Software Company Coming to Mobile – 100 Jobs Travel to Austria with the Chamber Getting Access to Capital for Small Businesses the Mobile Area Chamber of Commerce

Mobile Area Chamber of Commerce MARCH 2014 the

MARCH 2014 | In this issue

ON THE COVER Michael Chambers, president and CEO of Swift Biotechnology, was named the Mobile Area Chamber’s 2014 Chairman of the Board. Photo by Jeff Tesney

4 News You Can Use 9 Small Business of the Month: Driven Engineering Group 11 Michael Chambers Named Chamber Chairman of the Board 5 13 Meet the Chamber’s Award Winners 20 Wrap Up of the Annual Meeting 22 Chamber Offers Trip to Austria 24 Guest Column: Johnny Gwin 25 New Chamber Staff: Julie Bordes 27 Investor Focus: Coastal Bank and Trust 28 Cell Phone Etiquette 29 Calendar 30 Member News 33 New Members 18 34 Anniversaries

the business view (USPS 952-700) is published monthly, except for the combined issue of December/ January, by the Mobile Area Chamber of Commerce 451 Government St., Mobile, AL 36602 251-433-6951 www.mobilechamber.com Subscription rate is $24 annually. Periodicals Postage Paid at Mobile, Alabama. 22 POSTMASTER send address changes to Attn: Finance Department THE BUSINESS VIEW Mobile Area Chamber of Commerce P.O. Box 2187 • Mobile, Alabama 36652-2187 or e-mail [email protected] © 2014

Publisher William B. Sisson Executive Editor Leigh Perry-Herndon Managing Editor Jennifer Jenkins Copy Editor Michelle Matthews Additional Writers and Editors Julie Bordes, Ashley Horn, Susan Rak-Blanchard, Carolyn Wilson Printing Services Interstate Printing/Direct Mail Graphic Design Wise Design Inc. Advertising Account Executive René Eiland 251-431-8635 [email protected]

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the business view MARCH 2014 3 BamaByDistance.ua.edu/mobile 1-800-467-0227 Software Development Company Announces 100 Tech Jobs for Mobile Rural Sourcing Inc., a leading economy in Mobile,” said Hamilton. “This office The permanent location of the center is still domestic IT sourcing firm focused will give us the capacity to meet the continued being determined, but the company is in a on cost-effective onshore software growth and demand for software developers in the temporary office owned by the Chamber development and support, opened a software areas of mobile technologies, cloud-based Foundation at 456 Civic Center Dr. development center in Mobile, less than a month technologies and ERP systems such as SAP.” RSI’s mission is to be the domestic alternative after an announcement was made by the company’s Troy Wayman, vice president of economic for software development and support that might Chief Executive Officer Monty Hamilton. Once development for the Mobile Area Chamber, noted traditionally be outsourced to countries such as fully operational, the center will employ more than this project continued efforts to diversify Mobile’s India and China. By having software centers in the 100 workers. economic base. He added it’s a Partners for Growth U.S., RSI’s clients benefit from common language, The Atlanta-based firm ultimately chose Mobile goal to recruit IT companies here. This project was culture alignment and time zone compatibility. because of its high quality of life and low cost of a partnership between the city, county, state and “We recruited (RSI) aggressively because they living. Other considerations included the highly- Chamber. represent the kind of business we want to cultivate ranked educational institutions located here, “It is that diversity that makes our economy – young, smart, innovative and poised for future according to Hamilton, whose company client list resilient and vibrant, even during times of economic growth. We are particularly pleased to see them includes Coca-Cola, Sony and Pfizer. decline,” said Mobile County Commission President locate downtown,” noted Mobile Mayor Sandy “We are excited to be an early investor and Merceria Ludgood. Stimpson. catalyst for the tremendous growth in the digital You’ll see this symbol with stories featuring Chamber initiatives. Fri, Jan 10 1 pm Free brochure, in-home estimate & custom plan A $500 VALUE! Easy, affordable custom pools & renovations 100% Financing oac

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4 the business view MARCH 2014 Filename: Blue Haven - mcbv 0214 Publication: Mobile Chamber Business View Magazine Mobile - FR Ad Name: Liquid Luxury Runs: February; as scheduled by local office Color: 4-color Ad Size: 1/2 page Dimensions: 8.5” x 5.375” Ad Rep: Carolyn Wilson • 251-431-8606 • [email protected] Contacts: Marketing Manager: Aaron Nunnely • 619-233-3522 x10107 • [email protected] ❍Transmit ❍Immediately ❍By original date ❍By______Transmitted: ______❍Email: REP Headquartered in Atlanta, Rural Sourcing Inc., announced in late January it would open an office in downtown Mobile, ultimately employing more than 100 software developers. The company’s temporary office is located at 456 Civic Center Dr. Pictured above for the company announcement were (from left to right): Troy Wayman, Mobile Area Chamber; Congressman Bradley Byrne; Connie Hudson, Mobile County Commission; Nicole Locklear, RSI; Margaux Kaynard, RSI; Monty Hamilton, RSI; Mayor Sandy Stimpson, city of Mobile; Ingrid Miller, RSI; and Bill Sisson, Mobile Area Chamber.

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the business view MARCH 2014 5 C Spire Acquires Access to Callis Communications No changes expected in the Callis brand and service to the regional market Capital In an effort to continue “For over 25 years, C Spire diversifying the company, has built a large and highly loyal customer base with an unmatched This year the Mobile Working with the Gulf Coast C Spire announced plans focus on providing exceptional Area Chamber will begin a Angel Network group, the Chamber to acquire Callis Communications, service and taking the business quarterly “Capital Access will also launch and facilitate a a Mobile-based provider of cloud- based services. Local businesses needs of its customers personally,” for Entrepreneurs” seminar small business mentoring program. using Callis should expect no said Dean Parker, president and series. Working with local angel The program will provide an interruption in scope and quality of CEO of Callis. “That core value is investment groups, lenders and opportunity for owners of small- services as a result of the merger, what has defined Callis, and it’s business assistance providers, these and medium-sized businesses to say company officials. why this is a great combination.” educational meetings will target meet with other business owners Callis serves customers in key Hu Meena, president and CEO early-stage or start-up companies or professionals who have pertinent business markets across the Southeast of C Spire, said about the acquisition, with financing needs. experience or expertise to share. and, for the sixth consecutive year, “In addition to the cloud-based Experts on venture funding To learn more, contact Danette was recognized as one of the fastest- solutions available today, we plan will discuss topics critical to Richards, director of small business growing telecommunications and to provide a greatly expanded successfully securing financing, development, at 251-431-8652 or cloud communications companies and comprehensive suite of world- followed by 10-minute presentations [email protected]. on the Inc. 5000 list. In 2011, the class cloud-based computing and to the lenders and investors by two company was named the Mobile enterprise application solutions from pre-selected companies. Area Chamber’s Small Business of our new state-of-the-art tandem of the Year. data centers.”

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6 the business view MARCH 2014 Lagniappe Plans to Publish Weekly Cites need for more local news

Rob Holbert and Ashley Toland- “Our community needs more Trice, co-publishers of Lagniappe, news coverage,” said Holbert. never intended for their 25,000- Holbert says based on research circulation newspaper to remain a commissioned by Lagniappe and other bi-weekly. So, 11½ years after the launch of weeklies across the country, “the death Mobile’s “alternative newspaper,” Lagniappe of print stops at some point.” He explains becomes a weekly on April 3. that digital media does not deliver a “It’s a goal we’ve always been working good product, either for readers or for toward,” said Holbert of the decision to increase advertisers. “There has to be a balance,” Lagniappe’s frequency. he said. that some of Lagniappe’s current He says there are several reasons to produce With two full-time reporters, in addition, content might be split in some issues, along more issues, but most important is that Mobile freelancers and a four-person full-time advertising with new content added over time. needs more news coverage. The daily newspaper sales team, Holbert expects to increase staff as And through its online coverage at kept Mobilians informed, but with the switch to needed once the new print schedule begins. www.lagniappemobile.com and on Twitter publishing only three times a week, Holbert While many components of the newspaper (@LagniappeMobile), readers can stay up to believes more print news was needed. will be the same each week, Holbert explained date on breaking news coverage between publishing dates.

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the business view MARCH 2014 7 8 the business view MARCH 2014 SMALL BUSINESS of the month

Driven Engineering was founded in 2006 by Avalisha Fisher (pictured far right). The engineering firm provides a wide-range of services for clients across the U.S. Driven Engineering Group Avalisha Fisher founded Driven contracting services to federal required a lot of hard work along elementary schools. Engineering Inc., out of her home in agencies, counties, cities and private with having the right people. We have “It goes with why I started the 2006 to create a workplace unlike clients. The team has extensive design been strategically placed in just the business,” Fisher said. “I started the the ones in which she’d worked. and construction management right place at just the right time and business on the principle and practice “I wanted a family-friendly experience from roads to subdivision have been taught some very important of unselfish concern and devotion to atmosphere without strong language, development, to stormwater lessons early on that have made us the welfare of our staff and our clients. inappropriate behavior, unethical permitting to sewer and drainage better able to handle larger problems Volunteering is the perfect way practices, etc.,” said Fisher, who has systems. and situations.” each of us can expand this goodwill 21 years of general civil engineering “Driven Engineering has a lot Fisher said two important goals to others, into our community and experience. “I wanted to create a of experience in niché areas that of the business are to provide a fun beyond. The simple act of offering place where people would be treated have made it possible to expand our workplace – “if it isn’t, why do it?” she your skills and enthusiasm will fairly and as a result of being in a customer base nationally,” Fisher said. asked – and to encourage involvement positively impact the lives of others, better work environment, we would “One of these areas is in railroad in the community and in professional as well as your own.” treat our clients the way they should engineering. We are also experts in organizations. Fisher is on the be treated. I also wanted to be allowed flood studies and FEMA flood map South Alabama Civil Engineering to fully address the details of a project revisions.” Department Advisory board, Partners and ensure that the designs produced It also doesn’t hurt that 80 percent for Environmental Progress board of Go to mobilechamber.com/ are the best they can be and complete of their business is repeat business, a directors and the board of governance award.asp to submit a our work with an attitude of working sign of satisfied clients. for the Semmes Volunteer Fire Small Business of the Month ‘as unto the Lord.’” “The business has grown to what Department. Senior staff and application, or contact The business has grown to a staff it is today due to having set things up employees are also involved in Danette Richards of 12 that provides a variety of with the idea of staying ‘scalable,’” activities like the AT&T Vital Link at 251-431-8652 or engineering and government Fisher said. “Being scalable has and career fairs for middle and [email protected].

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Photo by Jeff Tesney Photography Photo by Jeff Tesney

Michael Chambers, president and CEO of Swift Biotechnology is the 2014 Mobile Area Chamber Chairman of the Board. Pictured here is a team from the University of South Alabama’s Mitchell Cancer Institute who, with Swift Biotechnology, are working to develop screens and diagnostics for ovarian cancer. They are (seated, left to right): Mehgan Tanner, Dr. Rod Rocconi, Dr. Laurie Owen and Chambers; and standing, Dr. Lewis Pannell and Dr. Michael F. Finan. Michael Chambers Named Chairman of the Board

It only takes a few minutes looking at Michael benefit from innovation. We want to facilitate innovation. Chambers’ resume to realize even though he is We want to support entrepreneurs, inventors, big and president and CEO of Swift Biotechnology, his job small companies, and novel technologies that can title gives but a mere glimpse into the scope of work create a new wave of success in Mobile.” he’s involved with on a daily basis. And with a background like Chambers’, he Chambers is the 2014 chairman of the Mobile understands the value of change. His company, Swift From the Area Chamber’s board of directors. It’s his interest in Biotechnology, is developing screens and diagnostics developing small businesses and his entrepreneurial for ovarian cancer. Housed at the University of South Chairman background that makes him well-qualified to oversee Alabama’s Mitchell Cancer Institute, it received a the Chamber, as more than 86 percent of its members grant from the National Institute of Health and an are small businesses. international award for Best Global Research. Chambers recently told annual meeting attendees Previously he helped found a company specializing that over the course of the coming year, several in drugs and drug delivery systems for eye disease. programs supporting small business would be launched He later negotiated that company’s sale and merger. to help businesses adapt to a changing global market. In addition to Swift Biotechnology, he is “of counsel” These programs are: a small business week for the law firm of Cabaniss Johnston Gardner Dumas recognition program, an entrepreneurial education & O’Neal. He has also worked to help commercialize seminar series and a mentoring program. other technologies, serves on the corporate boards of “Change is innovation, and innovation creates two other medical device companies and is chairman progress,” he said. “We want Mobile to embrace and of the Gulf Coast Angel Network.

the business view MARCH 2014 11 New vision. Same focus on you.

International Assurance, Inc. is now part of S.S. Nesbitt, Alabama’s third largest privately owned insurance and risk management firm. We’re looking forward to continuing our relationship with Mobile and Baldwin County. And we’re proud to support the Mobile Area Chamber of Commerce.

960 Downtowner Blvd. | Mobile, AL 36691 (251) 344-5530 | ssnesbitt.com 12 the business view MARCH 2014 Photo by Jeff Tesney Photography Photo by Jeff Tesney The Mobile Area Chamber bestowed its Delchamps Award to Arlene Mitchell and Abe Mitchell for their generous support of numerous organizations. The award honors the legacy of Alfred F. Delchamps. Arlene Mitchell and Abe Mitchell Receive the Chamber’s Highest Honor for Leadership The late Mobile businessman Mayer Mitchell Mayer Mitchell served more than 32 years on the had a favorite proverb: “When you give when you USA board of trustees, with his wife Arlene are dead, it is lead; when you give when you are succeeding him in 2007, while his brother Abe has living, it is gold.” provided steady and invaluable counsel on academic For Mitchell, along with his wife, Arlene, and programs, especially in business and medicine. brother, Abe, the proverb has reflected a way of life. Arlene Mitchell gave $1.7 million for a daVinci Si Delchamps Long associated with business success, the Mitchell robotic surgery system for USA Children’s and name is also stamped indelibly in the annals of Women’s Hospital, where she also volunteers. She Award philanthropy. The family has been especially also made one of the largest contributions in the generous toward the University of South Alabama history of Jaguar athletics by creating the Mayer (USA). Mitchell Quarterback Endowment. And because of that, Arlene Mitchell and Abe In addition to USA, the Mitchell family has given Mitchell were presented the Delchamps Award during to other schools in the area including Spring Hill the Mobile Area Chamber’s annual meeting. The College, the University of Mobile and Bishop State award is given only when someone is nominated and Community College. They have given to a plethora recipients are deemed true champions of Mobile. It of arts-related endeavors, including the Gulf Coast New vision. Same focus on you. honors the philanthropic legacy of Alfred F. Delchamps. Exploreum, Mobile Ballet, Mobile Symphony, the Although not alumni, the Mitchells adopted USA Centre for the Living Arts, Mobile Public Library International Assurance, Inc. is now part of S.S. Nesbitt, Alabama’s third largest privately owned as their own, giving freely of their time, their and the Mobile Opera. counsel and their treasure, including a $22 million The family’s involvement in social service insurance and risk management firm. We’re looking forward to continuing our relationship with gift to support USA’s Mitchell Cancer Institute and programs such as the Child Advocacy Center, Mobile and Baldwin County. And we’re proud to support the Mobile Area Chamber of Commerce. Campaign USA. Penelope House, Dumas Wesley Community Center Abe Mitchell’s $50 million gift in 2013, the and Boys and Girls Clubs of South Alabama are just largest gift ever given to a public university in the a few of the dozens of organizations whose work has state of Alabama, combined with the $43 million been impacted by the Mitchells’ generosity. given previously by the Mitchell family, brings the family’s total giving to USA to $93 million. 960 Downtowner Blvd. | Mobile, AL 36691 (251) 344-5530 | ssnesbitt.com 2013 the business view MARCH 2014 13 Safe Archives President Bestor Ward (fourth from left) is pictured with company employees. The company was named the Chamber’s Small Business of the Year. Safe Archives LLC

When you’re in the business of storing someone’s In addition to traditional storage of paper files, the most significant documents, they trust your location company offers a concrete vault, the only firelock is secure and easily accessible, and your staff is vault in a 250-mile radius for more valuable items friendly. It helps if you can also provide an like backup tapes and hard drives, scanning and economical option. imaging services, and online inventory. Small Business That’s just what president Bestor Ward had in The Safe Archives staff of eight is dedicated to mind when he launched Safe Archives 11 years ago. customer service and encouraged to share their own of the Year The company is the Mobile Area Chamber’s Small ideas on ways to reach company goals. It must be Award Business of the Year. working because in the last two years the company’s 2013 revenue has increased by double digits. 14 the business view MARCH 2014 The city of Mobile’s advancements and support to minority business endeavors, including the MBDA Business Center, coordinated by the Mobile Area Chamber, earned the government entity the Chamber’s Minority Business Advocate Award. Receiving the award were Johnny Robinson, far left, and Alexander Ikefuna, far right. Pictured in the center is Michael Baisden, the Eagle Awards keynote speaker. City of Mobile

The city of Mobile has an established goal to The city’s purchasing department also joined expand and improve contract opportunities for forces with the Chamber’s MBDA Business Center minority- and women-owned businesses. This goal, - Mobile, implementing a process where requests for backed by results, earned the government entity the quotes are submitted to the center to be distributed Mobile Area Chamber’s Minority Business Advocate to local minority business enterprises. award in October. Currently, the city is working with a private Minority As an example, the city’s homeowner consultant to complete a disparity study of rehabilitation program and community and procurement practices. Results will offer city leaders Business planning department granted more than $413,500 recommendations on how to further enhance its Advocate in home improvement contracts in 2012, with 47 supplier diversity. Award percent being awarded to minority contractors. 2013 the business view MARCH 2014 15 BAE Systems was named the Mobile Area Chamber’s Manufacturer of the Year based on the company’s recent growth and contracts securing work for the next several years. Pictured with a group of BAE employees are company executives: (front row, left to right) Victor Rhoades, Richard McCreary and Gene Caldwell. BAE Systems Southeast Shipyards Alabama

BAE Systems Southeast Shipyards Alabama has Despite recent economic challenges – including doubled its workforce since taking over the Mobile the Deepwater Horizon oil spill – a mix of repair work River shipyard three years ago; and announced and new construction by the energy sector is driving plans to hire another 150 employees by mid-2014. the majority of the work in Mobile. The company There are approximately 1,000 employees locally, also serves clients in the construction, cargo, cruise, Manufacturer 37,000 nationally and 88,000 globally with BAE chemical and transportation carrier industries. Systems. As proof of its stability and future vitality, BAE of the Year The London-based entity has operations in holds contracts for six vessels, creating a backlog of Award Australia, India, Saudi Arabia, United Kingdom and work for the next three to four years – as long as the the United States, and its Mobile operation is the market will allow. In addition, last year the local Mobile Area Chamber’s Manufacturer of the Year. facility completed the largest vessel ever built and launched in Alabama, measuring 616-feet-long and weighing 12,000 tons – the chemical tanker American Phoenix.

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Rise With The Tide the business view MARCH 2014 17 BamaByDistance.ua.edu/MC Based on the efforts of company employees, Airbus Americas Engineering won the Corporate Community Service Award. The award is presented by The Junior League of Mobile and the Mobile Area Chamber. Airbus Americas Engineering

Airbus Americas Engineering employees Throughout the past year, Airbus employees gave dedicated their time and effort to 116 community up their holidays to help assess damage from the agencies and service projects. Christmas Day 2012 tornado that tore through From education to emergency assistance to midtown Mobile with the American Red Cross; health-related causes to veterans, nearly two-thirds filled backpacks with food for hungry children and Corporate of the company’s 230 employees are actively donated 2,000-pounds of food to the Bay Area Food involved in volunteer efforts. Bank; helped teenagers compete in the BEST Community Airbus Americas Engineering is the winner of the Robotics competition; stocked a library with books Service Award 2013 Corporate Community Service Award, given to and adopted reading buddies at Gilliard Elementary; companies based on the community efforts of their and much more. employees. This award is presented by The Junior League of Mobile and the Mobile Area Chamber.

218 the business0 view MARCH 201413 Millie Sue Hawk

Millie Sue Hawk has made a career of welcoming newcomers. As the former owner of Welcome Friends, a business she recently sold, she has introduced people moving to the area to various businesses and services. Hawk was named the Mobile Area Chamber’s Ambassador Ambassador of the Year, which she also earned for her involvement in 2009. of the Year And although she is no longer an entrepreneur, she continues to be involved with the Chamber. In her ambassador role, she has welcomed new Chamber members, introducing them to the organization’s many benefits and networking opportunities. Hawk is also an active participant in Chamber Chase, the Chamber’s annual resource development campaign.

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TNB 19445-15 The Business View-Mobile - 8.5 X 5.375” ______Spell Check ______Prod. Artist ______Art Dir. ______Copywriter ______Copythe business Editor ______Creative view MARCH Dir. 2014 19 ______Design Dir. ______Prod. Mgr. ______Acct. Exec. ______Acct. Supv. ______Client ______Date Mobile Area Chamber of Commerce the region’s top surgical 177th Annual Meeting Sponsors

The Chamber’s annual meeting was attended by Biotechnology LLC was introduced. experts, all focused on more than 1,000 business professionals who were Afterwards, guests enjoyed the area’s largest urged to “see Mobile differently.” networking reception featuring 15 local restaurants Following an update on the community by and caterers and corporate sponsor booths. Chamber President and CEO Bill Sisson and The event was held Tuesday, Feb. 4, at the one kind of cancer: wrap-up of 2013 by former Chairman Mike Saxon Mobile Civic Center and featured commitments and with Alabama Power, along with a video participation by the following sponsors, restaurants, highlighting the year’s accomplishments, 2014 caterers and volunteers. Chamber Chairman Michael Chambers with Swift Thank you to the following companies for supporting this year’s annual meeting: yours.

Annual Meeting Presenting Sponsor Trustmark’s history of meeting its customers’ Trustmark Corp., with $11.5 billion in assets, is a Sponsors financial needs extends back to 1889. Through the diversified financial services company. It provides years, the bank has broadened its customer base by banking, wealth management and insurance solutions expanding the markets it serves as well as the products through its subsidiaries including Trustmark National and services it provides. Bank, TRMK Risk Management Inc., Trustmark After building a statewide banking system in Investment Advisors Inc. and Fisher Brown Bottrell Mississippi, Trustmark entered the insurance industry Insurance Inc. With locations in Alabama, Florida, in 1999. In 2001, the company expanded into the Mississippi, Tennessee and Texas, Trustmark has more Tennessee market and then entered the Florida and than 3,100 associates working to achieve outstanding Texas markets in 2003 and 2004, respectively. In 2013, customer satisfaction by understanding our customers’ Trustmark expanded its footprint to include the businesses and needs and providing appropriate Alabama market. financial solutions.

PROGRAM SPONSORS RESTAURANTS/DESSERTS CREATIVE SERVICES Alabama Power Co. Buffalo Wild Wings FusionPoint Media Inc. Austal USA Cakes by Judi Inc. BB&T Chef Rob & Co. DONATIONS Burr & Furman LLP Creative Catering Explosive Signs & Graphics Callis Communications Don’s Café and Catering Inc. Gwin’s Commercial Printing ExxonMobil Lassere’s Catering Inc. Naman’s Catering Hancock Bank Legacy Bar and Grill Jeff Tesney Photography H.H. Jordan Construction Co. Inc. Pollman’s Bake Shops Inc. Infirmary Health Renaissance Mobile Riverview SERVICES The greatest minds come together here to beat cancer. Meyer Vacation Rental/ Century 21 Plaza Hotel Coca-Cola Bottling Co. From the oncologists, radiotherapists and surgeons who create Meyer Real Estate Sonny’s Real Pit BBQ Dorsett Productions the treatment plan to the nurse navigators who lead the way, each Mobile Airport Authority The Battle House Renaissance Media Services LLC Mobile Gas, a Sempra Co. Mobile Hotel & Spa SMG/Mobile Civic Center approach is unique. Phelps Dunbar LLP The HoneyBaked Ham Co. How do we consistently deliver more expertise, more Russell Thompson Butler & Tyner’s Catering STAGE DECORATIONS innovation and more cures in the fight against cancer? Houston CPA Zimlich’s Patio and Garden d/b/a We focus on one case at a time—the one that matters Southern Earth Sciences BEVERAGE SPONSORS Elizabeth’s Gardens most to you. ThyssenKrupp Steel USA AQUAlife Water & Coffee University of South Alabama Community Coffee VOLUNTEERS Leroy Hill Coffee Co. Azalea Trail Maids FLORISTS Royal Cup Coffee Mobile Area Chamber Ambassadors All A Bloom Florist & Gifts Leaf & Petal Florist & Gift Shop Zimlich’s Patio & Garden d/b/a Elizabeth’s Garden More, devoted to your care. infirmarycancercare.com 2020 the business view MARCH 2014 13 the region’s top surgical experts, all focused on one kind of cancer: yours.

The greatest minds come together here to beat cancer. From the oncologists, radiotherapists and surgeons who create the treatment plan to the nurse navigators who lead the way, each approach is unique. How do we consistently deliver more expertise, more innovation and more cures in the fight against cancer? We focus on one case at a time—the one that matters most to you.

More, devoted to your care. infirmarycancercare.com the business view MARCH 2014 21 ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ Chamber Offers Trip to Innsbruck in September

In September, a group will The trip itinerary is as follows: with fountains and buildings inspired Innsbruck/ by royalty. Other famous sites Day 7 travel with the Mobile Area Depart Mobile on Neuschwanstein Castle Chamber to stunning Innsbruck Day 1 an overnight flight to include the majestic Cathedral of The group will enter the fairytale – the capital of the Tyrol, in the Munich, Germany Salzburg, Mozart’s birthplace, as kingdom of 19th Century Bavaria on well as the many sites where “The Alpine region of Austria – for a a tour of Neuschwanstein castle, Sound of Music” was filmed. once inhabited by King Ludwig II. week of sightseeing in Austria, Italy Day 2 Arrive Munich/ Innsbruck The castle appears through the mist and Germany. Innsbruck/Bavaria, Travel by motorcoach on a scenic Day 5 like something out of a dream, and The cost of the trip, set for Sept. drive to Innsbruck, with its Munich and travelers will learn about the tragic 19-27, is $2,999 based on double historical buildings, breathtaking Oktoberfest reign of the legendary “mad” occupancy, with a $500 deposit scenery and snow-capped mountains. Leave Austria for Munich, the Ludwig, including the obsession that due at the time of registration. Final capitol of Bavaria. Munich, at the drove him to build his secluded payment will be due June 19. The Innsbruck/City Tour foot of the Bavarian mountains, is dream castle in the Alps. Day 3 the beer capital of the world and trip is expected to sell out quickly, The group will tour Innsbruck, with visits to the old home to the legendary Oktoberfest, Innsbruck/Optional as space is extremely limited. Day 8 town to see the world-famous an important part of Bavarian Mittenwald and Innsbruck, founded in 1562, is Golden Roof, then to the Innsbruck culture held since 1810. Spend the Garmisch Partenkirchen Tour a superb destination best known Imperial Palace “Hofburg,” with day at Oktoberfest Munich, where Join the optional tour into the for its rich cultural heritage, only a entrance into the Imperial Chapel the group can “drink in” the Mittenwald and Garmisch stone’s throw away from Italy and “Hofkirche.” Visit the Olympic incredible atmosphere. Partenkirchen, two unforgettable Germany. The host destination of stadium and ski jump and the favorites of the area. Mittenwald is Innsbruck/Optional the Olympic Winter Games twice, beautiful gardens of the Ambras Day 6 not only one of the most important Merano Tour violin-making centers in the world, in 1964 and 1976, Innsbruck has Castle. Join the group for an optional tour it’s also famous for its many colorful more than 160 restaurants, cafes Innsbruck/Optional to Merano, Italy. The scenic drive wall paintings (“Lüftlmalereien”). Day 4 and bars, most of them in walking Salzburg Tour will include impressive panoramic In 1786, the German writer distance of the old town. Spend the day at leisure or take views of the Austrian, Italian and Goethe called the town a living A highlight of the trip will be an optional tour to Salzburg. The city Swiss Alps before heading to Resia picture book, which is how it traveling to Munich, Germany, of Salzburg was named a UNESCO Lake for a photo opportunity. Take a remains. Next it’s off to the resort during its world-famous Oktoberfest. World Heritage Site, framed by the walking tour ending at a local wine town of Garmisch Partenkirchen, cellar for a tasting in Merano. On For questions, or to receive a majestic backdrop of the snowcapped two towns that were forcibly joined the way back to Innsbruck, will visit together in 1935, under Hitler’s full brochure and registration form, Alps and famed for its old-world glamour. Explore Salzburg’s Baroque the Alpine town of Bolzano and the instructions, to host the 1936 contact Leigh Perry Herndon at old town with its beautiful churches Archaeological Museum containing Winter Olympics. 251-431-8645 or lherndon@ and cathedrals. Experience the city’s the famous iceman, Ötzi, a well- mobilechamber.com. preserved natural mummy of a man Leave Innsbruck charming streets with unique Day 9 wrought iron signs and large squares who lived about 3,300 B.C. for Mobile

Price: $2,999 per person based on double occupancy *Additional $499 for single room Includes: ✤ Round trip air transportation from Mobile ✤ First-class hotel accommodations for seven nights ✤ Eleven meals consisting of seven buffet breakfasts and four dinners ✤ Sightseeing, including local guide and all entrance fees as follows: Full-day tours to Munich for Oktoberfest, Neuschwanstein Castle and Innsbruck. Optional tours available. ✤ Assistance of a professional tour host and guide for the entire length of the tour ✤ Ground transportation between airport, hotel and city-to-city destination ✤ Touring by private deluxe motorcoach ✤ Baggage handling and transfer fees ✤ Local taxes and service charges

22 the business view MARCH 2014 NOTHINGNOTHING SAYSSAYS LOVELOVE LIKELIKE AA CLEANCLEAN HOME.HOME. ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ ✤ Everyone can appreciate a thorough clean from The Maids.

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AV Referred for a reason.

Straight talk. Honest answers. Business loans. Maybe that’s why Regions is a leading small business lender.

At Regions, we know how vital small businesses are to the health of our economy. We’re proud to do our part to help these businesses grow and thrive. In fact, we’ve been classified a Preferred Lender by the Small Business Administration and are listed as one of the top small business lenders in the nation. Whether you need business loans, lines of credit, equipment financing or leasing, we’ll tailor options to suit your specific needs. Let us put our expertise and guidance to work for you and your business. Ready to talk? We’re ready to listen.

Visit any branch, or go to regions.com/yourbusiness.

the business view MARCH 2014 23 Listen – Don’t Want to think like a CEO?

Need to know how Be “That Guy” to use video to by Johnny Gwin, Hummingbird Ideas

tell your story? Editor’s Note: Gwin will be one of the featured speakers when the Public Relations Council of Alabama hosts its state conference in Mobile March 30 - April 1. Have you mastered Find more on Gwin’s presentation and other regional and national speakers, as well as register to attend the social media? conference at www.prcaonline.com/conference. I am a bad date. BAD. Sure I can spin a yarn over some dinner or drinks. I have been called a lil’ charmer. One time, an exceptional Gwin “conversationalist.” But to be honest – I dictate a conversation. When I’m not jabbering on and on, I fool you by keeping eye contact, tilting my head and maintaining the right body language so it looks like I am truly listening. But I’m so faking it. Now, I’m not a bad guy. More like a lazy guy who is thinking more about what he is saying next then focusing on the important insights (I should be using) that my companion is happily sharing with me. Shame on me. Ok T.M.I.– what does this dating deficiency confession have to do with anything? Well, if you’re doing the same thing, not listening, with your Mobile Chapter social media you’re a “bad date” too. You, like me, are talking non-stop. Never paying attention to anyone else and lacking self awareness, so much, presents you don’t even know you’re “that guy.” Social media, like a dinner date, is a great way to develop kinship with someone, and listening – also known as social media monitoring – is as National and Regional important as what you are saying. Listening is how you learn about someone, increase mutual understanding, uncover what they like to talk about and Speakers Addressing find important. It shows them real respect and helps create a real connection. It increases the chance of a possible second date. Relevant Topics to Learn Not to be “That Guy:” 1. Tune in. Listen, not just talk, to customers and find the most Help Promote popular thought leaders. 2. Listen like an “open-minded” researcher, not a brand guardian. Today’s Businesses 3. Listen, judge what they are saying and then respond. 4. Remove distractions. Never be in listening mode while creating and scheduling daily content. 5. Join conversations your audience is already talking about – Oscars, Super Bowl, popular TV shows, etc. 6. Ask open ended questions, especially if something lacks clarity. March 30 - April 1 7. Practice the “turn taking” signals in the flow of a conversation. Renaissance Mobile 8. Listen to silence. If no one is talking, this also says something. 9. Respect your audience by never “fake” listening ever again. Riverview Plaza Hotel Today’s consumers on social media are telling each other what they want and what brands really are. We had better start listening. While I have been constantly jabbering on Facebook, what real insights am I missing out on to improve my company? Am I ignoring advocates? Are people “breaking up” Did we pique your interest about with me? I have a long way to go to be that perfect dinner date (and content speakers, topics and registration? marketer) who is smart, interesting, cool, irresistible – as well as a “great Learn more at listener” that makes all of your friends green with envy. You know, “Mr. Right.” www.prcaonline.com. I’m not there yet, but unlike my last 10 or so first dates, “That Guy” started listening a little more and was lucky enough to hear, “Yes, I’ll marry you” last Christmas. Tell me about your listening tips and stories on Twitter (@thejohnnygwin) and as one of my favorite TV characters Fraiser Crane used to say: “I’m Listening.”

24 the business view MARCH 2014 2014 PRCA State ad TBVadv5v.indd 1 1/31/2014 3:16:48 PM Julie Bordes Named Director of Local Affairs for Chamber

For the last decade, Affairs Ginny Russell. Julie Bordes has worked “Her work in public policy with community and makes her a perfect fit for regional leaders on public our organization, and relations, marketing and we’re proud to have her air service development on the team.” projects, first as marketing “Mobile is home. Its manager for the Mobile exciting evolution is not Airport Authority and only good for me and Bordes later as an independent my children but the consultant based in community as a whole,” Houston. said Bordes. “I look forward to In January, Bordes was named working with Chamber members the Mobile Area Chamber’s director and elected officials.” of local affairs. In her new role, she A native of Elberta, Bordes earned will focus her efforts on the local a bachelor’s degree in international business community acting as a business and a master’s degree in liaison with local elected officials business administration from Spring to facilitate further partnership and Hill College, where she ran cross- communication. country. She’s active in a number “Julie’s optimism and knowledge of local public relations, aviation and of Mobile and its many opportunities community-focused organizations. make her a true asset to us,” said To reach Bordes, call 251-431- Chamber Vice President of 8628 or email julieb@mobile Community and Governmental chamber.com.

Strength Strength is not something you claim. It’s something HANCOCK BANK AWARDED A you prove. Recently, FROM STAR RATING BauerFinancial, Inc., the leads to BAUERFINANCIAL, INC. nation’s leading fi nancial rating fi rm, awarded Hancock its highest 5-star rating. This rating opportunity. attests that Hancock Bank excels in the areas of capital, asset quality, profi tability, risk management and sound business practices. For 24 consecutive years, BauerFinancial, Inc. has recommended Hancock Bank as one of the most fi nancially sound banks in America. A strong bank leads to a strong Gulf Coast. Put Hancock to work for you.

Call 251-665-1700 Click hancockbank.com Come by one of our convenient locations

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the business view MARCH 2014 25 Doggie Daycare • Pet Sitting • Boarding At Doggie Daycare endless play with a nap at mid-day. Your pet comes home clean with their nails done. Or let us Dog Walk or Pet Sit! Our excellent services will ease your mind so you can stay focused at work and enjoy your travels while you are away.

DOg DOggie WalkS Daycare

Pet training Pet Sitting taxi

Where exercise, naps, and play are part of everyday. grOOming & BOarDing is also available for DOgS www.walksandwags.com 251•643•1615 631 Azalea Road • Mobile, AL 36609

CSÁRDÁS! Scott Speck, conductor Kálmán Balogh Cimbalom Trio

Enescu – Romanian Rhapsody Kodály – Intermezzo from Háry János Suite Brahms – Hungarian Dances Kodály – Dances of Galánta Bartók – Romanian Dances Liszt – Hungarian Rhapsody No. 2

Saturday, March 15, 8 p.m. Sunday, March 16, 2:30 p.m.

Saenger Theatre

Sponsored by: Tickets start at $20 Follow the Mobile Symphony! Online: mobilesymphony.org Phone: 251-432-2010 In Person: 257 Dauphin Street

MSO 036 Chamber Business View.indd 5 1/27/14 3:33 PM 26 the business view MARCH 2014 INVESTOR focus

With convenient locations in Mobile and Daphne and throughout the coast, Coastal Bank and Trust executives are (from left to right) Lincoln Lee Hammons, market president; James H. Mathis, CEO; and Michael Holland, COO.

Company officials: L. Lee Hammons, market president; James H. Mathis, chief executive officer; and Michael Holland, chief operating officer

Years in business: Since 2007

Brief company description: Coastal Bank and Trust is a local division of Synovus Bank offering a full range of financial products and services. As one of the Southeast’s largest community banks, Synovus operates under 29 trade names to reflect its ties to the communities it serves. Synovus Banks are located in Alabama, Florida, Georgia, South Carolina and Tennessee. Locally, Coastal Bank and Trust has three locations – two in Mobile and one in Daphne.

Why are you located in Mobile? “Though Alabama was part of the Synovus Bank footprint, Mobile was one of the largest cities in the Coastal Bank and Trust five states where it (Synovus) operates that we did not have a presence,” said Hammons. “Synovus chose to expand to Mobile in 2007 so the company could be a part of the “We believe that giving back to our port, access to interstate positive growth potential here.” the communities we serve is vital to systems, rail systems and shipping, the community’s success and to our Mobile is uniquely positioned to Why do you support the Mobile own success.” partner with both national and Partners for Growth (PFG) Area Chamber of Commerce’s global companies who are looking is the Mobile Area Chamber’s Partners for Growth initiative? What do you see as Mobile’s to invest/grow in the Southeastern long-term economic and “For the future economic growth greatest potential? United States. Taking advantage of community development program. of the Mobile area, we all look to “With our rich abundance of these resources is the key for our For more information, contact the Chamber to lead the charge and resources, Mobile is well positioned city to reach its greatest potential.” Katrina Dewrell, the Chamber’s investor relations play an instrumental role in moving to be a leader in the current coordinator, at 251-431-8611 or our area forward towards success economic environment, as well as in Length of continuous Chamber [email protected]. for all businesses,” said Hammons. the future,” said Hammons. “With membership: Since 2006

the business view MARCH 2014 27 Cell Phone Etiquette Cell phones seem to make everyone ruder – but it doesn’t have to be that way.

We’ve all been there: You’re sitting “You mean like… annoying talking on their phone while helping ban on in-flight cell phone use and in a waiting room, restaurant or Twitter feed lunch guy or obnoxious the client, customer service would be with common courtesy in mind, other public place and someone’s on text and alert notification person? called with a complaint. Take a few Cellphones.org came up with a few their cell phone. You hear a loud Guilty as charged,” said one brave minutes to hold your call and have a simple suggestions to follow when in conversation you really don’t want Mobile Area Chamber Facebook face-to-face encounter with someone. a public or business situation and to hear, or the clicking of someone page fan. You may have an opportunity to meet someone has their cell phone out ready typing a text that seems to be the So what bugs you? “When there is a really interesting person you to turn their attention away from you. first chapter of a novel. an interaction between a sales/service otherwise would have ignored while Here are some common sense Whatever your pet peeve about person and the client is talking on the on the phone.” reminders on cell phone/texting/ cell phone usage, you’ve been on one phone,” said Laura Searcy with With the Federal Communications etiquette that all of us need to side or the other. iBERIABANK. “If the employee were Commission contemplating lifting its remember.

1. Lower your voice when taking calls in public. 8. Acknowledge the delay. All phone calls involve latency, which means there’s a delay between when you speak and when the other person hears it.

✔ X 2. Avoid personal topics when others can hear you. ✔ X

9. Don’t use Google Voice call screening with family and close friends. ✔ X 3. Avoid taking calls when you’re already engaged in a face-to-face conversation. If you do take a call, ask permission of the people with you. ✔ X 10. Don’t blame the other person for a dropped call. If you make 100 calls per week, you can expect between 2-4 dropped ✔ X calls each and every week. Saying “I think your phone must have dropped the call” sounds petty and actually makes people feel bad. 4. Avoid texting during face-to-face conversations.

✔ X ✔ X 5. Put your phone’s ringer on silent mode in theaters and restaurants. 11. Avoid looking things up during a conversation.

✔ X ✔ X

6. Don’t light up your phone’s screen in a dark theater. 12. Avoid inappropriate profile pictures. Facebook lets users synchronize Facebook contact information, including profile pictures, with their cell phone address book. Many higher-quality phones show your picture on the screen when you call. ✔ X

7. Hang up and drive. At any given time about 3% of people driving are simultaneously talking on their phones. ✔ X

Source: cellphones.org ✔ X

28 the business view MARCH 2014 CALENDAR

MARCH For information on Chamber events, visit events.mobilechamber.com.

3-4 CHAMBER Closed for mardi Gras executive roundtable *Members Only 18 A monthly forum exclusively for Chamber member small business owners and managers. CHAMBER CLASSIC GOLF TOURNAMENT When & Where: 8 to 9 a.m. – Mobile Area Chamber, 7 Make plans to bring your customers out for a day of 451 Government St. Mayor Sandy Stimpson fun and networking on the golf course. Speaker: An update on the city of Mobile When & Where: 7:30 a.m. registration/8:30 a.m. shotgun Topic: start – TimberCreek Golf Course, 9650 TimberCreek Blvd. Contact: Brenda Rembert at 251-431-8607 Cost: $150 for singles or $850 for teams of four or [email protected] No charge, but seating is limited. RSVP requested. Contact: Kelly Navarro at 251-431-8638 Free parking. or [email protected]

Sponsors: Sponsor:

business after hours 20 When & Where: 5:30 to 7 p.m. – Tacky Jack’s on the Causeway Cost: $5 for members and $10 for potential members Contact: Kelly Navarro at 251-431-8638 or [email protected] Reservations are not needed. Sponsor: INTERNATIONAL TRADE SERIES: 7 loGISTICS AND DOCUMENTATION This series is designed for new and established companies looking to advance their international business skills. When & Where: 8:30 a.m. to 12:30 p.m. – Mobile Area nonprofit roundtable *Members Only Chamber, 451 Government St. 26 A bi-monthly forum for Chamber member nonprofit Speaker: Local & statewide industry experts executives and managers. Topic: Getting started with international shipping/ When & Where: 8:30 to 9:30 a.m. – Mobile Area Chamber, making logistics work 451 Government St. Cost: $35 Speaker: Dr. Katherine Whiteley, president/CEO, Contact: Christina Simpson at 251-431-8648 Growing Potential or [email protected] Topic: Keys to successful online philanthropy efforts Contact: Kelly Navarro at 251-431-8638 or [email protected] networking@Noon *Members Only No charge, but seating is limited. RSVP requested. 12 Make 40-plus business contacts in 90 minutes over lunch. Free parking.

When & Where: Noon to 1:30 p.m. – Gulf Coast Exploreum Science Center gulf coast commercial real estate summiT VII Cost: $10 and must be paid with reservation Contact: Kelly Navarro at 251-431-8638 26 ANd market review or [email protected] The USA Center for Real Estate & Economic Development

Sponsor: will present this one-day seminar on Mobile and Baldwin counties’ financial viability. When & Where: 8:30 a.m. to 4:30 p.m. – Arthur R. Outlaw MEMBERSHIP 101 *Members Only Mobile Convention Center Cost: $150 per person 13 Come meet other members and Chamber staff to learn Contact: Cesny Soffronoff at 251-431-8636 about the many ways to benefit from your membership. or [email protected] When & Where: 8 to 9 a.m. – Mobile Area Chamber, 451 Government St. Contact: Kelly Navarro at 251-431-8638 or [email protected] No charge, but seating is limited. RSVP requested. Free parking.

the business view MARCH 2014 29 MEMBER news

to senior accountants. Beason Leavell Investment Management Who’s New graduated from the University of named Andrew Grinstead president Montevallo with a bachelor’s degree and chief executive officer. Bryan Neth in business administration and a Grinstead succeeds the firm’s joined major in accounting. Benson founder, Tom Leavell. He graduated ServisFirst Bank graduated from The University of from Harvard University with a as senior vice Alabama with a master’s degree in bachelor’s degree in economics and president in tax accounting and a bachelor’s earned a master’s degree in business commercial Beason Benson degree in commerce and business administration from Northwestern banking. Neth administration with a major in University’s Kellogg School of has 22 years accounting. Ethredge received a Management in Evanston, Ill. Neth of banking bachelor’s degree in commerce and ✱ experience. He received a bachelor’s business administration with a Joni Lovvorn degree in business from Spring Hill major in corporate finance from The joined Mobile College and is a graduate of the University of Alabama and recently Lumber & Alabama Banking School. ✱ earned CPA certification. Hieronymus Millwork in its graduated from The University of Coast Design Austal USA Ethredge Hieronymus Alabama with a master’s degree in tax Kitchen & Bath appointed Terry accounting and a bachelor’s degree in division as the O’Brien vice accounting from the University of appliance president of Mississippi. Hollingsworth graduated Lovvorn showroom business from The University of Alabama with manager. She brings 25 years of development and a master’s degree in tax accounting industry experience in the external affairs. and a bachelor’s degree in commerce remodeling and new construction A retired U.S. and business administration with a sectors and was professionally O’Brien Navy captain Hollingsworth Williams major in accounting. Williams trained on GE and Bosch appliance with 26 years of service, O’Brien earned a master’s in business product lines, as well as others. held various positions in business Wilkins Miller Hieronymus administration and a bachelor’s development and customer affairs at LLC, an accounting and advisory degree in business and a major in Huntington Ingalls Industries. He firm, promoted Kyle Beason, accounting at Spring Hill College. will be based in Washington D.C. to Michael Benson, Blake Ethredge, provide direct support to Navy and Brooks Hieronymus, Christy government officials. Hollingsworth and Lisa Williams

CHAMBER GOLF CLASSIC Annual Golf Tournament Friday, March 7 TimberCreek Golf Course 7:30 a.m. - Registration & Breakfast 8:30 a.m. - Shotgun Start “Your First Source For Safety Equipment and Supplies”

SALES •SERVICE • RENTALS

s Complete Line of Safety Equipment INDIVIDUAL TICKETS: $150 s RENTAL Monitors, SCBA, Confined Space HOLE SPONSORSHIPS: $850 s AIRBOSS SCBA Breathing Air Trailers Call 251-431-8638 TODAY s Equipment Repair, Service and Calibration s OSHA Safety Surveys, Seminars,Training Don’t wait, the tournament sells out every year. s Respirator Fit Testing, PFT & Medicals s Walk-In Safety Sales Showroom Major Sponsors: Arkema • Callis Communications • ExxonMobil s RX Glasses, Safety Shoes, Uniforms Hargrove Engineers + Constructors • Hurricane Electronics International Shipholdng Corp. • Mobile Gas, a Sempra Co. 251-443-7445 Putting Contest - Gulf South Pipeline Chipping Contest - Mississippi Export Railroad Closest to the Pin - Helmsing Leach Herlong Newman & Rouse PC Longest Drive - Robert J. Baggett Inc. 5865 Rangeline Road • www.safetysourceinc.com

2014 Golf Tourney30 TBVad.indd the business 1 view MARCH 2014 1/24/2014 12:22:18 PM MEMBER news

Page & Jones Computer Technology highest quality education in a Inc. hired Solutions Inc. (CTS) technology Christian environment. Each year, Hamburg, consulting company has acquired Institutional Research & Evaluation Germany, native new office space at 6420 Wall St. Inc. rates American colleges and Heino Winkler in Mobile to accommodate the universities providing the highest as director of growing workforce of 30 employees quality education at the lowest cost. global project and additional room for continued ✱ services. He most expansion. The Grand Hotel Marriott T. Cooper S. Cooper Winkler recently operated ✱ Resort, Golf Club & Spa in Point his own company, Global Project TAG/The Architects Group Real estate Clear was recognized as the Best Services, now a part of Page & Jones’ was selected to design and build the agents Tony Historic Hotel in the “more than menu of services. new $19.7 million Citronelle High Cooper, Sue 400 guest rooms” category at the ✱ School for the Mobile County Public Cooper and Historic Hotels of America 2013 J.P. Gareri School System. The project will Becky Tate of annual awards held in Milwaukee, joined the include both renovation and new Prudential Wis. The hotel also received Principal construction. HOAR Program Cooper & Co. nominations in the Best Historic Inc., REALTORS, Financial Group Management is serving as program Tate Resort, Hotel Historian of the Year, as a financial manager for the project. earned the Realtor Historic Hotels of America representative. Emeritus award from the National Ambassador of the Year and Historic Well Done Association of Realtors for serving in Hotels of America Sustainability their roles for 40 consecutive years. Champion categories. Gareri Maynard Cooper & Gale PC ✱ ✱ The (UM) Business Endeavors law firm was named a 2014 BTI University of Mobile Mia Burmeister of Bellator Client Service A-Team, which was named as one of America’s Real Estate & Development LLC Providence Hospital rolled out a surveys corporate counsel at Best Christian Colleges for the earned the certified international th new program to help patients pay Fortune 1000 companies on client 17 consecutive year and one of property specialist (CIPS) designation. hospital bills through an interest-free service. The survey honors America’s 100 Best College Buys for She is one of only three Realtors loan program. The ClearBalance® “standout law firms” chosen by the fifth consecutive year. UM is statewide to hold this designation, program offers low monthly payments clients for representing “the epitome one of 95 accredited four-year which indicates a deep understanding with terms of up to 48 months, no of superior client service.” This is the colleges or universities offering of the international buying interest charges and no late fees. Call sixth year Maynard Cooper has bachelor’s degrees and residential environment and the needs of the 858-200-9208 or visit www.Clear been included on the list. facilities nationwide to receive the global buyer. Balance.org for more information. 2013-14 designation, based on the

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the business view MARCH 2014 31 MEMBER news

Nobles earned a bachelor’s degree Romie Asher, Infirmary Health’s screening patients in its HHD in business administration with a vice president of community activities, program, effectively training and major in accounting, all from the was awarded the Ree Offord Good allocating staff to support the needs University of South Alabama. Samaritan Award at the Operation of current HHD patients, promoting ✱ Bounce-back Cardiac Rehabilitation adoption of HHD among its patients, Bishop State Community 35th anniversary banquet. Asher and providing superior patient care College recently captured a record was recognized for providing to its HHD patient population. eight medallion awards in the exemplary leadership and support Eddlemon Jones National Council for Marketing and with a spirit of generosity and caring Jessica Public Relations District 2 competition. for others. This award is given in Submission deadline for Member Eddlemon, The competition recognizes excellence memory of Ree Offord, former News is two months prior to Amanda Jones in communications exclusively among Bounce-Backer, who exemplified publication. News releases should two-year colleges in 11 states, the extraordinary concern for others, and Steven be one or two brief paragraphs. Nobles of Bahamas and Bermuda. especially those most in need. Photos must be professional Wilkins Miller In addition, four members of ✱ headshots, labeled with the Hieronymus Bishop State Community College Fresenius Medical Care East person’s last name, and must be LLC earned the faculty and staff were recognized as Mobile was recognized for 300 dpi at full size and saved Nobles certified public excellent employees of the Alabama outstanding patient education and accountant (CPA) certification. Community College System during home hemodialysis (HHD) program. in an eps, tiff or jpg format. Eddlemon received a bachelor’s a Chancellor’s Award recognition The center was chosen as a “center Send your information to degree in business administration, ceremony. Dr. Reginald Crenshaw, of distinction” for proactively [email protected]. with a major in accounting and Dr. Michael Williams, Erica finance; Jones earned a bachelor’s Hunter and Celeste Patrick were degree in business administration recognized for outstanding with a major in accounting and contributions in their respective fields. The Mobile Area Chamber was awarded a five-star rating by the U.S. Chamber of Commerce, the highest designation given. with the Chamber >> Of the 6,936 chambers in the U.S., only CONNECT 301 are accredited, and of those only 43 have achieved five-star distinction. The Mobile Area Chamber has been accredited by the U.S. Chamber since the designation’s inception more than 40 years ago. @MobileChamber Mobile Area Chamber

32 the business view MARCH 2014 new MEMBERS

If you know a company interested in benefiting from Chamber membership, contact Rebecca Milam at 251-431-8647 or Tricia Bradley at 251-431-8642. View the complete membership directory at www.mobilechamber.com.

Amerison LLC Myer Marine Services Kenneth Jefferson David C. Myer 150 Government St., Ste. 3005 P.O. Box 66 Mobile, AL 36604 Semmes, AL 36575 205-380-4101 251-649-5353 www.amerison.net www.myermarineservices.com Construction Management Steel Fabricators - ELLIOT MAISEL BayLeaf Realty OnMedia Gulf Coast Alice Turner Raymond May CEO, Gulf Distributing Holdings, LLC 19785 N. Third St. 1201 Montlimar Dr., Ste. 1000 Citronelle, AL 36522-4013 Mobile, AL 36609 251-866-9262 251-341-9578 www.bayleafrealty.com www.onmediaadsales.com Real Estate-Commercial/Land/ Advertising Residential Orthopaedic Quick Care Dunn Building Co. Will Brancamp Brett Clark 4638 Bit & Spur Rd. 3907 Messer Airport Hwy. Mobile, AL 36608 Birmingham, AL 35222 251-378-0200 205-510-0243 www.ortho-quickcare.com www.dunnbuildingcompany.com Physician/Surgeon-MD-Orthopedics Construction Payne Environmental Services Expeditors Casey McCorquodale Jeff Kennedy 7320 Hitt Rd., Ste. B 70 N. Joachim St., Unit F Mobile, AL 36695 Mobile, AL 36602-2917 251-342-9400 919-460-3101 www.payne-env.com www.expeditors.com Environmental Consultants Freight Forwarding-International Pharmacy Services FlexKom America of Mobile A. J. Krause Jimmy Sims 828 Country Club Ct. 747 Lakeside Dr. Mobile, AL 36609 Mobile, AL 36693 251-460-4601 251-338-0519 Merchant Services www.rxofmobile.com Pharmacies Henry Marine Service Inc. Renee Criddle Red Wing Shoes P.O. Box 7650 Alison White Spanish Fort, AL 36577 3871 Airport Blvd., Ste. 102 251-438-9442 Mobile, AL 36608 Marine Towing 850-293-6684 Safety Supplies & Clothing Kingdom Covenant Connections Inc. Transworld Systems Inc. Carrie Coats Gary Loring P.O. Box 11063 5725 Post Oak Ct. Chickasaw, AL 36671 Mobile, AL 36695 251-753-6253 251-660-0534 www.kingdomcovenant http://web.transworldsystems.com/mobile connections.org Collection Agency Nonprofit Organization W.Hallett.3 Consultant Leeco Steel Winthrop M. Hallett III Tom Barcelona 41 1-65 Service Rd. W., Ste. 240 1 O’Neal Ln. Mobile, AL 36608 Mobile, AL 36611 251-423-3576 888-533-2610 Consultant www.leecosteel.com Steel Distributors-Warehouses Wind Creek Casino & Hotel Lynn Woodcock Murphy Associates LLC 303 Poarch Rd. MOBILE 251.473.9000 Jacquie M. Murphy Atmore, AL 36502 7301 Morse Loop 251-446-4321 GULF SHORES 251.968.4322 Mobile, AL 36619 www.windcreekatmore.com 251-219-0990 Casinos www.murphyassociatesllc.com WWW.THAMESBATRE.COM Bookkeeping Service As of 12/31/13

the business view MARCH 2014 33 Anniversaries Members are our greatest asset. Please show your support through the patronage of these businesses. 45 years Alabama Cruises All American Self Storage Armbrecht Jackson LLP American Family Care - 35 years Schillinger Road Beds & Blinds Inc. HEAVY HAULING James B. Donaghey Inc. Big Brothers Big Sisters of Waterways Towing/Hooks South Alabama Inc. Marine Terminal Cartridge World of Mobile FLATBED • HEAVY HAULING • BOAT HAULING • CONTAINER HAULING 25 years Collings Electric Agent since 1993 Specializing in Tanks, Pipes, Handyman’s Railroad Salvage Inc. The Crossings at Cottage Hill Apartment Homes Heavy Equipment and Machinery, Lassere’s Catering Inc. Delta Process Equipment Inc. and Over-Dimensional Boats Pollman’s Bake Shops Inc. Dawes Stor-All Yates Construction/JESCO Inc. Serving 48 States and Canada. Dorger Software Architects Inc. 20 years The Edge on Old Shell Rd. Palmer’s Toyota Superstore & Scion Ervin and Associates LLC e-worc Web & New Media 15 years Executive Shuttle Network Barry A. Vittor & Associates Inc. Fresenius Medical Care Call anytime! Galloway, Johnson, Tompkins, If you’re working, so are we. 10 years Burr & Smith ABS Business Systems of Grand Slam Storage 7040 McDonald Road Irvington, AL 36544 Mobile Inc. Hampton Inn I-10 West/ Phone: 800-242-9212 or 251-653-7348 Fax: 251-653-1199 E-Mail: [email protected] www.wonderlandexpressinc.com The Ivy Cottage Bellingrath Gardens Mississippi Export Railroad Co. Kitchen on George The Northern Gulf Group Krispy Mixes Inc. Williams Kuehne + Nagel Inc. Longleaf Chem-Dry 5 years Lincoln Pharmacy A&M Forest Consultants Magnolia Self Storage Alliance Insurance Group LLC NACE International Ecovery LLC Quality Inn Downtown Paul L. Jernigan CPA Rowe Surveying & McNorton Ishee & Jones PC Engineering Co. Inc. Safety Plus Inc. Sawgrass Consulting LLC Security Finance Corp. of AL 1-4 years Trademark Promotions LLC AG Peltz Group LLC Alvin Williams Alabama & Gulf Coast Railway Billy Yates State Farm Agency

ADVERTISERS’ INDEX overnment treet LOCATION: 803 G S 803 Government LLC...... 34 Public Relations Council of AL...... 24 SIze Alabama Orthopaedic Clinic PC...... 32 Premier Medical...... 6 Each Suite is approx. 1,800 Sq. Ft. Bellingrath Gardens & Home...... 31 Providence Hospital...... 8, 32 2 Suites Available Blue Haven Pools & Spas...... 4 Regions Bank...... 23 FeATUReS Coast Safe and Lock...... 25 Safety Source...... 30 Four Private Offices Community Bank...... 5 ServisFirst Bank...... 7 Hardwood Floors On Site Parking Gwin’s Commercial Printing...... 26 S.S. Nesbitt & Co...... 12 Courtyard Fowlkes McPherson Insurance...... 34 Thames Batré Insurance...... 33 Kitchen/Breakroom Hancock Bank...... 25 The Maids...... 23 Private Bathrooms Infirmary Health...... 21 The University of Alabama...... 3, 17 AVAILABILTIY: Immediately Interstate Printing & Graphics Inc...... 31 Trustmark Bank...... 19 CONTACT Logical Computer Solutions...... 10 United Cerebral Palsy...... 23 Alvin McPherson or Nicole Vickers: 251-433-9311 or 251-438-2896 Mobile Symphony Orchestra...... 26 Walks and Wags...... 26 e-mail: [email protected] or [email protected] PNC Bank...... 35 Wonderland Express...... 34

34 the business view 3.2014 The PNC Foundation helped fund the Dauphin Island Sea Lab’s BayMobile, a traveling marine science classroom that visits local schools. for keeping learning on the move in Southern Alabama.

Your hometown means everything to you. Us, too.

PNC is here for our corporate clients and community partners alike, and we’re already making a lasting impression with our support of the Dauphin Island Sea Lab through grants from the PNC Foundation. In addition to funding summer program opportunities for underserved kids, we’re the driving force behind the BayMobile — a mobile learning experience that will be traveling to local schools, bringing marine science lessons to classrooms. It’s proof of our commitment to everyone all around Mobile, and all part of a different kind of banking experience. One with a singular focus — You. To learn more, visit pnc.com

for the achiever in you®

PNC and “for the achiever in you” are registered marks of The PNC Financial Services Group, Inc. (“PNC”). the business view MARCH 2014 35 ©2014 The PNC Financial Services Group, Inc. All rights reserved. CIB PDF 0114-057 PRSRT STD U.S. Postage PAID Mobile, AL Permit #346

believe in mobile belong to the chamber

backed by more than 175 years of business advice

The Mobile Area Chamber of Commerce has been around for more than 175 years, so we’ve had time to build a reputation as the area’s most trusted source of business information. National studies have shown businesses and consumers are much more likely to think favorably of a company that belongs to a chamber of commerce and 63 percent more likely to buy goods and services from chamber members. Chamber membership does more than add credibility and boost your image in the community, it shows you believe in Mobile and are working to build a stronger future for our area. Belong to the Chamber – because it’s good for your business and good for Mobile.

36 the business view MARCH 2014 www.MobileChamber.com