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Volume 12 • Number 1 January-February 1999

Want to go to Las Vegas? If you've always dreamed about ning Caesars Palace ticket(s) with their name, address and tele- going to Las Vegas to try your luck at a casino, but really haven't phone number. Players can enter as often as they like and send the time or money for the trip, you have a chance to do both with multiple entdes in one envelope. They should place the non-win- the exciting new Caesars Palace instant game. With each pack of ning tickets in any size envelope and mail to: activated Caesars Palace tickets, retailers are Caesars Palace Trip-A-Day in May automatically entered into a drawing for a free tdp for P.O. Box 7177 two to Las Vegas. All packs of Caesars Palace tickets Lawrence, KS 66044-7177 activated between January 25, 1999 and 5 p.m. on The drawing for the 31 Caesars Palace vacation pack- March 24, 1999 are eligible entries. The drawing will ages will be held at 10 a.m. on Fdday, May 28, 1999 at be held at approximately 10:15 a.m. on Ftiday, May Kansas Lottery headqumters in Topeka. Each vacation 28, 1999 at Kansas Lottery headqumters in Topeka. package includes round-trip airfare for two from Eight vacation packages will be awm·ded. The more Kansas City, Missoud, or Wichita, Kansas to Las Vegas packs you activate, the more chances you have ,,, , > ·'' .!' ...... ·.... ill • including Las Vegas ground transfers, a to win a tdp! ? ,~ t /t ·~ ··~ ''t111 deluxe guest room at Caesm·s Palace for Kansas Lottery players also have a chance ~,·;~ ·~ ~.,,;..,);?'~~ !~ three nights and extra spending cash. to win a trip for two to Las Vegas. A total of 31 '"!) ":\ ., ";\ '!1 '!i!t Full details on how to enter are ptinted on the Caesars Palace vacation packages will be ,JI .. ,;.,) ·... ~ ...... ; ...) ~ $® Caesars Palace Tdp-A-Day in May brochure. awarded. Here's how to enter: Players can ~~ :;:>""""~'-=- ];>~~ Certain restrictions apply. Pmticipants must completely fill out the back of any non-win- ] Ji"-.1 _.,.,.~~ be 18 yem·s of age or older.

It's back! Duling the entire month of February, Kansas Lottery players can purchase a multi-draw ticket for seven consecutive drawings in the Cash 4 Life game for only $6. That's one draw­ ing for free! This offer also applies to other consecutive multi­ draw options allowing players to purc~lli;e 14 draws for $12, 2I' draws for $18, and 28 draws \f $24~~Themore consecutive draws purchased, the better the~saving$;~ During this promotiorl,' play~rs MUST mm'k 7, 14, 21 of 28 in the multi-d~aw area. You may alsb use the multi-draw key on your tetminhl to select the number of draws. When t4e ticket is produced, the price will be disc~unted automatically:\>] If a player;mm·ks six in the ni~lti-draw area or you ;select six draws on th~!terminal, the ticket will be for six draws and the cost is $6. The ddrrect multi•draw optionm!Jst be selected before the ticket is protluced; Cash 4 Life ticketscannotbecanceled. · This promotion lets your players lem·n how to'play Cash 4 Life and never miss a draw for a chance to win $1,000 a week for life! As you will notice, the Welcome to the new Kansas Lottery retailer selling locations: Kansas Retailers newsletter has Dillons 75 Andover a new design, similar to the Presto 16 Andover Kansas Winners player Presto 17 Andover newsletter. Shilo Bonner Springs The Kansas Lottety has some Derby Bowl Center Derby exciting new instant games; Sav·A·Trip 27 Derby The Wizard of Oz and Caesars Meiners' Market, llC DeSoto Palace. Big Arts Steak & Spirits Dodge City The Wizard of Oz has been a Shannon's Retail liquor Elkhart pmt of Kansas histmy for many Total Convenience 2 Ellis years, as Dorothy's whirlwind Country Store of Eureka Eureka adventure began in Kansas. Dash In Deli·N·Grocery Hays The Wizard of Oz instant game - Gregory P. Ziemak lone Eagle Travel Plaza Hiawatha has been extremely populm· Executive Director Holton Shur-Save Holton with Kansas Lotte1y players. lucky O's 2 Humboldt Yellow brick road floor decals are showing up in more and more Snappy Store 75 Independence stores leading the players along to a chance at winning a $30,000 Quick Shop Kansas City top prize on this exciting game. The $3 Wizard of Oz game is Snappy Store 73 Kansas City the Lottery's first maze game and has created new interest in Starco Mini Mart Kansas City scratch games. U-Pump-lt Corner Store lakin The $5 Caesars Palace instant game with its $40,000 top prize Jordan's liquor leavenworth has alsq been a popular new game. Players and retailers both Cosentino's Sunfresh leawood have a chance to win a trip to Las Vegas. Your store is automati­ Ranch Mart Wine & Spirit leawood cally entered in a drawing for a chance to win one of eight hips Gomer's Johnson County lenexa to Caesars Palace in Las Vegas with each activated pack of Brass Monkey liberal Caesars Palace tickets. Details for the promotion are included in Food Pride Manhattan this newsletter. In The Bleachers Manhattan Kansas Lottery players also have a chance to win a Las Vegas Mel's Tavern Manhattan trip. The Trip-A-Day in May promotion gives players a chance Brew &Stew, llC New Strawn to win one of 31 vacation packages. lucky O's 1 Oswego Congratulations to the 1998 Kansas Lottery Director's Club members. This is the Lottery's fourth year to recognize retailers for top sales for the calendar yem·. I look forward to visiting each If you have Lottety tickets stolen from your store, contact the of the 10 retailers in the weeks ahead to present a special Lottery security depmtment immediately. Repmt the game num­ Director's Club award. ber and pack number, as well as ticket , so that the infor­ mation can be entered in the computer. Prompt action will result in quicker results when tr·acking a stolen ticket that someone might try to cash at another store.

The Heritage Restaurant Wichita Gary Baker Congratulations to mern­ Gunny Sack Caney Bill Luttrell A bers ofthe1998 1 Stop Corp. Wichita Roger McKnight ~~ Director's Club! Gunny Sack 3 Caney Bill Luttrell ~ The Lottety is Jiffy Trip Arkansas City Jolynne Peterson 9 proud to Apco East Arkansas City JoLynne Peterson announce the 10 Jiffy Mart 1 Independence Bill Luttrell retailers who qualilled in Town Pump Hutchinson Amy Smith top sales for the Director's Dillons 12 Wichita Gary Baker Club awards. The Dillons 44 Junction City Teri Bullington

Kansas Lottel'y m following 1o retailers will receive an award plaque and a 1998 Director's Club shilt. Executive Director Greg Ziemak will be visiting each of these The retailers are listed with the Lottety district manager: store locations to present an award and congratulate retailers. WORLEY RETAIL LIQUOR Joyce Worley, owner of Worley Retail Liquor in Overland Park, ·~ attended a news -Executive Director Greg Ziemak and Joyce conference at A $1,000 bonus was awarded to these retailers after they Worley, store owner Lottery head- had a $100,000 winner at their store. quarters in Topeka for $100,000 Powerball winner Carolee Braden. Worley Retail Liquor QuikTrip 360 Worley's received a $1,000 bonus for selling the ticket for Overland Park - 11-11-98 Wichita - 11-18-98 the November 11 drawing.

T & E 16- FALLEY'S 4 - Topeka PANTRY PLUS Lightning might not EXPRESS­ strike twice in the same Hutchinson place, but Kansas Lottery The T & E Pantly winners can win twice in Plus Express, 228 E. the same place. Just ask 4th St. in Hutchinson Topekan Dorothy Rowley. sold a $5,000 winning In November, she won Crossword ticket to $40,000 on a Treasure -(1-r) Junior Foulk, clerk who sold the win­ lucky winner Enedina Tree instant ticket and less ning ticket; Enedina Thomas, winner; Alice Thomas. -lottery district manager Karie Knoll than two months later, Uphoff, store mgr. and Dorothy Rowley, winner Rowley won another $20,000 on a Lucky 1999 instant ticket. Dorothy's winning tickets were purchased at FaHey's 4, 3712 Burlingame Road in Topeka .

.AMERICAN LEGION -Russell Betty Jane Huxman of Russell went to the American Legion, 4th & Main St. in Russell with her friends to play bingo. Before the bingo games began, she pur­ chased a Kansas Lottery Lucky 7's Bingo instant ticket and won a -Elmer Steinle, manager, and Betty Jane $10,000 prize. Huxman, winner

7, Sizzlin Chen'ies, Twister and Wild Jokers are pull tab games available during the promotion, which runs through February 26, 1999. To place an order, call1-800-322-5688 and ask for Daria. Or, for more information and questions about pull tab games, contact Steve Slimmer at this same numbet: Pull tab tickets are a great add-on Lottety product and popular with Lottery players. These retailers received a $1,000 bonus for selling a Kansas Cash jackpot ticket at their store. KA N S A s QuikTrip 314 - Derby QuikTrip 373 - Wichita Jackpot - $302,778 Jackpot- $386,065 10-31-98 11-21-98

Dillcms 44 - Junction City Albertson's -Wichita Jackpot- $11 0,000 Jackpot- $100,000 QUIKTRIP 314 - DERBY 11-25-98 11-28-98 -(1-r) Jason Hedge5, asst. mgr.; Jolynne Peterson, Hagen Retail Liquor - Topeka DM; Tara Zandler, mgr. Jackpot -$441,973 12-23-98 Lottery district manager JoLynne Jiffy Mart 1 - Coffeyville Falley's 4 - Burlington Peterson, center, pre­ Jackpot -$143,443 Jackpot -$143,443 sented a $1,000 01-09-99 01-09-99 facsimile check to Quik:Trip, 14 30 Nelson Dr. in Derby. The store sold a Kansas Cash jackpot ticket in October. ALBERTSON'S - Wichita -(1-r) Marjorie and QUIKTRIP 373 - Wichita Gerry Kurtz, winners; -Kendall Menzie, store lottery Commissioner mgr.,left, and lottery district Craig Robinson manager Gary Baker Lottery Quik:Trip 373, 1610 E. Commissioner Lincoln in Wichita Craig Robinson received a $1,000 bonus congratulated after selling a Kansas Cash Ma.Jjorie and jackpot ticket for the Gerry Kurtz of Wichita after they won a $100,000 Kansas Cash November 21 drawing. jackpot at Albertson's, 1910 W. 21st St. N. in Wichita.

DILLONS 44 - JUNCTION CITY HAGEN RETAIL LIQUOR - Topeka -lottery district manager -Jim Hagen, store owner Teri Bullington and Brian Tajchman, store manag~r Hagen Retail Liquor, 232 N.W. Independence Ave. in Topeka The Dillons store, made Christmas 1998 extra spe­ 618 W. 6th St. in cial for Gary Wilson of Mayetta. Junction City sold the Wilson won a $441,973 Kansas winning Kansas Cash Cash jackpot on his ticket pur­ jackpot ticket for the chased at Hagen's store for the November 25 drawing. Lottery district manager Teri Bullington December 23 drawing. presented a $1,000 facsimile check to the store.

dividers are an excellent way to promote Kansas Lottery tickets. Those last minute purchases just might include a Lottery ticket. Customers in the Price Chopper stores will be If you would like to plan a promotion at your seeing new lane dividers at checkout stands. The store or include new Lottety point-of-sale to Lottery games are prominently displayed on these highlight Lottery tickets, contact your Lottery colorful lane dividers. New ideas for point-of-sale district manager. You can also call the sales signage are always under consideration. department at Lottery headquarters, 1-785- At grocery store check-out counters the lane 296-5725, if you have any questions. Meet Naketa McChristian, the new As of December 24, 1998, the office assistant III in the sales depmt­ Lottery completed the ADA surveys ment. Naketa is working with Mike for all the retailer locations that have Todd in the processing of retailer been active selling Lottety retailers contracts. She will be assisting in the since at least January 1, 1997. Since completion of all the steps necessary Januaty 31, 1997, we have surveyed in the application procedures, which 2,101 existing and new retailer loca­ includes background checks, tax tions. Once again, we thank all of checks, setting up flies and contact­ our retailers for the cooperation and ing retailers for additional infotma- coffilnitment to make each location -Naketa McChristion tion. She will be processing retailer -Alvin Matheson accessible to all customers. applications and completing tasks to Accessibility is good business and bring new retailers on-line. will bring new customers. Naketa lives in Topeka. Before joining the Lottery staff, she Just a reminder: As of January 1, 1999, any retailers who worked for the Kansas Depatiment of Health and Environment at become eligible for an incentive bonus must be approved as Forbes Field in Topeka. Welcome abom·d, Naketa. ADA accessible before they can receive that bonus. The incen­ tive bonuses include the cash awards for selling a jackpot win­ Peggy Myers, a Kansas Lottety ning ticket in the Powerball and Kansas Cash game, a $100,000 veteran, was recently promoted to prize ticket in Powerball, Keno or Cash 4 Life and/or for selling office specialist in the personnel the top prize in the Cash 4 Life depatiment at Lottery headqumters. game. If an eligible location is not Peggy started employment at the approved, they will have 90 days to Lottery in November of 1987. become compliant or forfeit the In addition to her personnel duties, bonus. As we do not want this to Peggy has been actively involved in happen to any of you, we encourage the ADA project and continues to be you to make the required modifica­ acontact person for retailers about tions and notify our office so we may -Peggy Myers ADA. She works closely with retail- verify the accessibility requirements ers and their questions regarding at your store. accessibility and maintains on-going records of surveys of -Bob Clester The Kansas Lottery's ADA smvey­ retailers statewide. ors have been working diligently to Peggy and her husband, Arlan, live in Meriden. They have complete the store checks and will continue to complete our pro­ two children; Amy, a sophomore at the University of Kansas and gram. Bob Clester, Alvin Matheson and Dick Dunbar have Bobby, a senior at Jefferson County West High School. many years of experience in security background. Clester and Congratulations on your new position, Peggy! Dunbar formerly worked in the Lottery security depmtment. Clester was director of security at Lottery headquatters in Ginger Tillman, a fatnilim· face in Topeka. Dunbar was an enforcement agent in the Wichita the sales depatiment, is moving into regional Lottery Office. Matheson is retired from the Kansas a new area at Lottety headquatters. Highway Patrol. Clester has been Ginger has accepted a computer pro­ smveying retailer locations in the grammer position in the Lottety's Topeka and Kansas City area. infotmation resources depatiment. Dunbar's surveys include stores in Ginger stmted employment at the Wichita and the smmunding coun­ Kansas Lottety in 1988. After a six­ ties. Matheson's region includes month assignment in administration, Salina and retailer locations in coun­ she moved to the secretaty III posi­ ties in the western half of the state. -Ginger Tillman tion in sales where she worked until If you have made the changes and her recent promotion. have not contacted the Lottety office "I'm looking forward to the challenge of new opportunities," about those changes, please do so -Richard Dunbar said Tillman. now. You can contact either Pat Ginger is completing her degree in computer science at Rastok at 785-296-5741 or Peggy Myers at 785-296-5726, for Washburn University in Topeka. questions or confirmation of accessibility. We want to assist you Ginger and her husband, Terry, live in Topeka. in any way possilble to complete the survey program. Thank you Best ofluck, Ginger, in your new position! for your support! Congratulations to the 25 lucky entries drawn at Kansas What is the state set-off program and what does it Lottery headquarters on December 5, 1998. Each enuy won have to do with payment of Kansas Lottery prizes? $1,000 in the Kansas Cash $25,000 Giveaway Promotion. When a player submits a winning ticket at Lottety head­ quarters to collect a prize amount over $599, the claim is Diane Faught of Roeland Park, Kan. Dennis Schell of Hoyt, Kan. processed and the winner's social security number is entered in Orville E. McQuay of Junction City, Kan. Lisa Brungardt of Liberal, Kan. the computer. If a person owes any past due child suppmt or has Donald G. Warf of leavenworth, Kan. Curtis Perry of Wichita, Kan. been delinquent on taxes, the Lottety receives notification from Mary Horan of Kansas City, Kan. larry Carrier of St. John, Kan. the Kansas set-off program. Monies owed are deducted from the Earl Bohannon of South Haven, Kan. Clyde Flemmer of Ogden, Kan. prize amount before the winner receives the fmal check. Donald E. Warner of Caldwell, Kan. Kevin Gustus of Del City, Okla. Nelson C. Garner of Wichita, Kan. Vicki Denton of Riley, Kan. A mstomer fmm Oklahoma bought a Lottery ticket Deanna Cunningham of Pomona, Kan. Jerry Best of Topeka, Kan. my store. H an Oklahoma resident wins a jackpot in the Charles Whitaker of Syracuse, Kan. Kathie Eckel of louisburg, Kan. Kansas Lottery, does he/she have to pay Kansas taxes? Michele Williamson of Weir, Kan. Pauline Hicks of Colwich, Kan. Yes. If anyone wins a Kansas Lottety prize over $5,000, James R. Bohanan of leon, Kan. louis Molnar of Ottawa, Kan. no matter where the person resides, the standard 5 percent Troy Thomas of lawrence, Kan Pam Turner of ScoH City, Kan. Kansas state tax is withheld. Marsha l. Kelly of Great Bend, Kan.

On the back of instant tickets and on-line tickets also, it says something about completing the information of Prires Expfrhtg the tickets and entering the ticket in a lottery drawing consti­ Prizes on these games mustlJedaimed 6y March 17, 1999: tutes authorization to publidy identify the person whose entry Game #49 Blackjack is drawn. What does that mean? Ga.me #50 Fast Fifties That language was printed on tickets for any future promo­ Game #80 Instant Kansas Cash tions where non-winning Lotte1y tickets are permitted in a draw­ Game #97 Casino Nights ing for a prize. When the non-winning ticket is drawn, for exam­ ple, the winner's name can be listed in a Lottery news release, Prijes Expiring added to the web page or on the winner information phone line. Prizes on these games must be claimed byAprilJ 4, 1999: Game #24 Home on the Range What is the quickest way to collect a prize over $599? Game #28 . Gimme 10 Players can get same day service on any Lottery prize Game #43 Smell the Money claim up to $5,000 only at the Lottery headquarters office in Galfte #46 The. Whole Enchilada Topeka. Regional offices in Great Bend and Wichita can process Game #55 Fun forth~ Money claims but cannot issue prize checks. Prize claims at Game #58 Sizzling7's regional offices can require up to 10 days for processing. Game #68 · Cash Reward

Winning Numbers Line 1·800·544-WINS (9467) Playing lotte1y games is fun and entertaining. The Kansas Topeka Cityline Lottery urges all players to play responsibly. (785) 271-1 3 (316) 436-1200 If you or someone you know has a gambling problem, help Category 7777 Category 7777 is available. K!l'liW'I~!I'll~ City For more information on gambling problem assistance, you (816) 889-7827 (316) 356·1234 can call the Kansas Lottety at 1-800-544-9467 and select Category 5686 Category 2146 category 6.

Editor: Jane Elliott Designer: John Patterson The Retailer Review is an in-house publication of the Kansas lottery. Send comments or suggestions to: Retailer Review • 128 North Kansas Ave. Topeka, Kansas 66603-3638 NSAS

Volume 1Z • Number 4 Fall1999

The exctltemenM With all of the media attention on the "Y2K," ~mmlrn!mni;;.;;~- builds as year 2000 the Lottery has received several inquiries from nears and the J retailers and businesses about the Kansas Lottery's Kansas Lottery readiness for the new millennium. plans to take The on-line terminal in your store is owned and maintained part in celebrat­ by GTECH and is supplied to you under contract with the ing the big Lottery for use in selling and validating Lottety tickets. The event. The terminal is connected to our central computer system through a Kansas Lottery's dedicated telephone line installed by your local telecommunica­ new Wild Time tions provider at the expense of the Lottery. Other than adding 2000 instant new paper or changing a ribbon, all maintenance and updates to game gives the on-line terminal are handled by the Lottery, GTECH or players a chance your local telecommunications provider. to win up to 15 The Lottery has been implementing changes for the Y2K times on each tick­ issue incrementally to eliminate the need for a big conversion. et and a chance to All changes were virtually transparent to the retailer. The win the top ptize Lottery has completed all of its changes and testing for Y2K of $40,000. When and is very confident of its ability to a player scratches provide services into and J Wild Time 2000 beyond Janumy 1, 2000. \ / _, tickets and reveals We believe we the words have made all rea­ "PRIZE ENTRY" in sonable efforts to the lower right section of the ticket, he/she may enter a drawing ensure our continued for a chance to win one of 50 $2,000 prizes. If $100 is revealed operations into the year in the BONUS scratch area on the ticket, the player wins $100 2000. However, we instantly. are implementing To be eligible to win prizes in the drawing, "PRIZE ENTRY" a contingency Wild Time 2000 tickets must be mailed to Wild Time 2000 plan and encour­ Drawing, C/0 Kansas Lottery, P.O. Box 3561, Topeka, Kan. age all of our 66601-3561. Players can enter as often as they wish. Entries retailers to must be received by January 11, 2000. The drawing for the 50 review $2,000 prizes will take place at 10 a.m. on Friday, January 14, possible 2000 at Lottery headquarters in Topeka. Winners will be notified contingencies and by telephone and by a letter mailed through the U.S. Postal make Service. appropli­ To promote the Wild Time 2000 game, retailers received new ate plans. point-of-sale, monitor banners and register toppers. Lottery dis­ l / trict managers have delivered and placed the materials at retailer IZ a '" locations statewide. I~T(, { . u(~r. IJJ no, Lf Keno sales are doing well after a successful launch of the Kansas Lottery Executive Director new Bull's-eye option and the Greg Ziemak was recently elected progressive jackpots in the 6 president of the Nmth American spot and 7 spot games. By the Association of State and Provincial end of October, over $90,000 at the 1999 NASPL in total jackpots were claimed Conference in Halifax, Nova in the two games. With the Scotia, Canada. Ziemak is the additional prizes for Bull's-eye, PL 20th president of NASPL since the the progressive jackpots, and association was formed in 1971. renewed interest in the Keno · an Association of State and Provincial game, more sales are being gen­ as originally founded in 1971 as the erated with more profits for our of State Lotteries (NASL). Exchange of retailers. - Gregory P. Ziemak tion among lotteries developed into an The marketing and sales Executive Director state and provincial lotteries representing departments are working ations in North America, including 38 U.S. together on second quarter radio remotes scheduled across the state. the Vtrgin Islands, Puerto Rico Keno will be promoted during on-air promotions at retailer loca­ mission remains the same as when it tions. The live remotes provide an opportunity for players to learn was founded 28 years ago - to assemble and disseminate about the Keno game as well as take patt in some fun activities to info fits of state and provincial lottery organi­ win Lottery promotional items. tion and communications. As we approach the new year 2000, the Kansas Lottety's Wild mmunication of that knowledge is Time 2000 instant game is one more way for retailers and players to r lotteries as we move into the next mil­ take part in the festivities. This promotion gives your customers a ASPL President Greg Ziemak. second ch<1nce to enter non-winning Wild Time 2000 tickets into a integrity of the lottery industry and increasing drawing for cash prizes. Fifty entries will be drawn to win $2,000 jurisdictions will be continuing cash prizes. ~mL..... wu. I appreciate the support of State Sales Coordinator Pat Scott has included some tips in this bers, the Kansas Lottery Commission and the issue of the Retailer Newsletter on how to increase instant ticket ~ifif~~,:;:s as I begin my yem· as president of sales at your stores. The Lottery is ready to assist you in every way 1 possible to add to your sales commissions while creating new cus­ Njtle , ·l:lvectors have served as past NASPL presi- tomer sales in your stores. deri~1 )rtbuted to the growth and success of the Happy holidays to you all and good selling! Ass~biati~R:'~'';t eLottery industry. The NASPL business office is lodtea in\Villoughby Hills, Ohio. The NASPL office ;.~~Wmmation and oversees the conference e throu~hout the year. ~ A 26-year veteran of the lottery industry, Greg Ziemak was Executive Director Gregory P. Ziemak appointed director of the Kansas Lottety by Governor Joan Finney in 1993. He was reappointed by Governor Bill Graves in 1995. Prior to his appointment in Kansas, Ziemak worked two years for Yaffe & Company Advertising as an Account Every year at the NASPLAnnual Fall Conference, special Supervisor responsible for the advertising awards are presented to lotteries for outstanding accomplish­ account. Prior to working in Michigan, Ziemak worked 18 ments in advertising, promotions, point of sale, publications and years for the Connecticut Lottety, including two years as game shows. Director and eight yem·s as Assistant Director. The Batchy Awards are presented for outstanding He is also cun-ently secretaty of the Multi-State Lottery advertising achievements. The Kansas Lottety received four Association and vice chair of the Powerball Game Group. 1999 Batchy Finalist Awards in the following categories: Ziemak holds a Bachelor of Atts degree in Economics from Boston College and two Master's degrees, one in Political Science from Trinity College and the other in Management Special Categories: Player Newsletter - Kansas Winners from Rensselaer Hartford. Annual Reports - 1998 Annual Report Ziemak and his wife Joy live in Lawrence. He has two sons, Print Advertising Outdoor - Branding Billboards Greg, 12 and Jason, 24. Player Newsletter - Kansas Winners Congratulations to Lottety winners and retailers who sold a winning $100,000 Kansas Powerball ticket at their store. U-Pump-lt Dillons 15 - Manhattan QuikTrip 369 Total4166 r Store Jackpot -$50,000 Stanley -08-14-99 Overland Park -08-25-99 -lakin 07-24-99 5) ~{JiJll~ackpot $182,070 Frontenac Express 07-07-99 Dillons 67 - Topeka Jackpot- $639,705 Frontenac -10-13-99 l{f~l'l ~~~ 0 1;i;\l"lb! -100 S'fh 10th'.f'4~t ~ds Mini Mart 08-28-99 YVll(f 'r,, ~({fih , Through October 31, 1999, three $100,000 Kansas Powerball :' Bonner Springs prizes have not yet been claimed for these draw dates: Jackpot- $216,097 Speedy's 66 Food Mart January 13, 1999 June 30, 1999 07-21-99 -Girard August 11, 1999 10-09-99 Coastal - Chanute Jackpot -$50,000 Dillons 61 - Hays 07-24-99 Jackpot -$11 0,000 10-13-99 If you have not added pull tabs to 111 your Lottery game mix, lakin U-Pump-lt Corner Store - lakin .ee,• ~~~.r you might be sur- -lottery district man­ ~-< ~ity t prised at how well ager Vergil Wright ;000o~" '4 these tickets sell. presented a $1,000 ,.IJ Pull tabs are facsimile check to • • • compact, easy to sell store manager Paula •lf• .' and fun to play. Aller. The lakin "~ Customers like the .ability U-Pump-lt store in sold ~ · ·· to purchase pull tab tickets a Kansas Cash jack­ for only 50 cents! Currently, pot-winning ticket. the Lottery has a variety of six different pull tab games. Prize payouts average 60 percent and you pay winners right at your store. Try pull tabs at your store location. Your customers will be back for more! As of October 28, 1999, a $120,000 Kansas Cash jackpot for the September 4, 1999 drawing has not been claimed. The For more information on pull tab games, call the sales depart­ winning ticket was sold in north central Kansas. ment at Kansas Lottery headquarters, 1-800-322-5688 or contact your Lottery district manager.

either the WCW event in Topeka on December 2 or the During the month of November the Kansas "{'~: ;'J_.v•Nil';":.. .. . WCW event in Salina on December 3. The tickets will Lottery will tag team with the World Champion be awarded to the retail location· which best pro- w;~~~~~~t~~~~~~:~~~~v~:~7:hen a ~~W~~s!:~t:g~:: ~;:o:~~~t~~~~~~~~ retailer activates a pack of $3 Instant WCW tick- woRto cHAMPioNsHIP wREsruNG Your district manager and a myste1y shopper will ets, the retailer automatically receives a free WCW "; ~ if check out your instant WCW promotion sometime T-shirt. This is a limited offer while supplies last. All .Jo , during the inonth. Tickets will be delivered the week 15 WCW wrestlers are pictured on the front of the shirt. ~~'.tell· · ·~~~0, of November 29. Hurry! Take advantage of this one In addition, each district manager will have two tickets to 10 a ""~ time offer. Good luck and good selling! -by State Sales Pat Scott Would you like to increase your Lottety profits? A varied selection of products along with multiple price points in your game selection are the first easy steps to additional sales. Everyone likes a little compe­ Typically, once per qumter, the Lottety introduces a $5 game tition now and then. tied to exciting licensed themes, (example: Caesm·s Palace), Competition is even more fun suppmted with advettising and a second chance drawing. The $5 when there is a special award garnes provide an oppmtunity for you to take advantage of the waiting for the top competitor. $.25 commission per ticket and the advettising that draws cus­ For the past three years, the three -Wichita region manager tomers to your store. The Lottety's $3 ticket is marketed sales regions have competed for Marion Green presents the similm'ly, with the benefit of a $.15 commission on each ticket. the annual "Traveling Trophy." "Traveling Troph/' to Topeka Vm'ious price points have corresponding top prizes, giving cus­ The trophy is awarded to the region manager Lori Koepsel. tomers a choice of which prize they m·e ttying to win. The region that produces the highest Lottety's $1 tickets have top prizes of $10,000 or less with the $5 percentage increase in total sales compared to last fiscal year. ticket top prize of $40,000 or more. The $2 ticket continues to be Each year at the summer state sales meeting (following fiscal a popular game, especially the on-going Bingo and Crossword year end sales), the trophy is awarded and presented to the win­ "extended play" tickets which attract regular players. ning regional office. Looking at industry trends, it is apparent that customers like If the current "trophy holding" region defends the trophy by the "new" garne. We take advantage of this customer preference having the highest sales increase, the trophy will be presented to with our $1 tickets by ordering fewer quantities of each patticulm· the region manager by the executive director. garne and introducing new games more frequently. Be sure to If the current "trophy holding" region does not defend the tro­ have the new game available for your customers. Some cus­ phy with the highest increase, then the defending regional man­ tomers playing the new garne will revett to a game which has ager must present the trophy to the winning regional manager. been "lucky" for them. Don't let your customers change their buying pattern by forcing them to shop your competition who Wichita region claimed the trophy for the first two years. still carries the "lucky" game. Wichita defended the trophy with a FY 98 increase over The Kansas Lottery provides a "90 days or 90% sold" pay­ FY 97 of 5.1 percent. ment policy for instant tickets, allowing Lottery retailers to pro­ Final totals for FY 99: vide the selection customers want. Aminimum of 10 garnes is Topeka + 5.6% recommended, but a 16 garne selection is ideal, especially for Great Bend + 0.1% high traffic locations. Wichita + 2.2% The Lottery provides single stackable dispensers or pole­ mounted dispensers, which take less counter space. In-counter Congratulations to the Topeka region sales staff, who now holds dispensers with 12 or 16 games m·e available at no cost to retail­ the top sales award trophy! ers. Contact your district manager or call Lottety headqumters, 1-800-322-5688. Keep your customers happy and increase sales!

miles each month. Good driving habits, weather conditions, seat belts and road rage were just a few of the topics covered in the Thanks to the Kansas Highway lemning sessions. Patrol, driving on Kansas roads is ''The key to a little easier these days for being a good driv­ Kansas Lottery employees. er," said Sgt. Kansas Lottery sales personnel Jensen, "is lem·n­ learned about defensive driving at ing to adjust to the training sessions held in Topeka, conditions m·ound Great Bend and Wichita. Sgt. you and the Steve Jensen, Public Resource actions of others." Officer for metro Kansas City, TheAAA Driver -(1-r) Lottery district managers Buster Humphrey, and Sgt. J.T. O'Grady, Public -Sgt. Steve Jensen, left, and Steve Counts and Kelly Elias learn safety tips. Resource Officer, Troop B, Sgt. J.T. O'Grady 1mprovemen t Topeka, were both instructors at a Prograrn is sponsored by the Kansas Highway Patrol. The 8-hour session held at the Topeka regional Lottery office. defensive driver course provided the basics for good drivers to Lottery sales staff employees travel between 50,000 to 60,000 remain safe and continue good driving habits. for the American Red Cross. Kevin was the donor resources consultant for nmthwest Kansas. He trained American Red Cross blood donor volunteers, as well as recruited blood donors in nmthwest Kansas. Retailers in Hays and the smround­ Kevin also has past business experience working as manager ing communities are no doubt famil­ for Little Giant Fittings Co., which manufactures industrial parts iar with a new district manager serv­ for agriculture and oil companies. icing their stores. The Lottery has Kevin graduated from Fmt Hays State University with a hired Kevin Donecker to replace Bachelors degree in business communications. His wife Elaine Tom Payne, who transfened to the works for the Department of Corrections in Ellsworth. The - Kevin Donecker regional zone manager position. Doneckers live in Claflin and are expecting their ftrst baby in Prior to joining the Kansas Lottery sales team, Kevin worked January. Welcome to the Lottety, Kevin!

Lottety in various legal proceedings. Carl had an active role in the Kansas Lottery's Americans With Disabilities Act (ADA) compli­ ance program. Assistant Attorney General Carl Prior to his tenure at the Kansas Anderson received a plaque and spe­ Lottety, Anderson was employed for 12 cial recognition from the Kansas years in public service for the state of Lottery commission at the September Kansas as assistant general counsel at the 10 commission meeting at Lottety Kansas Corporation Commission from headquarters in Topeka. June, 1976 until January of 1979. He was Carl Anderson retired from the assistant attorney general assigned to the Kansas Lottety where he served as consumer protection antitrust division assistant attorney general since the from January 1979 to November 1987. Lottery's inception in November of Anderson completed his undergradu­ ate degree at Baker University in Baldwin 1987. During the past 12 years, Carl - (1-r) Lottery Commissioner Duane Nightingale, Carl has been involved with all major and his juris doctorate degree from the Anderson, Lottery Commissioner Paul Steele, Lottery Washburn University School of Law in accomplishments of the Kansas Commission Chairman Jim Cates Lottety, assisting four executive direc­ Topeka. He began his law career as an tors. His responsibilities have included the following: The start-up investigator and then associate for the law ftrm of Goodell, Casey, of the Kansas Lottery in establishment and development of the Brirnan and Cogswell. organizational structure, rules and procedures; all major procure­ Anderson and his wife Bobbie have four grown children and ments; contract negotiations; all legal matters; drafting proposed eight grandchildren. The Andersons have moved to Leawood, legislation; testifying before the legislature and representing the Kan. They plan to do some traveling and enjoy some boating at LakePeny.

The Security Division would like to remind Lottery retailers to check on-line tickets before delivering them to The progressive jack­ customers. Before selling an on-line ticket, make certain the pots in the 6 spot and 7 ticket printed entirely. Check the bar code and ticket num­ spot Keno games have ber and the printing on the ticket. Customers will not be created some excitement able to receive a prize for a winning ticket if the ticket and lots of winners! Sixty-nine winners have won $55,661 in carmot be validated. If the ticket is incomplete or not total prizes in the 6 spot jackpots since the Keno game change in legible to read, it will not validate. August through October 26. That is a total average win of $927. Good customer service is good business. Don't lose a For the same time frame, 20 winners have won $28,201 in total customer or a sale with poorly printed on-line tickets. A prizes for an average $1,410 jackpot in the 7 spot game. GTECH customer service representative will check your Retailers can check current Keno jackpots by selecting number machine and assist with any necessary repairs. 15 on your terminal report menu. If you experience faulty printing on your on-line termi­ For updated winner information, check message number 12 on nal, call the GTECH hotline: 1~800-658-1920. Hotline your terminal. Jackpot prizes and $100,000 prizes, as well as the operators can also assist you with technical suppmt. game and general location of where the ticket was sold will be displayed on the message following the drawing. Since the the Kansas Lottery's first Director Greg Ziemak end of the~llowl~~ appearance at the State Fair in 1987, it has games effective October 22, 1999. expire on these gtimes < become the biggest Lottery promotion April 20, 2000. event of the year. For the past 12 years, Game. #2llastSummerof the Century Jim Rush has been the coordinator of the Game #~6Lust, work schedule, training the Lottery staff The following games ended September 30, 1.999. _Jim Rush State Fair workers, reserving hotel accom- these games March 28, 2!)00, modations, negotiating for the grand prize J) giveaway, preparing the Lottery building at the State Fair Game #59 Tornadough Game #66 Zodiac grounds and many other details are involved. Game #67 Royal Flush In addition to selling Kansas Lottery tickets, the State Fair Game #73Tr(l(ls~re Hunt event also provides an opportunity to talk to players, promote the Game #76 BonJs Instant Keno • games and offer second chance drawings. Lottery employees Game #86 Heads or Tails have fun at the Fair and take part in the excitement of meeting Game #98 Crossword. players and actually selling KansaS Lottery games. Thanks to Jim Rush and the entire Lottery work crew, the job always gets done. The 1999 State Fair was another successful Prizes on th~ following games event with more than $150,000 in Lottery ticket sales. Game #37 Caesars Palace Gdme#54 l:lotspot J Game #56 Shootin' Gallery Game#57 Sunny Money Congratulations Game #64 Winner Take All to the 1999 Game #93. Chasin' the S's State Fair "Last Game #94 lu~ky Duck Summer of the ', ' :; Century" win­ Prizes on the foll()wing gan:fes expire January ~' 2000. ners. Ron Ga.n:Ie lt40 Lu¢ky 1OO's ·• . Estoquia of Game.#62 Wi~ring Combinati6n . Game #77 Bingo Exlrq; Wichita was ''\ ,,,; the grand prize - (1-r) Executive Director Greg Ziemak, Ron Estoquia, winner of the winner, and Margarita Estoquia, winner's wife. 2000 Buick Century. The Playing lottery games is fun and entertaining. The Kansas grand prize package had a total value of $40,000. Estoquia's Lottery urges all players to play responsibly. If you or entry was drawn from thousands of entries at the State Fair someone you know has a gambling problem, help is available. Lottery Building on Sunday, September 19. For more information, call the National Council on Problem Twenty-one entries each won $1,000: Gambling at 1-800-522-4700. larry Throckmorton of Hutchinson Kathy Griffin of Wichita This number is also available on the Kansas Lottery winner J.M. Friend of Wichita Donald Proffitt of Wichita information line: 1-800-544-WINS, category 6. Rita Bolton of Independence Frank Curran of Princeton lea Blind! of Topeka Kris Luebbert of Salina Winning Numbers Line 1·800·544-WINS (9467) Josh Powell of Haven Anita Belt of Wichita 1 Cityline loretta Dieker of Hutchinson Gregory Side! of Wichita (785) 271-1313 (316) 436-1200 Dan Pestinger of Salina Shar Petit of McPherson Category4 Category 7777 Pauline Hicks of Colwich Anne Schmidt of Edmond, Ok. i\U

Editor: Jane Elliott Designer: John PaHerson The Retailer Review is an in-house publication of the Kansas lottery. Send comments or suggestions to: Retailer Review 128 North Kansas Ave. Topeka, Kansas 66603-3638 Volume 13 • Number 1 Spring 2000

.. . Policy shall provide retailer with a receipt for the the tickets retumed. The KansasLottery wants to help you keepyouriQstantticket Retailer shall retain the receipt and shall be required to produce the dispensers filled with asmanynew games as possible. This is eas­ receipt in the event of any claims retailer may make regarding the . ier than ever before; now that the Lottery has adopted a new ticket ticket(s) retumed. · return policy that went into effect Feb. 1, 2000 and a new settle­ ment policy which goes into effectAprill, 2000. Section 401 - SeHiement. Date for Instant Tickets Prior to the change, you could only return consigned books of Beginning with a1I packs of tickets activated on and after unsold tickets until90 days after the announced end-of-game~date. Aprill, 2000; You will still be allowed to return consigned pooks at any time Settlement dates for orders of instant ti<;~ets which are placed by . during the game, but the new policy will also allow you to return the .Retailer shall be paid 60 days following activation of each pack and receive credit for activated and partial packs beginning 30 of tickets, or after 80 percent of the average number of winning days after the announceg end-of-~ame-date; tickets per pack for the specified game has been validated, or 60 Here's how the tieketret\.U'nS Will work: days following the announced end-of-game patefor the specified The last date for activation of a consigned pack will now be game, whichever comes first, or earlier at the Retailer's option. 30 days after the announced end-date. At this time your district Settlement dates for orders of pull-tab tickets shall be the date of manager will begin retuming and giving you credit for partial the order. packs. No packs will be consigned after the announced end of The Lottery may change settlement dates from time to time as game date, and no tickets are to be sold more than 60 days after may be needed, in the opinion Of th~ executive director, for the the announced end-of-game. This allows winners 120 days to efficient operation of the Lottery while takjpg into consideration redeem winning tickets. Be sure to return partial packs and indi­ the needs of the retailer. · vidual tickets no later than 60 days after the end-date. Settlement must occur 60 days following activation or after .Section 102(2) - Definitions for Instant Games (In addition to 80 percent of the average number of tickets per pack for the game definitions already set forth in current contract) have .been validated. If settlement has not occurred in that 60/80 "End-of-game date" and "end-date" mean the date announced ' status; settlement will now occur no later than 60 days after by the executive director as the last date for consignment of tickets announced end~of-game-date. Note: Settlement no later than 60 of a game, which date shall be 180 days prior to the expiration date days after the announc.ed end-of-game date was also part of the of the game unless othe1wise specified by the Executive Director. original amendments made effective Feb. 1, 2000. ''Partial pack" and "partial book" mean a pack of instant tickets The new changes have also required a change in retailer con­ that has been activated,.whether or not any.of the tickets from the tracts. These are the sections of the contract that are affected: pack have been sold and whether or not.thepackhasbeen settled. "Expiration date" means the last date· an instant ticket may be .Section 219 ·"' Return of Unsold Tickets validated and eligible to win a prize, which date shall be 180 days The retailer may retum consigned packs of tickets to the following the end-of-game date as announced by the ef1.ecutive Lottery ~tany time during the game. No tickets shall be consigned directm; unless othe1wise specified by the executive director; to a retailer after the end-of-game date announced by the executive Changes to Section 219 wentintoeffectFeb. 1, 2000, and the director and no consigned packs shall be activated after 30 days most recent revisions to Section401 go into effect Ap1ill, 2000. from the end-of-game date. Retailer shall make a good-faith effort All settlements will still occur automatically and will be billed in to have all unsold patiial packs and unsold individual tickets for the same fashion as before .. The new settlement policy does not that game returned to the Lottery po later than 60 days following ~ect packs activated before Ap1il1, 2000: If you have any ques­ the announced end-of-game date. The retailer may also return par~ tions or concerns regarding the changes, do not hesitate to contact 1 / tial p~cks of tickets to the Lottery under conditions as. othe1wise set the Lottery or ask your lottery district manager. · Ka1\ fo~h rn K.A.R. 111-3-35. Upon return of any tickets, the Lottery WI. I' \(o(, (] J /lC>, ( Because of the hard work The goal to have all Kansas Lottety retailers accessible to and preparation of Kansas people with disabilities is coming closer each month. As of Feb. Lottety staff and the GTECH 1, 2000 there are 1,357 retail locations that have been approved corporation, there was a smooth as ADA compliant. This represents approximately 74 percent of transition to the new year 2000. Lottery retailers. The Lottety staff is extremely grateful for the Thanks to all who made the hard work and commitment retailers have undettaken to assure Y2K effmts such a success. that everyone has access to the purchase of lottety tickets. Not To start the new year in a only has this effmt and commitment provided the opportunity for positive way, some changes more people to purchase lottety tickets, it has also given more have been made to make selling people the ability to come into your locations and make other Kansas Lottety instant tickets types of purchases. More importantly, making our society acces­ even easier and more profitable sible to people with disabilities is just the right thing to do. for Lottety retailers. A new Recently, we started mailing letters to retailers who have not ticket retum policy is in place Gregory P. Ziemak yet been approved as ADA.compliant. These letters contain a and, hopefully, has been a big Executive Director section indicating what modifications needed to be done at the benefit for everyone. The changes required some amendments to time of our last contact with that location. If you receive one of contracts. Those changes were approved by the Kansas Lottety these letters, please complete the bottom half of the letter and commission in January. In this issue of the Retailer Newsletter retum it to the Lottety ADA office. We have found that many you will fmd additional infmmation explaining the new retum locations have ah'eady made the modifications but just have not procedures. notified the Lottery. The letter has helped us identify several The changes allow you to retum and receive credit for partial more locations that ar·e AD Acompliant. packs of ticket inventmy in a more timely manner. The process Communication is an important part in the ADA compliance provides your customers a better turn-around time to claim prizes process. Let us know when you have made the modifications; on winning tickets from games that have ended. Now, you will be call us if you have questions; talk to us about concems you may allowed to retum and receive credit for activated and partial packs have regar·ding ADA compliance. Pat Writt and Peggy Myers are beginning 30 days after the announced-end-of-game date. ready to work with you to achieve accessibility. You can reach Keno sales have been excellent since the Bull's-Eye option Pat or Peggy at 785-296-5741 or 785-296-5726. and progressive jackpots were added. Fiscal year· 1999 Keno sales for Sept. through Feb. were $16,711,425 compar·ed to $22,939,519 for the same period for Fiscal Year· 2000. That's an increase of 37 percent! Best wishes evetyone; great sales for 2000! Watch for some softwar·e changes in late March. Keno players will be happy to learn that an 8-spot progressive jackpot is being implemented with a starting jackpot of $250. The 8-spot progressive jackpot game joins the 6-spot and 7-spot games, which ah'eady have progressive jackpots. When a player matches all eight numbers in the 8-spot progressive jackpot garne, the player wins the top prize for an 8-spot garne as well as Incidents of lottery ticket theft and related crime ar·e occur­ the jackpot. ring frequently throughout the state. The Lottery security division For your convenience and added service to customers, a reminds retailers to report these incidents to their local law confitmation screen on your terminal will provide a message to enforcement officials as well as Lottery Security. confirm all wagers of $20 or more for all on-line games. Members of the security staff work closely with local On-line tickets will look a little different after softwar·e authorities on a daily basis. Because of the ability to produce changes. The ticket setial number will be ptinted on the top of impmtant documentation regarding lottery tickets, many criminal the ticket in addition to where it is now printed on the ticket. investigations have been successfully prosecuted. The ability of All Powerball tickets sold ar·e automatically annuity tickets. Lottety security to know when and where an instant lottery ticket Players have 60 days from the date of claiming a Powerball jack­ is being validated is vety beneficial in providing crucial infmma­ pot ptize to decide on the annuity or cash option method of col­ tion in cases of all types. lecting the jackpot prize money. The sooner local law enforcement officials and Lottery One major highlight of softwar·e changes will be the ability secmity personnel ar·e notified of a theft, the better the chances to sell online tickets one hour ear·lier. You will be able to begin ar·e that the incident will be cleared. Accurate inventory of begin­ selling Kansas Lottety tickets at 5 a.m. The extra hour of sales ning and ending numbers of ticket packs at the start and end of means extra profits for your store and convenience for early-bird each day, makes it easier to repmt and track information if a theft shoppers. occurs. Lottery secmity will assist you whenever possible. January 2000 marked another milestone for the Kansas 10 percent for correctional institutions building fund, and 5 per­ Lottery. Since the Lottery's stmtup in Nov. of 1987, total transfers cent for juvenile detention facilities. Funds for the State Gaming to the state reached $500 million-- half a billion! Revenues Fund are limited to $50 million for a given fiscal yem·. The state of Kansas receives a minimum 30 percent of all lottery Any monies over the $50 million m·e transferred to the state gen­ sales. Lottery monies transferred to the state go into the State eral fund. Gaming Revenues Fund. The cmTent breakdown of proceeds, as Several state agencies, including the Depmtment of set by the Legislature, m·e 85 percent for economic development, Commerce and Housing, receive funds from lottery sales.

CHIP'S NO.2 numbers drawn on Jan. -LAWRENCE 20, 2000, to win a There was a $1,000 a-week-for-life lot of excitement grand prize. at the Chip's #2 Chip's #2 store convenience received a $2,500 bonus store, 220 Harper for selling the grand St. in Lawrence prize Cash 4 Life win­ inJanumy ning ticket. Charlene John McKean, lett, store manager, and Garzillo of lottery district manager Jerry Snell Lawrence won Charlene Garzillo, Cash 4life grand prize winner, the top prize in and lottery Executive Director Greg Ziemak SHAW MOTOR CO. the Cash 4 Life - GREENFIELD game. Gm·zillo's Cash 4 Life ticket matched the four Francis Heier, lett, was congratu­ lated and presented a $25,000 facsimile check by Herman Zerr, manager of the Shaw Motor Co. in Greenfield where Heier bought his winning ticket. Heier won $25,000 in the Cash 4life game in October.

your customers and co-workers. Save the print--out message and Are you reading new messages each day when you sign-on post it with your winning numbers reports. Lottery players are to your lotto terminal? The ticket message automatically prints interested to know where the winners are and which games have out and contains updated information about the Kansas Lottery. had You will find the latest winners ofPowerball, Kansas Cash, Cash REMI:MIIJBI! The report #12 message on your lotto terminal is 4 Life and Keno, as well as instant game winners. Retailer loca­ still available to check current jackpot amounts in the Kansas Cash and tions where claimed jackpot-winning tickets were purchased are Powerball games. The cash option amount for the Powerball game is also included in the message. listed on this message. Don't throw that message in the trash! This is one more The printed messages are for your benefit. Better communica­ way for you to share winner updates and other lottery news with tion and current updates help us keep you informed. Keep up the good work. Have a suggestion? Contact Lottery headquarters. QUIKTRIP 386 Scott Prior, store manager Better late than never! The $100,000 Powerball winner from the Jan. 13, 1999 drawing fmally claimed the prize. QuikTrip received a $1,000 check for selling the winning ticket. Congratulations to Lottery winners and retailers who sold a NORTHSIDE winning $100,000 Kansas Powerball ticket at their store. DILLONS Dillons 108 Northside Dillons Pharmacy PHARMACY Pittsburg - 10-16-99 Topeka - 12-04-99 (1-r) Lottery district manager Jerry Snell, Greg Lee, store 7-Eieven Olathe Phillips 66 manager, and Lottery cor­ Olathe -10-01-99 Olathe- 02-05-00 porate accounts represen­ tative Stan Patterson

DILLONS 2 -DODGE CITY (1-r) Steve Thummell, store manager; Tom Fief, winner; and Lottery district man­ ager Jan Stephens

QuikTrip 376 - Wichita Frontenac Express Jackpot- $143,899 -Frontenac Dillons received a $1,000 bonus for selling the Oct. 30, 10-23-99 Jackpot- $130,000 1999, Kansas Cash jackpot-winning ticket to Tom Fief of 12-27-99 Dillons 2 - Dodge City Dodge City. Jackpot- $120,000 QuikTrip 356 - Wichita 10-30-99 Jackpot- $124,507 SAV-A-TRIP 01-12-00 -HESSTON Sav-A-Trip 18 - Hesston Lottery district manager Jackpot- $149,591 PoHer Retail liquor Kevin Duckett presents a 11-10-99 Arkansas City Jackpot- $124,507 $1,000 facsimile check to Kwik Shop 788 -Topeka 01-12-00 Andrea Chillcott, store man­ Jackpot- $725,871 ager, aHer the store sold a 12-18-99 Kansas Cash jackpot ticket for QUIKTRIP 376 - WICHITA the Nov. 10 drawing. Kevin Vogel, store manager

QuikTlip sold the $100,000 KWIK SHOP 788 Kansas Powerball ticket for the Rick Klee, store manager October 23 drawing. and Lottery district man­ ager Karie Knoll

POnER LIQUOR Lottery district - ARKANSAS CITY manager Km·ie Knoll Dave Potter, store owner congratulates store Dave Potter was all smiles manager Rick Klee. after receiving a $500 bonus from Kwik Shop 788, 1414 SW 17th in Topeka, received $1,000 the Lotte1y for selling one of the two after selling the winning Kansas Cash jackpot ticket for Kansas Cash jackpot winning tickets the Dec. 18, 1999, drawing. Topekan Wallace Buchanan for the Janumy 12 drawing. won $725,871. Julia Totomena is the new We have new faces at Kansas Lottery headquarters. secretmy for the mm·keting depmi­ Please welcome these five individuals who recently joined the ment. Julia was office manager for Lottery team. Midwest Custom Cycles before Shirley Eagles is the receptionist accepting her cmTent position. Julia at headqumters in Topeka. She will be handling the radio advettising greets visitors, assists players with traffic, travel vouchers, new game claim fmms and manages incoming sell-in sheets and suppmi for mm'ket­ telephone calls. Before coming to ing staff. the Lottery, Shirley was employed in the Motor Vehicles registration divi­ Julia Totomena sion of the Kansas Depmtment of Revenue. Keith Kocher has been hired for the assistant attorney general position following Cm·l Anderson's retirement. Shirley Eagles Keith was in plivate law practice in In the Infmmation Resource Topeka with the law firm of Shaw, depmiment, Todd Kinney accepted a Hergemeter, Qumnstrom and Kocher programmer position. Todd works for 18 yem·s before accepting his cur­ primm·ily with the network suppmi rent position. Keith will be handling and assists the staff with questions the legal issues at the Lottery. regm·ding personal computers. Todd Keith and his wife, Cyd, have is a Microsoft-cetiified professional two children: Katie, 14 and Adam, 10. Keith Kocher and gained experience at the Kansas Depmiment of Revenue prior to his job at the Lottery. Todd Kinney Vanna White couldn't make it, Marilyn Travis has accepted the but a good crowd public information officer position in of local friends the mm·keting depmiment. She and customers writes news releases, works with the took pmi in a media, and is editor of the Kansas Wheel of Fortune Winners newsletter. Marilyn previ­ event at DJ's, 928 ously worked at St. Francis Hospital Coolidge St. in and Medical Center in Topeka where Great Bend on she was a communications specialist. Jan. 21. Marilyn and her husband, Steve, live LoHery District Manager Kevin Donecker Marilyn Travis in Overbook. With each purchase of two Wheel of Fortune instant tickets between 7 and 8 p.m. at the event, customers got a free wheel spin for a chance to win lottety promotional items: koozies, T­ You and your lottery customers still have time to enter the shirts and ball caps. Players also got a bonus spin. If they hit the Wheel of Fortune® and Harley-Davidson® special drawings. same prize again on their bonus spin, they won a free Kansas The Wheel of Fmtune® drawing will be held at Lottery Lottery Wheel of Fmtune scratch ticket. headquarters on May 5, 2000 at 10 a.m. Six lucky entries will ''This was a great player education event," said Great Bend win a trip for two to California. The prize winner will audition regional manager Pollie Unruh. "Players learned how to play the for a chance to be a contestant on the Wheel of Fmtune® tele­ instant Wheel of Fmtune game and also lem·ned how to enter the vision show. Lottety's Wheel ofFmtune drawing." On May 19, 2000 three lucky entries in the Hm·ley­ To add to the fun, customers at DJ's watched the "Wheel of Davidson® drawing will each win a Harley-Davidson® Fmtune" television show and saw Great Bend resident Mike Sportster 1200 CustomrM motorcycle. Flahetiy win approximately $70,000 on a pre-taped segment of Complete instmctions on how to enter the Wheel of "Wheel of Fortune." Flaherty's trip to the show was not pmi of Fmtune® and Harley-Davidson® drawings m·e printed on the the Kansas Lottery's promotion, but evetyone was glad he won! back of the instant scratch tickets. Players may enter as many Are you interested in hosting a Kansas Lottety event at your valid entries as they wish. Good luck! store? Contact your lottery district manager or call the sales depmiment at Kansas Lottety headqumters (785) 296-5700. Prizes on the following games e~ire March 18, 1000. . Game #59 Tornadough dame #66 Zodiac Game #67 Royal Flush Game #73 Treasure Hunt. Game #76 Bonus lnstantl

Winning Numbers Line 1·800·544-WINS (9467) Playing lottery games is fun and entertaining. The Kansas ~,.rut,~rtutn Cityline Lottety urges all players to play responsibly. If you or (785) 271·1313 (316) 436·1200 someone you know has a gambling problem, help is available. Category4 Category 7777 For more information, call the National Council on Problem Gambling at 1-800-522-4700. City This number is also available on the Kansas Lottery winner (816) 889-7827 (316) 356-1234 infmmation line: 1-800-544-WINS, categmy 6. Category 5686 Category 2146

Editor: Jane Elliott Designer: John Patterson The Retailer Review is a publication of the Kansas lottery. Send comments or suggestions to: Retailer Review 128 North Kansas Ave. Topeka, Kansas 66603-3638 Volume 13 • Number 2 Summer 2000

On May 5, six Lottery players won a Wheel of Fortune prize package. The package includes airfare to Hollywood, CA for two and hotel accommodations for three nights and two days plus $2,500 in cash. The trip includes an audition for a chance to be a contestant on Wheel of Fmtune, Here are the winners: Debra Schartz Charles Williams of SubleHe, Kan. of Toronto, Kan. Engels Conoco Food Store Howard's AF Super 848 S. Kansas Ave., Liberal 807 E. River St., St. Francis Linda Morris Mickey Folger of Chanute, Kan. of Topeka, Kan. Jump Start 2 Dillons 202 N. Lincoln, Chanute 2010 SE 29th, Topeka Joy Hearn Alverda D. Scoff of Leawood, Kan. of Kansas Cily, Kan. Texaco 20 Dillons 10695 Roe Ave., Overland Park 200 SE 29th, Topeka Any remaining prizes in the Wheel of Fortune instant scratch game will expire October 28, 2000. The year has passed quickly! Compliance with the Arne1icans With Disabilities Act can The Kansas Lotte1y will soon mean MONEY IN YOUR POCKET! begin a new fiscal year. In Since January 1997, all Kansas Lottery retailer locations Fiscal Year 2001, the Lotte1y ar·e required to be accessible to people with disabilities. The will be able to award Lottery ADA staff has been working diligently the past three merchandise prizes in our and a half year·s to assist retailers in achieving full compli­ instant games. The Kansas ance. As of May 2, 2000 there are 1,438locations now Legislature approved the ADA accessible. The Lottery commends its retailers who change and players can look have been suppmtive and cooperative in making the fmward to exciting new games required changes to make sure Lottery tickets are available and prizes like automobiles, to everyone. trips, boats and other fun items. Beginning Jan. 1, 1999, eligibility to receive bonuses for ABig 2 Do! It is defmitely a selling a winning Powerball jackpot ticke~ a $100,000 big to-do over something really Gregory P. Ziemak Powerball ticket, a $100,000 Keno ticket, a Cash 4 Life big. The Kansas Lotte1y, the Executive Director grand prize winning ticket and a Kansas Cash jackpot ticke~ State Fair and Pepsi are co-sponsoring the new $2 instant game, became dependent upon the selling location being ADA "A Big 2 Do" and offering our players a chance to win one of the compliant. If a store is not compliant, the retailer has 90 most popular new vehicles cmising the highways. The Crnysler days to become compliant or forfeit the bonus. Since Jan. 1, PT Cmiser is this year's grand prize at the Lotte1y's drawing at the 1999, there have been 71 winning tickets sold for $93,380 in State Fair. Ten lucky winners will also each be awarded $1,000 bonuses paid to the retailers. cash prizes in the State Fair drawing on Sept. 17, 2000. Details on If your location has not been approved as accessibleby how to play the game and how to enter the drawing are in this the Lottmy ADA staff, please contact the Lottery at 785- issue of the Retailer Newsletter. 296-5726, and let the staff know if you have completed the Have a great summer! required modifications. Or, fmd out what you need todo and get to work on making sure you are eligible to receive those bonuses. IT DOES PAY TO BE ACCESSIBLE!

GregZiemak Congratulations to e the 1999 I I ~.#.... Director's I I ~ Club I I : Starting in late summer, three-digit instant game numbers will ~ members. !be in effect. These tickets will have longer bar·codes that will scan Kansas : like our cmrent instant tickets. This has prompted softwar·e Lottery Executive Director Greg Ziemak !changes to make validations easier for you. If the ticket fails to !scan, you can manually enter the validation infmmation as • and the sales staff 1 outlined below. Kansas Lottery w honored the top VALIDATION SCRIPT 10 lottery selling INSTANT GAMES: locations with a special awar·d presentation at each store. Each year, retailers who ranked in the top ten in lottery sales for the Press "lnstanr' key. calendar· year are recognized for their successful sales. The Scan bar code; or: (a) Select #1 'Validation." (b) Manually enter all 1999 recipients received a desk clock and Director's Club numbers found below bar code on back of ticket. (c) Manual~ enter the shirts. The 10 outstanding sales locations were: eight numbers found under the latex on the front of ticket. (d) Press "Send." Enter the three numbers in the box under latex on front of ticket. The Heritage Restaurar1t, 4551 S. Broadway, Wichita; 1 Stop Pay customer amount printed on receipt. Corp., 802 N. West St., Wichita; the Gunny Sack, 606 N. McGee St., Caney; Gunny Sack 3, 116 N. McGee St., Caney; Keep winning ticket** Jack's General Store, 925 S. Summit, Arkansas City; Town **For securily purposes; deface the paid ticket to prevent anyone from hying Pump, 500 N. Momoe, Hutchinson; Jiffy Mart, 600 W. Main, to cash the ticket again. Independence; Dillons 12,450 E. Har1y St., Wichita; APCO If you have questions or need assistance during the transition, East, 804 E. Madison, Arkansas City; and Dillons 44, 618 W. contact your lotte1y district manager or the GTECH customer 6th St., Junction City. service representatives for your location. 1 ·------~ The Kansas Lottery sales staff travels thousands of miles each year to serve lottery retailers across the state. This Kansas map illustrates the Topeka, Wichita and Great Bend regions and the district managers who service retailers within the 105 counties of Kansas. Lottery tickets are sold in approximately 1,800 retailer outlets across the state. Meet the Lottery sales staff and the security employees at each office. The color-coded areas represent the Congratulations to the following lottery locations that sold a cities/counties for each district manager. · winning $100,000 Powerball ticket. SALES WICHITA Pump Mart 6 Presto 9 Abilene -03-25-00 Lakin -04-15-00 STAFF REGION lip Stop 4 The Gunny Sack Ellinwood- 03-25-00 Caney- 04-01-00 Phil-Stop Arkansas City- 04-05-00

GUNNY SACK STANTON (1-r) Lottery district man­ Pat Scott, Acting ager Bill Luttrell presented Director of Sales a $1,000 facsimile check Marion Greim, Wichita MORTON to Krista Wade, store man­ Regional Manager ager; Janie Moody, store GRI employee; and Dickie Rolls, store owner Roger McKnight The Gunny Sack, 606 N. McGee in Caney, sold a winning $100,000 Powerball ticket for the April1 drawing.

Mike Todd, Retailer Accounts Manager JoLynne Brothers

Kansas Cash jackpot win­ Pollie Unr ners purchased Bend Reg their winning Kevin Duckett tickets at these locations. Dillons 5 - Garden City Friendly's Food & Fuel 2 Nebraska resident - Cherryvale Maria Aikman, Corporate Bill Daugherty Jackpot- $154,44 Larry Ballew, Cherryvale, Kan. Account Representative 03-22-00 Jackpot -$227,457 05-01-00 Kwik Shop 722 - Wichita Sedgwick County, Kan. resident Bill Luttrell Jackpot- $183,617 04-03-00

Metcalf Kicks 66 - Overland Pctrk ~ Johnson County, Kan. resident ' ,U lJ 1 1 Gary Baker Jackpot- $196,249 Stan Patterson, Corporate 04-15-00 Account Representative EAT BEND REGION TOPEKA REGION

Karie Knoll Richard Williams Karla Pierce

Steve Counts Kevin Donecker Buster Humphrey

uh, Great Lori Koepsel, Topeka Regional Manager Greg Colman .ional Mgr. Amy Smith Jerry Snell

Stuart Baker, Cheryl Krob, Kelly Elias Teri Bullington Ben Vidricksen Great Bend Wichita Enforcement Agent Office Assistant

June Price, Daria Dixon, Sara Cook, Jan Stevens Topeka Wichita Great Bend Office Assistant Office Assistant Storekeeper Steve Slimmer, Kevin Raine, Topeka Glenda Fletcher, Vergil Wright Tom Payne, Topeka Zone Coordinator Great Bend Great Bend Zone Coordinator Storekeeper Zone Coordinator PAULA LUCAS Paula Lucas accepted the office Ed Van Petten, the new deputy assistant position in the fmance director of the Lotte1y, was appointed depmtment at lotte1y headqumters. by Gov. Bill Graves and began his new Lucas has prior expelience in job in May. Van Petten is an attorney. finance, as she worked at a local Plior to his appointment at the lotte1y, bank before taking her lottery job. Van Petten was a prosecuting attorney Paula's duties include filing wilmer in the Office of Disciplinmy claims and deliveling prize checks to Administrator at the Kansas Supreme winners who claim at the headqum·- Court. He will be assisting in person­ ters office. She will also handle - Paula lucas - Ed Van Petten nel issues, administration and overall many of the retailer telephone calls. operations of the Lotte1y. Lucas, a native ofTopeka, has two children: Danielle, 23 and Van Petten and his wife, Cathy, live in Wamego, Kan. Cathy Nick, 20. Danielle is a student at Washburn University in Vm1 Petten works for U.S .D. 320 as a paraprofessional in the Head Topeka, and Nick attends Rockhurst College in Kansas City. In Start program. The Van Pettens have four children: John, 16; twins addition to her job at the Lottc1y and keeping busy with her chil­ Cao/ and Ashley, 11; and Sarah, 9. Ranger, the pet bird dog, is also dren, Paula works weekends at Heifner Nurse1y in Topeka. an 1mportant member of the family. Welcome to both of these new employees and good luck in your assignments.

TOWN PUMP­ HERITAGE RESTAURANT - WICHITA HUTCHINSON (1-r) Gary Baker, lottery district man­ (1-r) Pollie Unruh, ager; Tom Yun, store owner; Greg regional manager of Ziemak, executive director of the Great Bend lottery Kansas lottery office; Greg Ziemak; Dick Whittle, store owner; Amy Smith, lottery district manager

1 STOP CORP. JIFFY MART­ WICHITA INDEPENDENCE (1-r) Greg Ziemak; Max (1-r) Marion Green; Bill Syed, store owner; luttrell; Gary Grewell, Marion Green store owner; Greg Ziemak

GUNNY SACK DILLONS 12- 1- CANEY WICHITA (1-r) Bill luttrell, (1-r) Gary Baker; Lidia lottery district man­ Davis, store manager; ager; Krista Wade, Mark DePew, customer store manager; Dickie Rolls, owner of Gunny Sack stores; Greg Ziemak service manager; Greg Ziemak; Stan Patterson, lottery corporate account representative GUNNY SACK 3 - APCO EAST­ CANEY (1-r) Marion Green; Bill ARKANSAS CITY luttrell; linda Warfield, (1-r) Marion Green; Jolynne store manager; Greg Brothers; Carolyn Borror, store Ziemak owner; Greg Ziemak

JACK'S GENERAL STORE DILLONS 44- - ARKANSAS CITY JUNCTION CITY (1-r) Jolynne Brothers, lottery district (1-r) Stan Patterson; Lori manager; Deborah Bier, conven­ Koepsel, manager of ience supervisor of Williams • Topeka regional lottery Capital Corp.; Greg Ziemak I • office; Teri Bullington, lottery district manager; Brian Tajchman, store manager; Greg Ziemak Prizes on the following games expire June 28, 2000. Game #29 Wizard of Oz Game #30 Yahoo Dice The Kansas Speedway is officially under way. Kansas Game #33 Crazy Cash Tripier Seedway officials held a news conference in May to reveal plans Game #34 ASight For... for some of the nation's top racing events. Construction of the Game #51 I'm Into 20's race track has been under way since last year and evetyone is Game #68 Wild Time 2000 anticipating top notch racing competition. The Indy Racing Game #78 Blackjack League will race in Kan. on Sunday, July 8, 2001. Kansas Game #83 Casino Royale Speedway will host a NASCAR Busch Series race on Saturday, Game #87 Moola Mania Sept. 29, 2001 followed by a NASCAR Winston Cup Series race Game#88 5s InA line on Sunday, Sept. 30, 2001. The Kansas Lottery is one of the offi­ Game#92 Funny Money cial sponsors at the track. Watch for future updates on the Game#95 Double Doubler progress of Kansas Speedway in Wyandotte County. Game#96 Bringing Home the Bacon

Prizes on the following games expire July 30, 2000. Game #22 Treasure Tree Game #38 In The Chips Pic Quik stores in Hutchinson Game #39 lucky Match completed a successful Ask For the Game #41 Solitaire Sale promotion. All six participat­ Game #50 Crossword 2000 ing stores had increases in sales. Game #72 Holiday Doubler Evety Wednesday during the month of February, Pic Quik employees Prizes on the following games expire Oct. 12, 2000. asked customers if they would like Game #47 Double Doubler to buy a Kansas Lottety ticket. If Game #81 Lucky 7s the employee failed to ask adult customers for the purchase of a Game #97 Instant 50s lottery ticket and the customer mentioned it before leaving the store, the customer received a free $1lottety ticket. Prizes on the following games expire Nov. 8, 2000. Point-of-sale and promotional materials were displayed in all Game #35 Tic-Toe-Dough Pic Quik stores during the promotion. The store with the greatest Game #36 Dream Cash Doubler percentage increase in total sales over the previous year's sales Game #55 Cold Cash Tripier for the same time petiod, won a pack of instant tickets and pro­ Game #70 Couch Change motional items. Pic Quik #1, 1905 E. 4th in Hutchinson had the Game #79 Bonus Crossword highest sales increase of 99.7 percent. Congratulations!

Winning Numbers Line 1-800·544-WINS (9467) Playing lottery games is fun m1d entettaining. The Kansas Lottety urges all players to play responsibly. If you or (785) 271-1313 (316) 436•1200 someone you know has a gambling problem, help is available. Category 4 Category 7777 For more information, call the National Council on Problem Gmnbling at 1-800-522-4700. City Tllis number is also available on the Kansas Lottety winner (816) 889-7827 (316) 356·1234 Category 2146 infmmation line: 1-800-544-WINS, categmy 6. Category 5686

Editor: Jane Elliott Designer: John Patterson The Retailer Review is a publication of the Kansas Lottery. Send comments or suggestions to: Retailer Review 128 North Kansas Ave. Topeka, Kansas 66603-3638 NSAS

Volume 13 • Number 3 Fall 2000

Just in time for the holidays! Lottery retailers and players are in for a treat with the new Holiday Gift Pack. This nifty gift pack, designed for the holiday sea­ son, is a real bargain with six scratch tickets for only $5. Players have a chance to win a top prize of $50,000. The Holiday Gift Pack incentive pro­ motion, effective Nov. 1, 2000 to Nov. 30, 2000, gives retailers an added bonus. For every pack of Holiday Gift Pack tickets activated at your location, your store will automatically be enti­ tled to one entry for the randOmselection of winners in each region. Ten lucky retailers will be drawn from each region: Topeka, Great Bend and Wichita. The drawing will be held on December 8, 2000. Winners will be awarded a free pack of the Holiday Gift Pack tickets. The more Holiday Gift Pack tickets activated at your store, the more chances you have to win. **One prize per retail location. The pack that was activated and drawn for the prize cannot be returned at any time or the . prize credit will be reversed. Good luck! ' selectthe numbers. Matcbiligtwo numbers on a wins $1. Jackpots and prize amounts for matching four and three numbers vary depending upon the number of tickets pur­ chased for the drawing and total sales. Drawings take place every Wednesday and Saturday at approximately 9:05 p.m. Players may purchase their tickets for that night's drawing until8:59 p.m., just like Powerball, Kansas Another seasonal ticket is the new Cash and Pick 3. Jingle Bell Doubler instant game. Winners Take All is an exciting new game for the Kansas These $1 instant tickets are a great Lottery. Promote the game; play the game; and remember, holiday gift for the last minute shop­ Winners Take All! Good luck! per. The Jingle Bell Doubler game has a top prize of $1,500. (ach That's enough money to welcome the new year 2001! LT( "7. \10 .. () ':_) vc 11\.CJ .. J to cease selling online games This is my first oppmtunity to speak to lottery retailers in the on July 1, 2001 and instant tick­ "Kansas Retailers" newsletter. Although I am a relative newcom­ ets Janumy 1, 2002. I am vety er to the lottety industty, I have met with many of you in the past optimistic that ovetwhellning few weeks and hope to meet more of you in the months ahead. public suppmi will carty You are an impmiant and vital pmi of the Kansas Lottety. You are through to the legislators and providing entetiainment for Kansans and revenues for wmihwhile that the operation of the lottery projects in the state with each lottety ticket sold at your store. will be extended. I welcome As I learn about the lottery industry and operations of the and encourage all of you to Kansas Lottety, good communication has become a number one contact your state senator and priority. We have a great staff at the Lottety. We have your best state representative with your interests in mind and I encourage you to communicate with your opinion on this matter. district manager or contact me at my office any time. You can I have enjoyed working with Ed Van Petten call the Lottery at 1-800-544-9467 (296-5700 in Topeka), e-mail the governor's office and other Executive Director us at [email protected] or write to us at 128 N. Kansas state administrators to set forth the benefits bestowed upon the Ave., Topeka, Ks 66603. state of Kansas by your lottety. Since its inception, the Lottery The 2001legislative session promises to be of great interest, as has transferred more than $542.9 million dollars to the state of the abolition of the lottety comes up for decision. The statute Kansas. Last year lottety retailers em·ned more than $11 million presently calls for abolition July 1, 2002, which would require us dollm·s in retailer commissions, and the players won more than $104 million in prizes. The Kansas Lottety had a record-breaking sales year at the State Fair in September. Congratulations to Linda Kramer of Hutchinson, the winner of the 2000 PT Cruiser and the 10 win­ As executive director of the Kansas Lottety, Ed Van Petten ners who won $2,000 prizes. has adlninistrative responsibility to oversee the lottery's 85 We m·e excited about the new Winners Take All online game. employees at offices in Topeka, Wichita and Great Bend. Sales began on Monday, October 16, with a few lninor interrup­ Before joining the Kansas Lottery, Van Petten served as tions. We apologize to retailers who experienced down time on deputy disciplinmy administrator for the state of Kansas. His the first day. GTECH worked diligently to get all terminals up career with the state of Kansas has also included appointments and running. There will be promotions for the game and a sell­ as deputy attorney general, chief of the Crilninal Division, asso­ ing bonus for retailers selling the jackpot winners. This is a ciate general counsel, office of the Securities Commissioner; GREAT game. Please ask for the sale on this one. and assistant attomey general, Kansas Bureau of Investigation. Just in time for the holidays, players now have a chance to buy In 1980, Van Petten was elected county attorney for and win with the Holiday Gift Pack. This is a great stocking Waubaunsee County, Kan. He served from Janumy 1979 to stuffer! This bright and festive pouch contains six instant scratch October 1985. He practiced law in the private sector in tickets for $5. Who wouldn't want this gift package with a Eskridge, Kan., from 1979 to 1985 and in Wamego, Kan., from chance to win $50,000? 1993 to 1996. He received his Bachelor of Science degree in Best wishes to all of you for the coming holiday season. 1975 from Kansas State University in Manhattan, Kan., and his Thank you for your continued support of the Kansas Lottety! juris doctorate in 1979 from Washbum University in Topeka, Kan. Van Petten and his wife, Cathy, live in Wamego with their four children.

winner" receipt to the player. Your customers will appreciate it! Integrity. Honesty. Fairness. Trust. These m·e all important Online Multi-draw tickets. When players purchase a multi­ attdbutes of a good business and impmiant building blocks for draw ticket (most frequently in Keno), they generally redeem the good customer relations. On occasion, players call the lottety ticket to cash a $10 prize for example, before the subsequent secudty depmiment to express a concem about whether a lottety draws on the ticket have been used up. In this case, the prize is ticket they presented for validation at a store was actually paid and an exchange ticket is returned to the playet: redeemed for its full value. However, when you validate a winning multi-draw ticket, and To build trust and integdty, we encourage evetyone working one of the prizes is $599 or more, be sure to return the original at lottety selling locations to give the player the cashing receipt ticket along with the new exchange ticket. The player must have with payment of an online prize. Or, if the ticket is a non-win­ the miginal ticket to submit along with a completed claim form ner, just hit print on the terminal keyboard, and give the "not a to claim the $599 or larger prize from lottety headquarters. KA N S A s

These lottety retailers sold big winners! Customers at the fol­ lowing locations won $100,000 playing Powerball. Retailer Lucky Lottery players won Kansas Cash jackpots at these stores. bonuses of $1,000 were paid to these retailers. Retailers received a $1,000 bonus for selling the winning ticket. Phil-Stop Apple Market C & S Market Eakes/Steinbock Arkansas City- 04-05-00 Kansas City- 06-14-00 -Topeka -Eudora Presto 9 QuikTrip jackpot- $215,414- 05-15-00 Jackpot- $181,077-05-27-00 Lakin - 04-15-00 Wichita - 07-19-00 Price Chopper Taylor Food Mart Love's Country Store -Parsons - Overland Park Texaco lenexa- 06-2-00 Liberal- 08-30-00 Jackpot- $100,000 -05-29-00 Jackpot- $436,042-06-26-00 Coastal 2515 Dillons 29 Gunny Sack 3 -Lyons -ElDorado Caney- 06-24-00 Jackpot- $292,190- 07-15-00 Jackpot -$120,000 -07-22-00 - linda Warfield, store man­ Town Pump QuikTrip 396 ager, and lottery district manag­ -Salina -Wichita er Bill luttrell Jackpot- $120,000-07-29-00 Jackpot -$432,207 -08-26-00 The Gunny Sack 3, 116 N. McGee St. in Caney, sold a Dangermond Liquor Annie's West $1 00,000 Powerball ticket for -Lawrence -Emporia the June 24, 2000 drawing. Jackpot- $100,000-08-28-00 Jackpot- $683,47 4- 10-04-00 The store was awarded a $1,000 bonus. B & J Kwik Tote -Augusta Jackpot- $245,391-10-21-00 -Gayle Elmore, lett, and Stacy Smith, -lottery district manager Town Pump employees, Jerry Snell presents a were all smiles otter $1,000 facsimile check to receiving a $1,000 fac­ Janice Steinbock, store simile check. Alucky owner. Eakes/Steinbock Kansas Cash player won Thriftway in Topeka sold $120,000 jackpot on a the Kansas Cash jackpot ticket purchased at Town winning ticket for the May Pump, 204 S. Broadway Blvd. in Salina for the July 29, 2000 drawing. 27 drawing.

-lottery district manag­ - Michelle Harding, er Karla Pierce, right, lett, owner of Annie's congratulates Michele West in Emporia, was Barrett at Price Chopper, presented a $1,000 fac­ 9628 Nail in Overland simile check by Teri Park. The store sold the Bullington, lottery district winning ticket for the manager. The store had June 26 Kansas Cash a jackpot winner in Oct. $436,042 jackpot. Dealing with the public day-in and day-out can become pretty rou­ tine; bad habits can take root as quickly as good habits. We're all cus­ tomers of someone else each week, and reflecting on the treatment we receive can be helpful in dealing with our OWN customers. **How often when buying some­ thing do you find yourself saying "thanks" before the clerk does? It's a safe bet that our customers would rather hear it first from us. Do you ever feel invisible while waiting at a service counter, or sitting in a restaurant waiting to order? Chances are if customers don't think you can see them, and they have to wait to be acknowledged, you may have to wait before you see them or their money again. When your inquiry about a product - its quality, price or even if it's in stock- is met with less than a complete answer, doesn't it make you wonder? Does this clerk know anything? Is this the right product? Is this the right store? Even if we don't have all the answers to customers' questions or all the items they want, a simple explanation of why not and an offer to follow up can be big steps toward getting it right. Have you ever found yourself thinking "my weekend wasn't that much fun" while a couple of clerks who are "waiting" on customers continue their personal conversation? It's enough to make you wonder how they find time to come to work. From the first "hello" to the final "thanks for your business," customers are the most important element of business. They should be the center of attention. This can be a pretty tough world at times and feeling unappre­ ciated as a customer can make things much tougher. These sim­ ple tips can make a difference in your daily effmts to stand out from the crowd, and your Lottery district manager can help with special customer appreciation ideas. Have you ever been shopping in a large department store and can't fmd the item on your shopping list? Or, you find the right aisle but have some questions about the product? Customer service ranks at the top of the list for anyone who rates a favorite retail outlet. Customer service can be as simple as giving someone directions to the nearest grocery store or just a smile to welcome a newcomer to your store. Kansas Lottery representatives strive to provide you, the retailer, with the best customer service and support possible. This hopefully gives you the tools to provide the very best service to your customers. Happy holiday selling! Sales Dept. Sales Dept. Barbara Martin has joined the Welcome to Harvey Malter, the new sales department at Kansas Lottery director of sales at the Kansas Lottery. headquarters. Martin is an office Malter is no stranger to the lottery assistant I1I and works with Mike industry and multi-million dollar annu­ Todd on retailer contracts. She will al ticket sales. Before joining the be entering new retailer contract Kansas Lottery sales crew, Malter information and updating past and worked as a regional sales manager for current files. Before coming to the the . He was district Lottery, Martin worked for the director of sales for the Tampa district, Kansas Department of Revenue in - Barbara Martin -Harvey Malter which included 1,600 retailer selling the Original Titles Division. locations. The Tampa district had annual lottery sales of $300 mil­ In addition to her duties at the Lottery, Barbara has a part-time lion, and Florida's overall annual sales were $2.3 billion. job. She works on Saturdays at Linwood Place, a retirement Malter will be responsible for management and directing the sales center in Valley Falls. force in the Topeka, Wichita and Great Bend regions. Barbara and her husband, Glen, live just outside Topeka. Glen "I look forward to meeting more of our retailers in the weeks is employed at Hallmark Cards. The couple has three children; ahead," said Malter. Malter and his wife Karen, a schoolteacher, the youngest is a senior in high school. have two grown children. Welcome to Kansas, Harvey! Good luck at the Lottery, Barb!

Security Dept. Casinos in Kansas. Joe Sellens was hired in August to At the Lottery, Sellens' duties include employee background fill the lottery enforcement agent checks, vendor background checks, investigating stolen and/or position, vacated when Dick Barta altered tickets, internal investigations and security for lottery accepted the Shawnee County Sheriff events. interim position. Prior to his new job Sellens is from Russell, Kan., originally, but served as a at the Lottery, Sellens was an police officer in LaCrosse, Kan., before becoming an enforce­ enforcement agent for the State ment agent for the state of Kansas. Joe and his wife ,Vernita, Gaming Commission. In that posi­ who works for the Kansas High School Activities Association, tion, he handled investigations and have a 14-year-old son, Matthew. -JoeSellens regulations of Native American

Don't get caught paying a prize twice on Do you have the lottery's newest the same ticket. There have been recurring pull tab games in your store? Wild incidents of an instant ticket being paid and Thing and Kansas 7's have top the same ticket being taken to another retail­ prizes of $75. Pull tab games are er location and cashed again without fol­ fun and easy to play and are popular lowing correct computer validation pro­ with players because they can be cedures. Remember: the retailer who cashed easily at the location where first paid the prize is liable if the same they are purchased. ticket prize is paid a second time. Wild Thing - makes your profits How can you prevent this from happening? sing! Kansas 7's-this game's for Scan the ticket and validate it as soon as you receive it from you! Both games have a slot the player. Pay the winner and then deface the paid ticket. Here machine theme and offer the L__"' ______j are some easy suggestions on how to deface a ticket after it is "Cashier" easy sight validation system. Order plenty of both cashed: games and watch Tear the corner off the ticket. your Punch a hole in the ticket. . customers Mark an Xon the ticket with a black marker. come Or, tear the ticket in half. back for more! The following instant ended and prizes Want to sell more lottery tickets? soon expire. You might want out this list and post,at Just ask! From Nov. 1, 2000 to your location. Nov. 30, 2000, the "ask for the Prize Expiration -Oct. 28, 2000 · sale" promotion is in effect at 12 Game#69 WheelofFortune · lottery stores of Pete's Corp. On each Wednesday in Nov., store per­ Prize Expiration -Nov. 8, 2000 sonnel will be asking customers if Game #35 Tic· Toe-Dough they would like to purchase a Game #70 Couch Change Kansas Lottery ticket. If the Game #79 Bonus Crossword employee fails to ask adult customers for the purchase of a lot­ tety ticket and the customer brings it to the clerk's attention Prize Expiration ·Nov. 11, 2000 before leaving the premises, the retailer gives the customer one Game #82 Harley Davidson $1 instant lottery ticket at no charge. Each Wednesday from 6 Prize Expiration • Dec. 27/20QQ a.m. to 10 p.m. during the promotion, employees wear promo­ ~me #48 9s In aliheDoubler · Gbh\e~42 Triple Gcl&lluck tional buttons. Special point-of-sale materials were provided by Game #43 Cross 'em For luck GametS2c Qiji~~ the Lottery. At the end of the promotion, the store with the greatest per­ ·The following games flnJed Nov; 15, 20QQ: centage increase in totallottety ticket sales between Nov. 1, 2000 Game5#06 · Joker's Wild · · Game #(JJ FafCat Doubler and Nov. 30, 2000 over the base sales period, will win credit for Game #0.8 luc~ Number Game #09 Ch~nge of luck one pack of instant lottety tickets valued at $285. Base sales Game #1 0 My~tery Cash Game #12 Do~ble Down period for each store will be lottety ticket sales from Nov. 1, Game #13 Super Ba~eball Tripier Ggme #15 Club Casino 1999 through Nov. 30, 1999. Good luck to Pete's 1 Stop in Erie; Game #19 Bonus Crossword G~.rn~ #2! Wthe Good Times Roll Cherry Hill Express in Cherryvale; The Store in Galesburg; Fast Game #40 Money Match · Game #46 ··· luc~ Duck Doubler Break 1 in McCune; Fast Break 3 in Moran; Fast Break 8 in Game #49 Konsos.290Q. Game #60 Great 8s Parsons; Pump N Pete's in Pleasanton; Pete's in Parsons; Pump Game #63 Double Doublet Game #q5 ··~··eaHC!~gs Game #89 UG()tta Play To V\'in Game #9l. Sweet Spot • N Pete's in Fort Scott, Ottawa, Winfield and Fredonia. Prizes on the above gameswill expire May 14, 2001.

Keep your instant ticket dispensers filled. Suggestive Selling Provide a good selection of instant tickets and display them Are you looking for ways to increase lottery sales at your ---- prominently. store? It might be easier than you think. Here are some "suggestive selling" ideas that might be effective: I Display point-of-sale and refill play station pocket holders. • Promote current jackpot amounts for Powerball and Kansas cash. • Ask your lottery district manager about special promotions at your store. Promote winners. Remind customers to pick up a free Kansas Winners newsletter. If your store had a recent winner - talk about it! Wil"tnm Cityline Highlight new games. Point out new game themes. Let play­ (316) 436·1200 ers know the top prize payout on new games. Category 7777 City When customers buy gas or beverages, ask if they would like (816) 889·7827 (316) 356·1234 to buy a lottery ticket. Category 5686 Category 2146

Editor: Jane Elliott Designer: John Patterson The Retailer Review is a publication of the Kansas Lottery. Send comments or suggestions to: Retailer Review 128 North Kansas Ave. Topeka, Kansas 66603-3638 ------1

Volume 14 • Number I Spring 2001

Exciting plans are under way! Kansas Lottety retail­ Kansas Lottety players may also enter a drawing ers, as well as lottety players, have an opportunity to to win a Kansas Speedway weekend. With each $5 take patt in the excitement and win a weekend prize minimum purchase of Winners Take All on a single package of racing at the new Kansas Speedway in ticket from April l, 200 l through May 26, 200 l, Kansas City, Kan. Get ready to attend the Dayton your lotto terminal will automatically dispense an Indy Lights Series & NASCAR Craftsman Truck en tty coupon. When players buy Winners Take All Series races on July 7 and 8, 2001. tickets, your sales increase along with your chance to win the Kansas Speedway weekend package. Players simply fill in the entty coupon and mail it to: To enter the drawing for this exciting weekend of Winners Take All Drawing prizes, all you have to do is increase your Winners C/0 Kansas Lottery P.O. Box 7777 Take All sales. Your store is automatically entered Lawrence, Kan. 66044-7777 when you sell a minimum $150 in Winners Take All Stmting on Friday, Aptill3, 2001, and on each for the month of May 2001 and sales are increased consecutive Friday through May 26, 2001, five 20 percent or more over the base period sales of entdes will be drawn at Kansas Lottety headqum·­ Winners Take All tickets for the month of March ters. After each drawing, the remaining entries 2001. Kansas Lottety sales reports will determine for that drawing will be discarded. Encourage eligibility. You will be responsible for detetmining players to enter each week. who the claimant is from your location. All taxes That's a total of 45 winners in the Winners Take will be the responsibility of the claimant. The names All to the Kansas Speedway promotion. The week­ of three retailers will be drawn at approximately end race package includes two tickets to the races 10:15 a.m. on June 8, 2001. Winners will be noti­ for July 7 and 8, 2001, a single hotel room for fied by mail. Friday and Saturday nights including taxes, travel Your Winners Take All to the Kansas Speedway between the hotel and the Kansas Speedway, hospi­ prize package includes: tality chalet and food at the Speedway and $300 cash. Mailed entries must be received by the morn­ Two tickets each for the Saturday and Sunday races ing mail pickup in Lawrence on the Tuesday before Single hotel room accommodation (double occupancy) each Fdday drawing. Winners will be notified by on Friday and Saturday nights mail. Prizes must be claimed within 21 days. Winners will be posted on the Kansas Lottety win­ ® Transportation between the hotel and Kansas Speedway ners' hotline at 1-800-544-9467 and the Kansas Food and hospitality chalet at the Speedway Lottety website, www.kslottety.com. Enter often! Kansas Lotterv rl\l\1\J-,.•~• JlrM promise that no minors will You know the old saying, "I have good news and I have bad have access to the machines, it news, which do you want first?" will not approve them. Since this isn't your basic give-and-take conversation, I will give Therefore, as of July 1, 2001, you the good news first. Your Kansas Lottery has been extended the machines will be illegal, for operation until June 30, 2008. It could not have been accom­ regardless of who owns them. plished without the teamwork of the Kansas Chamber of But back to some good news. Commerce and Industry, Petroleum Marketers, convenience store The operation of the Lottety is owners and many others. I do appreciate all of the efforts expend­ going vety smoothly. Our sales ed by many of you in contacting legislators, lobbyists and the depaliment, as you know, is the Lottery with your concerns. Also, a special THANK YOU to those best around. The entire depmt­ who took time out of your busy schedules to testify, or sent ment and the mm·keting depmt- employees to testify. ment, took pali in a statewide - Ed Van Petten The bad news is that with the legislation, your Legislature has sales meeting in Febrnmy, and Executive Director shown its propensity for micro-management of agencies and hopefully have come away with lots of good ideas to help make issues, which will adversely affect many retailers. But don't feel lottety sales more profitable for you. too bad. We at the Lottery have been ordered to totally revamp our Also, at this time Tom Hofts is serving as director of both divi­ contract procurement procedures, to eliminate future extensions of sions. This appears to be working well, and if it continues to do so, existing contracts. You, on the other hand, cannot use vending will become permanent. Please let Tom know if you are receiving machines to dispense tickets or sell tickets over the Internet or by the services you need. Feel free to contact Tom or his staff with telephone. any ideas of how you feel we can serve you better. I have had a lot of fun during the past couple of months keeping Due to the legislation passed thus far, we will be bidding our the Lottety staff informed of developments in the Legislature. I online contract, as well as our instant ticket printing contract this say "fun" in the sense of fatal humor. Most staff members think I year. If you have ideas or input with regard to either, let us know. am kidding when I talk about floor debate and some of the ideas With this much administrative work to do, as well as following that come forward. Case in point: the "no extension of existing the legislative action going on, I hope I haven't ignored the most contracts" idea. But in reality, the state is being propelled forward impoliant people of all for all of us - our players. We must contin­ with 165 captains at the helm, all with their own agendas and ideas ue to keep the players informed about our games, how entettaining of how to catch the most public attention. they can be, and that people are winning evety day. I hope you I realize that many of you who had pull-tab dispensers will be have room for winner awm·eness in your store. Let your people eliminated from the cast of retailers; I hope you realize there was know that this awareness benefits your sales. no choice. First of all, the machines were costing the Lottery Again, thank you for all you do for the Lottery. Have a great money evety month, and very few were cost effective because we operate on a vety low margin on scratch tickets and pull-tabs. rurnmer. a tL ~ Second, the Legislature was adamant that until we can absolutely

Congratulations to the retailers included in Director's Club for the calendar yem· 2000. These retailers had outstanding sales and their effolis are greatly appreciated in contributing to the success Meet Jon Daveline, president of the Kansas Lottery. Executive Director Ed Van Petten will be and CEO of the Hutchinson/Reno touring the state to personally thank all members of t)J.e Director's County Chamber of Commerce. Club and to present a Kansas Lottery awm·d. Daveline is also the volunteer chairman of the Kansas Lottery Regelman Liquor Store V& M Discount Extension Coalition, the group of Stop &Save Heritage Restaurant business leaders who suppolied effolis in renewing the Lottety's J's Sports Bar Gunny Sack extension in the 2001 Kansas Legislature. QuikTrip 227 Gunny Sack Approximately 280 business individuals around the state Dillons 67 1 Stop Corporation offered suppmt for the Lottery's extension and their effolis paid Town Pump Jack's General Store off. Gov. Bill Graves signed the bill allowing the Kansas Lottery Presto 24 Kum &Go 320 to continue operation until June 30, 2008. Convenience Plus Apco East Kansas Lottety staff, retailers and players say "thank you" to Hardtner Supp~, Inc. Dillons 12 Jon Daveline and the entire Kansas Lottery Extension Coalition. Tailgators Sports Bar &Grill Potter's Retail Liquor DEPOSITORV - LoHery corporate account representative K AN s T~\t11ft Stan PaHerson, left, con· gralulates Gina Greene and Ron Wells, man· agers of Dillons 37 after selling the Dec. 4 Kansas Cash jackpot ticket.

- Wichita regional manager Marion Green Retailers receive a $1,000 bonus for selling a claimed jack­ (right) presents a $1,000 pot-winning ticket, or the bonus is shared when multiple jack­ facsimile check to Cheryl pot tickets are sold and claimed. and Chip Voyles, owners Gunny Sack 3, HyVee Food & Drug, of Cheryl's Conoco. The Caney Shawnee store sold a $110,000 Jackpot- $100,000 Jackpot- $167,210 Kansas Cash jackpot 10·23·00 11·04·00 ticket in Dec. Oakmart, Woods Mini Mart 6, Topeka Bonner Springs QuikTrip 203, Stanley Jackpot - $130,002 Jackpot - $100,000 Gayle Fanning of Grandview, Mo., does not buy many lottery 11-13-00 11-15·00 tickets unless the jackpot is more than a million dollars. The big Kansas Cash jackpot in Janumy attracted her attention and a $5 Dillons 31, QuikTrip 203, purchase of tickets was a lucky transaction. One play on her tick­ Topeka Stanley et matched all six numbers drawn on Jan. 29 to win $1,105,438. Jackpot -$295,531 Jackpot - $1,1 05,438 The 60-yem·-old employee of Westlake Hardware's corporate 12·04·00 01·29·01 office in Lenexa will retire. She and her husband, James, are Cheryl's Conoco, Save On Smokes 1, planning to travel. Wichita Olathe QuikT1ip 203,7681 W. 151st St. in Stanley, will receive a Jackpot- $110,000 Jackpot- $149,668 $1,000 bonus for selling the winning ticket. 12·09·00 02·07-01

In addition to the top ten retailers statewide, retailers for the 2001 calendar year Director's Club will also be selected by top It's like the Energizer Bunny ... it keeps going and going and sales achievement according to their type of business and geo­ going! That is the ongoing reminder regm·ding cashed instant graphic location in the state. Each retailer location will be tickets. When you cash an instant lotte1y ticket, make it fmal! included in one of these categories: convenience stores, grocery Deface the ticket, punch a hole in the ticket, tear a corner off the stores, social environment and miscellaneous. As stated, this will ticket or just cut it in half to avoid an attempt to cash it again. be in addition to the previous method of selection. Exchange tickets. Arecent Kansas Cash jackpot ticket was Additionally, retailers in each category will be acknowledged nem·ly lost when a store clerk failed to rerum the ticket to the for having the highest total regional sales. For the category of player after it was validated. When a player presents a multi­ convenience stores, two retailers in each region will be recog­ draw ticket for validation, the exchange ticket prints out for nized since this group comprises a large segment of lottery remaining draws and that is rerurned to the player. However, if retailers. The Lotte1y has three regional offices to serve the needs the original ticket has a prize value over $599, it must be of our customers. One of these regional offices is located in redeemed at Lottery headqumters to claim the jackpot prize. Topeka along with the Lotte1y headquarters office. The Topeka When a recent jackpot wimler brought his Kansas Cash ticket regional office se1ves all retailers in nmtheast Kansas. The Great to Lottery headquarters to claim his shm·e of the jackpot, he sub­ Bend office serves all retailers in the western half of the state, and mitted the exchange ticket he had received at the store. In1agine the Wichita office serves all retailers in southeast Kansas. Each his dismay when Lotte1y officials told him theprize could not be region will have at least five retailers included in the Director's paid without his original wimling ticket! Thanks to some quick Club. action at the corporate office and diligence at the store, the win­ The Director's Club for calendar year 2001 will also acknowl­ ning ticket was recovered from the trash, rerurned to the player edge corporate accounts that have excelled in their connibutions and the story ended happily. to the success of the Lotte1y. Jump Start 19' store clerk Anya Merrill, le&, and store manager Traci Lary, were all smiles a&er their;: store sold..O,',,, .:.,',:'­ $1 (XWOO Po~~?Ci~il:·~ ·· ticket in November.

- Lottery district man­ Several Kansas Lottery players are $100,000 ticher after pur­ ager Kevin Duckett, chasing a winning Powerball ticket at these retailer locations: le&, and Lottery corpo­ rate account represen­ Quik Pic 1 DeSoto Apple Market tative Stan Patterson, Berryton - 11-04-00 DeSoto- 11-18-00 present a $1,000 fac­ simile check to Fran Jump Start 19 Dillons 11 Ross, manager of Wichita -11-18-00 Newton- 11-22-00 Dillons 77 in Newton.

The Market Albertson's -Claude Turner, man­ Topeka -11-22-00 Wichita - 11-25-00 ager of The Market in Topeka holds a $1,000 QuikTrip 164 Tom's Wine & Spirits facsimile check a&er his Shawnee- 12-06-00 Wichita- 01-06-01 store sold a $100,000 Powerball ticket for the Dillons 47 Dillons 3 Nov. 22 drawing. Topeka - 01-20-01 Great Bend - 1-31-01

- Halim Abdalla, store -Gary Shipp, customer manager, received service manager at $1,000 a&er the Quik Dillons 47, Topeka, Pic 1 store in Berryton accepted a facsimile sold a $100,000 check for $1,000 after Powerball ticket for the the store sold a November 4, 2000 $100,000 Powerball drawing. ticket for the Jan. 20, 2001 drawing.

The new Power Play TM feature, old Powerball playslips, which began March 1, not only players can use them offers players a chance to win for regular Powerball bigger prizes but also offers more play. There will be no sales and cashing bonuses for manual prompting for retailers. A $1 additional purchase per play makes Power PlayTM the "Power Play TM Option" if either playslip is used. even more exciting with the chance to win up to five times more. When the Quick Pick Powerball key is pressed, the Powerball Although the feature does not apply to the Powerball jackpot, Quick Pick wager v,rill be handled in the same manner as the cur­ increased sales will make Powerball jackpots increase quickly. rent game. The exception is the retailer will now be provided an New point-of-sale has been disttibuted statewide to promote option to select or not to select the "Power PlayTM Option" once Power PlayrM. Radio advertising and promotions at selling loca­ the "SEND" key is pressed. Once prompted for the "Power tions will provide more. information about Power PlayTM and PlayTM Option," pressing "1" on the numeric keypad will select generate excitement among players. the "Power PlayTM Option" or pressing the "SEND" key will Indications are that Kansas Lottery retailers, as well as lottery complete the transaction without the "Power PlayTM Option." players, are excited about the new changes to Powerball. The **Note- selecting the "Power PlayTM Option" during the Quick Power PlayTM option is well under way, and retailers have Pick ent:ty will apply to all boards played. received new playslips for the Power Play TM option. If you have Sales Department Penny Miller is the new secretruy Executive Director Ed Van Petten has appointed current in the sales department at Lotte1y director of marketing Tom Hofts to assume the director of sales headquarters. Her background position. Hofts has been director of marketing for the Kansas includes 26 years of experience at the Lottery since 1994. Hofts began working at the Kansas Kansas Department of Education. Lottery in 1987 as a distdct manager and served as regional "I'd like to learn all I can about the manager in the Kansas City lottery office. He also served as Lotte1y sales department and hope I instant and online product manager before filling the director can work with staff at the radio of marketing role. Good luck, Tom! remotes held at lottery retailer -Penny Miller locations," says Miller. Her duties include generating sales reports, sales by retailer locations, by region and statewide. She also assists district man­ Chances are that you might talk to one of these Lottery agers with calling retailers for ticket orders and UPS shipments. employees during one of your transactions with Kansas Lottery In addition to the sales c)epartment duties, Penny has done sup­ headquruters. Please welcome these new members of the Lotte1y port work for other staff members at lottery headquruters. terun. Dave Pfannenstiel has joined the Finance Department sales ranks in the Great Bend region. Shelly Noriega is the new office He accepted a district manager posi­ assistant in the finance department at tion previously held by Tom Payne. Lotte1y headquarters. She assists the Pfannenstiel's sales route will fmance staff with scamiing and filing include retailer accounts in Hays, reports, answering retailer calls and Great Bend, Russell, Mankato and delivering checks to lottery winners the surrounding areas. who claim plizes at headquarters. Pfannenstiel has relocated to Hays Before coming to the Lottery, from Wichita. His plior expelience Noliega worked at Capital City Bank includes 20 years with Hagmans, a _ Dove Pfannenstiel tobacco and snack vendor for con- in Topeka. She also works patt-time _Shelly Noriega as a nail tech at Nails, Etc. in Topeka. venience stores in the Wichita area. The Hays community will be familiar to him, as his family is from the area. lnf~rmation Technology "I'm loving the job so far," said Pfannenstiel. ''Meeting peo­ Dave Mackey accepted the director ple and learning all about the Lottery and its operations has been of administration position at the great. It all becomes more familiar each day." Lottery and began employment on Nov. 27. Mackey manages the infor­ Jeannette Hansen is the "new kid mation technology staff. Several on the block'' in the Wichita region, changes are under way in his depart­ starting her new job on Feb. 6.. She ment, including upgrades on the joins the sales staff as a district man­ computer hardware systems that ager handling retailer accounts in process instant grunes. Upgrades north Wichita, Newton, Kingman - Dove Mackey mean more memory and speed for and the surrounding area. Her tern­ faster processing and handling larger volumes. tory was previously assigned to Mackey has been attending regional staff meetings and meet­ Kevin Duckett, who took over the ing lottery retailers during route tlips with disti·ict managers. territmy handled by Gaty Baker. "We are looking at more progress in making communication - Jeannette Hansen Gary Baker moved to a regional and better information available to the Kansas Lottery staff, coordinator position in the Wichita region and will be actively including staff in the field. Retailers will also benefit from the recruiting new retailer accounts upgrades," he says. Hansen has sales background from her pdor position with the Before joining the Lotte1y, Mackey was employed for 18 years Warner Latnbert Co., which is now owned by Pfizer. She had a as director of technical support at Security Benefit Group in route of convenience store locations in the Wichita vicinity. Topeka. His expelience also includes past assignments for the state of Kansas in the Division of fuformation Services & The Kansas Lottery staff is here to help you. Let us know if Communication (DISC), as well as working as a program man­ you have questions, concems or need assistance with any Lottery ager for the Kansas Deprutment of Revenue. issues. Good luck to these new Lottery employees! ·------~ The Kansas Lottery staff will be setting up the Lottery trailer at The following instant games have ended and some fun and exciting events during the summer months. If you soon expire. You might want to cut out tltis list are in the area, stop by and say, "hello," to Jim Rush, events your location. coordinator, and the new Lottery summer ambassador. Prizes Expired: Marda 14, 1001 April26-28 3-1 Show Garden Cily Game #11 liHie Keno Game#] 6 Super Double Blackjack Mary 4-6 Buy Kansas Expo Topeka Game #28 Instant Battleship Game #31 Money Maze June 2, 3 Kansas Speedway Kansas Cily Game #44 liHie Green Men Game #45 Swinging 60's June 8-1 0 Corporate Woods Jazz Festival Overland Park Game #52 Uttle Bingo Game #58 Spin To Win June 21-24 Country Stampede ManhaHan Game #64 50's Explosion Game#74 Fall Fest July 7 and 8 Kansas Speedway Kansas Cily Game #80 Snake Eyes July 19-22 West Ridge Mall Sidewalk Sale Topeka Aug. 3-5 Hutchinson Mall Hutchinson Prize Expiration: May 14, 1001 Sept. 7-16 Kansas State Fair Hutchinson Game #06 Joker's Wild Game #07 Fat<<;at Doubler Sept. 29-30 Kansas Speedway Kansas Cily Game #08 lucky Number Game ~09 change of luck Game #1 0 Mystery Cash Game #J 2 Doul{le Down Game #13 Super Baseball Tripier Game #15 Club Casino Game #19 ·Bonus Crossword Game #27 let the Good Times Roll AD Ais alive and well at the Kansas Lottety. Currently, Game #40 Money Match Game #46 ll)cky Duck Doubler 1,537 lottery retail locations are compliant with the Americans Game #49 Kansas 2000 Gdme#60 Great 8's With Disabilities Act, Title II, and are accessible to people with Game #63 Double Doubler Game #65 Go,Bananas disabilities who wish to play the games offered by the Kansas Game #89 UGoHa Play fo Win Game #91 . Sweet Spot .. Lottery. Approximately 359 locations have not met the compli­ Prize Expiration: July 26, 1001 ance requirements. These retail locations have been receiving Game #18 lucky Spot · Game #20 Hot Hand Tripier notices that they must comply or be suspended from the ability Game #57 8 Ball Doubler· Game #75 My~~ry Pa»ern Bi~go to sell Lottery tickets, The Lottery does not wish to suspend Game #77 9's In Aline ·Game #1 0850 Smackers any retailer, so please work with us to become compliant. Game #116 Jingle Bell bollbler Remember, tltis is not a lottery law - this is a State and Federal law. Prize Expiration: Augl.l$1 1, 2001 Selling Bonuses: Just a reminder tltat any retailer that sells a Game #71 Super lucky 7's Gam~ #106Top Dog Doubler winning ticket and becomes eligible for a sellir1g bonus must be Game #107 TripleTripler Gam6'#]11 Double Doubler • approved as accessible in order to receive that bonus. If the Game #112 Chimp Change Game #l14Rock 'n' Roll Casino location is not accessible under the AD A, the bonus will be held for 90 days to allow the retailer to become accessible. If acces­ sibility is not achieved witltin 90 days, the bonus will be forfeited. Quite often the bonus received more than pays for Emmagene Mayes of Hutchinson, Kan. Kwik Shop 777, Hutchinson any modifications that have to be made. William Free of Emporia, Kan. Town Royal, Emporia Retailers new to the Lottery netwmk must also .meet the Carol Clausen of Downs, Kan. Pump n Shop, Glen Elder ADA requirements before tltey can sell lottery tickets. Charlene Orth of Wichita, Kan. Presto 2, Garden City Prospective retailers tltat have unusual or burdensome ADA Dale Brummer of Dodge Cily, Kan. Spee-d Stop, Dodge Cily compliance issues, may contact Pat Writt,Lottery ADAcoordi­ V.R. McCurry of Burrton, Kan. Coastal 7307, Park Cily nator, and discuss alternative solutions. Our goal is to work , Winning Numbers Line 1·800·544-WINS (9467) with retailers to allow tltem to sell tickets to the largest number of customers possible. All ADA questions should be referred to 1 Pat Writt, 785-296-5741 or Peggy Myers, 785~296-5724. (785) 271·1 3 (316) 436·1200 Category4 Category 7777 Keep up the good work ACCESSIBILITY BRINGS CUSTOMERS! (620) 356·1234 Category 2146 .DEPOSITO~

Jane Elliott Designer: John PaHerson Review is a publication of the Kansas Lottery. Send comments or suggestions to: toilers 128 North Kansas Ave. • Topeka, Kansas 66603·3638