INSIDE: AMERICAN SOCIETY FOR PUBLIC ADMINISTRATION VOL. 30 NO. 11 NOVEMBER 2007 PA TIMES SPECIAL SECTION: PUBLIC ADMINISTRATION AND THE MEDIA PA TIMES Public Administration and Pop Culture 3 30 Years • 1977-2007 A Powerful Voice for Public Service . . . Popular culture impacts large segments of society. Ask the average person who Benjamin Harrison is, and what the Monroe Doctrine was, and you’re liable to get a blank Federal Government Receives Poor look. Ask who Harrison Ford is and who Marilyn Monroe was, and you’re liable to get a prompt and accurate response.–Beth A. Wielde, Management Grades from Citizens David Schultz Media and Public Administration 4 Study Finds Most Don’t Know How the Government Spends Their Money Media and public administration are not separate entities. They are Crystal City, VA–Primavera Systems, Inc., America Grades the Government: two out of three Americans also feel left in entwined as the spine is to the body. recently announced the results of its Confusion at the Ballot Box the dark regarding federal expenditures. –Caroline S. Westerhof “America, Inc.– Annual Shareholder With just over a year until the next Grading the federal government’s ability to Skipping the Middle Man with a Management Report,” a new study that Presidential election, the “America, Inc.” effectively manage and obtain value from Governmental E-News Site 5 shows most Americans do not know how study reveals that 89 percent of Americans private-sector contractors, some 92 percent their government spends their money and give the government a grade of C, D, or F of Americans do not believe the government Right now, most government agencies gives the federal government poor manage- in fiscal responsibility and management have a website that is limited to its gets best value. Expressing the reform ment grades. The study highlights a discon- efficiency. Drilling down on specific particular stovepipe. Boring! priority, 60 percent of Americans said the nect between the American public and demographics, 98 percent of retirees give –Mordecai Lee government should hold contractors government managers on the need for the government a failing grade–an interest- Keep and Eye on the Media 6 accountable for project failure. Fifty-three management changes. The majority of ing perspective in light of the aging popula- In the field of public administration Americans call for new visibility, structure, tion dynamic. Just as the public is skeptical See POOR GRADES, pg. 2 or public policy, the role of the and standard management practices. of government management performance, media is often left unexamined. I, personally, know this to be true. –Judi T. Haberkorn Latinos, the Media and Vote in ASPA’s National Public Administration 7 aspanet.org/2008conference Council Elections. See With the growing Latino population Candidate Statments, pg. 18 in America today, there is a simulta- neously growing dilemma that often gets overlooked. This dilemma is the lack of understanding and recogni- tion of U.S. Latinos and their diversity.–Tony Carrizales Insights on HR Mgmt. 8 FEMA and Red Cross Challenges Insights on Strategic Mgmt. 9 Aid California Wildfire Evacuees Frederickson Perspective 11 Found in Global Ethics Moment 12 Where Things Stand 13 Warming ASPA TIMES Failure to Address Energy ASPA Member Proposes Section on National Security 15 Anxiety Could Derail Global Guest President’s Column: Warming Policies ASPA’s Global Role: Collaborating with Professional Associations to Build Governance Capacity 16 New York–A new poll on global warming released by the Nathan Cummings If ASPA is to collaborate more Foundation and the Breakthrough Institute effectively with other professional shows hurdles for those advocating increas- associations to build global ing the price of carbon to reduce global governance capacity, its leaders warming, but opportunity when solutions are should contemplate some critical shifts in vision and mission, centered around achieving energy independ- programs, and governance that are ence, reducing the cost of clean energy, and essential if we are to keep up with creating new jobs. The poll follows a review our changing world.–Don Klingner of public opinion on energy and global National Council Election warming released earlier this summer. Candidate Statements 18-19 Lance Lindblom, president and CEO of the Career Center 20-21 Nathan Cummings Foundation noted the New Members 22 importance of understanding the political environment while crafting public policy. Recruiter 23 “This poll demonstrates that getting the Conferences Calendar 28 Marvin Nauman/FEMA photo policy right means getting the politics right,” Lindblom noted. “Elegant policy Irvine, CA, October 26, 2007 -- Red Cross worker Mari Hill and FEMA Community Relations prescriptions that cannot generate the politi- Specialists Duane Marusa and Sid Jones talks with Fire Evacuee Autumn Jimenez and her children cal support necessary won’t do anything to who are staying at a Red Cross Shelter. Community Relations Specialists contact fire evacuees to For more information on how to be effectively address the challenges of global PA TIMES published in , please contact let them know about registering for FEMA aid available to them under the Individual Assistance climate change.” Christine Jewett McCrehin at Program. [email protected]. See GLOBAL WARMING, pg. 2 PAGE 2 PA TIMES • NOVEMBER 2007 American Society for Public Administration Most Americans Have No Idea How Government Spends Their Money
From POOR GRADES, pg. 1 Managers indicate that the government called for increased visibility into how updates should be deployed may be set up to flunk–75 percent say federal agencies manage programs, and their agency does not use a standardized 61 percent reported that agencies need to • 38 percent said standardized systems percent of Americans called for the project management system. In addition, enhance their management structure– for reporting projects in real time federal government to levy penalties on most Federal managers do not receive establishing clear program goals and should be deployed contractors that fail to deliver. recognition for a job well done. Seventy- milestones, reporting against these goals, “Clearly, ‘Good enough for government Government Grades Itself: one percent of managers report that their and holding stakeholders accountable. In work’ is no longer good enough,” said Does the Math Add Up? agency does a poor job of recognizing sync with government managers, some 50 Margo Visitacion, industry and product While Americans fail the Federal govern- them for meeting program objectives. percent of Americans asked the govern- marketing manager, Primavera. ment to implement standardized manage- “Feedback from government managers ment in management efficiency, Federal Federal managers cite limited access ment practices and reports to allow for reveals significant contradictions. We managers overall are satisfied with their to project information as impacting efficiency comparisons across agencies. must build structured management management systems. Eighty percent of project management success. Only 25 practices into a new curriculum if we are Federal managers believe their manage- percent can easily access a complete and When asked how to improve visibility o improve report card grades.” ment system meets or exceeds basic current database of agency-wide invest- into how federal agencies manage govern- t requirements. Additionally, 61 percent are ments and only 29 percent can easily use ment programs, federal managers The “America, Inc.– Annual Shareholder comfortable with their agency’s program project management databases for provided the following recommendations: Management Report” findings are based management performance. resource allocation. on an online survey of 677 members of • 51 percent said agencies should enact a the general public and 151 Federal However, 69 percent of Federal New Curriculum: standardized project management system managers. The study is available for managers report that only 1 in 5 projects The Management Opportunity download at www.primavera.com/americ- finish on budget and on time. Many The requirement for increased manage- • 42 percent said agencies should move astudy. Federal managers also report a lack of ment structure is the key area of coales- away from the homegrown spreadsheet approach measurable objectives, with 60 percent cence between public opinion and that of stating that they spend 50 percent or less government managers. Asked how to • 40 percent said standardized systems of their time working on projects with improve government management for reporting and tracking project measurable objectives. performance, 62 percent of Americans Americans Worry More about Rising Energy Prices than Global Warming
From GLOBAL WARMING, pg. 1 This survey jointly conducted by these consequences did not increase their American ingenuity. Again, we find that American Environics and EMC Research desire to take action on global warming. American respond better when we appeal confirmed that analysis. Global warming to their native optimism.” Among the survey's key findings: ranked dead last of the 16 issues tested in “Telling voters that global warming will the survey, trailing the cost of gas and lead to environmental disaster did not lead Finally, the poll tested public support for • “Global warming” continues to rank low to increased support for action on global a variety of global warming policy as a priority for Americans, electricity, dependence on foreign oil, and even “quality of the environment.” warming,” noted John Whaley who prescriptions. Voters expressed initial • Americans continue to be extremely conducted the survey for American support for a variety of potential govern- anxious about the cost of energy, Voter concern over the cost of gas and Environics. “In addition, when voters were ment actions, with support for an Apollo- • Messages about the potential catastrophic electricity was evident in a number of told that specific proposals would lead to type investment strategy scoring highest. effects of global warming do not increase question responses, from both a strong higher energy costs, support for policies to However, when told of the potential costs support for government action, preference for proposals to lower the cost limit carbon dropped dramatically.” of those programs, support dropped of clean energy (68 percent) over propos- “What I find particularly intriguing is that precipitously, with only the Apollo-type • Of the major global warming policy als designed to reduce consumption by the vast majority of voters (70 percent) investment proposal retaining support proposals, investment in clean technol- making dirty energy more expensive (18 think the evidence is ‘solid’ that the earth from a majority of voters. ogy is most popular. percent), to a majority opposing a carbon is warming, but remain more concerned The survey tested a number of proposed Earlier this year, the Nathan Cummings tax (58 percent) with 39 percent strongly opposing such an action. about deficits and crime, and nearly as policy prescriptions including a “Cap-and- Foundation and the Breakthrough Institute concerned about taxes than they are about Trade” program, the “Sky Trust” proposal, conducted a review of publicly available The poll also divided the sample to the climatic shift that will no doubt have a and an investment-centered “New Apollo” polling data that demonstrated a substan- observe the effects of various psychologi- bigger effect on their lives and their program. Respondents were then presented tive problem for initiatives to increase the cal primes on global warming public children’s lives than any of those issues,” with likely arguments against each price of carbon: energy cost anxiety. opinion, including using specific noted Alex Evans, principal at EMC program to track shifts in opinion. Voters consistently rated energy costs as a consequences of global warming Research. “It is clear to me that scaring higher concern than global warming, and expressed by the environmental people is not the way to get them to act The investment-centered “New Apollo” resisted policies that would increase the community such as the movie “An particularly when they display such a See GLOBAL WARMING, pg. 12 cost of electricity and gasoline. 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Beth A. Wielde, David Schultz its viewers thought about President against government? How has Hollywood containment unit does not meet code. Kennedy’s assassination, and there is cast public servants in recent movies? Is it Peck shuts down the containment unit The Relevance of Popular Culture ample evidence that Hillary Clinton’s 2000 positive, negative, or is there a balance? without attempting to determine the ramifi- appearance on David Letterman’s show cations of his actions. He releases the Popular culture impacts large segments Based on our research of a pilot of society. Ask the average person who changed public attitudes about her, eventu- contained ghosts into New York City, ally assisting in her successful bid to study sample of 20 recent movies depict- heralding a chain of events that would Benjamin Harrison is, and what the ng public servants and the top 20 become a United States Senator. Overall, i result in the near end of the world–and the Monroe Doctrine was, and you’re liable grossing American movies from 1945 to pop culture, including movies, can affect jolly-faced Stay-Puft Marshmallow Man to get a blank look. Ask who Harrison 2004, the good news is that despite the how people think about the world. rampaging throughout the city. Peck’s Ford is and who Marilyn Monroe was, critique of these depictions by commenta- arrogance comes back to bite him; he is and you’re liable to get a prompt and tors, for the most part, the overall More surprisingly, rudely dismissed by the Mayor of New accurate response. depictions are positive. both the sample and larger York, and later coated in melted marshmal- Movies introduce ideas creating, for Mr. Bureaucrat Goes to Washington low from the defeated Stay-Puft man. many, windows into–or their definition study yielded a plethora of The initial pilot study revealed there was Monstercrats have great passion–for of– reality. Popular culture has histori- sufficient evidence that public servants cally provided a frame of reference that images of public servants serving themselves or exerting power for may not be depicted as negatively in its own sake rather than serving the can affect how individuals view or think popular culture movies as many theorists about the world. Upton Sinclair’s “The that could fit into seven citizenry. Monstercrats use their position speculated. Latent content analysis reveals to enforce the rules a little too hard, Jungle” prompted new sanitary standards public servants were typically portrayed in food production after its shocking distinct typologies. influence decisions with their “expert in a neutral manner at the beginning knowledge,” or just plain try to crush narrative about disgusting practices (“start series”) of movies (37 percent), but (exaggerated or not) in the meat packing underlings or colleagues. Government and Public Servants as the character developed, positive traits industry. “One Flew Over the Cuckoo’s BlackHatocrat. Like the Monstercrat, in the Movies became dominant toward the end of Nest,” a tale of the patients at Bellevue ovies (64 percent of the sample), he BlackHatocrat tends to focus on Volumes of literature have been written m t psychiatric center, illustrated a world of leaving a positive final (“end series”) ambition and self-interest over the public about the way popular culture, including mistreatment and cold bureaucracy. impression with audiences. good. Unlike the Monstercrat, the movies, depicts politicians and concluding BlackHatocrat will use illegal means to Popular culture movies such as Oliver that they have not fared well. In American Since 1990, depictions of public servants achieve their greedy ends. In “Dave,” Stone’s “JFK” impacted the way many of filmmaking, several authors have reached have achieved a mix of positive and presidential staff plan and execute a similar conclusions about the negative negative portrayals. Even the negative “switch” between the ailing president and depictions of politicians but few have images come with messages that punish- a look-alike (Kevin Kline). Slowly they extended the study to look at career ments are dealt to those acting improperly, reveal the ethical violations of the public servants. such as the comeuppance of Kevin Kline’s president in order to bolster their own The December Public servants in movies are usually a presidential staff in “Dave” (1993). The potential rise to higher office. secondary character, supporting an elected trend in the 1990s and 2000s shows strong, Obsessocrat. The Obsessocrat devotes position. They are shown more as devices exciting roles for public servants, such as themselves almost exclusively to their 2007 PA TIMES to further the plot or elevate the main Harrison Ford’s presidential staff in “Air careers. Obsessively devoted to their jobs, character (usually the politician) into a Force One” (1997) or Ed Harris’s portrayal the depictions showed levels of loyalty to greater role. This might actually be an of the unshakable Gene Kranz in “Apollo special section 13” (1995). accurate depiction of public service–it is the profession that often go above and beyond just the call of duty. In “City Hall” designed to carry out the duties and More surprisingly, both the sample and (1996), John Cusak’s character, Deputy is titled: policies set forth by lawmakers and larger study yielded a plethora of images Mayor Kevin Calhoun, starts out as the elected officials. of public servants that could fit into seven consummate Obsessocrat. A recurring joke There is still space distinct typologies. Characters could shift Public administration scholars have is for the mayor (played by Al Pacino) to from one typology to another during the expressed concern about the potential ask Calhoun about his evening plans. The course of a movie (“start series” and “end impacts of negative portrayals of the constant response, “I don’t know, I haven’t series”), but almost always fit one or bureaucracy in popular culture. Perhaps thought about it.” His career obsession is more of these characteristics. negative depictions of public servants best illustrated by a later exchange in and “bureaucrat bashing” in the movies Monstercrat. These public servants try to which Pacino admonishes Cusak to “Get a has contributed to the negative images dominate other characters by flaunting life!” and Cusak retorts, “I’ve got yours, of government and declining trust their position. In Ivan Reitman’s 1984 that’s good enough.” Useful PA IT: among Americans. movie “Ghostbusters,” Monstercrat Walter Herocrat. These public servants seem to Peck, an agent of the Environmental Are pop culture images of public adminis- have superhuman qualities, where their Have We Really Protection Agency (EPA), states the ghost trators negative, driving Americans service to the elected official or to the Gotten Past E-mail, public went, physically, far beyond the call of duty. The public servant was shown as a Herocrat, different from the Web Pages and Obsessocrat by their physical prowess and amazing abilities, yet differing from the Solitare? upcoming Ethicrat by the use of brawn over policy. The Herocrat evolved from 1976’s “All the President’s Men,” where administrative staff swallowed their fear MPA MPP Key MPA MSOD PhD and slowly unraveled the inner workings of the Watergate scandal, despite terror Department of Public Administration and Policy Faculty for life and limb. This sent a message that available for advertising Anna Amirkhanyan Neil Kerwin Beryl Radin truth will win out and ethics overcomes and articles. Robert F. Durant Robert Kramer Bernard Rosen (ret.) dirty play every time. Katherine Farquhar Samuel Krislov David H. Rosenbloom Ethicrat. Ethicrats prefer not being put Deadline for both is into the unfolding conflict situations, but November 20, 2007 Maja Holmes Laura I. Langbein Bernard H. Ross, emeritus since they are, they will choose ethics Brad Huther Harvey Lieber Bradley R. Schiller over ill-gotten gains. These Elliott Contact: Richardson type characters send the Alison Jacknowitz Robert J. Marshak Robert Tobias message that there are renegade public [email protected] Jocelyn M. Johnston Howard E. McCurdy Sonja Walti servants who will defy the lures of Daniel R. Mullins personal gain and choose to serve the public by demonstrating what’s right spa.american.edu [email protected] 202-885-6230 See POP CULTURE, pg. 6 PAGE 4 PA TIMES • NOVEMBER 2007 American Society for Public Administration Public Administration and the Media SPECIAL SECTION Media and Public Administration
Caroline S. Westerhof The media write about presidential or will not be held has no structure from government. The media is an arm of the “photo-ops.” The proving of facts to the one presidential administration to the public sector, driven by the private sector, Media and public administration are not public has always been recognized as an next. The swiftness and volume of within a framework of public policies. integral part of administration, whether information–whether fact or fiction, separate entities. They are entwined as the Public administration and the media are the information is fact, fiction, or whether through use of information spine is to the body. Public administrators, enveloped historically through other presented in a controlled environment (top technology or print and wire services–is academicians, scholars and practitioners government entities, such as the Federal secret, on deep background, etc.). increasing globally and nationally. are pragmatic; their responsibilities and Communications Commission (FCC) and activities are served by media, internal Foreign correspondents are permitted to attend press conferences, when approved its regulatory processes. They review and external to government. regulations governing the numbers of The media is an arm of the by the office of the press secretary. It was Dwight Waldo, who said in public sector, driven by the newspapers, television and radio stations 1953, that public administration as a Jerry TerHorst, the first press secretary, that companies are allowed to control in any particular market. discipline has entered into a period of was appointed by President Gerald Ford. private sector, within a Approved by the U.S. Senate through the wide interchange…. The most notable “advice and consent” clause of the U. S. Media and public administration together consequences have been the development framework of public policies. challenge intellectual and professional Constitution, he misunderstood whether of its fruitful interrelations with other honesty. They are not separate entities in a his boss was the president or the citizenry. disciplines. emocratic political system, as they are in In trying to “protect” the president, d a totalitarian regime where they are Government information procedures, TerHorst gave misinformation regarding It was not until the latter part of the 20th controlled by a government. The century that studies had been done on the handled by government appointed the pardon for former President Nixon. functionaries, have become increasingly The result was that within a week he challenge always will be to adhere to the role of media within government, both principle of ethics. It is an ongoing and professional. Information officers may resigned, for the media no longer would officially and unofficially. Further, there inclusive process. was not a study of the role, function and participate in the formulation of programs believe his statements. and policies. management of the position of press Media, public administration, government Caroline S. Westerhof is a media and policy-making management specialist. She secretary to an elected government official. The press secretary position is molded in and politics are intertwined in this 21st is an online professor at Colorado Substantive issues that concerned the use an informal structure jury-rigged by the century. Their relationships must adapt to actors. The role demands adaptability and vastly different circumstances. The Technical University and California of the press have appeared in scattered National University for Advanced Studies. journals. However, there has not been any quick thinking. Frustrations may cause the devastating aspect of these relationships is secretary to resign his or her position. E-mail: [email protected]. definitive endeavor to relate the behavior linked to the intricacies of public adminis- Two months ago Tony Snow, a former of the press secretary in the last half of tration, for the media, unknowingly, may “Fox News” newscaster, resigned as press the 20th century to policy making build upon the propaganda that it is fed by secretary to President George W. Bush. decisions of elected officials and agencies. In the early 1900s there was no policy to When the White House press room hold scheduled interviews. Few was being renovated at taxpayers’ interviews were arranged; there were expense, Tony Snow invited former favorite reporters who were able to secure press secretaries to the opening. The private interviews. This cronyism is a president, who was present, called them human nature phenomenon that will “spin meisters.” always exist. Look at the heat Karl Rove An online tool for journalists, Wobbing.eu and Robert Novak took over the CIA leak. is used to understand how freedom of The first sense of media officially in the information requests have emerged as laws office of the president as a press secretary allowing access to official documents. “To was Roger Tubby, who served President wob” is originally derived from slang used Harry S. Truman. It was President by a Dutch reporter “to make a freedom of Theodore Roosevelt who first knew how information request.” Such wobbing laws to use the print media. He would hold a are for requesting access to official press conference on a Monday he felt the documents. Originally developed by news would be “light,” and would get reporters from the Nordic countries and The Netherlands, they are made possible better coverage. It was the fireside radio because transparency is the norm. chats introduced by President Franklin Roosevelt that brought broadcast media The United States has some of the oldest into the presidential fold. Freedom of Information laws, but like in Europe, it also has a record for delay. The The first, major books on visual and verbal National Security Archive, an institute content in news about the U.S. presidencies based in Washington that specializes in and the presidents began to come on the retrieving confidential information from market in the early 1990s. The first user of government, has been waiting for 19 years television in a presidential campaign, and for one request. then the office of the president, was John F. Kennedy. Through the interaction of Public contentment between the military politics and administration the press and the press during the Gulf War had a secretary assignments have evolved into a short term effect on the public’s general modern functioning operation, the partisan concept of censorship. Today, with the and political assignments interacting with war in Iraq, the public is disturbed about routine newsprint and broadcast functions. misleading statistics, misleading informa- tion and contrived stories. Anderson The explosive impact of the mass media Cooper of CNN talks about “keeping on the political and governmental government honest.” processes has encouraged sweeping changes in the conduct of government and There is administrative structure in the government office of the press secretary media. This makes us more aware of the through its own internal regulations and the enormous power and influence the media sense of order in its relationship to the have in creating, stabilizing and altering a press; though there may be a deputy press public image. Public administrators secretary and there is hierarchy within recognize this situational leadership itself, it can very easily manufacture its power, and often, privately, will question own rules, totally separate from the media. “how to handle a serious leak.” Their media contacts will be well used to leak The one connecting link is the relation- details they want the public to know, as ship to the media, and how it is well as trial balloons to get reactions. controlled; when the news conference will American Society for Public Administration PA TIMES • NOVEMBER 2007 PAGE 5 Public Administration and the Media SPECIAL SECTION Skipping the Middle Man with a Governmental E-News Site: Public Administration, the Media and News Consumers
Mordecai Lee ment-oriented beats. When the roving and the technology is there to advance the ago nobody was reading newspaper spotlight of the news media suddenly traditional early 20th century concept of websites, going to the web for traffic The website is updated several times a focuses on government, it tends to be for public reporting one step further: the congestion updates or for the latest day, contains news of interest to a broad all the wrong reasons: cheap shot stories governmental e-news center. All the weather forecasts. The key for this cross-section of the population, and has about bureaucrats supposedly victimizing building blocks are there and the technol- concept to work would be to resist two contributions from writers with expertise innocent citizens, yet another example of ogy is getting increasingly simple to use. natural tendencies: the desire of the chief in many different aspects of public affairs. purportedly unnecessary red-tape, and all elected executive officials (whether The homepage of the local daily newspa- manner of waste-fraud-and-abuse stories. governor, mayor or county executive) to per? No, it’s the new concept of a govern- All of these different journalistic themes When the roving spotlight turn the site into a “look what a great job mental e-news site, a source of general play into Americans’ natural tendency to of the news media suddenly I’m doing” site. Conversely, there’s a and relevant information for the residents distrust government. (Don’t blame the need to transcend the traditional of that city, county or state. current generation. It started in 1776…) focuses on government, stovepipes of the public sector. Government agencies don’t particularly Right now, most government agencies What’s a public administrator to do? Ever it tends to be for all play well with others. Each agency likes have a website that is limited to its partic- since the birth of the profession of to inhabit its own little world, maintain its ular stovepipe. Boring! Similarly, chief government management about a century the wrong reasons… own website and resist “meddling” from elected executive officials, such as ago, the field has advocated the duty of horizontal-oriented leaders. governors, mayors and county executives public administrators to engage in public also have websites regarding their official reporting, i.e. to contribute to an informed Such a website would operate like the The governmental e-news center would be activities (in contradistinction to their citizenry. Most public reporting occurred homepage of a daily newspaper, contain- a place where all the departments and campaign websites). These tend to be indirectly, through the news media. There ing stories of broad interest and up-dated agencies of that level of government (city “here’s what I did today” sites, usually of were only limited opportunities for direct on an hourly basis, more frequently if or county or state) get to demonstrate the little interest to the average citizen. public reporting, such as annual reports. necessary. What would be the content? All value of their work to the citizenry at the agencies of that level of government large. Not boring tomes about the latest Meanwhile, the news media’s coverage of Now, in the 21st century, it’s time to cut out would be invited to contribute stories that elevator regulations. But day-to-day news public administration is shrinking. There the middle man, escape the apathy or would be of interest to the population at that affects the lives of large chunks the are fewer and fewer working reporters in hostility of the news media and provide large, or at least to relatively large public-at-large. the United States and a diminishing important information directly to the public segments of the public. percentage of the survivors have govern- on a much larger scale than just annual Such news sites can accomplish several reports. I’m suggesting that the time is right Imagine, for example, a state govern- goals simultaneously. First, they would be ment’s website that looks like that of a a 21st century evolution of the early 20th newspaper. It could contain the latest century concept of public reporting. Yes, updates from a wide variety of state all government agencies had–and still agencies about events and developments have–a duty to report to the citizenry that affect the public: health advisories about their stewardship of public funds. about air pollution levels, reports from the But, instead of boring annual reports, state patrol about highway conditions, they’d shift now to tidbits that are consumer protection advisories, latest on interesting and relevant to the citizens. health insurance scams targeting seniors, and new hunting regulations for the Second, such sites would be a way upcoming season. The same would be true to bypass the news media and get of a website of a large urban municipality important information to the public, or of a county government. even if reporters and editors don’t deem it newsworthy. I realize that many webmasters for states, counties and cities would argue that their Third, these sites would be useful to the governmental unit already does this. But citizens. That, in turn, could gradually I’d argue that there’s a need to go one step build a public support for that level of further by adapting the look and contents government, as the public gradually to that of a newspaper’s site. Crackling becomes aware and appreciative of the copy, snappy headlines, frequently day-to-day work of modern public changing content, lots of photos. They’d all administration. be focused on “what’s important” and ASPA member Mordecai Lee is editor of “news you can use.” The change of Government Public Relations: A Reader, mentality is perhaps the key to transform- which will be published next month. He is ing existing sites into news centers. professor of governmental affairs at the It would take a while for these sites to University of Wisconsin-Milwaukee. build a readership. But, heck, 10 years E-mail: [email protected]
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email [email protected] for submission guidelines PAGE 6 PA TIMES • NOVEMBER 2007 American Society for Public Administration Public Administration and the Media SPECIAL SECTION Keep an Eye on the Media
Judi T. Haberkorn stories about the man that bit the dog, the ownership policies will be even further third most often reported story is that of relaxed then they are today. So what, you In the field of public administration or accidents, fires or disasters. So, we are may ask? If the current trend continues, public policy, the role of the media is scared, then bored, then scared again. fewer people will be able to own more often left unexamined. I, personally, know Where in the statistics of these 14,000 media outlets across the United States. stories that were examined as part of the this to be true. Therefore, in certain areas of the United Want to subscribe to Local Television News Project at the States, one person may be able to own the Prior to entering my doctoral program, University of Delaware local newspaper, a TV station, an Internet PA TIMES? my life’s work and passion was health (www.localtvnews.org), do public company, and the majority of the radio care for the underserved. I spent many a policy stories fall? Not surprisingly, stations. Where does that leave small, day and night at the bedside of patients near the bottom of the list; approximately independent, mom and pop media outlets? who, in the wealthiest nation in the world, 7 percent of stories on the local television Out in the dark. were simply dying because they news were public issue-based stories. contracted the disease of poverty. Regardless of your area of expertise in the Like it or not, fields of public policy or public administra- Fast forward three years, my passion tion, I guarantee that the media plays a remains the poor and underserved, but a in study after study, part. It would behoove you and the people newfound interest in the media has the local television news that you serve, to keep a watchful eye on developed. Why? Because the media is a the ownership debates that are occurring at powerful determinant of public opinion remains the most utilized the FCC. Because, if we are not careful, and public perception of reality; the there will be even fewer outlets to turn to, predominant source of information for vehicle for information for when we need the media to bring our issue Americans is the local television news. to the eyes and ears of the public. Click on PAR/PA TIMES Like it or not, in study after study, the local Americans. television news remains the most utilized ASPA member Judi T. Haberkorn is a www.aspanet.org vehicle for information for Americans. doctoral candidate at the University of The local television news is spending very Delaware, Newark. She has worked with Given this reality, what are Americans little time talking about education, the Danilo Yanich and the members of The learning on the local television news? Well, environment, or my personal passion, Local Television News Project at the they are bombarded with crime stories (in health care. Unless, of course, you think University of Delaware, all statistics are a a recent examination of stories from 1998 that Viagra and cosmetic surgery are all result of that projects examination of over and 2002, over 25 percent of the approxi- one needs to survive. 14,000 news stories from local television mate 14,000 stories presented on the local news broadcasts across the United States television news were crime stories). As concerned citizens and active partici- in 1998 and 2002. pants in our nation’s democracy, what are E-mail: [email protected] Once we Americans learn that our world we to do? The first answer that comes to is a scary, crime ridden one, we then are mind, is get our news from alternative overwhelmed with stories of Brittany sources. That’s a good solution, assuming Spears or the duck that laid the largest of course, that there will still be “alterna- egg (over 16 percent of the stories tive sources” to go to. presented on the local television news were soft news/human interest stories). If, Federal Communications Chairman, After being scared and then bored with Kevin Martin, has his way, the media Movie Depictions Not All Bad From POP CULTURE, pg. 3 life government employees are the occasional faces of the government that the public confronts. Yet more likely than Call for Abstracts versus what the policy is or what is in not, depictions of public administrators in their greedy self-interest. pop culture may be the more frequent face “All the President’s Men” features an of the government that citizens encounter. Race and Disparities: anonymous, yet stunning Ethicrat in Deep Latent content analysis of a sample of 20 Throat (now known to be Mark Felt). This top-grossing government-themed movies character is deeply embedded in the since 1945 that depict public servants A Research Forum scandal, even though it is unclear whether yielded two conclusions. First, contrary to this individual is on the election committee the expectations or fears of some, not all or presidential staff. Despite the threat to movies depict government servants career and possibly even life, this Ethicrat negatively. Second, the movies revealed manages to deliver crucial evidence that seven species of public servants, producing Cape Town, South Africa eventually exposes wrongdoings in the a more complex picture of public adminis- Nixon administration. Ethics overrides trators than one might have thought. July 14-16, 2008 personal interest; as it did for the real-life “Deep Throat.” These depictions yield a historical mixed set of pop culture messages toward public Romanticrat. Romanticrats are often administrators that contradict the generally Deadline for the call for abstracts: introduced as Obsessocrats, such as librar- negative impressions of elected officials. ian Marian Paroo in “The Music Man,” or Moreover, recent cinematic depictions December 1, 2007 fellow librarian Emily Sears in the 1945 reveal a definite shift away from the movie “Adventure.” As the plot rolls negative and toward positive, or at least along, they are swept up by (usually) a moralistic, portrayals of the public servant. dashing but questionable character and love wins out, turning the too-focused Beth A. Wielde is an assistant professor in For more information, please visit: Obsessocrat into a romantic figure, the department of urban and regional revealing a romantic human side hidden studies at Minnesota State University, www.learningcirclenetwork.com by their Obsessocrat leanings. Mankato, MN. E-mail: [email protected] Reality presents to the American public Lewis “Scooter Libby,” Elliott Richardson ASPA member David Schultz is a profes- Co-sponsored by The Polis Holding Group, LLC and the local, nameless government sor in the graduate school of management bureaucrat who processes their license at Hamline University, St Paul, MN. tabs or audits their tax returns. These real E-mail: [email protected] American Society for Public Administration PA TIMES • NOVEMBER 2007 PAGE 7 Public Administration and the Media SPECIAL SECTION Latinos, the Media and Public Administration
Tony Carrizales In newspaper, news television or internet Public administration should recognize that the issue should be explored and this media, grouping diverse individuals into recent immigrants come from more than 20 typically entails recognizing and With the growing Latino population in the singular term of Latino can be Latin American countries. This is critical in understanding Latino diversity. expected. Delving any further into the any attempt to address concerns or to America today, there is a simultaneously One example where the Latino dilemma aspects of an individual’s background formulate national and local policy. An growing dilemma that often gets can present a challenge for the field of isn’t necessary, other than to identify understanding of the relationship between overlooked. This dilemma is the lack of public administration is amid the concept race/ethnic background; beyond this, the the country of origin and the United States understanding and recognition of U.S. of a representative bureaucracy. To have a true story the media outlet seeks to share as well as possible reasons of immigration Latinos and their diversity. representative bureaucracy at any level of is lost or diverted. can dictate effective policy. One perpetuator is the U.S. media, which government based on ethnic/racial de-emphasizes the specific characteristics Most prominent in today’s media stories One perpetuator is the U.S. demographics (or passive representation) of individuals from Latino populations and regarding Latino populations, is immigra- would presume similarities in among groups them into singular terms such as tion. Immigration policy and undocu- media, which de-emphasizes Latinos for there to be effective active Latino or Hispanic. This presents potential mented residents are both critical aspects the specific characteristics of representation. However, the political, problems for the field of public administra- for the field of public administration at economic and even cultural differences of tion. Both in theory and practice, public the national and local levels. individuals from Latino Latinos embody an inherent obstacle for representative bureaucracy in research, administrators often refer to Latino popula- At the national level, elected officials are populations and groups them theory and practice. tions by the characteristics that contempo- continually debating federal immigration rary media highlight for viewers. policy. Latin Americans represent a signif- into singular terms such as The key aspects of the Latino dilemma This is not to say that some of the icant portion of recent immigrants, both outlined above, represent only a portion prominent characteristics are inappropri- documented and undocumented. It is to Latino or Hispanic. of the variation among individuals who so ately utilized by the field of public no surprise that term Latino surfaces in often are grouped under the term Latino. administration, but the fact that limited national immigration media stories. Although this can be overlooked amid a In the late 1980s significant migration from media story, it can not and should not be characteristics are often involved when Likewise, at the local level undocumented Latin America to the United States did not done by the field of public administration. using the term Latino, is inherently flawed. day laborers have become a key issue originate in Mexico. Central Americans What are some specific questions the field amid municipal public administrators. The media of today has taken to identify- came in the thousands to the United States, of public administration can ask when Although Latino is used by the media in ing individuals of Latin America or Latin and not always in search of economic Latino populations are involved? The reference to these recent immigrants, American descent as Latino or Hispanic, opportunities, but for refugee. Puerto following three questions are a good public administration must understand the overlooking the specific country of origin Ricans, on the other had, have been starting point. or generational aspects of the individuals. issue even further. citizens of the United States for decades. • What is the country of origin or region In addition to recognizing the differences from which an individual comes from? in country of origin, there are also signifi- This question is for those emigrating cant differences among individuals from from a Latin American country. As the same country. Regardless of where suggested above, there is internal one stands on an issue, knowing the migration in which Latinos are simply difference between Mexican immigrants relocating within the United States. to the Southwest and Mexican immigrants to the Northeast can help prevent • What is the historic relationship between implementing an ineffective national the local or federal government and the policy on immigration. specific region from which Latinos are relocating from? Understanding the Likewise, there are significant differences historic reasoning for migration among immigrant populations from highlights push-pull factors. These the same country when examined economic, political or other key reasons through generations. for migration must be taken into consid- Cuban immigrants from the 1960s, 1980s eration during policy formulation or and today all have distinct characteristics, execution. which prohibit each generation of • Finally, which generation of Latinos is immigrants being grouped under one represented within the issue? Recent common label such as political refugees. immigrants and second generation Mexican immigrants from the past two Latinos have distinct ideologies, as decades are quite different from Mexican- would be expected with any immigrant Americans whose families have been in population group, but it is often the United States for many generations. overlooked among Latino populations. In addition to immigration policy, politi- We are familiar with the growth of the cal power/influence of Latinos is also a Latino population in the United States. prominent media story. Latinos are What the field of public administration characterized as being predominantly must become familiar with is the vast democratic in voting. However, there is diversity of Latinos. Over 20 Latin also emphasis on Latinos as a conserva- American countries, over 200 years of tive, family-value driven, population. This Latinos in what is today the United States, only underlines that fact that Latinos, as a and one term–Latino. group, are quite diverse among their political ideologies, and any attempt to Looking past media characterizations and collectively characterize those of Latin oversimplification of the individuals American decent by one term is futile. allows for a better understating of Latino diversity which is critical for public With variance among country of origin, administrators who formulate and reason for migration and generation, implement policy. Latinos have many unique differences that do not warrant a singular term for public ASPA member Tony Carrizales is an administration purposes. This is not to say assistant professor of public administra- that the field shouldn’t collectively think tion at Marist College. of issues that are facing Latino popula- E-mail: [email protected] tions, however, it should not stop with the term Latino. A further understanding of PAGE 8 PA TIMES • NOVEMBER 2007 American Society for Public Administration
INSIGHTS ONHUMAN RESOURCES by BOB LAVIGNA Too Many Numbers?
Robert Lavigna that are most closely linked • Managers’ satisfaction in its early stages and is therefore very Last month, I spoke at the annual confer- to–“drive”–employee satisfac- with quality of candidates much a work in progress. As we move ence of the International Public tion and engagement. and hires forward, we will refine our approach, our Management Association for HR (IPMA- Lots of numbers, for sure. But • Diversity by race/national thinking, and our metrics. HR). My topic, “Building a Best Place to these numbers are just the origin, gender, age Second, it’s important to emphasize that Work,” focused on the Partnership for start. We need more data in • Turnover among new these metrics (or any metrics) are not one- Public Service’s Best Places to Work in public sector HR, to figure out hires (e.g., first year, first size-fits-all solutions. They are examples the Federal Government rankings of 283 if we’re doing our job. That three years) of what we should be measuring in HR. federal departments, agencies and is, enabling our agencies to For individual governments and agencies, subcomponents. Although we ranked attract, develop and retain • Reasons for attrition (exit measures must be in harmony with factors federal agencies only, the Partnership’s talent. How else can we know interview data) such as mission, strategy and goals; politi- results are useful for state and local if the federal government, states, counties, • Turnover in mission-critical positions, cal situation; extent of unionization; legal governments too. That’s because we don't cities and towns have healthy workforces? among high performers, and employees and regulatory environment; information just rank the agencies; we also identify the with critical skills/competencies systems; organizational culture; etc. workplace factors that promote employee Too many numbers? That got • Attrition rates, by retirement eligibility It’s also important to focus measurement engagement, no matter where the on results, not activities. In HR, we often workplace is located. my attention. I’ve been (in other words, are experienced people voting with their feet as soon as measure things like the number of people Since my IPMA-HR presentation was arguing for a long time that they can?) who attend training, the percentage of about ratings and rankings, it included a employees who receive their performance lot of data. I also showed statistics on the the problem in HR is not too • Performance improvements/gains as a evaluations on time, or the number of composition of the public sector many numbers, but too few. result of training reclassifications we crank out. These workforce compared to the private sector, Goal–Employees are satisfied, engaged, may be useful numbers, but they don’t the prospects for a U.S. labor shortage, and treated fairly. Potential metrics: measure results. Outputs are no substitute and the enormous demographic changes for outcomes. • Results from periodic employee surveys government faces, including (but not That’s one reason why the Partnership has Instead, we need to find ways to measure limited to) the aging workforce and the embarked on another project, State of the (the kind that every organization should be conducting) whether training is cost-effectively improv- looming onslaught of retirements. Public Service, to assess the figurative ing the competencies important to the So, I presented a lot of numbers. And I’m health of the federal government • Annual grievances/100 employees, organization. Note that I didn’t just say not apologizing, because the people I workforce. In this long-term project, we percent of grievances upheld; number “competencies,” since the goal is to speak to seem to find the data useful. aim to develop, compile and regularly and percent of discrimination develop the competencies that really matter report on metrics that will measure complaints, number and percent upheld Well most of them do, anyway. As I was to organizational success. And identifying whether the federal government, the these competencies is a big part of what reviewing the IPMA-HR session evalua- nation's largest employer with nearly Goal–Leadership is strong and so is the tions, which were good (surely due to the leadership pipeline. Potential metrics: workforce planning is about, but that’s 2,000,000 workers, has the skills it needs another column. content, not the presenter), one comment and is delivering the services our nation • Percent of supervisors/managers who are really struck me. This person wrote, “Too requires and the times (and our taxpayers) promoted from within compared to The same goes for performance evalua- many numbers.” demand. We believe this project will also percent hired from outside tions. It’s not just about checking the Too many numbers? That got my attention. be relevant to other levels of government. “evaluation completed” box. It’s about • Career progress/advancement of partici- whether the performance management I’ve been arguing for a long time that the If Best Places is too many numbers, wait pants in supervisory/leadership develop- problem in HR is not too many numbers, system is making a difference by improv- until you see all the exciting numbers in ment programs ing individual (and therefore organiza- but too few. Our colleagues in other State of the Public Service. During our • Turnover among supervisors, managers tional) performance, and enabling the disciplines use numbers to evaluate planning, we’ve been working to identify progress and results, and figure out where and senior leaders organization to reward good performers potential metrics, focusing on the kinds of and identify the poor performers so they to allocate resources. But in HR, too often • Employee survey data on satisfaction measures that will enable government to can be dealt with. As for reclassifications, we don’t have empirical data to evaluate evaluate (and improve) HR and workforce with supervisors, managers and leaders our effectiveness or support our arguments I‘m still not sure why we go through all effectiveness. After all, you can’t manage Goal–The public is satisfied with govern- for resources. that trouble when there are better ways to what you can’t measure. And you can’t ment service and performance, and increase pay and advance employees to For example, it’s become almost a part of evaluate whether you’re using resources understands the role of government. the next level. So I’m not sure how to personnel folklore that when budgets are effectively unless you can measure Measured through citizen surveys, town measure the outcomes of the reclassifica- cut, the first casualty is training. In part, progress and results–even in HR. hall meetings, etc. tion process. maybe that’s because we have trouble So, how are we approaching this measure- Now, a few qualifiers. I’ll even take this output versus outcome making a data-driven business case to ment project? First, we have been looking show that training makes a real bottom- First, these are just a few of our prelimi- at what’s already being done in the private See NUMBERS, pg. 12 line difference. sector and in government. For example, nary ideas. State of the Public Service is Too often, we seem to shy away from we’ve reviewed OPM’s (www.opm.gov) using data. After all, ours is a “people good work to collect and analyze federal business,” some will argue, and numbers workforce data. We’re also looking at or statistics can’t tell the real story. important projects in state and local government, including the state-focused Cultural Aspects of Public Management Reform I disagree. Government Performance Project Edited by: Kuno Schedler, University of St. Gallen, Switzerland; Isabella Proeller, In Best Places, for example, we do have a (www.gpponline.org) and the International University of Potsdam, Germany City/County Management Association lot of numbers, around 10,000 of them if Contents–Part I: Defining Culture 1. Public management as a cultural phenom- you count every way we rank the 283 Center for Performance Measurement enon. Revitalizing societal culture in international public management research agencies and subcomponents. Using (www.icma.org/performance). 2. Cultural characteristics from public management reforms worldwide 3. The employee satisfaction survey results from We’re now developing our own set of poetics of management, and the politics of organizational cultures. A sociologi- more than 221,000 federal employees potential metrics (linked to key HR goals) cal view on npm-reforms in Switzerland 4. Reforms of central government coor- (generated and graciously provided to us dination in OECD-countries: culture as counterforce for cross-national unifying such as: processes? Part II: Artefacts of Culture 5. Public managers? Religiosity: impacts by the U.S. Office of Personnel Goal–Government hires, develops and on work attitudes and perceptions of co-workers 6. Public administration mod- Management–OPM), we score and rank ernization: common reform trends or different paths and national understandings agencies overall and in ten key workplace retains the right talent. Potential metrics: in the EU-countries 7. Determinants of confidence in the civil service: an inter- dimensions that include leadership, the • Percent of job offers accepted, vacancy national comparison 8. Cultural evolution of organizations from bureaucracy to hyperarchy and net- match between employee skills and rates, time to fill vacancies, applicant centricity: reaping the advantages of it and modern technology 9. Time out? Part III: Country agency mission, training and develop- Perspectives 10. Culture and public management reforms: a review and research agenda on the yield, cost per hire basis of experiences in Switzerland 11. Governance reform outcomes through cultural lens: ment, work life balance, and six others. • Percent of candidates who are assessed Thailand 12. Deconstructing administrative culture – exploring the relationship between cultural We also compute and report scores for as qualified (and well-qualified) patterns and public sector change in the UK and Germany 13. Triggering change through culture each agency–overall and in each clash: the UK civil service reform program, 1999 – 2005 14. E-government in Asia: how culture dimension–by gender, race/national origin • Sources of the best-qualified candidates affects patterns of adoption. and age. And, we run regression analyses (e.g., current employees, websites, A must-have for scholars and practitioners in public management! college campuses, co-ops and interns, to identify, for each of the 283 organiza- To order please go to www.elsevier.com tions ranked, the workplace dimensions employee referrals, advertising) American Society for Public Administration PA TIMES • NOVEMBER 2007 PAGE 9
INSIGHTS ONSTRATEGIC MANAGEMENT by CHRISTINE GIBBS SPRINGER Managing Through Strategic Agendas
Christine Gibbs Springer be created within government including the State of Rio quality of life, maintain national stability or outside of it by a coalition Grande do sul as well as and achieve a vibrant, competitive Nation While we as public administrators like to of stakeholders. extra-governmental entities of opportunity. Through rigorous, phased such as Todos pela implementation, officials defined think that government solves social and When developed within a economic ills left unaddressed by others, EducacÃo which is a broad objectives, identified measures and priori- governmental entity, a strate- public-education initiative tized national programs associated with we also are aware that government gic agenda involves a broad solutions sometimes follow predictable led by a nonprofit and outcomes. They developed 26 ministry- cross-section of leaders who includes academics, level maps and identified their vertical formulas: elected officials formulate long- address economic and social term plans which too often are agendas business people and other linkages to the national strategy. They issues from the top down as citizen groups. even created a strategy governance laid out during a campaign, legislators then comprehensively as possible authorize the budgets and public adminis- process that is now developing a National including an alignment to In 2006, Rio Grande do Sul Office of Strategy Management. trators are tasked with implementing the important goals. When initiated outside of had gone from one of Brazil’s richest states programs which are often under funded. government, the strategic agenda usually to near-bankruptcy. A number of attempted In order to stay aligned and to maintain its involves diverse stakeholders including government reforms had also consistently commitment to transparency and accounta- Even when progress seems to business leaders, community activists, failed. Some 950 civic leaders convened bility, each ministry publishes its strategy politicians, educators, multiple jurisdic- that year to formulate a vision for the state map annually as well as its commitment to be occurring, an election can tions and levels of government. It’s not as well as objectives, targets and initia- national programs in the major media. potentially undo the agenda easy but it has been deemed to be worth tives. The stated vision became–the best Senior ministry officials are also regularly the effort. state in which to live and work in 2020. interviewed on television and radio shows. and direct resources and Participants also developed a governance In addition, this past Spring, the Ministry Some recent strategic agendas have been model, a plan for communicating the of Education developed a series of attention to other priorities. developed in emerging nations in Latin agenda to the public and a strategic pamphlets to communicate the national America, Africa and Asia, perhaps, due to management process. By October, 2006, vision to all school children. the crises that they face in terms of failing the strategic agenda was presented to the economies, rampant inflation, lack of the two state government candidates both of And finally, agendas provide a mechanism The good news is that new mechanisms rule of law, medical epidemics and for aligning different stakeholders, building have begun to surface which adapt result- whom committed to it in front of more corruption. As an example, in 2004 the than 1,000 people and the media. political consensus and coordinating oriented practices from business to public Brazilian Industry Confederation clarified lobbying activities through the addressing administration through the development of its views as well as specific goals for There are usually four reasons why of constituents’ disparate interests over initially tools like the Balanced Scorecard Brazil’s sustainable development by organizations or countries choose to time. It certainly can take time to reach and now through strategic agendas. These establishing targets for the federal govern- establish strategic agendas and all of them consensus on complex issues and to agendas identify a societal vision and a ment to achieve which have since been have to do with seeking greater govern- formulate solutions through law, public corresponding set of long-term objectives, adopted by several state governments and mental accountability and a recognition policy and program implementation. targets and actions in a plan that can either administrative departments in Brazil, that effective outcomes can only be achieved in an interdependent world. Increasingly, this requires leadership forums, strategic committees and advisory First, agendas help develop a vision along councils whose mission is to drive with objectives, targets and initiatives so economic and social change. Agendas that the organization is able to stay focused help political groups to organize through a on strategic priorities that have been common foundation of objectives, targets Public Voices established by key stakeholders. These and initiatives. They also empower and agendas have the capacity to bring a long enable the monitoring and measuring of Journal of the Section on Historical, Ar tistic, and Reflective Expression (SHARE) term perspective to economic and social political group performance and effective- of the American Society for Public Administration (ASPA) programs while at the same time reducing ness so that a governmental assessment the likelihood of discontinuity from one does not occur in isolation and so that Public Voices is a unique journal that focuses on administration to the next. When they stakeholders remain equally account- historical, artistic and reflective expression concerning developed in an open process, these able for results. Agendas also demonstrate public administrators and the public service. Unlike agendas can provide a platform for politi- to elected leaders that the community of traditional social science journals, Public Voices cians as well as a community consensus stakeholders share their priorities and are publishes unorthodox, controversial perspectives on about what challenges and goals need to be willing to step up to assist in meeting bureaucracy in particular and the public sector in addressed through recommended actions. strategic targets. general. The material is not limited to analytical articles Secondly, agendas serve as a framework Declining trust in government here and but also includes original fiction, poetry, photographs, for monitoring government and nonprofit abroad accentuates the challenges art, critiques of existing works, and insights based on performance as well as a vehicle for embedded in public administration. experience, observation and research. Among the aligning public and private initiatives to a Citizens seem to increasingly question the journal’s contributors are public servants, writers, common purpose and common objectives ability of public officials in America and artists, and academics in all fields. so that divergent types of initiatives can in countries around the world to Volume IX, issue 1, a symposium entitled Music and Civic Space, was guest- be tracked with eye toward overall implement and manage complex social edited by Dr. Linda Dennard, Department of Political Science and Public success. New agencies or organizations and economic solutions. These difficulties Administration at Auburn University-Montgomery. Featured articles include: need not necessarily be created, just a are often due to a lack of transparency, common focus and purpose. Metrics at accountability for results and political • Music and Civic Space: The Political Harp the national level often include things like discontinuity. Even when progress seems • The Beatles, the Beatles Generation, and the End of Cold War the UNV Human Development Index, the to be occurring, an election can • “Love and Peace or Else”: U2 and the Development of Social Gini Indicator (a measure of income potentially undo the agenda and direct Consciousness Inside and Outside the Framework of Rock inequality) and Gross Domestic Product resources and attention to other priorities. • John Adams, Klinghoffer and The Transmigration of Souls: Musical (GDP) Growth. Responses to Terrorism That is why the establishment of an • Beyond the Fife and Drum: Northern Protestant Working Class Cultures Thirdly, agendas help create a democratic agenda that is long-term in nature and that • The Politics of Aesthetics means of developing a common political has been developed by diverse stakehold- • “Let Us Say Yes…” Music, the Stranger and Hospitality platform that can be incorporated into ers through a community engagement • The Suppression of the Music of Ionian Islands by the Modern Greek State: campaign platforms and proposed govern- process is critical to success not just in Culture that Did Not Fit the Political Agenda mental programs and/or reform by elected developing countries that need to deal officials and by public administrators. with complex economic, infrastructure, Since the process is transparent and if health, education and regulatory issues done correctly, represents the interests of but also in a country like the United All members of SHARE receive an annual subscription to Public all stakeholders, it creates a ready-made States where those issues are all the more Voices . Members of ASPA may add SHARE membership on their annual platform for politicians. complex due to the federal system of renewal form, or may send the $20 annual dues at any time to: government within which we operate. As an example, in 2004 the Republic of ASPA Botswana created its National Strategic ASPA member Christine Gibbs Springer is C/o SunTrust Bank Agenda for achieving Vision 2016. That principal with Red Tape Limited in Las Department 41 vision was literally converted into a map Vegas, NV, and a former ASPA president. Washington, DC 20042-0041 designating how to enhance a greater E-mail: [email protected] PAGEPA 10 TIMES PA TIMES • NOVEMBER 2007 American Society for Public Administration 2008 Editorial Calendar W!! Save this page for reference! Note: Items in parenthesesNNEEW are intended as subject ideas for monthly topics. Authors are not limited to these subjects and are encouraged to write in their specific areas of expertise/interest. The PA TIMES requests that articles be between 1000-1300 words. Contact [email protected] for author guidelines. Deadlines for each of the 12 issues are listed below. Recruitment advertising questions may be directed to [email protected]. Press releases, announcements, article inquiries, and display advertising questions may be directed to: Christine Jewett McCrehin • Editor • [email protected] January July Challenges in Immigration Policy Managing Contracts/Contractors (Enforcement, Economic/dministrative issues, Impact on education administration) (Getting best value, Nonprofit perspective, Procurement, Contract administration) Advertising/Article Deadline: December 21, 2007 Advertising/Article Deadline: June 20, 2008 February August Activating Civic Engagement State of Emergency Management (Case studies/Encouraging participation/Making participation useful) (Collaboration, What’s better/worse, Success stories, How Katrina helped CA Advertising/Article Deadline: January 22, 2008 Advertising/Article Deadline: July 23, 2008 March September Why A Public Service Academy? Gender Issues in PA Intl. Supplement: International PA: Emerging Governments (What has changed, what remains the same?) (Trends/ASPA programs, What U.S. administrators learn from other countries) Advertising/Article Deadline: August 22, 2008 Advertising/Article Deadline: February 20, 2008 October April Leadership Development and Succession Planning Case Studies in State PA: The Defining Issue in Your State (Case studies/examples, Resources) (Ideas that are working/Burden sharing/Current challenges) Ed. Supp.: Evolving PA Education: Preparing Public Servants Advertising/Article Deadline: March 20, 2008 (Homeland Security, Em. Mgmt., Tech., Are curriculums evolving fast enough, Advertising/Article Deadline: September 22, 2008 May Changing of the Guard: How Administrators Handle Relationships November with Newly Appointed/Elected Bosses Strategic Resource Management: Doing More with Less (Educating nonspecialists, Balancing pol. leadership and prof. standards, Short-timers) (Cap. projects/infrastructure, Svc. del., Tax revolts/spending limits, downsizing) Advertising/Article Deadline: April 21, 2008 Advertising/Article Deadline: October 22, 2008 June December Balancing Personal Ethics and Public Duties PA Success Stories (whistleblowing, religion, roles of citizen/public servant, personal vs. professional) (Current innovations, Telecommuting, Victories large and small) Advertising/Article Deadline: May 22, 2008 Advertising/Article Deadline: November 21, 2008 American Society for Public Administration PA TIMES • NOVEMBER 2007 PAGE 11 Frederickson perspective A Column by H. George Frederickson PA TIMES invites your opinions regarding issues addressed in this space, or any public management issues. Please fax us at (202) 638-4952 or e-mail us at: [email protected] The viewpoints expressed in the Commentary section of PA TIMES are the individuals’ and are not necessarily the viewpoints of ASPA or the organizations they represent. 50 Years of Education Reform: When Quality Calls, Equality Answers
H. George Frederickson making level and the level measures, we can label them was Ronald Reagan who essentially of policy implementation– “failing schools,” and can invented modern education politics. He Fifty years ago, in the space of 10 days, the day-to-day operation of point out to the third graders initially campaigned to eliminate the U. S. nine black children integrated Central schools. The public and their in those schools that, when Department of Education, only to High School in Little Rock, AR, and the democratic representative’s they and their teachers were discover the political usefulness of the Soviet Union launched Sputnik, the want, indeed demand both held accountable, they didn’t “Nation at Risk” report produced by his world’s first Earth-orbiting satellite. quality and equality, as if measure up. Secretary of Education. they are non-competitive The point is this: No Child y the end of his second term he has Triggered by the Supreme Court’s Brown objectives and as if seeking B Left Behind tells us more morphed into our first “education versus Board of Education case three more of one will not be at about school equality, and president;” an irony because the years earlier, the integration of the Little the expense of getting less particularly inequality, than Department of Education was a Jimmy Rock schools set off waves of educational of the other. equality reforms that continued through it tells us about school quality. Carter initiative. Since Reagan we have n the last 50 years and especially in the much of the rest of the 20th Century. I A brief look back helps us understand been swamped by dozens of education last 10 years, the forces associated with Sputnik set in motion waves of how we got to this unfortunate state. governors and even education mayors. educational quality reforms that gathered educational quality seem to have been The lesson is that criticism of the schools strength through the 20th Century, stronger and more effective than the In many states courts decided, following is easy and that education reform is culminating in the No Child Left Behind forces associated with educational Brown versus Board of Education and always good politics. (NCLB) tsunami in 2002. equality. Still, in case after case, as Little Rock, that public schooling was schools implement educational quality distinctly unequal and that such equality Good politics, as every serious student of The contemporary school accountability reforms and particularly No Child Left was unconstitutional. The remedies– public administration knows, is not and performance reform movement Behind, they are met with the question school spending equalization and necessarily good policy, and the politics represented by NCLB is best understood about fairness–in other words, educational busing–were only put in place after of modern education reform is a painful in the context of the two primary public quality for whom? bruising political battles, battles often example. Central to the logic of the school policy objectives–quality and modern politics of education quality In each American metropolitan area the pitting representatives of rural and equality. American public education has reform is the setting of targets and goals, interplay between school quality and suburban areas against representatives always been about educational achieve- as if to say that schools will be made equality reforms is played out in the from inner cities and against the courts. ment on one hand, and educational better because a law has been passed or context of our unique jurisdictional opportunity on the other. As the years went by it became evident an executive order signed. arrangements for public education–poor that equal spending and busing did not Educational achievement has to do with racial minorities concentrated in inner city make inner city schools equal to suburban For example, under NCLB, all schools are student and teacher merit, quality, tests, school districts, surrounded by better off schools and school equality reforms lost to have “highly qualified” teachers in grades and other kinds of student evalua- and whiter suburban school districts. The their momentum. In California and Texas, every classroom by 2005-6, and to get all tions, advancement, capability and work. results of the application of the universal as well as several other states, politics children to “proficiency” in math and Educational opportunity has to do with testing regimes required by NCLB have moved sharply away from equality reading by 2013-14. Which schools will justice, fairness, and an equal chance for yielded one nearly universal conclusion– reforms and state courts were less come closest to hitting these targets? You students and for their families. inner city schools are not as good as inclined to support equality reforms. guessed it, suburban schools. suburban schools. We knew that all along, Busing was discontinued and other forms yack in their The values of educational quality and of course, but now we know exactly how Larry Cuban and David T of educational special treatment based on book “Tinkering Toward Utopia,” have it achievement often compete with the values much worse inner city schools are. Now, poverty, race or ethnicity faced stiff of fairness and equality both at the policy with the authority of performance right. “The concepts of progress and opposition, on the grounds that such decline that have dominated discourse treatment was unequal. By the 1990s the about educational reform distort the actual emphasis was on individual and school development of the educational enterprise “merit” rather than equality. over time. Merit, of course, means essentially the Public Administration with an Attitude brings The ahistorical nature of most current Announcing... same thing as quality. The modern reform arguments results in both magnifi- together some of H. George Frederickson’s education quality movement traces to cation of present defects in relation to the most penetrating and thought-provoking Sputnik and the role of schools in the past and an understatement of the difficulty columns from the pages of PA TIMES. In the context of competition with the Soviet a new publication from ASPA of changing the system. Policy talk about book, Frederickson takes on the issues facing Union. Over time threats of competition the schools has moved in cycles of gloomy today’s public administrators with the changed from the Soviets to the Japanese assessments…and overconfident solutions, intellectual integrity that established him as a and Germans, and now to the Chinese and producing incoherent guidance in actual leader in the field. If there is something Indians. The threat of competition is reform practice.” Public wrong or right with the way public policy is essential to the logic of the many consult- being administered, Frederickson lets you ants, experts, and policy entrepreneurs There is no question that the public Administration know. Like his column, Public who make up the modern “schools are schools, and particularly the inner-city with an Administration with an Attitude is easy to no good” army. schools, have serious problems and read and jargon-free, and, of course, it is Over the past 50 years, in one form or challenges. But top-down politically often witty. another, that army has savaged the public driven federal and state education reforms school. Given this relentless criticism, tt is based on high stakes testing and imposed Students preparing for public service careers no wonder that contemporary polls indicate on local schools districts, is not working will benefit not only from the wisdom and that the majority of Americans believe that for the students who are most in need of insight in Public Administration with an “the schools” are ineffective. These same good schools. That is because modern by H. George Frederickson Attitude, but from the pervading theme of the people, however, indicate that the schools education reform places too much honor and dignity of public service. they attended or their children attended emphasis on test measured quality and not enough emphasis on education equality. Order now at www.aspanet.org Practicing public servants will enjoy the rich were effective. The point is that polls or call Steve Dunphy at use of examples, the telling of great public indicating that people believe “the schools” ASPA member H. George Frederickson is are ineffective is not evidence that they 202-393-7878, ext. 213. administration stories, and especially the Stene Professor of Public Administration descriptions of public administration heroes are, only evidence that the “schools are no at the University of Kansas and co-author and heroic moments. good” army has been effective. of both The Public Administration Theory Public Administration with an Attitude It turns out that criticism of the schools is Primer and The Adapted City: approx. 220 pages — $14.95 softcover This book is a lot more interesting than a © 2005 American Society for Public Administration spreadsheet (...and more accurate)! easy and is almost always good politics, Institutional Dynamics and Structural particularly good executive politics. It Change. E-mail: [email protected] PAGE 12 PA TIMES • NOVEMBER 2007 American Society for Public Administration
A Slippery Slope? Announcing a new book
It is standard practice for developers to seek neighborhood support for rezoning in the ASPA Classics series property. Developers often agree to make Editor-in-Chief Marc Holzer, Rutgers University, Campus at Newark improvements in the neighborhood or provide for mitigation when a project is potentially threatening to a neighbor- hood’s esthetics, traffic flow, or natural environment. Typically this is done New through a public hearing process and Public Personnel mitigation is financially handled by an appropriate local government agency. Administration and AAnn Labor Relations But what happens when Neighborhood Associations (NA) decide to “encourage” Norma M. Riccucci, Ed. developers to provide them with cash considerations? Can developers become the EEthicsthics These classic articles trace the historical and “victims?” Possibly, maybe even absolutely. evolutionary development of the fields of public personnel administration and labor relations from Here’s what one developer who is building MMomentoment the point at which the first civil service law was nearly100 homes in West Tampa has to say passed—the Pendelton Act in 1883—through the about cash deals: “It’s kind of a standard related to the potential harm caused by present. The collection covers everything from the practice. Where do you cross the line here? the development? I don’t know. It puts everyone in a very seminal concerns of civil service (e.g. keeping the difficult position and it’s hard to tell where 2. What happens when a developer doesn’t spoils out) to topics that early reformers would legitimacy ends and impropriety begins.” go along to get along? Will the neighbor- never have imagined (e.g. affirmative action and hood association work hard to ensure drug testing). To facilitate an instructor’s ability to Another adds: “This happened because that the developer doesn’t get his way? assign readings that illuminate lectures and course small groups of people are basically material, a correlation matrix on the M.E. Sharpe trying to use their influence to shake 3. Do city ethics codes deal with this down builders. It’s wrong.” situation? Do any ethics codes deal with website shows how this book can be used alongside this situation? eight leading textbooks. Is there a slippery slope here? Perhaps, but in my neighborhood? You gotta be kidding! Sources: St. Petersburg Times, June 23, 368 pages 0-7656-1679-3 Cloth $89.95 / 1680-7 Paper $34.95 2007; Tampa Tribune, June 23, 2007. Questions: ASPA member Donald C. Menzel is ASPA’s 1. Is there anything wrong with getting past president and professor emeritus of developers to improve one’s neighbor- Northern Illinois University. Also available hood? Does the improvement have to be E-mail: [email protected] Public Administration Local Government and Law Management Julia Beckett and Heidi O. Koenig, Eds. Current Issues and Global Warming Not a Priority Best Practices “An extraordinarily valuable book because Douglas J. Watson From GLOBAL WARMING, pg. 2 of public opinion. “Global warming it makes the legal dimensions of public and Wendy L. Hassett, Eds. proposals that can be framed as increasing administration eminently teachable and the cost of gasoline and electricity will accessible to both graduate and upper- This volume includes thirty of the most program received more support than either likely trigger tremendous backlash from level undergraduate students. … A fine outstanding journal articles that have Cap-and-Trade or Sky Trust proposals. an anxious electorate.” Additionally, when voters were told of the book that should be required reading in been published over the past sixty years. negative consequences of each program The strong support for action to achieve every MPA program.” It is an ideal supplement for any course in (cost of energy for Cap-and-Trade and Sky energy independence, create new jobs, – David H. Rosenbloom, local management and administration, as Trust; tax and deficit implications of and lower the cost of renewable energy American University well as for practicing professionals. Apollo-type investments), Apollo was the sources provides an opportunity to only program to maintain majority support overcome voter anxiety over energy to 304 pages 440 pages of the electorate (54 percent). Support for a confront global warming. 0-7656-1542-8 Cloth $79.95 / 1543-6 Paper $27.95 0-7656-1127-9 Cloth $89.95 / 1128-7 Paper $34.95 Cap-and-Trade program fell from 62 “The key to passing substantive limits on percent to 46 percent when voters were told carbon emissions is to couple those limits of the potential impact on energy prices. with specific policies to make clean “Voters remain extremely anxious about energy cheaper,” noted Navin. “Unless About the series– the cost of energy, and care more about advocates can address the real anxiety energy costs than global warming,” noted Americans feel about the cost of energy, Conceived of and sponsored by the American Society for Public Administration, the Jeff Navin, a political analyst who worked passing substantive limits on carbon ASPA Classics series publishes volumes on topics that have been, and continue to on both this survey and the earlier review emissions will prove extremely difficult.” be, central to the contemporary development of the field. The ASPA Classics are intended for classroom use, library adoptions, and general Too Many Numbers in HR? reference. Drawing from the Public Administration Review and other ASPA-related journals, each volume in the series is edited by a scholar who is charged with From NUMBERS, pg. 8 numbers and we don’t make good enough presenting a thorough and balanced perspective on an enduring issue. use of the numbers we have. Each volume is devoted to a topic of continuing and crosscutting concern to the issue further and make the perhaps hereti- Sometimes I finish my presentations by administration of virtually all public sector programs. Public servants carry out their cal argument that time-to-hire as a metric showing the Scott Adams Dilbert cartoon responsibilities in a complex, multi-dimensional environment, and each collection must be used carefully. Time-to-hire is an that has Catbert, the evil HR director, will address a necessary dimension of their performance. output, not an outcome. The most saying, “If I could do math I wouldn’t be working in human resources.” As you can The guiding purpose of this ambitious series is to bring together the professional important question is whether we’re dialogue on a particular topic over several decades and in a range of journals. hiring the right talent–people who fit, who imagine, this gets a mixed reaction when I’m speaking to HR groups. So I quickly excel and who stay with the organization. point out that this is the old HR model. I once heard an executive say that he These days, there will be math on the test, “hires slow and fires fast,” but I won’t go and it can actually help us. that far. I understand the need for timely M.E. Sharpe hiring because it greatly enhances the ASPA member Bob Lavigna is vice president of research for the nonprofit, probability of a good outcome–hiring the TO ORDER: Call 800-541-6563 or 914-273-1800 best talent–but it’s not an end in itself. nonpartisan Partnership for Public Service (www.ourpublicservice.org). Fax 914-273-2106 So, too many numbers in HR? I disagree. He has also served in federal, state and If there is a problem with numbers in HR, Visit our website: www.mesharpe.com local government. AD612V it’s that there aren’t enough of the right E-mail: [email protected]. American Society for Public Administration PA TIMES • NOVEMBER 2007 PAGE 13 Reports on the Web WhereThingsStand Featured Report: The Partnership for WTS Public Service recently released its project report: “Making the Difference: A Blueprint for Matching University Students with Federal Opportunities,” that outlines what Congress, federal agencies and Survey Finds Support for The Partnership has been established by information for all of Miami-Dade campuses can do to better recruit the next Government Regulation of the Association of Government County’s elected officials promotes a generation of federal government leaders. Accountants (AGA) to foster cooperation direct connection between government www.ourpublicservice.org Companies’ Environmental and communication between govern- and the citizens it serves. ments with the goal of improving The best way to learn about the portal is GAO Reports: performance and accountability. AGA Impact to visit www.miamidade.gov. • “ Securing, Stabilizing, and Rebuilding will provide staff support to the Iraq: Iraqi Government Has Not Met Most Majority Believe Environmental Partnership and will serve as a neutral Seven States to Increase Legislative, Security, and Economic third party in bringing different levels of Benchmarks” Responsibility Reporting Will be government together. Economic Capacity and • “Homeland Security: U.S. Visitor and Mandatory in Next Five Years Immigrant Status Program's Long-standing During its first meeting on October 12, Entrepreneurship through Lack of Strategic Direction and Management Chicago– A national survey of senior 2007, the Partnership agreed to three Controls Needs to Be Addressed” executives by accounting firm Grant initial projects: Clusters • “ No Child Left Behind Act: Education Thornton LLP, finds strong support for Should Clarify Guidance and Address • Developing joint strategies for reducing NGA Center for Best Practices environmental regulation of companies, erroneous payments in state-adminis- Potential Compliance Issues for Schools in and moderate support for regulation on Launches Yearlong Policy Academy Corrective Action and Restructuring Status” tered programs; social issues. • “National Flood Insurance Program: • Working to ensure that federal cost Washington, DC–To help states develop FEMA's Management and Oversight of Nearly three-quarters of executives (72 allocation policies are consistent across better economic policies to improve their Payments for Insurance Company Services percent) believe that the government Should Be Improved” regions; and competitiveness in the global economy, should regulate companies for their the National Governors Association • “World Trade Center: EPA's Most Recent impact on the environment, and more • Issuing the first “Annual Center for Best Practices (NGA Center) Test and Clean Program Raises Concerns than half (56 percent) believe that the Intergovernmental Alert” identifying That Need to Be Addressed to Better today selected seven states–Georgia, government should regulate companies federal legislation, regulations or policy Illinois, Iowa, Kentucky, Maryland, Prepare for Indoor Contamination that will have an impact on state and Following Disasters” for their effect on human rights and labor Oregon and West Virginia–to participate practices. Only one-third (35 percent) local governments. in a new policy academy entitled State • “Health Care 20 Years From Now: believe that the government should Taking Steps Today to Meet Tomorrow's While work on strategies for reducing Strategies for Promoting Innovative Challenges” (Highlights of a forum regulate companies for their impact on erroneous payments is expected to be a Clusters and Regional Economies. convened by the comptroller general of the the communities in which they operate. long-term project, the other two projects United States.) The yearlong policy academy will offer Most business leaders think that are expected to be more short term in • “Water Resources: Four Federal nature. The group also identified a number state leaders a chance to work with nation- additional government regulation is in the ally recognized experts and peers from Agencies Provide Funding for Rural Water offing, particularly in the environmental of other projects that it will undertake as Supply and Wastewater Projects” the initial projects near completion. others states to apply contemporary cluster arena. Seven out of ten executives (70 analysis and innovation-based economic • “Disabled Veterans' Employment: percent) said they expect increased Additional Planning, Monitoring, and Data The Partnership will be governed by a development strategies in their states. Collection Efforts Would Improve regulation of companies for environmen- 16-member board, which will be co- Assistance” tal responsibility within the next five chaired by a federal official and a state or Clusters are groups of businesses and • “ Economic Development: Formal years, versus about a quarter who expect local official. The current federal co-chair related institutions located near one Monitoring Approaches Needed to Help more regulation for economic (26 is Thomas N. Cooley, Chief Financial another that draw economic advantages Ensure Compliance with Restrictions on percent) and social (28 percent) issues. Officer, National Science Foundation. from their mutual proximity and connec- Funding Employer Relocations” tions. Clusters can boost regional Respondents also expect reporting require- The state co-chair is Massachusetts economic capacity and entrepreneurship • “Military Base Realignments and ments are likely in the near future. Two Comptroller Martin Benison, CGFM. Closures: Plan Needed to Monitor as well as improve employment and thirds (68 percent) believe that environ- Challenges for Completing More Than 100 Miami-Dade County to wages. For this reason, states can benefit mental responsibility reporting will Armed Forces Reserve Centers” from designing polices that promote become mandatory in the next five years, www.gao.gov Launch Redesigned cluster success. while 35 percent believe the same will be IBM Center for the Business of true for social responsibility reporting. “People’s Portal” Throughout the next year, the policy Government Reports: Only three in ten (29 percent) currently academy will: • “What All Mayors Would Like to Know produce some kind of corporate responsi- Better online access to government About Baltimore’s CitiStat Performance bility report, and more than half (55 information and services, as well as a • Provide states a deeper understanding of Strategy” percent) say they have no plans to produce their competitive clusters and fast- fresh new look among the highlights of growing business sectors through a • “The Philadelphia SchoolStat Model” one, despite their expectation that such unique empirical analysis; • “Managing for Better Performance: reports will ultimately be required. the new miamidade.gov Enhancing Federal Performance • Conduct a scan of the major policy To see the complete results Management Practices” Miami-Dade County, FL–Miami-Dade challenges and opportunities in the from the survey, go to • “Seven Steps of Effective Workforce County is launching a completely regions; Planning” www.GrantThornton.com/blsurvey. updated web portal that provides • Develop a plan for strengthening major • “Improving Service Delivery in AGA Forms Partnership for information served up with the user- Government with Lean Six Sigma” friendly functionality savvy web users industry clusters and improving the general environment for innovation; and • “Benchmarking Procurement Practices in Intergovernmental demand. The redesign of miamidade.gov Higher Education” employs the latest technology to address • Align state research and development www.businessofgovernment.org. Management and the public’s need for seamless access to investments, workforce development information and services. and education systems with the current Rockefeller Institute of Government Accountability Some of the improvements include: and future needs of the state’s most Reports: promising clusters. • “Medicaid and State Budgets: Clearing Partnership to Encourage Cooperation • A Home Page offering a well-organized Storm, Foggy Forecast” Between State, Local and Federal “control panel” for navigating the rest Participating states also will learn about • “Spending Federal Disaster Aid” Government to Solve Accountability of the portal, with a convenient list of important research, promising practices • "State and Local Government Statistics at top searches and links to pages aimed at and state policy options for promoting a Crossroads" and Management Issues specific groups–such as parents, senior cluster-based and innovation-led economic development. Working with • “Response, Recovery, and the Role of the citizens and community activists. Alexandria, VA–The Partnership for NGA Center staff and other experts, state Nonprofit Community in the Two Years • The Service Center page lists popular Since Katrina and Rita” Intergovernmental Management and teams will develop action plans for topics along with links to all correspon- improving outcomes in their states. • “State Funding for Children: Spending in Accountability (Partnership) has been established to open the lines of communi- ding online information–if a user is 2004 and How It Changed From Earlier looking to adopt a new pet, renew their For more information download a copy Years” cation between governments. Comprised of the NGA Center's report “Cluster- of high-ranking officials from the federal, auto tag or apply for a passport, this www.rockinst.org page has that and much more. Based Strategies for Growing State state and local levels of government and Economies” at www.nga.org/center/sewp. higher education, the Partnership is • A new County Hall page facilitates civic If you have a report for this column, dedicated to solving some of the most If you have a press release for”Where contact Christine McCrehin at participation through access to all the [email protected]. vexing management and accountability latest developments in policy and Things Stand,” contact Christine issues facing governments today. legislation. Easy-to-find links to contact McCrehin at [email protected]. PAGE 14 PA TIMES • NOVEMBER 2007 American Society for Public Administration
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