Welcome to the EHL Campus Passugg
Student Guide 2021
ssth.ehl.edu
EHL Swiss School of Tourism and Hospitality
______1
Welcome to the EHL family
Congratulations on your acceptance to EHL and for making the excellent deci- sion to join us. You are about to embark on a life-changing experience with so many new people, places and things to discover. This guidebook was designed by our students to set you up for success. It will help you prepare for EHL SSTH without stress and arrive with everything you need to be comfortable and make the most of your time in Passugg.
______2
Get ready
EHL Campus Passugg in numbers
Countdown to EHL SSTH
Finalize your acceptance
Plan your gap
Join our community
Applying for a visa
Complete your enrollment
Enrolment FAQs
What to pack?
Arriving at EHL SSTH
______3
EHL Campus Passugg in numbers
22 30 Nationalities
370 103 Registered students Employees
+22 300 Facebook Fans 3 Programs:
- Hotel-Kommunikationsfachleute - Swiss Professional Degree in Hotel +5600 & Restaurant Management Al i i 1966 - Bachelor of Science in International Hospitality Management
______4
Countdown to EHL SSTH
Here is the outline of processes that are going to happen now that you have been accepted and the things you must do to prepare for your arrival on campus.
Time until Start Date
- Sign up for an extensive medical examination. Get vaccinations, if needed. 1 to 3 months before - Book your flight after some research. - Check your passport and credit card’s validity.
- Stock up any prescription medicines you take. Get a doctor’s note authorizing their use and the re-fill 2 to 4 weeks before - Consider giving power of attorney to your parents or guardian for financial and legal matters.
- Activate your mobile phone for abroad. - Get copies of your important documents. 1 week before - Get Swiss Francs (CHF) for the first few days of school. (300-500 should be enough) - Buy one adapter plug for Swiss cable connections. - Start packing.
- Re-confirm your flight The night before - Pack your carry-on bag. Include: Passport, flight ticket, address and number, documents and valuables.
- Arrive at the airport early enough, 2-3 hours prior to The day of the departure departure. - If the plane is delayed or cancelled, please let us know [email protected]
______5 Finalize your acceptance
You have been accepted to EHL, but your place is not reserved until you have completed these three steps:
Accept Offer to Study at EHL: Accept the offer for a place of study at EHL and confirm that you have accepted the internal Rules and Regulations and the Student Directives of EHL and EHL SSTH by completing the enrol- ment module steps “Decision” and “Confirmation”.
Make Your Payment: To secure your place in the program, you will need to make a down payment of the tuition fees according to the proforma invoice dates.
Fulfil the Conditions of Your Offer (If applicable): If you received specific instructions about the conditions of your acceptance, whether it be for ac- ademic results or work experience, then make sure you send proof of it in a timely manner.
______6
Plan your gap
How many days are left until you start at EHL SSTH? Whether it’s 90 or 200, the days will go by very quickly. Make the best of this gap by filling it with useful activities that will help prepare you for your studies.
Improve a Language: Get More Experience: TIPS from Students:
Speaking several languages - Work on your CV before you Having more full-time work ex- gives you more opportunities for start at EHL SSTH. perience on your CV makes your internships and career. - Do some research about hospi- you a better candidate for tality departments, jobs and management roles, so use this companies before you arrive, so time to buff up your CV and you can search for an internship acquire experience in an area Did you that suits your expectations. of hospitality that you wish to explore. know?
67% of EHL SSTH students speak at least 3 foreign languages.
______7 Join our community
Find Your EHL Class Facebook Group
To connect with other new students in your class, join the new student group for your graduation year. These groups are run by current students who will answer your questions and post interesting updates.
Update Your Status
On social media, update your profile to include EHL SSTH as your new school, residence or location. This will ensure you get all of the latest news and start meeting friends from EHL SSTH right away.
Read Our Blogs
In order to gain some hospitality insights and trends, it is important for you to go through our Blogs. It is entertaining and educational. www.hospitalityinsights.ehl.edu
EHL Lausanne Social Media channels EHL Passugg Social Media channels
ehl.lausanne ehl.passugg
EHL Group (EHL Campus Lausanne) EHL Group (EHL Campus Passugg)
Ecole hôtelière de Lausanne EHL Swiss School of Tourism and Hospitality (SSTH)
EHL - Ecole hôtelière de Lausanne EHL Swiss School of Tourism and Hospitality
EHLHospitalitySchool
______8
Applying for a visa
Do you need a visa to study at EHL SSTH?
Are you a Swiss citizen, a current resident of Switzerland with a valid residential permit, or a citizen of a country in the European Union (EU) or from a European Free Trade Association (EFTA) member state?
Yes → You don’t need a visa.
No → You must apply for a student visa to enter Switzer- land.
When to apply?
The visa process can take up to three months, so you should apply for your visa as soon as possible.
How to apply?
Go to the federal Swiss website www.eda.ch to find all information about visas.
If you are coming from abroad, visit the Swiss embassy or consulate in your country.
Feel free to contact us at [email protected] if you have any queries.
Important note
Students who enter Switzerland with a visa will have to ap- ply for a residence permit and the Student Services Team will assist you to collect and bring all required documents,
starting from your first day on campus.
The visa is valid 3 months only. Do not leave Switzerland before having obtained the L-permit. This might take up to 4 weeks.
______9
Complete your enrollment
Before your arrival, you will need to complete several administrative tasks, which are mostly done through EHL’s online portals.
Your EHL Email Address
An EHL university email account will be created for you as follows: [email protected]
EHL staff will use this email to communicate with you, so don’t forget to check this email address regularly, starting from the time you activate your account.
If you forget your password or cannot login, our virtual assistant Amelia can help you.
Enrollment Management Module (EMM)
Approximately four months before your program starts, you will receive an email inviting you to click on a link to enter the Enrollment Management Module (EMM), it is like the online application. Make sure you use this portal to complete the steps that are required such as:
→ Pay your down payment → Start your visa process → Send medical documents → Declare special needs → Reserve your room or parking → Prepare your laptop
______10
Enrolment FAQs
If your fiscal residence is outside Switzerland (or parents’ fiscal residence is outside Switzerland) at the start of your studies at EHL SSTH, then you will be automatically enrolled in EHL SSTH’s health and accident insurance plan. It is possible to be exempted from this insurance coverage by provid- ing proof of adequate coverage to the Swiss authorities.
SPECIAL NEEDS: If you have any special needs for academic or physical adaptations, then you should send a physician’s report explaining your condition and the requirements.
ALLERGIES: EHL SSTH offers a wide variety of cuisine and uses the universal system of food aller- gens labels developed by the WHO to inform customers about allergens found in the F&B outlets. If you have any severe allergies, this should be indicated in your medical documents.
MEDICATIONS: If you require prescription medication, then you should arrive with at least a month’s supply. No medication is provided by EHL SSTH staff. You can contact the Student Service to book an appointment with our regional doctor.
______11 What to pack?
This is ultimate packing list for daily life on campus.
BUSINESS ATTIRE ELECTRONICS
2-3 Suits (blazer and coordinated trousers Electrical plug adapters for Swiss outlets or skirt/dress) Flashlight or book light 4-6 Shirts with collars or blouses and V- neck sweaters or turtlenecks Hairdryer
Neck ties (required for men) Phone and electronic chargers
Comfortable shoes and socks or tights Portable charge
FOR THE CLASS OUTDOOR ATTIRE
Laptop Warm, water-resistant coat compatible
with business attire Notebook
Non-slip boots or shoes for snow Pen, pencils
Umbrella Chargers
Headphones SPORT & CASUAL ATTIRE
Indoor and outdoor sports wear Folders, paper clips, sticky notes, highlighters
Casual wear: jeans, t-shirts, sweats, etc. (Be respectful of EHL values) FOR YOU
Comfortable sleep attire, slippers, etc. Visa, Passport
Evening wear for parties and going out Credit cards
A good pair of sunglasses (it’s quite bright Medical insurance card here!) Swiss Francs (CHF) for the first few days Cultural souvenirs or traditional costumes for events Driver’s License
Photos of family and friends BATHROOM ESSENTIALS Snacks from home Shower: Flip-flops, Shower caddy Mojos Toiletries: Face wash, shower gel, razor, contact lenses, hair products, make-up, hairbrush, lotion, toothbrush, toothpaste
Health: First aid kit, medicines, cough drops, vitamins
______12
Arriving at EHL SSTH
You will be informed about the official arrival day. Please make arrangements to arrive on that day during the opening hours. Our Front Office team is ready to welcome you.
Arriving by Plane/Train: Arriving by Car:
The nearest airport is Zurich International Airport. The campus address is: Hauptstrasse 12, 7062 Passugg, From there take the train to Chur, which will take less Switzerland. It should be easy to find using your car’s than 2 hours to reach. Continue by bus 42, direction navigation system or your mobile phone. “Tschiertschen,” which runs hourly and takes 15 If you cannot find, please feel free to call +41 81 255 minutes to get to the EHL SSTH bus stop called “Pas- 11 11. You will receive more details about the process sugg Hotelfachschule.” for parking and registration in an email a few weeks before you arrive.
______13
Life in Switzerland
Apps
Banking & Currency
Etiquette
Mobile Phones
______14
Apps
SBB The most efficient transport app that helps you in commuting all over Switzerland and neighboring locations.
WhatsApp A messaging app, most popular in Switzer- land for free texts and calls.
Forex Exchange rates between different currencies.
Twint Switzerland’s digital cash app. Links to phone number and bank account or pre-pay.
Banking & currency
In Switzerland, the currency is the Swiss Franc (CHF) and it is divided into 100 cents. It comes in bank notes of CHF 10, 20, 50, 100, 200, and even 1000 and coins of 5, 10, 20, and 50 cents or 1, 2, and CHF 5 coins. You can change money in the airport, train stations and banks (for a fee) and in some hotels.
Most major credit and debit cards (Visa, Master-
Card, Maestro, Cirrus, etc.) can be used to with-
draw cash at ATMs and pay in stores. When us-
ing a card on a foreign account, you will be Eat.ch charged based on the daily exchange rate for Order food to be picked up from local res- Swiss Francs and you may have some charges taurants and delivered to you. for international transactions. Some services still accept cash only (restaurants, taxis, street ven- Outlook dors, etc.). Helps in easy communication with school and your potential peers.
City Guide apps Official Swiss apps for attractions and site- seeing in Swiss cities.
______15
Etiquette
As you begin exploring Switzerland, you will make friends from the country and join so- cial and formal occasions. The Swiss apply a set of rather easy to follow rules.
Always be punctual. The Swiss consider it as an insult if you arrive late or early.
Always greet every individual if you are joining a crowd of people for a meeting, a game, a get- together, or any projects etc.
Remember to say please and thank you and you are welcome (or the French, German or Italian equivalent).
At the table: keep your hands above, and no elbows on the table, no talking with the mouth full, and no telephone. If someone hands you a platter of food or a bottle of wine, always serve oth- ers first.
Always look each person in the eyes when saying a toast; in Romansh (the local language in Graubünden), we say “Viva”.
______16
Mobile phones
When choosing your mobile service provider, keep in mind:
Unlimited 4G is useful when traveling around Switzerland and keeping in touch with your family overseas.
Contracts usually last a minimum of a year and charge 300 CHF fee to change/cancel early.
Possibility to purchase a SIM card separately, so you do not have to buy a new phone.
Some of the mobile phone companies: Swisscom, Salt, Sunrise etc.
Tips for saving money
Since Switzerland is an expensive place to live, we offer some tips on how you could save money and still be able to enjoy the country.
Eating out can be expensive in Switzerland, take advantage of your meal card on campus and try having simple “no-cook” dinners in our students’ kitchen with friends.
Taxis are costly, so avoid them if possible. Often, public transportation will get you there just as fast, but you must be on time because the buses and trains leave exactly on time.
______17
New city
City of Chur
Activities
Restaurants near Passugg
Hotels
Night Life
Shopping
Recycling
Transportation
Traveling
Weather
______18
What is the city of Chur like?
Chur is the capital and the largest town of the Swiss canton Graubünden also known as Grisons, it is as well the oldest town in Switzerland. The official lan- guage of Chur is Swiss German. Below are some websites that might help you get to know the city well.
Chur- The Alpine City - Helpful for activities to do in Graubünden.
Little City - Travel & Food bloggers.
Chur, Switzerland Tourism - A guide for famous attractions to visit and current events happening in the city.
What Activities Can You Do?
Chur is more than just being archaic now. It offers a great variety of activities for enthusiastic individuals who want to seek a little adventure with a relaxing mind. Some of the destinations might not be in Chur, but they are not that far to reach by local transport.
Adventure Room (Escape Room)
Obere Au (Sports, Fitness and Wellness Center)
Bundnerkunst Museum (Art Museum)
Chur Bergbahnen (Cable Car Ride) Bernina Express (Alpine journey through the mountains) Crestasee & Caumasee (Lakes) SalzKeller - Medical Floating Spa Chur (Relaxa- tion & Spa)
______19 Best restaurants near Passugg
The following are a few restaurants in and around Chur, which are our students’ most visited restaurants. All the places are accessible by bus from Passugg and they are not very far away. It is always better to make reservations beforehand.
Local & Tapas: If you are a lover of tapas and lo- cal food, these places are worth visiting. Calanda: Located near the old city, this contem- porary restaurant has a modern look & feel as well as a varied menu of market fresh food. Jamies: Great for steaks and it is also vegetarian friendly. Restaurant zum Zollhaus: Did someone say Cheese Fondue? This place is perfect for that. Pirahna Tapas Bar: It offers delicious food items on the Tapas Menu. A must try.
Italian: Who doesn’t love a good Pizza? They all of- fer great deals on Italian dishes and specialize in Piz- zas.
Mamma Mia: Freshly made pizzas and delicious desserts. Va Bene: Upscale modern European fine dining restaurant with a leading wine list & seasonal of- ferings. 10 Dieci Pizza Kurier: Even Justin Bieber visited this place, you can take a seat on the same chair.
Asian: Food that brings all your taste buds to life.
Mekong Asia Restaurant: Authentic dishes from Southeast Asia and other flavors. Mandarin Oriental: It offers the best Thai and Chinese cuisine.
Take Away Options: Looking for a quick bite? We have you covered.
Ciao Bella (Kebabs and more) Malteser Thai Haus (Thai specialties) American Snack Bar (American & Indian)
______20
Hotels
The Alpina Hotel
Located in Tschiertschen. It is a partner hotel with EHL SSTH, offers spa facilities and more. 15 minutes by bus from the campus.
$$-Approx 150 CHF a night
Chur City West Hotel Modern and easy to access with a benefit of shopping center near it. 20 minutes away from campus.
$$$-Approx 200 CHF a night
Hotel Stern Chur The Romantik Hotel Stern is a historic, 360 years old hotel in the centre of Chur.
$$-Approx 190 CHF a night
Ibis Chur A business hotel, which is good for short stay. 20 minutes away from the campus.
$$-Approx 140 CHF a night
______21 Night Life
Chur has one of the best selections of bars and clubs in Switzerland.
Here’s a little overview of the favorites of EHL SSTH students.
Viva The school organizes parties in here. It has a good vibe for people who like to dance and chill.
Mephisto Great place for shakers and having a fun time. Many students come here to drink and relax.
Street Café Students often come here for drinks and delicious bites. Got an open café and chill vibe.
Qbar Awesome for private group hangouts. Great for cocktails and mocktails.
Vino y Mas This place offers a varied platter of tapas food bites and a great selection of Wines.
______22
Shopping With Style
Chur, being the oldest town in Switzerland is quite international with its choices in shop- ping outlets. Check out the local streets of Chur and spot your favourite outlet. Below are some of the shopping outlets that you could try in your free time.
Departmental Stores
MANOR CITY WEST OTTO’S
Groceries & Personal Supplies
MIGROS COOP ALDI DENNER
Medical Stores
Amavita Apotheke Bahnhof Chur TIPS FROM STUDENTS: TopPharm Raetus Apotheke, Chur
→ Most of the grocery stores do not give free Online Stores bags. Bring your own reusable shopping bags.
LeShop (Migros) → Invest in a sturdy backpack or rolling shop- Zalando ping bag if you are taking the bus and walk- ing. Clothing Stores
H&M → Stock up on essential items when stores are open. Stores in the city of Chur close early Vero Moda (from 18:00) on weekdays and Saturdays, and Espirit most stores are closed on Sundays. Marc O’Polo New Yorker → Alcohol and tobacco can only be pur- chased in certain grocery stores. C & A Remember to carry your ID with you. Zebra
Chicorée Mode → In case of emergencies, the train station has a shop that is open from 5:30 am till mid- night.
______23 Recycling
Switzerland’s recycling policies have enabled it to hold the first position in the world’s environment performance index ranking. It may take some time to understand but, you will quickly realize how good it is for your conscience and the environment.
Common Recyclables Always sort these items out and place them in the bins located around campus.
→ Paper & cardboard → PET bottles → Aluminium → Glass items, separated by colours
Other Garbage • Students living in EHL accommodations can deposit their trash in the bins located in com- mon areas around campus.
• Off campus, garbage must be placed in appropriate containers. When living off cam- pus, you must purchase special garbage bags in the local grocery stores.
• The most common (household size) bag is 35L and costs 20 CHF for 10 bags. Attempting to use any other garbage bag or deposing trash outside of a proper recipient risks a fine of up to 300 CHF.
Other Recyclable Items • It is very important to recycle batteries and electronics because they contain heavy metals that are bad for the environment.
• Other items such as milk bottles, lightbulbs, Nespresso capsules, metals, household items, broken dishes, wood items etc. are all recycla- ble.
• Find the nearest recycling points using this website: www.swissrecycling.ch
______24
Transportation The public transportation system in Switzerland is very reliable, and extensive. You can travel anywhere in Switzerland using the buses, tram and trains.
Buses EHL SSTH has a bus stop right in front of the school in Passugg (Hotelfachschule); you can Cars take the bus (number 42) until the train station Both staff and students have the opportunity and move ahead from the bus stop to differ- to rent electric and Mobility (car sharing) cars ent directions depending on the destination. on campus.
If you plan to drive on the motorway in Swit- zerland, you must purchase a Swiss “Auto- Trains route Vignette” available at gas stations for Chur train station is small, but it has great 40 CHF. connections to other destinations in Switzer- Swiss law requires cars to have winter tires land. There are also connections to Paris, Mi- during snowy weather; if you get stuck in the lan, Vienna, Liechtenstein, Amsterdam, and snow, you are responsible and may receive a Munich, which leave daily. Purchase your tick- fine. ets online on the SBB app or at the train sta- Switzerland is very strict about alcohol con- tion. Do not board a train without a ticket; sumption and driving (the equivalent of one controllers are checking the passenger tickets. drink is all that is allowed, less for new drivers and professionals). If you plan to use the train often to travel, Know and respect the limits, or you may face consider purchasing a half-fare card, so you heavy consequences. pay half price on all your tickets. If you often travel at night, you could also buy a `Gleis 7` card which allows you to travel all over Swit- zerland after 7 pm till 5 am with no additional charge other than the card fee (applies to students who are 25 and below). Plan ahead to get good deals on the www.sbb.ch web- site, such as the Saver Day Pass and the Su- persaver tickets.
Taxis Taxis are highly regulated and safe in Switzer- land, but they are some of the world's most expensive. Also, they are not readily available in remote areas or at some times of the day. EHL SSTH has agreed on special conditions for students with selected partners.
Taxi contacts
Taxi24: 041-81-404-24-24 (special price for EHL SSTH students) Chur Alp Taxi: 041-79-334-02-02
______25 Travelling Around
Graubünden is well known for its archaic construction and beautiful lakes. There are a number of places to visit since Switzerland is in the heart of Europe. Some are listed below.
Ski places to visit:
We have our snow-capped peaks to thank for making Switzerland one of the world’s most popular travel destinations. If you are a ski lover or want to learn the art, you must visit these places in Graubünden.
• Arosa (1 hour from Chur) • Lenzerheide ( 45 minutes from Passugg) • Flims (35 minutes from Chur) • Tschiertschen (20 minutes from Passugg)
One-day trip:
Experience the Bernina Express, which is a UNESCO- listed route on a round-trip, all day tour from Chur in a wagon with panoramic views of the mountains, bridges, and viaducts.
• Visit the capital of Switzerland, Bern for a scien- tific tour of the Einstein Museum. • Hike at the Swiss National Park in Graubünden. • Visit ski and summer resorts in Malbun, Liechten- stein. • The Chocolate Frey Visitor Centre in Buchs AG is a dream for every chocolate lover. • Enjoy a dinner cruise in Lucerne. • Thermal Spa in Grand Resort Bad Ragaz is an exclusive treat for relaxation and recuperation.
Overnight trip:
• Go to Germany for Octoberfest or Europa Park. • Take a train to Milan for shopping and delicious Italian food. • Visit Swarovski Crystal Worlds Museum in Wat- tens, Austria. • Zurich is a fun city for shopping, eating out and
nightlife.
During holidays:
• Beach vacation: Greece, Spain, Malta, Italy or Croatia. • Big city tours: London, Paris, Barcelona, Berlin or Amsterdam. • Rent a chalet in the mountains with friends to ski or snowboard every day.
______26
Weather
Having a look at the weather in detail, Switzerland comprises of all the 4 seasons around the year.
In the winter, especially on top of Passugg where our campus is located, we see temperatures that vary from cool 3-10 degrees Celsius (°C), all the way down to freezing with icy rain and snow, which could also reach minus temperatures.
Spring (April & May) and fall (October & November) bring quite a variety of rain and wind mixed with warm sunny days, the temperature can change drastically from 8-20° in a day.
During summertime (June-October), the weather goes up to 20-28 degrees Celsius, perfect if you want to go for a cool swim or relax under the sun. Some- times, it does reach the mid-thirties, too, but that does not stop our students from having fun.
______27
EHL Campus Passugg
EHL Swiss School of Tourism and Hospitality
Food and Beverage Outlets
Dress Code
IT Services
Student Services
______28
EHL Swiss School of Tourism and Hospitality
Campus Address For students living on campus, the mail is Student Card available in the mailboxes outside student ser- You will receive a student card at check-in vices offices. You will receive an email if there and you should keep it with you at all times. It is a parcel for you. allows you to enter the building, pay for meals and drinks, make photocopies and print and more. You can recharge it at the Recep- EHL SSTH tion (cash and credit). If you lose your card, Hauptstrasse 12 you will be charged 50 CHF for a replace- 7062 Chur-Passugg ment. Switzerland
Contacts for Parents If your parents have any questions about ad- ministrative documents, they can contact the Student Services. However, as an institution, we respect students’ right to privacy; there- fore, no information can be given to parents concerning issues such as health, attendance, academic performance, etc.
Contact: +41 81 255 11 11 Email: [email protected]
______29 Food and Beverage Outlets
We have five in-house restaurants run by students and supervised by teachers with exper- tise in their respective fields. They train our students from scratch, ensuring that they learn the right way of serving and cooking according to the standards taught at EHL Campus
Umami
Our "Umami" restaurant is completely dedicated to Asian cuisine. Enjoy Asian specialties such as sushi, poke and noodle soups prepared by students under the cook’s guidance at a live cooking station.
Da Fortunat
The restaurant "Da Fortunat" is dedicated to regional Swiss cuisine. Regional and organic products play the main role here. Have you ever heard of Maluns or Capuns? Our Da Fortunat manager, Mr. Manfred, welcomes you and gives you the opportunity to dis- cover cuisine and specialities from Grisons.
Campigiana
The "Campigiana", our bistro and bar, is the heart of the school. Students, lecturers and staff meet here for coffee and a croissant. Are you in the mood for something healthy? Then try Giuseppe's seasonal smoothie creations! At lunchtime there are various options you can choose from: burgers, club sand- wiches, and vegan meals.
In the evening, the bar becomes a meeting place for students. Enjoy a glass of wine or a beer with friends from all over the world.
______30
The Essence
"The Essence" is about the core of a gastronomic education. In the dining room, students learn how to set a table with formal style, and modern plating in a classy way. There are two types of services here: Guéridon platter service, in which you learn to carve and serve in front of the guest and on the other hand a banquet service. As a guest, you can enjoy a freshly prepared, classic 3-course menu including wine service and coffee at the end.
The Market
In the EHL SSTH self-service restaurant, called "The Market", things get a little faster. Students, lecturers and staff can choose what they like best from a buf- fet of salads, main courses and desserts. Some dishes are prepared directly in front of the guests according to the Marché principle.
NOTE
As a new student, you will receive a student card that links to your pre-paid food and beverage account charged with a mandatory amount (included in your fees). You can use this card in any of the F&B out- lets on campus. The prepaid amount must be used before the end of the academic year and is not re- fundable.
______31
Dress code
At EHL SSTH, we want students to dress everyday as if they might be interviewed for their dream job, because you never know who you may meet on campus. Therefore, a business attire dress code is in effect on campus during weekdays.
Keep these guidelines in mind when pur- Dry Cleaning chasing and packing your business attire. A dry-cleaning service is available on campus. The drop-off/pick-up can be done at the Re- SERIOUS: ception. It has extra charges. Do not let your clothing distract from your Monday-Friday, 07:00-17:00 professionalism. NEAT: Keep items ironed, in good repair and of good quality. MODEST: Revealing and very tight clothing is not ap- propriate. COMFORT: Choose clothes and shoes that fit well for all occasions.
For more info: Rules & Regulations at www.ssth.ehl.edu/en/about-us
______32
IT Services
The main activities of the IT Service Desk are: → Installation of essential software for EHL curriculum (Microsoft Office, Virtual-Box, etc) → Help students access EHL IT resources: WiFi, Printers, myEHL, LMS, etc. → Advise students on laptop purchase offers
IT Service Desk Lausanne: Student Services Your main IT support.
Create an eTicket online: servicedesk.ehl.ch Reception Tel: +41 21 785 1234 At the reception, you can do the following Email: [email protected] tasks:
IT Service Desk Passugg: → Call a taxi, Your IT support for WiFi and printing issues. → Withdraw cash from your credit cards, Create an eTicket: → Book a doctor’s appointment, http://ssth-intranet.ch/Helpdesk/ → Rooms & Parking (reservations only), Vincenzo Trimboli → F&B and Print account top up Tel. +41 81 255 17 73
Printing: Student Services Centre Use a USB stick to print your documents at our printing/copy machines by paying with The Service Centre is a unique point of con- your student card. tact and brings together all the different non- academic services offered to the students in
one location. Wireless Internet Access
On campus, we have a robust WiFi network They are in charge of the following areas: for the use of devices for work and leisure. The WiFi area includes the dormitories on campus as well. → Insurance → You will receive your login information dur- → Student Card ing the registration. → Help related to Swiss authorities (B-permits, visas, etc.)
BOSC Coordination For academic matters, please contact your Undergraduate Program Coordinator [email protected]
______33
We look forward to seeing you soon.
EHL Swiss School of Tourism and Hospitality
Hauptstrasse 12, 7062 Chur-Passugg Switzerland
Tel: +41 81 255 11 11
______34