FAQ Sheet
[LCD Monitors] How to use LCD Monitor Key Lock function?
How to use LCD Monitor Key Lock function?
When you enable the Key Lock option, every function of the OSD will be locked unless you unlock it again. This only applies to OSD type monitors so please check what button types your monitor has.
Note: It’s NOT necessary for monitors to have the Key Lock feature, so please check the user manual/Quick Start Guide for further details.
(Example: MX27A model)
1. Press the Menu button to enter the OSD menu. You can also find the Key Lock option on the OSD to enable it.
2. Use Hotkey to enable/ disable Key Lock function
2-1. For monitor bezels that have labeled function buttons:
For this kind of OSD type, press “Menu” key for about 5 seconds to enable/ disable the key lock function.
2-2. For monitor bezels with no labeled buttons:
For this kind of OSD type, press the key next to power button for about 5 seconds to enable/ disable the key lock function.
III. MG series monitor
For MG series model, press “Down” on the 5-way navigation button for about 5 seconds to enable/ disable the key lock function.
IV. PG series monitor
For PG series model, press “Close” button over 5 seconds to enable/ disable the key lock function.
V. XG series monitor
For XG series model, press “Close” button over 5 seconds to enable/ disable the key lock function.
VI. VG series monitor
For VG series model, press “Close” button over 5 seconds to enable/ disable the key lock function.
How to use USB ports on a monitor as an extended hub for my PC?
Last Update : 2019/06/26 17:55 Send to Email Open on your smart phone
How to use USB ports on a monitor as an extended hub for my PC? Please connect a USB Type-B cable from the monitor's upstream port to the PC. A USB Type-B cable should be included in the package if the monitor has this feature.
USB 3.0 B Type Cable USB 2.0 B Type Cable
Upstream port on monitor
LCD Monitor] Troubleshooting - No Sound／Speaker Noise／Abnormal Voice／Cannot control volume
Last Update : 2019/05/14 18:33 Send to Email Open on your smart phone
Troubleshooting - No Sound／Speaker Noise／Abnormal Voice／Cannot control the volume
No Sound 1. Please check you are connecting with the correct input/ output ports with your PC and audio device.
There are two ports that are commonly confusing:
i. Audio-in port
(recognized as green port): It needs to be connected with PC if you want to play audio from monitor by using VGA or DVI signal port.
ii. Earphone jack
(recognized as black port): It needs to be connected with your audio equipment for output.
Note: Earphone jack has no recording function.
2. Check your monitor with built-in speakers or you need to use earphone jack to connect with an audio equipment to play.
3. If you want to transfer the audio source with video cable, please make sure you’re using HDMI-HDMI or DisplayPort-DisplayPort cable to connect with your PC. Because VGA / DVI switch will filter out audio source from HDMI or DP signal.
4. If your PC has no HDMI or DP port, please connect audio cable with your PC for help.
5. Check speaker setting on PC
i. Choose your monitor as default audio device
Go to Control Panel > Hardware and Sound > Sound > Change system sound
In Windows 10.
In Windows 7
ii. If you’re missing the monitor speaker in the list, go to Device Manager in Control Panel. Uninstall and install the device again and check whether the audio input and output are recognized by the audio device. Also, make sure the computer sound card driver is properly installed and activated. (NB/PC Realtek audio chip for example)
6. Check the speaker setting on OSD
iii. OSD -> Sound -> Mute is OFF
iv. OSD -> Sound -> Source is Line in / HDMI / DisplayPort
Can’t control the volume
1. Please check the step 5 as above; make sure audio device is the one you’re adjusting.
System Noise or Sound Abnormal
1. Please check the computer sound card driver is properly installed and activated.
2. Move any mobile device away because signals may interfere with the speakers.
3. 3.5mm earphone jack (black color) at ASUS LCD monitors support TRS connector/ cable. We recommend you use 3.5mm TRS earphone cable.
If you connect TRRS earphone cable to ASUS LCD monitor 3.5mm earphone jack, you may hear some electronic white noise in the background via TRRS cable’s microphone input.
From left to right:
3.5mm TRS audio cable (ASUS) / TRS cable(iPod) / TRRS cable(iPhone)
4. All Reset your monitor
How to set up multi display with NVIDIA Graphic Card?
Step 1.
Open NVIDIA Control Panel, click Change resolution, select the display you would like to change, select the native resolution which the monitors are supporting (e.g. VN279QLB with 1920x1080 resolution).
Step 2.
Click Rotate display, choose the orientation (e.g. select Portrait for VN279QLB multi-display).
Step 3.
Click Configure Surround, PhysX, select Span display with Surround, click Configure a Pop-up window will show up, then click Apply.
Step 4.
Arrange your Surround displays, identify display and drag icon to match the order, click Apply.
VN279QLB x 3
Step 5. Click Yes, add special resolutions to use bezel correction to let the cross-screen image looks smooth.
Step 6.
Enter the number of pixel to adjust bezel width until the road appears straight, click Next. (e.g. if use VN279QLB for multi-display set-up, the number of pixel is 64 for portrait, 51 for landscape.)
Step 7.
Click Desktop on the menu bar, select Surround Displays, select Maximize Windows Across All Displays, Done.
What Is IPS?
IPS is the abbreviation of "In-Plane Switching".
IPS is a type of panel technology of that provides a wide field of view. Based on the principle that liquid crystal polymer runs horizontally, this allows for good viewing at wide angles and a fast response speed.
Features:
. Superior image quality
. Good contrast ratio
. Wide viewing angles within 178° range vertically and horizontally.
Who needs it?
. Well suited for graphics design and other applications which require accurate and consistent color reproduction.
. Anyone who pursues better image quality and viewing experience
Below we compare the main three types of panel technology on the market.
TN(Twisted Nematic) VA (Vertical Alignment) IPS (In Plane Switching) Fastest response time Slower response time Slower response time Higher power efficiency Excellent contrast ratio Good contrast ratio 170°(H)/160°(V) viewing angle 178°(H)/178°(V) wide viewing angle 178°(H)/178°(V) wide viewing angle Color shift from the bottom No color shift from wide angles No color shift from wide angles Suitable for common usage Suitable for entertainment Suitable for graphics design, image processing, color centric work
How to adjust the frequency and resolution of the monitor?
Please follow the steps as below:
(The example is win7.)
1. In the Control Panel(Press the Win+R keys to open Run, type Control, click/tap on OK) -> Appearance and Personalization -> Display -> Screen Resolution, here can adjust the resolution; then click Advanced settings to confirm screen frequency.
2. Switch to the page of Monitor; you can know about the Screen refresh rate.
(The example is win10.)
1. Click on the right button of your mouse on an icon of Desktop-> display settings -> Display -> Resolution, here can adjust the resolution; then click to Display Adapter Properties confirm screen frequency.
2. Switch to the page of Monitor; you can know about the Screen refresh rate.
3. If you can't adjust the resolution and refresh rate that you want, please check the Supported Timing List on the user manual of this model. If the monitor can’t reach to the supported timing spec, please contact ASUS Service Center.
For example VP278 Support Timing List
How to connect MHL Cable to your MHL device?
Last Update : 2018/11/05 18:04 Send to Email Open on your smart phone
How to connect MHL Cable to your MHL device? What is MHL?
Mobile High-definition Link(MHL) is an innovative technology that fundamentally changes the way we work and play. Transform your smartphone into a home theater system and stream and play your favorite TV channels, movies, and home videos in high-definition. Experience the music you love with immersive surrounding sound. You can play mobile games via the big screen while charging your phone, or you can even use it as a controller.
MHL shares your inspiration with the world around you. More than 750 million MHL devices are waiting for you! Reference: http://www.meetmhl.com/consumer.aspx
MHL Enabled Devices
MHL technology can be applied in hundreds of millions of devices and it’s widely used in lots of Smart phone and pad products (with Android system) with a steady stream of products release.
To find a full list of manufacturers that use MHL adopters, please click the link below http://www.meetmhl.com/devices.aspx
How to Connect with MHL
Attention: Each MHL adopted mobile device may have different ways to connect with display products, please check with the mobile vendor for further detail.
1. Standard MHL Cable (HDMI - Micro USB)
Compatible to the most MHL enabled phones
2. HDMI adapter cable for ASUS PadFone 2
Note: It is not necessary for ASUS PadFone 2 to add up with power cable
3. ANDROIDTM Devices with Micro- USB to HDMI
MHL Cable (included) For ANDROIDTM Devices is listed as below table
Brand *Model (Dec. 2014) Xperia Z, Xperia Z1, Xperia Z1 Compact, Xperia Z2, Sony Xperia Z3 Compact etc. HTC Butterfly, Butterfly S, One, One M8, One Max, Sensation LG Optimus G Samsung Galaxy SII
4. iPad & iPhone with HDMI adapter
5. Samsung Galaxy S3, S4, S5, Samsung Galaxy Note 4 a. MHL device with passive cable and 5-to-11 pin adapter tip
b. Set up HDMI cable with an adapter and 5-pin to 11-pin tip
c. Samsung MHL 2.0 HD TV Smart Adapter