Evaluation and Program Planning 35 (2012) 133–138
Contents lists available at SciVerse ScienceDirect
Evaluation and Program Planning
jo urnal homepage: www.elsevier.com/locate/evalprogplan
Evaluation of a system designed to link people living with HIV/AIDS with mental
health services at an AIDS-service organization
a, a b
Matthew B. Feldman *, Gregg S. Weinberg , Elwin Wu
a
Gay Men’s Health Crisis, New York, NY, United States
b
Columbia University School of Social Work, New York, NY, United States
A R T I C L E I N F O A B S T R A C T
Article history: This study evaluated the Rapid Response System, an initiative designed to link people living with HIV/
Received 13 January 2011
AIDS with mental health services at an AIDS service organization. Data were extracted from agency
Received in revised form 18 August 2011
records for 314 clients who had contact with the Rapid Response System over a 6-month period. Of the
Accepted 25 August 2011
281 clients who scheduled an appointment for an evaluation to initiate mental health services, 64%
Available online 3 September 2011
completed the evaluation. In the multivariate analysis, Latinos were significantly less likely than whites
to complete the mental health evaluation. Further, there was a significant decrease in the likelihood of
Keywords:
completing the mental health evaluation as the number of days between the Rapid Response System
Mental health
contact and the date of the evaluation appointment increased.
Linkage
Intervention Strategies that reduce the period of time between the initial referral and initiation of services may
HIV facilitate linkage with mental health treatment, particularly in the context of larger multi-service
organizations.
ß 2011 Elsevier Ltd. All rights reserved.
1. Introduction waiting lists can discourage many people with triple diagnoses
(i.e., HIV-positive individuals with co-occurring mental health and
Recent studies of people living with HIV/AIDS have found that substance use disorders) from seeking mental health treatment.
32%–63% had mood disorders and 21%–26% had anxiety disorders Indeed, longer delays between a request or referral for mental
(Bing et al., 2001; Budin, Boslaugh, Beckett, & Winiarski, 2004; health services and an initial appointment with a provider are
Gaynes, Pence, Eron, & Miller, 2008). Mental health services are an associated with increased no-show rates (Grunebaum et al., 1996;
important component of HIV care, particularly because of the Greeno, Anderson, Shear, & Mike, 1999; Orme & Boswell, 1991). In
negative impact psychiatric problems can have on physical health. a sample of 5901 patients who were scheduled for an initial
In prior studies, depression was associated with greater declines in psychiatry appointment, Gallucci, Swartz, and Hackerman (2005)
CD4 counts (Ironson et al., 2005), immunological failure (Anastos found that the odds of cancellations and no-shows increased by
et al., 2005), a decreased virological response to highly active 12% for every day of delay between the initial contact and the
antiretroviral therapy (Anastos et al., 2005; Horberg et al., 2008; client’s appointment. Evaluations of strategies designed to
Parienti et al., 2004), and an increased risk of AIDS-related death decrease delays in connecting clients to treatment at mental
(Cook et al., 2004). There is evidence that participation in mental health clinics (e.g., offering appointments on the same day as the
health services increases engagement with medical care (Messeri, request for services or soon thereafter) yielded successful findings
Abramson, Aidala, Lee, & Lee, 2002; Rumptz et al., 2007) and in terms of decreasing no-show rates (Pomerantz, Cole, Watts, &
medication adherence (Ashman, Conviser, & Pounds, 2002; Cook Weeks, 2008; Williams, Latta, & Conversano, 2008).
et al., 2006) in people living with HIV/AIDS. The integrated care model, also known as ‘‘one-stop shopping,’’
Delays in initiating treatment can frequently impact whether has become an increasingly utilized model for providing medical
clients will ultimately engage in mental health services. Calsyn, and social services to people with chronic illnesses. Integrated care
Klinkenberg, Morse, Miller, and Cruthis (2004) suggested delays for people living with HIV/AIDS ‘‘combines HIV primary care with
in providing services, such as lengthy intake procedures and mental health and substance abuse services into a single
coordinated treatment program that simultaneously, rather than
in parallel or sequential fashion, addresses the clinical complexi-
ties associated with having multiple needs and conditions’’ (Soto,
* Corresponding author at: Gay Men’s Health Crisis, 446 W. 33rd Street New York,
Bell, & Pillen, 2004, p. S44). Ancillary services, including health
NY 10001, United States. Tel.: +1 212 367 1285.
E-mail address: matthewf@gmhc.org (M.B. Feldman). education, case management, transportation, and concrete support
0149-7189/$ – see front matter ß 2011 Elsevier Ltd. All rights reserved. doi:10.1016/j.evalprogplan.2011.08.005
134 M.B. Feldman et al. / Evaluation and Program Planning 35 (2012) 133–138
(e.g., food) are therefore a critical component of integrated HIV completing the mental health evaluation and; (3) to test whether
care. Studies have documented that integrated HIV care is there is a relationship between appointment delay and completing
associated with engagement and retention in HIV medical care the mental health evaluation.
(Ashman et al., 2002; Conover & Whetten-Goldstein, 2002; Lo,
MacGovern, & Bradford, 2002; Magnus et al., 2001; Messeri et al., 2. Methods
2002; Sherer et al., 2002). One of the benefits of integrated HIV care
is decreasing the number of services for which clients must be 2.1. Site
referred to off-site providers, particularly because clients fre-
quently do not follow through on these referrals (Friedmann, GMHC offers a range of services to people living with HIV/AIDS,
D’Aunno, Jin, & Alexander, 2000; Umbricht-Schneiter, Ginn, Pabst, including financial and legal advocacy, meals and nutrition, health
& Begelow, 1994). and wellness programs, case management, and educational and
Few studies, however, have addressed the challenges of vocational services. In 2005, GMHC formed Team 119, a mental
coordinating care in the context of an integrated care model. health services department that is staffed by mental health
Effective care coordination across departments that represent counselors, substance abuse counselors, social workers, and art
multiple disciplines and programs is especially critical in ensuring therapists who provide individual, couples, family, and group
that a client receives all of the services in an organization that therapy to a diverse population of people living with HIV/AIDS
would best address his needs. For example, case management staff presenting with a range of psychiatric and psychosocial issues.
might not refer clients to a mental health program in the same Mental health services are offered free of charge to GMHC clients.
organization because they do not know how to identify clients who
are eligible or appropriate for services, or they may not know any of 2.2. The Rapid Response System
the staff members in this department. Indeed, ineffective
interdepartmental and interdisciplinary interactions can signifi- In 2008, the Rapid Response System was developed to facilitate
cantly impact workflow and quality of care (Abraham & Reddy, the linkage of GMHC clients to mental health services. The central
2010; Gittell et al., 2000; Strauss & Mino, 2011). To address this elements of this system include:
issue, departments can provide opportunities (e.g., in-services) for (1) An immediate response. Clients frequently present significant
other staff to learn about their program and how clients can be psychosocial stressors or psychiatric issues when they meet with
linked to services. This type of inter-departmental outreach nonclinical GMHC staff members, who include case managers,
strategy can be an effective strategy in increasing referrals (Brown, lawyers, and nutritionists. GMHC staff members can contact the
Raue, Nassisi, & Bruce, 2001). Rapid Response System when a client is in crisis, or if they perceive
Interdepartmental communication can be facilitated by codi- that a client with whom they are meeting might benefit from
fied protocols that define how staff members should coordinate mental health services. Clients may also request mental health
care in an organization (e.g., referral procedures, program services. When a GMHC staff member contacts the Rapid Response
eligibility guidelines). In a study of the barriers to the integration System, the on-call staff member comes to meet with the client
of mental health and medical care, one of the most common within 15 min (a back up staff member is contacted if the on-call
administrative barriers reported by providers and administrators staff member cannot respond immediately) to conduct a brief
was the lack of policies and standards for integrating care assessment to determine if his needs can be met by Team 119.
(Kilbourne et al., 2008). One of the proposed solutions to address While there are no eligibility requirements to receiving mental
maladaptive interdepartmental interactions is the use of an health services, there are some situations in which clients may
‘‘integrator,’’ who is responsible for facilitating interdepartmental have needs that Team 119 does not have the capacity to address
care coordination activities (Abraham & Reddy, 2010; Gittell & (e.g., significant developmental delays). In these situations, the
Weiss, 2004). Care coordination can therefore be challenging in Rapid Response System staff member facilitates a referral to a more
agencies that offer multiple services and programs, each of which appropriate organization. If a client is suicidal or homicidal, the
may have a unique and perhaps lengthy intake procedure that may staff member contacts emergency services to ensure that
delay the initiation of care or even deter individuals from engaging individual’s safety.
in services (Calsyn et al., 2004). Larger multi-service organizations If the client expresses interest in receiving counseling services,
need to consider strategies and systems that facilitate intra-agency he is offered the next available appointment for a mental health
care coordination. evaluation. The mental health evaluation is the point-of-entry to
The current study is an evaluation of the Rapid Response receiving counseling services at GMHC during which an in-depth
System, which is a set of operating procedures designed to assessment is conducted by a Team 119 staff member so that a
facilitate the linkage of clients to Team 119, the mental health treatment plan can be developed that best addresses the client’s
services department at Gay Men’s Health Crisis (GMHC), an AIDS needs. After the evaluation is completed, the client is connected
service organization in New York City. The Rapid Response System with the appropriate individual and/or group mental health
was designed to address the challenges of interdepartmental care services.
coordination by providing an easy and efficient mechanism for (2) Increased number of mental health evaluation appointment
GMHC staff members to refer clients to mental health services. Any slots. The number of available mental health evaluation appoint-
client who is referred for mental health services can meet with a ment slots each week was increased from 10 to 20 in an effort to
Team 119 staff member for a brief consultation at the time of the decrease the amount of time between the initial referral or request
request. If appropriate, an appointment for a comprehensive for mental health services i.e., the Rapid Response System
mental health evaluation to initiate counseling services can also be encounter and the initiation of treatment. Clients were usually
scheduled at this time. The Rapid Response System was offered an appointment for a mental health evaluation within one
implemented in April 2008, and the evaluation occurred six week of the Rapid Response System contact.
months after its implementation. The aims for the evaluation were:
(1) to evaluate the proportion of clients seen by the Rapid Response 2.3. Sample
System who: (a) elected to scheduled an appointment for a mental
health evaluation and; (b) completed the mental health evalua- The study is based on a sample of 314 GMHC clients who had
tion; (2) to identify client characteristics associated with contact with the Rapid Response System between April 2008 and
M.B. Feldman et al. / Evaluation and Program Planning 35 (2012) 133–138 135
December 2008. Sociodemographic and service related data were bivariate analyses. These results are shown as adjusted odds
extracted from the agency’s client services database. ratios (AOR) with their corresponding 95% CI. The outcome variable
for these analyses was completing a mental health evaluation,
2.4. Measures which was coded dichotomously (0 = did not complete the mental
health intake, 1 = completed the mental health intake appoint-
Scheduling a mental health evaluation appointment. Scheduling a ment on a first or subsequent attempt). Data were analyzed using
mental health evaluation appointment was coded dichotomously SPSS statistical software (Version 15.0).
(yes/no). If a client did not choose to schedule an appointment for a
mental health evaluation at the end of the Rapid Response System
contact, one of the following reasons for their decision were coded: 3. Results
(1) not interested in counseling; (2) did not want to make an
appointment for a mental health evaluation at that time; (3) The majority of clients who had contact with the Rapid
referred to a more appropriate program at GMHC; (4) referred to a Response System from April 2008 to December 2008 were black or
more appropriate program outside of GMHC or; (5) already in Latino (68%) and lesbian, gay, or bisexual (81%). The client flow for
treatment somewhere else. the Rapid Response System is described in Fig. 1. Of the 314 clients
Completing the mental health evaluation. One of the following who had contact with the Rapid Response System, 90% (n = 281)
outcomes was coded for all clients who scheduled a mental health scheduled an appointment for a mental health evaluation. These
evaluation: (1) client was a ‘‘no show’’ for the mental health clients received an appointment for a mental health evaluation
evaluation; (2) client completed the mental health evaluation or; that was an average of five days (SD = 3.3) from the Rapid Response
(3) client rescheduled their mental health evaluation. Final System contact. Of the 281 clients who scheduled an appointment
outcomes were tracked for clients who rescheduled a mental for a mental health evaluation, 47% (n = 131) completed the
health evaluation appointment. Three categories were then evaluation on the first attempt, 17% (n = 49) completed the
created based on these data: (1) completed the mental health evaluation on a subsequent attempt, and 36% did not complete
evaluation on the first attempt; (2) completed the mental health the evaluation (n = 101). Of the 33 clients who did not schedule an
evaluation on a subsequent attempt and; (3) did not complete the appointment for a mental health evaluation, the most common
mental health evaluation. reasons were not wanting to make an appointment at the time of
Appointment delay. Appointment delay was defined as the the Rapid Response System encounter (30%) and having no interest
number of days between the Rapid Response System contact and in counseling (27%).
the date of the first scheduled appointment for a mental health In the bivariate analysis, gay/bisexual clients were significantly
evaluation (even if the appointment did not ultimately occur on more likely than heterosexual clients to complete the mental
that day). health evaluation (68% vs. 49%). Further, black (60%) and Latino
Demographics. Sociodemographic data included the following (57%) were significantly less likely than white clients (78%) to
client characteristics: (1) age; (2) gender; (3) race/ethnicity (white, complete the mental health evaluation. There was a significant
black, Latino, other) and; (4) sexual orientation (gay, lesbian, decrease in the odds of completing the mental health evaluation
bisexual, straight). as the number of days between the Rapid Response System
encounter and the date of the evaluation appointment increased
2.5. Statistical analyses (Table 1).
In the multivariate model, Latinos were significantly less likely
Frequencies were used to describe the proportion of clients who than whites to complete the mental health evaluation
had contact with the Rapid Response System who scheduled and (AOR = 0.42, CI = 0.21, 0.86). Further, more days between the
completed a mental health evaluation, in addition to the reasons Rapid Response System encounter and the date of the mental
that clients chose not to schedule an appointment for a mental health evaluation appointment was associated with a decreased
health evaluation. likelihood of completing the mental health evaluation
Bivariate analyses of the relationship between each of the (AOR = 0.84, CI = 0.78, 0.92) when controlling for the effects of
variables and completing the mental health evaluation were the other variables (Table 2).
conducted using logistic regression to estimate odds ratios. A An additional logistic regression was run to determine if the
multivariate logistic regression model was used to identify the interaction between gender and sexual orientation was signifi-
variables independently associated with completing a mental cantly associated with completing a mental health evaluation. This
health evaluation. Criteria for including variables in the multivari- model did not converge, likely because of the small sample size
ate model included statistical significance (P < 0.10) in the (results not shown).
Fig. 1. Rapid Response System client flow.
136 M.B. Feldman et al. / Evaluation and Program Planning 35 (2012) 133–138
Table 1
Bivariate analysis. Association of sociodemographic and background characteristics with completing a mental health evaluation among 281 clients who scheduled an
evaluation appointment.
N Completed mental health evaluation OR 95% CI
n (%) or M (SD)
Yes No
Gender
Female 33 17 (52%) 16 (49%) 0.55 0.27–1.15
Male 248 163 (66%) 85 (34%) (Ref.)
Sexual orientation
Gay/bisexual 224 152 (68%) 72 (32%) 2.18 1.21–3.94
Heterosexual 57 28 (49%) 29 (51%) (Ref.)
Race/ethnicity
Black 106 64 (60%) 42 (40%) 0.44 0.23–0.84
Latino 85 48 (57%) 37 (44%) 0.37 0.19–0.73
Other 9 5 (56%) 4 (44%) 0.36 0.09–1.47
White 81 63 (78%) 18 (22%) (Ref.)
Age 42.1 (9.9) 42.8 (9.1) 0.99 0.97–1.01
Days until scheduled appointment 4.2 (3.0) 6.1 (3.5) 0.84 0.77–0.91
Table 2
& McGuire, 2006; Snowden, 1999; Wells, Klap, Koike, &
Multivariate analysis of completing a mental health evaluation.
Sherbourne, 2001). In a study of 231,400 people living with
AOR 95% CI HIV/AIDS, Burnam et al. (2001) found that blacks were significantly
Gender less likely than whites to use individual or family outpatient
Female 1.32 0.47–3.71 mental services.
Male (Ref.) Heterosexuals were significantly less likely than lesbian, gay
Sexual orientation
and bisexual individuals to engage with mental health services,
Gay/lesbian/bisexual 1.9 0.82–4.38
although these findings were only significant at the bivariate level.
Heterosexual (Ref.)
Race/ethnicity In a population-based probability sample of 2074 adults aged
Black 0.54 0.27–1.08 18–64, Grella, Greenwell, Mays, and Cochran (2009) found that
Latino 0.42 0.21–0.86
gay/bisexual men were significantly more likely than heterosexual
Other 0.34 0.08–1.46
women to have received mental health or substance abuse
White (Ref.)
treatment. Similarly, Burnam et al. (2001) found that HIV-infected
Days until scheduled appointment 0.84 0.78–0.92
gay individuals were significantly more likely than HIV-infected
heterosexual individuals to use individual or family mental health
services.
4. Discussion This study’s findings suggest the need for increased outreach
efforts to engage clients who may have difficulty engaging in
The purpose of this study was to evaluate a system to link mental health services, particularly heterosexuals and people of
people living with HIV/AIDS with mental health services at a color. Further assessment should be conducted on the mental
community-based AIDS service organization. While integrated health needs of heterosexual male clients at GMHC. There is also a
care models increase access to care by providing medical and social larger issue in that the organization’s name, ‘‘Gay Men’s Health
services in one facility, strategies like the Rapid Response System Crisis,’’ may still give the impression that it is an agency that
are critical in addressing the challenges of coordinating client care primarily serves gay men. There are efforts being made to broaden
across departments. Of the 281 clients who scheduled an the appeal of GMHC to a more diverse range of populations.
appointment for a mental health evaluation, almost two-thirds There are several limitations to this study that should be noted.
ultimately completed the evaluation. In a study of a similar First, the evaluation lacked an equivalent control group with which
strategy to reduce wait times for mental health services Williams to compare the effectiveness of the Rapid Response System, or an
et al. (2008), reported an average no-show rate of 18% post- adequate amount of certain client subgroups (e.g., lesbian and
implementation. bisexual women) to conduct meaningful analyses—which may
Consistent with others (Gallucci et al., 2005; Grunebaum et al., indicate the need to increase outreach to these populations.
1996; Greeno et al., 1999; Orme & Boswell, 1991), a shorter delay Second, the clients in the sample were primarily seeking or at least
between the Rapid Response System contact and the date of the agreeing to treatment, so it is not completely representative of
mental health evaluation was associated with completing the people living with HIV/AIDS who may need mental health services.
evaluation. This finding suggests that it may be important to offer Third, a cross-sectional study design was used for this evaluation,
multiple slots for mental health evaluation appointments so and therefore inferences about causality cannot be made in terms
clients can connect with services as soon as possible. Implement- of the effectiveness of the Rapid Response System in linking clients
ing enhanced follow-up efforts (e.g., reminder calls) with clients to mental health services.
who have appointments scheduled for more than several days The Rapid Response System engages clients at the time of the
from the Rapid Response System contact might also help to request for services, in addition to arranging for the client to
decrease no- show rates. initiate treatment as soon as possible so that clients who could
In this study, nonwhite clients, particularly Latinos, were benefit from mental health services do not become lost to follow
significantly less likely than whites to complete the mental health up care. The findings of this evaluation study suggest that
evaluation. This is consistent with prior studies that have found decreasing the delay between the initial request for services and
blacks and Latinos are less likely than whites to use mental health the mental health evaluation (the point of entry to receiving
services (Alegria et al., 2002; Cabassa, Zayas, & Hansen, 2006; mental health services) was associated with successful linkage to
Lasser, Himmelstein, Woolhander, McCormick, & Bor, 2002; Ojeda care. This type of system could be particularly useful to multi-
M.B. Feldman et al. / Evaluation and Program Planning 35 (2012) 133–138 137
service organizations in addressing some of the challenges of both service delivery and program evaluation. We also realized we
interdepartmental care coordination by providing a clear and were never explicit about why we were asking them to document
efficient protocol for referring clients to mental health services. certain events (e.g., tracking clients who rescheduled mental
health evaluation appointments) in addition to how those data
5. Lessons learned could ultimately be useful to the staff in planning services. These
efforts may have increased staff buy-in, and ultimately their
We identified two issues during the evaluation process that in participation in the evaluation of the Rapid Response System.
retrospect should have been addressed prior to implementation of
the Rapid Response System. First, we learned it is important to
Acknowledgments
establish specific aims to identify the questions that will be
answered by conducting the evaluation. These aims will also
The authors would like to thank the staff of the Mental Health
indicate the variables for which data should be collected. When we
Services Department at GMHC for their support of this project,
originally conceptualized the evaluation of the Rapid Response
particularly Daniel Blausey, Michael Benibgui, Chris Cochrane,
System, our main priority was to assess the proportion of clients
Michael Hamilton, and Larry Woodland. The authors would also
who scheduled and completed a mental health evaluation, and the
like to thank Eric Arnold and Stephen Hile for their valuable
time that elapsed between the initial referral for services and the
feedback during the revision process, and Jessica Diamond, who
date of the scheduled evaluation appointment. We therefore
was instrumental in developing the data entry and tracking
focused on documenting the dates of the Rapid Response System
procedures. Finally, they would also like to express their
contact and the mental health evaluation, and whether or not the
appreciation to Terri Jackson, Jeff Rindler, and Janet Weinberg,
client completed the evaluation.
whose support of program evaluation has made projects like this
When we began to analyze these data, we started to identify
possible.
variables for which we did not collect data that would have
enhanced our ability to report on the performance of the Rapid
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Matthew B. Feldman Ph.D., MSW is the Associate Director of Program Services
munity-based practices. Administration and Policy in Mental Health, 35, 337–345.
Research and Evaluation at Gay Men’s Health Crisis in New York City where he
Lo, W., MacGovern, T., & Bradford, J. (2002). Association of ancillary services with
oversees the research and evaluation of program services. Dr. Feldman’s recent projects
primary care utilization and retention for patients with HIV/AIDS. AIDS Care,
have included a community needs assessment to inform the development of an HIV
14(Suppl. 1), S45–S57.
prevention program for young gay men of color and an evaluation of the mental health
Lasser, K. E., Himmelstein, D. U., Woolhander, S. J., McCormick, D., & Bor, D. H. (2002).
services program. Dr. Feldman also has over 10 years of clinical practice experience
Do minorities in the United States receive fewer mental health services than
working with a variety of populations, and he is an Adjunct Assistant Professor at the
whites? International Journal of Health Services, 32(3), 567–578.
Columbia University School of Social Work.
Magnus, M., Schmidt, N., Kirkhart, K., Schieffelin, C., Fuchs, N., Brown, B., & Kissinger, P.
J. (2001). Association between ancillary services and clinical and behavioral out-
comes among HIV-infected women. AIDS Patient Care and STDs, 15(3), 137–145. Gregg S. Weinberg M.A. is currently the Manager of Data Analysis at Health First in
Messeri, P. A., Abramson, D. M., Aidala, A. A., Lee, F., & Lee, G. (2002). The impact of New York City. He has over 15 years of professional experience in the development and
ancillary services on engagement in medical care in New York City. AIDS Care, management of outcomes monitoring and research and evaluation data systems in
14(Suppl. 1), S15–S29. medical, community based and for-profit, private settings, specifically in developing
Ojeda, V. D., & McGuire, T. G. (2006). Gender and racial/ethnic differences in the use of and maintaining the technical, analytic and reporting infrastructure to support con-
outpatient mental health and substance use services by depressed adults. The tract and grant administration and outcomes monitoring activities.
Psychiatric Quarterly, 77, 211–222.
Orme, D. R., & Boswell, D. (1991). The pre-intake drop-put at a community mental
Elwin Wu Ph.D. is an Assistant Professor at the Columbia University School of Social
health center. Community Mental Health Journal, 27(5), 375–379.
Work where he also serves as the Associate Director of the Social Intervention Group
Parienti, J., Massari, V., Descamps, D., Vabret, A., Bouvet, E., Larouze´ , B., et al. (2004).
and the Co-Director of the HIV Intervention Science Training Program for Racial/Ethnic
Predictors of virologic failure and resistance in HIV-infected patients treated with
Minority New Investigators. Dr. Wu conducts prevention and intervention research on
nevirapine- or efavirenz-based antiretroviral therapy. Clinical Infectious Diseases,
offenders, defined as those whose behaviors place others at risk for health and
38(9), 1311–1316.
psychosocial problems, residing at the nexus of drug abuse, partner violence, and
Pomerantz, A., Cole, B. H., Watts, B. V., & Weeks, W. W. (2008). Improving efficiency and
HIV. Dr. Wu’s experience also includes providing counseling to lesbian, gay, bisexual,
access to mental health care: Combining integrated care and advanced access.
and transgender communities, in addition to evaluating violence prevention programs
General Hospital Psychiatry, 30, 546–551.
and developing and evaluating programs for criminal justice-involved individuals.