BANCO DO ESTADO DO

/ Institutional Presentation

INVESTOR RELATIONS

D e c e m b e r / 2 0 4 Q 2 0 2 0

/ Institutional Presentation

This presentation contains forward-looking statements relating to the prospects of the business, estimates for operating and financial results, and those related to growth prospects of Banrisul.

These are merely projections and, as such, are based exclusively on the expectations of Banrisul’s management concerning the future of the business and its continued access to C O R P O R A T E capital to fund the Company’s business plan. PROFILE

Such forward-looking statements depend, substantially, on changes in market conditions, B U S I N E S S government regulations, competitive pressures, the performance of the Brazilian economy STRATEGY and the industry, among other factors and risks disclosed in Banrisul’s filed disclosure

documents and are, therefore, subject to change without prior notice. F I N A N C I A L SUMMARY 4 Q 2 0 2 0

/ Corporate Profile

CORPORATE PROFILE BANRISUL SHARES

TIMELINE ESG

ADMINISTRATIVE STRUCTURE HUMAN RESOURCES

MANAGEMENT AND COMMITTEES AWARDS

EXECUTIVE BOARD

BANRISUL GROUP

CORPORATE GOVERNANCE / Corporate Profile 4 Q 2 0 2 0

Efficiency Transformation Employees Customers Essence

Focusing on the efficiency Following the path of The strength of its Considering the similarity Reinforce the of management, centering transformation, through employees is key to of products in the commitment to being a objectives on faster, the implementation of achieve organizational financial market, the retail , with a focus simplified processes, new business models and success. To this end, the entry of new competitors on Rio Grande do Sul. improving IT infrastructure new technologies, to Bank has developed a and the perception of and architecture, maintain Banrisul’s challenging, agile value and innovation, improving risk competitiveness. environment, fostering Banrisul intensifies focus management and also the engagement and on customer, in order to adhering to best improving the provide the best management practices. management of human experience in financial resources. solutions and raise their level of satisfaction.

4 / Timeline 4 Q 2 0 2 0

1928 1931 1943 1964

On September 12, 1928 In the beginning of the Banrisul receives its first With 35 years of existence and Banrisul starts operating 30’s years, after female employees on its highlighted position at the as rural credit and incorporating the office force. national banking scene, mortgage public bank Pelotense Bank, Banrisul Banrisul inaugurates its and its main activity was started being the tax current main office, at the the long term lending collector for the State of Capitão Montanha Street, at with mortgage as Rio Grande do Sul. Listed the heart of . collateral. on the Stock exchange in September, 1931.

5 / Timeline 4 Q 2 0 2 0

1993 2005 2007 2012

It is inaugurated the first Banrisul launches the Capitalization and Bem Promotora comes up, a ATM room, totally Banrisul Internet Card secondary emission of company which acts as automatized in Porto with smart chip, preferred shares joining payroll loans originator. Alegre. innovation at Latin the Level 1 of Corporative America. Governance. The operation was the largest primary offer of shares with in Latin America in the year.

6 / Timeline 4 Q 2 0 2 0

2014 2017 2019 2020

Banrisul launches its new Banrisul launched the Banrisul launched the Banritech innovation multibrand acquirer Banrisul Digital app. campaign “Agro is our hub is launched company, Vero. business”, focusing on rural credit.

7 / Administrative Structure 4 Q 2 0 2 0

Fiscal Council Shareholders' Meeting Audit Committee

Eligibility and Board of Directores Compensation Committee Internal Audit CEO Risk Committee

Board Assistance Bodies Deputy CEO and Risk and Management Committees Controls Officer Banrisul Icatu Committees Participações S.A. Affiliated Companies

VG8JV Tecnologia S.A. Fundação Banrisul de Seguridade Social Bem Promotora de Caixa de Assistência dos Empregados do Banco do Vendas e Serviços S.A. Estado do Rio Grande do Sul - CABERGS

CFO and Investor Distribution and Retail Administrative Officer Institutional Officer Innovation and IT Officer Relations Officer Commercial Officer

Products, Segments and

Credit Officer OFFICERS

EXECUTIVE Digital Channels Officer

8 / Management and Committees 4 Q 2 0 2 0 Risk Committee

Comprised of at least 3 and at most 5 members appointed and removable by the Board of Directors at any time.

Cláudio Irany de Oliveira Márcio Gomes Eduardo Cunha Vacant Seat Coutinho Mendes Sant’Anna Pinto Garcia da Costa Deputy Chairman Junior Audit Committee

Adriano Cives Rafael Andréas Ramiro Silveira João Verner Eduardo Rodrigues Composed of 3 members elected by the Jorge Luís Seabra Weber Severo Juenemann Macluf Tonetto Board of Directors in the first meeting held Chairman after the Shareholders’ Meeting.

Member elected by Member elected by Independent Independent Independent preferred minority Member Member Member Eligibility and shareholders shareholders Compensation Committee Independent Members Composed of 3 members, residing in the country with education standards and technical skills according to the duties of the Board of Directors is Minority Shareholders The Fiscal Council is Owners of preferred position. composed by up to 11 elect 2 members to the composed by 5 members shares and minority members, of which at Board of Directors. (with equal number of shareholders elect 2 least 25% are alternate members) must members to the Fiscal Other Committees independent members. have higher education Council. Banrisul has other 15 committees assisting the level and experience. Executive Board. 9 / Executive Board 4 Q 2 0 2 0

Cláudio Coutinho Irany de Oliveira Marcus Vinícius Jorge Fernando Mendes Sant’Anna Junior Feijó Staffen Krug Santos

CEO Deputy CEO and Risk and CFO and Investor Innovation and IT Controls Officer Relations Officer Officer

Raquel Santos Fernando Claíse Müeller Osvaldo Lobo Pires Suzana Flores Carneiro Postal Rauber Cogo

Institutional Officer Distribution and Retail Products, Segments and Credit Officer Administrative Officer Commercial Officer Digital Channels Officer 10 4 Q 2 0 2 0 / Banrisul Group Subsidiaries

Acquirer of the payment means sector with wide coverage of establishments in Rio Grande do Sul.

Intermediary with in spot, options, term, future and fixed income markets through Tesouro Direto.

Manages consortium groups for the acquisition of automobiles, trucks, motorcycles, real estate and services..

It acts as a Bonded Warehouse and Certified Bonded Warehouse / dry dock.

Focus on maximizing the distribution of insurance, private pension and capitalization products.

11 4 Q 2 0 2 0 / Banrisul Group Affiliated Companies

Operates exclusively into Banrisul’s distributions channels offering life insurance and private pension plans products.

Offers savings bonds through the Bank’s distribution channels with exclusive rights.

Acts as originator of payroll loans offered to INSS retirees and pensioners and federal civil servants.

Offers integrated payment solutions to shopping centers located in its operating area throughout the national territory.

12 / Corporate Governance 4 Q 2 0 2 0

Aligned with Good Prevention Program for Money Interest on Equity Other Policies Market Practices Laundering Fighting and and Dividend Financing of Terrorism Policy

. . Annual Financial Statements . Establishes mechanisms, Transparent Shareholder . Disclosure. in International Standard procedures and rules that guide Remuneration Policy regarding . Security Trading. IFRS / IASB. the performance of employees in the distribution of dividends and / . Anti-corruption. . 100% tag along for all conducting business, in order to or payment of interest on equity, . Related Party Transactions. Banrisul shares. prevent the occurrence of always observing the Company's . Indication and Succession. . 50.61% free float. operations related to these capital structure. . Capital and Corporate Risk . . Resolution of disputes or illegal acts in the institution. Banrisul had suspended the Management. controversies by the Market . These principles cover all quarterly payment of Interest on . Code of Ethics and Conduct. Arbitration Chamber. Banrisul Group companies. Equity during the year of 2020 , in attendance to the CMN Resolution No 4820/20.

13 / Banrisul Shares 4 Q 2 0 2 0

Listed at Level 1 of B3 Corporate Governance since 2007. IFNC IDIV Foreigners are 23% of the total base ITAG and 46.4% of the free float. IGC IBRA Average daily trading financial volume IGCT of R$30.7 mm. 1 SMLL PN ON

2.4 mm average daily traded shares. ¹

More than 100,000 individuals in our 98.13% of Voting shareholder base. Capital

¹ 4Q20 Average Banrisul is present in seven of B3’s

listing indexes. 14 4 Q 2 0 2 0 / ESG R$7,59 million CDC Sustentabilidade for Financing for the purchase of solar and wind Creation of an Administrative 49 Projects energy equipment. Structure focused on ESG:

Contracts • Dedicated to strengthening the discussion on socio- 4,253 Δ 3m Community Projects: 2,956 44% environmental issues; 2,324 1,799 1,077 • Induce a new corporate culture; Programa Sementes Δ 12m 295% Agricultural seeds distribution to farmers, • Boost consumer awareness of schools, quilombolas and indigenous people. 4Q19 1Q20 2Q20 3Q20 4Q20 resources; Balance (R$ Million) Projeto Pescar 174.3 134.9 • Prioritize the use of natural Personal and Professional development of 116.4 resources from renewable 98.8 Δ 3m young people from 16 to 19 years. 57.9 sources; 29% Programa Sustentare • Set a target for reducing carbon Δ 12m 201% emissions. Aims to minimize damages caused to the environment and to enhance social inclusion. 4Q19 1Q20 2Q20 3Q20 4Q20

15 / Human Resources 4 Q 2 0 2 0

Employees

10,283 9,280

Profile Qualification Relation with Employees

. 55% men and 45% women, . 2,864 improvement and . Banrisul hires employees being that 38% of leadership qualification courses. through public tender. and top management . + 45 thousand . Teams with local work Interns functions are occupied by participations. regime and home office. women. . 358.4 hours of professional . Health advise from Moinhos 1,990 . IT professionals correspond qualification per employee. de Vento Hospital to help to 13% of employees, define the protocols for 1,325 approximately - preventing Covid-19. distinguished career . Equity of opportunity and framework and low professional development. turnover.

16 / Awards 4 Q 2 0 2 0

Banrisul is one of the largest Banrisul is the most companies in the South remembered bank in the Top of Region - ranking 500 Largest in Mind RS survey in the Bank the South from Grupo category. Amanhã.

Banrisul Stock Fund was Banrisul's IT Infrastructure wins highlighted in Valor Investe 2019 Banking Report Award. survey.

Banrisul and Rio Grande Seguros Banrisul is highlighted in the Estadão are highlights in national ranking Empresas Mais ranking. Valor 1000.

17 4 Q 2 0 2 0

/ Business Strategy

BUSINESS STRATEGY AGILE METHODOLOGY

PORTFOLIO IT INFRASTRUCTURE

HIGH - NET - WORTH IT SECURITY

COMPANIES BANRITECH

RURAL CREDIT DIGITAL CHANNELS

PRODUCTS AND SERVICES PIX

TECH MODERNIZATION SUBORDINATED NOTES

DIGITAL TRANSFORMATION MARKET SHARE / Business Strategy 4 Q 2 0 2 0

Prevenção à Lavagem de Dinheiro e Financiamento ao The focus of commercial As for companies, the focus is In relation to earmarked credit The diversification of the activity in the individual on offeringTerrorismo of credit products for lines, the Bank promotes service fees portfolio as a way segment prioritizes, within the collateralized working capital, agricultural loans for funding, of generating revenues for the public sector, particularly investments in sustainable investment, marketing Institution is an important payroll credit lines offered to projects, advancement of and industrialization of factor for covering fixed costs. civil servants and INSS receivables, receivable-backed agricultural goods, serving Thus, the Bank focuses efforts retirees, as well as the to working capital lines and family farmers, medium-sized on products such as credit improve relationship with self credit cards, as well as the producers, business farmers cards, acquiring network, employed supply of acquiring equipment and rural cooperatives. consortium and insurance, professionals, young public by Vero and services such as increasing the number of and high net-worth customers. collection, payroll products used by its management and general customers. management of electronic payments.

19 / Portfolio 4 Q 2 0 2 0

REAL STATE LOANS CREDIT CARDS A N D PAYROLL LOANS BANRICOMPRAS R U R A L P E R S O N A L CREDIT LOANS W O R K I N G CAPITAL LINES EXCHANGE

LONG - T E R M A C Q U I R I N G L O A N S A N D NETWORK INSURANCE, LEASING T I M E A N D PENSION PLANS S A V I N G AND SAVING DEPOSITS CONSORTIUM BONDS

INVESTMENT RECEIVABLES FUNDS DISCOUNT 20 / High-net-worth 4 Q 2 0 2 0

Banrisul has been expanding and opening new Afinidade spaces, created specifically to serve high-income customers.

. Special service hours. . 23 Afinidade Spaces. . Exclusive products and services. . Specialized and skilled professionals.

21 / Companies 4 Q 2 0 2 0

Support to entrepreneurship

We offer complete financial solutions for companies of all segments and sizes.

Commercial Credit Lines Direct Credit Lines Services

. Working Capital . Sustainability Credit Lines . Business Cards . Guarantee Accounts . Banrisul Fomentation . Digital Certificate . Real Guaranteed Operations . Automatic BNDES Lines . Consortiums . Receivables Discount . Small Companies BNDES . Billing of Banking Bills . Payroll Financing . FINAME . Payroll . Compror/Vendor . FINAME – Renewable Energy . Insurance . Microcredit . Real Estate . Vero Solutions

22 / Rural Credit 4 Q 2 0 2 0

Contribute to the economic development of the State, by fostering agribusiness in partnership with the State Government.

Bring new technologies to farmers.

Promote Agribusiness sustainability and productivity.

Banrisul has a Strong presence in agribusiness.

Strengthen partnerships with all participants in the production chains, increasing competitiveness. 23 / Product and Services 4 Q 2 0 2 0

Vero Network Insurance, Pension Plans and Consortiums Investment Funds Saving Bonds

. Financial volume of R$30.3 . Revenue of R$1.2 billion.1 . R$4.3 billion in total volume . R$12.6 billion in assets under billion.1 . 14.6% share of the personal of credit letters . management. . 312.7 million transactions.1 insurance market in RS. . 70.3 thousand consortium . 97.6% in fixed income funds and members. 2.4% in variable income funds. . 154 groups. . 38% of assets under . R$571.1 million in credit for management from RPPS. the acquisition of . Exclusive product sales in . Revenue of R$1.4 billion.1 consumption goods.1 Banrisul’s distribution channels.

¹ 2020 24 / Tech 4 Q 2 0 2 0 Modernization

Banrisul's technological modernization process is focused on:

. Digital Transformation. . IT Infrastructure. . IT Security.

In 2020, Banrisul invested R$336.9 million in technological modernization.

25 / Digital Transformation 4 Q 2 0 2 0

Aiming to harmoniously integrate business strategies with technological possibilities. Highlights

Launch of Vero Wallet, Banrisul’s digital portfolio.

The rapid migration to the work from home model allowed the continuity of work on Altering the assigned credit new products and the evolution of existing solutions. card limit on App and implementing a new investment solution.

Continuity of the dissemination of agile culture within the corporate environment, in Agrofácil, system which the same way that it has continued to evolve in the modernization of technological improves processes in rural processes and tools, fundamental for gains of scale in the development of digital credit products. products.

26 / Agile 4 Q 2 0 2 0 Methodology

Adoption of digital models

End-to-End Journey

Agile methodologies

Customer centered

27 / IT 4 Q 2 0 2 0 Infrastructure

. Renewal of contract with the company specialized in field services related to IT. . Addition of about 300 mobile phone lines to streamline work- from-home solutions for employees. . Renewal of about 80% of no- break equipment in use at branches. . Acquisition of 1,776 batteries for the no-breaks in the same network.

28 / IT 4 Q 2 0 2 0

Security Banrisul is making several contributions and improvement suggestions to the building of SPI - Brazilian Instantaneous Payment ecosystem, Selected by Febraban to be the sector’s representative in the Information Security Sub Commission.

Banrisul participates as member of the working group dedicated to quickly implementing and testing the standards of the UK’s Open Banking Implementation Entity (OBIE).

. Improvement in security mechanisms related to employees internal accesses control. . Increasing the continuous processes for the evaluation of vulnerabilities. . Several trainings on information security to its employees. 29 4 Q 2 0 2 0

Hub Space Hub Startup Hub Education Hub Venture

Collaborative space in It is the acceleration program It promotes a culture of It is the pillar that seeks to coworking format, aimed at for startups incubated at innovation, training and stimulate actions that add promoting new ideas, BanriTech. Public notice building improvements, value and enhance the research, experimentation launched to select 30 startups encouraging knowledge results of partner Startups and co-creation. from all over the country. throughout the ecosystem, through investment funds. combined with the development of RS.

30 4 Q 2 0 2 0 / Digital Channels 359.3 +30.8% 76.2% million growth of transactions accesses compared to on digital in 2020 2019 channels

Digital Customers In a scenario of social distancing, digital channels have become even more important, as they are the main channel of relationship between the Δ 17.1% Institution and the customers; 1,227,078 1,189,847 1,162,609 Scheduling of service at branches using the app; 1,085,750 1,048,225 New onboarding and fast targeting by notification messaging;

Redesign of the investment menu and option to update the registration via the app;

New version of the app was developed with a focus on the customer experience and obtained approval from 90% of the respondents of the

Dec-19 Mar-20 Jun-20 Sep-20 Dec-20 telephone survey carried out. 31 4 Q 2 0 2 0 / PIX Transactions period 747,160

528,386

255,883 + R$1.2 B in financial volume; 17,851

Soft Nov, 16th to Dec, 1st to Dec, 16th to + 1.5 MM transactions; Operning 30th 15th 31st

ID Keys 3.3% 7.7% In % - by type of ID key Launching of VeroX: Total Users: 461,397 Individuals: 429,281 Companies: 32,116 16.0% Receivement of transactions 43.3% made by PIX on Vero acquiring network, through the generation ~ 10% of customers of QR Codes. registered at PIX 29.7%

Total ID Keys: 759,608 CPF (Individual's Tax Number) Phone number E-mail Random Key 32 4 Q 2 0 2 0 / Subordinated Notes On January 21st, Banrisul priced the issuance of Subordinated Notes in the amount of US$300 million.

The notes have 10 (ten) years of maturity and interest rates of 5.375% per year.

Transaction Objectives:

• Strengthen capital base to boost the Basel Ratio Credit Portfolio; 18.7% 15.1% 15.1% 16.0% 16.2% 15.8% • 3.7¹ Replacement of Subordinated Debt, 0.8 0.8 0.8 whose benefit for capital purposes 1.3 0.8 ends in Feb/2021;

13.8 14.3 15.2 15.4 15.0 15.0 • Take advantage of favorable conditions on international market; 4Q19 1Q20 2Q20 3Q20 4Q20 Pro-Forma after Tier 2 Subordinated Notes Issuance

Tier 1 Tier 2

¹ Considering the exchange rate as of January 20, 2021 at 5.30. 33 / Market Share 4 Q 2 0 2 0

Rio Grande 2 do Sul 1

Time Deposits 41.0% 2.9%

Demand Deposits 23.6% 1.4%

Credit 18.3% 0.9%

Saving Deposits 12.3% 1.1%

Branches 31.0% 2.7%

34 1 September/2020 2 December/2020 4 Q 2 0 2 0

/ Financial Summary

HIGHLIGHTS PAYROLL LOANS

PROFITABILITY CREDIT RELIEF PROGRAMS

N I I & N I M RENEGOTIATED LOANS

FUNDING PROVISIONS

BANKING FEES CREDIT QUALITY

EFFICIENCY RATINGS

CREDIT PORTFOLIO GUIDANCE 4 Q 2 0 2 0

/ Highlights C R E D I T PORTFOLIO FUNDING

P A Y R O L L 2020 ADJUSTED R$67.9 bi R$37.6 bi LOANS N E T I N C O M E Δ12m: 3.9% Δ12m: 14.1% R$824.8 R$17.1 bi million Δ12m: 6.6%

4Q2020 ADJUSTED 9 0 D A Y S ADMINISTRATIVE COVERAGE RATIO E X P E N S E S DEFAULT RATE 317.7% R$905.0 OVER 90 DAYS

Δ 12m: - 6.1% 2.31% 36 4 Q 2 0 2 0 / Profitability Adjusted ROAE Adjusted ROAA

∇-6.7pp.

18.4% ∇-0.6pp. 15.8% 16.9% 13.0% 1.8% 10.2% 1.6% 1.4% 1.2% 5.9% 5.7% 1.0% Resumption of returns to pre- 0.6% 0.5% pandemic levels in 4Q20;

Net Income Revenues R$ Million ∇-35.3%

1,550 1.344 4.3% 1,350 1.274¹

1,150

950 18.4% 825¹ Financial Intermediation

750 728 550 Fees 397 330¹ 350 356¹ Others

150 77.3% 258 232 120 118

-50 4Q19 1Q20 2Q20 3Q20 4Q20 2019 2020 ¹Adjusted Net Income 37 4 Q 2 0 2 0 / NII & NIM NII R$ Million 4Q20 Breakdown

Δ 5.0% Write-off Loans Individuals' Δ18% Recovery Loans 19.9% 58.8% 1,462 1,393 Companies 1,262 1,299 1,240 Loans 10.1%

Earmarked Loans 7.5% Managerial NII¹ Other R$ Million 3.7% NIM on Profitable Assets 1,275 1,249 1,209 1,170 1,172 16.37% 16.88% 14.75% 15.32% 15.10%

7.85% 6.99% 6.95% 6.37% 7.29%

0.85% 0.51% 0.36% -0.04% 0.3%

NIM Credit NIM Treasury NIM ¹ Not included income from write-offs loans recovery. 38 4 Q 2 0 2 0 / Funding Credit x Funding Relation Funding by source

67.5% 67.1%

63.4% 33.2% 60.8% 60.5% 60.0% 60.2% 86.76% of CDI 57.1% Average Funding Cost in 55.2% 55.4% 66.8% Time Deposits

4Q19 1Q20 2Q20 3Q20 4Q20 Credit x Total Funding Credit x Deposits Individuals Companies Pulverized Funding, grounded on its recognized retail banking DNA in the Southern Region of Brazil 6.3% 2.2% 5.3% 1.8% 3.6% 4.1% 4.4% 4.8% Evolution: 16.3% 67.7% 16.3% Dec 2019 67.2% Dec 2020 Δ 12m: 14.1% Δ 3m: 3.2%

Time Deposits Savings Deposits Bonds Bank Notes Demand Deposits Interfinanceiros 39 4 Q 2 0 2 0 / Banking Fees Banking Fees – per type R$ Million ∇ -4.3%

2,042.5 1,955.4

∇ -1.6%

Δ10.4%

530.0 504.2 457.7 472.1 521.3 TPV – Banrisul Cartões

R$ Million 29,515 30,344 4Q19 1Q20 2Q20 3Q20 4Q20 2019 2020

13,182 3.9% 3.7% 0.6% 13,650 4.2% 4.8%

12.6% 12.4% 8,162 9,114 7,304 46.5% 7,523 17,161 2019 2020 6,402 3,736 15,866 49.2% 3,683 3,269 3,321 2,857 5,378 32.8% 29.3% 4,479 3,983 3,545 4,255

4Q19 1Q20 2Q20 3Q20 4Q20 2019 2020

Debit Cards Credit Cards Consortia Banking Services Cards Insurance Management AUM Broker Fees 40 4 Q 2 0 2 0 / Efficiency Adjusted Administrative ∇ -5.1% 3,793.9 Expenses 3,599.0 2019 vs R$ Million 4Q19 vs 4Q20 2020 PDV 1,819.4 1,629.1 Other Adm. Exp. Other 3m Δ 5.5% Adm. Exp. Implementation costs of 12m ∇ -8.6% ∇ -10.5% R$177 million ∇ -6.1%

963.6 Estimated annual savings 920.3 867.7 905.9 905.0 Personnel Personnel of R$160 million 1,974.5 1,969.9 463.7 415.2 387.8 402.0 424.0 Expenses Expenses 3m ∇ -4.5% ∇ -0.2% 499.9 505.1 479.9 503.9 481.0 12m ∇ -3.8% 4Q19 1Q20 2Q20 3Q20 4Q20 2019 2020

Restructuring Personnel Expenses Other Administrative Expenses

In 2020, 9 branches were closed and Efficiency Ratio - 12 m Banking Fees x Personnel Expenses 3 other were turn into PABs. Relation

52.1% 52.6% 52.6% 54.3% 53.0% 106.0% 99.8% 95.4% 93.7% 108.4%

518 514 507 Personnel Expenses + Other Administrative Expenses / Financial Margin + Income from Services and Fees + (Other Income – Other Expenses). Banking Fees / Personnel Expenses Dec-19 Jun-20 Dec-20 41 R$ Million 4 Q 2 0 2 0 / Credit Portfolio Δ 3.9%

Δ 3.7% Individuals Companies 36,182.7 36,185.8 35,965.9 36,257.7 37,605.8 22,278.0 6,609.4 8,718.4 59.2% Evolution: 8,367.6 8,484.6 8,659.9 8,711.6 17.6%

Rural Loans 3,392.2 Individuals Loans 27,815.1 27,701.2 27,306.0 27,546.1 28,887.4 9.0%

3m Δ 4.2% Real Estate Loans 4,125.6 12m Δ 2.5% Other 11.0% dec-19 mar-20 jun-20 sep-20 dec-20 1,200.6 Non-earmarked Earmarked Total 3.2%

Individuals Companies Companies Loans R$ Million and % R$ Million and % 3m Δ 7.1% Other Other 12m Δ 8.6% 5,220.9 1,735.7 23.4% 26.3%

Payroll Working Loans Capital 17,057.1 4,873.7 76.6% 73.7% 42 4 Q 2 0 2 0 R$ Million / Payroll Loans Δ 6.6%

Δ 1.0%

16,892.3 17,057.0 16,001.1 16,082.8 16,313.9 186.5 138.1 350.1 293.7 234.1 6,407.4 Evolution: 5,751.5 5,809.9 6,075.3 6,583.4

With Customers 9,899.6 9,979.3 10,004.6 10,122.5 10,511.6 3m Δ 3,8% Dec-19 Mar-20 Jun-20 Sep-20 Dec-20 12m Δ 6,2% With Customers Correspondents Acquired

Correspondent 3m ∇ -2,7% Dec 2019 Dec 2020 12m Δ 11,4%

INSS State Municipal Federal Other 43 1 T 2 0 2 1 / Credit Relief Programs 4 Q 2 0 2 0 R$ Million

Granted PEAC Pronampe PESE Total Volume 780.7 632.6 61.3 1,474.7 In Dec/20

476.6

399.4 398.0 Payment Distribution¹

In Dec/20 196.3

¹ Considering only the loan principal repayment flow, interests not included. Up to 12 months From 12 to 24 months From 24 to 36 months From 36 to 48 months 44 4 Q 2 0 2 0 / Renegotiated Loans R$ Million Companies Individuals 318.0 259.4

Corporate 157.0 Payroll Loans 188.1 Total Renegotiated Middle 74.9 71.3 Small 72.2 Personnel Loans R$744.6 million BNDES Stand Still 13.9 Rural Loans Real Estate Loans 94.8 72.4

80.6% 273.0 million Renegotiated Classified as 36% Loans Profile AA to C Risk Already amortized

In Dec/20 100% 2.59% In amortization NPL > 90 days

45 / Allowance for Loan 4 Q 2 0 2 0 Losses Provision Expense Provision Balance R$ Million 1,501.5 R$ Million 1,193.9 267.9 2020 vs 2019 2,982 310.2 2,764 2,813 2,813 2,763 Mostly reflects the loan book rollover by risk 484.2 rating, impacted by the current economic 401.3 319.4 scenario. 265.1 296.6 186.7

4Q2020 vs 4Q2019 and 3Q2020 4Q19 1Q20 2Q20 3Q20 4Q20 2019 2020 Provision for Write-Off Loans (100% provisioned) Mostly reflects the greater volume of recovery Other Provision of write-off credit fully provisioned, from corporative clients, the rollover of the loan book by risk rating and the decrease in arrears. 12m Provision Expense / Credit Provisioning Index Portfolio

3.99% 3.88% 8.29% 3.77% 7.77% 7.76% 7.64% 7.35% 3.30% 3.33%

46 4 Q 2 0 2 0 / Credit Quality Distribution by Rating Concentration

5.0% 5.1% Main Debtor Next Top 10 Evolution: Next Top 20 Next Top 50 Normal Risk (AA-C) Next Top 100 3m Δ 1.1 pp. Other

12m Δ 1.2 pp. 89.9%

Normal Risk (AA - C) Risk 1 (D-G) Risk 2 (H)

Evolution: Default Rate > 90 days Coverage Ratio > 90 days

Default Ratio over 90 days 3.37% 3.37% 3.54% 2.98% 317.7% 3m ∇ -0.67 pp. 2.31% 260.4% 12 ∇ -1.06 pp. 226.7% 230.4% 234.4%

47 / Ratings 4 Q 2 0 2 0

Issuer Credit Rating Foreign Currency Baseline Credit BB- BB- ba3 Global Scale Long-Term IDR Assessment

Issuer Credit Rating Long-Term National Deposits brAA+ A+(bra) A1.br/BR-1 National Scale Scale Rating National Scale Rating

Outlook Stable Outlook Negative Outlook Stable

48 4 Q 2 0 2 0 / Guidance 2021

Total Credit Portfolio 10% to 15% Non-direct Lending – Individuals 10% to 15% Non-direct Lending – Individuals 11% to 16% Rural Credit 22% to 27% Provision Expenses / Credit Portfolio 3.5% to 4.5%

Funding¹ 4% to 8%

Return on Average Equity 10% to 14%

Efficiency Ratio 50% to 54%

Net Interest Income / Interest-Earning 6% to 7% Assets

¹Funding: Deposits + Bank Notes and Similar 49 / Institutional Presentation

INVESTOR RELATIONS