#MVNOsLatam
9th Annual
29-30 May, 2018 Marquis Reforma Hotel & Spa, Mexico City CDMX, Mexico
Event guide Welcome
9th Annual Make the most of the MVNOs Latam Networking tool
Make sure your log in to the networking tool here - https://networking-mvnos-latam.knect365.com/. The tool enables you to request meetings with Welcome other attendees, manage a personalised schedule and access all the presentations after the event. If you are experiencing issues or need your log in We are delighted to welcome you to the 9th MVNOs Latam Congress! details, contact [email protected].’
Today the conference will offer you a unique platform where you can put your questions to our speakers, participate in the panel discussions and meet the MVNO experts during the many networking opportunities that the programme provides. The 2018 MVNO meeting discusses the emerging and opening markets for MVNOs in the Latam region, growth strategies and new trends including digitalisation and virtualisation.
Make the most of the MVNOs Latam Congress Networking tool enabling you to schedule meetings on site. We would like to thank our sponsors for their support in the development of this event and hope you have time to Justyna Topczewska meet with them. A busy conference lies ahead and we hope that you enjoy Portfolio Manager your learning and networking time here! Please do visit our exhibitors.
Mobile: +44 (0) 779 552 0244 We look forward to a great show! Please make your way to the Networking Area during the justyna.topczewska@knect365. Power com afternoon coffee break at 16:10pm on Day 1, Tuesday 29th May. MVNOs Team Hour Swap business cards and discuss and learn from Operators ¡Nos complace darle la bienvenida al IX Congreso Latinoamericano de OMV! and MVNOs. If there is mutual interest in the discussions, you have the ideal platform from which to follow up later. Hoy, la conferencia le ofrecerá una plataforma única en donde podrá Session formular sus preguntas para nuestros oradores, participar en los paneles This informal networking session includes 10 companies who will each have a branded table, de discusión y conocer a los expertos en OMV durante las numerosas which you can visit for a chance to meet representatives from the company or other delegates oportunidades para hacer contactos que ofrece el programa. La reunión of the conference de OMV de 2018 analizará los mercados emergentes y en desarrollo para los OMV en la región de Latinoamérica, las estrategias de crecimiento y las nuevas tendencias, incluidas la digitalización y la virtualización.
Aproveche al máximo la herramienta para hacer contactos del Congreso Latinoamericano de OMV, que le permitirá programar reuniones en el sitio. Nos gustaría agradecer a nuestros patrocinadores por su apoyo en el desarrollo de este evento, y esperamos que tenga tiempo para reunirse con ellos. Les espera una conferencia colmada de actividades, ¡y esperamos que pueda disfrutar sus oportunidades para aprender y hacer contactos aquí! Por favor, visite a nuestros expositores.
¡Esperamos que sea un gran espectáculo!
El equipo de OMV
2 https://tmt.knect365.com/mvnos-latam @MVNOsSeries #MVNOsLatam @MVNOsSeries #MVNOsLatam https://tmt.knect365.com/mvnos-latam 3 Day 1 Agenda Day 1 Agenda
Day 1 Tuesday 29th May 2018 Day 1 Tuesday 29th May 2018
8.00 Registration & networking 13.20 How to approach the Mexican market as an international company? Nicholas Constantinopoulos, President, FreedomPop 8.00 BUSINES BREAKFAST FOR THE MVNOS LEADERS German Olivera, Country General Manager, FreedomPop An exclusive meeting place for the MVNO Founders and leaders to discuss the most burning issues under Chatham House rules and help each other to grow the MVNOs business 13.50 Lunch and networking All MVNOs are welcome to join 15.00 MVNOs opportunities in Argentina and Latin America 8.50 Chair’s Opening Remarks Luis Quinelli, CEO, Sion, Argentina Sonia Agnese, Senior Analyst, Ovum, Latin America DELIVERING A SUCCESSFUL MVNO LAUNCH IN THE DIGITAL ERA DEVELOPING THE FRAMEWORK FOR SUCCESSFUL MVNOS GROWTH IN THE REGION 9.00 Assessing the business opportunities for MVNOs in the Latam region 15.20 Managing risk in the digital era while launching new services Sonia Agnese, Senior Analyst, Ovum, Latin America Christiams Valle Gomez, Head of Operational Risk Prevention, Telefonica, Peru
9.20 Setting up a favourable regulatory framework for MVNOs: 15.50 Developing a business plan - How to launch an MVNO? Maria Elena Estavillo, Commissioner, IFT, Mexico Alfonso Amaya, Director Operationes, Helppy, Mexico
9.50 What MVNOs must do to capture a larger share of the LATAM market 16.10 Power Hour Gary Bunney, CEO, MDS, UK This informal networking session includes 10 companies who will each have a branded table, which you can visit for a chance to meet representatives from the company or other 10.10 Why is Mexico the fastest growing MVNOs market in the region? delegates of the conference. Boris Velandia, Head of Wholesale, Telefonica Her Mobile AT&T Claro Lunex Telecom Axtel 10.30 Morning break Cierto Telefonica Helppy America Movil – Telcel Tokamovil
11.20 Developing sustainable models for MVNOs in the region - learning from the MEXICO FOCUS – WHAT HAVE WE LEARNED AND WHAT LIES AHEAD? MVNOs around the world Nicholas Constantinopoulos, President, FreedomPop 17.00 MVNO market in Mexico: Dimensioning and perspectives CELEBRATING MVNO SUCCESS STORIES Ernesto Piedras, CEO & General Director, The Competitive Intelligence Unit, Mexico 11.40 A case study of Motorola’s MVNO High security - an MVNO focused on public 17.20 A dedicated panel discussion to Telefonica’s MVNOs safety and national security users (police, military, firefighters) providing service How to enhance value proposition and move away from only competing on pricing? Apps and devices Vicente Roqueñí López, Director of Business Development and Sales for Government, Motorola, Mexico Networking drinks and appetisers 12.00 PANEL DISCUSSION: How is the Red Compartida project advancing the telco market in Mexico? served on the Cuchara Terraza Moderator: Carlos Bello Hernandez, Founding Partner, BGBG Abogados, Mexico Luis Fernando Borjón Figueroa, General Director, Promtel, Mexico from 18:00 on the 29th May 2018 Edgar Olvera, Subsecretary of Telecommunications, Secretaria de Telecomunicaciones, SCT, Mexico All attendees welcome! Vicente Roqueñí López, Director of Business Development and Sales for Government, Motorola, Mexico Sponsored by Jose Ignacio del Barrio, Director of Business Development and Sales, Altan Redes, Mexico
13.00 Innovative MVNO Service Offerings and new growth service segments Joaquin Molina, Senior VP Business Development, i-New, Austria
4 https://tmt.knect365.com/mvnos-latam @MVNOsSeries #MVNOsLatam @MVNOsSeries #MVNOsLatam https://tmt.knect365.com/mvnos-latam 5 Day 1 Agenda Day 1 Agenda
Día 1, martes 29 de mayo de 2018 Día 1, martes 29 de mayo de 2018
8:00 Registro y oportunidad para hacer contactos 13:00 Ofertas innovadoras de servicios de OMV y nuevos segmentos de servicios de crecimiento Joaquin Molina, Vicepresidente Sénior de Desarrollo Comercial, i-New, Austria 8:00 DESAYUNO DE NEGOCIOS PARA LÍDERES DE OMV Un lugar de reunión exclusivo para que los fundadores y líderes de OMV analicen los temas 13:20 ¿Cómo abordar el mercado mexicano como empresa internacional? más actuales bajo las normas de Chatham House y se ayuden mutuamente para fomentar Nicholas Constantinopoulos, Presidente, FreedomPop el crecimiento del negocio de los OMV. La reunión se inspira en los desayunos de negocios German Olivera, Gerente General del País, FreedomPop de emprendedores que están ganando popularidad en toda Europa. Se alentará a todos los participantes a que compartan sus últimos emprendimientos y les pidan recomendaciones a 13:50 Almuerzo y oportunidad para hacer contactos sus colegas, y que también los recomienden. Para todos OMV 15:00 Oportunidades de MVNO en Argentina y Latinoamérica Luis Quinelli, CEO, Sion, Argentina 8:50 Discurso de apertura de la presidente: Sonia Agnese, Analista Sénior, Ovum, Latinoamérica OFRECER UN LANZAMIENTO EXITOSO DE UN OMV EN LA ERA DIGITAL DESARROLLAR EL MARCO CONTEXTUAL PARA EL CRECIMIENTO EFICAZ DE OMV EN LA REGIÓN 15:20 Gestionar el riesgo de la era digital al lanzar nuevos servicios Jefe de Prevención de Riesgos Operativos, 9:00 Evaluar las oportunidades comerciales para los OMV en la región de Latinoamérica: Christiams Valle Gomez, Telefonica, Perú Sonia Agnese, Analista Sénior, Ovum, Latinoamérica 15:50 Desarrollar un plan de negocios: ¿cómo lanzar un OMV? Alfonso Amaya, Director de Operaciones, Helppy, México 9:20 Establecer un marco regulatorio favorable para los OMV: Maria Elena Estavillo, Comisionada, IFT, México 16:10 POWER HOUR Esta sesión informal para hacer contactos incluye 8 empresas. Cada una tendrá su propia 9:50 Lo que los OMV deben hacer para capturar una mayor porción del mercado mesa, y usted podrá acercarse para conocer a los representantes de la empresa u otros latinoamericano delegados de la conferencia. Gary Bunney, CEO, MDS, Reino Unido Her Mobile AT&T Claro Lunex Telecom Axtel 10:10 ¿Por qué México es el mercado de OMV de más rápido crecimiento en la región? Cierto Telefonica Helppy America Movil – Telcel Tokamovil Boris Velandia, Jefe de Ventas Mayoristas, Telefónica ENFOQUE EN MÉXICO: ¿QUÉ HEMOS APRENDIDO Y QUÉ NOS ESPERA? 10:30 Receso matutino 17:00 Mercado de los OMV en México: Dimensiones y perspectivas CELEBRACIÓN DE LAS HISTORIAS DE ÉXITO DE OMV Ernesto Piedras, CEO y Director General, The Competitive Intelligence Unit, México 11:20 Desarrollar modelos sostenibles para OMV en la región: aprender de los OMV de 17:20 Sesión dedicada para los OMV de Telefónica. todo el mundo ¿Cómo mejorar la propuesta de valor y alejarse de la competencia basada únicamente Nicholas Constantinopoulos, Presidente, FreedomPop en los precios?
11:40 Estudio de caso de Hug security para OMV de Motorola: un OMV enfocado en los 17:50 Fiesta de MVNO usuarios de seguridad pública y nacional (policías, militares y bomberos) Vicente Roqueñí López, Director de Desarrollo Comercial y Ventas Para el Gobierno, Este evento, organizado conjuntamente por MDS Motorola, México y KNect365, es gratuito para todos los delegados 12:00 PANEL DE DISCUSIÓN: ¿Cómo avanza el proyecto Red Compartida en el mercado y esperamos que nos acompañen para disfrutar de de telecomunicaciones en México? los tragos y aperitivos. ¡Promete ser una Moderador: Carlos Bello Hernandez, Socio Fundador, BGBG Abogados, México Luis Fernando Borjón Figueroa, Director General, Promtel, México gran velada! No se la pierda. Edgar Olvera, subsecretario de telecomunicaciones, Secretaría de Telecomunicaciones, a partir de las 18:00 del 29 de mayo de 2018 SCT, México Vicente Roqueñí López, Director de Desarrollo Comercial y Ventas Para el Gobierno, Sponsored by Motorola, México Jose Ignacio del Barrio, Director de Desarrollo Comercial y Ventas, Altan Redes, Mexico
6 https://tmt.knect365.com/mvnos-latam @MVNOsSeries #MVNOsLatam @MVNOsSeries #MVNOsLatam https://tmt.knect365.com/mvnos-latam 7 Thank you the industry leaders from the Latam region
Sonia Agnese Alfonso Amaya Carlos Bello Hernandez Luis Fernando Senior Analyst Director Operationes Founding Partner Borjón Figueroa Ovum Helppy BGBG Abogado General Director Promtel JOIN THE NEW MVNOs SERIES COMMUNITY Olga Buchonina Gary Bunney Nicholas Constantinopoulos Maria Elena Estavillo Founder and CEO CEO President Commissioner StartUp Studio MDS FreedomPop IFT The year-round digital meeting place for the MVNOs industry disruptors, innovators and change makers – Now live on Telecoms.com! Gain exclusive industry insight on the key Ariel Fernández Sebastiano Galantucci Guilermo Hita Allan Kelman Ajuz developments impacting and shaping MVNOs today. President, Representative COO CEO CATEL Dime - Juiker Qbocel Telecall
Kristian Kuhn Joaquin Molina, German Olivera Edgar Olvera CEO Senior VP Business Development, Country General Manager Subsecretary of Simplii i-New FreedomPop Telecommunications Secretaria de Telecomunicaciones
Ernesto Piedras Luis Quinelli Vicente Roqueñí López Arturo Sanchez CEO & General Director CEO Director of Business Develop- Senior Business Development The Competitive Intelligence Sion ment and Sales for Government Manager for LATAM Unit Motorola Xius
Carlo Santos Christiams Valle Gomez Boris Velandia Hugo Villanueva Sales Director Head of Opertaional Risk Head of Wholesale CEO Bringing the global MVNO community Syniverse Prevention Telefonica Tokamovil Telefonica together to ignite innovation.
telecoms.com/mvnos-series
Lorena Aragon-Durand, Jose Ignacio del Barrio, Independent Telecom Legal Director of Business @MVNOsSeries MVNOs Series Consultant Development and Sales, Altan Redes MVNOs Series MVNOs Series 8 https://tmt.knect365.com/mvnos-latam @MVNOsSeries #MVNOsLatam #MVNOsSeries #MVNOsWorld #MVNOsLatam #MVNOsAsia #MVNOsEurope #MVNOsNA Day 2 Agenda Day 1 Agenda
Day 2 Wednesday 30th May 2018 Day 2 Wednesday 30th May 2018
8.30 Registration & networking 14.00 Lunch and networking
ESTABLISHING THE ROLE OF MVNOS IN THE MARKET DEVELOPING NEW AND ALTERNATIVE MVNO MODELS
9.10 Chair’s Opening Remarks 15.30 ROUNDTABLE DISCUSSIONS: Constitutional Reform on Telecom, implications for MVNOs What is the future of the ethnic MVNOs in this continent? Lorena Aragon-Durand, Independent Telecom Legal Consultant 16.00 SPEAKERS ROUNDUP: When can we expect the new type of MVNOs entering 9.30 PANEL DISCUSSION: Connecting the unconnected - the role of MVNOs in the market? providing services to the underserved communities in the region: All speakers of the day will be invited to join this session to summarise the key takeaways Moderator: Lorena Aragon-Durand, Independent Telecom Legal Consultant from the event Allan Kelman Ajuz , CEO, Telecall, Brazil Ariel Fernández, President, CATEL Argentina 16.30 Close of conference Guilermo Hita, COO, Qbocel, Mexico Kristian Kuhn, CEO, Simplii, Mexico Arturo Sanchez, Senior Business Development Manager for LATAM, XIUS
10.30 Delivering on Customer Expectations - Embracing Digital Transformation with security, optimization and personalization. Carlo Santos, Sales Director, Syniverse, USA MVNOS North America and Asia adverts here 10.50 Morning break
EXPLORING NEW BUSINESS MODELS
10.35 Chair’s Opening Remarks Carlos Bello Hernandez, Founding Partner, BGBG Abogados, Mexico
11.50 MVNO: Beyond the niche Guilermo Hita, COO, Qbocel, Mexico
12.20 Using new technologies to re-design your service - Dime as a unique B2B and B2C Telecom grade ICP (Integrated Communication Platform) Sebastiano Galantucci, COO, Dime Global, Hong Kong
12.40 Addressing the needs of consumers in the era of digitalisation Hugo Villanueva, CEO, Tokamovil, Mexico
13.10 Pursuing the full MVNO model Ariel Fernández, President, CATEL Argentina
13.40 How to launch successful startup and get funded by Silicon Valley investment community Olga Buchonina, Founder and CEO, StartUp Studio, USA
10 https://tmt.knect365.com/mvnos-latam @MVNOsSeries #MVNOsLatam @MVNOsSeries #MVNOsLatam https://tmt.knect365.com/mvnos-latam 11 Day 2 Agenda Day 1 Agenda
Día 2, miércoles 30 de mayo de 2018 Día 2, miércoles 30 de mayo de 2018
8:30 Registro y oportunidad para hacer contactos 14:00 Almuerzo y oportunidad para hacer contactos
ESTABLECER EL ROL DE LOS OMV EN EL MERCADO DESARROLLO DE MODELOS NUEVOS Y ALTERNATIVOS DE MVNO 9:10 Discurso de apertura del director 15:30 MESAS REDONDAS DE DEBATE: ¿Cuál es el futuro de los OMV en este Reforma Constitucional en materia de Telecomunicaciones, implicaciones para OMV continente? Lorena Aragon-Durand, Consultor Legal Independiente de Telecomunicaciones 16:00 RONDA DE ORADORES: ¿Cuándo podemos esperar que el nuevo tipo de OMV 9:30 PANEL DE DISCUSIÓN: Conectar lo desconectado – la función de los OMV en la ingrese al mercado? prestación de servicios a las comunidades marginadas de la región: Se invitará a todos los oradores del día a participar en esta sesión para resumir los puntos Moderador: Allan Kelman Ajuz, CEO, Telecall, Brasil clave del evento. Ariel Fernández, Presidente, CATEL Argentina Guilermo Hita, Director de Operaciones, Qbocel, México 16:30 Cierre de la conferencia Kristian Kuhn, CEO, Simplii, México Arturo Sanchez, Gerente Sénior de Desarrollo Comercial Para LATAM, Xius
10:30 Cumplir las expectativas de los clientes: adoptar la transformación digital con seguridad, optimización y personalización Carlo Santos, Director de Ventas, Syniverse
10:40 Receso matutino
EXPLORAR NUEVOS MODELOS COMERCIALES 11:35 Discurso de apertura del director Carlos Bello Hernandez, Founding Partner, BGBG Abogados, Mexico
11:50 OMV: Más allá del nicho Guilermo Hita, Director de Operaciones, Qbocel, México
12:20 El uso de las nuevas tecnologías para rediseñar su servicio: Dime como una única IPC (plataforma de comunicación integrada) de grado de telecomunicaciones B2B y B2C Sebastiano Galantucci, Director de Operaciones, Dime Global, Hong Kong
12:40 Abordar las necesidades de los consumidores en la era de la digitalización Hugo Villanueva, CEO, Tokamovil, México
13:10 Apuntar a lograr el modelo completo de OM Ariel Fernández, Presidente, CATEL Argentina
13:40 Cómo iniciar una empresa exitosa y obtener financiación de la comunidad inversora de Silicon Valley Olga Buchonina, Fundadora y CEO, StartUp Studio, Estados Unidos
12 https://tmt.knect365.com/mvnos-latam @MVNOsSeries #MVNOsLatam @MVNOsSeries #MVNOsLatam https://tmt.knect365.com/mvnos-latam 13 Thank you to our sponsors Join us at other regional events of the MVNOs series
PLINTRON FON Gold Sponsor Event Supporter 8TH ANNUAL Plintron is a global player in Cloud Mobility Solutions and sports Fon is the global WiFi network. We pioneered residential WiFi the telecom industry’s most comprehensive roll outs for MNOs, sharing over a decade ago and, together with leading telcos, MVNOs and Enterprises. Commanding the largest global we‚Äôve built the world’s largest WiFi community of over 21 million presence in its area of business, the company leverages its hotspots. We are experts in keeping people seamlessly connected multi-country network to stay ahead of the curve. by aggregating residential and prime public WiFi footprints, as well as facilitating interconnection between WiFi networks. Our global JSC INGENIUM clients include AT&T, British Telecom, Eurona, KPN, Proximus, Travel Associate Sponsor Club, and Virgin Mobile. 16th - 1 th October 201 Chicago JSC INGENIUM is a Telecommunications SYMSOFT engineering company specialized in 3G/4G CORE NETWORK Event Supporter LEARN HOW TO OVERCOME OBSTACLES IN THE Products and Services technologies for Mobile Operators -MNOs and MVNOs. Symsoft products and services help service providers deliver and monetize high-quality telecommunication and data services US MARKET AND REALIZE THE GROWTH POTENTIAL efficiently. 20 years of experience in Online Charging and Value MDS Added Services has created a versatile product portfolio based on IN CANADA AND MEXICO Associate Sponsor a single platform that enables MNOs, MVNOs and MVNEs to offer MDS is a provider of convergent real-time billing and customer a broad range of mobile services and quickly adapt and capitalize management solutions, enabling digital service providers to on changing market conditions. Symsoft customers include monetise and bill any product and service rapidly and accurately. established MNOs, MVNOs and MVNEs all over the world. 8TH ANNUAL The MDS platform helps digital service providers unlock new revenue streams without impacting existing IT systems, to rapidly BICS launch compelling new multi-service propositions. Exhibitor Our cloud managed service solutions support customers and BICS delivers best-in-class international wholesale solutions to any deliver a low total cost of ownership, with a one view platform that communication service pro-vider worldwide. Through its Mosaic enhances the customer experience. portfolio, a comprehensive, flexible and innovative suite of solutions 1 th - 20th September 201 designed to be used individually, or collectively, BICS meets the existing I-NEW and future requirements of the global telecoms industry. Our passionate Marina Bay Sands Associate Sponsor and creative teams located in Brussels, Bern, Dubai, Singapore and New Singapore I-New Unified Mobile Solutions is one of the fastest growing technology York, continuously strive to provide our customers with the highest solutions provider in the mobile communication industry. With offices levels of quality, reliability and interoperability enabling them to maximise and service hubs all across the globe, the company is capable of their end-user value. With our successful consolidation strategy, and a providing, implementing and running state-of-the-art products and continuing focus on technological advancement and innovation, we EXPANDING MVNOs’ VALUE ADDED SERVICES services for successful digital business transformation over next have achieved a world-leading position in the international Voice and generation BSS-platforms. As a trusted partner of today’s most Mobile Data markets. THROUGH IoT, BLOCKCHAIN AND FINTECH successful MNOs like Hutchison, Tigo, Telefonica Movil, Entel, Telenor or Tigo, I-New Unified Mobile Solutions was multiple awarded as Best DIGITALK MVNO/E Solution and Best Services to Telecoms from the global Exhibitor mobile and communication industry. Digitalk Mobile Cloud enables MVNOs to embrace digital services. With options for a full mobile core network as well as comprehensive SYNIVERSE BSS, Digitalk Mobile Cloud supports platform virtualisation, digital Associate Sponsor customer engagement backed by real-time campaigns, and MVNx/IoT success depends on guaranteed global connectivity, integration of digital services. And as a Cloud service with global 15TH ANNUAL 3RD ANNUAL effective subscriber engagement, detailed customer analytics and presence, Digitalk Mobile Cloud enables MVNOs to launch rapidly with little or no infrastructure to manage, so that MVNO operations partner management automation. Syniverse is the only provider co-located with capable of delivering a complete end-to-end mobile solution, can focus on the service proposition. together with network access, charging, settlement and messaging services on a par with MNOs. We deliver innovative cloud-based TWEAKKER solutions that facilitate superior end-user experiences through Exhibitor always-on services and real-time engagement. We enable 500+ Trusted by over 100 MVNOs, Tweakker is the market leader in MVNO OTTs & enterprises, and have 900+ mobile operator relationships. connectivity, online customer care and customer engagement We are recognized as the No 1 roaming provider, A2P SMS provider automation solutions. With the Tweakker MVNO Cloud, MVNOs (Juniper 2017) & IP Exchange (ROCCO 2017). will increase customer lifetime value through ultimate operational 6th - th November 201 efficiency, rapid revenue uptake and an ability to differentiate through XIUS better customer service. Associate Sponsor ILEC Conference Centre London XIUS is a mobile technology specialist focused on real-time VODAFONE transaction processing in Mobile Infrastructure & Services Exhibitor THE DEDICATED MEETING PLACE and Mobile Banking & Payments. XIUS is a market leader in Meet Vodafone roaming services delivering innovative end-to-end telecom solutions for mobile operators and MVNOs worldwide. The flexible, scalable Visit us at MVNOs Latam to find out how we can help FOR THE MOST MATURE MVNO and robust solutions ensure quick network deployment your business with seamless service delivery, transaction management & MARKET IN THE WORLD monetization and optimization of operational efficiency with the prime focus on enhancing end user experience.
14 https://tmt.knect365.com/mvnos-latam @MVNOsSeries #MVNOsLatam @MVNOsSeries #MVNOsLatam https://tmt.knect365.com/mvnos-latam 15 Thank you to our sponsors & Exhibitors