San Ysidro Port of Entry Pedestrian Border Wait Times Updated Survey 2015

Thursday, June 25, 2015 Presentation for C ity of ED & IR C o m m ittee Gender Distribution 2015

2011 2015

Male

49% 51% 47% 53%

Female

Male Female Age Distribution 2015

2011 2015

18-24 0-18 13% 8% 34% 22% years 27% 33% 25-44 19-30 37% years 26% 45-64 31-50 years 65+

Over 50 years Citizenship Distribution 2015

2011 2015

U.S. Citizen

1% Mexican Citizen 3% 5% 1% Mexican Citizen 2% 1% 9%

US Citizen 14% Green Card Holder 44% Green Card 26% 56% Other Holder 38% Doesn’t apply/ Doesn't Doesn't want to apply/Doesn't want respond to respond Dual Citizenship Dual Citizenship Point of Origin 2015

2% 15% 7% Rosarito

76% Ensenada

Other: Point of Origin 2015 Tijuana · Tijuana o Z ona Rio/Zona = 22% o Z ona Norte = 2% o P layas de Tijuana = 8% o L a Mesa = 7% o M esa de O tay (O ta y Mesa ) = 7% o = 1% o La Gloria/San Antonio = 2% o C erro Colorado = 1% o M atam oros-No rte-Ce ntro-Su r = 2% o O tay Centenario = 1% o S anchez Taboada = 1% Method of Transportation 2015 Walking 3% 3% 4% Trolley 11% Bus 7% 20% Someone Picking you up

14% Your Car 43% Taxi

Other

Didn’t say Crossing Frequency 2015

2011 2015

Couple of Times a Week Everyday Couple of times a 4% Once a Week 6% week 8% 2% 9% Everyday 5% 25% Once a Month 29% Once a week 14% 18% Once a Year 27% Once a month 11% Couple of Times a Year 15% 27% Once a year Almost Never

A couple of times Doesn't apply/ Doesn't a year want to respond Reason for Crossing 2015

2011 2015 Shopping Shopping 6% 8% 2% Business/Work 6% 6% 4% Business/ Work 3% 18% Visit friends/family 10% 31% Visit friends/ family School 20% School 28% 23% 24% Tourism Medical Services Medical Services Other 11% Other Tourism (events, attractions) Doesn't apply/Doesn't want to respond Border Wait Times – 2011 and 2015 Comparison

Border Wait Times Surveys Border Wait Times Surveys 2011 2015 60 45 52 40 40 50 41 35 40 30 25 25 30 Non-SENTRI Non-SENTRI 20

Minutes 20 SENTRI SENTRI Minutes 15 20 10 10 15 3 5 0 5 0 Average Wait Median Wait Average Wait Times Median Wait Times Times Times Current Conditions 2015

Pictures of Pedestrian Border C rossings N orthb ound to Southbound and Southbound to Northbound 2015 2015 2015 2015 2015 New Recommendations 2015

 M ore C BP O fficers  M arketing material and w eb site improvement  Reduce SENTRI enrollment fees  Lack of inspection process uniformity  Wait times are unpredictable/C ommunicate real w ait times  Infrastructure inadequate for purpose  Document screening  M ore effectively convey the benefits of SENTRI  C ontinue promoting SENTRI and indicate w here new SENTRI enrollment office is located  C larify w hic h d o c uments are WHTI compliant  Improve infrastructure: w ater fountains, restrooms and rest areas  Increase RFID or READY enrollment  Incorporate new technology  C onsistency w ith signage on both sides of border  C ontrol abuse of the “Special Assistance”/ Handicap lane  Train C BP officers in “Excellency in Public Service” and to follow the tw o C B P agents that are efficient in processing pedestrian crossers  Shuttle buses on the Tijuana side (A bout $5 per ticket)  Improve the Spanish w eb page on C BP Web site and include information about “C o mmuter Status”, and that w eb ad dress link w ith all the w eb sites fo r C ity o f Tijuana, C ity o f San Diego , C o nsulate General o f M exic o in San Diego, and South C ounty EDC ’s  Ask ow ner of w hite w all on M exican sid e to cut w ind ow s to let air flow fo r Ped estrians Thank you

Cindy Gompper-Graves, President and C.E.O. Efrain Ibarra Jr., Assistant Director South County Economic Development Council 1111 Bay Blvd., Suite E Chula Vista, CA 91911 Office Number: (619) 424-5143 Email: [email protected]