to voicemail. to
incoming calls are automatically sent sent automatically are calls incoming
INPUT battery. When your phone is turned o , , o turned is phone your When battery. MESSAGING
CHARGER CHARGER
calls and text messages, and to check your your check to and messages, text and calls
TEXT TEXT ?
of the time. It must be turned on to receive receive to on turned be must It time. the of
It’s a good idea to leave your phone on most most on phone your leave to idea good a It’s
PHONE
INTERNET BROWSER INTERNET
the screen lights up (see above). (see up lights screen the
CHROME CHROME
ÿ Press and hold the power button until until button power the hold and Press
VIDEO CHAT VIDEO
STEP 3 STEP
DUO DUO
CAMERA
Charge your phone. your Charge
STEP 2 STEP MOTO TIPS MOTO
enclosed charger. enclosed
LIBRARY
Plug in your phone using your your using phone your in Plug
PHOTO PHOTO
STEP 1 STEP
GOOGLE APPS GOOGLE
FM RADIO FM
CAMERA
FRONT FACING FACING FRONT
STORE
PLAY PLAY
SEARCH BAR SEARCH
GOOGLE GOOGLE BUTTON
ÿ
POWER POWER
BUTTONS
VOLUME VOLUME
CAMERA
REAR FACING FACING REAR
ÿ
BUTTON
SIGNAL
POWER
BATTERY BATTERY
PORT
HEADPHONE HEADPHONE
SIGNAL
CELLULAR CELLULAR
SIGNAL
YOUR PHONE YOUR UP POWERING WI FI WI FI
ACTIVATING YOUR SERVICE
If you haven’t activated your device yet, We o er additional support to fi t just follow the simple instructions on your needs: the card enclosed in your welcome kit. HOW TO VIDEOS & USER MANUALS For an online link to your smartphone user LOOKING FOR YOUR ACTIVATION NUMBER? manual, or to learn more about your phone This is located on the back of your phone box with our step-by-step “How-To” videos visit: next to the UPC code. ConsumerCellular.com/MotoE5Play
TEST YOUR DEVICE FREQUENTLY ASKED QUESTIONS Make a test call to make sure your device is Service related support can be found by ready to go. Call our test line, free of charge: visiting our FAQ site: (888) 460-8781. ConsumerCellular.com/Help
ONLINE CHAT You can even reach us using our handy If you’re transferring your phone number from online chat by visiting: another provider, it can take 2-5 business ConsumerCellular.com/Contact ? days to complete activation. You’ll receive an email when the process has been completed. CALL CUSTOMER SUPPORT Our award-winning customer support team is We recommend keeping both your old and trained to help on both service and devices: new phones until the transfer is complete. (800) 686-4460
MOTOROLA
© 2018 Consumer Cellular, Inc. Consumer Cellular and the Consumer Cellular logo are trademarks of Consumer Cellular, Inc. MOTO E PLAY
Other company, product names, and marks mentioned herein are INITIAL SETUP GUIDE property of their respective owners and may be trademarks or
registered trademarks.
Slide the mobile data button to the left. the to button data mobile the Slide on your smartphone. smartphone. your on
platforms, o er apps which you can use use can you which apps er o platforms,
Tap data usage. data Tap
Facebook, as well as other social media media social other as well as Facebook,
OTHER APPS OF INTEREST OF APPS OTHER
Tap network & internet. & network Tap
search for ‘My CC app.’ CC ‘My for search Tap settings. Tap
your bill. To locate this app in the Play Store, Store, Play the in app this locate To bill. your
can track usage on your plans, and even pay pay even and plans, your on usage track can Tap the apps button on your home screen. home your on button apps the Tap
manage your Consumer Cellular account. You You account. Cellular Consumer your manage
CELLULAR DATA OFF DATA CELLULAR We recommend using the My CC app to help help to app CC My the using recommend We for access to the Internet. Internet. the to access for
YOU MAY ALSO CHOOSE TO TURN TO CHOOSE ALSO MAY YOU
MY CC APP CC MY Google Chrome, which is your web browser browser web your is which Chrome, Google
Tap this icon from your home screen to enter enter to screen home your from icon this Tap
CHROME
connection. connection. will appear. appear. will
from this menu and select your desired desired your select and menu this from Once the install is complete, an open button button open an complete, is install the Once 4
To change your Wi-Fi Network, tap Wi-Fi Wi-Fi tap Network, Wi-Fi your change To
3 From the app page, select install. install. select page, app the From
to the right. right. the to
your home screen. home your
To the right of Wi-Fi, slide the o button button o the slide Wi-Fi, of right the To
the list. the able to access it by tapping the icon from from icon the tapping by it access to able
Select the app you are looking for from from for looking are you app the Select 2
and tapping add account. You will then be be then will You account. add tapping and
Tap network & internet. & network Tap
later by accessing Gmail, going to settings, settings, to going Gmail, accessing by later
are searching for. searching are
the initial setup process. You can also add it it add also can You process. setup initial the
Tap settings. Tap
keyboard that appears, type in what you you what in type appears, that keyboard
you will have the option of adding it during during it adding of option the have will you
1 Press get started to fi nd apps. On the the On apps. nd fi to started get Press
If you use an email platform other than Gmail, Gmail, than other platform email an use you If Tap the apps button on your home screen. home your on button apps the Tap
SETTING UP OTHER EMAIL OTHER UP SETTING
the Google Play Store and search for apps. for search and Store Play Google the
TO TURN ON WI FI ON TURN TO
Tap this icon from your home screen to enter enter to screen home your from icon this Tap
to send and receive emails. receive and send to GOOGLE PLAYSTORE GOOGLE
your Gmail app. From here, you will be able able be will you here, From app. Gmail your
cellular data on your Connect plan. Connect your on data cellular
Tap this icon from your home screen to open open to screen home your from icon this Tap
download apps to your phone. your to apps download preserve will This media. social using or GMAIL
process, you can quickly and easily easily and quickly can you process, email, checking Internet, the browsing
information during the initial setup initial the during information Internet. the browse and email your like activities for possible whenever
If you entered your Google account account Google your entered you If access to smartphone your use can You Wi-Fi to connecting recommend We
BROWSING
DATA TIPS DATA USING APPS USING EMAIL & WEB & EMAIL INITIAL SETUP GETTING STARTED INITIAL SETUP CONTINUED
Once your phone is powered up, Your phone will prompt you through DEVICE SECURITY For added security, you will be given the it will guide you through an initial setup the following items for initial setup. option to use a pattern, PIN, and/or password process. Before starting, we recommend This should take just a few minutes. for access to your phone. having the following information: After you have completed these steps, We recommend choosing one of these your phone will be ready to use. options. If you need to remember your WI FI NETWORK INFORMATION choice, you may note it below. To connect to your Wi-Fi, you will need the network name and password. LANGUAGE SELECTION Select your preferred language before PIN proceeding with the setup. WI FI NAME TRANSFERRING DATA FROM ANOTHER PHONE You will be able to move information WI FI PASSWORD from your old phone or set this up as PASSWORD SWIPE PATTERN a new device. GMAIL INFORMATION If you have an existing Gmail account, you WI FI SETUP can enter it during setup to access email You will be asked to connect to a Wi-Fi SIM & MEMORY CARDS on your phone. network. We recommend that you do so If you need to insert a SIM or memory to make the cellular data on your Connect (microSD) card, follow these steps: plan go further. EMAIL ADDRESS 1 Remove the back cover of your device. TERMS AND CONDITIONS Caution: Don’t use tools to remove the You will have the opportunity to review cover—doing so may damage your phone. GMAIL PASSWORD privacy and other important information. 2 Insert the SIM card (gold contacts, facing down) then insert an optional microSD card. GOOGLE ACCOUNT INFORMATION CONNECTING A GOOGLE ACCOUNT 3 If you have an existing Google Play account, You will be able to enter your Google If you need to remove the SIM card, push the you can enter it during setup to allow you to account information, or set up a new SIM card down from the top of the slot, then download or purchase apps. account, to use Gmail and access the pull the card from the bottom to remove it. Google Play Store.
EMAIL ADDRESS SETTING UP VOICEMAIL Press and hold (1) on your phone. You will GMAIL PASSWORD be prompted through the steps to activate your voicemail. You will be asked to choose a greeting and select a PIN for access. You may wish to note this below. If you do not have a Gmail or Google account, you will be able to create one during the ? setup process. VOICEMAIL PIN
RECEIVING CALLS MAKING CALLS & VOICEMAIL TEXT MESSAGES
Enjoy the convenience of text messaging SELECT FOR by following the steps below. KEYPAD Calling... SENDING A TEXT (800) 686-4460 Tap the messenger button on your MUTE SELECT FOR (800) 686-4460 YOUR CALL Oregon SPEAKERPHONE home screen. 1 2 3 CALL Enter the recipients ten-digit telephone 4 5 6 BUTTON number, or select one from your contacts 7 8 9 Mute Keypad Speaker list, then enter a message using the
on-screen keyboard. * 0 # Tap the send button.
END CALL ANSWERING A TEXT BUTTON Tap the messenger button on your home screen and select a message from the inbox. ÿ MAKING VOICE CALLS To return to the inbox, tap the back button. Tap the phone button on your home screen. ANSWERING AN INCOMING CALL Tap and drag the call button to answer Select the keypad icon to enter a SENDING PICTURES MESSAGES a call from your home screen. ten-digit number. Tap the attachment button to add a fi le to your message. If you wish to ignore an incoming call, Or, tap the contact icon, to select from your tap and drag the end call button from address book. This will allow you to select photos, emojis, your home screen. This will send the and GIFs to send in messages. Select the Tap the call button to dial the number. caller to voicemail. fi le you wish to send.
When you have fi nished the call, tap the end When you have fi nished the call, tap the Tap the send button. call button to hang up. end call button to hang up.
MAKING VIDEO CALLS CHECKING VOICEMAIL You also have the option of making video To listen to voicemail messages, dial your calls. Tap the duo app on your home screen, own ten-digit phone number. Interrupt your to connect with your contacts who also have voicemail greeting by tapping the (*) key, this app on their smartphones. then follow the prompts.
You never need to dial a “1” before entering View your recent calls by tapping the phone a phone number; however, you do need to button, then recent. From here, you can add ? enter the complete ten-digit number, ? recent callers to your contacts list, or choose including the area code. to dial the number again. USING THE ADJUSTING QUICK ACCESS CAMERA SETTINGS TOOLBAR
You can customize many of the
HDR A A features and functions on your phone. To do this: SWIPE FROM Network Bluetooth Do Not VIDEO Tap the apps button on your home screen. Disturb TOP TO BOTTOM OPTIONS MODE Tap settings. You’ll be able to personalize + Flashlight Auto-Rotate Battery many settings, including the ones Saver listed below: CHANGE VIEW CAMERA PHOTOS Thu, July 01 SOUND SHUTTER Tap here to control the volume of your BUTTON phone, and to assign ringtones if you wish to identify specifi c callers.
DISPLAY TO TAKE PHOTOS Tap here to adjust your phone’s brightness You can customize many of the Tap the camera button on your home screen. level, and also to personalize the background of your display. features and functions on your phone. Tap the shutter button to take a photo. To do this: CONNECTING TO BLUETOOTH Tap the change camera button to switch Tap connected devices, then tap the slider By swiping down from the top of your home to the front facing camera to take a selfi e. next to Bluetooth to allow your phone to screen, you open the quick access toolbar. connect with hands-free Bluetooth devices. TO SHOOT VIDEO This allows you to easily view notifi cations and Tap the camera button on your home screen. APPS & NOTIFICATIONS adjust common settings, as shown above. Tap here to view information about Select the video icon. applications you have installed, and To exit the quick access toolbar, swipe up from to set up the types of notifi cations you Tap the red button to start recording. the bottom of your home screen. may wish to receive from them. Tap the red button again to stop recording. By tapping apps Info, you’re able to view TO VIEW PHOTOS & VIDEOS how much data each application has used Tap the photos button on your home screen. as well as the amount of the phone’s This will open your camera roll to view any memory it consumes. photos or videos you’ve taken.
When you open your camera, you will see several icons along the top of the screen which ? allow you to adjust settings on your photos.