 35988 36744 37516 13 141 Bijwasan 14040 62928 64249 65599 66976 68383 69819 71285 72782 74310 75871 77464 79091 80752 14 142 Rajnagar 13193 64506 65861 67244 68656 70098 71570 73073 74607 76174 77774 79407 81074 82777 15 143 Kapashera 27295 100728 102843 105003 107208 109459 111758 114105 116501 118948 121446 123996 126600 129259 16 144 Mahipalpur 14227 63789 65129 66496 67893 69318 70774 72260 73778 75327 76909 78524 80173 81857 17 145 Palam 10278 49331 50367 51425 52505 53607 54733 55882 57056 58254 59477 60726 62002 63304 18 146 Saad Nagar 10447 52171 53267 54385 55527 56693 57884 59099 60341 61608 62901 64222 65571 66948 19 147 Mahavir 17645 83031 84775 86555 88373 90228 92123 94058 96033 98050 100109 102211 104357 106549 Enclave 20 148 Madhu Vihar 12662 64186 65534 66910 68315 69750 71215 72710 74237 75796 77388 79013 80672 82366 TOTAL 275749 1289977 131706 134472 137296 140179 143123 146129 149197 152330 155529 158795 162130 7 5 4 6 4 0 7 9 8 9 7
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4.3.3. Quantification of MSW, Silt, Street Sweeping, Horticulture and C&D Waste
For the quantification of the waste, sample size survey of households/commercial establishments/roads/parks/drains was taken in Najafgarh zone. During the survey, all types of categories of colony viz. authorized/unauthorized/JJ/resettlement/village/urban village were covered. Based on the survey conducted and analysis done, per capita MSW generation is estimated for each of the households at 298 grams/capita/day. Gross per capita waste generation for the Najafgarh Zone is estimated at 574 grams/capita/day.
Table 33: Quantity of the Waste (in MT/Day) Estimated in Year 2013
SDMC Residential Commercial Hotels & Dairy Street Drain Total Area MSW MSW Restaurants Waste Sweeping Silt Najafgarh 402 39.71 9.26 0.34 54 5.01 510 Zone Note: Waste Quantity generation in MT / day and minimum quantity of waste except the C&D waste is approx. 500 MT/Day A projection of the waste quantity from year 2013 to 2023 for the Najafgarh Zone has been done on the basis of projected population. To calculate the gross per capita, per capita per year (kg/year) generation with 1% increase as per NEERI report was also considered. Projected waste quantities for the residential, commercial, hotels/restaurants, horticulture, street sweeping, drain silt, dairy waste are given in the table 34. These are only indicative values to understand the future generation.
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Table 34: Projected Waste Quantities for the Najafgarh Zone upto 2023 AD
Per day waste generation in MT/ Day
%
e in MT/Day in e
Year
kg/year
Drain Silt Drain
MT/ Year MT/
Residential
Commercial
Dairy Waste Dairy
Gross Per capita capita Per Gross
Street Sweeping Street
Per capita per year year per Per capita
generation with 1 with generation
Hotels & Restaurant Hotels
Projected Population Projected
increase per capita per per capita per increase
generation (in kg/ Day) kg/ (in generation in waste quantity Total
Total Wast Total
waste quantity in MT/ Day MT/ in waste quantity
year as per NEERI report in in report NEERI as per year
2013 1344725 209.36 771.32 0.574 281531 402.00 39.71 9.26 0.34 54.00 5.01 510 2014 1372964 211.45 795.39 0.579 290317 414.55 40.95 9.55 0.35 55.69 5.17 526 2015 1401796 213.57 820.21 0.585 299378 427.48 42.23 9.85 0.36 57.42 5.33 543 2016 1431234 215.70 845.81 0.591 308722 440.83 43.54 10.15 0.37 59.22 5.49 560 2017 1461290 217.86 872.21 0.597 318357 454.58 44.90 10.47 0.38 61.06 5.66 577 2018 1491977 220.04 899.43 0.603 328293 468.77 46.30 10.80 0.40 62.97 5.84 595 2019 1523309 222.24 927.50 0.609 338539 483.40 47.75 11.14 0.41 64.93 6.02 614 2020 1555298 224.46 956.45 0.615 349105 498.49 49.24 11.48 0.42 66.96 6.21 633 2021 1587959 226.71 986.30 0.621 360000 514.05 50.78 11.84 0.43 69.05 6.41 653 2022 1621307 228.97 1017.08 0.627 371236 530.09 52.36 12.21 0.45 71.21 6.61 673 2023 1655354 231.26 1048.83 0.634 382822 546.63 53.99 12.59 0.46 73.43 6.81 694
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4.3.4. Tentative list of Locations for Mobile Transfer Stations (Refuse collector cum Compactor) Table 35: List of Dhalaos where Refuse Collector – cum – Mobile Transfer Station could be stationed S. No. NEW Dhalao No. / Ward No./ Zone Location 1 15/129/NGZ Dabri Village Main Road 2 19/130/NGZ Manglapuri Terminal 3 21/132/NGZ Durga Park DDA Land 4 22/133/NGZ Chhawla Vill 5 23/133/NGZ Paprawat Village 6 24/133/NGZ Jhuljhuli Village 7 54/133/NGZ Kanganheri Village 8 25/134/NGZ Nangli Dairy 9 27/134/NGZ Goyla Dairy 10 32/137/NGZ BDO Office, Najafgarh 11 56/139/NGZ Main Rd. Dichaon Kalan near Govt. School 12 38/142/NGZ Old Mehrauli Road Raj Nagar 13 39/143/NGZ Near Obrai Farm Kapashera 14 42/144/NGZ Bot Mata Chowk Mahipalpur 15 43/144/NGZ Riyan Public School 16 45/144/NGZ Near Petrol Pump Opp Gali No-15, C8 Basant Kunj 17 46/144/NGZ Near Gali No-1 C-9 Basant Kunj 18 48/145/NGZ Sec-7 J J Colony, Dwarka 19 49/147/NGZ A-Block Sec-1 J J Colony Dwarka 20 50/147/NGZ E-Block Sec-1 J J Colony Dwarka 4.3.5. Number of Vehicles and Manpower required SDMC has estimated the minimum number of vehicles, manpower and managerial staff requirement for the handling of waste generated in Najafgarh Zone. Concessionaire has to deploy minimum number of vehicles/equipment and manpower as mentioned in the table numbers from 36 to 39. Table 36: Tentative requirement of Refuse Collector cum Compactors) for Clearing of 1.1 cum RC Bins at SCPs (viz. Dhalaos/SCBs/Open Sites etc.) for Najafgarh Zone
S. No. Particulars 2016 2017 2018 1 Number of Refuse Collector cum Compactors (minimum 14 18 19 20 cum capacity) required for Secondary Collection Points viz. Dhalaos/SCBs 2 Total Requirement with Contingency (Y1-5%, Y2-5% & Y3-5%) 19 20 21 3 Manpower Required (1 Driver & 2 Helper) with 28% back up 69 73 77 for 365 days 4 Supervisory &Managerial Staff 3 4 4 5 Total Staff 72 77 81
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4.3.5.1. Number of Bins (Capacity- 1.1 cum) required
Concessionaire shall keep the minimum bins of 1.1 cum capacity at the Dhalaos/Open sites for the collection. Table 37: Tentative Numbers of 1.1 cum Bins Required for Najafgarh Zone
MSW Waste Quantity Generated from Nos. of Bins of 1.1 cum capacity required Households/Commercial in TPD to keep at Dhalaos/open site Type of Waste 2016 2017 2018 2016 2017 2018
Residential 441 455 469 584 602 621 Commercial 54 55 57 71 73 76 TOTAL 655 676 697 Total Bins required 1310 1351 1393 Total No. of Bin Washer Required 4 4 4
4.3.5.2. Number of Vehicles, Bins & Manpower required for the Collection& Transportation of Street Sweeping Waste
Table 38: Tentative Manpower & Machinery required for handling Street Sweeping Waste in Najafgarh Zone S. Particulars Number Required No. 2016 2017 2018 1. Number of 1.1 cum RC bins (in different colour) required for the collection of 126 126 126 street sweeping waste at each Dhalao/open site 2. Total required with Contingency (Y1-5%, Y2-5% &Y3-5%) 132 132 132 3. Total No. of Refuse Collector (8 cum capacity) required for the transportation 7 7 7 of street sweeping waste from Dhalaos 4. Total Refuse Collector required with Contingency (Y1-5%, Y2-5% &Y3-5%) 7 7 7 5. Manpower Required (1 Driver + 2 helper) with 28% back up for 365 days 27 27 27 6. Supervisory & Managerial Staff 1 1 1 7. Total Staff 28 28 28
4.3.5.3. Fixed Compactor Transfer Station Table 39: Fixed Compactor Transfer Station required for Najafgarh Zone
S. No. Description Number 1. Number of FCTS to be installed at Dhalaos 15 2. Number of Hook Loaders compatible with FCTS required for 15 transportation of unit 3 Manpower for Hook Loaders required with 28% back-up for 365 days 38 4. Supervosory and managerial staff 2 4.3.5.4. Other Vehicle Requirement
Concessionaire shall provide one new vehicle on 24x7 basis, at the disposal off Engineer-In-Charge, SDMC. The vehicle should not be lesser than 7 seaters capacity along with the company fitted CNG with driver for
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1. 129 Dabri Bheram Puri G Dabri Extn G Dabri Extn Village G Dashrath Puri G Dashrath Puri,Palam Road G Mohan Nagar,Panka Road G Mohindra Park, Pankha Road G Raghu Enclave, Dabri G Raghu Nagar, Pankha Road G Syndicate Enclave G Vaishali Colony, Dabri G Vashisht Park G 2. 130 Manglapuri Durga Park colony, Dabri G Durga Park, Nasirpur G Durga Puri, Dabri G EIL Friends Society G Ideal Society, Dabri G Kailash puri, Nasirpur G Krishnan Society G Mahavir Vihar Palam G Mangla Puri, Palam G Mirzapur G Mirzapur Village G Naveen Kunj Society G Nishkam Society G Palam Part II G Purannagar G Puran Nagar, Madhu Vihar G Vijay Enclave G 3. 131 Sagarpur Dayalpark Sagarpur G Harijan Basti, Sagarpur G Jagadamba Vihar Sagarpur G Maharishi Encl, Sagarpur G Nala Par Basti, Sagarpur G Rajeev Park G
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Sagar Pur Main & West G Shiv Puri, Sagarpur G 4. 132 Sagarpur West Bharat Vihar Vashisht Park G Geetanjali Enclave, Dabri F Geetanjali Park F Kewal Park, Pankha Road F Madanpuri G Mohan Block, Pankha Road G 5. 133 Chhawala Asalatpur Khawad H Badusarai H Chhawla H Daryapur Khurd H Daulat Pur H Deorala H Ghalib Pur H Goman Hera H Hans Nagar Colony, Pindwala Kalan G Hasanpur H Jainpur H Jhatikra H Jhuljhuli H Kangan Heri H Kharkhari Jatmal H Kharkhari Road H Milan Enclave , Dauletpur G Nanak Heri H Pindwala Kalan H Pindwala Khurd H Qutab Pur Village H Raghupur H Raota H Rishal Vihar Chawla Extn G Shahibabad Estate, Daulatpur G Sherpur Deri H Shikar Pur H Somesh Vihar colony F Surera H 6. 134 Nangli Sakravati Anand Park Extn. Shakrawati G Dairy Colony G Data Ram Park near Dindarpur G Dharam Pura Colony, Najafgarh G Dindar Pur H Dindarpur Extn. Najafgarh G
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Durga Park ,Najafgarh G Durga Vihar, Dwarka G Gamini Park Nangli Sakrawati G Ghasipura G Goela Dairy G Goela Khurd H Goela Vihar G Jai Vihar Colony, Najafgarh G Kharkhari Nahar H Kumar Enclave, Dindar Pur G Laxman Puri , Roshanpura G Maksudabad Extn. G Mohinder Singh Park , Najafgarh G Nagli Vihar G Nangli Sakrawati G Nangli Vihar, Najafgarh Road G Paprawat H Qutab Vihar, Najafgarh G Rewala Khanpur H Roshanpura Allies Dichson Khurd H Roshan Vihar Najafgarh G Sai Enclave, Roshanpura G Samrat Encl, Najafgarh G Shanti Vihar , Najafgarh G Shyam Vihar G Taj Pur Khurd H 7. 135 Kakrola Ambika Enclave, Kakraula G Bajaj Enclave F Bharat Vihar (Kakraula) G Chandra Park, Dwarka G Hari Vihar Colony, Kakraula Road G Kakraola G Kakrola Extn. Village Kakraula G Loharheri G Mohit Nagar G Nand Ram Park, Uttam Nagar G Nand Vihar Kakrola Road G Nawada House complex, Najafgarh Rd G Nishat park, Kakrola G Patel Garden, Najafgarh Road G Rajeev Nagar, Kakrola G Raju Rark, Kakraula G Ram Nagar, Kakrola G
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Roshan Vihar Kakrola Road G Shivani Enclave , Kakrola G Shivani Vihar , Kakraula G Tara Nagar, Kakrola G Vikas Nagar, Kakraula G Vikas Vihar Kakraula G 8. 136 Matiala Ambarhai Village G Anand Vihar, Gurpreet Nagar G Anand Vihar Uttam Nagar F Bandhu Vihar G Bees Sutri Colony G Dharam Vihar, Dwarka G Dwarka D Gulabi Park G Gurpreet Nagar,Uttam Nagar F Guru Har Krishan Nagar Near Matiala G Harkishan Nagar Matiala Extn. G Kamal Vihar,Madhu Vihar G Matiala Extn, Uttam Nagar F Matiala Extn, Uttam Nagar G Matiyala G Pochanpur G Pochan Pur Extn G Ratanakar Vihar G Sainik Nagar, Uttam Nagar G Sewak Park ,Uttam Nagar G Sharman Vihar F Sri Chand Park Near Matiala G Sukh Ram Park F Sumit Vihar F 9. 137 Roshanpura Durga Vihar, Najafgarh G Gupta Park Najafgarh Road G Haibatpur G Kamal Kunj , Najafgarh G Kamla Market, Roshanpura G Khera H Masudabad G Naya Bazar, Najafgarh G New Roshan Pura G Prem Nagar, Najafgarh G Roshan Pura Colony Najafgarh G 10. 138 Najafgarh Anaj Mandi Market, Najafgarh G Hari Nagar, Najafgarh G
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Hira Park, Najafgarh G Laxmi Garden, Roshanpura G Lokesh Park Najafgarh G Mansa Ram Park , Najaf Garh G Najafgarh G Nanhey Ram Park G Naresh Park, Nangloi G New Hira Park, Najafgarh G Roshan Garden (Najafgarh) G 11. 139 Dichaon Kalan Arjun Park Colony Najafgarh G Baba Hari Dass Enclave, Najafgarh G Bapraula Extn,Najafgarh G Dichaon Enclave G Dichaon Kalan H Ekta Vihar, Najafgarh G Gopal Nagar, Najafgarh G Gopal Park G Jai Vihar, Nangloi Road G Janta Vihar Colony,Najafgarh G Jharoda Kalan H Krishan Vihar Najafgarh G Krishna Enclave, Najafgarh G Laxmi Vihar , Najafgarh G Najafgarh Extn. G Naveen Palace , Najafgarh G Nav Raj Block , Najafgarh G Niranjan Park, Najafgarh Road G Shiv Enclave Dichaon Road G Surakhpur H 12. 140 Khera Badhosra H Baqar Garh(Begampur) H Dabar Enclave , Jaffarpur G Dhansa H Dhansa Extn G Durga Enclave, Jaffarpur Kalan G Gopal Nagar Extn. Khaira Road G Isapur(Jafrabad) H Jafar Pur Kalan H Jaffarpur Extn. G Kair H Khera Dabar H Laxmi Garden , Najafgarh G Malik Pur zer Najafgarh H
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Mitraon H Mitraon Extn. Najafgarh G Mundhala Kalan H Mundhala Khurd H Nanda Enclave Najafgarh G New Gopal Nagar, Najafgarh G Qazi Pur H Roshan Mandi, Najafgarh G Roshanpura , Najafgarh G Sahupura G Sarangpur H Shamazpur Khalsa H Ujwa H Vardhwan Vihar, Najafgarh G 13. 141 Bijwasan Bagdola Village G Bamnoli Village G Baraula Village H Bharthal G Bhola Ram Enclave Village Pockam pur G
Bijwasan G Dalmia Vihar D Dhul Siras Village G Dr. Ambedkar Colony, Bijwasan G Major Bhola Ram Enclave F Palam Apartments, Bijwasan D Salah Pur Village H Shahur Pur H 14. 142 Rajnagar Airport Area B Rajnagar Kali Mandir Area E Rajnagar Railway Line Area F 15. 143 Kapashera Air India Colony F Ghasi Pura Nangli Dairy G Harijan Basti, Bijwasan G IINAA Housing Complex E Indian Air Lines Clny E Kapas Hara Extn F Kapas Hera Village H Nai Basti E Nangal Dairy G Nangal Dewat H Nav Sansad Vihar D Sambhalka Village H
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Shahabad Muhammadpur G 16. 144 Mahipalpur Defence Enclave, Mahipalpur E IAAI Colony E Kasum Pur Village H Mahipalpur F Mahipalpur Extn F Malikpur Kohi Alilies Rangpuri H Mandli H Mehram Nagar E Rangpuri E Ruchi Vihar E 17. 145 Palam Dev Kunj (Raj Nagar) G Harijan Basti Palam G Kharara Village G Palam Colony G Palam Enclave E Palam Vihar G Palam Village G Panchwati(Bijwasan) D Raj Nagar I G Raj Nagar , Palam Colony G Shah Nagar, Mangla Puri G 18. 146 Saad Nagar Indira Park Palam G Kailash Extn., Nasirpur G Kailash puri, Palam Colony G Kamal Park, Palam Colony G Molar Band , Nasirpur G Sadh Nagar Part I & II, Palam G 19. 147 Mahavir Enclave Madhu Vihar, Uttam Nagar F Mahavir Enclave Part I G Mahavir Enclave Part II F 20. 148 Madhu Vihar Adarsh Nagar Bindapur Extn G Bharat Garden Matiala Road F Jain Colony (Uttam Nagar) F Param Puri G Raja Puri Colony Uttam Nagar F Sahyog Vihar F Sanjay Enclave (Uttam Nagar) G Sudarshan Park, Uttam Nagar F Uttam Vihar G Vishwas Park F
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ANNEXURE-I
MIS Report formats
Proposed monthly, daily & other MIS Report formats are provided below. There may be some minor changes in the information required, based on requirement to make the automatic system function properly.
1.1. Monthly Action Plan Action Plan of work for the next month to be submitted on 28th of preceding month. It to be submitted in soft form (the file to be uploaded will be in such format as prescribed by Concessionaire) and to be uploaded into the Computer system so that MIS reports can be generated automatically).
1.1.1. Collection Service of Sweeping Waste
Table 41: Deployment of sweeping silt Collection Vehicles Route No. : Route No. : Vehicle type: Vehicle Type: Ward: Ward: Halt point Time Location ID to be Halt point Time Location ID to be serviced serviced
End point Disposal point Location End point Disposal point Location ID: ID:
1.1.2. Bin Washing Schedule Table 42: Bin Washing Schedule Location ID No. of Bins at location Date of proposed washing Time of proposed washing
1.1.3. Vehicle Servicing Schedule Table 43: Vehicle Servicing Schedule Vehicle Type of Vehicle Date of proposed washing Date of proposed servicing (if Registration No any)
1.1.4. Fleet Deployment for the Month
Table 44: Fleet Deployment for the Month Reg. No Vehicle Type Volume (cu m) MSW Capacity (MT) Silt Capacity Make (MT)
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1.1.5. Plan for deployment of manpower-
Table 45: On Vehicles (including secondary transportation vehicles, Hook Loaders etc) Employee ID: Name of Father’s Designation Mobile No Vehicle Reg No on Employee Name which deployed
Table 46: On Static Compactors (FCTS) Employee ID: Name of Father’s Designation Mobile No Location ID on Employee Name which deployed
Table 47: Supervisory Manpower Employee ID: Name of Father’s Designation Mobile No Area of Employee Name Supervision
1.2. Daily (Real Time) Reports Following reports are generated daily on real time basis. Table 48: Report of Dhalaos/ Street Corner bins servicing the colony/ locality Location Scheduled Actual Cleared by- Time of Whether Upload ID clearing time Clearing Vehicle Reg. arrival at SLF non- photo with time No / disposal confirming date & time Driver Name site waste in stamp Driver Mobile Dhalaos (Y/N)
Table 49: Exception Report of SCP (Where SCP has not been cleared within 1 hour of scheduled time) Location ID Scheduled clearing Likely clearing time Reason for delay Remedial action time taken
1.2.1. Report on Fixed Compactor Stations Date______Ward No. ______
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Table 50: Report of Fixed Compactor Station Compactor Scheduled clearing Actual Clearing Time of arrival at Hook Loader Reg Location ID time(s) time(s) SLF / disposal site No Driver Name Driver Mobile
Table 51: Report on Mobile Transfer Stations Location ID Vehicle Reg. No Scheduled clearing Actual Clearing Time of arrival at Driver Name time time SLF / disposal site Driver Mobile
Table 52: Exception Report of Compactor Clearance (Where compacting station/ Point has not been cleared within 2 hour of scheduled time) Location ID Scheduled clearing Likely clearing time Reason for delay Remedial action time taken
1.2.2. Report on Collection and Transportation of Street Sweeping Waste/ Clearing of Bins Date______Ward No. ______Table 53: Report of Dhalao/ Street Corner bins designated for sweeping silt Location Scheduled Actual Cleared by- Time of Whether non- Upload ID clearing time Clearing Vehicle Reg. No arrival at SLF confirming photo with time Driver Name / disposal waste in date & time Driver Mobile site Dhalao? (Y/N) stamp
Table 54: Exception Report of CSP Clearance (Where SCP has not been cleared within 1 hour of scheduled time) Location ID Scheduled clearing Likely clearing Reason for delay Remedial action time time taken
Table 55: Exception report where sweeping waste was found to be disposed in non-confirming manner (e.g. disposed in Dhalao meant for MSW) Location ID Nature of Non- Approximate Upload photo with date Remedial action conformity quantity of silt found and time stamp taken
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Location ID No of Bins at Washing Time Mechanical Driver Name location Washer Reg. No Tel No
Table 57: Exception report of Bins not washed in last week (to be submitted once a week – Every Sunday for last week) Location ID No of bins at location Last washing date Reason for default Remedial action taken
1.2.4. Report of Complaints Redressal System (real-time) Zone Name______Date______Table 58: Report of complaints and their closure Complaint ID Source- Phone/ Nature of OPEN/CLOSED If Closed, How Date of Time email/ SMS complaint addressed? redressal/ closure
Table 59: Exception report where complaints have not been addressed/ closed in 48 hours No of No of No of No of No of Reason for complaints complaints complaints complaints still complaints that open received in addressed addressed open could not be complaints the day within 48 hours addressed in 48 hours
Table 60: Working of Call Center No of No of calls that were No of calls that Downtime of Quality Check Any Quality calls answered within 2 waited for > 2 Call Center if system of call issues received min wait min any response detected? in the working? day
1.3. Consolidated Report of Zone (Generated at the end of the day) Date______Table 61: Summary Report of Deployment of Vehicles/ Infrastructure Main Activity No of No of No of No of No of No of Routes/items Routes/ Vehicles to vehicles Manpower Manpower to be items be deployed actually to be actually serviced in actually in the day deployed in deployed deployed the day serviced the day
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Collection of MSW from Commercial etc.
Collection of drain silt Collection of Sweeping Waste Clearing of Dhalao/ bins/ open sites Clearing of Fixed Compactors
Table 62: Summary Report of Support services Main Activity Expected/ Actual No of Unit (of transactions) No of Actual no received Transactions Manpower to of transactions/ processed/ be deployed manpower requisitions closed for support deployed service Workshop Cleaning of vehicle Repair of vehicles Customer Complaint calls/ care email/SMS (redressal of Requisitions complaints) calls/email/SMS IT System Receipt of Field reports eg.- Vehicle deployment report Dhalao/bin clearing report Route servicing report Manpower deployment report Fixed Compactor clearing report Requisitions servicing report
Table 63: Collection of MSW (in MT) Ward Door-to- Directly Direct Directly Collection TOTAL Performance door from collection from from SCPs collection for Market of Green Street Ward *
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etc. level A=0 B=0 C=0 D=0 E F=A+B+C+D+E G=1-(E/F) %
TOTAL Table 64: MSW: Tipping/ Weighbridge data from Disposal Sites (SLF, W2E, Compost etc.) Ward Disposal Site Vehicle No./ Arrival time Quantity Total waste Compactor ID tipped (MT) Collection for ward (MT)*
* The data from weighbridge should match with the data of waste collection Table 65: Collection of Street Sweeping waste - Tipping/ Weighbridge data from SLF Sites Ward Disposal Site Vehicle No. Arrival time Quantity Total silt tipped (MT) Collection for ward (MT)*
1.4. Inspection Report of Dhalaos, Open Sites, Street Corner Bins and other infrastructures. (Once a month) Table 66: Conditions of Dhalao Locatio Date of Physical Signboard Paint Flooring Bins Littering Washin n ID inspection Condition outside the g Dhalao & Any date(s) Other
Table 67: Conditions of Fixed Compacting Stations (FCTS) Locatio Date of Physical Signboar Paint Flooring Bins Any Other Washing n ID inspection Condition d date(s)
Table 68: Conditions of Street Corner Bins (SCBs) Location Date of Physical Signboard Paint Flooring Littering Any Washing ID inspection Condition around Other date(s) bins
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Table 69: Conditions of Refuge Collector cum Compactors (MTS) Vehicle Date of Vehicle Any damage Paint & Is GPS Last Service Registration inspection Condition signage functional or date No. not
Table 70: Conditions of Refuse Collector Transport Vehicles Vehicle Date of Vehicle Any damage Paint & Is GPS Last Service Registration inspection Condition signage functional or date not
Table 71: Conditions of Hook-loader vehicles Vehicle Date of Vehicle Any damage Paint Is GPS Last Service Registration inspection Condition &signage functional or date not
Table 72: Conditions of Loaders Vehicle Date of Vehicle Any damage Paint & Is GPS Last Service Registration inspection Condition signage functional or date not
Table 73: Condition of Computers & Servers installed for IT system Computer ID Date of inspection Hardware Networking Software functional Application Functional
Table 74: Control Room Functionality Computers Manpower Working Hours Qualified Manager/ head Nos. as per plan Actual functioning
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ANNEXURE-II
Performance Penalties
The Monitoring System based on self-reporting by the Concessionaire is proposed (refer table no. 40 to 92 in annexure-I). It may be noted all these self- assessment reports shall tally with GPS report (auto analyzed by the computer system) for this monitoring system to properly work. Penalty for non-conformance shall be imposed by Authority based on one or both of the following: (a) Complaint by 2 or more actual users, and validated by field report or GPS system; (b) Spot inspection and reporting by Authority officials/ appointed Project Monitoring Consultant. (c) The penalties imposed on the basis of above MIS reports shall over-ride the self-reporting by the concessionaire, notwithstanding the fact that the self-assessment may have been accepted by the authority. In addition, the Concessionaire shall be given an opportunity of being heard. Certain Tolerance for default(s) are prescribed in the table 75. If the performance of the concessionaire falls below the tolerance level, the penalties are applicable on all defaults (and not just that are in excess of the tolerance limits). Table 75: Performance Penalties as per the MIS Default Monitoring Mechanism Penalty/ Deduction Tolerance Rectification (Refer Table Numbers as mentioned in Annexure-I ) 1. Deficient Service (a) Non-Clearing of Compactor 50, 51, 52 Rs 3000 per station No penalty if 90% of compactors Within 6 hours Stations or Compactor whenever the clearance is are cleared within the prescribed vehicles delayed by more than 2 hour time during the day (b) Non-servicing of SCP as per 53, 54, 55 Rs 2500 per point whenever No penalty if 90% of Dhalao are Within 12 hours schedule the clearance is delayed by cleared within the prescribed time more than 4 hour. Rs. 1000 during the day per point/hour thereafter (c) Improper working of Call 60 Rs. 5,000 per hour in case of Call Center shall be allowed 24 Centre downtime exceeds 2.5 hour hours of downtime in a month during the day (with no penalty)
Rs 50 per call if call wait > 5 No penalty if 90% of calls are
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minutes responded within 5 min call wait period (d) Bin-washing not done 56 & 57 Rs. 250 per shortfall No penalty if 90% of bins are Within 24 hours washed as per programme during the week. 2. Non-Servicing of Requisitions/ Complaints (a) (b) Non redressal of 58 Rs. 2000 per complaint when No penalty if 95% of the complaints complaints in 2 days complaint has not been get resolved within the prescribed properly closed within 48 time for the day. hours. 3. Non-Maintenance of Service Infrastructure (a) Short deployment of 60 Rs. 2000/- per vehicle per No tolerance (Concessionaire is Within 24 hours functional vehicles day expected to keep surplus (Compactors / infrastructure to meet Transportation vehicles contingencies) (b) Short deployment of fixed 60 Rs. 5000/- per compactor per No Tolerance Within 24 hours compactors day (c) Short deployment of 60, 61 Rs. 500 per person per day if No tolerance (Concessionaire is Within 24 hours manpower shortage is more than 10% expected to keep surplus manpower to meet contingencies) (d) Inadequate functioning of 61 Rs. 5,000 per day if no of No Tolerance Within 24 hours workshop transactions are below 90% of expected transactions (e) Improper functioning of IT 61 Rs. 40,000 per day if on-line No Tolerance Within 24 hours systems if the fault is field reports on any day fall attributed due to the below 90% of expected inaction from the part of transactions Concessionaire (f) SCPs or Compactor Spot inspection Rs. 500 per incident No Tolerance Within maximum 6 overflowing or not hours maintained clean (or
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littering in adjoining 15 m) (g) Designated staff not Spot inspection Rs 500 per incident No Tolerance Within maximum present on site; or not 8hours wearing uniform or not having ID (h) Bins (1.1 cum) are not kept Spot inspection Rs. 200 per incident No Tolerance Within 24 hours in agreed numbers or there are broken bins (i) Designated number of Spot inspection Rs. 400 per incident No Tolerance Within 24 hours bins- in specified color- for street sweeping waste, Silt, Dry Waste, Wet Waste, etc. are not at site (j) Missing asset identification Spot inspection by Rs. 100 per asset No Tolerance Within 24 hours number in specified format SDMC/PMC from all assets or Missing RFID Tag 4. Mixing of waste (a) Unauthorised waste in 60, 64 Rs. 2000 per incident No penalty if such incidents are – Concessionaire to clear SCPs meant for one (a) self-reported; and clean the said particular kind of waste (b) occurred in less than 5% of SCP mixed waste at his during the day; and own cost (no payment (c) remedial action is taken to to be made for mixed prevent occurrence in future waste) within maximum 6 hours Repeated occurrence at a location would mean no remedial action was taken by concessionaire. (b) Inflation of weight of When density of waste is in No payment for weight in No Tolerance In case the waste is not waste being carried by a excess of that is prescribed excess of capacity accepted by the vehicle processing centre due to quality issues,
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concessionaire to dispose such waste at SLF at his own cost. 5. Illegalities and Frauds (a) Lifting of the waste from GPS with feed of sensor Rs. 10000/- for each vehicle/ No Tolerance Immediate termination the outside of jurisdiction (Auto analysed for running incident of involved staffs by of the specified zone and stoppage) Concessionaire and action against the supervisor and management team. (b) Double weighing of any GPS with feed of sensor Rs. 20000/- for each vehicle, No Tolerance Immediate vehicle (Auto analysed for running immediate termination of and stoppage) involved staffs by Concessionaire and action against the supervisor and management team. (c) Use of the project assets GPS with feed of sensor Rs. 10000/- for each vehicle, No Tolerance Immediate for the commercial/ (Auto analysed for running immediate termination of personal other than the and stoppage) involved staffs by specified work Concessionaire and action against the supervisor and management team. (d) Any soil, digging material Spot reporting by SDMC/PMC Rs. 10000/- for each vehicle, No Tolerance Immediate or water (Illegally inflating or non- self-reporting from immediate termination of the weight) the site. involved staffs by Concessionaire and action against the supervisor and management team.
6. Other Key Services (a) Failure to conduct 66, 67, 68, 69, 70, 71, 72, Rs 100 per fault in respect of No penalty if 95% of each The shortcoming to be Inspection 73, 74 each asset infrastructure gets inspected rectified in 15 days.
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(b) Project Assets not Physical reporting by SDMC Rs 1000 per fault No Tolerance Within 15 days maintained as per official or PMC specifications (c) Late Submission of From table 41 to table 47 Rs. 10,000 per day No penalty if the Action Plan is Within next day Monthly Action Plan uploaded and submitted by the end of preceding month. (d) Monthly Action plan is From table 41 to table 47 Same penalty as prescribed No Tolerance Within next 3 days deficient # for each shortfall of resource as mentioned in part 3 above (e) Non-Submission of From table 41 to table 47 Shortfall in deployment of No Tolerance Within next 3 days Monthly Action Plan by 1st resources shall be calculated of the Month by assuming deployment = 0 and penalties shall be worked out as per part 3 above # Deficient means that the resources/ infrastructure proposed to be deployed by the concessionaire is not matching with the commitments he had made in his bid/ proposal. Failure to rectify within the proposed time period would constitute a material breach by the Concessionaire of its obligations under the Agreement. Penalty amount exceeding 15% of the gross monthly invoice calculated as per this Annexure shall be waived, provided in a case where penalty cap of 15% is breached for six consecutive months, the Project Review Committee shall review the reasons therefor and make suitable recommendations for action under the provisions of the agreement.
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ANNEXURE-III
Minimum Technical Requirement of the Proposed Vehicles
Concessionaire has to follow minimum technical requirement of the proposed vehicles mentioned in the below table. Please note that “capacity” and “specifications” suggested below are “minimum required”. Concessionaire is free to use higher capacity or higher specifications. Table 76: Minimum Technical Requirement of the Proposed Vehicles
S. N. Main Components Sub-Components Key Requirement 1 Fixed Compactor Solid Waste Fixed The above unit shall be design to receive Transfer Station Compactor with municipal solid waste from wheel barrows/ Hydraulic Loading Tricycle Rickshaws or manually. Shovel Bucket The solid waste shall be unloaded on to the Arrangement loading shovel bucket of 1.5 cu m capacity attached with the fixed compactor lying at the ground level. Compactor Unit Compactor in heavy duty design with extra strong sheet thickness and two cylinder system. The hydraulic Loading Shovel / Bucket, shall be specially design shovel bucket with hydraulic assisted arms (02 Nos.), and of 1.5 cu m. Capacity. Roll-On-Roll-Off The closed container. Container Container shall be compatible with Hook loader as well as Fixed compactor. The container shall have rear door opening for unloading the collected refuse at processing site. They shall also have locking arrangement to lock them with fixed compactor while loading the refuse. container shall be side tapered on both sides for easy of unloading of garbage at dump site Volumetric Capacity:10.0 cu m minimum Floor Thickness :minimum 6 MM Side and Top Thickness: minimum 4 MM Rollers : 2 Nos. Heavy Duty Rollers at rear side Material : IS 2062 Truck Mounted Hook Truck Mounted Hook Loader, shall be capable Loader Mounted to suitable for lifting 10 M3 Volume container hydraulically, shall be designed to pick up the
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loaded or empty Roll on – Roll off containers, transport, dumping and of material. 2 Refuse Collector cu Vehicle Unit The RCV shall have volume of 14 m3 or more. m Compactor The Tailgate hopper volume will be minimum Vehicle (RCV) 1.75 m3. The RCV shall be capable of automatic operation of the Compaction Cycle. The RCV shall have bin lifter capable of unloading garbage from closed containers of 1100 liters capacity/240 litres capacity The bottom, the side walls and the top must form a box-type design. The side walls as well as the top shall be in reinforced frame steel construction. Roof panel thickness – Minimum 3 mm Side Panel thickness –Minimum 3mm Floor thickness – Minimum 4 mm Garbage Storage Volume : 1.1 cu m (1.1 m3) Closed Containers (1.1 Base material - steel cu m capacity) Body : GI sheet of Compatible with minimum 3 mm thickness Refuse Collector cum Lid : PVC Compactor Vehicle Dead weight : minimum 115 kg Load capacity : minimum 600 kg Standard Container Shall Have: a) Bin shall have four wheels made of one piece virgin UHMWPE of min. 200 mm diameter (3600 turning) b) Handles on body c) Handle on the lid d) Container shall be painted with primer and anti-corrosive paint from inside & outside. 3 Refuse Collector The Refuse Collector shall have volume of 8 m3 (RC) Truck or more. (minimum 8 cu m The RC shall have bin lifter capable of capacity) unloading garbage from closed containers of 1.1 cu m capacity The bottom, the side walls and the top must form a box-type design. The side walls as well as the top shall be in reinforced frame steel construction. Roof panel thickness –Minimum 3 mm Side Panel thickness – Minimum 3 mm Floor thickness – Minimum 3 mm 85
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* Proposed design does not recommend usage of tractor-trolley at any place. However, if there are remote/areas not accessible by compactor, concessionaire may identify such area and propose this mechanism in limited form in IIP (Initial Implantation Plan). However, the deployment must comply with prevailing MSW rules and transport rules.
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ANNEXURE-IV Drawings for Modification of Dhalaos
Option – A
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Option – B
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Note:
MS/SS railing mentioned in Dhalao drawing stands deleted Instead of Garbage Grabers of stainless steel in Dhalao drawing, Concessionaire can use any cost effective water proofing arrangement.
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