SUSTAINABILITY REPORT 2020 BUILDING FOR A Better Future KEY Performance
Company Growth & Achievements Highlights
S$910.5 Green Buildings million in revenue 5 Greenmark Certified Buildings
• Revenue from sale of development properties: • Sinar Mas Land Plaza – BSD City S$742.4 million • MyRepublic Plaza BSD City • Rental & Related Income: S$113.4 million • Green Office Park 9 BSD City • Revenue from hotel and golf operations: • Green Office Park 1 BSD City S$11.8 million • Sinar Mas Land Plaza – Jakarta • Revenue from service concession arrangements: S$11.3 million • Others: S$31.6 million
Scope
m2 total GFA in 2020 Projects = 2,747,652 55 6% increase from 20191
Property Guru Indonesia Property Award 2020 • Sinar Mas Land Best Developer Award 2020 Awards • Sinar Mas Land Best Millennial Housing Development Imajihaus at Greenwich Park (BSD City) The Edge Singapore Centurion Club 2020 • Sinar Mas Land • Sinarmas Land Limited Best Housing Development Winner of Company of the Year Caelus at Greenwich Park (BSD City) (Real Estate Sector) • Sinar Mas Land • Sinarmas Land Limited Best High-End Housing Development Winner of Growth in Profit After Tax over Three Years Caelus at Greenwich Park (BSD City) (Real Estate Sector) • Sinarmas Land Limited Winner of Highest Profit After Tax Growth Property Guru Asia Property Awards 2020 (Real Estate Sector) • Sinar Mas Land Best Developer Award 2020 (Indonesia) • Sinar Mas Land BCI Asia Award 2020 Best Housing Development (Indonesia) • Sinar Mas Land Caelus at Greenwich Park by BSD City Top 10 Developers 2020 Indonesia
FIABCI Indonesia REI Excellence Awards 2020 • Sinar Mas Land Gold Winner for Green Office Park 1 Building Office Building category
1 Based on revised GFA figure (due to changes in calculation methodology) for 2019 Governance Highlights
0 0 reported cases of non-compliance reported cases of corruption • market communications and product information • health and safety impacts of BSDE’s product and services • all relevant social and economic laws and 0 regulations significant fines/non-monetary sanctions • all relevant environmental laws and regulations imposed on company
HR Highlights
3,742 Total Employees Average training hour per3.25 employee
100% 72% 2,655 1,087 (71%) male (29%) female Return to Work Rate 100% full time from Maternity/Paternity Leave
No variation in level of minimum wage between male and female employees KEY Performance
Health and Safety Highlights
Customer and Public Health Safety 3 • Number of injuries to members of the public: reported cases decrease of work-related injuries under the Asset Management, Commercial and Retail from 8 in 2019 to 6 in 2020 Hospitality Group • Number of dangerous occurrences: decrease from 35 in 2019 to 30 in 2020
Community and HR Environmental Initiatives
HR ENVIRONMENTAL INITIATIVES
200 72% trees planted through BSD Green Festival in single-use plastic bottles as a result of the (No biopori holes were developed since offline #lessplastic initiative by SML and BSDE2 activity was limited due to COVID-19 pandemic)
COMMUNITY SERVICE HIGHLIGHTS
interactive
225 training/activities schools 215
benefitted from Gerakan Sekolah conducted in BSD knowledge house Menyenangkan (GSM) activities
165 market managers 13 IT students graduated 16,150 related sellers and 6 employed
benefitted from Pasar Rakyat School from Techpolitan IT Programming Scholarship
2 This decrease can also be attributed to fewer in-person meetings and events due to COVID-19 restrictions
04 Building for a Better Future ENVIRONMENT SERVICE HIGHLIGHTS
Energy 190,864,429 kWh 114.46 kWh/m2 Total Energy Consumption Overall Energy Intensity by GFA Occupied 24% decrease from 2019 13% decrease from 2019 8,510,789 kWh 103.00 kWh/m2 Green Building Energy Consumption Green Building Energy Intensity 5% increase from 2019 by GFA Occupied 7% increase from 2019
GHG Emission 2 137,740 tonnes CO2e 0.083 tonnes CO2e/m Total GHG Emissions Overall GHG Emissions Intensity 24% decrease from 2019 by GFA Occupied 13% decrease from 2019
tonnes CO e/m2 6,133 tonnes CO2e 0.074 2 Green Building GHG Emissions Green Building GHG Emissions Intensity 6% increase from 2019 by GFA Occupied 7% increase from 2019
Water 5,190,371 m3 1.07 m3/m2 Total Municipal Water Consumption Overall Municipal Water Intensity 116% increase from 2019 by GFA Occupied 3 15% decrease from 2019
90,205 m3 1.09 m3/m2 Green Building Municipal Water Consumption Green Building Municipal Water Intensity 2% decrease from 2019 by GFA Occupied 0.4% decrease from 2019
Recycle & m3 Reused Water Recycle526,401 & Reused Water 3% decrease from 2019 13.2 mg/l = Average of BOD Effluents 16% decrease from 2019 % Total10 Water Consumption 54% decrease from 2019
3 2020 total municipal water consumption figure includes data on Kota Deltamas, an integrated township development. Since there is no data on GFA Occupied, the water intensity by GFA is excluded from the computation figure
Sinarmas Land Limited Sustainability Report 2020 05 Contents
02 KEY PERFORMANCE
08 ABOUT SINARMAS LAND
10 CHAIRMAN AND CEO STATEMENT
12 ABOUT THE REPORT Scope Expansion Board Statement
14 OUR APPROACH Sinarmas Land’s Sustainability Vision Governance & Risk Management Materiality and Stakeholder Engagement Stakeholder Engagement Material Sustainability Topics 2020
21 BEST IN CLASS REAL ESTATE Providing Excellent Facilities and Services Attention to Customers and Occupational Health and Safety Setting Programs to Achieve Sustainable Development Compliance to All Related Regulatory Requirements
31 CLIMATE CHANGE & THE ENVIRONMENT Optimising Building Operation to Achieve Clean Environment Providing and Facilitating Various Type of Public Transportation Providing and Maintaining Green Open Space Responsible Waste Management Program
41 SUSTAINABLE COMMUNITY Engagement Program for All Stakeholders Improving Community Welfare in Surrounding Development Area
45 EDUCATIONAL PATRONAGE Initiating Programs to Support Knowledge Enhancement Improving Educational Method and Facility
48 APPENDIX A: NOTES FOR SUSTAINABILITY PERFORMANCE DATA
54 APPENDIX B: GRI CONTENT INDEX
06 Building for a Better Future Abbreviations
Abbreviations Explanations AM Asset Management ARC Audit and Risk Management Committee BCA Building and Construction Authority of Singapore CMC Crisis Management Committee Comm Commercial ERMC Executive Risk Management Committee ESG Environmental, Social and Corporate Governance GFA Gross Floor Area GHG Greenhouse Gas GOP Green Office Park GRI Global Reporting Initiative GSM Gerakan Sekolah Menyenangkan (Fun School Movement) HSE Health, Safety, Environment ITC International Trade Centre Jabodetabek or JBDTK The Greater Jakarta metropolitan area (an acronym of Jakarta-Bogor-De- pok-Tangerang-Bekasi) IDX Indonesia Stock Exchange LEED Leadership in Energy and Environmental Design MSMEs Micro, Small and Medium Enterprises OHS Occupational Health Safety PIC Person-in-Charge RH Retail and Hospitality RTH Ruang Terbuka Hijau (Green Open Space) Rumah Pintar Knowledge House SBU Strategic Business Unit SDGs United Nation’s Sustainable Development Goals SGX Singapore Exchange Limited UNGC United Nations Global Compact WFH Work-from-Home
Sinarmas Land Limited Sustainability Report 2020 07 ABOUT Sinarmas Land
Listed on the Singapore Exchange and as at 31 December 2020. In addition, privately developed townships headquartered in Singapore, Sinarmas BSDE is the largest shareholder of in Indonesia with development Land Limited (“SML”) is engaged Dana Investasi Real Estat Simas Plaza rights to approximately 5,950 in the property business through its Indonesia (“DIRE”), the biggest listed hectares of land. It comprises developments and investments in Real Estate Investment Trust (“REIT”) residential estates and commercial Indonesia, Malaysia, China, Australia on the Indonesia Stock Exchange, sub-town centres that include and the United Kingdom. following the restructuring of our commercial and industrial facilities, listed associated company, PT Plaza schools, hospitals, parks and other In Indonesia, SML is one of the largest Indonesia Realty Tbk (“PLIN”), in 2019. amenities. Located in Tangerang property development companies by The Indonesia division is engaged in all Regency, approximately 25km to land bank and market capitalisation. sub-sectors of the property business, the southwest of Jakarta, BSD City is SML operates mainly through three including township development, well-connected to Jakarta and other public listed Indonesia subsidiaries, residential, commercial, industrial and parts of Greater Jakarta by toll roads namely PT Bumi Serpong Damai hospitality-related properties. and railways. BSDE disclosures make Tbk (“BSDE”), PT Duta Pertiwi Tbk up a large portion of this report. (“DUTI”) and PT Puradelta Lestari Tbk Our most material development (“DMAS”) – with a combined market is BSDE’s flagship development, For more information, please refer capitalisation in excess of S$5.1 billion BSD City. It is one of the largest to SML’s Annual Report 2020.
SINARMAS LAND LIMITED’S PROPERTY BY MARKET SEGMENTS
RESIDENTIAL COMMERCIAL RETAIL HOTEL INDUSTRIAL (Landed & high-rise)
Modern Market Trade Centres
Shophouses, Malls Offices MARKET SEGMENT
Business Loft
Low Medium High
08 Building for a Better Future NETWORK OF OPERATIONS Portfolio Overview
City & Township 5 Properties Total Assets (S$) 8,066.7 million Convention 1 Centre Revenue (S$) Residential 910.5 million 23 Properties
Hotels, Resort & 15 Golf Courses Across 24 cities
Retail & 23 Trade Centres Over 46 million sqm Commercial of prime land bank 17 Properties
Industrial 3 Properties 1 Goal Building for A Better Future
Sinarmas Land Limited Sustainability Report 2020 09 CHAIRMAN AND CEO Statement
FRANKY OESMAN WIDJAJA MUKTAR WIDJAJA Executive Chairman Executive Director and Chief Executive Officer
Dear Valued Stakeholders,
In 2020, the business world was caught to live. As governments worldwide Since then, the Group has initiated off-guard by the level of upheaval and announced different form of lock- and undertaken many preventive and disruption the COVID-19 health crisis down and social restriction measures, precautionary measures to curb the brought. As repercussions from the the normalising of working from home spread of the virus. Other than issuing pandemic continue to unfold, they arrangement had led many to expand health kits that consist of surgical serve as a reminder to always expect and transform their residential spaces. masks, face shields and gloves to the unexpected. Sinarmas Land every employee, our employees were Limited (“SML” or “the Company”) COMBATING THE also instructed to adopt a flexible and its subsidiaries (collectively PANDEMIC TOGETHER work-from-home arrangement, “the Group”), along with the rest replace physical meetings with of the business communities, found As one of the largest real estate web-based conferencing platforms ourselves needing to reassess our developers in Indonesia, we adopt a and practice social distancing. The plans and priorities as the impacts of nimble and reactive business model physical office area and workstations COVID-19 were unveiled. that allows us to respond rapidly were thoroughly sanitised regularly. and efficiently to any unexpected In addition, we conducted routine Like many other industries, the circumstances or changes. Upon COVID-19 screening tests for our real estate industry was negatively receiving news that the COVID-19 employees working in the front line impacted in multiple different ways. virus had reached Indonesia, our and for those that commute via public Substantial changes were made Crisis Management Committee transport. to previously busy workplaces and (“CMC”) immediately galvanised the crowded retail locations to make COVID-19 response task force and Property managers were tasked with them safe and regulatory compliant, began integrating action plans with ensuring our premises remained resulting in an extended period of low inputs from all business units. The accessible and open to tenants and human traffic and decreasing recurring safety of our key stakeholders such customers, with minimal disruption, income. On the flip side, people as employees, tenant, customers, through safety measures such as realised that residential dwellings governments and communities took mandatory temperature scanning via had become more than just a place priority in these plans. thermal scanner, adhering to safe
10 Building for a Better Future social distancing, provision of hand and GFA Occupied covered in this make strategic investments into sanitisers, tracking procedures and report have changed by 6% and -12% local infrastructure and participate distribution of information. To render to 2.75 million m2 and 1.67 million m2 in community engagements and assistance to the local government respectively. The increase in GFA is development initiatives across our and surrounding communities, the in line with SML’s disclosure roadmap operating areas. As a founding Group donated COVID-19 rapid test that outlines our sustainability corporate member at Green kits, personal protective equipment, reporting scope expansion progress Building Council Indonesia, SML is surgical masks, face shields, and future scope expansion targets. committed to embed sustainable thermometer guns and portable Through this roadmap, we target development into our core business handwash facilities. Also, the Group to cover the entire Indonesia strategy, specifically through handed out food and supplement to operations and properties by 2021 incorporating “Green” building people that suffered from economic and internationally by 2022. design and technological innovation hardship due to the pandemic, as in our products while continuing to be well as gift hampers to COVID-19 Other than expanding our scope, profitable. These initiatives and efforts patients and healthcare professionals we conducted a materiality review in have been recognised in Indonesia who worked tirelessly during this 2020 to reassess if our existing focus and internationally. challenging period. areas and topics were still relevant to us. This review was completed even APPRECIATION REASSURANCE OF OUR though we did not conduct a large- SUSTAINABILITY COMMITMENT scale materiality assessment similar to As COVID-19 ravages the lives of that of 2019 where we engaged our millions around the world, many The happenings of 2020 have further stakeholders through various focus healthcare workers and other frontline reaffirmed our commitment to continue group discussions and surveys. The essential workers risk their lives to investing towards our sustainability result from 2020 materiality review ensure that we are well-taken care of vision. Developed in 2017, SML’s highlighted that due to the ongoing during this difficult period. We would Sustainability Vision is based on four COVID-19 pandemic, most of our like to salute all frontline medical and foundation pillars, being “Best in stakeholders’ concerns were focused essential workers for their dedication Class Real Estate”, “Climate Change towards health and safety, hereby and services while extending our & The Environment”, “Sustainable validating that our four foundation sympathies to those that have lost Community”, and “Educational pillars continue to remain relevant. their lives or livelihoods. In addition, Patronage”. These pillars are mapped we are thankful to all stakeholders for to the relevant United Nation’s Upon understanding the needs of their unwavering trust and support. Sustainable Development Goals our stakeholders, we placed more (“SDGs”) with details spelt out later in emphasis on their safety and well- Moving forward, 2021 will present this report. being. Hence, we are glad to report numerous opportunities to re-evaluate that there were no severe health and our operations and initiatives in This is SML’s fourth sustainability report safety incidents involving our staff, response to the COVID-19 situation and serves as an important tool to customers and tenants. Also, the and our stakeholders’ needs. We measure, manage and communicate well-being and progress of the local are excited to continue finding ways our sustainability performance to communities within and surrounding to work with you to create greater every stakeholder. As sustainability our developments are key to SML’s economic, environmental and social disclosure continues to increase in sustained prosperity and success. value for Indonesia and beyond. prominence globally, we aim for Because of that, we continue to consistent improvement, transparent disclosure and expansion of scope by aligning with international and national guidelines such as the Global Reporting Initiative (“GRI”) Standards and the 2016 SGX Sustainability Reporting Guide.
This year, we have expanded the scope by including landed houses to the existing disclosed buildings and projects within BSD City and FRANKY OESMAN WIDJAJA MUKTAR WIDJAJA the Jabodetabek area. Following the Executive Chairman Executive Director and expansion, our gross floor area (“GFA”) Chief Executive Officer
Sinarmas Land Limited Sustainability Report 2020 11 ABOUT the Report
This report covers the period from additional comparative information since included more operations into 1 January 2020 to 31 December to the sustainability community. In the report each year and rolled out 2020 (“FY2020”) and shall review all addition, GRI standards help us to additional sustainability initiatives aspects of our sustainability work ensure the accuracy, reliability, clarity, and reporting practices throughout and performance for FY2020, starting and comparability of the information the Group. We aim to cover all of with materiality and stakeholder presented in this report. our operations’ developments and engagement, followed by discussion properties in Indonesia by 2021 and of our performance, practices and SCOPE EXPANSION internationally by 2022. Last year, we initiatives within each of Sinarmas expanded the scope to include JBDTK Land’s four foundation pillars. We Starting from our first sustainability and this year, we further expand continue to report in line with the report back in 2017, Sinarmas Land’s to include landed houses in those GRI standards and the SGX listing sustainability practices and scope areas. Below is a roadmap of SML’s requirements. We are of the opinion have expanded significantly as we sustainability progress regarding our that GRI remains the most relevant mature and grow in our sustainability reporting scope expansion and future and internationally recognised journey. Initially, our coverage was scope expansion targets. framework, allowing us to contribute limited to just BSD City. We have
BSD City JBDTK Outside JBDTK
2017 Building (AM, RH, Comm) • Green Buildings
2018 Building (AM, RH, Comm) • Green Buildings • Non-Green Buildings
2019 Building (AM, RH, Comm) Building (AM, RH, Comm) • Green Buildings • Green Buildings • Non-Green Buildings • Non-Green Buildings Landed Houses
2020 Building (AM, RH, Comm) Building (AM, RH, Comm) • Green Buildings • Green Buildings • Non-Green Buildings • Non-Green Buildings Landed Houses Landed Houses
2021 Building (AM, RH, Comm) Building (AM, RH, Comm) Building (AM, RH, Comm) • Green Buildings • Green Buildings • Green Buildings • Non-Green Buildings • Non-Green Buildings • Non-Green Buildings Landed Houses Landed Houses
12 Building for a Better Future Buildings under property management will be sorted into 7 categories:
Green High-Rise Non-Green Buildings Buildings Buildings
Retail & Residential & Trade Commercial Hospitality Township Centres
We have not sought external For any questions regarding and Stakeholder Engagement” in assurance for this report; however, this report, please contact page 18 and “Engagement Program we continue to focus on improving Muhammad Reza Abdulmajid, for All Stakeholders” on page 41. our data collection processes and Chief Risk Officer, Sinarmas Land at controls to be ready for this step in [email protected]. We continue to use GRI as one of the the future. To quantify our FY2020 most commonly used internationally report’s scope expansion, we used BOARD STATEMENT recognised frameworks and will GFA and GFA Occupied as a yardstick update our disclosures based on for measurement. Our total GFA in The Board of Sinarmas Land continues to new developments in the standards. FY2020 increased 6% to 2.75 million take responsibility for this sustainability We also keep our strategy and m2 following the inclusion of new report and remain active in its preparation. report up-to-date with directives by projects such as GOP 1, QBig Block G. This report has been prepared following institutions such as the United Nations However, GFA Occupied decreased the GRI Standards: Core Option. It also Global Compact (“UNGC”) and the 12% to 1.67 million m2 due to decline meets the requirements of the 2016 Brundtland Commission, and continue in occupancy of office buildings and SGX Sustainability Reporting Guide in all to track our progress against the ITCs (Trade Centres) which were material aspects. SDGs. We remain a signatory of the closed for several months during the UNGC through the Indonesia Global COVID-19 pandemic. The Board remains active in reviewing Compact Network (“IGCN”). and revising, if necessary, Sinarmas Land’s We recommend reading this report strategy and approach to sustainability, The Board does not preside over together with SML Annual Report which guides the sustainability efforts of sustainability efforts in isolation due 2020, which provides key information the Group and the content of this report. to the need to integrate sustainability on our financial performance, as well The Board has endorsed the material into all aspects of the Group’s activities. as additional detail on our corporate ESG topics for our 2020 report and is The Board continuously engages governance and risk management. agreeable to the additional emphasis on with the Audit and Risk Management Both reports are critical communication health and welfare matters. Committee (“ARC”) to provide materials in our ongoing engagement oversight on significant environmental, with stakeholders. The Board’s endorsement takes into social and governance issues that consideration the results of our 2020 might potentially impact SML’s long- This report uses standard units of materiality review and stakeholder term business objectives. The ARC, measurement. Conversion factors, engagement activities. Details of our in turn, reviews SML’s sustainability where required and applicable, are stakeholder engagements can be programs and keep the Board updated explained in their respective sections. found under the sections “Materiality on all relevant developments.
Sinarmas Land Limited Sustainability Report 2020 13 OUR Approach
IN THIS SECTION SINARMAS LAND’S Environment” is our pillar dedicated SUSTAINABILITY VISION to the crucial global issue and our Sinarmas Land has invested significant contribution to global climate resilience. amount of time and effort towards our Sinarmas Land developed its Under “Sustainable Community”, we sustainability practices in the belief sustainability vision in 2017, which commit to support local communities that it is our responsibility to do the represents our sustainability principles and invest in various positive, right thing for our stakeholders and and core business strategies. Since impactful community projects. Finally, the environment. This section details then, we have constantly reviewed our “Educational Patronage” demonstrates Sinarmas Land’s sustainability vision sustainability vision’s relevance on a our promise to advance education levels and approach and how that aligns yearly basis. and increasing opportunities for our with our core values. We also describe local communities. our sustainability governance Our vision consists of four foundation structure and how we conducted our pillars. The “Best in Class Real Estate” Our policies, practices, initiatives and materiality review and stakeholder pillar is anchored in our business targets focus on achieving this vision engagement in 2020. activities as we strive to provide top for Sinarmas Land‘s stakeholders. Each quality real estate and excellent value business, operations or sustainability to support socio-economic growth in related decision is made whilst Indonesia. “Climate Change & The considering this sustainability vision.
SINARMAS LAND’S SUSTAINABILITY VISION
BEST IN CLASS CLIMATE SUSTAINABLE EDUCATIONAL REAL ESTATE CHANGE & THE COMMUNITY PATRONAGE ENVIRONMENT By providing state-of- the We recognise the need to As part of our commitment We are committed in art facilities and services mitigate climate change towards the Indonesian ensuring that everyone of the highest quality and are in a position to people, we actively engage within the communities of and with excellent value, contribute positively to with our stakeholders and operations, independent we are making a unique Indonesia’s commitments work on a number of large of their gender or age, and contribution to the under the Paris Climate scale community projects. at thier own discretion, prosperity of current and Agreement. has equal access to our future generations, as well education ecosystem. as to Indonesia as a whole.
SINARMAS LAND’S SUSTAINABILITY GOVERNANCE AND CORE VALUES
our new developments and forward- AEON Mall BSD City) spaces, looking city planning support the residential properties, in accordance area’s regeneration through increased with leading engineering and BEST IN CLASS REAL ESTATE access to economic activities, environmental standards; and thereby building a stronger and more • contributing to the development Our Best in Class Real Estate pillar is resilient local economy. This has been of modern physical and the top priority for Sinarmas Land. We particularly important in 2020 due to public transport infrastructures, believe that by providing state-of-the- national movement restrictions that including schools, hospitals and art facilities and services of the highest have limited access to economically neighbourhood markets quality, we are able to create value generating activities such as retail and for our business, stakeholders and leisure. Specifically, under this pillar, we These activities are aligned with SDGs communities. Our developments and are committed to: number: properties provide safe, accessible and • being the best-in-class city planning convenient spaces that allow people (as represented by BSD City in its who use them to live, work and play in entirety); comfort, thereby contributing to the • developing top-quality offices, positive socio-economic environment commercial (e.g. Indonesia in areas that we operate. In particular, Convention Exhibition), retail (e.g.
14 Building for a Better Future Metric Coverage Baseline Target Baseline year vs 2020 Energy Energy Green 2017 5% reduction -10% CLIMATE CHANGE & Intensity Buildings in 8 years or THE ENVIRONMENT by 2025 As one of the largest real estate developers in a climate-sensitive Energy High-Rise 2019 3% reduction -9% country such as Indonesia, Sinarmas Intensity Buildings in 8 years or Land is acutely aware of the need to by 2027 mitigate and adapt to climate change. Emissions Emission Green 2017 5% reduction -10% Our industry is a significant contributor Intensity Buildings in 8 years or to Greenhouse Gas (“GHG”) emissions. by 2025 Hence, we are committed to manage our GHG emissions as part of our Emission High-Rise 2019 3% reduction -9% responsibility to address this global Intensity Buildings in 8 years or challenge and contribute to Indonesia’s by 2027 commitments under the Paris Climate Water Water Green 2017 10% reduction -19% Agreement. Specifically, we are Intensity Buildings in 8 years or committed to: by 2025 • steadily growing the percentage of developments built that follows Water High-Rise 2019 2% reduction -18% internationally recognised “Green” Intensity Buildings in 8 years or standards (e.g. BCA Green Mark, by 2027 LEED, Greenship); • continue to develop public transport and logistics facilities We have set the following targets with 2019 as our baseline in our efforts to excel within its projects to minimise in this area of focus. We note that progress has been slightly delayed due to unnecessary carbon emissions COVID-19 restrictions and prioritising the focus on this crisis: during transportation of humans and goods; and • contribute by any means possible to No Description Types of 3-year target Baseline vs the decarbonisation of Indonesia’s Target 2020 economy (e.g. through energy- 1 Tree Planting Number of To plant 31,803 new 22% saving efforts within our projects, (Township, trees planted trees lobbying, collaboration with Residential & industry peers) Commercial)
2 These activities are aligned with SDGs 2 Ruang Terbuka Number of 1,420,110 m 7% number: Hijau (“RTH”) developed or Green Open RTH (Public & Space Private) 3 Biopori Number of 17,916 6% (Residential & biopori holes Commercial) 4 Public Transport Number - Bus stop: 20% 9% Program for of Bus increase from BSD City Stops and existing units Passengers - Passengers: 5.5% 28% increase per annum from base year passengers 5 Length of Number of 9,749 metres 0% Pedestrian developed walkway pedestrian length
Sinarmas Land Limited Sustainability Report 2020 15 OUR Approach
SUSTAINABLE COMMUNITY We believe that a community can These activities are aligned with SDGs number: and should grow with the businesses operating within and around it. The Indonesian people are a key contributor to our success, and it is our duty to contribute positively back to society. We are committed to: We have set the following targets with 2019 as our baseline in our efforts to • creating jobs and business excel in this area of focus: opportunities within BSD City and beyond; No Description Types of 5-year target Baseline vs • improving the surrounding Target 2020 community’s well-being by 1 IT Coding Number of 100 students 13% enhancing their entrepreneurial School scholarship skills and capabilities; 80% employment rate 8% Scholarship receivers • ensuring the sustainability of Micro, Small and Medium Enterprises 2 Pasar Number of Activities: 60 10% (“MSMEs”) businesses within SML’s Rakyat events surroundings by introducing Digital School Payment System; Number of Market Managers: 2,400 7% • promoting a healthy and clean participants lifestyle; and • conducting capacity building activities for MSMEs at SML’s modern markets
EDUCATIONAL PATRONAGE Sinarmas Land believes that These activities are aligned with SDGs number: knowledge and education are the most important prerequisites for the sustainable development of our society. In addition, we believe that education should not be a privilege afforded by a few but a right for all, We have set the following targets with 2019 as our baseline in our efforts to independent of their race, gender or excel in this area of focus: age. We are committed to: • investing in state-of-the-art No Description Types of 5-year target Baseline vs educational facilities in and Target 2020 around BSD City; ensuring 1 Gerakan Sekolah Number of 500 Schools 45% students are well-prepared for Menyenangkan schools with green the growing demand of current (“GSM”)* habit program and future modern job markets through various initiatives, such 2 BSD Knowledge Number of 860 interactive 25% as providing scholarships for House (Rumah Pintar) activities activities from computer programming; and all centres • improving the learning process in 3 Berantas Buta Quran Number of 1,500 0% Primary and Secondary Schools (Learn How to Read participants participants through teacher training programs, the Quran) ** as well as economic and cultural knowledge programs for local *) This program ended in 2020 and will be replaced by the “Bina Sekolah” program. communities near SML projects **) This program has been postponed due to the COVID-19 pandemic.
16 Building for a Better Future GOVERNANCE & RISK with direct guidance and involvement Following the integration of MANAGEMENT from the Company’s management sustainability principles into our team. Our sustainability structure existing risk management structure, SML has a strong corporate culture, and comprises senior management, middle sustainability considerations form a our sustainability strategy interweaved management and employees from part of our decision-making process. with our core values which are: various functions. Our Executive Risk Management of all levels are regularly • Positive Attitude Management Committee (“ERMC”) updated on key developments and • Integrity comprises 15 senior leaders from changes that may potentially affect • Commitment different strategic business units our operations and performances, • Continuous Improvement (“SBU”) and support functions. We along with any follow-up progress • Innovation have identified three Person-in- and mitigation actions taken. We • Loyalty Charge (“PIC”) with their roles and reviewed and mapped the most responsibilities clearly spelt out, each significant issues to our Enterprise We believe that sustainability can being responsible for overseeing the Risk Management (“ERM”), except only be truly achieved once it is fully Company’s respective environmental for specific environmental topics, integrated into our operations and and social, employment and economic such as risks relating to waste decision-making processes. Building on functions. They are supported by management and the materials used that belief, our sustainability initiatives process owners of the respective in our construction activities. These have been integrated into the Group’s sustainability topics and programs. omitted topics will be reviewed for overall governance and operations, inclusion in our 2021 risk assessment and sustainability program.
Environmental 1 Board Secretariat: Enterprise Risk and Social Managements (ERM)
2 Audit Committee (AC) Employment
3 Executive Risk Management Committee (ERMC) Economic
ROLES & RESPONSIBILITIES OF BOARD AND COMMITTEES
1 2 3 Provide oversight on significant Review SML sustainability Agree on sustainability environmental, social and program and reports and ensure program & target and governance issues that might full company support towards review the performance impact SML long-term business sustainable development. achievement on semi-annual objective. basis.
Sinarmas Land Limited Sustainability Report 2020 17 OUR Approach
MATERIALITY AND STAKEHOLDER ENGAGEMENT behaviours such as increased working STAKEHOLDER ENGAGEMENT from home and placing a higher 1. Context review and stakeholder priority on safe and healthy living and In 2019, we undertook an extensive engagement 2020 working environments. review of our material sustainability issues through a comprehensive The 2020 context review and These findings were translated into stakeholder engagement which stakeholder engagement aim an internal stakeholder engagement included focus groups and surveys, to determine the relevancies of survey, requesting stakeholders to rank resulting in the revision of our our four pillars and material ESG sustainability topics on a scale of least materiality matrix. topics identified to the current to most important. There were 145 sustainability landscape and respondents to the survey, representing In 2020, we revisited our material emerging trends. This involved a balanced mix of employment across sustainability topics as part of our three steps: the Group. According to the survey practice of keeping these topics 1. Desktop context review results, topics of most importance to the relevant. This year, we conducted 2. Internal stakeholder engagement stakeholders that responded includes: desktop research and analysis to survey waste management, GHG emissions, review our sustainability work in 3. Management validation session workplace health and safety, customer the context of global, regional health and safety, anti-corruption and and industry developments and The desktop context review involved indirect economic impacts. supplemented this research with a landscape analysis of recent various stakeholder engagement developments and sustainability The context review and stakeholder surveys (Note that our usual trends, both globally and regionally. engagement exercise indicate that customer and tenant survey was not This analysis included developments our 2019 sustainability topics remain conducted in 2020 due to COVID-19 in sustainability reporting best relevant. To supplement our disclosure, restrictions. Please refer to our practice, such as the World Economic we will share, in greater detail, initiatives 2019 report for the most recent Forum’s report entitled “Toward implemented by the Group to safeguard customer and tenant engagement). Common Metrics and Consistent our stakeholders against the COVID-19 Thereafter, we discussed our findings Reporting of Sustainable Value pandemic later in the report. with the Company’s management Creation”, the creation of the team to validate and approve the Value Reporting Foundation by the 2. Employee Engagement Survey selection of material sustainability Sustainability Accounting Standards topics for 2020. Board (“SASB”) and the International Every year, the Group will conduct Integrated Reporting Council an employee engagement survey for Our materiality review aligns with (“IIRC”) and recent consultations on all permanent and retired contract GRI’s Principles for Defining Report changes to the materiality definitions employees of staff level and above. Content. Specifically, the Principles in the GRI Standards. The analysis Each question is based on a 4-scale of Stakeholder Inclusiveness was also acknowledged the increasing measurement, and employees were addressed through our stakeholder regulations in both Singapore, driven encouraged to fill the questionnaires engagement surveys. The Principle by MAS and SGX, and Indonesia, through an online application. SML of Sustainability Context was the driven by IDX. In addition, the Human Capital team prepared the aim of our desktop context review, analysis considered changes in the questionnaire based on employee and the Principles of Materiality and real estate sustainability landscape engagement survey best practices Completeness were addressed in such as increasing demand for eco- with the intention of capturing material the management level discussion of efficient buildings, contribution to the issues. In 2020, the participation rate was the results of our context review and development of circular economy via 87.2%, an increase of 9.86 percentage stakeholder outreach. the usage of recycled materials, and points from 2019. The results have the growing prominence issuance of been compiled and presented to green bonds or loans. Responses to the Company’s management team COVID-19 and COVID-19 restrictions before being incorporated into SML’s featured heavily in the analysis, with materiality assessment and material research demonstrating changes in topics in this year’s report.
18 Building for a Better Future MATERIAL SUSTAINABILITY TOPICS 2020
Results from 2020 materiality review indicate that 2019 topics remain relevant to our stakeholders. Hence, there are no changes to the sustainability pillars, areas of focus and material GRI topics for 2020 report.
5 A
C
4 F K,L B E,H J
3
G,I D
Influence Level 2
1
1 2 3 4 5
Significance Level
A Providing Excellent Facilities & Services G Providing and Facilitating Various Type of Public Transportation B Setting Program to Achieve Sustainable Development H Responsible Waste Management Program
C Attention to Customers and Occupational I Engagement Program for All Stakeholders Health & Safety J Improving Community Welfare in Surrounding D Comply to All Related Regulatory Development Area Requirements K Initiating Program to Support Knowledge E Optimizing Building Operation to Achieve Enhancement Clean Environment L Improving Educational Method and Facility F Providing and Maintaining Green Open Space
Sinarmas Land Limited Sustainability Report 2020 19 OUR Approach
MAPPING MATRIX TOPICS most material issues to our business materiality assessment and any other TO GRI STANDARDS and stakeholders, into SML’s four aspect of our report and Sinarmas foundation pillars. Subsequently, we Land’s sustainability efforts. Please The updated materiality matrix was mapped the corresponding GRI topics contact Muhammad Reza Abdulmajid, reviewed and approved by both our to the focus areas the table below. Chief Risk Officer, Sinarmas Land, senior managers and the ERMC. We [email protected]. We have integrated our revised areas We welcome feedback from our look forward to hearing from you. of focus, identified as being the readers regarding the results of our
Sustainability Pillar Area of Focus GRI Topic Best in Class Real Estate Providing Excellent Facilities & Services 201 - Economic Performance 202 - Market Presence 205 - Anti-Corruption 401 - Employment 402 - Labour-Management Relations 405 - Diversity and Equal Opportunity Setting Program to Achieve Sustainable 201 - Economic Performance Development 203 - Indirect Economic Impacts Attention to Customers and Occupational 403 - Occupational Health and Safety Health & Safety 416 - Customer Health and Safety Comply to All Related Regulatory 307 - Environmental Compliance Requirements 416 - Customer Health and Safety 417 - Marketing and Labelling 419 - Socioeconomic Compliance Climate Change & The Optimizing Building Operation to Achieve 301 - Materials Environment Clean Environment 302 - Energy 303 - Water and Effluents Providing and Maintaining Green Open Space 305 - Emissions Providing and Facilitating Various Type of 305 - Emissions Public Transportation Responsible Waste Management Program 303 - Water and Effluent 306 - Effluents and Waste Sustainable Community Engagement Program to All Stakeholders 413 - Local Communities Improving Community Welfare in Surrounding 203 - Indirect Economic Impacts Development Area 413 - Local Communities Educational Patronage Initiating Program to Support Knowledge 203 - Indirect Economic Impacts Enhancement 404 - Training and Education 413 - Local Communities Improving Educational Method and Facility 203 - Indirect Economic Impacts
20 Building for a Better Future BEST IN Class Real Estate
IN THIS SECTION • Regular building equipment, We continue to be recognised for residential and township our commitment toward meticulous The following section describes an maintenance; planning and design, and am glad to overview of Sinarmas Land’s efforts • Ensure health and safety for share that we were awarded the Best to provide best in class real estate building occupants; Millennials Housing Design (Indonesia and products to our customers. We • Ensure safeness for all properties, Property Award 2020). have identified four areas of focus residences and townships, managed that are vital to our success: by SML; and ensure the availability To complement our products and 1. Providing excellent facilities and of public facilities, such as places of facilities, SML provides the following services worship, malls and hospitals. services to meet the needs of our 2. Attention to customers and customers: occupational health and safety 3. Setting programs to achieve sustainable development 4. Compliance to all related Customer feedback from various channels is regulatory requirements Integrated Customer centrally consolidated and channelled internally to Service the respective team for immediate attention. Led by PROVIDING EXCELLENT our Customer Relations & Service Quality Division, FACILITIES AND SERVICES this ensures that all feedback is received, tracked and appropriately addressed. The ability to meet and exceed our customers’ needs is crucial in our business. We set targets and undertake initiatives to ensure that our product OneSmile is an integrated mobile application for quality standards are maintained OneSmile residents in BSD City with various features such throughout the development to as payments to the Public Utility Board (“PUB”), property management stages. purchasing of tickets for events and theme parks, direct chat function to our customer care For development projects, our team representative, news feed, nearby transportation perform the following to ensure that schedules, food and grocery delivery options, and the quality matches our prospective household maintenance requests. customers’ expectation: • Market research to understand current trends as well as our Mobile customers’ needs and wants; Customer • Perform stringent selection and Service Our mobile customer service allows customers to tender to obtain the best material get hold of our customer care representatives at the vendor and contractor; and touch of a button, regardless of time and location. • Conduct quality assurance checks along the development process.
After the development is completed and handed over to our customer, Front Liner Implementation of the integrated Front Liner the team conducts an after-sales Application Application System (“FAS”) allows frontline staff service to obtain immediate feedback System to direct customer feedback to the appropriate or address any concerns they might business units, monitor satisfaction resolution from have. Transforming our role from a related units of buildings and environments in real developer to property and township time to track and accelerate the complaint resolution manager allow our customers to take process more efficiently. comfort in the continuation of the following services on our properties:
Sinarmas Land Limited Sustainability Report 2020 21 BEST IN Class Real Estate
Our Employees Total Number of Employees by Region Employees are compensated according to their expertise and We recognise that our human capital experience. At SML, the remuneration is an essential asset to continue 1,839 1,553 350 ratio for men and woman (including providing the best products and Top Management & Senior Manager) is services to our customers. As of 31 381 1:1 for all levels. Remuneration includes 538 December 2020, SML employed 1,458 salary, incentives and bonus. a total of 3,742 (2019: 3,727) 1,015 employees, of which 2,655 are male 105 Individuals in Governance Bodies (71%) and 1,087 are female (29%). In 245 by Gender and Age Group general, the nature of our business, BSD City Jabodetabek Other i.e., construction and real estate excluding BSD By Gender By Age Group development, lends itself to a larger Female 30–50 years proportion of men in the workforce. Permanent Temporary (19%) (31%) Despite this challenge, we strive to be an equal opportunity employer by maintaining gender diversity to the Diversity and Equal Opportunity best extent possible. Our employee handbook and employment practices underscore our Our entire workforce comprises of full- Male (81%) >50 years time employees. 1,024 employees, or commitment to fair labour practices. (69%) 27% of the workforce, are hired bases As our Equal Opportunities Policy on employment stipulates, we strictly on a fixed contract or temporary Percentage of employees term. Fixed contracts typically consist prohibit any form of discrimination on per employment category of a one-year term. The breakdown the grounds of race, national origin, by gender according to the type of religion, disability, gender, sexual By Gender employment contract is visualised orientation, union membership and Male Female through the two charts below. political affiliation. We expect all Non-Staff employees to be treated with fairness 93% 7% and respect. Number of Temporary and Permanent Staff Employees, by Gender As of 2020, our governance bodies 60% 40% consisted of 19% female and 81% Managers (Dept Head and Section Head) 1,024 2,718 3,742 male employees. All of the governance 65% 35% bodies’ members are above the age of 1,087 Senior Managers (Div Head) 30, among which 31% are between the 66% 34% ages of 30 and 50. The remaining 69% 843 2,655 are above 50 years of age. Top Management (GDH Above) 244 1,875 81% 19% 780 When examining the breakdown of employees, female employees make By Age Group Temporary Permanent Total up 7% of non-staff (supporting function < 30 years 30–50 years Employees Employees Employees workers), 40% of staff, 35% of managers, > 50 years Male Female 34% of senior managers, and 19% of Non-Staff top management. We are continuing to make efforts to ensure diversity, 11% 75% 14% Among the total number of employees, especially among middle-management Staff 1,839 are based in BSD City, 1,553 in and above. 19% 69% 12% Greater Jakarta or Jabodetabek, and Managers (Dept Head and Section Head) the remaining 350 are based in other In terms of age diversity, 14% of non- 1% 69% 30% regions across Indonesia. We show a staff, 12% of staff, 30% of managers, further breakdown by employment 47% of senior managers, and 69% of Senior Managers (Div Head) contract in the following chart. top management are composed of 53% 47% employees above the age of 50. Top Management (GDH Above) 31% 69%
22 Building for a Better Future New Hires and Employee Retention (2019: 9%). Our belief that diversity equivalent to an overall turnover strengthens our organisation is rate of 25%. The increase in turnover We recognise that welfare and career demonstrated by our recruitments was largely due to impact from development contribute significantly efforts to hire people of different the COVID-19 pandemic, which to the satisfaction and reputation of backgrounds – regardless of age or necessitated rationalisation of our workplace. gender. contract employees, and the closures of Le Grandeur Balikpapan and Le The results of our proactive Our number and rate of new Grandeur Mangga Dua Hotel. engagement with employees show hires, across age groups, genders that there are no significant levels and regions, dropped in 2020 in A further breakdown of metrics of dissatisfaction. In 2020, we hired comparison to 2019. In addition, related to new hires and turnover are 195 (2019: 336) new employees, SML’s turnover rate during the shown below: contributing to a new-hire rate of 5% reporting year was 945 (2019: 424),
New Hire, by Age Group New Hire, by Gender New Hire, by Region
104 83 8 119 76 78 99 18
21%
7% 6% 3% 3% 4% 4% 5% 2% 3% 3% 2% 2% 1% 0.2% 0.5% < 30 years 30–50 years > 50 years Male Female BSD City Jabodetabek Other excluding BSD
No. of new hires No. of new hires No. of new hires Rate of new hires Rate of new hires Rate of new hires (Denominator: total number of employees) (Denominator: total number of employees) (Denominator: total number of Rate of new hires Rate of new hires employees) (Denominator: no. of employees in age group) (Denominator: no. of employees in gender Rate of new hires category) (Denominator: no. of employees in region)
Year-to-Year Rate of Turnover Employee Turnover by Gender Employee Turnover by Region
296 424 945 678 267 255 540 150
26% 25% 365 515 43% 25% 202 18% 35% 191 11% 175 10% 163 14% 14% 139 7% 6% 7% 6% 76 53 7% 11 4% 2018 2019 2020 Male Female BSD City Jabodetabek Other excluding BSD
Total turnover No. of non-voluntary turnover No. of non-voluntary turnover Overall turnover rate No. of voluntary turnover No. of voluntary turnover Overall voluntary turnover rate, for Rate of voluntary & non-voluntary Rate of voluntary & non-voluntary benchmarking with national rates turnover (Denomintor: no. of employees turnover (Denomintor: no. of employees (e.g. MOM in Singapore) in gender category) in region) Rate of total turnover (Denominator: Rate of total turnover (Denominator: total total number of employees) number of employees)
Sinarmas Land Limited Sustainability Report 2020 23 BEST IN Class Real Estate
Benefits and Welfare Family-friendly Employer In addition, the previous cohort of 185 employees who had taken parental Aside from compensation, we offer SML strives to create a family-friendly leave in 2018 also returned to work, a competitive set of welfare and environment through the provision of and 148 of these employees are still benefit schemes, including but parental leave. In 2020, 65 female and employed 12 months later. not limited to insurance coverage, 117 male employees took their maternity healthcare benefits, parental leave, and paternity leaves respectively. As We provide the details, broken down and pension plans. of 31 December 2020, 90% of the by gender, on the statistics above in employees had returned to their work. the following tables:
Return to Work Rate in 2020 Type of Parental No. of employees No. of employees who No. of employees who are Return to Leave who utilised their returned to work in 2020 still on parental leave in work rate parental leave in after their parental leave 2020 (as of 31 Dec 2020) 2020 (as of 31 Dec 2020) Maternity leave for 65 47 18 72% female employees Paternity leave for 117 117 0 100% male employees
Retention Rate Type of Parental No. of employees who returned to No. of employees who returned to Retention Leave work after their parental leave in work after parental leave ended and rate 2019 (as of 31 Dec 2019) were still employed 12 months later (as of 31 Dec 2020) Maternity leave for 50 44 88% female employees Paternity leave for 135 104 77% male employees
Respecting Freedom of Association Above the Minimum Wage 2. Mandatory Defined Contribution and Collective Bargaining Rights Plan (Jaminan Hari Tua) by BPJS Consistent with our belief in providing Ketenagakerjaan SML respects employees’ fundamental appropriate work remuneration, 3. Mandatory Defined Benefit rights to freedom of association and we compensate our employees Plan (Jaminan Pensiun) by BPJS unions. We follow regulation set out based on experience, position, and Ketenagakerjaan by the Indonesian government (as competency. We adhere strictly to ratified by the ILO) which allows trade the government’s minimum wage ATTENTION TO CUSTOMERS unions to represent our employees levels and have eliminated any gap AND OCCUPATIONAL HEALTH for collective bargaining, providing differences between males and AND SAFETY our employees with a way to seek females. remediation for disputes. A total Safety is integral to our product and number of 12 employees (0.4% of Retirement Plans and service excellence. We prioritise our total workforce) are covered by Other Defined Benefits customer and occupational health collective bargaining agreements. safety (“OHS”) through various This is a change from 240 employees SML complies with relevant government initiatives, including safety policies for last year, as the properties (Le regulations in the following manner: employees and processes to monitor Grandeur Balikpapan and Le Grandeur 1. Severance pay for retired and manage incidents. Mangga Dua Hotel) corresponding to employees in accordance with UU the most of those employees are no Tenaga Kerja No.13/2003 longer in operation.
24 Building for a Better Future CASE STUDY KEEPING OUR EMPLOYEES AND TENANT SAFE DURING THE COVID-19 PANDEMIC
Responding to the COVID-19 pandemic is a challenge for any business. Many companies were left scrambling to craft policies and strategies needed to protect their employees and stakeholders from COVID-19 – all while trying to minimise the pandemic’s impact on their Provision of hand sanitiser and protective equipment for employees and visitors businesses. SML realise the urgency of addressing these challenges and did our part to help prevent the further spread of the virus while supporting the needs of our customers, tenants, employees, and communities.
The Group has collaborated with Healthcare Provider (Eka Hospital, SehatQ Clinic, Bumame Clinic) and the respective regional Government (Jabodetabek Area) on the below initiatives and with the aims to: • Protect our employees and limit their exposure to COVID-19 in workplace area; Provision of Serology Test for front liners and employee • Safeguard our tenants’ work location and ensuring the b. Divide the employees in each g. Establishment of COVID-19 sustainability of their business; Division and Function into two Task Force to monitor the • Provide comfort and a sense separate teams and work from implementation of health of security for customers when different locations; protocol; visiting SML properties; c. Implement a flexible Work-from- h. Conduct routine COVID-19 • Support the communities and Home (“WFH”) policy depending screening tests for front liners government program. on the existing condition and and employees who use public government directive; transport; SML undertook the following initiation d. Issuance of COVID-19 health i. Provide health kit for employees to prevent the spread of COVID-19: protocol policies for employees such as surgical mask, face shield such as private and business and hand gloves; 1. Employees: SML has implemented travel policies, online meeting, j. Provide and facilitate COVID-19 the following measures to ensure lunch at employee’s work desk, treatment (PCR swab test, doctor the health and safety of our no social gathering, etc; consultation, medical supplies, employees in their work location: e. Implementation of Geo-Work and vitamins) for employees a. Implement health protocols Attendance and Pandemic with close contact, suspected or within the office, such as Self-Assessment system during positive COVID-19; availability of hand sanitiser, Work-from-Office (“WFO”); k. Circulate regular COVID-19 news, physical distancing facilities f. Implement COVID-19 response awareness and announcement (work-desk divider), and re- procedures for employees and to employees through SML arrangement of work-space daily cases monitoring by the Crisis Management websites, layout; CMC; social media, emails, SMS, and building announcement system.
Sinarmas Land Limited Sustainability Report 2020 25 BEST IN Class Real Estate
2. Tenant & Customers: Numerous health protocols have been implemented in SML properties to support the safe reopening of businesses and public spaces as follows: a. Physical Distancing: i. Visible markings on the floors of elevators, reception area, toilets, and food court; ii. Pre-packed food ready for takeaway and reconfiguring of sitting arrangement in the common dining area. b. Reduce Touchpoints: i. Reduce touchpoint of lift buttons using toothpick or foot pedal button; ii. Implementation of touchless parking system; iii. Upgrading to sensor faucets Keeping tenants and employees safe in toilets and pantries. c. Building Hygiene: i. Hand sanitisers at lift landings, reception area, food courts and other commonly visited areas; ii. Increased cleaning and disinfecting frequency of office spaces, dining areas, toilets, and other common areas. d. Building equipment and maintenance: i. Regular maintenance of heating, ventilation, and air conditioning (“HVAC”) system and cleaning of fan coil unit (“FCU”) and air handling unit (“AHU”) filters; ii. Isolation room (temporary containment for medical emergency use); iii. Additional portable handwash in entrance and other specific Implementing safe distancing measures in Reminding people to protect themselves with areas. public spaces face masks e. Front-line readiness: i. PPE (surgical masks, hand gloves, facial shield, etc.) f. Health awareness: iii. New normal protocol aired on for building and outsource i. COVID-19 Health Protocol public displayed LCD TV in personnel; guidance for tenants; the elevator area; ii. Mandatory temperature check ii. Posters, banners, and signage iv. Circular announcement of at every building entrance at customer/visitor traffic COVID-19 cases incident using a thermal gun or thermal path inside and outside the inside the premises for camera scanner for retail malls. building; tenants.
26 Building for a Better Future 3. Government & Communities: SML (Entrepreneurs Care for the with the COVID-19 vaccination extended the following support to Republic of Indonesia), Tzu program, SML facilitate employees local government and communities: Chi Foundation and KADIN and their families to participate in a. Health kits (rapid test kits, (The Indonesian Chamber of government or private vaccination surgical masks, hand sanitisers, Commerce and Industry); program (in collaboration with related disinfectants, personal protective d. Others (Al-Quran and hampers association, health care and vaccine equipment, face shields, thermo for COVID-19 patients and providers). Currently, the program is guns, portable handwash facilities, healthcare workers). still ongoing while following guidance health protection tools, etc); from the government. The goal is to b. Food and supplement (rice, As a form of concern for our protect employees and families from instant noodles, cooking oils, employees and their families in COVID-19 exposures and reduce basic necessities and vitamins); getting through the pandemic and the number of COVID-19 cases in c. Corporate Partnership - Collaboration to comply with UU No. 6 of 2018 Indonesia. with Pengusaha Peduli NKRI concerning Health Quarantine
COVID-19 Test Traffic at Sehat-Q Healthcare Clinic
2,416 1,806
495 565 457 533 649
199
Jul’20 Aug’20 Sep’20 Oct’20 Nov’20 Dec’20 Jan’21 Feb’21
Numbers of COVID-19 test traffic at a partner clinic
Ensuring Customers’ and and food courts, earthquake drills, and Safety Statistics on Members the Public’s Well-being fire drills with tenants and visitors. of Public in Buildings
We treat all incidents relating to our In 2020, there were 6 injuries and 30 customers and the general public’s dangerous occurrences or near misses 76 well-being very seriously. All incidents involving members of the public in our involving members of the public such buildings or our property management as visitors, occupants and tenants portfolio. All injuries were minor, and 35 are reported as part of our Monthly victims were quickly attended to. This 30 Operations Report, which is submitted marks an improvement compared with to the Divisions Heads and the Group 8 injuries and 35 dangerous occurrences Division Head (CEO). or near misses in 2019. 19 8 6
As part of our Health, Safety, An investigation is carried out after 2018 2019 2020 Environment (“HSE”) awareness each incident, and the results will program for tenants, we organise be filed in an incident investigation Number of injuries regular activities to promote safety report. These reports are presented Number of dangerous occurences/ in our buildings. These include HSE during the respective SBU’s monthly near misses socialisation, placement of safety operations meeting with corrective signage in public spaces, corridors and preventative actions taken to improve our safety protocol.
Sinarmas Land Limited Sustainability Report 2020 27 BEST IN Class Real Estate
Our Disciplined approach towards Rate of recordable Injury Severity Rate ensuring Occupational Health and work-related injuries Number of man days lost per Safety Number of recordable work-related million manhours worked injuries per million manhours worked Our main health and safety focus in 2020 was on our COVID-19 response. 9.94 Nonetheless, SML continues to 1.97 implement emergency response and 1.86 1.09 crisis management plans4. 1.75 0.47 0.58 0.00 0.00 0.00 0.00 Resulting from our continuous 2018 2019 2020 2018 2019 2020 initiatives, we are pleased to report that there were no fatalities across our Buildings Rate of recordable work- Buildings injury Severity Rate Buildings and Development projects related injuries Development Projects Injury in 2020. Development Projects Rate of Severity Rate recordable work-related injuries There were three work-related injuries involving our employees or In 2020, the overall absentee rate of our employees was 1.3% (2019: 1.0%) with contractors in our buildings under the the breakdown by gender and region shown in the charts below. Asset Management, Commercial, and Retail & Hospitality Group Divisions, Absentee Rate, by Gender Absentee Rate, by Region all of which were minor and resulted in no lost days. 5,364 5,463 2,659 9,112 4,374 Among our development projects, there were eight work-related injuries in 2020. All injuries were sustained by contractors working in Southgate Phase 1 and 2 development projects. Most accidents occurred due to 1% 1% 1% 1% 2% misuse of equipment such as a saw Male Female BSD City Jabodetabek Other or grinder. All cases were minor or excluding BSD moderate injuries, requiring first-aid level medical treatment only, with no No. of absentee days Absentee rate No. of absentee days Absentee rate lost days. In addition, we have implemented • Regular fire drills involving all As a result of these injuries, we the following initiatives to promote a employees and tenants; recorded a work-related injury rate healthy work-life balance lifestyle for • Health and safety training for (formerly Accident Frequency Rate) our employees: emergency response team; of 0.58 for buildings and 1.86 for • Discounted gym memberships for • Installation of safety signage development projects; the Injury permanent employees; in various critical areas of our Severity Rate (formerly Accident • Employees’ Running Club; buildings; Severity Rate) was 0 across our entire • After work sports activities operations.the Injury Severity Rate (basketball, futsal, badminton, SETTING PROGRAMS TO ACHIEVE (formerly ASR) was 0 across our entire volleyball, etc.); SUSTAINABLE DEVELOPMENT operations. • Blood donation events. SML is an industrial leader in green For health and safety, the following building and a role model for other initiatives by SML are noteworthy: property companies to embrace • Health and safety awareness and invest in “Green” concept through SML intranet and building in Indonesia. We emphasise socialisation events; on technological innovation and environmental preservation to uphold
4 Please see our past reports for details on our emergency response and crisis management which remain relevant
28 Building for a Better Future our responsibility and commitment to pursue green standards certification Recently, we have set out to strengthen our stakeholders and Mother Nature. for new buildings while gradually our governance framework to We are committed to develop a implementing these standards for incorporate issues of the environment, sustainable city guided by the Smart other buildings across the Group where as well as health and safety. We also City theme. We also aim to incorporate feasible. We hope to complement continue to build on our policies the “Green” concept into the these efforts by promoting greenery governing procurement activities developments of our products. SML in our development projects and other and in 2020, we engaged with key will continue to leverage on our green existing buildings managed by SML. suppliers and contractors to prioritise building expertise and technological the use of certified green materials in innovation to improve our products’ our projects. quality and value, thereby enhancing COMPLIANCE TO ALL RELATED our tenants’ well-being. BSD Green REGULATORY REQUIREMENTS As a responsible operator, we Office Park is a centrepiece of SML’s proactively engage with governments sustainable development and digital For the past 48 years, SML has built whenever we felt that there are innovation targets and aspirations. a reputation as a reliable partner gaps in current regulations. For to our stakeholders, including the example, in 2020 we lobbied to the The following awards were achieved government, customers and the local government on solid waste by SML in the reporting period 5: communities we operate in. To management related regulation, a maintain our reputation, it is essential topic that remains under discussion. Iconomics Public Relation Award 2020 for SML to comply with regulations • Indonesia CSR Brand Equity Award at national and regional levels. These We are pleased to report that in 2020, 2020 – Property Category regulations include land acquisition, there were: operational permits, design and Property Guru Indonesia Property construction, finance and accounting, Award 2020 labour laws, customer protection, 0 • Sinar Mas Land - Best Developer fair marketing procedures, and reported cases Award 2020 environmental frameworks. Also, SML of non-compliance concerning • Sinar Mas Land - Best Millennial has adopted a zero-tolerance stance marketing communications and Housing Development – Imajihaus towards corruption. product information at Greenwich Park (BSD City) • Sinar Mas Land - Best Housing In 2020, there were zero reported Development – Caelus at incidents of corruption. In addition, Greenwich Park (BSD City) no legal cases regarding corruption 0 • Sinar Mas Land - Best High-End were brought against the Group or reported cases Housing Development – Caelus at its subsidiaries, and no contracts of non-compliance concerning Greenwich Park (BSD City) with business partners had to be health and safety impacts of terminated due to violations related to SML’s product and services Property Guru Asia Property corruption. Awards 2020 • Sinar Mas Land - Best Developer Over the years, we actively educate Award 2020 (Indonesia) our employees on fraud-related 0 • Sinar Mas Land - Best Housing risk management, including reported cases Development (Indonesia) – Caelus how to address issues related to of non-compliance concerning at Greenwich Park by BSD City corruption, asset misappropriation all relevant social and economic and accounting fraud. In 2020, our laws and regulations FIABCI Indonesia REI Excellence compliance training was transitioned Awards 2020 online to accommodate extended • Sinar Mas Land - Gold Winner for WFH arrangements, and is expected Green Office Park 1 Building – to continue into 2021. As usual, 0 Office Building category during orientation, new employees significant fines or are introduced to SML’s core values, non-monetary sanctions that We have made significant strides including the Code of Conduct, were imposed on SML towards improving environmental the Whistle-Blowing Policy which impact by implementing green helps provide additional monitoring building standards in our flagship on misconduct, and other policies properties. We will continue to covering procurement and fair employment practices.
5 Please refer to our previous reports for past awards
Sinarmas Land Limited Sustainability Report 2020 29 BEST IN Class Real Estate
Environmental Compliance environmental impacts, such as water upon satisfactory audit results showing and waste, to ensure we operate compliance with these requirements. Given our size and scale, we are within allowed thresholds. Reports are subjected to the government’s most submitted to the regional government This year, we are pleased to share stringent environmental regulatory and subject to their approval. that there were no incidents of frameworks in the country. Complying environmental non-compliance during with Government Regulation No. We are also required to comply with the reporting period. 27 in 2012 on Environment Control several health, safety and environment Permits, we are required to submit an regulations, such as those pertaining Below are some highlights of our initia- extensive Environment Management to liquid waste management, fire tives to provide the best services and and Monitoring Effort (UKL/UPL) report safety certification and equipment facilities to our communities in 2020: every six months, indicating specific licencing. Permits are only issued
LOCAL COMMUNITY PROGRAMS
1 Clean Water Facilities Deltamas
SML is committed in ensuring the availability of clean water facilities for our customers and surrounding communities. Responding to the flood disaster in early January 2020, Kota Deltamas has provided clean water facilities for communities in and surrounding Bekasi Regency.
2 Social Service ITC Group
Social service ITC Group started “Peduli Kemanusiaan” (care for humanity) initiative program. The purpose of this program is to distribute food to communities located around ITC in times of need such as flooding season and the ongoing COVID-19 pandemic.
30 Building for a Better Future CLIMATE CHANGE & the Environment
At Sinarmas Land, we understand Environmental data for our property We continuously seek to develop the potential impacts climate change management portfolio is categorised new ideas and innovate to realise can have on Indonesia as a whole into the following groups: green building potential. In 2019, we and our business. We strive to protect • Green Buildings embarked on a sustainability program the environment through policies and • High-Rise Buildings integrated across the organisation programs, minimising our impacts while • Non-Green Buildings to better understand and manage mitigating risks to our operations. • Retail and Hospitality our waste and recycling, energy, • Commercial water and emissions performance. IN THIS SECTION • Residential and Township This year, we improved our data • Trade Centres (including all ITCs) calculation and collection processes This section of the report presents our from projects, including amount of approach to mitigate environmental OPTIMISING BUILDING solid waste, use of building materials risks and minimising our contributions OPERATIONS TO ACHIEVE CLEAN and water consumption. These to climate change. In doing so, we have ENVIRONMENT initiatives are expected to provide identified four key areas of focus: a more accurate baseline for further • Optimising Building Operations to SML strives to optimise building efficiency targets. Achieve Clean Environment performance from the design and • Providing and Maintaining Green development stage, through to Open Space property management, in order • Providing and Facilitating Various to minimise the usage of natural Type of Public Transportation resources. • Responsible Waste Management Program
Materials
As one of Indonesia’s leading real estate developers, we recognised Material Used in Development Projects (tonnes) that all our developments, including buildings, supporting amenities and infrastructures have a significant 274,359 2,758,901 5,155,522 impact on the environment. In 2020, 5.16 million tonnes of materials were used, including 5.05 million tonnes 2,340 of steel, compared with 2.76 million tonnes of materials used in 2019 6. In particular, we saw significant growth in the usage of steel, largely attributed to the construction of Ruko The Icon 5. Concrete and sand markedly decreased as the construction of most development projects commenced in 5,034 5,047,283 Q3 2020, while Southgate Apartment and Foresta Business Loft 6 reaches the tail end of their development. We continue to use concrete with recycled 2,537,501 content and aim to gradually build our internal monitoring capacity to include 59,156 37,457 148,566 other consumable materials and their 46,016 respective consumed quantities in 156,092 50,275 67,426 107 30,428 374 727 our internal watchlist, and have them 2018 2019 2020 reported in subsequent reports. Also, we continue to abide by relevant environmental regulations to promote Granite Sand Concrete Steel Marble tile transparency and accountability in our supply chain.
6 Data for 2019 has been revised due to changes in calculation methodology.
Sinarmas Land Limited Sustainability Report 2020 31 CLIMATE CHANGE & the Environment
Energy Building energy consumption (MWh) The built-up environment consumes 52,313 249,887 190,864 significant amounts of energy. In the region where BSD City is located, energy is predominantly generated 8,069 from the burning of fossil fuels 22,509 that contribute significantly to our 4,788 greenhouse gas emissions. Adhering 27,425 8,511 to internationally recognised green 7,558 19,273 332 4,748 building standards, such as the 17,907 Singapore BCA Green Mark standard, 10,626 we can direct our effort towards 1,136 achieving greater energy efficiency and 8,370 179,206 5,088 reducing energy usage throughout 19,224 128,663 the project life cycle. Total energy 3,717 consumption of buildings decreased 15,914 overall from 250 million kWh in 2019 2018 2019 2020 to 191 million kWh in 2020. Most of the decrease can be attributed to COVID-19 which caused temporary Green Buildings Non-Green Buildings Commercial Trade Centres closures particularly in High-Rise High-Rise Buildings Retail & Hospitality Residential & Township Buildings, Retail and Hospitality, and Trade Centres.
Building energy intensity, by GFA Occupied (kWh/m2) Our building energy consumption and intensity by GFA Occupied are depicted in the adjacent graphs, broken down by building category.7 200 199.3 184.8 180.6 In line with SML’s Sustainability Vision, 164.4 139.3 the Group is actively encouraging 150 141.3 135.1 occupancy in our green office buildings 129.1 136.7 as we seek to reduce environmental 107.4 100 96.3 103.0 footprint, mitigate climate change, 101.2 85.4 and improve the well-being of 69.9 57.7 60.3 occupants. Our Green Buildings’ GFA 50 2 increased from 102,157m in 2019 18.9 to 140,644m2, while GFA Occupied 15.9 changed from 83,824 m2 in 2019 to 0 2018 2019 2020 82,629 m2 in 2020 8. Green Buildings’ energy consumption increased from 8,069,480 kWh in 2019 to 8,510,789 kWh in 2020. Energy intensity by GFA Green Buildings Non-Green Buildings Commercial Trade Centres Occupied increased 7% from High-Rise Buildings Retail & Hospitality Residential & Township 96.27 kWh/m2 in 2019 to 103.00 kWh/m2, largely driven by the addition of GOP 1 in 2020.9 This is still well below the Energy Consumption Index or ‘Indeks from Q2 to Q4, while the denominator Komsumsi Energi’ (“IKE”) standard 7 Green and High-Rise Buildings are buildings with targets while other buildings includes total GFA Occupied as of end stipulated by the Governor of the (including Trade Centres) are buildings of Q4. Capital Region of Jakarta for green without targets. 10 Based on the IKE by the Governor of the office buildings10. 8 Note that GFA Occupied figures for years Capital Region of Jakarta, the bottom 2019 and 2018, as reported in previous energy consumption intensity limit for 2 Since 2019, we set targets for our reports, have been revised due to changes green office buildings is 210 kWh/m / in calculation methodology. year while the upper limit is 285 kWh/m2 / High-Rise Buildings, namely Sinar Mas year. Please refer to Indonesian regulation Land Plaza – Jakarta and Sinarmas 9 Energy intensity calculation is based on consumption for partial year for one of ‘PERGUB DKI NO 38_2012’ for more MSIG Tower. Using 2019 as the base the properties, GOP 1, which started information. year, we began to track and monitor operations in 2020 Q2. Therefore, the the environmental performance of numerator uses consumption data
32 Building for a Better Future our High-Rise Buildings. High-Rise Building GHG Emissions (tonnes of CO e) Buildings’ energy consumption was 2 19,273,138 kWh.11 Energy intensity by 37,635 180,250 137,740 GFA Occupied was 129.13 kWh/m2.
Trade Centres experienced the 5,804 greatest decrease in energy 16,252 consumption from 179,206,399 kWh 3,403 in 2019 to 128,663,156 kWh in 2020, 19,811 6,133 largely as a result of closures related 5,449 13,909 241 3,395 to COVID-19. Trade Centres’ energy 12,946 consumption intensity by GFA 7,635 Occupied decreased slightly from 817 136.68 kWh/m2 in 2019 to 135.12 kWh/ 5,978 129,290 3,667 m2 in 2020. 13,903 92,905 2,673 In 2017, Sinar Mas Land Plaza – Jakarta 11,414 replaced its chiller to optimise the air- 2018 2019 2020 conditioning system to one with lower energy consumption. This initiative was in line with Singapore BCA Green Green Buildings Non-Green Buildings Commercial Trade Centres Mark’s requirements and the building High-Rise Buildings Retail & Hospitality Residential & Township was subsequently awarded green building certification in 2018. In 2020, we made improvement to Sinarmas Building GHG Emissions intensity by GFA Occupied (tonnes of CO e/m2) MSIG Tower’s chiller plant on Floor LG 2 to optimise the chiller water pump.
Emissions 0.14 0.14 0.13 0.13 In 2020, GHG emissions from all 0.12 0.12 0.10 0.10 buildings included in this report have 0.10 0.10 0.09 decreased, correlated with temporary 0.10 0.08 0.08 closures in properties in High-Rise 0.07 0.07 Buildings, Retail & Hospitality, and 0.06 0.07 0.06
Trade Centres. Our buildings’ GHG 0.04 0.04 0.05 0.04 emissions and emission intensities by 0.02 0.01 GFA Occupied are depicted in the 0.01 adjacent graph and tables 12. 0.00 2018 2019 2020 In 2020, GHG emissions for our Green Buildings increased from 5,804 tonnes of CO e in 2019 to 6,133 tonnes 2 Green Buildings Non-Green Buildings Commercial Trade Centres of CO2 e in 2020. Green buildings’ High-Rise Buildings Retail & Hospitality Residential & Township overall GHG emissions intensity by GFA Occupied increased slightly from 2 0.069 tonnes of CO2 e/m in 2019 to 2 13 0.074 tonnes of CO2 e/m in 2020. Trade Centres experienced the highest decrease in GHG emissions 11 Energy consumption for 2019 has also been revised due to changes in calculation Since 2019, we have set new targets and intensity by GFA Occupied: Trade methodology (only for High-Rise Buildings) for our High-Rise Buildings, namely Centres’ GHG emissions decreased 12 Emission intensity data for 2019 has been Sinar Mas Land Plaza – Jakarta and from 129,290 tonnes of CO2 e in 2019 revised due to changes in calculation Sinarmas MSIG Tower. Using 2019 to 92,905 tonnes of CO2 e in 2020. methodology as the base year, we began to track Overall GHG emissions intensity by 13 Emissions intensity calculation is based and monitor the environmental GFA Occupied for Trade Centres on consumption for partial year for one performances of our High-Rise decreased from 0.099 tonnes of of the properties, GOP 1, which started Buildings. High-Rise Buildings’ GHG CO e/m2 in 2019 to 0.098 tonnes of operations in 2020 Q2. Therefore, the 2 numerator uses emissions data from Q2 to emissions was 13,909 tonnes of CO e. 2 2 CO2 e/m in 2020. Q4, while the denominator includes total Emissions intensity by GFA Occupied GFA Occupied as of end of Q4. 2 was 0.093 tonnes of CO2 e/m . Sinarmas Land Limited Sustainability Report 2020 33 CLIMATE CHANGE & the Environment
Non-GHG Emissions Building municipal water consumption (m3) The air-conditioning systems installed in all of our new buildings in BSD City 509,173 2,403,086 5,190,371 use refrigerants that do not produce any Ozone Depleting Substances 90,205 (“ODS”). Hence, we are pleased to report that none of our buildings 145,726 produce any ODS. 55,596 251,146 91,826 Water 190,406
Water is a precious resource. Thus, we 84,983 3,564,358 need to monitor our usage carefully 455,782 to mitigate the harmful effects of 103,065 excessive water consumption. Our 103,786 33,187 133,992 buildings’ main water consumption 64,455 source is the municipal water supply. 255,679 1,453,837 949,348 Our total municipal water consumption 69,409 increased, primarily driven by the 96,844 expanded scope of reporting for the 2018 2019 2020 Commercial category. Our buildings’ water consumption and consumption intensities by GFA Occupied are Green Buildings Non-Green Buildings Commercial Trade Centres High-Rise Buildings Retail & Hospitality Residential & Township depicted in the following graph and tables14. Municipal water consumption for our Green Buildings decreased 3 3 from 91,826 m in 2019 to 90,205 m in Building municipal water consumption intensity, by GFA Occupied (m3/m2) 2020, contributing to a slight decrease in water intensity by GFA Occupied from 1.10 m3/m2 in 2019 to 1.09 m3/m2 in 2020.15 3 3.28 Starting from 2019, we have set new 2.52 targets for our High-Rise Buildings, 2.27 namely Sinar Mas Land Plaza – Jakarta 2 1.89 2.11 and Sinarmas MSIG Tower. Using 1.88 1.10 2019 as the base year, we began to 1.43 1.20 1.26 track and monitor the environmental 1.08 1.20 1.09 1 1.00 1.00 performances of our High-Rise 0.95 0.98 0.92 Buildings. High-Rise Buildings’ 1.11 municipal water consumption was 145,726 m3, corresponding 0 to municipal water intensity by 2018 2019 2020 GFA Occupied of 0.98 m3/m2. Commercial buildings experienced the highest increase in municipal water consumption and intensity by Green Buildings Non-Green Buildings Commercial Trade Centres GFA Occupied due to the significant High-Rise Buildings Retail & Hospitality Residential & Township increase in scope: Commercials’ GFA Occupied increased from 108,077 m2 in 2019 to 176,121 m2 in 2020. As a result, its municipal water consumption 14 Water consumption and intensity for the numerator uses consumption data from 3 increased from 103,065 m in 2019 to 2019 has been revised due to changes in Q2 to Q4, while the denominator includes 3,564,358 m3 in 202016. calculation methodology total GFA Occupied as of end of Q4. 15 Water consumption intensity calculation 16 Municipal water consumption figure for is based on consumption for partial year 2020 includes data on Kawasan Kota for one of the properties, GOP 1, which Deltamas. Given it is a township, there started operations in 2020 Q2. Therefore, is no data on GFA Occupied and is not included in 176,121 m2.
34 Building for a Better Future Two of our Green Buildings , MyRepublic taps, showers, and air-conditioning 2019 2020 Plaza and GOP 1, use collected systems. Consumption of recycled rainwater17. Total consumption of rain and reused water decreased modestly water across buildings was 1,660 m3 in from 543,081 m3 in 2019 to 526,401 m3 2020 (2019: 1,746 m3). Two other Green in 2020. The percentage of recycled Water recycled 543,081 526,401 Buildings, GOP 9 and Sinar Mas Land and used water from total water and reused in Plaza – BSD City, are still implementing usage also decreased from 22% in buildings this system. The collected rainwater 2019 to 10% in 2020. is used for gardening activities and flushing of toilets. Through the usage Meanwhile, our consumption of % of water of collected rainwater, we aim to reduce surface water is subjected to strict recycled and our municipal water footprint, which is environmental impact assessments, reused (compared 22% 10% critical in water-stressed Jakarta. and it has been found there are no against the adverse effects on our stakeholders or total water We also have systems in place to on local and downstream biodiversity consumption reuse and recycle used water which arising from our water use. from all sources) is collected from sinks, ablution
Building water consumption from all sources18 (m3) 2018 2019 2020
Green Buildings 108,747 93,572 91,865
High-Rise Buildings N/A 190,406 145,726
Non-Green Buildings 64,455 84,983 55,596
Retail & Hospitality 255,679 445,782 251,146
Commercial 69,409 138,726 3,620,878
Residential & Township N/A 33,187 133,992
Trade Centres 96,844 1,508,747 981,910
Key Water Initiatives in 2020
Water Initiatives Savings 17 Rainwater reported here is not recorded by actual volume captured. These figures are Use of recycled water from sinks, 526,401 m3 equivalent to IDR 6.6 billion instead based on the GREENSHIP Rating ablution taps, showers, and air- (or approximately S$614,305) issued by Green Building Council (GBC) conditioning systems Indonesia. The calculation uses average rainfall multiplied by wet days in one Use of collected rainwater 1,660 m3 equivalent to IDR 20.9 million year (derived from data provided by the (or approximately S$1,937) meteorological agency), divided by the total catchment area across all three buildings. 18 Includes municipal water, rain water, and ground water.
Sinarmas Land Limited Sustainability Report 2020 35 CLIMATE CHANGE & the Environment
PROVIDING AND MAINTAINING There are several areas included in Our progress in 2020 was slowed GREEN OPEN SPACE SML’s Green Open Space category: down due to the ongoing COVID-19 • City Park and Pond Area; pandemic. We will review these targets Green Open Space (Ruang Terbuka • Public Green Area; again in 2021. Hijau, “RTH”) is incorporated into • Commercial Lot Green area; every new development master plan. • Residential Green Area; PROVIDING AND FACILITATING RTH are important in order to: • Road Median; and VARIOUS TYPES OF PUBLIC • Ensure the availability of • River Side Green (RSS). TRANSPORTATION sufficient space for hydrological preservation; In 2019, we have set and started a In order for Jakarta to improve • Serve as pollutant reduction in 3-year target of planting 31,803 trees local air quality and reduce GHG urban areas; and and 17,916 biopori holes. In 2020, emission contributions, it is important • Serve as a recreational and we have included tree planting and to promote the use of the city’s sports facilities for surrounding biopori program in our development public transportation infrastructure. communities to create a healthy and have since planted 7,012 new SML aspires to support the city to living environment. trees and created 1,143 biopori holes. become a model sustainable city by contributing to the development of public transportation infrastructure.
CASE STUDY will create an urban area that provides the use of private vehicles hereby INTERMODA BSD CITY easy access to the business district, achieving lower emission level. entertainment centre, modern market, Intermoda BSD City is a commercial and transportation access. This project The Modern Market Building is part multipurpose development on a was built with the “Green and Modern of Intermoda BSD City that carries the land area of 25 hectares integrated Transit-Oriented Development (TOD)” concept of energy-saving with natural with public service facilities such as concept, a city planning concept lighting and ventilation, supported Commuter Line Electric Train (KRL) in that centres on the optimal use of by high roof to improve air exchange Cisauk Station, BSD Link Bus Terminal public transport transit areas. TOD is circulation that is comfortable for and trade services through the BSD a common concept adopted by many visitors, resulting in lesser usage of City Intermoda Modern Market for big cities to optimise the use of public air-conditioning. BSD City residents. The main purpose transportation modes and to reduce of Intermoda BSD City development is to provide better access and mobility for residents in and out of BSD City through convenient public transportation to/from BSD City. Intermoda BSD City also promotes the opening of new job opportunities, especially for MSMEs, which in turn will improve the economic condition of local community.
Intermoda BSD City Phase 1, consisting of the bus terminal and the Modern Market connected to Cisauk KRL Station, has been completed and fully operational. The plan for the next phase is to develop commercial buildings/lofts and high- rise residential. The overall project Modern Market Intermoda
36 Building for a Better Future Sky Bridge Intermoda
Intermoda bus terminal Modern Market Intermoda
Monthly Intermoda Terminal Skybridge Traffic Statistic Jan ‘20 - 31 Dec ‘20
101,264 97,954
85,107
52,646 53,972
40,557 30,600 29,788 26,231 24,518 25,287 21,734 18,362 45,308 47,292 44,550 15,879 15,424 11,528 11,604 13,742 12,366 11,721 13,005 9,554 14,721 14,364 5,403 6,115 12,489 12,152 12,282 8,808 10,013 6,125 5,489 Jan’20 Feb’20 Mar’20 Apr’20 May’20 Jun’20 Jul’20 Aug’20 Sep’20 Oct’20 Nov’20 Dec’20
To Cisauk Train Station To Intermoda Terminal Total
Sinarmas Land Limited Sustainability Report 2020 37 CLIMATE CHANGE & the Environment
RESPONSIBLE WASTE Water Discharge from Buildings 201919 2020 MANAGEMENT PROGRAM by Destination Sustainable cities require effective Discharged into surface water bodies 252,627 187,881 waste management practices. As - rivers, lakes, reservoirs (m3) a property developer and estate management manager, we have a Discharged into external sewage systems or 1,532,787 2,206,699 significant role to play in minimising treatment facilities our waste and encouraging our tenants 3 and residents to do the same. Currently, Total water discharged (m ) 1,785,414 2,394,580 there are several ongoing initiatives, including: We regret to report that the We practice waste segregation in • Government engagement: biochemical oxygen demand (“BOD”) our developments and pay special Coordinate with local government of our effluents exceeded the limit attention to ensure that no hazardous authorities to encourage better as stipulated by the Indonesian waste is sent to landfill. Since 2019, we waste collection; government on 6 occasions in 2020, have had a policy to ensure that every • Resident engagement: Partner with compared to 13 occasions in 2019. The building under Asset Management Indonesia’s Tzu Chi Foundation to average BOD of effluents was 13.2 mg/l and Retail & Hospitality Group promote the concepts of plastic in 2020, compared to 15.8 mg/l in Division shall appoint a certified usage reduction for all BSD City’s 201920. The Indonesian national waste management vendor to collect residential areas; standard for effluents is a maximum of and manage our hazardous waste. In • Contractor support: Appoint 30mg/l BOD. Our exceedances were 2020, we improved our data collection certified hazardous waste minor and did not affect any local measures to improve our hazardous vendors to collect and manage water bodies and its related habitat. waste management. Our properties all hazardous waste generated by While these minor exceedances did across Office21, Retail & Hospitality, buildings managed by SML. not result in any penalisation or fines and Trade Centres generated 6,832 by the government, we take such tonnes of hazardous waste22 in 2020, Effluents and Waste matters very seriously. These incidents compared with 16,457 tonnes reported occurred namely due to issues relating in 2019. We placed all our property to breakdowns in the equalising panel management projects into the and blower pump panel at QBig, and Sinarmas MSIG Tower stored 1,754 kg of same group to better manage and poor air circulation at The Breeze. This hazardous waste in safe on-site facilities. monitor the water discharge. Most matter will be resolved in 2021 and The building is in the process of of BSD City’s water discharge is closely monitored by management. appointing certified vendors to collect channelled into our Water Treatment and manage its hazardous waste. Plant (WTP) where it is treated and redistributed back to our customers. Average BOD of Effluents by Year A very small portion of our effluents is discharged into the surrounding Cisadene River, which was found not to be significantly affected by the 37.1 discharge. We target to comply with all relevant government regulations on waste and water discharged. 15.8 13.0 13.2 10.9 Please find the following statistics on water discharge by destination from our buildings in scope. Figures in the following table are analysed based 2016 2017 2018 2019 2020 on data collected from buildings with on-site meters as well as estimations for buildings where we utilised Average BOD of effluents (mg/l) assumptions which is further detailed in the appendix.
19 Figures for 2019 have been updated due to 21 Comprising sub-categories of Green, High- 22 Represents total waste collected by a changes in calculation methodology. Rise, and Non-Green Buildings certified vendor (excluding hazardous 20 Figures for 2019 have been updated due to waste left uncollected from premises, changes in calculation methodology. which, for this year, is limited to Sinarmas MSIG Tower)
38 Building for a Better Future Average BOD of effluents No. of times local regulation Building Type (mg/l) Building Type limits for BOD exceeded 2019 2020 2019 2020 Green Buildings 15.9 12.2 Green Buildings - - High-Rise Buildings 10.5 8.5 High-Rise Buildings - - Non-Green Buildings 18.9 11.8 Non-Green Buildings 4 - Retail & Hospitality 22.9 30.3 Retail & Hospitality 6 3 Commercial 16.3 11.5 Commercial - 2 Residential & Township 14.3 10.1 Residential & Township - - Trade Centres 11.9 8.2 Trade Centres 3 1
Overall average 15.8 13.2 Total 13 6
(kg) Office Buildings Retail & Hospitality Commercial Trade Centres Light Bulbs 851 36 0 2,552 Batteries 374 0 0 994 Chemical/ Liquid 471 945 0 67 Power Supply 0 0 0 0 Ballast 28 0 0 0 Others 48 224 101 141
Total 1,772 1,205 101 3,754
As for non-hazardous waste, apart Non-Hazardous Waste sent to Landfill by Building Type (tonnes) from increasing the types and amounts of material that can be reused and recycled across our operations, we are 10,445 54,023 55,680 using our ongoing communications with local government authorities to suggest improvements to the available 2,046 1,274 infrastructure for the processing 2,934 4,724 946 869 of non-hazardous waste, which is 8,860 8,263 currently collected, managed, and sent 1,614 3,538 to landfill. We collect and report data 4,608 7,731 on waste sent to landfill. We show the breakdown of non-hazardous waste 1,164 33,015 608 sent to landfill by building type in the 4,234 29,281 23 following chart and table. Waste for 1,199 the reporting year remained steady at 3,240 55,680 tonnes. Trade Centres make up 2018 2019 2020 the largest composition contributing 29,281 tonnes, while Residential & Township buildings experienced the Green Buildings Non-Green Buildings Commercial Trade Centres largest increase, from 4,608 tonnes in High-Rise Buildings Retail & Hospitality Residential & Township 2019 to 7,731 tonnes in 2020.
23 Non-hazardous waste data for 2019 has also been revised due to changes in calculation methodology
Sinarmas Land Limited Sustainability Report 2020 39 CLIMATE CHANGE & the Environment
LOCAL COMMUNITY PROGRAMS
1 Green Habit 2.0 Less Plastic 2 BSD Green Festival 2020 4 Telaga Desa Agro Enviro Education Park In 2019, SML launched Green Habit Due to the COVID-19 pandemic, 2.0 “Less Plastic” program. The the Group held the 17th Green Designated as a Biological Variety program focused on substituting Festival virtually via teleconferencing Park spanning over 3 hectares of land plastic bottles with paper cups/ and social media platforms such as near Karawang International Industrial tumblers in BSD Office Buildings Zoom and Whatsapp in celebration City (“KIIC”), Village Lake (“Telaga and residential areas. SML has of World Environment Day. Desa”) Agro-Enviro Education Park is collaborated with Tzu Chi Foundation During the festival, we engaged a centre for research and education to collect plastic waste from several local government, sustainability in agriculture, environment and residential clusters in BSD City and association and environmental activists ecotourism. office buildings such as the Wisma to share their knowledge through BCA and all the buildings within the active discussion and online learning. In 2020, we measured the following Green Office Park. In the first half of key performance indicators: 2020, the Green Habit program was • Eco-tour participants: 1,300 successfully implemented in several participants residential clusters in BSD City, • Training courses conducted: 38 such as Victoria River Park Cluster • Visitors studied for biodiversity: and Green Cove Cluster. However, 2 SMK (vocational high school) – the program was subsequently 16 persons postponed due to the COVID-19 • Kg of compost produced: 30,000 Kg pandemic. (30.0 tonnes) • Seeds produced: Kale, Spinach, Cauliflower, Chili, Cayenne Pepper, Broccoli, Chye Sim.
3 Green Campaign
In 2020, KIIC conducted Green Campaign event, a seed planting activity to increase greenery in the surrounding communities. A total of 21,500 seeds were planted, including vegetable, herbs and greenery seeds.
40 Building for a Better Future SUSTAINABLE Community
IN THIS SECTION In this section of the report, we discuss • Mitigate the potentially negative two areas of work we have embarked impacts for example reduce noise Our buildings, developments on in 2020 to help our communities to pollution, reasonable construction and projects all form their own prosper and thrive: hours, keeping the environment communities. We feel that our • Engagement Program for All clean during construction and many role is not just to provide physical Stakeholders more. infrastructure for living and working, • Improving Community Welfare in but to contribute to the well-being Surrounding Development Areas Sinarmas Land comply with of the people in these communities. Government Regulation No. 27 (2012) Other than being green and ENGAGEMENT PROGRAM on Environment Control Permits that innovative, our buildings should also FOR ALL STAKEHOLDERS requires every developer to perform contribute towards a healthy, happy an environmental impact assessment and above all, sustainable community. Sinarmas Land continuously engages (AMDAL) and provide plans to avoid/ The following pages provide an insight our communities on various fronts to mitigate the possibility of negative into our various initiatives contribute better understand their needs and impacts before the commencement of to a sustainable community. opinions on new developments or any property development project in initiatives. We gather feedback to Indonesia. This assessment covers the Our developments contribute to the develop products and deliver services following areas: well-being of communities through of the highest quality to benefit our • Physical, chemical (land, soil, the provision of modern work facilities, communities as well as to understand space, etc.) and biological aspects safe residential units, valuable how we can better manage our (habitats and biodiversity); commercial buildings and retail potentially negative impacts. We • Social factors (economics, safety, centres, local marketplaces for local also engage with the media for wider culture, etc.); businesses, accessible public transport engagement with society and other • Community health. and essential services like healthcare public entities. and utilities. These facilities support As a result of precautions taken, a stable socio-economic environment Managing Our Impact based on reports from government in these communities. We also on Communities regulators and issuance of permits, acknowledge that construction can be we are pleased to note that during disruptive. Sinarmas Land respects our While our continuous development the reporting period, none of our communities and strive to mitigate any activities contribute to the vibrancy operations were found to have any potential negative impacts caused by of the local area, certain activities significant or potentially negative our activities. might unfortunately pose some impacts on local communities. inconvenience to the surrounding In order to get feedback from our communities. As a baseline, we Engagement with Media community on how we can continue ensure that both our contractors to serve their well-being as well and employees adhere to the The media is a key platform for SML as mitigate disruptions, we have legal requirements stipulated by to communicate with the society and community engagement initiatives the Indonesian government with other public entities. Our Corporate that supplement our customer, tenant regards to traffic, noise and pollution Communication Division actively and employee surveys, which was management. As most construction engage with the media to provide mentioned earlier in this report. activities are handled by external the latest information on SML contractors, we mandate that every products, services and businesses. We also conduct needs-based contractor appointed or engaged must These engagements are carried out community programs such as donation be rated by the regional regulator and through exclusive interviews, press drives, sponsoring local events, possess a Construction Service Permit releases, press conferences (online contributing to natural disasters relief Letter issued by the government. and in-person where possible), press programs supporting social and In addition, we have included the tours and media gatherings. During environmental campaigns and the following initiatives to avoid negative the COVID-19 pandemic, Corporate development of local worship facilities impacts during construction activities: Communication switched to virtual to contribute to a sustainable and • Regular communication with the meetings and interviews as much as happy community. communities surrounding the possible. development project about our construction plans;
Sinarmas Land Limited Sustainability Report 2020 41 SUSTAINABLE Community
IMPROVING COMMUNITY infrastructure and community Nonetheless, our earlier investments WELFARE IN SURROUNDING development. Due to restrictions and initiatives continued to provide DEVELOPMENT AREA caused by the COVID-19 pandemic, work opportunities, enhance skills the school renovation program was and knowledge for potential talent To support our local community’s dropped. As a replacement, SML in communities. Some case studies welfare, we make targeted and will launch a new program called highlighting this work are: strategic investments into local “Bedah Rumah” (House Renovation).
Pasar Rakyat School Number of events and participants
CASE STUDY 1,300 PASAR RAKYAT SCHOOL
Pasar Rakyat School is a comprehensive 600 training program for the public market 450 community to improve the sustainability 165 of MSMEs businesses. Targeting market 29 15 16 managers and sellers, the program 6 focuses its training towards digital 2017 2018 2019 2020 platform and financial management, as well as maintaining a clean and healthy Number of events Number of participants (market managers) marketplace.
Pasar Rakyat School was initiated out to many public markets across 2. External events: Accepting invitation in 2017 and conducted at Modern Indonesia. from local government and agencies Market BSD City. Over time, this to speak and share good governance successful program has improved the There are two types of events in Pasar practice for modern market in other livelihoods of its participants and is Rakyat School program: cities or regions. now an acknowledged program by 1. Internal events: Conducted and the Indonesia Ministry of Trade. Today, organised by SML, our team The program is conducted and delivered Modern Market BSD City has become share best practices to enhance through the following methods: a role model for modern market in knowledge of sellers and market i. Training; Indonesia, and the program is rolled managers. ii. Seminar; iii. Workshop;
Modern Market BSD semi-virtual event
Invitation from Ministry of Trade Modern Market Intermoda onsite event
42 Building for a Better Future iv. Focus Group Discussion (“FGD”); In 2020, SML collaborated with several To ensure the safety of the participants or partners to organise “Opportunities during COVID-19 pandemic, semi- v. Technical assistance or similar type for MSMEs in the Pandemic Period” virtually event was conducted with of activities. event to share the following: strict health protocol including 1. “Pertamina SME Partnership” by physical distancing, wearing face mask There have been 60 related activities over Jakarta Ventura; throughout the event, temperature the last 5 years with participation from 2. “COVID Who Cares” by Bank taking and hand sanitisation before 16,150 sellers and 165 Market Managers. Mandiri Syariah; and entering the event area. 3. “Socialisation of GS Food Café Tenda Pasar Modern BSD City” by Modern Market Management Team.
In addition, SML has also contributed to various local community initiatives in 2020 through the following actions:
LOCAL COMMUNITY PROGRAMS
1 Techpolitan IT Programming Scholarship
Techpolitan IT Programming Scholarship is a coding and programming scholarship program for students who live around BSD City. This initiative helps to support the development of our Digital Hub project and ensuring that students are well-prepared for the growing demand of modern IT job. Due to COVID-19, SML only managed to launch one batch of 14 students in 2020, of which 13 students have graduated and 6 of them have been employed.
2 Sentra Kriya (Craft Centre) at BSD Knowledge House (“Rumah Pintar”)
The Craft Centre conducts activities that focus on improving creativity through lessons such as eco-printing (using natural colour from leaves and flowers) and clothes screen printing (sablon). During the COVID-19 pandemic, Craft Centre organised lesson to teach participants how to make facial masks and hand sanitisers. These lessons and activities taught our participants skillsets that will help ease their financial burden during the pandemic.
Sinarmas Land Limited Sustainability Report 2020 43 SUSTAINABLE Community
3 Pasar Modern (Modern Transit-Oriented Development and Pasar Modern Intermoda BSD City, Market) Intermoda (“TOD”) area in BSD City. benefitting more than 3,000 MSMEs. Strict health protocol has been Intermoda modern market was The traditional marketplace is implemented to ensure the health launched in March 2016. Occupying a the breeding ground for local and safety of tenants, customers and land area of 2.6 hectares, the double- entrepreneurs, particularly those visitors during COVID-19 pandemic storey modern market consists of 539 belonging to the MSMEs group. such as mandatory temperature retail kiosks and 220 stalls. The market Currently, SML has developed and check at every entrance, wearing of is an integrated part of the Intermoda managed four of these markets: Pasar facial mask and increase cleaning and bus terminal and the newly renovated Modern BSD, Fresh Market Kota disinfection frequency. Cisauk train station to support the Wisata, Pasar Modern Grand Wisata,
44 Building for a Better Future EDUCATIONAL Patronage
IN THIS SECTION INITIATING PROGRAMS TO hours of training were conducted for SUPPORT KNOWLEDGE all employees throughout the year. Educational Patronage is an area in ENHANCEMENT This is an equivalent to an average which we place strong emphasis and of 2.74 training hours for our male take a long-term approach. We invest Training and Development employees and 4.50 training hours for heavily in education for our employees female employees. and our surrounding communities. At Sinarmas Land, we operate This section of the report provides an an annual employee training and Employee Performance overview of the investments SML made professional certification program. This to enhance and drive educational program is fully funded by our annual To keep track of employee training development. training budget and consists of specific needs, we conduct semi-annual programs that address our employees’ performance and career development An educated and self-sufficient training needs. By equipping our team reviews. This KPI-based formal population can drive success both with the knowledge and skills they review is an important milestone for our nation and for our business. need, it will contribute to the growth of in our employees’ career as their Elevating the level of national education their career and our Group. We want to performances, strengths and areas will alleviate poverty and improve nurture our employees and local talent of improvement are evaluated livelihoods for the nation as a whole. by providing them with the knowledge transparently and objectively, which In addition, a strong education system and abilities to excel, hereby helping will then form the basis for additional will provide a stable pipeline of diverse to create a more resilient national training or promotion. Group Division talent for the long-term success of our workforce. In addition, we provide Heads identify and introduce suitable business. Hence, we are determined to on-the-job training opportunities and training and development programs support the education system within support sufficiently qualified staff by to tailor to their division employees’ our organisation and the surrounding paying for their relevant professional needs based on employees’ previous communities. bodies’ membership fees, such as year performances, results and career chartered engineers. plans. In 2020, all employees of all Internally, we provide various learning genders and employee categories opportunities to improve our All SML employees are required to (senior management, executives, employees’ knowledge and skillsets. undergo mandatory training specific and non-executives) received We have a set of policies and targets to their job function as part of their regular performance and career to maintain the quality of our human skills enhancement every year. As of development review. resources and talents. 31 December 2020, a total of 12,157
Externally, we support learning and knowledge development for our Total number training hours and Average hours of training per year per communities in a number of ways. average number of training hours employee, by employee category The key objective of these programs per year per employee, by gender is to provide equal opportunity to Top 23.02 members of local communities, 7,267 Management 34.58 4.50 particularly those who have limited Senior 20.59 access to develop knowledge and Managers 30.60 skills to support themselves. 4,890 Managers 5.35 2.74 (Dept) 6.09 SML provides both educational and 3.08 financial support, as well as providing Staff 3.48 infrastructure and learning spaces such as Male Female schools and community learning centres. Non-Staff 0.12 0.34 In 2020, we continued our focus on the Total number Average no. of training of training hours ( Denominator: following initiatives: hours no. of employees in Male Female • Initiating Program to Support gender category Knowledge Enhancement • Improving Educational Method and Facility
Sinarmas Land Limited Sustainability Report 2020 45 EDUCATIONAL Patronage
IMPROVING EDUCATIONAL communities in Tangerang district mindsets of teachers, students and METHOD AND FACILITY and South Tangerang City. society by equalising and bridging the teaching and knowledge gaps We developed several programs to Other than the programs mentioned between different schools; support our community educational above, SML is committed to provide • Organised the second Banten patronage targets. These include: essential educational resources and Dyslexia Event to raise the awareness • Scholarship collaboration with IULI facilities, as well as improving teaching of dyslexic children’ needs; University for the community in methods. Our 2020 initiatives to • Conducted renovations for schools BSD City; improve education in communities are and libraries in BSD City and our • Scholarship program for employee’s as follows: other area of operations. children and family; and • Continuous support for Gerakan • Scholarship program for Sekolah Menyenangkan (“GSM”), Details of our 2020 initiatives can be an initiative aimed to change the found below:
LOCAL COMMUNITY PROGRAMS
1 Gerakan Sekolah Menyenangkan (“GSM”)
GSM’s mission is to bridge the gaps and differences between schools to share teaching knowledge and resources by changing the preconceived mindset of teachers, students, and ultimately the society. Cooperating with various stakeholders in South Tangerang City and Tangerang District, this program will benefit Primary and Junior School students. During the COVID-19 pandemic, GSM conducted the program virtually and was attended by 450 teachers from 225 different schools. Also, SML and GSM founders were involved in developing an emergency curriculum during the national lockdown. In 2021, 450 the program will be revamped into a teachers attended new concept, namely Bina Sekolah (School Coaching), and will continue to provide training programs for selected schools.
225 schools signed up
46 Building for a Better Future 2 Banten Dyslexia Event 2
Conducted in January 2020, the educational seminar, “Banten Dyslexia Event 2”, was attended by 325 participants that consist of teachers, GSM teachers and parents. This seminar provides broad knowledge and insights for teachers and parents to better understand dyslexic children and offer them the same opportunities as other children.
325 participants attended
3 All Centres (excluding Craft • Playing Centre (kindergarten): BSD Knowledge House in 2020: Centre) at BSD Knowledge focus on developing and educating • 2017: 7,513 attendees in 620 House (“Rumah Pintar”) children in their early childhood. trainings/activities • Audio Visual Centre: Using audio • 2018: 11,299 attendees in 630 At our BSD Knowledge house, we and visual tools, the centre focuses trainings/activities provide various facilities to the public on activities such as traditional and • 2019: 6,923 attendees in 463 that contribute to knowledge and modern dance and martial arts trainings/activities learning in those communities. These (pencak silat) • 2020: 13,667 attendees in 215 include: • Sign language: trainings were interactive trainings/activities • Computer Centre: improves conducted to improve the sign children’s ability to use Microsoft language skills for members of the Despite recording fewer trainings/ operating system and software Deaf and Listen Communities in activities in 2020 due to COVID-19, SML applications; South Tangerang and Tangerang managed to continue the program • Book Centre: improve children’s District. by conducting the activities virtually interest in reading by providing and inviting reputable speakers to them with an extensive range We were pleased to record the share several keynotes. In 2020 we of books number of members and students for also succeeded in launching 378 virtual educational activities through several social media platforms such as Instagram, YouTube, WhatsApp Group and Google Class Room with more than 21,700 views.
Launched 378 virtual educational activities >21,700 views
Sinarmas Land Limited Sustainability Report 2020 47 APPENDIX A: NOTES FOR Sustainability Performance Data
ENVIRONMENT 2018 and 2019 were revised due Indonesian National Standard to corrections in GFA and GFA and Indonesian regulation for 1. Buildings’ energy consumption, Occupied for QBig BSD City. water supply. Calculation of water GHG emissions, and respective 11. Residential & Township’s intensity discharge was performed in the intensities data include our use of figures for energy consumption, following manner. While 2020’s electricity from the grid and diesel water consumption, and scope expanded, we are aware fuel for emergency purposes in our greenhouse gas emissions in 2019 that not all building has installed back-up generators. Our processes were revised due to corrections in on-site meter to measure water do not use any heating, cooling, or GFA and GFA Occupied for BSD discharge due to their designs. steam consumption. Modern Market. The following buildings have on- 2. We do not sell any electricity, 12. Commercial’s intensity figures site meters as of 2020 to measure heating, cooling, or steam energy for energy consumption, water water discharge: to other organisations. consumption, and greenhouse • Green Buildings: MyRepublic 3. Gross Floor Area (“GFA”) for gas emissions in 2018 and 2019 Plaza, GOP 1 intensity figures: GFA is identified were revised due to corrections in • High-Rise Buildings: Sinar Mas based on the Built Drawing Data GFA and GFA Occupied for The Land Plaza - Jakarta Tower II and Tenant Relation Data (based on Elements Jakarta and changes & III Tenant Agreement). in calculation methodology for • Non-Green Buildings: Wisma 4. All covered floor areas of a building aggregate across Trade Centres. BCA BSD City (except otherwise exempted), 13. Water consumption and discharge • Retail & Hospitality: QBig BSD indoor and basement parking areas, data for Green Buildings in 2018 City and uncovered areas for commercial and 2019, and Commercial in 2019 • Commercial: Hotel Le Premier uses, are deemed to be the gross were revised due to changes in Kota Deltamas, Kawasan Kota floor area of the building. calculation methodology for GOP 9 Deltamas 5. We also report our intensity and Akasa Apartment. • Trade Centres: ITC BSD, BSD figures on a GFA Occupied basis. 14. BOD of effluent data for Green Junction, Mall Mangga Dua, GFA Occupied is calculated by Buildings in 2018, High-Rise ITC Cempaka Mas, ITC Depok, multiplying occupancy rate (simple Buildings in 2019, and Trade ITC Fatmawati, Graha Cempaka average of monthly occupancy Centres for 2019 were revised Mas, ITC Roxy Mas, ITC Permata rates) with the GFA. due to changes in calculation Hijau, ITC Mangga Dua 6. Building and development site methodology for Sinar Mas Land details including property type, Plaza - BSD City, Cashbac, and For buildings without on-site approximate net leasable area, aggregate across Trade Centres. meters, we made estimations on project site area, and expected 15. Non-hazardous waste data for the volume of water discharged. completion date are available in Green Buildings in 2019 was revised Among the buildings in scope, SML’s Annual Report 2020 (Property due to changes in calculation for Sinar Mas Land Plaza - Jakarta Portfolio). methodology for MyRepublic Tower I and Cashbac, we set 7. Green Buildings’ intensity figures Plaza. the volume of water discharged for energy consumption, water 16. Standards and methodologies equal to the amount of water consumption and greenhouse used for unit conversion of diesel consumption. gas emissions in 2018 and 2019 fuel are based on the Carbon were revised due to a correction Disclosure Project. For the rest of buildings in scope, the in GFA and/or GFA Occupied for 17. Greenhouse gas conversion is based volume of water discharged is based Sinar Mas Land Plaza - BSD City, on the Greenhouse Gas Protocol. on the assumption that volume of MyRepublic Plaza, and GOP 9. 18. Emission factors for electricity water discharge from a building 8. High-Rise Buildings’ energy consumption are sourced from the is approximately 80% of water consumption figure in 2019 was Standard Pedoman Teknis Perhitungan consumption for each building. revised due to a correction in Baseline Gas Rumah Kaca This methodology is aligned with consumption data for common area. Sektor Berbasis Energi Republik international standards and the 9. Non-Green Buildings’ intensity Indonesia, Area Jamali (Jawa- Indonesian government’s Ministry
figures for energy consumption, Madura Bali): 0.725 kg/CO2/kWh. of Public Work and Housing. We water consumption, and 19. Greenhouse Gas Protocol Emission have applied this methodology greenhouse gas emissions in 2019, Factors from Cross Sector Tools, to determine the water discharge were revised due to corrections in March 2017 were used for diesel volume for the following buildings in GFA and GFA Occupied for BSD conversions. The gases included in scope:
Permit and Township Office. the conversion of diesel are CO2, • Green Buildings: Sinar Mas
10. Retail & Hospitality’s intensity CH4 and N2O. Land Plaza - BSD City, GOP 9 figures for energy consumption, 20. Our water consumption data • High-Rise Buildings: Sinarmas water consumption, and is based on the standards and MSIG Tower greenhouse gas emissions in methodologies defined by the
48 Building for a Better Future • Non-Green Buildings: Sportclub Grand Wisata, members of public include Marketing Office BSD City Sportclub Banjar Wijaya, accidents of guests, visitors, • Retail & Hospitality: QBig Block Sportclub Kota Wisata, occupants, tenants, customers, G, The Breeze Eldorado Waterpark Legenda etc. at building premises. • Residential & Township: BSD Wisata, Spa & Swimming Pool 25. Rate of recordable work-related Modern Market, Intermoda Kota Bunga, Kolam Renang injury is defined as the number of Modern Market Griya Loka workplace accidents for every one • Trade Centres: Mall Ambasador million man-hours worked. and ITC Kuningan Data from our business Loft 26. Injury severity rate is defined as buildings are also excluded as the number of man-days lost to 11 of our buildings in scope use these buildings are tenanted; workplace accidents for every one septic tanks — septic tanks are SML only maintains control of the million man-hours worked. ground tanks collecting waste common area. water from the building without PEOPLE going through the Sewage 21. Development projects’ Treatment Plant (“STP”). The environmental performance data 27. Data on our employees include the system cannot segregate between includes information on materials overall employment statistics for solid waste and effluent and it is used. We currently do not report our Indonesian operations. not common to install meters on on energy consumption, water 28. Scheduled workdays are calculated these systems. Septic tanks are consumption, and waste produced by 5 days x 52 weeks minus public emptied periodically by authorised in our development projects. holidays, annual leave and parental vendors and not channelled to leave. the city sewage system or surface HEALTH AND SAFETY 29. There are no significant variations water. Hence there are no records in the total number of our of water discharge from the 22. Buildings’ health and safety employees. A significant portion following buildings: performance data include of the development projects are • Non-Green Buildings: workplace accidents of employees performed by our contractors Customer Care Office, BSD at building premises. during construction. Permit and Township Office 23. Development projects’ health and • Residential & Township: safety performance data include Clubhouse The Avani, workplace accidents of contractors Clubhouse The Icon Centro, at project sites. Clubhouse Vanya Park, 24. Safety performance data for
Data boundaries
Project category Group division List of projects Material Use OHS Data included Data included within this report within this report Development Commercial Ice Business Park tahap 1 & 2 Commercial - Naraya Deltamas Woodchester PSS Foresta Business Loft 6 Southgate Apartment (1&2) Ruko The Icon 5 Residential Aure Amata Savia Park Ruko Savia Provence Suites-House
Sinarmas Land Limited Sustainability Report 2020 49 APPENDIX A: NOTES FOR Sustainability Performance Data
Project category Group division List of projects Material Use OHS Data included Data included within this report within this report Development Residential Provence Suites-Ruko Caelus Fleekhauz Fleekhauz R Ruko Pasar Modern Ruko CommPark Blok I & J Kota Wisata
Project Group List of projects Material GRI Topics category division Water Data Waste Data Energy Data OHS Data included included included included within this within this within this within this report report report report Property Asset ITC BSD Management Management BSD Junction - ITC ITC Cempaka Mas ITC Depok ITC Fatmawati ITC Kuningan ITC Roxy Mas ITC Permata Hijau ITC Mangga Dua Mall Ambasador Mall Mangga Dua Graha Cempaka Mas Asset Sinar Mas Land Plaza - Management BSD City - Office MyRepublic Plaza GOP 1 GOP 9 Sinar Mas Land Plaza - Jakarta Tower I Sinar Mas Land Plaza - Jakarta Tower II & III Cashbac Sinarmas MSIG Tower Marketing Office BSD City Wisma BCA BSD City Customer Care Office BSD Permit and Township Office
50 Building for a Better Future Project Group List of projects Material GRI Topics category division Water Data Waste Data Energy Data OHS Data included included included included within this within this within this within this report report report report Property Commercial Casa De Parco Management Saveria Akasa The Elements Foresta Business Loft 1 Foresta Business Loft 2 Foresta Business Loft 3 Foresta Business Loft 5 Foresta Business Signature Ruko The Icon 1 & 2 Ruko The Icon 3 Hotel Le Premier Kota Deltamas Deltamas Marketing Office Deltamas Sport Center Malibu Club House Kawasan Kota Deltamas Fasilitas GIIC - WTP, WWTP, Security Office, Fire Office Retail & QBig BSD City Hospitality QBig Block G The Breeze BSD City Residential Club House Avani Clubhouse The Icon Centro Clubhouse Vanya Park Sport Club - Grand Wisata Sport Club - Banjar Wijaya Sport Club - Kota Wisata Eldorado Waterpark - Legenda Wisata Spa & Swimming Pool - Kota Bunga Strategic BSD Modern Market Land Bank - BSD Intermoda Township Kolam Renang Griya Loka
Sinarmas Land Limited Sustainability Report 2020 51 APPENDIX A: NOTES FOR Sustainability Performance Data
List of Projects by Building Type
Building type List of projects Green Buildings Sinar Mas Land Plaza - BSD City MyRepublic Plaza GOP 9 GOP 1 High-Rise Buildings Sinarmas MSIG Tower Sinar Mas Land Plaza - Jakarta Tower I Sinar Mas Land Plaza - Jakarta Tower II & III Cashbac Non-Green Buildings Marketing Office BSD City Wisma BCA BSD City Customer Care Office BSD Permit and Township Office Retail & Hospitality QBig BSD City QBig Block G The Breeze BSD City Commercial Casa De Parco Saveria Akasa Apartment The Elements Jakarta Foresta Business Loft 1 Foresta Business Loft 2 Foresta Business Loft 3 Foresta Business Loft 5 Foresta Business Signature Ruko The Icon 1 & 2 Ruko The Icon 3 Hotel Le Premier Kota Deltamas Deltamas Marketing Office Deltamas Sport Centre Malibu Club House Kawasan Kota Deltamas Fasilitas GIIC - WTP, WWTP, Security Office, Fire Office
52 Building for a Better Future Building type List of projects Residential and Township Club House Avani Clubhouse The Icon Centro Clubhouse Vanya Park Sport Club - Grand Wisata Sport Club - Banjar Wijaya Sport Club - Kota Wisata Eldorado Waterpark - Legenda Wisata Spa & Swimming Pool - Kota Bunga BSD Modern Market BSD Intermoda Kolam Renang Griya Loka Trade Centres ITC BSD BSD Junction ITC Cempaka Mas ITC Depok ITC Fatmawati ITC Kuningan ITC Roxy Mas ITC Permata Hijau ITC Mangga Dua Mall Ambasador Mall Mangga Dua Graha Cempaka Mas
Sinarmas Land Limited Sustainability Report 2020 53 APPENDIX B: GRI Content Index
GRI Standard Disclosure number and title Page number and reasons for omission, if applicable ORGANIZATIONAL 102-1 Name of the organization Back cover PROFILE 102-2 Activities, brands, products and services About Sinarmas Land, page 8 102-3 Location of headquarters Back cover 102-4 Location of operations About Sinarmas Land, page 8 102-5 Ownership and legal form About Sinarmas Land, page 8 102-6 Markets served About Sinarmas Land, page 8 102-7 Scale of the organization About Sinarmas Land, page 8 102-8 Information on employees and other workers Best In Class Real Estate > Providing Excellent Facilities and Services > Our Employees, page 22 102-9 Supply Chain About Sinarmas Land, page 8 102-10 Significant changes to the organization (size, About Sinarmas Land, page 8 structure, ownership) and its supply chain 102-11 Precautionary Principle or Approach Our Approach > Governance and Risk Management, page 17 102-12 External initiatives Our Approach > Sinarmas Land’s Sustainability Vision, page 14 102-13 Membership of assocations About Sinarmas Land, page 8
STRATEGY 102-14 Statement from senior decision-maker Chairman and CEO Statement, page 10
ETHICS AND 102-16 Values, principles, standards and norms of Our Approach > Governance and INTEGRITY behaviour Risk Management, page 17
GOVERNANCE 102-18 Governance structure Our Approach > Governance and Risk Management, page 17
STAKEHOLDER 102-40 List of stakeholder groups Our Approach > Materiality and ENGAGEMENT Stakeholder Engagement, page 18 102-41 Collective bargaining agreements Best In Class Real Estate > Providing Excellent Facilities and Services > Our Employee > Respecting Freedom of Association and Collective Bargaining Rights, page 24 102-42 Identifying and selecting stakeholders Our Approach > Materiality and Stakeholder Engagement, page 18 102-43 Approach to stakeholder engagement Our Approach > Materiality and Stakeholder Engagement, page 18 102-44 Key topics and concerns raised Our Approach > Materiality and Stakeholder Engagement, page 18 Sustainable Community > Engagement Program for All Stakeholders, page 41
54 Building for a Better Future GRI Standard Disclosure number and title Page number and reasons for omission, if applicable REPORTING 102-45 Entitites included in the consolidated financial a. Our Annual Report 2020, page 45 PRACTICE statements provides an overview of all our main subsidiaries. b. About The Report, page 12 102-46 Defining report content and topic Boundaries Our Approach > Materiality and Stakeholder Engagement, page 18 102-47 List of material topics Our Approach > Materiality and Stakeholder Engagement, page 18 102-48 Restatements of information Appendix A, page 48 102-49 Changes in reporting Our Approach > Materiality and Stakeholder Engagement, page 18 102-50 Reporting period About The Report, page 12 102-51 Date of the most recent report Our third Sustainability Report for FY2019, was published in May 2020. Our previous report can be accessed via this link: https://sinarmasland. com/sustainability 102-52 Reporting cycle About The Report, page 12 102-53 Contact point for questions regarding the report About The Report, page 12 102-54 Claims of reporting in accordance with the GRI About The Report, page 12 Standards 102-55 GRI content index GRI Content, page 54 102-56 External assurance About The Report, page 12
GRI ECONOMIC AND GOVERNANCE STANDARDS 103: Management 103-1 Explanation of the material topic and its Boundary Annual Report 2020, page 46 - 65 Approach 103: Management 103-2 The management approach and its components Annual Report 2020, page 46 - 65 Approach 103: Management 103-3 Evaluation of the management approach Annual Report 2020, page 46 - 65 Approach 201: Economic 201-1 Direct economic value generated and distributed Annual Report 2020, page 87 - 94 Performance 201: Economic 201-3 Defined benefit plan obligations and other Best In Class Real Estate > Our Performance retirement plans Employee > Retirement Plans and other Defined Benefits, page 24
103: Management 103-1 Explanation of the material topic and its Boundary Best In Class Real Estate > Providing Approach Excellent Facilities and Service > Above the minimum wage, page 24 103: Management 103-2 The management approach and its components Best In Class Real Estate > Providing Approach Excellent Facilities and Service > Above the minimum wage, page 24
Sinarmas Land Limited Sustainability Report 2020 55 APPENDIX B: GRI Content Index
GRI Standard Disclosure number and title Page number and reasons for omission, if applicable 103: Management 103-3 Evaluation of the management approach Best In Class Real Estate > Providing Approach Excellent Facilities and Service > Above the minimum wage, page 24 202: Market 202-1 Ratios of standard entry level wage by gender Best In Class Real Estate > Providing Presence compared to local minimum wage Excellent Facilities and Service > Above the minimum wage, page 24
103: Management 103-1 Explanation of the material topic and its Boundary Sustainble Community > In this Approach section, page 41 103: Management 103-2 The management approach and its components Sustainble Community > In this Approach section, page 41 103: Management 103-3 Evaluation of the management approach Sustainble Community > In this Approach section, page 41 203: Indirect 203-1 infrastructure investments and services supported Sustainable Community > Improving economic impacts Community Welfare in Surrounding Development Area, page 42 203: Indirect 203-2 Significant indirect economic impacts Sustainable Community > Improving economic impacts Community Welfare in Surrounding Development Area, page 42
103: Management 103-1 Explanation of the material topic and its Boundary Best In Class Real Estate > Approach Compliance to All Related Regulatory Requirement, page 29 103: Management 103-2 The management approach and its components Best In Class Real Estate > Approach Compliance to All Related Regulatory Requirement, page 29 103: Management 103-3 Evaluation of the management approach Best In Class Real Estate > Approach Compliance to All Related Regulatory Requirement, page 29 205: Anti-corruption 205-1 Operations assessed for risks related to corruption Best In Class Real Estate > Compliance to All Related Regulatory Requirement, page 29 205: Anti-corruption 205-3 Confirmed incidents of corruption and actions Best In Class Real Estate > taken Compliance to All Related Regulatory Requirement, page 29
GRI ENVIRONMENTAL STANDARDS 103: Management 103-1 Explanation of the material topic and its Boundary Climate Change and the Approach Environment > Optimising Building Operation to Achieve Clean Environment > Materials, page 31 103: Management 103-2 The management approach and its components Climate Change and the Approach Environment > Optimising Building Operation to Achieve Clean Environment > Materials, page 31
56 Building for a Better Future GRI Standard Disclosure number and title Page number and reasons for omission, if applicable 103: Management 103-3 Evaluation of the management approach Climate Change and the Approach Environment > Optimising Building Operation to Achieve Clean Environment > Materials, page 31 301: Materials 301-1 Materials used by weight or volume Climate Change and the Environment > Optimising Building Operation to Achieve Clean Environment > Materials, page 31 301: Materials 301-2 Recycled input materials used Climate Change and the Environment > Optimising Building Operation to Achieve Clean Environment > Materials, page 31
103: Management 103-1 Explanation of the material topic and its Boundary Climate Change and the Approach Environment > Optimising Building Operation to Achieve Clean Environment > Energy, page 32 103: Management 103-2 The management approach and its components Climate Change and the Approach Environment > Optimising Building Operation to Achieve Clean Environment > Energy, page 32 103: Management 103-3 Evaluation of the management approach Climate Change and the Approach Environment > Optimising Building Operation to Achieve Clean Environment > Energy, page 32 302: Energy 302-1 Energy consumption within the organization Climate Change and the Environment > Optimising Building Operation to Achieve Clean Environment > Energy, page 32 Appendix A, page 48 302: Energy 302-2 Energy consumption outside of the organization Climate Change and the Environment > Optimising Building Operation to Achieve Clean Environment > Energy, page 32 Appendix A, page 48 302: Energy 302-3 Energy Intensity Climate Change and the Environment > Optimising Building Operation to Achieve Clean Environment > Energy, page 32 Appendix A, page 48 302: Energy 302-4 Reduction of energy consumption Climate Change and the Environment > Optimising Building Operation to Achieve Clean Environment > Energy, page 32 Appendix A, page 48
103: Management 103-1 Explanation of the material topic and its Boundary Climate Change and the Approach Environment > Optimising Building Operation to Achieve Clean Environment > Water, page 34
Sinarmas Land Limited Sustainability Report 2020 57 APPENDIX B: GRI Content Index
GRI Standard Disclosure number and title Page number and reasons for omission, if applicable 103: Management 103-2 The management approach and its components Climate Change and the Approach Environment > Optimising Building Operation to Achieve Clean Environment > Water, page 34 103: Management 103-3 Evaluation of the management approach Climate Change and the Approach Environment > Optimising Building Operation to Achieve Clean Environment > Water, page 34 303: Water 303-1 Water withdrawal by source Climate Change and the Environment > Optimising Building Operation to Achieve Clean Environment > Water, page 34 303: Water 303-2 Water sources significantly affected by withdrawal Climate Change and the of water Environment > Optimising Building Operation to Achieve Clean Environment > Water, page 34 303: Water 303-3 Water recycled and reused Climate Change and the Environment > Optimising Building Operation to Achieve Clean Environment > Water, page 34
103: Management 103-1 Explanation of the material topic and its Boundary Climate Change and the Approach Environment > Optimising Building Operation to Achieve Clean Environment > Emissions, page 33 103: Management 103-2 The management approach and its components Climate Change and the Approach Environment > Optimising Building Operation to Achieve Clean Environment > Emissions, page 33 103: Management 103-3 Evaluation of the management approach Climate Change and the Approach Environment > Optimising Building Operation to Achieve Clean Environment > Emissions, page 33 305: Emissions 305-1 Direct (Scope 1) GHG emissions Climate Change and the Environment > Optimising Building Operation to Achieve Clean Environment > Emissions, page 33 305: Emissions 305-2 Energy indirect (Scope 2) GHG emissions Climate Change and the Environment > Optimising Building Operation to Achieve Clean Environment > Emissions, page 33 305: Emissions 305-4 GHG emissions intensity Climate Change and the Environment > Optimising Building Operation to Achieve Clean Environment > Emissions, page 33 305: Emissions 305-5 Reduction of GHG emissions Climate Change and the Environment > Optimising Building Operation to Achieve Clean Environment > Emissions, page 33
58 Building for a Better Future GRI Standard Disclosure number and title Page number and reasons for omission, if applicable 103: Management 103-1 Explanation of the material topic and its Boundary Climate Change and the Approach Environment > Responsible Waste Management Program > Effluents and Waste, page 38 103: Management 103-2 The management approach and its components Climate Change and the Approach Environment > Responsible Waste Management Program > Effluents and Waste, page 38 103: Management 103-3 Evaluation of the management approach Climate Change and the Approach Environment > Responsible Waste Management Program > Effluents and Waste, page 38 306: Effluents and 306-1 Waste generation and significant waste-related Climate Change and the Waste impacts Environment > Responsible Waste Management Program > Effluents and Waste, page 38 306: Effluents and 306-2 Management of significant waste-related impacts Climate Change and the Waste Environment > Responsible Waste Management Program > Effluents and Waste, page 38 306: Effluents and 306-4 Waste diverted from disposal Climate Change and the Waste Environment > Responsible Waste Management Program> Effluents and Waste, page 38 306: Effluents and 306-5 Waste directed to disposal Climate Change and the Waste Environment > Responsible Waste Management Program> Effluents and Waste, page 38
103: Management 103-1 Explanation of the material topic and its Boundary Best In Class Real Estate > Approach Compliance to All Related Regulatory Requirement > Environmental Compliance, page 30 103: Management 103-2 The management approach and its components Best In Class Real Estate > Approach Compliance to All Related Regulatory Requirement > Environmental Compliance, page 30 103: Management 103-3 Evaluation of the management approach Best In Class Real Estate > Approach Compliance to All Related Regulatory Requirement > Environmental Compliance, page 30 307: Environmental 307-1 Non-compliance with environmental laws and Best In Class Real Estate > Compliance regulations Compliance to All Related Regulatory Requirement > Environmental Compliance, page 30
Sinarmas Land Limited Sustainability Report 2020 59 APPENDIX B: GRI Content Index
GRI Standard Disclosure number and title Page number and reasons for omission, if applicable GRI SOCIAL STANDARDS 103: Management 103-1 Explanation of the material topic and its Boundary Best In Class Real Estate > Providing Approach Excellent Facilities and Services, page 21 103: Management 103-2 The management approach and its components Best In Class Real Estate > Providing Approach Excellent Facilities and Services, page 21 103: Management 103-3 Evaluation of the management approach Best In Class Real Estate > Providing Approach Excellent Facilities and Services, page 21 401: Employment 401-1 New employee hires and employee turnover Best In Class Real Estate > Providing Excellent Facilities and Services > New Hires and Employee Retention, page 23 401: Employment 401-2 Benefits provided to full-time employees that are Best In Class Real Estate > Providing not provided to temporary or part-time employees Excellent Facilities and Services > Our Employees, page 22 401: Employment 401-3 Parental leave Best In Class Real Estate > Providing Excellent Facilities and Services > Benefits and Welfare > Family- friendly Employer, page 24
103: Management 103-1 Explanation of the material topic and its Boundary Best In Class Real Estate > Providing Approach Excellent Facilities and Services, page 21 103: Management 103-2 The management approach and its components Best In Class Real Estate > Providing Approach Excellent Facilities and Services, page 21 103: Management 103-3 Evaluation of the management approach Best In Class Real Estate > Providing Approach Excellent Facilities and Services, page 21 402: Labour/ 402-1 Minimum notice periods regarding operational The minimum notice period is management changes currently defined by our business relations needs. We do not have a formal policy on this matter yet, but are considering establishing one.
103: Management 103-1 Explanation of the material topic and its Boundary Best In Class Real Estate > Attention Approach to Customer and Occupational Health & Safety > Our disciplined approach towards ensuring Occupational Health & Safety, page 28 103: Management 103-2 The management approach and its components Best In Class Real Estate > Attention Approach to Customer and Occupational Health & Safety > Our disciplined approach towards ensuring Occupational Health & Safety, page 28
60 Building for a Better Future GRI Standard Disclosure number and title Page number and reasons for omission, if applicable 103: Management 103-3 Evaluation of the management approach Best In Class Real Estate > Attention Approach to Customer and Occupational Health & Safety > Our disciplined approach towards ensuring Occupational Health & Safety, page 28 403: Occupational 403-1 Occupational health and safety management Best In Class Real Estate > Attention Health and Safety systems to Customer and Occupational Health (2018) & Safety > Our disciplined approach towards ensuring Occupational Health & Safety, page 28 403: Occupational 403-2 Hazard identification, risk assessment, and Best In Class Real Estate > Attention Health and Safety incident investigation to Customer and Occupational Health (2018) & Safety > Our disciplined approach towards ensuring Occupational Health & Safety, page 28 403: Occupational 403-3 Occupational health services Best In Class Real Estate > Attention Health and Safety to Customer and Occupational Health (2018) & Safety > Our disciplined approach towards ensuring Occupational Health & Safety, page 28 403: Occupational 403-4 Worker participation, consultation, and Best In Class Real Estate > Attention Health and Safety communication on occupational health and safety to Customer and Occupational Health (2018) & Safety > Our disciplined approach towards ensuring Occupational Health & Safety, page 28 403: Occupational 403-5 Worker training on occupational health and safety Best In Class Real Estate > Attention Health and Safety to Customer and Occupational Health (2018) & Safety > Our disciplined approach towards ensuring Occupational Health & Safety, page 28 403: Occupational 403-6 Promotion of worker health Best In Class Real Estate > Attention Health and Safety to Customer and Occupational Health (2018) & Safety > Our disciplined approach towards ensuring Occupational Health & Safety, page 28 403: Occupational 403-7 Prevention and mitigation of occupational Best In Class Real Estate > Attention Health and Safety health and safety impacts directly linked by business to Customer and Occupational Health (2018) relationships & Safety > Our disciplined approach towards ensuring Occupational Health & Safety, page 28 403: Occupational 403-9 Work-related injuries Best In Class Real Estate > Attention Health and Safety to Customer and Occupational Health (2018) & Safety > Our disciplined approach towards ensuring Occupational Health & Safety, page 28
103: Management 103-1 Explanation of the material topic and its Boundary Educational Patronage > In This Approach Section, page 47 Educational Patronage > Initiating Program to Support Knowledge Enhancement, page 45
Sinarmas Land Limited Sustainability Report 2020 61 APPENDIX B: GRI Content Index
GRI Standard Disclosure number and title Page number and reasons for omission, if applicable 103: Management 103-2 The management approach and its components Educational Patronage > Initiating Approach Program to Support Knowledge Enhancement, page 45 103: Management 103-3 Evaluation of the management approach Educational Patronage > Initiating Approach Program to Support Knowledge Enhancement, page 45 404: Training and 404-1 Average hours of training per year per employee Educational Patronage > Initiating Education Program to Support Knowledge Enhancement > Training and Development, page 45 404: Training and 404-2 Programs for upgrading employee skills and Educational Patronage > Initiating Education transition assistance programs Program to Support Knowledge Enhancement > Training and Development, page 45 404: Training and 404-3 Percentage of employees receiving regular Educational Patronage > Initiating Education performance and career development reviews Program to Support Knowledge Enhancement > Employee Performance, page 45
103: Management 103-1 Explanation of the material topic and its Boundary Best In Class Real Estate > Providing Approach Excelent Facilities and Services > Diversity and Equal Opportunity > page 22 103: Management 103-2 The management approach and its components Best In Class Real Estate > Providing Approach Excelent Facilities and Services > Diversity and Equal Opportunity > page 22 103: Management 103-3 Evaluation of the management approach Best In Class Real Estate > Providing Approach Excelent Facilities and Services > Diversity and Equal Opportunity > page 22 405: Diversity and 405-1 Diversity of governance bodies and employees Best In Class Real Estate > Providing Equal Opportunity Excelent Facilities and Services > Diversity and Equal Opportunity > page 22 405: Diversity and 405-2 Ratio of basic salary and remuneration of women Best In Class Real Estate > Providing Equal Opportunity to men Excelent Facilities and Services > Diversity and Equal Opportunity > page 22
103: Management 103-1 Explanation of the material topic and its Boundary Sustainable Community > In This Approach Section, page 41 Sustainable Community > Improving Community Welfare in Surrounding Development Area, page 42 Educational Patronage > Improving Educational Method and Facility, page 46
62 Building for a Better Future GRI Standard Disclosure number and title Page number and reasons for omission, if applicable 103: Management 103-2 The management approach and its components Sustainable Community > Improving Approach Community Welfare in Surrounding Development Area, page 42 Educational Patronage > Improving Educational Method and Facility, page 46 103: Management 103-3 Evaluation of the management approach Sustainable Community > Improving Approach Community Welfare in Surrounding Development Area, page 42 Educational Patronage > Improving Educational Method and Facility, page 46 413: Local 413-1 Operations with local community engagement, Sustainable Community > Improving Communities impact assessments and development programs Community Welfare in Surrounding Development Area, page 42 Educational Patronage > Improving Educational Method and Facility, page 46 413: Local 413-2 Operations with significant actual and potential Sustainable Community > Improving Communities negative impacts on local communities Community Welfare in Surrounding Development Area, page 42 Educational Patronage > Improving Educational Method and Facility, page 46
103: Management 103-1 Explanation of the material topic and its Boundary Best In Class Real Estate > Attention Approach to Customer and Occupational Health & Safety > Ensuring Customers’ and the Public’s Well- Being, page 27 103: Management 103-2 The management approach and its components Best In Class Real Estate > Attention Approach to Customer and Occupational Health & Safety > Ensuring Customers’ and the Public’s Well-Being, page 27 103: Management 103-3 Evaluation of the management approach Best In Class Real Estate > Attention Approach to Customer and Occupational Health & Safety > Ensuring Customers’ and the Public’s Well-Being, page 27 416: Customer 416-1 Assessment of the health and safety impacts of Best In Class Real Estate > Attention Health and Safety product and service categories to Customer and Occupational Health & Safety > Ensuring Customers’ and the Public’s Well-Being, page 27 416: Customer 416-2 Incidents of non-compliance concerning the Best In Class Real Estate > Health and Safety health and safety impacts of products and services Compliance to All Related Regulatory Requirements, page 29
Sinarmas Land Limited Sustainability Report 2020 63 APPENDIX B: GRI Content Index
GRI Standard Disclosure number and title Page number and reasons for omission, if applicable 103: Management 103-1 Explanation of the material topic and its Boundary Best In Class Real Estate > Approach Compliance to All Related Regulatory Requirements, page 29 103: Management 103-2 The management approach and its components Best In Class Real Estate > Approach Compliance to All Related Regulatory Requirements, page 29 103: Management 103-3 Evaluation of the management approach Best In Class Real Estate > Approach Compliance to All Related Regulatory Requirements, page 29 417: Marketing and 417-2 Incidents of non-compliance concerning product Best In Class Real Estate > labeling and service information labelling Compliance to All Related Regulatory Requirements, page 29 417: Marketing and 417-3 Incidents of non-compliance concerning Best In Class Real Estate > labeling marketing communications Compliance to All Related Regulatory Requirements, page 29
103: Management 103-1 Explanation of the material topic and its Boundary Best In Class Real Estate > Approach Compliance to All Related Regulatory Requirements, page 29 103: Management 103-2 The management approach and its components Best In Class Real Estate > Approach Compliance to All Related Regulatory Requirements, page 29 103: Management 103-3 Evaluation of the management approach Best In Class Real Estate > Approach Compliance to All Related Regulatory Requirements, page 29 419: Non- 419-1 Non-compliance with laws and regulations in the Best In Class Real Estate > compliance with social and economic area Compliance to All Related laws and regulations Regulatory Requirements, page 29 in the social and economic area
64 Building for a Better Future SINARMAS LAND LIMITED Company Registration No. 199400619R
108 Pasir Panjang Road, #06-00 Golden Agri Plaza, Singapore 118535 Tel : (65) 6220 7720 Fax : (65) 6590 0887 www.sinarmasland.com
Sinar Mas Land @sinarmas_land