The trusted voice of the auto industry for more than 25 years Issue 22-2013 www.autofile.co.nz 12 December 2013

In this issue Joining forces on p 10 All change at the MTA p 12 Repocars rort exposed p 15 Vintage cars test blow car safety recalls p 17 Autohub backs IMVIA wo industry organisations earlier this year with Michael “There have also been issues with p 22 Spotlight on Tauranga have teamed up to work Woodhouse, the Associate certification processes not always with the government to Minister for Transport, and the being followed, so the idea is to flag p 25 Close-run race for Golf changeT how safety recalls are NZTA subsequently suggested a vehicles until they are recertified.” implemented. working party should look at ways The MIA doesn’t believe a land The Motor Industry to improve managing recalls and transport rule is needed to flag Association (MIA) and Motor flagging issues in general. vehicles with outstanding safety Trade Association (MTA) are David Crawford, chief executive recalls because the existing law working on a system to pick up officer of the MIA, says this is broad enough, while bans are more non-compliant vehicles. includes written-off vehicles seen as the last straw. It’s felt applying to the Ministry from countries such as Australia However, there appears to be of Transport (MoT) for a rule change registered as flood damaged. NZTA concerns current legislation Trusted for is the best way forward in tandem “A lot of this stock needs to be may be too ambiguous to with the industry improving how repaired and recertified before implement the proposals. over 25 years the current system works. being allowed back on our roads,” “We’ve accepted the best Freephone: 0800 435 7868 [email protected] • www.protecta.co.nz The MIA had a meeting he told Autofile. [continued on page 8] Finance opportunity knocks

oan-to-value ratio (LVR) rules increased by 18 per cent during The annual profit of $43m follows on residential mortgages that time and it joined forces with $23.8m for the six months to March are good news for finance Suzuki New Zealand to provide 31, which in turn was up by 24 per Lcompanies and dealerships. Suzuki Finance-branded products cent on the previous six months. That’s the view of Don Atkinson, across its dealer network. Atkinson says UDC is happy p4 head of intermediaries at UDC UDC’s profits were up 13 per with its good year and how its Finance Ltd, which has returned net cent on 2012’s figures driven by dealer network has performed. Malcolm after-tax profits of $43 million for the continued growth in new lending “Dealership finance is now seen Yorston visits year ending September 30, 2013. and revenue – as well as the tight as a good option, especially with Tokyo Motor Show The company’s car loans management of costs. [continued on page 6]

editor’s note

Happy Christmas from Beehive

t has taken two governments explain extra guarantees over and gone through the fingers and above the CGA when selling and thumbs of far too many them – with customers having ministers.I the right to cancel within five Editor Advertising But the Consumer Law Reform working days. Darren Risby Brian McCutcheon (CLR) Bill has finally passed its third Businesses will be banned from [email protected] [email protected] parliamentary reading, perhaps making claims about products 021 137 5430 021 455 775 with some help from Santa, Donner, or services they can’t prove, Journalist & Online producer Designer Blitzen and hard-working elves. and dealers will have to identify Cameron Carpenter Adrian Payne Seriously though, Craig Foss, themselves when selling online. [email protected] [email protected] the Minister for Consumer Affairs, Some changes are in place now. is heralding the bill as a way to Autofile is also available as an electronic copy via email. If you’d like to receive electronic If you organise finance for goods or copies please send an email with your name and organisation to: [email protected]. “strengthen consumer rights, services the buyer rejects as faulty Back copies are also available on request. simplify compliance and ensure under the CGA, you could also be Copyright: Published twice monthly by 4Media, PO Box 6222, Dunedin 9059 consumer protections are clear.” liable for the credit agreement. All statements made, although based on information believed to be accurate and reliable, The CLR is, apparently, this The Commerce Commission has cannot be guaranteed, and no liability can be accepted for any errors or omissions. Reproduction of autofile in whole or part, without written permission, whether by xerography country’s most significant change compulsory interview powers and or any other means, is strictly forbidden. All rights reserved. to consumer law in more than 20 management banning orders in its years – but just how important armoury – and fines will also increase can it be if it has taken about two substantially for FTA breaches. decades to get onto the statute The new powers for the ACCESSORY books? Well, there has been the commission should be welcomed. If advent on the internet. they promote a more efficient way Best of all, the updated laws to reel in the dodgy dealers and BUNDLING “align more closely with Australian unregistered traders, it can only be CREATE AN EXCLUSIVE MODEL law – a step in further progressing a good thing for the vast majority FOR YOUR BRAND the government’s single economic of the law-abiding and professional WINDOW TINTING SUNROOF market agenda”. motor vehicle industry. BLUETOOTH LEATHER SEATS So what, many will shout, The commission seems to have COMMAND CENTRE WITH BADGING GPS REVERSING CAMERA especially as the mighty Aotearoa stepped up enforcement action SPORTS SEAT UPGRADES has yet to be towed across the ditch. lately, as has the Ministry for Business, Much of the CLR that will affect Innovation and Employment. STRIPES the automotive sector will be The industry probably hasn’t introduced in six months’ time, so seen the last of the shill bidders. set your watches and calendars to The weeding out unregistered roughly June 10, 2014. traders – who are selling online, There will be new criteria for at car shows or on the sides of the businesses contracting out of the roads – is a seemingly endless task. BLIND SPOT ELIMINATOR Consumer Guarantees Act (CGA) But the authorities are taking RUNNING BOARDS and Fair Trading Act (FTA). some action and that can only The CGA will apply to all benefit the honest and hard- WHEELS PARKING SENSORS transactions – including cars sold working members of the industry. VIEW VIDEO WWW.DEALERSHIPEDITIONS.CO.NZ by physical or online auctions, or Visit www.autofile.co.nz for by competitive tender. more on the CLR and how it will PACKAGES FOR ALL VEHICLES Industry concerns have focused affect car dealers – and don’t forget on how dealers will sell cheap to sign up for Insight, our wrap-up trade-ins, with more vehicles in this of what’s happening in the trade. market falling foul of grey traders. Driving Solutions In regards to extended Darren Risby Retro Vehicle Enhancement | www.rve.co.nz | 0800 RETRO 4U warranties, dealers will need to Editor

www.autofile.co.nz | 3 tokyo motor show Future arrives at auto show

he boarding time for venue for the 43rd Tokyo Motor Nissan’s IDx Freeflow concept the Yamanote line train Show was only a short walk away at Ueno was 8am to and after registering it was onto getT to Shimbashi and catch the the exhibition halls. Yurikamome – the driverless train – It was obvious alternative to the Tokyo Big Sight. energy sources were big on the If the word “sardines” comes agenda, with many mainstream to mind, you’re correct, writes vehicles being offered with hybrid Malcolm Yorston. There was no technology, including most Lexus standing room and commuters and Toyota models. were backing onto the train using The “bread and butter” Alphard, the door frames to get leverage to Camry, Fielder, Corolla and so on pack themselves in. were among the hybrids, as were I wasn’t concerned because, the biggest sellers in Japan at the although it was a crush, I was a head moment – the “traditional” Prius taller than most of the commuters and top-selling Aqua. Blast from the past – a Datsun 14 Roadster so it wasn’t claustrophobic. Many other manufacturers Arriving at Kokusai-Tenjijo were offering hybrids. Some displayed, with Tesla making its the Honda Odyssey, to vehicles station on November 21, the pure electric vehicles (EVs) were event debut. equipped with rear-entry ramps The show’s focus was “smart ranging from large vehicles – for mobility” with large interactive example, Alphards – right down to displays highlighting intelligent kei-class units. MotorSale to return vehicle technology – and driverless One focus was to survey the cars are very much on the agenda fitment of electronic stability control MotorWeb’s wholesale recall information from over the next few years. (ESC) into mainstream vehicles. service MotorSale was returned participating manufacturers. Small personal transport Many of the “engineers” spoken to the shop for an update and a This means if the specific vehicle electric-powered solutions were to weren’t aware it was to become refresh over winter, and our goal you check has an outstanding safety also showcased, including Toyota’s mandatory in Japan in October is to have the new offering re- or service campaign, the VIR report i-Road three-wheeler and Winglet, 2014, saying ESC was an optional released before the end of January. will notify you with the issue and as well as Honda’s electric mini-car extra on many – but not all – of One of the reasons for removing contact information. and Uni-Cub. their models. MotorSale was the introduction Current manufacturers taking As the Japanese government Looking at the illuminated of Dealer Dashboard, which gives part include Kia, Great Wall, Chery, has tasked marques to cater for the dashboard displays of many us the ability to integrate the Nissan, Hyundai and Ford. ageing population, many assisted- cars just reinforced this optional functionality of both services. Customers who use MotorWeb’s mobility vehicles were on show. fitting – only about 45-50 per cent With Dealer Dashboard giving service for paperless MR13B They ranged from standard of Japanese domestic models direct access to trader network change of ownership transactions cars with swing-out seats, such as displayed had ESC tell-tale lamps.  stock, this will be the platform to during December will receive list vehicles you wish to wholesale “free VIR re-checks” if rechecking a within MotorSale. vehicle within 30 days. Dealers who have registered for It’s easy to know if there are no MotorSale in the past and set up a charges for rechecks because the profile will see the new service first button will display the word “free”. and receive communications over Anyone who signs up for the the coming months outlining its MR13B service this month will new functionality. also receive the promotional offer, The service has been simplified which ends on December 31. by removing the complexities of From all the team at MotorWeb, bidding timeframes and text alerts. we wish our customers a very Merry MotorWeb now also displays Christmas and prosperous New Year. safety and service David Boshier Assisted-mobility vehicles were under the spotight

4 | www.autofile.co.nz tokyo motor show

Interesting livery, courtesy Counting numbers of Mitsubishi and model Toyota’s electric-powered i-Road

Attendance at the 43rd Tokyo Toyota’s FCV hydrogen- Motor Show exceeded the previous fueled concept event by attracting 902,800 visitors – up by seven per cent over 2011 when 842,600 people attended. Passenger cars on display included 76 world premiere models and 81 Japanese premieres, with 178 companies and 181 brands from 12 countries taking part. The number of media came to 10,300, up by 10 per cent on 2011’s total of 9,400. For the first time, there was a preview night for 8,600 guests. The event returned a visitor My overall impression was the unveiled the Last Pine Tree – a Malcolm Yorston is membership satisfaction level of 90.1 per cent – the previous show came in at 86.3 show was smaller than Beijing’s, Symbol of Hope, which is made and technical services manager per cent – with 86.6 per cent being but the quality of presentation from sheet steel as a reminder of of the Imported Motor Vehicle inclined to visit the next one in was ahead of the Chinese – and recovery from the disaster. Industry Association autumn 2015. the build quality of vehicles Visit www.autofile.co.nz for in Tokyo seemed better than more reports from Tokyo. Chinese-badged units in Beijing. The 44th Tokyo Motor Show is  The impression gained from scheduled for autumn 2015 at the the show was that the Kiwi vehicle same venue. HAPPY fleet was going to change. WITH YOUR CURRENT At the moment, the biggest Earthquake memorial

users of hybrids in New Zealand Mobilityscape Tokyo made its ARE YOU VEHICLE SUPPLIER are taxi fleets, green corporates debut on November 19 in the ? and people who have greyer hair lead-up to the main event. WHAT YOU GET WITH than mine – and that’s pretty grey. Its theme was the recovery of the But this will differ when hybrids country’s automobile industry after become more mainstream. the Great East Japan Earthquake and Toyota proudly presented its its power of innovation. concept Jpn Taxi, which is an LPG Technical specialists from each RELIABILITY hybrid. This is the car to replace Japan Automobile Manufacturers’ First choice for NZ dealers for 20 years the ubiquitous crown comfort? Association member company EXPERIENCE Our buyers are knowledgeable about NZ dealers requirements CHOICE 100,000 vehicles per week available through our auction search engine STOCK READY FOR SHIPPING Extensive range of pre-purchased stock available for shipping NOW PEACE OF MIND All vehicles Ramp Inspected before departure TRUE DEALER WHOLESALE Fixed fee includes all Japan side: transport, documents and taxes STRICTLY DEALER ONLY Heiwa Auto never sell or export vehicles to private buyers

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www.autofile.co.nz | 5 news

[continued from page 1] Upsides to new lending rules changes in the market due to the replacements now being bought. “When we’re growing, New home loans, which could result in LVR rules,” he told Autofile. “A rise in Reserve Bank base rates Zealand is growing,” she says. more finance for motor vehicles “There is an opportunity for is being suggested for early next year, “With rising confidence, firms are being sought at dealerships. dealership finance to expand when so it appears the benign interest rate ready to invest in vehicles, plant The restrictions essentially form consumers cannot borrow against market may be coming to an end.” and equipment. a speed limit to keep a lid on banks’ their homes or have to conserve Chief executive officer Tessa Price “Our focus remains on our high-LVR lending. their cash for house deposits.” says UDC has played to its strengths core business of financing these The Reserve Bank also wants Consumer and business over the past year by building on requirements and understanding to tighten rules on property confidence “increased consistent overall growth. customers’ needs. This will ensure valuations to ensure they meet considerably” and there’s more stock available on the vehicle market, while this year’s relatively low interest rates have “Dealership finance is a good assisted businesses. “We increased lending on the option, especially due to the previous year, so we’re happy with – Don Atkinson, UDC Finance 2013’s figures,” says Atkinson. LVR rules.” “While lending margins “Revenue has increased by we’re in the best position to help minimum standards because have been squeezed for the nine per cent as we have delivered them tackle growth.” different banks have different past six months, volumes really more growth in quality lending policies. It’s also reviewing how accelerated towards the end with a seven per cent lift in new LIMIT S ON MORTGAGES loans are defined. of the year with UDC probably year-on-year lending,” she says. Loan-to-value ratio (LVR) is a The central bank believes the picking up more market share. This continued into the current measure of how much a bank housing market is a risk to financial “We have great relationships financial year with a record month lends against residential property stability, and has the potential to with Ford and Mazda, and we also for new loans in October. compared to how much it’s worth. undermine the banking system teamed up with Suzuki this year. In addition to streamlining the Borrowers with LVRs of more and wider economy. We’re always keen to do more with business, Price says the results reflect than 80 per cent are often seen It’s hoped the LVR rules will all of our partners.” economic growth and that’s now as stretching their budgets and stabilise the market and reduce Atkinson is optimistic extending to all major sectors. more vulnerable to an economic or the risk of a “disorderly correction” about next year. From UDC’s UDC recorded strong loan financial shock, such as a recession in prices. perspective, confidence is strong expansion in forestry – up by 35 or rise in interest rates. The Reserve Bank points out and demographic trends are per cent, transport and storage – The rules only apply to these measures are temporary and favourable while more old cars up 28 per cent, and construction mortgages taken out after October 1 will be lifted when risks to financial are being scrapped with newer – up by 16 per cent. and also apply to extensions on stability decrease. Company supports V8s

DC Finance will be the V8 with branding on series Ford utes’ title sponsor over the and Holden racers, and on next three seasons in a championship event signage. Udeal that extends its arrangement as “The new deal is great news for principal partner – as first reported the category and shareholders,” Action from this year’s UDC V8 Ute series online at www.autofile.co.nz. says Paul Isaac, managing director. The company sponsored “It underpins our philosophy pipeline to make the series even The UDC V8 Ute series is the the series for three years with as a series of great racing that more appealing and – with main support category for the BNT hospitality for clients and hot-lap provides a high-quality marketing additional drivers and utes V8 SuperTourers and has also run experiences. platform for corporate partners. confirmed for 2014 – we can look at the annual V8 Supercars meeting This will continue along “We have initiatives in the forward to action-packed fields.” for the past three years.

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6 | www.autofile.co.nz Matthew Newman, Chief Executive, South Auckland Motors (Ford&Mazda) and Steve Owens, CEO Provident Insurance

“Earned our loyalty. And our business.”

“Why did I switch to Provident? I know In this business, when you’re talking finance, it’s as that Provident are full of integrity with competitive as it’s ever been. Your customer will often have an established relationship with another Steve Owens at the helm. supplier. The ‘trusted financial advisor’ relationship is It’s not just about the dollars. Steve’s word is his a strong feature of what Steve’s F&I training brings to bond. He’ll go the extra mile for the dealer client and the table. The interpersonal skills are key, and part of the customer. the training.” His support goes above and beyond which is why – MATTHEW NEWMAN, Dealer Principal/Chief Executive, South Auckland Motors (Ford and Mazda) they’ve earned our loyalty. Steve’s F&I training set the bench mark for the industry, and we welcome this level of training which ultimately benefits the business.

MotorCover is marketed exclusively by Provident Insurance Authorised Dealers. To find out more visit www.providentinsurance.co.nz news

[continued from page 1] On-road car bans ‘last straw’ strategy is to seek for a rule change actual recall – and making it ready around recalls,” says Crawford. “In to go when logistics and supplies the meantime, there are other are in place. things our members can do to “What happens now is some better manage the process.” “The best safety recalls may be issued six The MIA and MTA are concerned weeks or two months before parts some vehicles are never taken back strategy is to arrive, which isn’t good for anyone to dealers after recalls are issued – the consumer or manufacturer. under the current process, which has seek for a rule “It would be easier if the developed over time with marques process with the NZTA is more contacting registered owners. change around clearly developed in two stages – The idea is to ensure the final a pending recall when information 10 or 15 per cent are returned to safety recalls.” is gathered and prepared, and franchises to be checked and, if – David Crawford, MIA then a public launch. needed, fixed at no cost to owners. “At the moment, all recalls Most people act quickly, but notified become public when the there are problems with vehicles until recall inspections are passed. cars, it seems logical to encourage NZTA accepts them, which is a that cannot be traced and people Tony Everett, the MTA’s dealer compliance. Flagging is last ditch. concern if parts are weeks away.” who fail to respond to recall notices. services and mediation manager, But we need to think what a WOF’s The proposal is for unreturned says: “We agree with the idea to about and that’s safety, so this is RECALL CODE OF CONDUCT vehicles to be black flagged at the do something to capture up to the right move. MIA members should adhere to warrant of fitness (WOF) stage with 20 per cent of people who don’t “If a wheel nut falls off, it’s procedures for safety defects. owners given time to take them to come forward. logical for that to be rectified. How vehicles are to be fixed dealers. They wouldn’t receive WOFs “If a safety risk is known on Recalls are usually issued for quite should take into account urgency, serious matters.” what’s required for repairs and Everett says the MTA shares parts availability. notes with the MIA on whatever Measures required for recalls impacts the industry. “This matter is include formal dealer advice, press being driven by the MIA and we’re releases, public notices, online pretty supportive of its notions. updates, freephone numbers, “It isn’t something that’s a dealer bulletins, notices to owners great issue with our members and advice to the government or yet and it’s still a concept the its agencies. government has to fully consider. Volkswagen recently issued Then it will go through the normal recalls for some models and its consultation process.” direct-shift gearbox (DSG). A meeting between the MIA, In isolated cases with Tiguans industry advisers from Mitsubishi built from 2008-11, a fuse may blow and Toyota, and officials at the NZTA’s with one of two light circuits failing Palmerston North office last month causing light functions to fail. covered improving processes and Some lights remain on and better managing recall data. the driver is informed of this on “We have to make certain we the instrument cluster. The recall Trans Future 7 Voyage 67 have the right data and information, involves replacing the fuse with osaka 2 Dec, Nagoya 3 Dec, kawasaki 7 Dec, and manage recalls consistently with one with a tougher surface coating. auckland 27 Dec, Lyttelton 29 Dec, Wellington 31 Dec all MIA members,” says Crawford. Defects have been found in “Recalls are normally initiated some Amarok utes’ fuel pipes. To Trans Future 5 Voyage 71 by manufacturers and require avoid fuel lines being affected, a osaka 16 Dec, Nagoya 17 Dec, kawasaki 21 Dec, significant logistical support to chafe protector is being installed. auckland 10 Jan, Lyttelton 12 Jan, Wellington 14 Jan, Nelson 24 Jan implement, including planning to Vehicles with VW’s seven- get parts into all countries where speed DSG will get transmission Trans Future 6 Voyage 68 the vehicles are sold. oil changes because electric “The distributor here is malfunctions could occur by using osaka 10 Jan, Nagoya 14 Jan, kawasaki 18 Jan, normally aware of a pending synthetic lubricant. Using mineral auckland 5 Feb, Lyttelton 7 Feb, Wellington 9 Feb, Nelson 10 Feb recall, so it could be made easier oil will fix the problem. to lodge that on the NZTA’s Visit www.mia.org.nz for more website before launching the information on safety recalls.

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267 Roscommon Road 229 Mark Avenue 36 Newton Street WIRI, AUCKLAND GRENADA, WELLINGTON BROMLEY, CHRISTCHURCH manheim.co.nz news New opportunities beckon tephen Matthews has government to change its mind witnessed many changes otherwise there would be no six- in the industry during his monthly inspections for vehicles first decade-and-a-halfS with the Motor registered before January 1, 2000. Trade Association (MTA) and he’s “If there had been no predicting there will be plenty campaign, there would have been more over the next five to 10 years. no political will to soften the move The 58-year-old stepped down away from annual WOFs. That as chief executive officer at the end decision was worth about $66 of November with Rob MacGregor million to our members. now at the reins. Matthews says the vehicle inspection “You can always learn from industry has an “uncertain” future “The organisation and I need new mistakes but the MTA galvanised opportunities,” explains Matthews. (VLR) has had a massive impact on “I set up a working team to – the industry, which now needs to “I would have been with the MTA for warrants and certificates of fitness along with our advisers – get the move forward.” 15 years come January and that’s a (WOFs and COFs) – and the MTA deal to happen, which VTNZ’s board Matthews is predicting the significant period of time. selling a majority share of VTNZ to and management supported.” automotive sector will dramatically “With the MTA divesting itself of 60 Stuttgart-based DEKRA. Matthews describes the change over the next decade. He per cent of VTNZ recently, it was time Matthews supported the deal inspection industry’s future as can see it rationalising with the VLR for the association to refresh itself and with the Germans and points out uncertain but DEKRA was one of acting as an accelerator. go down a new path. It’s all a timing that it was in February he pushed for several organisations identified as a “Cars are getting better all the thing. It was time for me to move on.” the MTA boards to move forward. trade buyer to add value to VTNZ. time as is the public’s attitude to “It was initially hard to convince “Some of the reasons for the maintenance with our ageing fleet, CHALLENGES FACING INDUSTRY them, especially given the MTA was deal were to do with future returns which will have a bearing. The Vehicle Licensing Reform 100 per cent owner,” he reflects. from investments and for the MTA “We’ll need to see how to remain stable and in liquidity. the collision repair industry is DEKRA has great resources and supported by the insurance VTNZ will continue to evolve.” sector and how much return small Matthews stands by the Hands businesses get on their capital. Off Our WOF campaign – to retain “Sometimes I wonder if our six-monthly inspections on the industry does too good a job. I light passenger fleet – as the can’t think of many others so great right thing to do. at looking after their customers.” “When an organisation is under pressure, it must represent LOOKING BACK ON CAREER its members – in our case those Under Matthews’ watch, the MTA selling and servicing cars – and do has built up its brand and worked the right thing for the public. to ensure it stands by its values. “The MTA’s campaign was “The MTA didn’t have a profile instrumental in getting the 15 years ago and it’s stronger  Time for change ob MacGregor, the MTA’s review to assess its structure. Over new chief executive the coming months, it will make officer, pictured, says he improvements to meet short, Rhas taken the job to guide the medium and long-term goals. business through changes and The change provides strengthen its membership. impetus to strategically “We need to ensure we review operations “to have a good quality service create sustainable business and products for members,” advantage to members” for he told Autofile. the next decade. The MTA’s board recently “We’re fortunate to commissioned have secured  an external

10 | www.autofile.co.nz news

 financially. It had a budget of $4m a year when I joined. It now has a turnover of $10m. “It’s all a timing thing “Our membership has dramatically changed over the years, but the MTA and it was time for must keep the brand going. “I remember when we me to move on.” introduced a $12 monthly levy – Stephen Matthews, former CEO of the MTA to build it up at a conference. It wasn’t acrimonious but it was a hard fight. We won the members over and it’s just as well we did.” Change has been one constant University of Otago in 1978 and W HAT’S BECKONING AHEAD but notes what some MTA members during Matthews’ time with the spent 20 years in the oil industry. Matthews is now planning to take are doing in this field is incredible. MTA, but he highlights seeing He then worked for himself for four a big break. He has a few ideas but For instance, there’s someone petrol stations’ margins go up as a years before joining the MTA. none are concrete. working in his backyard building major achievement. He recalls the reason for taking “I don’t know if I will be in the the technology from scratch. “We spent nearly a decade up the role as trying to do something industry or not. There are some “In this country, we don’t have fighting to help them and petrol positive for New Zealand. personal interests I would like to the big budgets available they have stations now do relatively okay. It’s “As an example, I had an pursue and I’ve done nothing with overseas, but our guys have got a changing landscape with the likes issue with a vehicle and thought my vintage vehicles since January. tremendous knowledge and thrive of Z and the industry reforming.” I deserved better service. After “I’ve got a 1928 Chrysler sedan on innovation,” enthuses Matthews. Matthews stresses it’s essential starting with the MTA, I decided to and 1926 Chrysler Tourer, while “We have abundant supplies for small businesses to get returns do something about it and formed I’m building a 1926 Chrysler Tourer of energy for EVs, so we should on capital. Pickings can be thin, but the mediation service. from scratch.” embrace this technology especially he believes they will get better with “It now has two professionals Another of Matthews’ passions is with pollution and the health issues good guys at the top and by investing talking to the public and electric vehicles (EVs). He concedes created by emissions. This is an in systems and infrastructure. supporting our brand. they will be on the fringe for a while, opportunity to create a solution.” “Diversity is required in running a “This service also helps the successful and significant business, industry to recognise its legal and the MTA Group has about 1,000 responsibility and has a huge staff turning over about $100m a year. bearing on professionalism.” “It has quality, professional staff Matthews says he will miss his with experts in their own right. staff. It’s obvious from his tone They add enormous value to the that’s he’s already missing them. membership. “I’m keen at delegating and “Initiatives have built members’ have relied on them a lot. The profiles and it has got to the stage credit for what the MTA has where the public actively seeks achieved in my time doesn’t rest at JAPAN

them out. More than 50 per cent my feet but their feet. AUCKLAND say they would pay a premium to “I’ve felt more of a conductor to KAWASAKI go to MTA members.” than a driver at times. I’ve always OSAKA NAGOYA

WELLINGTON Matthews graduated from the thought so highly of my colleagues.” NELSON

LYTTELTON

 MacGregor, who brings considerable role after contracting for McConnell NEW ZEALAND experience in business transition, Dowell for about four months, and change management and process he was with McKechnie Aluminium improvement,” says MTA president Solutions Ltd as group business service David Storey. development manager – Australasia to DOOR Full RPORT MacGregor says: “We’re in the from June 2011 until February. Vessels arriving every two weeks early stages and there’s a lot more Before that he was CEO and RServicing Auckland, Wellington, Lyttelton work to do. So far a snapshot has change manager at Kitchen Things & Nelson with ‘Direct Port Calls’ been taken. Holdings and United Travel Ltd. “We have to get down to MacGregor was CEO of Office CALL ME NOW! hard work, and understand and Products Depot for just over five Karla Sorensen align ourselves with members. years and held the same role at Mob: 0276 796 981 We should have some more Budget Rent a Car from 2003-05. Ph: 09 373 5881 Fx: 09 303 0072 information about this by late He was with Burmah Castrol from Email: [email protected] January or February.” 1997 to 2001, before which he was www.dolphinshipping.co.nz MacGregor has taken on the at Firth Industries for 13 years.

www.autofile.co.nz | 11 news Shill bidding was ‘premeditated’

he manager of a second- A membership called NWalker13 motor vehicle trader during the vehicles for his own second-hand hand car business belonged to his partner Nikki charge period but has allowed this cars business from Repocars – convicted of shill bidding Walker, Mel-bell was registered status to lapse. listed on Trade Me as Trifectacars loggedT onto different Trade Me to his Melanie Rutherford, his The court heard Rutherford’s – but he also used this account for memberships – including one former wife, and Prekash was Sabin shill bidding ensured minimum illegal bidding. belonging to his ex-wife – to bump Prekash Lakhan’s, a car dealer prices were met in accordance The case’s summary of facts up auction prices. known to Rutherford. with Repocars’ policy to maximise states some of the 4,567 shill bids Craig James Rutherford was were “auto bids” through an account fined $12,100 after pleading guilty he opened to automatically outbid to 11 representative charges of others, while 25 auctions used more breaching the Fair Trading Act (FTA). “The defendant undermined than one of the memberships. The value of illegal auctions from January 1, 2009, to October fair competition and HO W DEALER WAS CAUGHT 13, 2011, came to $1,232,597. Trade Me carried out an investigation Rutherford – then manager of in late 2001, which resulted in Auckland-based Cheapcars NZ Ltd, disadvantaged other traders.” Repocars’ and Rutherford’s accounts trading as Repocars – used seven – Commerce Commission court documents being suspended. memberships to place bids on 405 Its analysis of the Footynum6, auctions run by Repocars from its The defendant also used profits or minimise losses. MotorMan64, Prekash and premises in Leonard Road, Penrose. memberships of two ex-business “Repocars often sold vehicles on Trifectacars memberships showed Two of them – Trifectacars and associates – Motoroman64 was behalf of other dealers, who would they were accessed from common Footynum6 – were registered to Andrew Griffin’s while Pbman2 was demand a certain minimum price,” web browsers also used to list and the defendant, Auckland District registered to Philip Morris. the court heard. monitor Repocars’ auctions. Court was told. Rutherford was a registered Rutherford occasionally bought The same four accounts 

The team at Autofile would like to thank readers, clients and contributors for their tremendous support during 2013

Everyone at Autofile wishes you all the best for the festive season and looks forward to working with you again in the new year

The next issue of Autofile will be published on January 16, 2014

12 | www.autofile.co.nz news

 were used to access Trade Me LOOKING AT PREVIOUS CASES from common internet-protocol Examples of shill bidding in 2011 The commission considered Shill bidding was ‘premeditated’ addresses used by Repocars as well. Start date End date Car Last Sale price Shill bids previous cases involving shill In January 2012, Trade Me shill bid placed bidding on vehicles – the Morrison complained to the Commerce May 4 May 12 1999 Mitsubishi Carisma LS $1,840 $2,840 51 Car Company Ltd and the Auto Commission, which interviewed Company (Millennium) Ltd. people involved. July 7 July 14 1998 BMW 318i $3,080 $4,750 35 Morrison’s pleaded guilty to 39

They included Rutherford, Trevor March 4 March 15 2006 VW Passat 4Motion $7,050 $11,900 35 specific charges of shill bidding Rooderkerk, the director and owner over 15 months. It also pleaded of Cheapcars, and Sabin Lakhan, the June 30 June 30 1994 Mazda Titan 3.0D $2,540 $3,620 30 guilty to 16 charges of failing to holder of the Prekash membership. display consumer information This is a representative sample of the 406 affected auctions. They relate to ghost bidding Rutherford admitted to ghost on Repocars’ auctions during the charge period. notices. During the charge period, bidding using his memberships it sold 167 cars on Trade Me. and others he accessed. Some There was no information to memberships were used without quantify buyers’ losses, nor any the account holder knowing. direct effects on them. The $45,000 “Evidence gathered suggests fine took into account guilty pleas. Rooderkerk wasn’t involved in the The Auto Co pleaded guilty to day-to-day running of Repocars’ 13 representative charges over 13 auctions. months. It laid more than 7,500 “He was often overseas shill bids on at least 530 auctions. and entrusted Rutherford with A 2006 Volkswagen Passat 4Motion Trade Me identified 141 victims the listing and running them. and calculated the loss to those Rooderkerk was in regular contact EXTENT OF OFFENDERS’ ACTION said the commission. “Fraudulent left up against a shill bidder alone with Rutherford in respect to “The defendant undermined fair activity undermines the trust as $89,810. running Repocars.” competition and disadvantaged consumers have in auction processes. Before being charged, The Auto During the investigation, other traders,” stated the “The shill bidding was Co paid $122,174 to Trade Me in Rooderkerk denied knowledge Commerce Commission. premeditated and systematic. reparations for buyers. The end of company involvement in shill “In some cases a genuine buyer The defendant used it as a sentence was $42,000. bidding and said he discouraged it. won the auction, but by the end was commercial tactic for the gain of The commission felt In interviews, Rutherford only bidding against the shill bidder. Repocars and himself.” Rutherford’s conduct fell closer to refused to comment or gave few “In other cases consumers paid The commission “anticipated The Auto Co’s scale of offending. details about his boss’ involvement more than they would have or lost Rutherford would argue he was It affected some 400 auctions – or knowledge of the law-breaking. the right to buy because the shill following instructions, or at least if more than 10 times Morrison’s and He later provided statements bidder won. directions weren’t so explicit shill about 25 per cent fewer than 530 that suggested Rooderkerk was “Representing the reserve at $1, bidding was ‘how auctions were in The Auto Co case. – in fact – aware of the common but having an undisclosed reserve run’ at Repocars”. The commission submitted practice of the shilling bidding and price much greater, will have But “following instructions” isn’t if the defendant was a company “did nothing to discourage it”. attracted consumers to participate a defence to criminal charges and rather than an individual, an The court was told: “The in Repocars’ auctions.” isn’t a defence under the FTA. appropriate starting point for the statements now provided suggest Rutherford entered guilty “It must have been obvious fine would have been between Rooderkerk instructed Rutherford to pleas on August 8, 2013, with the shill bidding involved breaching $60,000 and $75,000. achieve a minimum sales price for maximum fine for each of the Trade Me’s rules and distorted the But since Rutherford was an vehicles, but not that he specifically 11 representative charges being process,” the court was told. individual, it submitted a lower encouraged shill bidding. $60,000. A starting point of $18,000 “Whether or not Rutherford starting point. “They further suggest to $23,000 was appropriate with a was acting on instructions from He had no relevant previous Rooderkerk would have been 25 per cent pleas discount. Rooderkerk, he was the manager. convictions and admitted to the aware when a vehicle wasn’t sold “Around 18,000 vehicle auctions He was personally involved in offending to Trade Me and the as a result of shill bidding.” are listed on Trade Me at any time,” shill bidding.” Commerce Commission. [continued on page 14]

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www.autofile.co.nz | 13 news

[continued from page 13] Extent of offending exposed In sentencing Rutherford on Ritchie Hutton, the Commerce including a detailed analysis of was placed into liquidation soon November 21, Judge Field told him: Commission’s head of investigations, bidding on Repocars’ auctions,” after Trade Me made its allegations. “While I accept there was pressure says: “Shill bidding causes genuine says James Ryan, of its trust and “Due to the hasty liquidation, on you to obtain a minimum price bidders to re-evaluate initial safety team. it’s unlikely victims will get that didn’t include an ability to valuations and bid more as it appears “While noting the contradictory compensation for the money they act in the way you did, which was they have undervalued goods. nature of his evidence, were misled into paying unless the illegal and immoral. “Your activities have impacted on Trade Me’s good reputation.” “It’s unlikely victims will get Re action to case Repocars’ primary business was compensation for the money they selling cars through auctions on Trade Me with $1 reserves. To were misled into paying.” – James Ryan, Trade Me avoid cars being sold too cheaply, Rutherford used Trade Me accounts “If tolerated, consumer confidence the statement of facts also former directors do the right thing to make shill bids. in Trade Me auctions as a reflection of references Rutherford maintains and voluntarily refund the money.” The detriment was the the true offer and demand for goods that Repocars’ owner, Trevor Ryan says about $40,000 difference between winning bids could be compromised.” Rooderkerk, ‘was aware of a has been stolen from Trade Me and the last legitimate bid placed Trade Me has reminded its common practice of shill bidding members and he’s unaware of by another Trade Me member. In members shill bidding is illegal and and did nothing to discourage it’. any former Repocars staff making each case, the buyer was bidding breaches its terms and conditions. “Unfortunately, the company attempts to refund any of that. against a shill bidder for the last “We presented the commission Visit www.autofile.co.nz for more on how the offending was part of the auction. with a full picture of the offending, detected and Trade Me’s victim impact statement.

TESTING Law reform concerns he Consumer Law Reform have been well-defined and clear. (CLR) Bill has passed its “Industry will need to establish STATION. final reading, with the processes and controls to ensure Tgovernment saying it’s the biggest compliance with new provisions,” Transport Service Delivery Agent for overhaul in such legislation for he says. more than two decades. But he feels some areas need See us first for One key amendment to the clarifying. One example is the Consumer Guarantees Act (CGA) will requirement for disclosure when apply to purchases via online sites selling extended warranties, which such as Trade Me and at physical are common products in the used auctions, which is where many vehicle industry. dealers on-sell lower-end trade-ins. Under the CLR, dealers must That’s something industry define extra protections over and members have made representations above those provided under the CGA. about because they fear business “The difficulty with this is models will be hit, public-to-public the CGA’s terms of coverage Specialists in Used Import Certification transactions with no CGA protection aren’t defined in absolute will boom and more cheapies will get terms,” says Everett. onto the grey market. Another issue is the need New disclosure rules will affect for traders to only identify FREEPHONE OR VISIT US ONLINE extended warranties and a provision themselves when selling online FOR A LOCATION NEAR YOU! will require traders to substantiate via an auction when the consumer claims made as opposed to the can push a button and buy the 0800 GO VINZ Commerce Commission testing them. goods – but not if selling via other Tony Everett, dealer services means, such as through listings. www.vinz.co.nz and mediation manager at the “It would seem logical traders Motor Trade Association (MTA), declare their positions irrespective believes most of the CLR provisions of the selling mechanism.”

14 | www.autofile.co.nz news Classic cars change canned he government has Cars built between January 1, 1919, and December 31, 1931, such as ignored requests to change the 1929 Alfa Romeo 6C 1750 SS, the frequency of are classed as “vintage” by the Vintage Car Club of NZ Tinspections on vintage and veteran vehicles. Industry organisations while a VCC identity card could have called for less be used to show what a vintage frequent warrants of fitness or veteran vehicle is for WOF (WOFs) during Vehicle purposes. Licensing Reform (VLR) talks. Vehicle But the government says Annual inspections have categories The LVVTA and BRONZ economic benefits generated been proposed by the Motor wanted annual WOFs for by specific arrangements or Trade Association (MTA), the VINZ has suggested using the Vintage Car vehicles over 30 years old, increased safety risks would Club’s categories when considering extended Bikers Rights’ Organisation inspection durations. with BRONZ suggesting no be small and would increase NZ (BRONZ), Federation These categories include “veteran” for vehicles made before inspection for over-60s. implementation costs. of Motoring Clubs (FOMC) December 31, 1918, and “vintage” for those constructed Similarly, the FOMC felt “To change the WOF frequency and Low Volume Vehicle between January 1, 1919, and December 31, 1931. those made before January 1, would constitute a significant Technical Association (LVVTA). “Post-vintage” applies to vehicles built between 1919, should be exempt from change in current policy,” state January 1, 1932, and December 31, 1945. BRONZ says vintage Those built between January 1, 1946, and 12-monthly WOFs. The AA felt transport officials. and veteran cars are well- December 31, 1960, are “post-war”. From vehicles more than 40 years old “Major issues include certification looked after and in the UK January 1, 1961, to December 31, should be classed as “heritage”. and identification of these vehicles. pre-1960s vehicles aren’t subject to 1980, vehicles are classed as Commonly, submitters Further work is needed to ensure inspections. “post-60”. suggested they could be defined as there would be no unintended It suggests the WOF is too over-30s or over-40s for inspections, consequences from change.” stringent and the only reason more analysis and the AA could vehicles pass is because inspectors support a different regime if a case use their common sense. was made.” The AA has suggested annual “Vintage cars in the UK are inspections or a distance-based treated differently,” says Mike option, while VINZ has put forward Walsh, chief executive of VTNZ. to two options to reduce frequencies. “But I’m not sure the MoT and NZTA UK NZ One is concessions for vehicles want to go down that path.” SPECIALISED DOOR TO DOOR more than 40 years old by aligning David Vinsen, chief executive VEHICLE SHIPPING SERVICE WOFs with vehicle licensing. of the Imported Motor Vehicle The other is using Vintage Car Industry Association, says owners We can provide: Club (VCC) of NZ categories of of classics are generally more “au veteran, vintage, post-vintage and fait with their idiosyncrasies” than UK Inland VAT post-war vehicles for extended any testing regime. Transport returns inspection durations. His only concern is with Shipping Marine Frank Willett, chief executive performance-vehicle owners who (weekly departures) Insurance officer of VINZ, says vintage cars make backyard modifications have relatively low mileages with and push the boundaries without Full Customs Foreign most maintained by enthusiasts. knowing what’s safe. & MAF Clearance Currency “They know their vehicles “A vintage vehicle may travel Local NZ Vehicle intimately,” he told Autofile. 1,000km a year and its owner Delivery Compliance “They also make up a very small will intimately know it. Perhaps percentage of the fleet. an annual or two-year WOF for “Going from six to 12 months classic cars will realise owners take Contact me today to discuss your requirements: will not affect safety and I can see responsibility for them.” Gerry Claudatos some benefits for the sector.” P: (09) 303 0075 M: 0274 400 734 Mark Stockdale, senior policy WHY THE MINISTRY SAID NO E: [email protected] W: www.mmnz.biz analyst at the AA, says: “We are The MoT says submitters noted asking for consideration to be given when these cars travel large to annual WOFs for heritage vehicles distances they’re often on trailers and for the Ministry of Transport or carried by other vehicles, and [MoT] to do more work on that. annual inspections were most “There’s a case to be made for commonly suggested for them.

www.autofile.co.nz | 15 news B rakes slammed on levy cuts otor vehicle account agreed in principle Meanwhile, the which offers lower levies to reward (MVA) levies, which are to introduce ratings goods service vehicles good road-safety practices. included in registration based on crash safety levy reduction split Collins’ announcements also Mand petrol prices, will remain results, so levies for commercial vans, covered other ACC accounts. Workers unchanged because the system more closely reflect utes and light trucks and employers will pay $387 million isn’t yet fully funded. risks associated with came into effect on less in levies in 2014/15. However, the government expects different cars. December 2. Average households can to bring in reductions from July 1, This would mean The levy for expect to keep about $200 each 2015, says ACC Minister Judith Collins. charges paid by vehicles of less than year. Small businesses will be The decision goes against a owners being aligned 3,500kg has been around $180 better off and larger recommendation by ACC for MVA with vehicle safety to Judith Collins, ACC Minister cut from $383.02 to employers will receive, on average, levy cuts for 2014/15. reinforce the message $355.59 for petrol- a $6,000 reduction. It was proposed to drop levies that it’s better to own a safer car. driven units and from $467.08 to Collins says the government is on- for light passenger vehicles by Passenger vehicles will be split $355.59 for diesels. track for further levy cuts in 2015/16 more than $92 a year for those with into four groups, and there would The government believes this will as signalled in this year’s budget. the best safety ratings. be an unrated group that would put money into the pockets of small “It’s important New Zealand The idea was put forward earlier pay the average levy because some to medium-sized business owners. maintains fiscal credibility by this year after ACC received feedback of the newest vehicles will not yet It will be welcome news for those reducing pressure on the exchange that all motorists should benefit from have safety ratings. involved in the rebuild of Canterbury, rate and interest rates to ensure its improved financial position. This will not be implemented where there were nearly 2,200 new private sector growth and The reductions were also backed until July 1, 2015, to align with utes registered last year. investment are supported,” she says. by the Motor Industry Association any MVA changes for 2015/16 Companies with fleets of five or The new rates will be in place and Motor Trade Association. with decisions made next year more heavy trucks can now apply to for the ACC year that starts on The cabinet has, however, after more consultation. join ACC’s Fleet Saver programme, April 1, 2014. Avoid locking up cash MAKING BUSINESS in transit from EASY IN the UK It isn’t easy buying vehicles from the UK when you Japan and UK have to deal with VAT and pay suppliers in advance you’ve never done business with before. What happens Autoport is calling for dealers to get in touch to try out a new product for if anything goes wrong? Autoport removes the hassles. improving cash flow when buying cars from the UK and Japan. Like Japan, dealers want to get vehicles from source. The deferred payment service is being soft launched this month with While some cars on Autoport are from UK dealers, most Autoport keen for a few importers looking to buy three or four units are from large franchise groups such as Mercedes-Benz, each to trial it before it’s fully launched in the new year. BMW and Audi, and lease and rental car companies. They supply auction houses, such as BCA, where most UK To apply, please email [email protected] and tell us the types of dealers buy stock. There’s usually no way to access these cars vehicles you’re looking to import including make, model, year because suppliers aren’t set up to export, aren’t interested in and FOB value. We’ll contact you with more information, the discussing terms and don’t want to fund the VAT. process and what to do next. That’s where Autoport comes in with its straightforward process. The service avoids money being tied up during transit, RAutoport displays an FOB price exclusive of VAT. which can be about 30 days from Japan or RAutoport offers a delayed payment service. 60 days from the UK. RIndependent inspectors verify the vehicle is as described. Dealers who sign up need only pay 20 per cent RAutoport container ships each Monday, door to door. up front to secure stock with the other 80 per cent RCustoms clearance is completed. payable after the vehicle is complied. RThe vehicle is sent for compliance. After signing up – and you don’t have to sign away your house, right arm or first born All vehicles are valeted in the UK meaning they should be close to yard-ready – because Autoport requires no personal apart from a quick clean – after compliance. And Autoport UK Ltd pays the VAT or asset security – you’re covered for on vehicles, so there’s no delay and no problem getting them from sellers. current and future purchases with some If you want to get some UK or Japanese vehicles or need advice, conditions applying. call Lachlan Wilkinson on 027 266 3030 or Autoport’s office on 0800 7000 44.

0800 7000 44 www.autoport.net news Spreading some seasonal cheer

UTOHUB will continue to Meanwhile, the IMVIA has financially support the thanked its sponsors for their Imported Motor Vehicle continued support. AIndustry Association (IMVIA). “The association has finished The logistics company is this year in a strong position, both donating $5 for every vehicle it financially and organisationally,” imports and it will handle about says chief executive David Vinsen. 40,000 units this year, while “We have a strong team its clients are also behind the Danny Knight, Blair Howard and Keisuke Nagashima at AUTOHUB’s festive function in Dunedin and executive members. The funding initiative. association enjoys a high level of The results of a survey show “We’ve taken on a lot of departments and other bodies. support from all of its sponsors, most of AUTOHUB’s customers responsibility for car dealers, such “Our customers really which are providers of services to either strongly support or very as dealing with agents, shipping understand this and will continue the industry. strongly support the contribution, and so on,” Davies told Autofile. to have access to important “We’re particularly thankful with only one customer out of 70 “They now don’t see many of IMVIA data, and its highly valued to AUTOHUB, which surveyed its disagreeing. the issues and problems because, assistance and services.” customers about its $5 donation Managing director John Davies to a large extent, AUTOHUB and While numbers were down a per car. They replied this should highlighted the IMVIA’s importance other service providers have little this year at this year’s festive continue and overwhelmingly during the company’s Christmas conspired to take IMVIA custom. functions, Davies says clients’ support it. party tour of the country, which “But the industry and dealers enthusiasm remains strong. “This all sets the IMVIA up in a started at Sorrento in the Park, still need the IMVIA, so it’s essential “The parties went well and good position to start next year. Auckland, on November 22, before that we all support its important everyone had a good time,” he The support we’ve received this taking in Dunedin, Christchurch, work. After all, dealers no longer says. “All of the dealers, except one, year has been humbling, gratifying Palmerston North and Napier. have to deal with government reported a good year.” and satisfying.” Timescale undecided hanges will be made to hastened by about 500 write-offs consumer information being imported from Australia notices (CINs) – it’s just under the NZTA’s radar – as aC matter of what shape they will revealed by Autofile on October 19. take but no timescales have be A government spokesman says put in place. progress is being made, options As first reported by Autofile are being investigated and more on November 7, three options to consultation is taking place. tackle issues for vehicles “imported The Imported Motor Vehicle as damaged” have been tabled by Industry Association (IMVIA), Your Partner government officials. Commerce Commission and NZTA They have been prepared by the are among those taking part in Ministry of Business, Innovation and discussions. for Profit Employment (MBIE) for Craig Foss, When any changes to CINs will the Minister of Consumer Affairs. be made is undecided. “We don’t Northland/Auckland: Russell Bowater - 021 794 154 A reported obtained by Autofile have any timescales, we’re looking Auckland: Tony Knezovich - 021 963 559 says options include removing at more consultation and expect Waikato/BOP: Ron Gibson - 021 587 070 details about imported-damaged more information from officials,” Manawatu/Hawkes Bay/ Taranaki: Alan Marlow - 021 906 642 Wellington: Kevin Whitaker - 021 242 7623 vehicles from CINs, making the spokesman says. Nelson/Canterbury: Andrew Mackenzie - 021 533 808 information on imports more Foss has made no decisions on Otago/Southland: Daniel Harvey - 021 333 373 meaningful and expanding CINs to what the changes might be. It’s include structural damage – whether also unknown when any changes National Sales Manager: Ray Meharg - 021 223 6851 it happened here or overseas. might be made but they appear to The report was compiled at Foss’ be some time off. Trusted for over 25 years request following media claims of “This review will probably take loopholes being exploited to avoid two years to make any changes,” Freephone: 0800 435 7868 used imports being flagged. David Vinsen, chief executive of the Email: contact@ protecta.co.nz • www.protecta.co.nz Any changes are likely to be IMVIA, said in September.

www.autofile.co.nz | 17 N Z labour market report DEC 2013 Industry movers in association with Automotive Employment NZ Ltd

PHIL SAUNDERS was appointed to the position Strong increases in new advised the industry has stepped of national sales manager for Nissan New Zealand vehicle – and light and heavy up further to show a real thirst effective on December 1 after joining the company in commercial – registrations this year for training. This occurred before July as business development manager. have been a welcome outcome of threats to remove technicians His appointment recognises his past achievements our improving economy. from the shortages lists. in the UK where he was general manager for the Heavy equipment and farm The government’s “reboot Marshall Motor Group and general/brand manager for Vindis Skoda. machinery sales have also started package”, which provides Saunders replaces Brett Aspden, who has left the business to pursue to rise, with reports showing 2013 incentives for employers to train other interests. could be biggest year for vehicle apprentices, has contributed and sales since records began 32 – for any three-year period – there DAVID SMITH has secured a general manager’s role years ago. are some 4,000 students taking with Andrew Simms Newmarket in Auckland – the Dealers are now reporting level-four qualifications. Next year site retails Mitsubishi, Chrysler, Jeep, Dodge, Fiat, Alfa more after-sales activity. More sales will see another lift in the numbers. Romeo, Great Wall and Chery. translates into more pre-deliveries, As an industry, we’re still Smith is well-known in the network for his role as warranty and service work. growing faster than we can general manager of DaimlerChrysler New Zealand and Continental Cars The recent Vehicle Licensing train the skills, and shortages – Chrysler, Jeep and Dodge. Reform was tipped by some to are a problem even given work produce mass redundancies for being done by MITO and the DAVID LINKLATER has been re-elected as president automotive technicians involved government with apprenticeships. of the New Zealand Motoring Writers’ Guild. in inspection work. This hasn’t For those who don’t Damien O’Carroll has been re-elected as vice- happened. understand why removing president, with Robert Barry remaining as secretary for The removal of these technicians technicians from the skills lists will an eighth consecutive term. from the essential skills lists was significantly impact the industry, going to occur in December 2013. less supply will fuel an all-out TOMMY BENADIE has been appointed as branch We understand this will now war to secure skills encouraging service manager for Truck Stops in Manukau. occur in March, ironically the massive increases in pay rates. He was previously commercial vehicle operations biggest month of the year for This is great for technicians manager at Fleet Partners. technical automotive job listings but companies will need to and more than 500 technical review strategies on how to pass KELLY ALLEN has moved to the BMW Group’s marketing team in the automotive vacancies are on costs and potential impacts. role of integrated marketing executive. advertised on job boards monthly. Immigration advisers tell us She was previously a member of the marque’s corporate When Automotive Employment residency and work visas will communications team. NZ challenged the Ministry be more difficult to achieve of Business, Innovation and for migrants. It may not be LINDSEY BIRNIE has taken over the media liaison role for Toyota NZ Employment as to why automotive impossible to import these and Lexus, with Vanessa Millard moving to Melbourne on secondment. technicians will be removed from technical skills, but it will prove Birnie has an extensive background in journalism including the essential skills lists, the answer taxing for immigration case newspapers and has experience in public relations. reflected a desire to increase the officers and hiring managers. number of apprentices. Even if the essential skills lists PHILIP FOX has joined Cable Price as team leader While this is desirable, many removal can be overturned in the of its product distribution centre. He was previously employers have been working on face of evidence of shortages, it employed at VTNZ. strategies to do exactly this for could take a year for this to occur CablePrice is the only authorised dealer for Hitachi the past few years. according to advisers. construction machinery, Scania trucks and buses, A call to the Motor Industry Our recommendation for 2014 is and John Deere construction and forestry equipment Training Organisation (MITO) to once again step up and increase in the country. identified the following as aiming the rate of training apprentices. for a level-four automotive Automotive Employment NZ GRAEME HAWKINS, director, has been appointed acting chairman engineering qualification – 1,245 will further invest in attracting local of Ports of Auckland Ltd (POAL) after Richard Pearson announced he students in 2009, 1,161 in 2010 talent and supplementing this intended stepping down when his term expires this month. and 1,463 in 2011. activity, and four new immigration Rodger Fisher has been appointed as a new director and the re- While figures for 2012 and advisers have been appointed. appointment of incumbent director Wayne Walden has been reappointed. 2013 weren’t requested, we’re Russell Phillips

TO FEATURE IN INDUSTRY MOVERS EMAIL [email protected]

18 | www.autofile.co.nz Are car listings working by Natalie Beckham dealer support manager out for your business? [email protected]

f the answer’s “no”, buyers feel they’ve also face a delay in getting online. then it’s probably seen it from every We now have someone on- time to explore the angle, inside and out. board who’s policing listings to reasonsI why. Listings with help ensure we keep our promise How much time do three or more photos of treating all users fairly and you spend creating generate double the keeping them on a level playing listings? Do you take page visits than those field, with listing comments and the same time and with less. photos checked. care with them as you Pay attention We’re actively policing keyword would if you were to the little things spamming, which is when the speaking with a buyer when taking photos seller lists keywords that have on the yard? – straighten up the nothing to do with the item or Or do you rush wheels and shut items for sale. through thinking, “I vehicles and create shortlists of the bonnet because This interferes with search don’t have time for this”. options before contacting sellers. nobody wants to buy a car that has results and potential buyers get If it’s the latter, you could try This means it’s vital to include to be jump-started. frustrated – they have searched for thinking of Trade Me Motors as a as much information as possible in It’s also important to strike something specific, yet screeds of sales tool or “digital sales person” listings so cars make the shortlist. while the iron’s hot, and there are unrelated results come up. rather than a website. Gone are the days when buyers several factors that can slow or We’ll be looking at contact Believe it or not, I’ve seen listings phoned around multiple people stop your listing getting through details, which should be in the come through with one word in the for basic information. to Trade Me Motors. “dealer’s details” box – and not the comments field, such as “sedan”. If you’re selling specialised When creating a listing, it comments section. If you were showing the vehicles or machinery, don’t fall pays to fill in as many relevant Comments should include as vehicle to a potential buyer in into the trap of assuming people fields as possible. much information as possible person, would you point at it and looking at these items are experts If one comes through missing about the item for sale to keep say nothing more than “sedan”, and know what they’re looking for. key or mandatory information, we browsers engaged and boost or would you talk through its Take the guesswork out for may not have enough information inquiry levels. features from top to bottom? them – list if it has a tow bar, to push it through to the website We will also be taking action Online it’s sometimes easy to weight capability and so on. With and it will sit in limbo until those against $0 listings and much more. forget that behind the computer most Kiwis visiting Trade Me, you details are added. Users breaching of our terms and screen is the same person looking never know who’s looking for Listings with information in conditions will be contacted and to buy – and wanting the personal what or why. breach of terms and conditions repeated failure to comply will touch and to be told why the car is Good photographs result in listings being worth considering. are essential. Just like removed until they Our data shows that listings us, vehicles have bad are corrected. with more than 50 words in the sides so move them Trade Me Motors description stay on the site for away from others – has rules in place to 15 days on average. Those with and to somewhere keep potential buyers less than 50 words remain for an with a nice or plain engaged and coming average of 35 days. background. back. This is important This is a significant difference Try to park each to dealers and and highlights why descriptions vehicle in the same businesses because “sell” listings. area for consistency the more eyes that are Buyers are internet savvy these and use all 20 image on listings, the more days. Most do research, compare spots in listings so inquiries will come.

*in November on Trade Me Motors

Most popular car Most popular car Most popular body Most popular makes of * A black, five-door 2005 6L V8 makes searched models searched* styles searched* motorbike searched* Hummer H2 was listed with an 1 Toyota 1 Corolla 1 RV/SUV 1 Honda asking price of $75,000. The seller 2 Nissan 2 Hilux 2 Ute 2 Harley-Davidson says: “I used it for my real estate November 3 Ford 3 Falcon 3 Sedan 3 Suzuki business and have purchased a 4 Holden 4 Skyline 4 Station wagon 4 Yamaha truck for my building interests. I statistics 5 Mazda 5 Commodore 5 Hatchback 5 Triumph simply do not use the vehicle.”

www.autofile.co.nz | 19 tech report

The iMvia Technical report is proudly brought to you by leading certifi cation service provider, viNZ from the trade and for the trade Follow procedures at hearings decision reached by the on March 19 because “However, the Linderboom was misled by the CIN Motor Vehicle Disputes the repairs were minor extent of the damage into thinking the car hadn’t been Tribunal shows how and complied with flag- isn’t recorded. Damage imported damaged, even though Aimportant it is to get everything lifting criteria. that may have occurred repairs were minor and properly right, how to set your case down Morrison approved in New Zealand is also repaired at relatively little cost and how imperative it is to follow flag removal on the not recorded. before supply. the correct procedures. repair certification “You may wish to The tribunal can vary or The matter of Candice document, but through MALCOLM YORSTON have a vehicle checked declare void contracts in respect IMVIA Membership and Linderboom and Crystal Car an oversight it didn’t Technical Services Manager by a person with to section 43(2) of the Fair Wholesalers Ltd, of Otahuhu, South come off at the time. mechanical knowledge Trading Act (FTA), order a refund Auckland, shows that if something Linderboom bought the Swift for before you buy.” or for losses to be paid. has been overlooked, the situation $13,000 on April 26, 2013 and the On September 2, Linderboom But this only applies when “the can often be rectified. consumer information notice (CIN) decided to trade in the Swift. She person in whose favour the order is At the hearing on October 21, at showed it wasn’t imported damaged. took it to Enterprise Motors and contemplated must have suffered, which I represented the Imported Its reverse side contained was distressed when told it was or be likely to suffer, loss or damage Motor Vehicle Industry Association “important information” for flagged. She contacted the dealer as a result of misleading conduct”. (IMVIA) as a witness for the dealer, consumers and one item that for a refund. Linderboom’s report from Car the buyer said her 2006 Suzuki must appear is an explanation of a The trader contacted Morrison Valuations NZ Ltd valued the Swift Swift was imported damaged and damaged vehicle. who arranged for the flag to be “imported-damaged flagged” when the flag was still on it when she The CIN stated: “Land Transport removed from the NZTA’s system, sold with an odometer reading of purchased it. NZ records whether or not but Linderboom insisted it was 108,754km as $8,750 – or $4,250 Linderboom contacted the imported used vehicles had any irrelevant that the damage had less than she paid. But no value with dealer, who explained all repairs obvious structural damage or been inspected and repaired with the flag removed was given. had been completed but the flag deterioration identified at time of the flag removed. The buyer obtained two must have been accidentally left in importation. She was concerned the car might valuations which, although she place, an oversight that was then have had other faults that could didn’t produce them at the hearing, rectified on the NZTA’s database. manifest in the future and said she were produced by the trader. ALWAYS TALK TO wouldn’t have bought it had she Wheels on Wairau Sales Ltd APPLICATION IN DETAIL CUSTOMERS known it was imported damaged. valued the car “undamaged with The tribunal considered if the The IMVIA advises dealers The tribunal was satisfied 108,000km” on the clock at $13,000. dealer misrepresented the car and to always try to negotiate Autostation reported the odometer if so what remedy was appropriate. with the buyers and organise A 2006 Suzuki Swift similar to the one flagged as 114,102km and a $13,000 market The trader was aware the Swift meetings with them to explain price “in good condition”. was damaged when it bought it everything openly. These valuations showed It seems this buyer was in Japan. Prior to being shipped, it with the flag removed advised to go all the was inspected by JEVIC NZ Ltd on way by a “valuation the consumer suffered November 28, 2012. The vehicle was expert” and she no loss. The tribunal flagged for damage to its left-front took that as ruled the buyer had no door, sill/rocker panel and dogleg. gospel. In this remedy under the FTA Repair certifier Duncan case, the dealer and her application acted properly Morrison oversaw work done by to declare the sale and in good OM Panel & Paint on March 7 for faith at all times. contract void was $700, and issued a repair certificate dismissed.

Japan Specialists in Pre Shipment Inspections JEVIC Authorised NZTA Border Singaporinng e  Full Border Inspections  Structural Inspections  Pre Export Appraisal Inspection  Biosecurity Inspections  Odometer Verification  Vehicle History Reports Agency

New Zealand JEVIC NZ 09 966 1779 www.jevic.co.nz

20 | www.autofile.co.nz f & i stats

What a year and PROTECTA Nationwide F & I results another beckons November 2013 17% here have Even Andrew Finance 41% been some Shearer, our assistant big changes claims manager, is a inT the insurance member of The Charity 12% industry over the past Pirates, a charity that Payment Payment year – especially for does a magnificent protection 14% New companies that deliver job raising money Used products to the motor for in-need and 13% vehicle sector. disadvantaged children. R ray Meha g GAP Purchases, mergers, National sales manager We commend and 22% new entrants and exits thank him and all our seemed to be constant staff for the dedication 9% during 2013, while this year was a they show to Protecta and helping

period of large growth for Protecta. the wider Kiwi community. Insurance 16% Best result $1,455 With more than 100 new motor This year, along with NZV8 Worst result $370 vehicle and motorcycle dealers and Classic Car magazines, we signing up, and being chosen as launched Caffeine & Classics. MBI the provider for Nissan Insurance, it This brunch-style event is held 43% has been a busy year. in Takapuna on Auckland’s North After 26 years of supplying Shore on the last Sunday of each 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 55% insurance products to the motor month and is open to all types of vehicle industry in this country, classic vehicles. we’re very proud of this result. Owners of motorcycles, hot Employing new staff and investing rods, muscle, vintage and classic heavily in IT systems has also meant cars, in fact everyone with a vehicle we’ve been able to maintain high they’re passionate about, are standards of service while preparing welcome to come along. for whatever the future brings. It has now grown to probably Our focus on providing be the largest monthly car event in competitive and innovative products New Zealand. – alongside our track record and Now the public are getting commitment to training customers involved and going along to to achieve higher profitability – the venue at Columbus Coffee remain our cornerstones and these to check out the wide variety of will continue into 2014. vehicles that turn up each month. Next year, we expect more As a motor insurance specialist, significant growth and we have we’re proud of our employees and developed plans to ensure this their motoring interests, which are Committed happens. wide and varied. Apart from the insurance They include Walter Rands- business, Protecta and our fantastic Trevor. He’s returning to the to Adding staff have been actively involved Bonneville Salt Flats to mount in raising money for some great another challenge on the causes and charities. motorcycle speed record in August. Value to Your These include the Women’s Walter looks after our International Motorcycling motorcycle insurance product Association’s Pink Ribbon Ride for and there’s no better person for Breast Cancer Research, Westpac knowledge and passion to do this. Business Rescue Helicopter, Canteen, We wish him the best of luck. Oxfam, Auckland City Mission, From all of the team at Protecta, Daffodil Day and Dry July. have a very Merry Christmas and We have dressed up, raffled, prosperous New Year. Travel safe, Freephone: 0800 435 7868 attended, supported and sponsored enjoy the festive season and see [email protected] • www.protecta.co.nz these and other great causes this year. you all in 2014.

www.autofile.co.nz | 21 regional report More than sunshine and beaches The Port of Tauranga few years ago, Bryce grey-hair demographics are changing. the older retired folk buying a Yaris supreme award for best overall Campbell had a “cars Andrew Coker – the chief or Corolla,” he told Autofile. “There business in Tauranga last year. wanted” sign on the gate executive of Priority One, Tauranga’s are more families, 40 to 50-year-olds Ato his dealership to attract people economic development organisation with kids and a successful business F ACTorS BOOSTING GROWTH who needed to sell up before – says many people return from or career buying SUVs. A strong export sector driven crossing the ditch. overseas and choose the area as a “We’ve seen phenomenal by forestry products, dairy and But the tide has turned, with place to live and start a family. growth and Tauranga has grown kiwifruit are fuelling the city’s the director of Bryce Campbell Car After holding down an considerably. Our turnover has economy and helping to make the Sales saying many are returning electorate seat in Tauranga since increased by five Port of Tauranga and need some wheels. 1984, Winston Peters, of New times since we New Zealand’s Tauranga is now one of the Zealand First, was ousted in 2005. brought the franchise.” “We’ve seen largest for exports. fastest-growing cities in New Zealand And Mark Mills, chief executive It’s now Toyota’s In the past with a population of 115,700. officer of Pacific Toyota, points to seventh largest phenomenal financial year, trade Beautiful beaches and a warm that as a sign of the area’s changing dealership for new increased by three climate make it a popular spot for demographics. He has also seen vehicle sales and growth and per cent with strong over-60s, who represent 22 per cent them change at the dealership. Mills puts this down growth in log and of the region’s population, but the “There’s a swing from having just to a combination of Tauranga dairy product population growth and volumes boosting a change in the way it has grown.” export growth to six was run when it was – Mark Mills, per cent. Dealer Information Notice taken over from Right There’s also been Dealer Information Notice Cars Group. Pacific Toyota an emphasis on MTA MEMBERSHIP INFORMATION “Pacific Toyota was one of the bringing more businesses to the Cost Interests Miles Group’s first ventures out of city, which is part of Coker’s role at Christchurch with aspirations of Priority One. National Subscription of motor vehicle dealers a priority growth, new training policies and Japanese electronics company $700 Excl GST & Branch fee Yes No uncompromising standards.” Brother is the latest addition and the Brand Year Capacity The dealership was given company will relocate 40 staff, while Strong & nationally recognised Since 1917 4000 members the Motor Trade Association’s a large Auckland software company  MTA is NZ’s largest dealer representative group: Franchise dealers, used dealers, motorcycle dealers, and truck dealers Used Car sales FOR Tauranga - Nov 2012 to Nov 2013

egular, Trader to Public to Public to Trader to Public to Public to Market analysis - r Total Mediation Yes No Public Public Trader Public % Public % Trader % accurate and detailed Nov ‘12 934 1834 661 3429 27.2% 53.5% 19.3% Advocacy - pushing the causes HR Advice Yes No  for your industry Dec ‘12 741 1636 494 2871 25.8% 57.0% 17.2% Benefits - save money with Jan ‘13 778 1724 570 3072 25.3% 56.1% 18.6% MTA stationery Yes No  key business partners Feb ‘13 774 1734 602 3110 24.9% 55.8% 19.4% IT Advice Business Range of Need a mentor Mar ‘13 768 1750 574 3092 24.8% 56.6% 18.6% Apr ‘13 782 1985 581 3348 23.4% 59.3% 17.4% Yes No Managers newsletters Yes No  May ‘13 953 1994 669 3616 26.4% 55.1% 18.5% Industry Specialist training Business Advice Jun ‘13 820 1762 563 3145 26.1% 56.0% 17.9% research Yes No Yes No Jul ‘13 939 1998 679 3616 26.0% 55.3% 18.8% FURTHER INFORMATION ABOUT MTA Aug ‘13 864 1931 670 3465 24.9% 55.7% 19.3% Website Events / get Free phone Sept ‘13 797 1707 537 3041 26.2% 56.1% 17.7% Oct ‘13 853 1897 538 3288 25.9% 57.7% 16.4% www.mta.org.nz togethers Yes No Nov ‘13 928 1790 579 3297 28.1% 54.3% 17.6% CONTACT US Annual total 10,003 21,952 7,138 39,093 25.6% 56.2% 18.3% Tony Everett 04 381 8827 Increase on National YTD average Nov 2012 -0.6% -2.4% -12.4% -3.8% 24.6% 56.6% 18.8%

22 | www.autofile.co.nz regional report

Sand, surf and history Tauranga means “safe anchorage”. Mike Sheaff, owner of Sheaff Vehicles It’s the landing place of Takitimu, Bryce Campbell Car Sales’ vehicle yard Tainui and Mataatua – some of the  is also interested in relocating. of Sheaff Vehicles, which sells used earliest canoes from Polynesia. Zespri’s launched its Gold3 strand Coker says Priority One is cars and holds the franchise for The Bay of Plenty was named last year, which has shown a good fielding one inquiry a week from SsangYong, says: “Over the past by James Cook after he noticed level of resistance to the virus. But businesses looking to make the couple of months our ute sales abundant food supplies at PSA is still set to cost the kiwifruit several Māori villages. move to the city. have picked up again with some industry several hundred million “The key aspect is that we have builders out there. AC/DC’s drummer Phil Rudd lives dollars over the next five to 15 years. New Zealand’s largest and most “They are more confident and in the city where he runs a seafood Bryce Campbell’s dealership restaurant called Phil’s Place. efficient port, plus lots of industrial spending a bit more money. We’re has been in Tauranga for more land,” he says. “We’re also the first averaging 50-50 between new and Tauranga has 68 car dealerships than 11 years and he has seen city to get ultra-fast broadband and used, whereas two years ago 25 per listed in the Yellow Pages. some traders fail. there’s a great lifestyle here.” cent of our stock sold would be new.” “Tread very carefully, a lot of Business growth in the region is There are plans to build an in building and not so much to out-of-towners have failed because illustrated by job statistics on Trade inner-city campus with the farmers, showing the effects of Tauranga is a unique and hard Me. Between June and September, council joining forces with PSA are lingering. market,” he warns. the number of vacancies increased Waikato University, Bay of Plenty Nevertheless it’s an industry on “There’s a really large number by 13 per cent compared to the Polytechnic and Te Whare Wananga the rebound according to Coker, of of dealers for the public to same time last year. o Awanuiarangi to extend the Priority One. choose from.” Building consents in the region range of degree programmes have been on the rise too. The total on offer in the city by 2018. They number of consents rose to 191, currently focus on marine sciences. again up on last month’s 147 and “Twenty-five years ago, most of the 138 recorded in October 2012. the young people left town and it Developments – such as a $9 was a lot harder to get them back,” million warehouse, rest home says Campbell. “The university and 12 serviced apartments – are brings out-of-towners in too.” driving the surge in consents, which is also benefiting the DIRE TIMES DURING CRISIS Reliable fortnightly commercial vehicle market. Tauranga’s current growth comes vehicle logistics Mike Sheaff, managing director after the region was hit hard by the service JAPAN to NZ global financial crisis (GFC). “The whole economy is stronger VEHICLE SALES IN CITY than it has been since the GFC,” PORT TO PORT / Used New Used New says Campbell. “In 2009, car sales cars Cars Comms Comms DOOR TO DOOR Nov ‘12 267 248 18 63 were hurt really badly. to Auckland, Christchurch, “During some months in 2008, Wellington, and Nelson Dec ‘12 284 180 12 53 the market was down by 40 per Jan ‘13 305 243 19 76 cent. It has gradually improved Feb ‘13 228 257 11 78 and more people have needed to Full MPI inspection Mar ‘13 301 257 20 91 change cars.” from Kawasaki, Apr ‘13 306 284 19 94 service The dire times were amplified May ‘13 350 257 10 101 Osaka, and Nagoya when the PSA virus hit the kiwifruit Jun ‘13 300 266 16 135 industry in 2010. + Jul ‘13 356 304 15 89 Marine Insurance available The fruit makes up 20 per cent Aug ‘13 319 271 28 104 of the region’s GDP and the PSA Sept ‘13 308 265 20 126 FOR EFFICIENT CUSTOMER FOCUSED outbreak caused tremors across the Oct ‘13 290 270 31 120 SERVICE CONTACT NYK wider economy. This year exports of Nov ‘13 364 206 25 128 Torhild Mellow Anna Raina Annual kiwifruit dropped by 16 per cent. 3711 3060 226 1195 total Pacific Toyota’s Mark Mills says 021 2253749 or 09 918 4700 09 918 1305 [email protected] [email protected] SUN PHOENIX CO.,LTD. Increase on 36.3% -16.9% 38.9% 103.2% most commercial vehicles are Nov 2012 FREEPHONE 0800 808 262 now being sold to those working

www.autofile.co.nz | 23 Vehicles wanted dealers Buying now Nes w in brief Crash-avoidance system scoops top safety rating Subaru’s driver-assist system has been rated highly for front crash prevention by the Insurance Institute for Highway Safety (IIHS), with the Legacy sedan and Sport version of the Outback the only cars to receive the top score of six points. Audi VW They were among seven out of 74 vehicles in the US to receive the

WE PURCHASE NZ NEW CARS AND COMMERCIALS “superior” rating for models with auto-braking systems, such as Subaru’s FOR ALL OUR FRANCHISES EyeSight. It’s available here on Legacy six-cylinder models, three Outback Brett Harris 029 293 1232 models and the Forester Premium and XT variants. [email protected] www.farmerautovillage.co.nz Windscreen cameras process images to identify vehicles travelling in front, traffic lanes or obstacles. Information is relayed to the computer, which is networked to the braking system and electronic throttle control. Below about 30kph, EyeSight can detect pedestrians ahead and activates to mitigate or avoid collisions. Visit www.autofile.co.nz to find out more. A LWAYS B U Y I N G Aluminium used in body shell to bolster protection GOOD NZ NEW VEHICLES The all-new Maserati Ghibli, which arrives in Australasia in the second quarter of 2014, has secured the IIHS’ Call Guy Walker 021 992 048 top safety pick. The rating is based on a frontal test, side impact with a large SUV or 1.5-tonne pick-up, front VEHICLES WANTED moderate overlap impact at 64kph, roof-crush similar to a rollover and a rear collision capable of inducing whiplash. The car’s front and rear crumple zones are made of extruded aluminum. A third load path to the front distributes forces to bolster the body structure’s stability in frontal impacts, while the doors and engine and luggage compartments are built from aluminum. ALL PORSCHE, LAND ROVERS, RANGE ROVERS, JAGUARS AND VOLVO MODELS Simon O’Reilly I 021 31 9992 I [email protected] I www.armstrongprestige.com The Ghibli, pictured, recorded the highest rating of “good” and also has five Euro NCAP stars. Visit www.autofile.co.nz for a video of its wind-tunnel test and a round-up of new vehicles’ safety ratings. Skyline takes on new identity to rival European cars Infiniti-badged vehicles are making their Japanese debut for Nissan, with the marque wanting to compete with European manufacturers. The redesigned Skyline sedan will sport the badge. It’s a hybrid with new safety features, such as emergency braking and a collision-warning system. Infiniti accounts for about 3.5 per cent of Nissan’s global sales. The US is its biggest market with about 70 per cent of 172,615 units sold in the past financial year. John Manley, Nissan NZ’s managing director, says: “Nissan Australia has launched Infiniti, so we’re seeing how it performs. It would have to be set up as a separate entity in New Zealand. I wouldn’t rate that happening in Mitsubishi • Mercedes Benz • Honda Hyundai • Isuzu Utes the next two years as high.” www.inghamdriven.com SsangYong • Great Wall Karl Briggs 0274 721 551 We purchase NZ new cars & commercials. Stay informed online at www.autofile.co.nz [email protected] All makes & models. Anywhere in NZ. The Commerce Commission has released guidelines for “overseas “requests for compulsorily acquired information and investigative assistance”. Co-operation between countries increases the likelihood of illegal conduct being dealt with, such as Fair Trading Act breaches. Mini is moving across the road from its current site in Newmarket, Buying: Vans, Utes, Light Trucks. Nationwide. Auckland. Expected to open in May, the new dealership will have a Contact Gareth 021660180 [email protected] www.317.co.nz showroom, used-car facility, service centre, lifestyle boutique and café. A Japanese team is claiming a world record for the distance driven on a single charge by an electric vehicle (EV). The converted Suzuki Every travelled 1,300km on a 25km course – or 300km more than Japan EV To advertise here, contact: Club’s 1,003.2km in 2010. Ph 021 455 775 [email protected] news Close-run race to claim title he Volkswagen Golf saw off stiff competition to drive off with the title of NewT Zealand Car of the Year at a ceremony hosted by the AA and the NZ Motoring Writers’ Guild. The Golf beat nine other finalists to claim the coveted Peter Greenslade Trophy at Auckland’s Viaduct Events Centre. “It’s fantastic to win this award,” said Michael Cope, marketing manager of Volkswagen NZ. “This Mark Sainsbury announces the winner with Scott Kelsey and Michael Cope, of Volkswagen, goes back to our colleagues in the the VW Golf on the big screen with the car of the year trophy factory. Thanks for a great night.” “The NZ Car of the Year OTHER AWARD WINNERS Utility – Ford Ranger: Luxury car – BMW 5 series: committee, of guild members and Small car – Ford Fiesta: Chris David Holt, of ANZ, presented the Terry Williams-King, of Autotrader, the AA, selected the top 10 finalists,” Knight, of MotorWeb, presented award to Chris Masterson. presented the award to Nina Englert. explained MC Mark Sainsbury. the award to Chris Masterson. Large SUV – Range Rover: Safest car – Volvo V40: “Congratulations to the Golf Medium car – Mazda6: Helen Sunley received the award David O’Kane, of MITO, presented and to the VW team and big Andrew Clearwater received from Euan Philpot, of JEVIC NZ. the award to Steve Kenchington. congratulations to the best-in-class the award from Mitch Booth, of Compact car – Volkswagen Golf: For pictures of every award winners because it was a close race.” Custom Fleet. Thrifty’s Emma Gardiner handed being presented on December 5, Stella Stocks, the AA’s general Large car – Holden Commodore: the award to Michael Cope. log onto www.autofile.co.nz. manager of motoring services, said John Boyle, of Rainbow Print, the awards enable it to provide presented the award to Neil Waka. buyers with relevant and useful Sports / performance car – information, including the judges’ Ford Fiesta ST: Chris Masterson picks for all vehicle categories. received the award from Greg Vehicles wanted “It’s important consumers have Bond, of Castrol. clear guidance on what motoring Small / medium SUV – Mazda CX-5: experts believe is the best offering Trade Me’s Stephanie Welch Mercedes Benz in each class,” she said. handed over the award to Volkswagen Andrew Clearwater. Great online BMW analysis Vote for your Audi Visit www.autofile.co.nz for in- Lexus depth coverage of the NZ Car winner of the Year Awards. Everyone’s got a view on the One article covers the big vehicle that should be car of the Toyota announcement and another year. Now is the chance for YOU the best-in-class winners – both to have your say. Nissan were posted online from the Visit www.autofile.co.nz to Viaduct Events Centre live on choose your winner from the 10 Chrysler the night. finalists on the night – you can You can also get the lowdown also select “none of them”. Jeep on the final top 10, while there They are the Ford Kuga, are plenty of smiling faces in our Holden’s Volt and Commodore, Dodge online gallery. the Hyundai Santa Fe, the Lexus IS, the Mazda 6, Subaru’s BRZ We are always looking to purchase late model and Forester, the VW NZ NEW CARS AND COMMERCIALS Golf and Volvo’s V40. PAUL CURIN 0274 333 303 [email protected] miles motor group

www.autofile.co.nz | 25 disputes

The case: The buyer asked Sales manager told tribunal on day the seller of a second-hand BMW M5 to pay to repair various mechanical problems. The dealer of hearing dealer wasn’t attending failed to do this, attend the hearing, present documents as it was required to and submitted Background to drive the vehicle home, the buying two replacements and no defence. Benjamin Young, of Wellington, brakes shuddered. having them fitted. The bought a 2006 BMW M5 from He called the trader’s salesman, The purchaser said the trader The decision: tribunal ruled the faults were Auckland-based Euro Vehicles Ltd Mr Meno, who told him to have hadn’t fulfilled its promise to unacceptable. The trader had to for $44,995 in August 2013. the brakes checked by BMW if provide him with a sat-nav disc, but pay for repairs and costs. He wanted to recover repair they weren’t satisfactory when he the tribunal didn’t have jurisdiction At: The Motor Vehicle Disputes costs of $2,761 because it was faulty got to Wellington. to determine contract-based claims Tribunal, Auckland. when sold and didn’t comply with Young said the electronic so the buyer had to claim the disc’s the guarantee of acceptable quality oil-level warning light was on low. cost in the Disputes Tribunal. in the Consumer Guarantees Act. When he got to Mana near the The tribunal wrote to the capital, he added one litre of oil. The ruling of costs is to be made refused dealer and asked for copies of the On August 13, Young took the In deciding if the BMW was of – without reasonable excuse – consumer information notice (CIN) car to Jeff Gray BMW in Wellington, acceptable quality when supplied, to take part in the discussions and warrant of fitness (WOF) check which suspected the front brake the tribunal considered it was or acted contemptuously or sheet, and its defence. discs weren’t running true and a seven-year-old car that had improperly during them. The tribunal received no after-market components had travelled 74,500km. Finally, costs can be awarded documents from the trader, which been installed. It ruled the front brake pads against a party who, after receiving was also sent notice of the hearing It recommended replacing the and discs were worn at the time notice of a hearing, fails to attend and was reminded by phone of front brake pads and disc rotors of sale, there were faults with the without good cause. the date and time. with genuine parts and to clean transmission fluid and engine oil The tribunal may order a party to On the morning of the hearing, slight hub rust for $2,433. levels, rear shock-absorber sensor pay to the Crown all, or any part of: the tribunal called the dealer but Jeff Gray BMW charged $252 and an ashtray.  The reasonable costs of the its sales manager said it didn’t for assessing the brakes, adding oil The tribunal said a reasonable tribunal hearing. intend to attend. and repairing the ashtray. consumer wouldn’t consider  Fees and expenses of any Young was quoted $2,000 to those faults as acceptable. witness paid or payable by The case replace the front brake pads, rotors Young produced texts that the Crown. Young didn’t test drive the car or and disc wear sensors from Mag & appeared to confirm he notified  Any part of reasonable costs of have it mechanically inspected Turbo Warehouse, Lower Hutt. the dealer about the brakes the other party in connection before buying it on August 12, He produced text messages shuddering and it promised to pay with the proceedings. 2013, for $44,995, along with with the dealer on August 13, in to have them repaired. purchasing mechanical breakdown which it agreed to pay $1,900 for Young told the trader about The tribunal considered this insurance for $2,500. the brakes. the engine oil and suspension matter should have been settled xxxxxxxxx The trader didn’t display a CIN Young had them rectified for lights, transmission fluid level and before a hearing. xxxxxxxxxxx or provide one to the buyer at $2,050 and texted the trader asking ashtray, but didn’t ask for new tyres But the trader refused “without the time of sale in breach of the for payment into his account but before buying two replacements. reasonable excuse” to take part in Annual high for stockpile Industry manages levels well always been the way. he amount of stock held 1996, it has ebbed and flowed.” units, are more static with their Consumer Information Standards he wasn’t reimbursed. The dealer hadn’t reimbursed the discussions and after receiving did come down after the global Christchurch are boosting sales. “You can oversupply when tock levels of new cars have that dropped to this year’s low of by used car dealers during Used car stock levels are holding not changing too much. financial crisis [GFC]. “Trades people are upgrading buying conditions are good, but increased every month 18,653 in January. October was the highest traditionally based on what’s A drop of 50 units may not be “Stocking levels then increased their vehicles,” says Crawford. too drastic. But stock can vary the marketplace normally corrects (Used Motor Vehicle) Regulations. He also incurred $761 on Young for the items it was asked notice of the hearing failed to except one this year, with David Crawford, chief executive Tmonthly total of the year. happening in Japan and what again and they respond to the “Although passenger cars aren’t so enormously by proportion on yards itself by pulling back from Japan or SOctober’s total of 29,509 being the officer of the Motor Industry There were 10,374 units consumers are buying here. number of new vehicles sold and hot, SUVs are. with 30 to 40 cars. selling down. The numbers might highest of 2013. Association (MIA), says current imported last month with a Conditions there have improved The trader promised to supply a August 28 for work done by to fix, so the buyer was entitled to attend it without good cause. the rate at which they are sold. “People in the housing market “They can suddenly be selling drop for a month or two before There were 7,962 sales last models aren’t sitting around in variance of 1,829 on 8,545 sales. recently and the exchange rate “They basically go up when are refinancing their mortgages without having bought for a few trundling up again. month, also this year’s biggest stock for too long. The number of cars in stock has gone up. sales go up, but I’m not so sure to buy big-ticket items especially weeks and being 10-15 units down “There’s no magic supply-chain disc for the sat-nav system in the UK Jeff Gray BMW on the rear recover reasonable costs of $3,375. It ordered the trader to pay the amount, while the variance was “The industry tends to manage amounted to 9,323 compared to “October and November are about the days stock is held for when they are confident about makes them more susceptible,” miracle. When it’s slow, it tends to be 1,400 with 9,362 units imported – stock levels quite well and does this 7,494 in September. normally difficult for the industry, being longer and can’t explain that. keeping their jobs.” says Macdonald. slow for everybody. If you can get the second highest amount after day in, day out,” he told Autofile. There have been two other so the stockpile tends to go “Average sales per day came All that said, some of the “Dealers then jump online to good supply with a good exchange import that had travelled 74,500km. shock-absorber sensor fitted The Motor Vehicle Sales Act buyer’s reasonable costs in travelling 11,065 imports in August. “My data suggests this is a major increases during 2013 – with up,” says Macdonald. “But trade The TRUSTED online down during the GFC and before regional centres, such as Hawke’s buy more from Japan, but that’s rate, everyone benefits.” The total stock figure at the cyclical thing and levels were no variances between imports and sales swings up over Christmas and the wholesale trading site. that they were much higher.” Bay and Palmerston North, aren’t end of December was 20,683 and higher in previous years, but they holidays, so it goes down. Young noticed the ashtray cover upside down, to check why the allows the tribunal to award costs from Wellington to Auckland to showing as much growth as of 3,121 in April and 2,507 in May. If 80,000 vehicles are sold one “December and January are autoport.net other centres. Graeme Macdonald, chairman Dealer stock of used car imports in New Zealand - Oct 2013 year and 100,000 are sold the good months for sales because Oct 2013 “But 80 per cent of New Zealand’s of the North Island branch of the AVerAge dAyS Dealer stock of new cars in New Zealand - following year, the average sales USed ImportS didn’t close and the trader agreed transmission10000 fluid level was low in certain circumstances, such as for attend the hearing of $405. Imported Motor Vehicle Industry people take time off work, the kids Imported VArIANCe StoCk SALeS per StoCk population is in Auckland and 2012 SoLd dAy - ytd At hANd AVerAge dAyS per day should be higher – and are off school and people may have h e NeW CArS VArIANCe StoCk SALeS per StoCk Association, says the current 2012 Imported SoLd the MIA is expecting more new Christchurch. 8,579 t c dAy - ytd At hANd Total stock at the end of December 2011 Whangarei Auckland Hamilton Thames stockpile should correct itself – as it Christmas bonuses or holiday pay. “If you add in Dunedin and to a BMW dealer fixing that. and to replace a tyre. proceedings being frivolous or those o vehicles to be sold this year than 206 26 Taurangad Rotorua Gisborne Napier New MIA stock estimate as at end of December 2011 12,984 normally does. “It’s a time when Kiwis tend to Jan ‘12 3,191 6,375 (3,184) 5,395 9500 Plymouth during 2012. Wellington, these centres cover a u Biggest increases/Decreases make financial decisions, so dealers 6,000 (1,080) 4,315 210 21 Wanganui Palmerston North Masterton Wellington 5,026 7,499 (2,473) 10,511 242 43 large proportion of the population “If the monthly stockpile was Feb ‘12 4,920 n By town year-on-year Jan ‘12 There were 54,404 sales in 2009, 21 223 55 need to have plenty of stock to 6,504 6,429 75 4,390 209 A warning light on the dash Young said the shock-absorber that shouldn’t have been brought. Nelson Blenheim OrderGreymouth Whangarei Aucklandn Feb ‘12 7,368 5,633 1,735 12,246 and all have strong economies.” 10,000 on a regular basis it means Mar ‘12 62,029 in 2010, 64,019 in 2011 25 u (OctOber 2013 vs OctOber 2012) 218 59 match demand. 6,613 5,877 736 5,126 206 Hamilton Thames Tauranga Rotorua Gisborne Mar ‘12 7,228 6,499 729 12,975 Year to date, 77,438 new cars there are solid holding numbers,” Apr ‘12 and 76,871 in 2012, and the MIA is 900 6,026 208 29 9000 t 209 66 “When the market’s down in 7,693 6,793 Apr ‘12 6,285 5,430 855 13,830 he told Autofile. “North of that May ‘12 Napier New Plymouth Wanganui Palmerston North Biggest i ncreases predicting about 82,000 passenger have been imported and 68,612 208 33 indicated a problem with the shock light and transmission were This also applies when the o The trader was ordered to pay to 15,630 205 76 Japan, stock is hard to get. When Jun ‘12 6,947 6,184 763 6,789

May ‘12 7,742 5,942 1,800 and we would be looking at an r have been registered to give a Masterton Wellington Nelson Blenheim Greymouth new Used vehicle and SUV sales this year. (1,306) 5,483 209 26 7,142 1,728 17,358 211 82 oversupply issue. it’s buoyant, you tend to buy what Jul ‘12 5,335 6,641

westport  100.0% Blenheim  Jun ‘12 8,870 variance of 8,826 so far this year. r Westport Christchurch Timaru Oamaru Dunedin 95.5% “We’re looking at about 30,600 210 21

209 91 you can because you don’t know Aug ‘12 5,540 6,621 (1,081) 4,402 y t  6,208 1,686 19,044 “There was good buying in Japan absorbers, which the trader also discussed8500 with the trader before matter ought reasonably to have the buyer $3,375 withinhames 10 days51.2% to nelson  Jul64.9% ‘12 7,894 Days with stock at hand has

Invercargill Whangarei Auckland Hamilton Thames light commercials and we’re on 5,506 6,222 (716) 3,686 209 18

napier  34.1% 8,589 5,959 2,630 21,674 207 105 in March, and we saw high arrival what will be available next time. Sep ‘12 17% A rotorua  Aug52.0% ‘12 been steadily increasing from 78 in New Passenger Vehicle Sales by Make - 12 Tauranga Rotorua Gisborne Napier New 209 105 track for 112,000 or 113,000 new 5,688 6,867 (1,179) 2,507 211 Plymouth Sep ‘12 6,828 6,637 191 21,865 numbers in April, May and June. “Dealers also need to bear in Oct ‘12 January to 131 in October. November 2013 213 18 211 107 vehicle sales overall.” Nov ‘12 8,486 7,183 1,303 3,810 agreed to repair. work was done, but he didn’t been settled before a hearing but Wanganui Palmerstoncover North Mastertonrepairs of $2,970 and costsBiggest decreases Oct ‘12 8,155 7,336 819 22,684 Make “The stockpile occurs more at mind it takes four to six weeks to New Passenger Vehicle Sales by Model - Business confidence being Last year 90,754 units were Nov '13 (705) 3,105 215 14 new Used 6,484 2,469 25,153 212 119 Nov '12 +/- % Novget '13 stock from Japan.” Dec ‘12 6,414 7,119 November 2013 8000 Wellington Nelson Blenheim Greymouth Whangarei Nov ‘12 8,953 certain times of the year. Since Mkt Share 2013 total 2013 Mkt w  imported and there were 76,871 Finance anganui 27.7% westport  41.7% 26,867 211 128 high and strong regional Toyota Share Make ytd totalModel 72,837 78,311 (5,474) Auckland Hamilton Thames Tauranga Rotorua Dec ‘12 7,816 6,102 1,714 I came back into the industry in Larger operations, of say 300 Nov '13 Nov '12 Nov Mkt 41% gisborne  26.8% sales for a variance of 13,883. 1746 1190 +/- % 2013 2013 Mkt As soon as Young started require it to replace the tyre before the party against whom an award of $405. Masterton  20.0% TWO SAILINGSeconomies PER in Auckland and MONTH JAPAN TO NZ 46.7 23.4% Share o 76,871 13,883 14670 total c timaru  ytd total 90,754 Holden 19.3% Toyota AVerAge dAShareyS t 3 23.7% timaru  12.4% 685 Corolla USed ImportS 850 wds o 1 673 626 SALeS per StoCk ber 20 1.8 9.2% 8102 2013 Imported 462 VAr35.5IANCe Sto8.4%Ck 7500 AVerAge dAyS Ford Days stock in nZ - UseD import cars 10.7% Toyota SoLd dAy5283 - ytd At 6.9%hANd NeW CArS k Days stock in nZ - new cars 618 596 RAV4 Imported VArIANCe StoCk SALeS per StoC 3.7 8.3% 289 80 261.3 2013 SoLd dAy - ytd At hANd 6519 8.6% Total stock at the end of December 2012 31053.9% 2521 3.3% Hyundai 180 572 Holden Commodore PassengeR Vehicle RegistRatiOns 180 LATEST SCHEDULE 624 -8.3 260 0.7 Used Vehicle RegistRatiOns 26,867 7.7% 6695 4,468 7,397171 52.0 (2,929) 3.5% 176 239 New versus used Total stock at the end of December 2012 Mazda 8.8% Mazda Jan ‘13 2399 3.2% North IslaNd versus south IslaNd 160 512 Cx-5 243 6 12% 238 104 160 485 5.6 8,247239 6,922 1,325 1,501 7000 Jan ‘13 5,355 7,385 (2,030) 24,837 6.9% 5447 Feb ‘13 141 69.5 3.2% 2013 10000 Hoegh Xiamen Nissan 7.2% Toyota 1989 243 2.6% 11 7000 223 117 Sepang Express Morning Miracle 140 382 yaris 8,852 7,581 1,271 2,772 Feb ‘13 7,027 Port 5,799 Calls 1,228 26,065 Liberty 281 35.9 Mar ‘13 227 140 5.1% 3342 267 -15.0 3.0% 244 24 6740 25,594 222 115V20 Suzuki 4.4% Apr ‘13 10,539 7,418 3,121 5,893 2235 2.9% 9000 Mar ‘13 6,329 6,800 (471) V9 V5 376 Suzuki Swift 6000 2013 V1120 405 -7.2 218 34 216 125 120 5.0% 4436 10,967 254 8,460 -14.2 2,507 8,400 250 Apr ‘13 7,391 5,908 1,483 27,077 Mitsubishi 5.8% May ‘13 2.9% 2750 3.6% Used Ford Payment 2012 Osaka 20 Oct 351 272 Mondeo 227 8,627 252 34 6500 8000 8545 1,082 28,159 214 132 30 Oct 15 Nov 100 29.0 4.7% Jun ‘13 8,089184 7,86298 protection 14% 5000 North Island May ‘13 7,429 6,347 100 29 Nov 3661 4.8% 87.8 2.5% 1201 New Honda Hyundai (1,006) 7,621 261 1.6% 29 7,542 509 28,668 220 130 310 312 Jul ‘13ix35 8,623 9,629 7962 Jun ‘13 8,051 stock of Days 80 -0.6 168 Nagoya 21 Oct 4.2% 2994 81 107.4 29 7000 stock of Days 3.9% 2.3% 7,608 263 New 4000 1,654 30,322 220 138 80 31 Oct 16 Nov Volkswagen Aug ‘13 8,635 8,648 (13) 1338 1.8% 6,769 AUTOFILE.CO.NZ - made30 Nov for dealersMitsubishi Jul ‘13 8,423 288 261 Lancer 2012 10.3 3.9% 168 262 29 34,559 220 157 60 3527 Sep ‘13 7,501 847,615 100.0 (114) 7,494 Aug ‘13 11,065 Yokohama 6,828 4,237 60 Kia 4.6% 2.3% 894 1.2% 6000 6000 3000 22 Oct 1 Nov 202 240 Toyota Camry 1,829 9,323 263 35 7,272 (266) 34,293 222 154 17 Nov 1 Dec -15.8 2.7%2013 Oct ‘13 10,374168 131 8,545 Sep ‘13 7,006 BMw 40 2563 3.4% 28.2 2.3% Used 40 172 Holden - - - - 1270 - 1.7% - 5000 2000 9,362 Auckland 7,962 1,400 35,693 226 158 178 -3.4 NovCaptiva ‘13 South Island Oct ‘13 7 Nov 17 Nov 2.3% 1861 135 319 - 13% 1805 - 4 Dec Subaru 20 2.4% - - -57.7 - 1.8% - - - - Register - - - 20 now at www.autofi19 Dec165le.co.nz2012 for INSIGHTDec ‘13 2039 2.7% Volkswagen Nov ‘13 153 7.8 Golf 4000 1000 2.2% 1645 86,295134 80,077 6,218 Wellington - - - - - 0 2.2% ytd total 103 30.1 5500 Dec Dec ‘13 - Audi 1.8% 1469

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J Ford Apr JuN S Lyttelton M 82 M A Feb Mar 2013Oct ‘13 predicted sales 82,380 16 Nov 29 Nov 56.1 1.7% Focus Jan 11 Dec Peugeot 29 Dec 1398 1.8% 114 212 -46.2 22% 108 1.5% 1429 1.9% 60 80.0 1.4% Honda Jazz Jeep 1001 1.3% 113 76 48.7 92 ATISTICS 1.5% 922 1.2% 65 SPONSORSHIP41.5 1.2% OF THE NEW AND USEDFord COMMERCIALKuga ST Used im Ssangy 775 1.0% 112 18 522.2 PORt PassengeR Vehicle RegistRatiOns by city ong 86 PAGES IS NOW AVAILABLE FOR YOUR BUSINESS 1.5% 952 1.3% aucklaNd, wellINgtoN, chrIstchurch 49 75.5 1.2% Mazda Mazda3 hamIltoN, taura Nga, duNedIN, PalmerstoN North TARGETED ADVERTISING SPACE Dodge 724 1.0% 109 151 -27.8 PORT TO DOOR SERVICE 64 1.5% 1537 2.0% 4500 4320 46 39.1 Toyota Aurion GENEROUS REWARDS For all enquiries0.9% contact478 Brian 0.6%on 021 455 775 or email brian@autofi le.co.nz107 600 Skoda 23 365.2 1.4% 9% 26 | www.autofile.co.nz 4000 INCLUDING:SHOULDN’T WE BE LOOKING AT YOUR BUSINESS? 63 56 12.5 Holden 447 0.6% 0.8% 654 Cruze New Passenger registrations - 2012-2013 PROGRAMME Lexus 0.9% 106 80 32.5 3500 500 Hamilton 54 1.4% 1925 2.5% 8500  44 22.7 0.7% Hyundai Santa Fe Auckland MPI Border inspection 508 0.7% 103 www.autofile.co.nz | 27 3000 Land Rover 261 -60.5 1.4% 495 Ship your motor vehicles on 51 22 131.8 1847 2.4% 400 0.7% 443 Honda Civic 8000 2500  Mini 0.6% 100 115 26 | www.autofile.co.nz -13.0 Insurance Odometer certifi cation Armacup vessels and you 44 43 1.3% 852 1.1% 16% Tauranga 2.3 0.6% Mitsubishi Outlander 2000 300 Chery 474 0.6% 97  34 118 -17.8 1.3% 7500 290 Digital Photography for prior sales in NZ can earn seamiles points for 21 61.9 Hyundai 1258 1.7% 1500 0.5% 351 i30

Vehicles soldVehicles Dunedin 0.5% 200 Alfa Romeo 95 103 -7.8 Christchurch 1185 soldVehicles 229 24 31 1.3% 1255 1000  -22.6 0.3% Nissan 1.6% 216 NZ Customs clearance air travel (only applicable to 182 0.2% Qashqai 7000 Great wall 93 106 -12.3 729 23 38 1.2% 500 100 Palmerston Nth -39.5 0.3% Toyota 884 1.2%  used imports) Fiat 211 0.3% Landcruiser Prado 87 Wellington Delivery Nationwide 21 38 128.9 6500 0 2 950.0 1.2% 557 0.7% 0 0.3% 142 Nissan x-Trail Renault 0.2% 86 52 ‘13  21 65.4

b ‘13 1.2% r ‘13

y ‘13 8 L ‘13

‘13 G ‘13 162.5 779 E Insurance 1.0% b ‘13 A

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DEC ‘12 F JAN ‘13 6000 E APr ‘13 98 A J JuN S A Territory M

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DEC ‘12 F JAN ‘13 Volvo APr ‘13

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M A Oct ‘13 137 18 19 -39.4 1.1% MBI -5.3 0.2% Volkswagen 1188 1.6% Porsche 229 0.3% Tiguan 13 78 53 47.2 5500 11 18.2 1.0% 689 0.9% 43% 2012 0.2% 182 0.2% Hyundai Accent Citroen 77 29 12 16 -25.0 165.5 1.0% 0.2% 286 Honda 572 0.8% 5000 2013 Jaguar 0.4% CRV 71 PHONE 12 5 140.0 82 -13.4 1.0% 0800 ARMACUP (276 2287) or 09 303 3314 0.2% 128 Mazda 793 1.0% Jan Chrysler 0.2% Mazda6 Feb Mar Apr May Jun UK, Japanese and local vehicles. 10 13 70 82 -14.6 Jul Aug Sep Oct -23.1 0.1% 0.9% 960 1.3% Nov Dec Can-Am 120 0.2% Mazda Mazda2 EMAIL [email protected] 9 6 66 77 -14.3 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 55% 50.0 0.1% 0.9% 712 0.9% Finance available. Daihatsu 75 0.1% Ford Falcon 6 19 65 45 44.4 -68.4 0.1% 0.9% 835 1.1% www.armacup.com Aston Martin 258 0.3% Nissan Pathfinder The TRUSTED online wholesale trading site. 4 1 65 7 828.6 300.0 0.1% 0.9% 191 0.3% Maserati 25 0.0% Dodge Journey 4 2 100.0 64 46 39.1 0.1% 0.9% 476 0.6% Mahindra 14 0.0% Jeep Grand Cherokee 3 - 64 39 64.1 www. - 0.0% 6 0.9% 502 0.7% autoport.net 0800 7000 44 MG 0.0% Ssangyong Korando 2 0 200.0 63 36 75.0 20 | www.autofile.co.nz 0.0% 12 0.8% 480 0.6% Chrysler Jeep 0.0% Ford Fiesta YOUR FIRST CHOICE IN SHIPPING1 - 60 85 - 0.0% -29.4 0.8% Mclaren 1 0.0% Bmw 892 1.2% 1 116i 59 0 100.0 0.0% 13 353.8 0.8% Others 6 0.0% Holden 378 0.5% 3 5 Malibu 58 -40.0 0.0% - - 0.8% total 71 0.1% Others 334 0.4% 7453 6484 2254 14.9 100.0% 76062 2130 5.8 30.2% 100.0% total 25936 34.1% 7453 6484 14.9 100.0% 76062 100.0% Seal the deal with UDC. Ph 0800 500 832 or visit www.udc.co.nz Your fi rst choice in UDC Finance Limited lending criter automotive lending. ia applies. 34 | www.autofile.co.nz Ph 0800 500 832 or visit www.udc.co.nz

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www.autofile.co.nz | 35 disputes

The case: The buyer of a Dealer tried to avoid legal liability second-hand Impreza tried to claim a refund of the vehicle’s purchase price because of a major by claiming car was sold privately fault. But he was aware the dealer had repaired the car at its own cost by the time he submitted a Background salesman who sold him the car. the repair and the car had rejection letter. Samuela Vaeagi bought a 1995 The buyer said Li ignored him been returned. The tribunal Subaru Impreza from Anqin and played with his cellphone. Also, while being The decision: ruled there was no basis to for the Investment Ltd, trading as Great Vaeagi apparently tapped Li on questioned by the tribunal, he rejection to be upheld under the Motors, in August 2013. the head to get his attention and said that when he sent the letter Consumer Guarantees Act (CGA). The buyer rejected the vehicle was immediately asked to leave the dealer had called him to tell At: The Motor Vehicle Disputes under the CGA after claiming the dealer’s premises. him the car had been repaired Tribunal, Auckland. it had a serious fault the trader Vaeagi made further visits to the and he should collect it. refused to repair. premises – on August 23 with his son Vaeagi sought the tribunal’s and on August 24 with Ms McKenzie- The finding order to uphold his rejection Vaafusaga – to try to persuade the The tribunal was satisfied the and for the trader to refund his dealer to fix the car. Li refused to talk car sold by the trader wasn’t of the CGA, wasn’t a serious fault purchase price. to him on both occasions. acceptable quality when it was and didn’t amount to a failure of The dealer denied it was the The buyer filed an application supplied because it broke down substantial character. seller of the Impreza. It claimed with the tribunal on August 28, after two days use and was The dealer was required by it was a private sale, but had but his application didn’t say clearly not durable. the buyer to repair the vehicle. repaired the vehicle at its cost. what remedy he was seeking. It was also satisfied from After initially refusing to do so, it After it had done so, the dealer The dealer, represented by evidence given by the buyer that apparently changed its mind and called the Vaeagi to collect the director Mr Q Ding, said the the trader was required to remedy repaired the car at its own cost. car but he hadn’t done this. vehicle had been repaired by the the fault and refused to do so. The buyer, therefore, now previous owner Kevin Yu. The purchaser, had he acted had no basis to reject the car. His The case Ding produced an invoice promptly, could have rejected letter to the trader September 25 When the trader supplied the dated August 25 from Complete the vehicle at that time on the was sent after he became aware vehicle on August 17 for $6,900 it Auto Repairs Ltd for a crank basis of the trader’s refusal to it had been repaired. had travelled 126,000km. pulley, starter motor and pulley repair the faults. Vaeagi wasn’t supplied with key which, with labour and GST, He didn’t do so but sought Order a consumer information notice totalled $1,127. It wasn’t a GST to try to persuade the trader to The buyer’s application was dismissed (CIN) nor a vehicle offer and sale invoice and didn’t show the change its mind. and he was told to uplift the vehicle agreement. The car’s warrant of customer’s name. For whatever reason, the from the trader’s premises. fitness (WOF) hadn’t been issued Yu, who gave evidence for the dealer appeared to have within one month prior to sale. trader, claimed he was the car’s reconsidered its position and Notes on case The Impreza broke down on previous owner and the dealer arranged to uplift the vehicle The registered motor vehicle xxxxxxxxx xxxxxxxxxxxAugust 19. When Vaeagi called had sold it for him. from Kelston Auto Repair Ltd trader – not for the first time – the trader, he was told the dealer When asked if he paid for the – probably in early September sought to avoid liability under the had no money and he would repairs, Yu said heAnnual paid in cash high afterfor the stockpile buyer had filed his CGA by claiming that it had sold Industry manages levels well always been the way. he amount of stock held 1996, it has ebbed and flowed.” units, are more static with their have to fix it himself.did come down after the global Christchurchbut are wasboosting sales. unable to produce a GST application – and had the“You can car oversupply when the car privately. tock levels of new cars have that dropped to this year’s low of by used car dealers during Used car stock levels are holding not changing too much. financial crisis [GFC]. “Trades people are upgrading buying conditions are good, but increased every month 18,653 in January. October was the highest traditionally based on what’s A drop of 50 units may not be “Stocking levels then increased their vehicles,” says Crawford. too drastic. But stock can vary the marketplace normally corrects except one this year, withThe Davidtrader Crawford, chief did, executive however, agree receipted accountTmonthly to total prove of the year. this.happening in Japanrepaired and what at its cost by Complete The dealer was told it should again and they respond to the “Although passenger cars aren’t so enormously by proportion on yards itself by pulling back from Japan or SOctober’s total of 29,509 being the officer of the Motor Industry There were 10,374 units consumers are buying here. number of new vehicles sold and hot, SUVs are. with 30 to 40 cars. selling down. The numbers might highest of 2013. Association (MIA), says current imported last month with a Conditions there have improved to repair the glove box,the rate atobtain which they are sold. a “People in theThe housing tribunalmarket called Complete Auto Repairs“They can suddenlyLtd. be selling drop for a month or two before be aware that whenever it There were 7,962 sales last models aren’t sitting around in variance of 1,829 on 8,545 sales. recently and the exchange rate “They basically go up when are refinancing their mortgages without having bought for a few trundling up again. month, also this year’s biggest stock for too long. The number of cars in stock has gone up. sales go up, but I’m not so sure to buy big-ticket items especially weeks and being 10-15 units down “There’s no magic supply-chain amount, while the varianceWOF was and“The industryrepair tends to managea bumper dent. Auto Repairs Ltd amountedand to took 9,323 compared to “October and NovemberThe are purchaser’s rejection letter becomes involved in the sale of about the days stock is held for when they are confident about makes them more susceptible,” miracle. When it’s slow, it tends to be 1,400 with 9,362 units imported – stock levels quite well and does this 7,494 in September. normally difficult for the industry, being longer and can’t explain that. keeping their jobs.” says Macdonald. slow for everybody. If you can get the second highest amount after day in, day out,” he told Autofile. There have been two other so the stockpile tends to go “Average sales per day came All that said, some of the “Dealers then jump online to good supply with a good exchange 11,065 imports in August. On August“My data suggests 21,this is a Vaeagi towed sworn evidence viamajor increases telephone during 2013 – with up,” says Macdonald.of “ButSeptember trade 25 was too late to a vehicle it becomes a “supplier” The TRUSTED online down during the GFC and before regional centres, such as Hawke’s buy more from Japan, but that’s rate, everyone benefits.” The total stock figure at the cyclical thing and levels were no variances between imports and sales swings up over Christmas and the wholesale trading site. that they were much higher.” Bay and Palmerston North, aren’t end of December was 20,683 and higher in previous years, but they holidays, so it goes down. the car to Kelston Auto Repair showingconference as much growth as from ofMr 3,121 inB April Liu, and 2,507 inthe May. be effective because by the time under the extended definition If 80,000 vehicles are sold one “December and January are autoport.net other centres. Graeme Macdonald, chairman Dealer stock of used car imports in New Zealand - Oct 2013 year and 100,000 are sold the good months for sales because Oct 2013 “But 80 per cent of New Zealand’s of the North Island branch of the AVerAge dAyS Dealer stock of new cars in New Zealand - following year, the average sales USed ImportS 10000 Ltd, which diagnosed a faulty business’ owner. Imported Motor Vehicle Industry people take timehe off work, posted the kids it to theImported traderVAr IANChee Sto wasCk SALeS per StoCk of that word as defined in the population is in Auckland and 2012 SoLd dAy - ytd At hANd AVerAge dAyS per day should be higher – and are off school and people may have h e NeW CArS VArIANCe StoCk SALeS per StoCk Association, says the current 2012 Imported SoLd the MIA is expecting more new Christchurch. 8,579 t t hANd Whangarei Auckland Hamiltonc Thames dAy - ytd A stockpile should correct itself – as it Christmas bonuses or holiday pay. Total stock at the end of December 2011 o crankshaft pulley. vehicles to be sold this year than “If you addLiu in Dunedin said and the vehicle had been – as he admitted – already aware Consumer Guarantees Act 1993. Taurangad Rotorua Gisborne Napier New 12,984 “It’s a time when Kiwis tend to 3,191 6,375 (3,184) 5,395 206 26 9500 Plymouth MIA stock estimate as at end of December 2011 Wellington, these centres cover a normally does. Jan ‘12 Biggest increases/Decreases during 2012. 210 21 Wanganui Palmerston u 10,511 242 43 “If the monthly stockpile was make financial decisions, so dealers Feb ‘12 4,920 6,000 (1,080) 4,315 n North Masterton Wellington Jan ‘12 5,026 7,499 (2,473) There were 54,404 sales in 2009, large proportion of the population By town year-on-year need to have plenty of stock to 6,429 75 4,390 209 21 Nelson Blenheim Greymouth Whangarei Aucklandn 7,368 It 5,633recommended 1,735 12,246 223 55 he should brought in by the 10,000trader on a regular about basis it means the car hadMar ‘12 been 6,504fixed. The tribunal, in its addendum, Feb ‘12 62,029 in 2010, 64,019 in 2011 and all have strong economies.” 25 u (OctOber 2013 vs OctOber 2012) 218 59 match demand. 6,613 5,877 736 5,126 206 Hamilton Thames Tauranga Rotorua Gisborne Mar ‘12 7,228 6,499 729 12,975 Year to date, 77,438 new cars there are solid holding numbers,” Apr ‘12 and 76,871 in 2012, and the MIA is 900 6,026 208 29 9000 t 209 66 “When the market’s down in 7,693 6,793 Apr ‘12 6,285 5,430 855 13,830 he told Autofile. “North of that May ‘12 Napier New Plymouth Wanganui Palmerston North Biggest i ncreases predicting about 82,000 passenger have been imported and 68,612 208 33 o take the car 15,630 back 205 to 76 the dealer to three weeks ago when he replacedJapan, stock is hard to get.The When tribunalJun ‘12 dismissed 6,947 6,184 763 the 6,789 expects Anqin Investment Ltd,

May ‘12 7,742 5,942 1,800 and we would be looking at an r have been registered to give a Masterton Wellington Nelson Blenheim Greymouth new Used vehicle and SUV sales this year. (1,306) 5,483 209 26 7,142 1,728 17,358 211 82 oversupply issue. it’s buoyant, you tend to buy what Jul ‘12 5,335 6,641

westport  100.0% Blenheim  Jun ‘12 8,870 variance of 8,826 so far this year. r Westport Christchurch Timaru Oamaru Dunedin 95.5% “We’re looking at about 30,600 210 21

209 91 you can because you don’t know Aug ‘12 5,540 6,621 (1,081) 4,402 y t  6,208 1,686 19,044 “There was good buying in Japan 8500 hames 51.2% nelson  Jul64.9% ‘12 be 7,894 fixed. Daysthe with stock crank at hand has shaft pulley and key. application for rejection because trading as Great Motors in Glen

Invercargill Whangarei Auckland Hamilton Thames light commercials and we’re on 5,506 6,222 (716) 3,686 209 18

napier  34.1% 8,589 5,959 2,630 21,674 207 105 in March, and we saw high arrival what will be available next time. Sep ‘12 17% A rotorua  Aug52.0% ‘12 been steadily increasing from 78 in New Passenger Vehicle Sales by Make - 12 Tauranga Rotorua Gisborne Napier New 209 105 track for 112,000 or 113,000 new 5,688 6,867 (1,179) 2,507 211 Plymouth Sep ‘12 6,828 6,637 191 21,865 numbers in April, May and June. “Dealers also need to bear in Oct ‘12 January to 131 in October. November 2013 213 18 211 107 vehicle sales overall.” Nov ‘12 8,486 7,183 1,303 3,810 Wanganui Palmerston North Masterton Biggest decreases Oct ‘12 8,155 Vaeagi 7,336 819 took 22,684 it back on the He said heMake invoiced“The stockpile the occurs trader,more at mind it takes fourthe to six weeks faulty to New Passenger crankshaft Vehicle Sales pulley,by Model - Eden, to discharge its obligations Business confidence being Last year 90,754 units were Nov '13 (705) 3,105 215 14 new Used 6,484 2,469 25,153 212 119 Nov '12 +/- % Novget '13 stock from Japan.” Dec ‘12 6,414 7,119 November 2013 8000 Wellington Nelson Blenheim Greymouth Whangarei Nov ‘12 8,953 certain times of the year. Since Mkt Share 2013 total 2013 Mkt w  imported and there were 76,871 Finance anganui 27.7% westport  41.7% 26,867 211 128 high and strong regional Toyota Share Make ytd totalModel 72,837 78,311 (5,474) Auckland Hamilton Thames Tauranga Rotorua Dec ‘12 7,816 6,102 1,714 I came back into the industry in Larger operations, of say 300 Nov '13 Nov '12 Nov Mkt 41% gisborne  26.8% sales for a variance of 13,883. 1746 1190 +/- % 2013 2013 Mkt Masterton  20.0% sameTWO day andSAILINGS met Mreconomies T Li, PER in Aucklandthe and MONTHbelieved JAPAN the trader TO had NZ paid 46.7for 23.4% while breaching section six Shareof under that act. o 76,871 13,883 14670 total c timaru  ytd total 90,754 Holden 19.3% Toyota AVerAge dAShareyS t 3 23.7% timaru  12.4% 685 Corolla USed ImportS 850 wds o 1 673 626 SALeS per StoCk ber 20 1.8 9.2% 8102 2013 Imported 462 VAr35.5IANCe Sto8.4%Ck 7500 AVerAge dAyS Ford Days stock in nZ - UseD import cars 10.7% Toyota SoLd dAy5283 - ytd At 6.9%hANd NeW CArS k Days stock in nZ - new cars 618 596 RAV4 Imported VArIANCe StoCk SALeS per StoC 3.7 8.3% 289 80 261.3 2013 SoLd dAy - ytd At hANd 6519 8.6% Total stock at the end of December 2012 31053.9% 2521 3.3% Hyundai 180 572 Holden Commodore PassengeR Vehicle RegistRatiOns 180 LATEST SCHEDULE 624 -8.3 260 0.7 Used Vehicle RegistRatiOns 26,867 7.7% 6695 4,468 7,397171 52.0 (2,929) 3.5% 176 239 New versus used Total stock at the end of December 2012 Mazda 8.8% Mazda Jan ‘13 2399 3.2% North IslaNd versus south IslaNd 160 512 Cx-5 243 6 12% 238 104 160 485 5.6 8,247239 6,922 1,325 1,501 7000 Jan ‘13 5,355 7,385 (2,030) 24,837 6.9% 5447 Feb ‘13 141 69.5 3.2% 2013 10000 Hoegh Xiamen Nissan 7.2% Toyota 1989 243 2.6% 11 7000 223 117 Sepang Express Morning Miracle 140 382 yaris 8,852 7,581 1,271 2,772 Feb ‘13 7,027 Port 5,799 Calls 1,228 26,065 Liberty 281 35.9 Mar ‘13 227 140 5.1% 3342 267 -15.0 3.0% 244 24 6740 25,594 222 115V20 Suzuki 4.4% Apr ‘13 10,539 7,418 3,121 5,893 2235 2.9% 9000 Mar ‘13 6,329 6,800 (471) V9 V5 376 Suzuki Swift 6000 2013 V1120 405 -7.2 218 34 216 125 120 5.0% 4436 10,967 254 8,460 -14.2 2,507 8,400 250 Apr ‘13 7,391 5,908 1,483 27,077 Mitsubishi 5.8% May ‘13 2.9% 2750 3.6% Used Ford Payment 2012 Osaka 20 Oct 351 272 Mondeo 227 8,627 252 34 6500 8000 8545 1,082 28,159 214 132 30 Oct 15 Nov 100 29.0 4.7% Jun ‘13 8,089184 7,86298 protection 14% 5000 North Island May ‘13 7,429 6,347 100 29 Nov 3661 4.8% 87.8 2.5% 1201 New Honda Hyundai (1,006) 7,621 261 1.6% 29 7,542 509 28,668 220 130 310 312 Jul ‘13ix35 8,623 9,629 7962 Jun ‘13 8,051 stock of Days 80 -0.6 168 Nagoya 21 Oct 4.2% 2994 81 107.4 29 7000 stock of Days 3.9% 2.3% 7,608 263 New 4000 1,654 30,322 220 138 80 31 Oct 16 Nov Volkswagen Aug ‘13 8,635 8,648 (13) 1338 1.8% 6,769 AUTOFILE.CO.NZ - made30 Nov for dealersMitsubishi Jul ‘13 8,423 288 261 Lancer 2012 10.3 3.9% 168 262 29 34,559 220 157 60 3527 Sep ‘13 7,501 847,615 100.0 (114) 7,494 Aug ‘13 11,065 Yokohama 6,828 4,237 60 Kia 4.6% 2.3% 894 1.2% 6000 6000 3000 22 Oct 1 Nov 202 240 Toyota Camry 1,829 9,323 263 35 7,272 (266) 34,293 222 154 17 Nov 1 Dec -15.8 2.7%2013 Oct ‘13 10,374168 131 8,545 Sep ‘13 7,006 BMw 40 2563 3.4% 28.2 2.3% Used 40 172 Holden - - - - 1270 - 1.7% - 5000 2000 9,362 Auckland 7,962 1,400 35,693 226 158 178 -3.4 NovCaptiva ‘13 South Island Oct ‘13 7 Nov 17 Nov 2.3% 1861 135 319 - 13% 1805 - 4 Dec Subaru 20 2.4% - - -57.7 - 1.8% - - - - Register - - - 20 now at www.autofi19 Dec165le.co.nz2012 for INSIGHTDec ‘13 2039 2.7% Volkswagen Nov ‘13 153 7.8 Golf 4000 1000 2.2% 1645 86,295134 80,077 6,218 Wellington - - - - - 0 2.2% ytd total 103 30.1 5500 Dec Dec ‘13 - Audi 1.8% 1469

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J Ford Apr JuN S Lyttelton M 82 M A Feb Mar 2013Oct ‘13 predicted sales 82,380 16 Nov 29 Nov 56.1 1.7% Focus Jan 11 Dec Peugeot 29 Dec 1398 1.8% 114 212 -46.2 22% 108 1.5% 1429 1.9% 60 80.0 1.4% Honda Jazz Jeep 1001 1.3% 113 76 48.7 92 ATISTICS 1.5% 922 1.2% 65 SPONSORSHIP41.5 1.2% OF THE NEW AND USEDFord COMMERCIALKuga ST Used im Ssangy 775 1.0% 112 18 522.2 PORt PassengeR Vehicle RegistRatiOns by city ong 86 PAGES IS NOW AVAILABLE FOR YOUR BUSINESS 1.5% 952 1.3% aucklaNd, wellINgtoN, chrIstchurch 49 75.5 1.2% Mazda Mazda3 hamIltoN, taura Nga, duNedIN, PalmerstoN North TARGETED ADVERTISING SPACE Dodge 724 1.0% 109 151 -27.8 PORT TO DOOR SERVICE 64 1.5% 1537 2.0% 4500 4320 46 39.1 Toyota Aurion GENEROUS REWARDS For all enquiries0.9% contact478 Brian 0.6%on 021 455 775 or email brian@autofi le.co.nz107 600 Skoda 23 365.2 1.4% 9% 4000 INCLUDING:SHOULDN’T WE BE LOOKING AT YOUR BUSINESS? 63 56 12.5 Holden 447 0.6% 0.8% 654 Cruze New Passenger registrations - 2012-2013 PROGRAMME Lexus 0.9% 106 80 32.5 3500 500 Hamilton 54 1.4% 1925 2.5% 8500  44 22.7 0.7% Hyundai Santa Fe Auckland MPI Border inspection 508 0.7% 103 www.autofile.co.nz | 27 3000 Land Rover 261 -60.5 1.4% 495 Ship your motor vehicles on 51 22 131.8 1847 2.4% 400 0.7% 443 Honda Civic 8000 2500  Mini 0.6% 100 115 26 | www.autofile.co.nz -13.0 Insurance Odometer certifi cation Armacup vessels and you 44 43 1.3% 852 1.1% 16% Tauranga 2.3 0.6% Mitsubishi Outlander 2000 300 Chery 474 0.6% 97  34 118 -17.8 1.3% 7500 290 Digital Photography for prior sales in NZ can earn seamiles points for 21 61.9 Hyundai 1258 1.7% 1500 0.5% 351 i30

Vehicles soldVehicles Dunedin 0.5% 200 Alfa Romeo 95 103 -7.8 Christchurch 1185 soldVehicles 229 24 31 1.3% 1255 1000  -22.6 0.3% Nissan 1.6% 216 NZ Customs clearance air travel (only applicable to 182 0.2% Qashqai 7000 Great wall 93 106 -12.3 729 23 38 1.2% 500 100 Palmerston Nth -39.5 0.3% Toyota 884 1.2%  used imports) Fiat 211 0.3% Landcruiser Prado 87 Wellington Delivery Nationwide 21 38 128.9 6500 0 2 950.0 1.2% 557 0.7% 0 0.3% 142 Nissan x-Trail Renault 0.2% 86 52 ‘13  21 65.4 b ‘13 1.2% r ‘13 y ‘13 8 L ‘13

‘13 G ‘13 162.5 779 E Insurance 1.0% b ‘13 A r ‘13 A y ‘13 u 0.3% L ‘13 EP ‘13 u Ford Nov ‘12 Nov G ‘13

DEC ‘12 F JAN ‘13 6000 E APr ‘13 98 A J JuN S A Territory M u M A EP ‘13 Oct ‘13 u 0.1% Nov ‘12 Nov

DEC ‘12 F JAN ‘13 Volvo APr ‘13

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M A Oct ‘13 137 18 19 -39.4 1.1% MBI -5.3 0.2% Volkswagen 1188 1.6% Porsche 229 0.3% Tiguan 13 78 53 47.2 5500 11 18.2 1.0% 689 0.9% 43% 2012 0.2% 182 0.2% Hyundai Accent Citroen 77 29 12 16 -25.0 165.5 1.0% 0.2% 286 Honda 572 0.8% 5000 2013 Jaguar 0.4% CRV 71 PHONE 12 5 140.0 82 -13.4 1.0% 0800 ARMACUP (276 2287) or 09 303 3314 0.2% 128 Mazda 793 1.0% Jan Chrysler 0.2% Mazda6 Feb Mar Apr May Jun UK, Japanese and local vehicles. 10 13 70 82 -14.6 Jul Aug Sep Oct -23.1 0.1% 0.9% 960 1.3% Nov Dec Can-Am 120 0.2% Mazda Mazda2 EMAIL [email protected] 9 6 66 77 -14.3 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 55% 50.0 0.1% 0.9% 712 0.9% Finance available. Daihatsu 75 0.1% Ford Falcon 6 19 65 45 44.4 -68.4 0.1% 0.9% 835 1.1% www.armacup.com Aston Martin 258 0.3% Nissan Pathfinder The TRUSTED online wholesale trading site. 4 1 65 7 828.6 300.0 0.1% 0.9% 191 0.3% Maserati 25 0.0% Dodge Journey 4 2 100.0 64 46 39.1 0.1% 0.9% 476 0.6% Mahindra 14 0.0% Jeep Grand Cherokee 3 - 64 39 64.1 www. - 0.0% 6 0.9% 502 0.7% autoport.net 0800 7000 44 MG 0.0% Ssangyong Korando 2 0 200.0 63 36 75.0 20 | www.autofile.co.nz 0.0% 12 0.8% 480 0.6% Chrysler Jeep 0.0% Ford Fiesta YOUR FIRST CHOICE IN SHIPPING1 - 60 85 - 0.0% -29.4 0.8% Mclaren 1 0.0% Bmw 892 1.2% 1 116i 59 0 100.0 0.0% 13 353.8 0.8% Others 6 0.0% Holden 378 0.5% 3 5 Malibu 58 -40.0 0.0% - - 0.8% total 71 0.1% Others 334 0.4% 7453 6484 2254 14.9 100.0% 76062 2130 5.8 30.2% 100.0% total 25936 34.1% 7453 6484 14.9 100.0% 76062 100.0% Seal the deal with UDC. Ph 0800 500 832 or visit www.udc.co.nz Your fi rst choice in UDC Finance Limited lending criter automotive lending. ia applies. 34 | www.autofile.co.nz Ph 0800 500 832 or visit www.udc.co.nz

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www.autofile.co.nz | 35 The TRUSTED online h e wholesale trading site. Whangarei tAuckland Hamilton c Thames Taurangad Rotorua Gisborne Napier Newo Plymouth autoport.net Wanganuin Palmerston North Masterton Wellingtonu Nelson Blenheim Greymouth Whangarei Auckland n uHamilton Thames Tauranga Rotorua Gisborne Napier New Plymouth Wanganui Palmerston North Masterton t

o

Wellington Nelson Blenheim Greymouth Westport r

r Christchurch Timaru Oamaru Dunedin Invercargill

Total New Cars 7453 Whangarei Auckland Hamilton Thames y Total Used Cars 9360 2012: 6484  14.9% A Tauranga Rotorua Gisborne Napier New Plymouth 2012: 7183  30.3% Wanganui Palmerston North Masterton Wellington Nelson Blenheim Greymouth Whangarei AucklandNo Hamilton Thames Tauranga Rotorua3 vember 201 Whangarei Thames NEW: 128 2012: 109  17.4% NEW: 57 2012: 41  39.0% Used: 17 9 2012: 123  45.5% USED: 40 2012: 48  16.7%

Auckland Tauranga NEW: 3393 2012: 2733  24.1% NEW: 206 2012: 248  16.9% Used: 4646 2012: 3588  29.5% USED: 364 2012: 267  36.3% TWO SAILINGS PER MONTH JAPAN TO NZ Hamilton Rotorua NEW: 441 2012: 371  18.9% NEW: 39 2012: 115  66.1% Used: 546 2012: 415  31.6% USED: 87 2012: 53  64.2%

New Plymouth Gisborne LATEST SCHEDULE NEW: 113 2012: 114  0.9% NEW: 43 2012: 48  10.4% Used: 2012: 116  USED: 2012: 40  % Liberty Sepang Express Morning Miracle Liberty 146 25.9% 34 15.0 Port Calls Wanganui Napier V1 V10 V6 V2 NEW: 60 2012: 39  53.8% NEW: 190 2012: 173  9.8% Used: 51 2012: 43  18.6% USED: 158 2012: 128  23.4% Osaka 2 Dec 15 Dec 28 Dec 16 Jan

Palmerston North Masterton Nagoya 3 Dec 16 Dec 29 Dec 17 Jan NEW: 160 2012: 246  35.0% NEW: 43 2012: 52  17. 3 % Used: 234 2012: 171  36.8% USED: 35 2012: 33  6.1% Yokohama 4 Dec 17 Dec 30 Dec 18 Jan Wellington Auckland 19 Dec 3 Jan 16 Jan 7 Feb NEW: 584 2012: 558  4.7% USED: 749 2012: 584  28.3% Nelson Wellington 26 Dec 10 Jan 23 Jan 14 Feb NEW: 88 2012: 76  15.8% Used: 148 2012: 84  76.2% Lyttelton 29 Dec 12 Jan 7 Feb 22 Feb Blenheim Westport NEW: 53 2012: 31  71.0% NEW: 3 2012: 2  50.0% USED: 38 2012: 36  5.6% Used: 13 2012: 4  225.0% Christchurch Greymouth NEW: 1439 2012: 1135  26.8% PORT TO DOOR SERVICE GENEROUS REWARDS NEW: 18 2012: 12  50.0% USED: 1438 2012: 1119  28.5% INCLUDING: Used: 30 2012: 20  50.0% PROGRAMME Timaru NEW: 57 2012: 57  0%  MPI Border inspection Ship your motor vehicles on USED: 70 2012: 54  29.6%  Odometer certifi cation Armacup vessels and you Oamaru NEW: 18 2012: 19  5.3%  Digital Photography for prior sales in NZ can earn seamiles points for USED: 25 2012: 14  78.6% air travel (only applicable to  NZ Customs clearance Dunedin used imports) NEW: 215 2012: 178  20.8%  Delivery Nationwide USED: 251 2012: 181  38.7%  Insurance Invercargill NEW: 105 2012: 127  17. 3 % USED: 78 2012: 62  25.8%

PHONE 0800 ARMACUP (276 2287) or 09 303 3314 UK, Japanese and local vehicles. EMAIL [email protected] Finance available. www.armacup.com The TRUSTED online wholesale trading site. www.autoport.net 0800 7000 44 28 | www.autofile.co.nz YOUR FIRST CHOICE IN SHIPPING TWO SAILINGS PER MONTH JAPAN TO NZ

LATEST SCHEDULE Liberty Sepang Express Morning Miracle Liberty Port Calls V1 V10 V6 V2 Osaka 2 Dec 15 Dec 28 Dec 16 Jan Nagoya 3 Dec 16 Dec 29 Dec 17 Jan Yokohama 4 Dec 17 Dec 30 Dec 18 Jan Auckland 19 Dec 3 Jan 16 Jan 7 Feb Wellington 26 Dec 10 Jan 23 Jan 14 Feb Lyttelton 29 Dec 12 Jan 7 Feb 22 Feb

PORT TO DOOR SERVICE GENEROUS REWARDS INCLUDING: PROGRAMME  MPI Border inspection Ship your motor vehicles on  Odometer certifi cation Armacup vessels and you  Digital Photography for prior sales in NZ can earn seamiles points for air travel (only applicable to  NZ Customs clearance used imports)  Delivery Nationwide  Insurance

PHONE 0800 ARMACUP (276 2287) or 09 303 3314 EMAIL [email protected] www.armacup.com

YOUR FIRST CHOICE IN SHIPPINGwww.autofile.co.nz | 29 www.heiwa-auto.co.nz

Imported Passenger Vehicle Sales by Make - November 2013 Imported Passenger Vehicle Sales by Model - November 2013

Nov '13 2013 Mkt Nov Mkt 2013 2013 Mkt Make Nov '13 Nov '12 +/- % 2013 Total Make Model Nov '13 Nov '12 +/- % Mkt Share share Share Total share

Toyota 2237 1906 17.4 23.9% 22189 24.8% Nissan Tiida 638 565 12.9 6.8% 4105 4.6%

Nissan 2058 1545 33.2 22.0% 15998 17.9% Mazda Demio 480 306 56.9 5.1% 4252 4.8%

Mazda 1621 1210 34.0 17.3% 15278 17.1% Suzuki Swift 385 238 61.8 4.1% 4069 4.5%

Honda 874 691 26.5 9.3% 9251 10.3% Mazda Axela 340 333 2.1 3.6% 3905 4.4%

Suzuki 470 297 58.2 5.0% 4861 5.4% Honda Fit 324 172 88.4 3.5% 2970 3.3%

Subaru 377 292 29.1 4.0% 3975 4.4% Mazda Atenza 274 181 51.4 2.9% 2487 2.8%

Mitsubishi 347 273 27.1 3.7% 4013 4.5% Toyota Corolla 273 298 -8.4 2.9% 2997 3.4%

Volkswagen 290 183 58.5 3.1% 3021 3.4% Toyota Wish 247 161 53.4 2.6% 2175 2.4%

Bmw 278 171 62.6 3.0% 2827 3.2% Mazda Mpv 234 164 42.7 2.5% 2055 2.3%

Audi 177 123 43.9 1.9% 1757 2.0% Toyota Vitz 227 216 5.1 2.4% 2259 2.5%

Mercedes-Benz 152 77 97.4 1.6% 1379 1.5% Subaru Legacy 209 188 11.2 2.2% 2407 2.7%

Ford 113 106 6.6 1.2% 1120 1.3% Toyota Estima 200 155 29.0 2.1% 1367 1.5%

Volvo 49 30 63.3 0.5% 486 0.5% Nissan Note 192 154 24.7 2.1% 1390 1.6%

Chevrolet 45 47 -4.3 0.5% 614 0.7% Nissan March 189 123 53.7 2.0% 1568 1.8%

Jaguar 35 26 34.6 0.4% 301 0.3% Volkswagen Golf 168 108 55.6 1.8% 1729 1.9%

Land Rover 28 23 21.7 0.3% 317 0.4% Nissan Bluebird 165 121 36.4 1.8% 1563 1.7%

Lexus 25 10 150.0 0.3% 170 0.2% Nissan Wingroad 137 92 48.9 1.5% 994 1.1%

Daihatsu 23 11 109.1 0.2% 170 0.2% Honda Odyssey 126 116 8.6 1.3% 1442 1.6%

Hyundai 16 22 -27.3 0.2% 156 0.2% Toyota Ist 123 165 -25.5 1.3% 1703 1.9%

Holden 15 15 0.0 0.2% 181 0.2% Mazda Premacy 121 109 11.0 1.3% 1089 1.2%

Dodge 13 10 30.0 0.1% 109 0.1% Mitsubishi Outlander 120 76 57.9 1.3% 1513 1.7%

Porsche 13 11 18.2 0.1% 128 0.1% Mitsubishi Colt 110 87 26.4 1.2% 1153 1.3%

Mini 12 14 -14.3 0.1% 162 0.2% Nissan Teana 109 57 91.2 1.2% 997 1.1%

Peugeot 12 11 9.1 0.1% 120 0.1% Nissan Presage 108 87 24.1 1.2% 951 1.1%

Chrysler 9 3 200.0 0.1% 74 0.1% Toyota Auris 103 69 49.3 1.1% 946 1.1%

Smart 8 2 300.0 0.1% 19 0.0% Toyota Avensis 103 85 21.2 1.1% 993 1.1%

Renault 6 5 20.0 0.1% 76 0.1% Honda Stream 100 77 29.9 1.1% 960 1.1%

Cadillac 5 4 25.0 0.1% 31 0.0% Toyota Passo 91 38 139.5 1.0% 533 0.6%

Ferrari 5 2 150.0 0.1% 24 0.0% Honda Accord 85 98 -13.3 0.9% 1135 1.3%

Pontiac 5 6 -16.7 0.1% 34 0.0% Toyota Ipsum 79 82 -3.7 0.8% 895 1.0%

Alfa Romeo 4 7 -42.9 0.0% 32 0.0% Toyota Blade 71 48 47.9 0.8% 646 0.7%

Kia 4 4 0.0 0.0% 35 0.0% Nissan Murano 70 28 150.0 0.7% 580 0.6%

Jeep 3 9 -66.7 0.0% 59 0.1% Nissan Serena 70 38 84.2 0.7% 548 0.6%

Plymouth 3 0 300.0 0.0% 24 0.0% Mazda Verisa 68 43 58.1 0.7% 578 0.6%

Citroen 2 2 0.0 0.0% 23 0.0% Toyota Caldina 68 76 -10.5 0.7% 862 1.0%

Others 26 35 -25.7 0.3% 423 0.5% Others 2953 2229 32.5 31.5% 29621 33.1%

Total 9360 7183 30.3 100.0% 89437 100.0% Total 9360 7183 30.3 100.0% 89437 100.0%

Reece McKerrow Ph: 021 988 727 Greg Bardsley STRICTLY DEALER ONLY AND TRUE WHOLESALE Ph: 0279 363 595 www.heiwa-auto.co.nz

30 | www.autofile.co.nz www.heiwa-auto.co.nz Sales steer to smaller cars total of 9,360 used those areas has a wide choice and higher in the market and harder the country. That’s one of the good imported cars were sold in they’re more prepared to travel.” to get.” things with Trade Me – we have a November to make it the Campbell adds the local Jarvis says it’s difficult picking countrywide audience instead of Asecond best month of the year. market is constantly changing a pattern about where the market just a local one. Registrations were ahead of and “there’s no easy street” for is heading because October and “People are fussy when it comes the same month last year by 2,177 vehicle sales – they just have to November have been some of his to buying because purchases are units and up by 30 per cent. be top quality – while many of busiest months in the past. often decided before they come Year-to-date sales are up 18,245 the trade-ins at dealerships are “We had a very good September onto the yard and they’ve decided units, or 26 per cent, with 2013 set coming from Tauranga’s older and it was one of the best months what they are willing to pay.” to be the strongest year for used community. in four years. We’ve gone from a With the likes of Nissan selling imported car sales since 2007. “They are trading top-quality booming month to a quiet period.” new cars with low-rate deals on Kiwis seem to be favouring vehicles that have been serviced Jarvis believes many dealers finance, “you know margins are smaller four-cylindered cars in this and looked after, but utes are hard have been sacrificing margins for being cut but someone sees it and part of the market. to import and quite pricey. My turnover. thinks, ‘I’ll have some of that’. The most popular individual market is less than $20,000.” “At the end of the day, no “Buyers are probably just model last month was Nissan’s Shaun Jarvis, managing one makes any money when this paying for such deals on the cost Tiida with 638 sales, followed by director of Dunedin Car Company, happens and a lot of deals are of cars. That can only be done the Mazda Demio on 480 units and with new cars because they have Suzuki’s Swift on 385. Used Import Passenger Registrations - 2012-2013 set prices.” Used imported commercial Lambert describes selling 10000 vehicles followed suit to also second-hand cars as “all different” record their second best month 9500 so it’s hard to compare the two. for the year. 9000 “If I sell finance, the minimum Sales of 621 were 287 – or 86 I can get away with is about 12 8500 per cent – ahead of November per cent, while one thing that has 2012. So far this year, they are 8000 helped to keep us going over the up by 2,344 units, or 74 per cent, 7500 past 25 years is being open to meaning 2013 will be the strongest buying everything.” year for the sector since 2008. 7000 Overall though, the business is Many industry segments are 6500 2013 “doing alright” and “year to date on-track to reach levels not seen 2012 we’re doing the same numbers this 6000 for some time. While the winners year as last year”. are shifting around a bit each 5500 Graeme Macdonald, chairman month, there are overall gains Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec of the North Island branch of the across virtually every sector. Imported Motor Vehicle Industry New and used imports are told Autofile it was the worst done for the sake of cash turnover. Association, says auction houses recording solid improvements, November he has seen since 1999. To me, you can’t run of business if changing the way they operate to which gives reason to be optimistic His business specialises in New you’re not making a dollar.” become more retail focused has about the months ahead. Zealand-new priced from $6,000 to On the bright side, he says had a bearing on the industry. Bryce Campbell, director $25,000 and his stock ranges from genuine inquiry is picking up. He feels this has been especially of Bryce Campbell Car Sales in small cars to large SUVs. Would-be buyers don’t seem like the case since Turners introduced Tauranga, says “cold walk-ins” are Jarvis feels last month’s tyre-kickers and finance take-up its “buy now” system. down. Buyers are researching disappointing figures were probably has generally improved as well. “Everyone’s working in online first and his website is because the stock bought for “When buying in the past, there the same marketplace,” says attracting customers from across November was $12,000-plus. used to be ports of call, such as Macdonald. “The auction model the country. “Most buyers were looking for yards and franchises and going is just one of the tools we have “In the past fortnight, we’ve cars in that $8,000 bracket so the down to Auckland once a week,” towards finding an end user. had two buyers from Whangarei, higher end dried up,” he says. “Up says Bryan Lambert, of Allkars Sales “It sits among car warehouses, two from Auckland and one from until now, I haven’t had a problem Ltd in Whangarei. the internet, direct selling and the Hamilton,” he says. “Everyone in buying stock. It’s there but it’s just “We now do business all over bricks-and-mortar approach.”

Reece McKerrow Ph: 021 988 727 Greg Bardsley STRICTLY DEALER ONLY AND TRUE WHOLESALE Ph: 0279 363 595 www.heiwa-auto.co.nz

www.autofile.co.nz | 31 www.heiwa-auto.co.nz 100k barrier to be breached he number of used month compared to 297 in May. people were saving for Christmas.” in Tauranga, says his business has passenger vehicles Australia wasn’t far behind That said, the market has been seen a swing towards new cars. crossing the border this with 205 imports, or eight more picking up in December. The strong “Prices in Japan are a bit yearT will probably be about 30 than in October, while the US on dollar is helping bolster the yard’s higher and the emissions per cent more than in 2012. 132 and Singapore with 22 also stock, with the face-lifted Subaru standards on imports have made November was the biggest posted annual highs. Legacy of 2006-07 and 2006 BMWs it harder too.” month of 2013, with 11,184 units Imports from Japan made five some of the cars imported. Despite the issues with imported beating the previous figures – 10,516 – for the third Mcdermott doesn’t feel the importing from Japan, its high of 10,967 in May. time, ahead of 10,402 in May and high cross-rate between the Kiwi monthly market share is currently The running total for arrivals 10,006 in April. dollar and the yen is pushing up standing at 94 per cent, which is this year now stands at 97,469, The year-to-date total from prices in Japan. “If you’re shopping up by 1.4 per cent over 2012. with the annual figure set to Japan is now 91,621 units well, you won’t notice them.” Used imports from the UK break the 100,000 barrier. compared to 2012’s full-year Bryan Lambert, of Allkars have dropped from a market This year will return the aggregate of 67,442. Sales Ltd in Whangarei, says: “We share of 3.7 per cent in 2012 to highest annual total since 2007 However, trade in used imports haven’t gone to Japan to buy, but 2.5 per cent so far in 2013. This when 125,757 used passenger has been mixed according to some we do that through an agent and year’s total stands at 2,651 units vehicles were imported, while dealers contacted by Autofile. that’s a good system for us. compared to 2,730 in 2012. 2013 will end about one-third Antoni Mcdermott, of “Lately, the stock hasn’t been Vehicles coming across the ahead of 2012’s total of 72,239. Universal Imports in Grey Lynn, quite right. The 2004/05 stuff is ditch amounted to 1,199 last year Out of five source nations Auckland, describes November as hard to buy cheaply enough to and stand at 1,761 for this year. monitored, only the UK failed to “pretty average”. sell and you have to watch deals Australia’s current share of the return its best monthly total of He says: “The Warehouse got on new cars for sale here.” market is 1.8 per cent, up by 0.2 the year – 283 units arrived last a boost from people’s money or Mike Sheaff, of Sheaff Vehicles per cent from 2012. Us ed import passenger vehicles arrivals 11000 10000 9000 8000 7000 6000 2010 5000 2013 4000 2011 3000 2012 2000 2009

JAN FEB MAR APR MAY JUN JUL Aug Sept Oct Nov Dec

Used Import Passenger Vehicles By Country Of Export

Country of 2013 2012 Export Monthly 2012 Market JAN ’13 Feb ’13 Mar ’13 APr ’13 May ’13 Jun ’13 Jul ’13 Aug ’13 Sep ’13 Oct ’13 NOV ’13 2013 TOTAL Mrkt Share TOTAL Share Australia 110 122 157 176 171 118 196 167 148 197 205 1761 1.8% 1199 1.6%

Great Britain 281 191 194 221 297 206 240 263 237 238 283 2651 2.5% 2730 3.7%

Japan 3939 7810 8401 10006 10402 7654 8048 8074 6974 9801 10516 91621 94.0% 67442 92.6%

Singapore 11 14 6 8 9 9 17 14 10 9 22 129 0.2% 154 0.2%

Usa 94 89 83 106 63 81 96 99 113 115 132 1071 1.2% 976 1.3%

Other countries 33 21 11 22 25 21 26 18 19 14 26 236 0.2% 336 0.5% Total 4468 8247 8852 10539 10967 8089 8623 8635 7501 10374 11184 97469 100.0% 72837 100.0%

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32 | www.autofile.co.nz Proud to sponsor the SecondHand Car Sales Statistics Stock shortage affects NZ-new ealer-to-public “Over the past year, we’ve been per cent increase in October and a cent, compared to November 2012. transactions recovered strong and our past quarters have 7.4 per cent rise last month, with the This was an increase on October’s slightly in November been pretty consistent,” says Paddy. latter amounting to 437 sales. sales by 35 units. Dafter dropping in October, with just “We haven’t had a big or low month.” Michael Mason, dealer principal Antoni Mcdermott, of Universal 21 more vehicles sold last month. He believes dealers have been of Southern Automobiles, has Vehicles in Grey Lynn, hopes next There were 17,448 dealer-to- increasing stock before Christmas, recently returned to the industry year will remain strong. “But I public sales, up by 3.8 per cent which may be causing price after a stint in real estate. don’t have a crystal ball. With this compared to November 2012, increases and shortages. He says the good weather industry you never know what while trade-ins increased by 2.7 “Stock is hard to find across around Invercargill has helped you’re going to get.” per cent to 12,618 units. the board and auction prices have farmers get extra work done and Job losses in mining are Some car dealers contacted by gone ballistic,” says Paddy. boost yard sales. continuing to take their toll on the Autofile are still recovering from that “It’s that time of year when “There’s always demand for used vehicle market in Greymouth. drop in custom a few months ago. dealers are looking for extra stock. good late-model used vehicles. Dealer-to-public sales were John Paddy, of Mainly Cars There’s such a big shortage of cars We’re doing probably 40 per cent down by 30.5 per cent, the in Palmerston North, describes for our end of the market, which is used balanced with new.” country’s biggest percentage drop. October as “incredibly quiet” – less than $8,000. Mason points out that the November 2012’s total of 118 sentiments that coincided with “There are less and less cars number of trades has failed to compared to 82 last month. a six per cent drop in the city’s on the road, and vehicles get keep up with demand for used Oamaru gained most last sales when compared to the same damaged or wear themselves out.” vehicles, so he has been buying month – up from 71 to 97 for a month in 2012. Despite sales drops in some New Zealand-new stock from 36.6 per cent increase. Wanganui But the region picked up in regions, Invercargill continues to around the country. came second on 20.9 per cent and November, with registrations up by return strong figures. Auckland’s used vehicle market 197 trader-to-public sales, up by 30 on the previous month. Dealer-to-public sales saw an 8.5 remained buoyant – up by 8.5 per 163 units.

Secondhand car sales - November 2013

Dealer-To-Public Public-To-Public Public-To-Dealer Nov '13 Nov '12 +/- % MARKET SHARE Nov '13 Nov '12 +/- % Nov '13 Nov '12 +/- % Whangarei 566 583 -2.9 3.24 1626 1611 0.9 279 284 -1.8 Auckland 5772 5319 8.5 33.08 13413 13260 1.2 4283 4201 2.0 Hamilton 1378 1371 0.5 7.90 3088 2844 8.6 1091 1139 -4.2 Thames 213 210 1.4 1.22 467 448 4.2 92 98 -6.1 Tauranga 928 934 -0.6 5.32 1790 1834 -2.4 579 661 -12.4 Rotorua 284 253 12.3 1.63 612 676 -9.5 141 134 5.2 Gisborne 182 154 18.2 1.04 362 368 -1.6 100 99 1.0 Napier 544 537 1.3 3.12 1319 1314 0.4 426 375 13.6 New Plymouth 466 440 5.9 2.67 953 941 1.3 287 244 17.6 Wanganui 197 163 20.9 1.13 423 401 5.5 116 113 2.7 Palmerston North 818 811 0.9 4.69 1468 1555 -5.6 767 671 14.3 Masterton 156 163 -4.3 0.89 343 311 10.3 100 101 -1.0 Wellington 1454 1463 -0.6 8.33 2605 2717 -4.1 1173 1217 -3.6 Nelson 272 317 -14.2 1.56 895 917 -2.4 221 205 7.8 Blenheim 196 164 19.5 1.12 366 331 10.6 116 96 20.8 Greymouth 82 118 -30.5 0.47 227 212 7.1 48 64 -25.0 Westport 23 24 -4.2 0.13 89 115 -22.6 1 - - Christchurch 2440 2360 3.4 13.98 4865 4708 3.3 1784 1671 6.8 Timaru 280 283 -1.1 1.60 494 522 -5.4 176 149 18.1 Oamaru 97 71 36.6 0.56 202 172 17.4 25 34 -26.5 Dunedin 663 668 -0.7 3.80 1582 1574 0.5 485 435 11.5 Invercargill 437 407 7.4 2.50 951 941 1.1 328 298 10.1 NZ total 17448 16813 3.8 100.00 38140 37772 1.0 12618 12289 2.7

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www.autofile.co.nz | 33 New Passenger Vehicle Sales by Make - November 2013 New Passenger Vehicle Sales by Model - November 2013

Nov '13 2013 Mkt Nov Mkt 2013 2013 Mkt Make Nov '13 Nov '12 +/- % 2013 Total Make Model Nov '13 Nov '12 +/- % Mkt Share share Share Total share Toyota 1746 1190 46.7 23.4% 14670 19.3% Toyota Corolla 626 462 35.5 8.4% 5283 6.9% Holden 685 673 1.8 9.2% 8102 10.7% Toyota Rav4 289 80 261.3 3.9% 2521 3.3% Ford 618 596 3.7 8.3% 6519 8.6% Holden Commodore 260 171 52.0 3.5% 2399 3.2% Hyundai 572 624 -8.3 7.7% 6695 8.8% Mazda Cx-5 239 141 69.5 3.2% 1989 2.6% Mazda 512 485 5.6 6.9% 5447 7.2% Toyota Yaris 227 267 -15.0 3.0% 2235 2.9% Nissan 382 281 35.9 5.1% 3342 4.4% Suzuki Swift 218 254 -14.2 2.9% 2750 3.6% Suzuki 376 405 -7.2 5.0% 4436 5.8% Ford Mondeo 184 98 87.8 2.5% 1201 1.6% Mitsubishi 351 272 29.0 4.7% 3661 4.8% Hyundai ix35 168 81 107.4 2.3% 1338 1.8% Honda 310 312 -0.6 4.2% 2994 3.9% Mitsubishi Lancer 168 84 100.0 2.3% 894 1.2% Volkswagen 288 261 10.3 3.9% 3527 4.6% Toyota Camry 168 131 28.2 2.3% 1270 1.7% Kia 202 240 -15.8 2.7% 2563 3.4% Holden Captiva 135 319 -57.7 1.8% 2039 2.7% Bmw 172 178 -3.4 2.3% 1861 2.4% Volkswagen Golf 134 103 30.1 1.8% 1469 1.9% Subaru 165 153 7.8 2.2% 1645 2.2% Toyota Highlander 118 79 49.4 1.6% 1092 1.4% Audi 163 150 8.7 2.2% 1748 2.3% Ford Focus 114 212 -46.2 1.5% 1429 1.9% Mercedes-Benz 128 82 56.1 1.7% 1398 1.8% Honda Jazz 113 76 48.7 1.5% 922 1.2% Peugeot 108 60 80.0 1.4% 1001 1.3% Ford Kuga 112 18 522.2 1.5% 952 1.3% Jeep 92 65 41.5 1.2% 775 1.0% Mazda Mazda3 109 151 -27.8 1.5% 1537 2.0% Ssangyong 86 49 75.5 1.2% 724 1.0% Toyota Aurion 107 23 365.2 1.4% 447 0.6% Dodge 64 46 39.1 0.9% 478 0.6% Holden Cruze 106 80 32.5 1.4% 1925 2.5% Skoda 63 56 12.5 0.8% 654 0.9% Hyundai Santa Fe 103 261 -60.5 1.4% 1847 2.4% Lexus 54 44 22.7 0.7% 508 0.7% Honda Civic 100 115 -13.0 1.3% 852 1.1% Land Rover 51 22 131.8 0.7% 443 0.6% Mitsubishi Outlander 97 118 -17.8 1.3% 1258 1.7% Mini 44 43 2.3 0.6% 474 0.6% Hyundai i30 95 103 -7.8 1.3% 1255 1.6% Chery 34 21 61.9 0.5% 351 0.5% Nissan Qashqai 93 106 -12.3 1.2% 884 1.2% Alfa Romeo 24 31 -22.6 0.3% 182 0.2% Toyota Land Cruiser Prado 87 38 128.9 1.2% 557 0.7% Great Wall 23 38 -39.5 0.3% 211 0.3% Nissan X-Trail 86 52 65.4 1.2% 779 1.0% Fiat 21 2 950.0 0.3% 142 0.2% Ford Territory 83 137 -39.4 1.1% 1188 1.6% Renault 21 8 162.5 0.3% 98 0.1% Volkswagen Tiguan 78 53 47.2 1.0% 689 0.9% Volvo 18 19 -5.3 0.2% 229 0.3% Hyundai Accent 77 29 165.5 1.0% 572 0.8% Porsche 13 11 18.2 0.2% 182 0.2% Honda Cr-v 71 82 -13.4 1.0% 793 1.0% Citroen 12 16 -25.0 0.2% 286 0.4% Jaguar 12 5 140.0 0.2% 128 0.2% Mazda Mazda6 70 82 -14.6 0.9% 960 1.3% Chrysler 10 13 -23.1 0.1% 120 0.2% Mazda Mazda2 66 77 -14.3 0.9% 712 0.9% Can-Am 9 6 50.0 0.1% 75 0.1% Ford Falcon 65 45 44.4 0.9% 835 1.1% Daihatsu 6 19 -68.4 0.1% 258 0.3% Nissan Pathfinder 65 7 828.6 0.9% 191 0.3% Aston Martin 4 1 300.0 0.1% 25 0.0% Dodge Journey 64 46 39.1 0.9% 476 0.6% Maserati 4 2 100.0 0.1% 14 0.0% Jeep Grand Cherokee 64 39 64.1 0.9% 502 0.7% Mahindra 3 - - 0.0% 6 0.0% Ssangyong Korando 63 36 75.0 0.8% 480 0.6% Mg 2 0 200.0 0.0% 12 0.0% Ford Fiesta 60 85 -29.4 0.8% 892 1.2% Chrysler Jeep 1 - - 0.0% 1 0.0% Bmw 116i 59 13 353.8 0.8% 378 0.5% Mclaren 1 0 100.0 0.0% 6 0.0% Holden Malibu 58 -- 0.8% 334 0.4% Others 3 5 -40.0 0.0% 71 0.1% Others 2254 2130 5.8 30.2% 25936 34.1% Total 7453 6484 14.9 100.0% 76062 100.0% Total 7453 6484 14.9 100.0% 76062 100.0%

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34 | www.autofile.co.nz R ecord sales year on cards ovember was huge for out prices meant commercial sales going along like a rocket, but Honda has been “bossing along” new vehicle registrations, sales remained strong I wonder what the figures show,” with sales reaching targets due with 10,388 sales throughout last month. he says. “Perhaps there are a lot of to the marque benefiting from a Ncompared to 8,581 in the same Sales of the marque’s signature pre-registrations and rentals, but good, loyal customer base. month of last year. class vehicles are heading for we don’t get involved in them. “The Jazz is our biggest seller More new vehicles have now a record year, while Mackenzie “With Nissan we’re towards the while the CR-V is in a segment been sold than for all of 2012 – says more used units were sold bottom of wheel with the Navara we used to have pretty much to 104,408 so far in 2013 compared to compared to new at the Albany- because there are so many new ourselves, so we have to work hard 100,795 last year. based franchise. models it’s up against, but the on that,” explains Southey. “That Toyota remained as the overall He says the business, which has pricing on it is still good.” said, the current model’s a nice unit. market leader in November with twice won Toyota’s dealership of Southey says the marque has “The sedans are paying for it a 24.4 per cent market share and the year award, has a key point of some exciting new stock coming in, bit, but the Civic hatch is having 2,535 units. Ford was second on difference from Auckland’s other with the Qashqai and Pulsar being good sales and the Accord is up 11 per cent with 1,146 sales and franchises in “being out in the “very good” as has inquiry on the there with everything else. Holden came third with 9.2 per country, outside the concrete jungle”. new Pathfinder and its automatic. “Overall, we would always like cent and 952 units. Mackenzie is also excited about “The Qashqai, as a two-wheel- to be selling more but as long as Year-to-date passenger car sales growth in areas north of Auckland, drive SUV, is performing quite we’re getting our market, that’s were up 7.5 per cent on the same especially Orewa and Silverdale. surprisingly and older folk are pretty much where we’re at. At the period of last year with 7,453 units moment, I would say the market sold last month, which was the New Passenger Registrations - 2012-2013 isn’t as buoyant at it was.” highest November total since 1984. 8500 Meanwhile, Tony Alexander, the The Motor Industry Association BNZ’s chief economist, says it’s “hard is predicting that if strong sales 8000 to imagine a more mixed set of of commercial vehicles continue comments” in the automotive sector, 7500 this month, it’s likely the market with companies reporting business will see its biggest sales year since 7000 as going one way or the other. 1981 when the statistics started to In his latest monthly confidence be collated. 6500 survey, he says 69 per cent of Last month, Toyota secured the 577 respondents are expecting largest market share of passenger 6000 the economy to be in a better car registrations at 23.4 per cent 2012 condition in a year’s time, which is 5500 and 1,746 units, as reported first on 2013 up by 37 per cent compared to 12 www.autofile.co.nz. months ago. 5000 Holden came second with a 9.2 One car dealer says “new utes Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec per cent share, or 685 units, while and SUVs continue to sell well Ford was third with 8.3 per cent with used vehicles at best steady”, and 618 units. “Staffing is still hard, particularly heading to it,” he told Autofile. while another describes trade as The Corolla was the top-selling getting technicians,” he says. “SUV sales have been very “fantastic”. passenger model with eight per “Staffing in general isn’t easy and good over the past couple of “We’re having the best year cent market share and 626 units. we’re looking long term in bringing years, so the Qashqai has come at since 2007 with solid levels of It was followed by Toyota’s RAV4 in apprentice sales people.” the right time.” inquiry on new and used,” adds a on four per cent with Holden’s Despite the national statistics, A lot of old Pulsar owners are Bay of Plenty franchise. Commodore third and just one not all franchises contacted by coming back for the new model, Another says business is percentage point behind. Autofile this year have reported which Southey is pleased to have “terrible and we’ve never had it Andrew Mackenzie, chief trade mirroring the headline figures. instead of relying on the old Tiida. this bad”, and when interest rates executive officer of Albany Toyota, Roger Southey, dealer principal of “The Pulsar has been going rise “this will increase cost of reports a good November with Southey’s Auto World in Masterton, well, both the sedan and doing deals”. 142 sales overall – predominately says business has been “a bit patchy” hatchback, but it’s the Navara passenger cars and SUVs. with Nissan and Honda. that’s been a bit slower than you Log onto www.autofile.co.nz The Hilux’s facelift and run- “We’re reading about new car need in a rural area.” for the full story on BNZ’s survey Your fi rst choice in automotive lending.

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www.autofile.co.nz | 35 Passenger Car Sales by Private/Business split (INCLUDES SUVs) Make Private % Private Business % Business Total BMW extends its Alfa Romeo 9 37.5 15 62.5 24

Aston Martin 2 66.7 1 33.3 3 Audi 70 43.2 92 56.8 162 lead at the top BMW 81 47.4 90 52.6 171 he sales figures for November were buoyed by the launch of the Chery 15 44.1 19 55.9 34 show BMW New Zealand has all-new X5, which is the world’s Chrysler 5 50.0 5 50.0 10 further extended its lead at most popular premium sport Citroen 5 41.7 7 58.3 12 Tthe top of the ladder in the premium activity vehicle. automotive segment. “The X5 is the quintessential Daihatsu 4 66.7 2 33.3 6 The marque achieved 171 Swiss army knife of the automotive Dodge 38 59.4 26 40.6 64 registrations for the month and, world and Kiwis love the possibilities Fiat 12 57.1 9 42.9 21 compared with the same time last it’s able to provide,” says Englert. Ford 148 23.9 470 76.1 618 year, sales of its new models are up “Thanks to strong forward 18.5 per cent. orders, I anticipate it will continue Great Wall 18 78.3 5 21.7 23 Nina Englert, managing director to be an unparalleled sales success.” Holden 202 29.3 487 70.7 689 of BMW NZ, says the statistics show Audi pushed Mercedes-Benz Honda 214 69.5 94 30.5 308 that Kiwis’ appetites for “attractive, into third place in the sector last Hyundai 155 27.1 417 72.9 572 highly specified and dynamically month. Audi sold 162 cars, of superior new models have never which 92 – or 56.8 per cent – were Jaguar 7 70.0 3 30.0 10 been stronger”. business transactions. Jeep 39 42.4 53 57.6 92 She says: “Our line-up is without There were 123 Mercedes sold in Kia 66 32.7 136 67.3 202 peer and model for model can’t be November and 54.5 per cent – or 67 matched. I’m proud there’s such a Land Rover 19 37.3 32 62.7 51 units – were bought by businesses. strong product variety available The overall best-selling marque of Lexus 27 50.0 27 50.0 54 ranging from the sub-$50,000 1 the month was Toyota. It sold 1,745 Lotus 1 100.0 0 0.0 1 Series through to the xDrives and units, which was more than double Maserati 3 75.0 1 25.0 4 our M cars.” the total of its closest rival, Holden. Englert says the advertised price Of that total, 84.3 per cent of its Mazda 159 31.1 353 68.9 512 of all new BMW models for sale transactions – or 1,471 vehicles – Mercedes-Benz 56 45.5 67 54.5 123 locally is the final transaction price were made in the business sector. Mini 14 31.8 30 68.2 44 – and this is finding traction in both Holden sold 689 units during Mitsubishi 228 65.0 123 35.0 351 the business and private markets. November, with 70.7 per cent being Out of BMW’s 171 passenger business registrations, while Ford Nissan 194 50.9 187 49.1 381 cars and SUVs sold last month, came third on 618 sales, with 23.9 Peugeot 70 64.8 38 35.2 108 the marque had the closet split of per cent being private transactions. Porsche 5 38.5 8 61.5 13 private-business registrations. Hyundai on 572 sales and Renault 7 33.3 14 66.7 21 Private registrations came in at Mazda on 512 completed the top 81 units or 47.4 per cent of its total. five in a market that returned a Skoda 20 31.7 43 68.3 63 “All on-road costs, including total of 7,420 last month and 64.8 SsangYong 29 34.1 56 65.9 85 10,000km of road-user charges per cent were to businesses. Subaru 62 37.6 103 62.4 165 in the case of our diesel-powered Toyota isn’t having it all its

Suzuki 205 54.5 171 45.5 376 models, are included in the list own way in the new commercials price,” Englert explains. market, however. Toyota 274 15.7 1471 84.3 1745 “This drive-away price promise Year to date, the Hilux is the Volkswagen 136 48.4 145 51.6 281 provides greater transparency for top-selling ute on 4,583 units Volvo 13 72.2 5 27.8 18 our customers and means there and it’s being closely followed aren’t any financial surprises when Other 0 0.0 3 100.0 3 by Ford Ranger’s on 4,352 – they drive their new vehicle for although it’s unlikely the blue Total 2612 35.2 4808 64.8 7420 the first time.” oval will be able to overturn that *Business sales include rental and government sales, and the totals include passenger cars and SUVs. SOURCE: MIA BMW’s November sales figures lead by the end of 2013.

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36 | www.autofile.co.nz Commercials record big rise total of 2,935 new by 46.9 per cent, private sales went He says the Hilux’s facelift has Christchurch, says the Colorado commercial vehicles were up by 39.4 per cent and business resulted in a diagonal belt for the and Captiva still remain strong, sold last month, which registrations rose by 28.6 per cent middle passenger being fitted in while the ute is finding a lot of Awas the highest November total over the same year-to-date periods. order to gain five ANCAP stars, which favour through its size. since records started in 1981. Roger Southey, of Southey’s is important in the increasingly “The Colorado is a big truck, If strong commercial sales are Auto World in Masterton, says: “The safety-conscious market. “The but not super big, and it’s not as seen again in December, the overall Navara is a good ute and it has product is much stronger than a lot high as Mazda’s BT-50 or the Ford new vehicle market could have its performed really well for us. of people give it credit for.” Ranger. best-ever annual tally. “There are now some fancy new Rey McCone, dealer principal “It’s competitive in the The total number of all new things on the market and we have of Canterbury Mazda, describes performance stakes and its price vehicles sold in November came to to fight that a bit. But people cannot the new commercials market point represents good value.” 10,388. This brought the year-to- get enough of the V6 diesel. They in Christchurch as “extremely Toyota had the largest November date total to 104,408. are thrilled with its towing, loading competitive” with BT-50 sales market share for commercial sales Last month, light commercial and all-round performance.” “going quite well”. with 789 vehicles or 26.9 per cent. Its vehicle registrations were up by Craig McDermid, chief The dealership has just been Hilux was also the top-selling model 41.8 per cent compared to the same executive officer of Blenheim offering good deals on the ute and – 585 units represented a 20 per cent month of 2012 – 2,539 units versus Toyota, says: “Commercial vehicles with so many offers going on, he market share. 1,791. Year-to-date sales are 28 per always dominate the market, but says it’s essential to be in that part It was followed by Ford’s Ranger cent ahead over the same period in the marques have been more of the market. with 16 per cent and 482 units and 2012 – 24,835 compared to 19,363. competitive than I’ve seen in my Steve Grenfell, dealer principal the Holden Colorado at nine per Sales to rental companies jumped two-plus decades in the industry.” of Blackwalls Motor Group in cent market share on 255 units.

NEW VEHICLE SALES BY BUYER TYPE - November 2013 NEW VEHICLE MARKET SEGMENTATION - November 2013

Nov '13 Nov '12 Mth % 2013 YTD 2012 YTD % YTD Nov '13 Nov '12 Mth% diff 2013 YTD 2012 YTD % YTD Passenger 4,683 4,051 15.6 47,695 46,118 3.4 Passenger 4,683 4,051 15.6 47,695 46,118 3.4 Private 1,547 1,528 1.2 17,376 15,996 8.6 SUV 2,737 2,414 13.4 28,045 24,191 15.9 Business 1,844 1,810 1.9 21,122 21,339 -1.0 Light Commercial 2,539 1,791 41.8 24,835 19,363 28.3 Gov’t 108 205 -47.3 2,146 2,684 -20.0 Heavy Commercial 354 274 29.2 3,344 2,670 25.2 Rental 1,184 508 133.1 7,051 6,099 15.6 Other 75 44 70.5 489 488 0.2 Total market 10,388 8,574 21.2 104,408 92,830 12.5 SUV 2,737 2,414 13.4 28,045 24,191 15.9 Private 1,065 793 34.3 10,309 8,355 23.4 Light 1,185 1,149 3.1 13,721 12,894 6.4 Business 1,242 1,322 -6.1 15,038 13,132 14.5 Small 1,921 1,686 13.9 19,772 19,042 3.8 Gov’t 53 76 -30.3 559 601 -7.0 Medium 789 653 20.8 7,313 7,017 4.2 Rental 377 223 69.1 2,139 2,103 1.7 Large 519 319 62.7 4,588 4,884 -6.1 Light Commercial 2,539 1,791 41.8 24,835 19,363 28.3 Upper Large 27 21 28.6 253 235 7.7 Private 572 328 74.4 5,202 3,731 39.4 People Movers 152 116 31.0 921 885 4.1 Business 1,741 1,318 32.1 17,610 13,695 28.6 Sports 90 107 -15.9 1,127 1,161 -2.9 Gov’t 84 102 -17.6 1,249 1,410 -11.4 SUV Small 679 555 22.3 6,301 5,145 22.5 Rental 142 43 230.2 774 527 46.9 SUV Medium 1,179 791 49.1 11,585 8,580 35.0 Sub Total 9,959 8,256 20.6 100,575 89,672 12.2 SUV Large 833 1,026 -18.8 9,742 10,129 -3.8 Private 3,184 2,649 20.2 32,887 28,082 17.1 SUV Upper Large 46 42 9.5 417 337 23.7 Business 4,827 4,450 8.5 53,770 48,166 11.6 Light Buses 40 64 -37.5 441 411 7.3 Gov’t 245 383 -36.0 3,954 4,695 -15.8 Vans 507 359 41.2 4,884 4,422 10.4 Rental 1,703 774 120.0 9,964 8,729 14.1 Pick Up/Chassis Cab 4x2 692 475 45.7 7,280 4,941 47.3 Pick Up/Chassis Cab 4x4 1,300 893 45.6 12,230 9,589 27.5 Heavy Commercial 354 274 29.2 3,344 2,670 25.2 Heavy Commercial 354 274 29.2 3,344 2,670 25.2 Other 75 44 70.5 489 488 0.2 Other 75 44 70.5 489 488 0.2 Total 10,388 8,574 21.2 104,408 92,830 12.5 Total market 10,388 8,574 21.2 104,408 92,830 12.5 Your fi rst choice in automotive lending.

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www.autofile.co.nz | 37 commercial sales

New Commercial Sales by Make - November 2013 New Commercial Sales by Model - November 2013

Nov '13 2013 2013 Nov '13 2013 2013 Make Nov '13 Nov '12 +/- % Make Model Nov '13 Nov '12 +/- % Mkt Share Full Year Mkt share Mkt Share Full Year Mkt share Toyota 789 578 36.5 26.9% 6938 24.4% Toyota Hilux 585 350 67.1 19.9% 4588 16.1% Ford 528 231 128.6 18.0% 5090 17.9% Ford Ranger 482 184 162.0 16.4% 4355 15.3% Holden 267 181 47.5 9.1% 2485 8.7% Holden Colorado 255 170 50.0 8.7% 2310 8.1% Volkswagen 188 125 50.4 6.4% 1318 4.6% Toyota Hiace 197 199 -1.0 6.7% 2140 7.5% Nissan 169 253 -33.2 5.8% 2635 9.3% Nissan Navara 169 247 -31.6 5.8% 2562 9.0% Mitsubishi 148 115 28.7 5.0% 1916 6.7% Mitsubishi Triton 111 55 101.8 3.8% 1209 4.2% Isuzu 118 95 24.2 4.0% 1437 5.0% Mazda BT-50 99 112 -11.6 3.4% 1190 4.2% Mercedes-Benz 100 52 92.3 3.4% 507 1.8% Volkswagen Crafter 85 19 347.4 2.9% 306 1.1% Mazda 99 112 -11.6 3.4% 1190 4.2% Mercedes-Benz Sprinter 81 34 138.2 2.8% 366 1.3% Mitsubishi Fuso 58 44 31.8 2.0% 475 1.7% Isuzu D-Max 73 42 73.8 2.5% 758 2.7% Great Wall 54 66 -18.2 1.8% 746 2.6% Volkswagen Amarok 71 75 -5.3 2.4% 758 2.7% Hino 50 48 4.2 1.7% 464 1.6% Hyundai iload 44 12 266.7 1.5% 521 1.8% Hyundai 45 14 221.4 1.5% 558 2.0% Ford Transit 43 40 7.5 1.5% 661 2.3% Man 40 8 400.0 1.4% 97 0.3% Ssangyong Actyon Sport 39 25 56.0 1.3% 413 1.5% SsangYong 39 25 56.0 1.3% 413 1.5% Great Wall V240 37 47 -21.3 1.3% 511 1.8% Fiat 33 24 37.5 1.1% 257 0.9% Mitsubishi L300 37 60 -38.3 1.3% 703 2.5% Ud Trucks 26 11 136.4 0.9% 169 0.6% Man 18.33 34 0 3400.0 1.2% 34 0.1% Daf 22 18 22.2 0.7% 203 0.7% Fiat Ducato 33 24 37.5 1.1% 254 0.9% Foton 21 0 2100.0 0.7% 146 0.5% Mitsubishi Fuso Canter 29 20 45.0 1.0% 229 0.8% Scania 15 11 36.4 0.5% 182 0.6% Hino 500 26 20 30.0 0.9% 252 0.9% Others 126 86 46.5 4.3% 1231 4.3% Others 405 362 11.9 13.8% 4337 15.2% Total 2935 2097 40.0 100.0% 28457 100.0% Total 2935 2097 40.0 100.0% 28457 100.0%

Used Commercial Sales by Make - November 2013 Used Commercial Sales by Model - November 2013

Nov '13 2013 2013 Nov '13 2013 2013 Make Nov '13 Nov '12 +/- % Make Model Nov '13 Nov '12 +/- % Mkt Share Full Year Mkt share Mkt Share Full Year Mkt share Toyota 271 145 86.9 43.6% 2537 45.9% Toyota Hiace 196 114 71.9 31.6% 1902 34.4% Nissan 130 54 140.7 20.9% 1264 22.8% Nissan Caravan 60 15 300.0 9.7% 596 10.8% Mazda 43 19 126.3 6.9% 285 5.2% Nissan Vanette 42 22 90.9 6.8% 417 7.5% Isuzu 35 16 118.8 5.6% 232 4.2% Mazda Bongo 36 16 125.0 5.8% 228 4.1% Fiat 33 9 266.7 5.3% 71 1.3% Fiat Ducato 32 8 300.0 5.2% 68 1.2% Ford 23 16 43.8 3.7% 286 5.2% Toyota Dyna 26 12 116.7 4.2% 226 4.1% Chevrolet 20 5 300.0 3.2% 123 2.2% Toyota Regius 21 10 110.0 3.4% 194 3.5% Mitsubishi 15 14 7.1 2.4% 117 2.1% Isuzu Elf 14 9 55.6 2.3% 138 2.5% Hino 9 12 -25.0 1.4% 134 2.4% Nissan Atlas 14 6 133.3 2.3% 117 2.1% Daf 4 1 300.0 0.6% 24 0.4% Ford Transit 12 8 50.0 1.9% 147 2.7% Renault 4 0 400.0 0.6% 18 0.3% Toyota Toyoace 12 3 300.0 1.9% 84 1.5% Suzuki 4 1 300.0 0.6% 16 0.3% Isuzu Como 10 0 1000.0 1.6% 26 0.5% Volkswagen 4 3 33.3 0.6% 46 0.8% Isuzu Forward 7 4 75.0 1.1% 47 0.8% Gmc 3 3 0.0 0.5% 24 0.4% Toyota Hilux 7 2 250.0 1.1% 59 1.1% Holden 3 4 -25.0 0.5% 72 1.3% Mitsubishi Canter 6 7 -14.3 1.0% 53 1.0% Mercedes-Benz 3 6 -50.0 0.5% 49 0.9% Nissan Navara 6 8 -25.0 1.0% 95 1.7% Peugeot 3 0 300.0 0.5% 13 0.2% Toyota Townace 6 1 500.0 1.0% 25 0.5% Dodge 2 7 -71.4 0.3% 33 0.6% Chevrolet C10 4 0 400.0 0.6% 15 0.3% Man 2 4 -50.0 0.3% 52 0.9% Chevrolet Pickup 4 0 400.0 0.6% 21 0.4% Scania 2 2 0.0 0.3% 4 0.1% Chevrolet Silverado 4 3 33.3 0.6% 40 0.7% Others 8 13 -38.5 1.3% 132 2.4% Others 102 86 18.6 16.4% 1034 18.7% Total 621 334 85.9 100.0% 5532 100.0% Total 621 334 85.9 100.0% 5532 100.0%

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38 | www.autofile.co.nz dealer stock levels

Dealer stock of new cars in New Zealand Dealer stock of imported used cars in New Zealand

NEW CARS Variance Stock Average Days USED IMPORTS Average Days 2012 sales per stock 2012 Variance Stock sales per stock Imported SOLD day - YTD at hand Imported SOLD day - YTD at hand Stock estimate as at end of December 2011 12,984 Total stock at the end of December 2011 8,579

Jan ‘12 5,026 7,499 (2,473) 10,511 242 43 Jan ‘12 3,191 6,375 (3,184) 5,395 206 26 Feb ‘12 7,368 5,633 1,735 12,246 223 55 Feb ‘12 4,920 6,000 (1,080) 4,315 210 21 Mar ‘12 7,228 6,499 729 12,975 218 59 Mar ‘12 6,504 6,429 75 4,390 209 21 Apr ‘12 6,285 5,430 855 13,830 209 66 Apr ‘12 6,613 5,877 736 5,126 206 25 May ‘12 7,742 5,942 1,800 15,630 205 76 May ‘12 7,693 6,793 900 6,026 208 29 Jun ‘12 8,870 7,142 1,728 17,358 211 82 Jun ‘12 6,947 6,184 763 6,789 208 33 Jul ‘12 7,894 6,208 1,686 19,044 209 91 Jul ‘12 5,335 6,641 (1,306) 5,483 209 26 Aug ‘12 8,589 5,959 2,630 21,674 207 105 Aug ‘12 5,540 6,621 (1,081) 4,402 210 21 Sep ‘12 6,828 6,637 191 21,865 209 105 Sep ‘12 5,506 6,222 (716) 3,686 209 18 Oct ‘12 8,155 7,336 819 22,684 211 107 Oct ‘12 5,688 6,867 (1,179) 2,507 211 12 Nov ‘12 8,953 6,484 2,469 25,153 212 119 Nov ‘12 8,486 7,183 1,303 3,810 213 18 Dec ‘12 7,816 6,102 1,714 26,867 211 128 Dec ‘12 6,414 7,119 (705) 3,105 215 14 YTD total 90,754 76,871 13,883 YTD total 72,837 78,311 (5,474)

NEW CARS Variance Stock Average Days USED IMPORTS Average Days 2013 sales per stock 2013 Variance Stock sales per stock Imported SOLD day - YTD at hand Imported SOLD day - YTD at hand Total stock at the end of December 2012 26,867 Total stock at the end of December 2012 3105 Jan ‘13 5,355 7,385 (2,030) 24,837 238 104 Jan ‘13 4,468 7,397 (2,929) 176 239 0.7 Feb ‘13 7,027 5,799 1,228 26,065 223 117 Feb ‘13 8,247 6,922 1,325 1,501 243 6 Mar ‘13 6,329 6,800 (471) 25,594 222 115 Mar ‘13 8,852 7,581 1,271 2,772 243 11 Apr ‘13 7,391 5,908 1,483 27,077 216 125 Apr ‘13 10,539 7,418 3,121 5,893 244 24 May ‘13 7,429 6,347 1,082 28,159 214 132 May ‘13 10,967 8,460 2,507 8,400 250 34 Jun ‘13 8,051 7,542 509 28,668 220 130 Jun ‘13 8,089 7,862 227 8,627 252 34 Jul ‘13 8,423 6,769 1,654 30,322 220 138 Jul ‘13 8,623 9,629 (1,006) 7,621 261 29 Aug ‘13 11,065 6,828 4,237 34,559 220 157 Aug ‘13 8,635 8,648 (13) 7,608 263 29 Sep ‘13 7,006 7,272 (266) 34,293 222 154 Sep ‘13 7,501 7,615 (114) 7,494 262 29 Oct ‘13 9,362 7,962 1,400 35,693 226 158 Oct ‘13 10,374 8,545 1,829 9,323 263 35 Nov ‘13 9,591 7,453 2,138 37,831 228 166 Nov ‘13 11,184 9,360 1,824 11,147 268 42 Dec ‘13 ------Dec ‘13 ------YTD total 87,029 76,065 10,964 YTD total 97,479 89,437 8,042 2013 predicted sales 83,125 2013 predicted sales 97,738

Dysa stock in NZ - New Cars Dysa stock in NZ - Used Import Cars

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