Finastra Accelerates Development and Delivery of World-Leading Solutions Through Self-Service Devops Platform

Case Study

Finastra accelerates development and delivery of world-leading solutions through self-service DevOps platform

Finastra’s FusionOperate platform increases developer velocity across the organization enhancing its ability to deliver robust services at speed About FusionOperate “FusionOperate, Finastra’s own

DevOps platform, is the driving 250 developers with 6,000+ 99.95% -- percentage of commits per month uptime for FusionOperate force behind FusionFabric.cloud,

Finastra’s open innovation platform 100+ applications deployed 400-1000% productivity gain and app marketplace.” into production every month

www.FusionFabric.cloud

About Finastra

Finastra is building an open platform that accelerates collaboration and innovation in financial services, creating better experiences for people, businesses and communities. Supported by the broadest and deepest portfolio of financial services software, Finastra delivers this vitally important technology to financial institutions of all sizes across the globe, including 90 of the world’s top100 banks. Our open architecture approach brings together a number of partners and innovators. Together we are leading the way in which applications are written, deployed and consumed in financial services to evolve with the changing needs of customers. Learn more at finastra.com

2 FINASTRA FusionOperate Case Study The challenge Finastra commits to accelerating development and delivery of its market leading financial services solutions through increased DevOps adoption.

“At its inception, and thanks to the The core proposition of any software Harbinder Kang, Global Head To bring about a more holistic collective pedigree of D+H and provider is to accelerate innovation while of Developer Operations, says, “At its approach to software development, Misys, Finastra was already one delivering solutions at pace. When Finastra inception, and thanks to the collective Finastra had to instil a new mindset formed with the merger of D+H and pedigree of D+H and Misys, Finastra was and system of orchestration to move of the pre-eminent and most Misys in 2017, it sought to establish a already one of the pre‑eminent and most from siloed product teams delivering extensive providers of financial new business model that would enable extensive providers of financial technology applications independently under technology in the world. The core faster delivery of its market leading in the world. The core challenge we faced a waterfall approach, to autonomous, products and services. back then lay in how we orchestrated agile service teams with total ownership challenge we faced back then development and delivery. Put simply, of development and delivery. lay in how we orchestrated To achieve this, Finastra’s executive large teams across the software leadership team came together with Refocusing the organization in this way development and delivery. development lifecycle worked in silos, technical leads across the business would lead to the creation of FusionOperate, Put simply, large teams across the developing and delivering products and to understand how best to align technology Finastra’s own DevOps platform, applications separately.” software development lifecycle adoption and talent with core business which is now the driving force behind objectives. The first and most significant FusionFabric.cloud, Finastra’s open worked in silos, developing challenge identified was to overcome innovation platform and app marketplace. and delivering products and traditional methods of software applications separately. development and delivery. ” Harbinder Kang Senior Director, Developer Operations, Finastra

3 FINASTRA FusionOperate Case Study

The challenge The solution The journey The result The solution

Finastra scales DevOps across the organization with

FusionOperate – it’s DevOps platform. “FusionOperate profoundly changed Through FusionOperate, and adoption Standard templates provided by Ensuring customer satisfaction, retention, of the Scaled Agile Framework (SAFe), FusionOperate enable teams to build their the way we approached software and acquisition in the modern financial Finastra has dramatically improved servers without requiring infrastructure services landscape requires firms to not development. The self-service model not developer velocity and productivity, knowledge and operational expertise. only deliver trusted applications faster and and reduced lead times for new more securely, but to do so at scale. This is in stark contrast to the traditional only unlocks the full creative potential deployments and subsequent iterations. waterfall model of software development, Enabling this model relies Rather than a single deployment every in which siloed teams build applications of Finastra’s service teams, it allows them on adopting technology and practices few months, service teams across the in their own environments with bespoke that allow applications, traditionally organization now deploy on demand, technologies, leading to increased to start new applications and services delivered as products, to be broken multiple times during a single agile sprint, integration overheads, inefficiencies and down into smaller value streams, making rapid adjustments in live conditions. through fully orchestrated pipelines bottlenecks. Crucially, under this waterfall delivered as independent services via the These outcomes were made possible approach, teams across the software cloud. This was the foundational vision for NoOps delivery in a matter of hours. by targeting key DevOps practices and development lifecycle hand off responsibility that led Finastra to embark on scaling tools and building them into the platform. for how an application performs in the DevOps across the organization It is this agility that has ensured Finastra Now, through FusionOperate, Finastra’s customer environment because they do not with the FusionOperate platform. developers can consume resources via have ownership of the entire development maintains its position of leadership in the APIs and provision the resources their pipeline, from conception to deployment. applications require without needing competitive world of financial services.” to interact with dedicated teams, such as security and testing specialists Leigh Brackley or disaster recovery engineers. VP of Development Engineering, Finastra

4 FINASTRA FusionOperate Case Study

The challenge The solution The journey The result The journey

Selecting best-in-class tools and technologies “Each technology was for FusionOperate, Finastra’s DevOps engineers create seamless developer experience. carefully selected based

on how well it facilitated Finastra’s first move towards DevOps The key challenge for DevOps engineers Each technology was carefully selected adoption began with the implementation when orchestrating such a platform based on how well it facilitated integration, of a center of excellence, which focused is to ensure interoperability of technologies, avoiding needless complexity, which slows integration, avoiding on partnering product teams, and the which is why FusionOperate’s systems, down development and delivery.” adoption and implementation of DevOps networks, application architectures, FusionOperate not only provides developers tools and practices. operations tools and technology needless complexity, with the tools to build their solutions, stacks, are built using standards Using a combination of DevOps and it also enables deeper insight into their to enable integration. Microsoft Azure services, Finastra’s product performance. Advanced telemetry tools and which slows down teams began to collaborate and break Tim Sutherland, Systems Engineering monitoring solutions, such as Azure Monitor, down monolithic applications into smaller Director, says, “In a DevOps environment, enable visibility into the consumption development and delivery. cloud-native services, enabling rapid a shared platform must be purposely and analytics of Finastra’s cloud services, ” innovation, iteration, and delivery. It was designed to deliver an agile infrastructure allowing service teams to understand the this success, and the desire to replicate from which multiple product teams can performance of their applications and iterate Tim Sutherland it across the organization, that led to the consume resources on a self-service basis. accordingly, providing ever more robust creation of FusionOperate. services to Finastra’s customers. Senior Director, Cloud Enablement, Finastra For FusionOperate, we chose best‑of‑breed, interoperable tools over bespoke technologies that demand dedicated engineers for implementation and maintenance.

5 FINASTRA Insert title here Case Study

The challenge The solution The journey The result The result

Extending innovative capabilities of FusionOperate to wider financial services and fintech ecosystem with FusionFabric.cloud – Finastra’s open innovation platform and app marketplace.

Through FusionOperate’s software Furthermore, tools such as Microsoft Leigh Brackley says, “When consuming factory, which orchestrates delivery Power BI allow teams to create dashboards solutions via FusionFabric.cloud, from dev to production using best-in-class that expose additional telemetry around financial institution, fintechs and their tools, such as those provided by Azure developer velocity, productivity, and how customers can rest assured that DevOps, applications can be deployed each tool works within an environment, these solutions will meet security, on a continuous basis. surfacing key insights that enable regulatory and auditory standards, optimization of processes and products. wherever they are deployed, as the tools Standardized routes enable service teams and technologies used to create them to consistently automate functional, “Further to protecting consistency are the same as our own. Using our security, and performance verifications of delivery, FusionOperate empowers core technologies and low code with Quality Gates for rapid feedback, service teams to not only learn and tools, firms can increase their agility providing assurance for product owners develop as they work through prescribed and provide cutting edge solutions that any application or change released development and delivery pipelines, for customers without overhauling their into customer-facing environments it allows them to focus on writing own core infrastructures. We did the meets quality standards. code and improving the performance work, so they don’t have to.” of their applications.” Harbinder Kang says, “The FusionOperate platform takes the cognitive load off With FusionOperate, Finastra has service teams. Scalable and flexible accelerated innovation and delivery cloud solutions, consumed via the of its services through increasing the self‑service platform, can be implemented agility of service teams. Now, through without prior experience, reducing the FusionFabric.cloud Finastra has opened risks of employee churn and internal up the innovative potential of the platform movement of technical personnel. to financial services and fintech firms across the globe by exposing its core technologies via APIs.

6 FINASTRA FusionOperate Case Study

The challenge The solution The journey The result Contact us

A F Finastra is building an open platform that accelerates collaboration and innovation in fi nancial services, creating better 4 Kingdom Street experiences for people, businesses and communities. Supported by the broadest and deepest portfolio of fi nancial services addington software, Finastra delivers this vitally important technology to fi nancial institutions of all sizes across the globe, including London W2 6BD 90 of the world’s top100 banks. Our open architecture approach brings together a number of partners and innovators. nited ingdom Together we are leading the way in which applications are written, deployed and consumed in fi nancial services to evolve T: +44 20 3320 5000 with the changing needs of customers. Learn more at fi nastra.com

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