No Logo, a Response to Klein That Appeared in the British Magazine the Economist, and an Exchange Between Jonah Peretti and Nike
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~ ) 240 CHAPTER 5 Style Branding has become one of the pervasive features of the contempmary cultural landscape. Nowadays, brand names don't just appear in the places they always have, such as packages, labels, stores, billboards, and advertisements. The world in which we live appears to be branded. Stadiums and arenas no longer have names such as Candlestick Park or the Boston Garden. Now they're called 3Com Park and the Fleet Center. The uniforms of college and professional athletes not only identify the play ers by displaying their numbers but they identify which company-for example, Nike or Reebok-has the team franchise by displaying its brand. And people who once simply wore brand~name clothes are now walking advertisements for several companies, branded by the name and logo on their shirts, shoes, sweaters, caps, and other clothing. All of this branding has caused a good deal of controversy. We present three selections to explore the terms of the controversy-an excerpt from the opening chdpter of Naomi Klein's No Logo, a response to Klein that appeared in the British magazine The Economist, and an exchange between Jonah Peretti and Nike. NO LOGO Naomi Klein Naomi Klein is a journalist and anticorporate activist. She is a regular columnist for the Globe and Mail, Canada's national newspaper; the British Guardian; and the weekly U,S. maga zine In These Times. No logo (2002), the book in which this selection appeared, connects the branding phenomenon to the way multinational corporations operate in a global economy and to the anticorporate activism that has emerged ,in recent years. SUGGESTION Notice how Naomi Klein develops the idea of branding as a corporate strategy. When FOR READING you've finished reading the selection, write a short explanation of what Klein means by the term branding. As <1 private person. I have a passion !'or landscape, The astronomical growth in the wealth and cul and I have never seen one improved by a billboard. tural influence of multinational corporations over Wt1erc every prospect pleases, rnan is at his vilest the last fifteen years can arguably be traced bacl' when he erects a billboard. When l retire from to a single. seemingly innocuous idea developed Madison Avenue, I am going to start a secret society by management theorists in the mid-! 980s: that of rnashed vigilantes who will travel around the successful corporations must primarily produce world on silent motor bicycles, chopping down brands. as opposed to products. posters at the clurl\ of the moon_ How many juries Until that time, although it was understood in will convict us when we are caught in tllese acts of beneficent citizensllip? the corporate world that bolstering one's brand name was important, the primary concern of -David Ogilvy. founcle1 of the every solid manufacturer was rhe production of Ogilvy&Me~thcl- advertiSing e~gency. in Confco;sions of m1 Aclt•cnising Mon. !96"5 goods. This idea was the very gospel of the 1""-rc:cmi Kieir No Logo 241 machine age. An editorial that appeared in ovvns the least. has the fewest employees on the Fortune magazine in 1938, For instance, argued payroll and produces the most powerful images. that the reason the American economy had yet to as opposed to products. wins the race recover From the Depression vvas that America And so the vvave of mergers in the corporate had lost sight of the importance of ma!<..ing things: world over rhe last few years is a deceptive phe nomenon: it only looh.s as if the giants. by jotn This is the proposinon that the IJasic and ing forces. are getting bigger and bigger. The true irreversible function of an industrial economy is the making oj things: that the more things it l\ey to understanding these shifts is to realize that mah.es the bigger· \.Viii be the income. wherller in several crucial ways-not their profns. of dollar or real: and hence chat the l~ey to those lost course-these merged companies are acwa!ly !'ecupNative powers lies ... in the facwry where shrinhing. Their apparent bigness is simply the the lathes and the drills and the fires and the most effective route toward theit· real goal hammers at·e. It is tn tl1e factory and on the land divestment of the vvorld of things. and under the land that purchasing power Since many of mday's best-hnown manu originates (italics theit·s] facturers no longer produce products and advet· And For the longest time. the mal\ing of tise them. but rather buy products and "brand" things remained, at least in principle, the heart them, these companies are forever on the prowl of all industrialized economies. But by the eight for creative new vvays to build and strengthen ies, pushed along by that decade's t·ecession. their brand irnages. /Vlanufacturing products may some of the most powerful manufacturers in the require drills. Furnaces, hammers and the like. world had begun to falter. A consensus emerged but creating a brand calls for a completely dif that corpocations wer·e bloated. oversized: they ferent set of tools and materials. It requires an o\rvnecl roo much. employed wo many people, endless parade of brand extensions. continu and were weighed down with too many things ously renewed imagery for marketing and. most The very process of pmducing--running one's of all. fresh nevv spaces to disseminate the own factories, being responsible for tens of thou brand's idea of itself. In rhis section of the bool\. sands of Full-time, permanent employees-began l'lllooh at hovv. in ways both insidious and oven, w looh: less like the route to success and more this corporate obsession with brand identity is lihe a clunky liability waging a war on public and individual space: on At around this same time a new hind of cor public institutions such as sdwols. on youthful poration began to rival the traditional all-Ameri identities. on the concept of nationality and on can manufacturers for rnarl\et share: these were the possibilities for unmarl\eted space the Nil\es and 1\llicrosofts. and later. the Tommy Hilfigers and lntels. These pioneers rnade the THE BEGINNING OF THE BRAND bold claim that producing goods vvas only an It's helpful to go bach. briefiy and lool\ at incidental pan of their operations. and that where the idea of branding first began. rhough thanhs to recenr victories in trade liberalization the words are often used interchangeably. brand· and labor-law reform. they vvere able to have ing rtncl aclverrising are nor the same process their products rnade for· them by contractors. Aclvcrt1sing any given product is only one pan of many of them ovet"Seas. What these companies branding·s grand plan, as at·e sponsorship and produced primarily vvere nol things. they said. logo licensing. Thin h. of the IJrand as the core buL inwges of their· brands. Their real vvork lay meaning of r1·1e modern corporation. and of the not in tllanufacruring but in marhcting. This for advertisement as one vd1icle used to convey that mula. needless ro say. has proved enonTwusly rneaning to tile 'Nor·ld profitable, and its success has companies CO!l)" The l'irsr ma.ss-marl.;,cting campaigns. start !JEting tn a race tmvard weightlessness: whoever ing in tile second hZtlf of the nineteenth century. 242 CHAPTER 5 Style had more to do with advertising than with brand act the new and unsettling anonymity of pach ing as we understand it today. Faced with a range aged goods. "Fam\liar personalities such as Dr. of recently invented products-the radio, phono Brown, Uncle Ben, Aunt Jemima, and Old Grand graph, car, light bulb and so on-advertisers had Dad came to replace the shopheeper, who was more pressing tasks than creating a brand iden traditionally responsible for measuring bulk foods tity for any given corporation: first, they had to for customers and acting as an advocate for prod change the way people lived their lives. Ads had ucts ... a nationwide vocabulary of brand names to inform consumers about the existence of replaced the small local shopheeper as the inter some new invention, then convince them that face between consumer and product." After the their lives would be better if they used, for exam product names and characters had been estab ple, cars instead of wagons, telephones instead lished, advertising gave them a venue to speal'.. of mail and electric light instead of oil lamps. directly to would-be consumers. The corporate Many of these new products bore brand "personality," uniquely named, pachaged and names-some of which are still around today advertised, had arrived. but these were almost incidental. These products For the most part, the ad campaigns at the were themselves news: that was almost adver end of the nineteenth century and the start of the tisement enough. twentieth used a set of rigid, pseudoscientific for The first brand-based products appeared at mulas: rivals were never mentioned, ad copy used around the same time as the invention~based declarative statements only and headlines had to ads, largely because of another relatively recent be large, with lots of white space-according to innovation: the factory. When goods began to be one turn-of~the~century adman, "an advertise produced in factories, not only were entirely new ment should be big enough to make an impres products being introduced but old pmducts sion but not any bigger than the thing advertised." even basic staples-were appearing in strikingly But there were those in the industry who new forms.